Fast Remote Consulting for SolarisProgent offers national remote phone support and troubleshooting services for companies who run Sun Solaris networks or whose IT systems feature a combination of Solaris and Microsoft Windows products. Online IT help offers maximum return for your IT budget by protecting user efficiency and limiting the time charged for network analysis and repair. Advanced remote support utilities and skilled service specialists and consultants allow Progent to handle most IT issues quickly without wasting time and money by traveling to your site. In most of situations your IT issues can be remediated by telephone or through a combination of phone help and remote connectivity. Progent can put you in touch with Cisco certified CCIE infrastructure engineers and CISM certified security specialists to help you with the most difficult system issues.

Progent charges for online help by the minute. Consequently, you are invoiced just for services received. Progent requires no startup fee. Many remote support organizations demand large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity and simple billing model avoid big invoices for quick repairs.

Solaris, Cisco Infrastructure, MS Windows, and Network Security Support
Progent's remote support professionals have expertise in a wide array of disciplines. This scope of technical skills allows Progent's consultants to manage virtually any emergency likely to occur in a small company network. Certifications held by Progent consultants in Sun Solaris technologies include Sun Certified Network Administrator for Solaris (SCNA) and Sun Certified System Administrator for Solaris (SCSA). Cisco credentials earned by Progent support experts include Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, CCSP, Voice Professional, and Design Associate.

To support clients with multi-OS environments, Progent also offers the services of consultants with Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). Progent's accredited security resources include Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants.

Solaris Expertise
Progent's Solaris remote consulting services address a broad spectrum of information technology such as system infrastructure, email solutions, system and process security, Solaris and Windows coexistence, VMware technologies for server hardware economization and easy management, and transitioning from older applications to Windows or Linux environments. Progent's group-based methodology for solving network issues enables fast escalation, when required, to engineers with task-relevant experience to tackle complex situations. This expedites solutions of urgent problems, reduces lost productivity, and cuts service expense.

Progent's Sun Solaris support engineers can offer emergency online assistance analyzing anomalies affecting UNIX/Linux networks powered by popular versions of UNIX such as: Apple macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or important Linux variants including RedHat, SUSE, Debian GNU/Linux and CentOS Linux, Ubuntu Linux, Mandriva Linux, PCLlinuxOS, fedora, and Gentoo.

Qualified Cisco Consultants
The CCIE (Cisco Certified Internetwork Expert) credential is the top recognition for networking engineers, and certifies a person's networking skills at the master level. CCIEs can handle the most difficult problems associated with network planning, integration, administration, protection, and repair. CCIEs operate on a privileged basis with Cisco's internal support staff in identifying problems with Cisco IOS Software network administration tools and developing alternate approaches or installing software patches to fix problems. CCIEs are an exceptional value because their depth of experience allows them to fix the most complex problems quickly. In common instances, less seasoned engineers can struggle with the same problems for many hours or even days.

Progent is one of the rare support firms that makes CCIEs accessible to support small and mid-size companies. Progent offers fast contact with a CCIE by telephone so that you can receive immediate help for urgent network issues that are hurting worker productivity but are outside the scope of your ordinary network support personnel. Progent's CCIE support experts can connect to your environment by means of secure on-line support tools in order to perform quick and economical analysis and repair of critical system trouble. To learn how to get in touch with a Progent CCIE for immediate help with your IT infrastructure, visit Urgent Support.

Progent's certified CCIEs have expertise in the entire range of Cisco's market-leading selection of connectivity products including PIX 500 Series Firewalls and ASA 5500 Series Firewalls, Catalyst FWSM, secure broadband and integrated services routers, wireless access points, Meraki cloud-managed Wi-Fi access points, VoIP systems, Catalyst Series switches, as well as security and Virtual Private Network technology.

Authorized Windows Experts
Progent's Microsoft-qualified remote service engineers can deliver computer system repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can provide your organization the expertise of support engineers who can assist your company with a broad range of technology support services including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 installation, MS Exchange 2016 planning and deployment, Exchange 2013 integration, Exchange 2010 troubleshooting, SharePoint Server 2013 design, Skype for Business planning and deployment support, Lync Server integration and Microsoft Communications Server troubleshooting, Microsoft Forefront TMG management and ISA Server migration, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server planning, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

CISM and CISSP Certified Network Security Consultants
Progent can provide accredited CISM and CISSP security engineers to offer a range of system protection solutions that can improve the defenses of your Solaris network against attacks or assist your business to recover rapidly from a breach. Security solutions available from Progent include: comprehensive security evaluation utilizing utilities such as GFI LANguard, NMAP Port Scanner, and software from Metasploit and Hydra; quick recovery from malicious attacks; configuring firewalls; designing safe techniques for remote and mobile access; securing your email infrastructure from spam and DHA attacks; and setting up 24x7 network monitoring.

Progent's Remote Support Tools
Progent has fine tuned an extensive set of utilities and technologies that allow the Technical Response Center to deliver the highest quality of online help. Progent offers secure VPN connectivity support for VPN gateways from multiple sources including Microsoft, Cisco, Watchguard and Netscreen. Safe VPN remote access permits the engineers of Progent's Technical Response Center to link to your network remotely without compromising system security. Progent's advanced customer support reporting system keeps thorough histories for all provided service. Each authorized Progent team consultant has complete access to all the specifics of support delivered by any team engineer to each customer. This history of problems and fixes, as well as false alarms and mistakes, is structured as an easily searchable proprietary database that allows Progent's technical experts to share their knowledge with the whole team to make sure that the general effectiveness of Progent's technical support improves continuously.

In addition, Progent can provide country-wide remote monitoring services powered by System Center Operations Manager (SCOM), configured by Progent to accommodate your environment so your computer support is proactive and automated. By anticipating emerging issues before they result in network outages, remote monitoring can minimize disruptive and expensive service breakdowns.

Help Desk Support and Outsourcing
Progent offers three essential types of Helpdesk support : Microsoft and Sun Solaris Call Center Outsourcing Services, Virtual Helpdesk Services (a transparent extension of your current Help Desk resources), and Helpdesk Consulting and Staffing. Progent is a Microsoft Partner and Progent's Help Desk team of certified Microsoft and Solaris professionals gives your customers instant access to a reliable support resource with years of background delivering phone help and online repair for IT systems based on Microsoft, Solaris and Cisco technology. Progent's concentration is on earning the Help Desk a respected reputation as a key contributor to business productivity, and Progent's aim is to resolve and not merely record problems.

How to Contact Progent's Online Support Professionals
To contact Progent about emergency online help with UNIX/Linux networking, go to Progent's urgent online support, call 1-800-993-9400, or see Contact Progent.

© 2002- 2018 Progent Corporation. All rights reserved.

More topics of interest: