Urgent Phone Consulting for Sun SolarisProgent offers nationwide remote technical support and consulting services for businesses that operate Solaris environments or whose IT systems include a mix of Sun Solaris and Microsoft Windows technology. Remote IT help offers maximum return for your information technology budget by preserving client productivity and shortening the time charged for network analysis and repair. Advanced online support technology and experienced technicians and consultants combine to enable Progent to solve most IT problems quickly without needlessly expending time and money by making trips to your location. In most of cases your IT issues can be dealt with by telephone or through a combination of phone support and remote access. Progent can put you in touch with Cisco CCIE network engineers and CISA and CISM certified security professionals to help you with the most difficult network problems.

Progent charges for online support by the minute. This means you are invoiced exclusively for services delivered. Progent imposes no service activation fee. Many remote support companies impose large minimum payments or bill for every quarter hour or longer. Progent's one-minute granularity and straightforward billing model save you from big bills for fast repairs.

Solaris, Cisco, MS Windows, and Network Security Support
Progent's online support professionals have expertise in a wide range of disciplines. This breadth of capability makes it possible to manage almost any crisis likely to occur in a small business information system. Certifications held by Progent consultants in Solaris technologies include Sun Certified Network Administrator for Solaris (SCNA) and Sun Certified System Administrator for Solaris (SCSA). Cisco credentials earned by Progent support experts include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, and Design Associate.

To provide assistance to clients with mixed-platform environments, Progent also provides the support of consultants with Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's accredited cybersecurity resources include CISM Engineers, Certified Information Systems Security Professional specialists, and CISSP-ISSAP security architecture engineers.

Sun Solaris Support Services
Progent's Solaris remote support services cover a wide spectrum of computer technology such as system infrastructure, messaging systems, system and process security, Sun Solaris and Microsoft Windows coexistence, VMware products for server hardware consolidation and simplified administration, and transitioning from older applications to Microsoft Windows or Linux environments. Progent's group-based approach to solving network issues promotes quick escalation, if necessary, to consultants with appropriate expertise to handle challenging situations. This expedites solutions of critical problems, reduces lost productivity, and cuts service expense.

Progent's Sun Solaris support engineers can provide urgent online assistance troubleshooting problems affecting UNIX, Linux, or Solaris systems powered by popular derivatives of UNIX including: macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux versions such as RedHat, SUSE Linux, Debian GNU/Linux and CentOS, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora Linux, and Gentoo Linux.

Certified Cisco Engineers
The CCIE credential is the premier recognition for network professionals, and certifies a person's networking knowledge at the expert level. CCIEs can resolve the most difficult problems encountered in network planning, integration, management, protection, and troubleshooting. CCIEs operate on a privileged basis with Cisco's in-house support staff in identifying anomalies with Cisco IOS Software network management tools and coming up with alternate approaches or installing software updates to correct problems. CCIEs are an excellent value since their depth of experience allows them to fix the most intractable problems quickly. In common instances, less qualified engineers can wrestle with the same problems for hours or even days.

Progent is among the rare support organizations that makes CCIEs available to support small and mid-size businesses. Progent can provide quick contact with a CCIE by phone so that you can get immediate support for complex network issues that are hurting business efficiency but are beyond the experience of your local network maintenance resources. Progent's CCIE engineers can connect to your network using sophisticated remote support technology in order to perform quick and economical diagnosis and repair of urgent system trouble. To find out how to talk to a Progent CCIE for timely assistance with your IT infrastructure, visit Urgent Support.

Progent's Cisco-certified CCIEs have expertise in the entire range of Cisco's market-leading selection of infrastructure appliances such as PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst FWSM, secure broadband and integrated services routers, Aironet wireless access points, Cisco Meraki cloud-managed Wi-Fi access points, VoIP systems, Catalyst family switches, as well as security and Virtual Private Network (VPN) solutions.

Authorized Microsoft Windows Experts
Progent's Microsoft-certified online support engineers offer computer troubleshooting and IT help for the complete line of Microsoft server technologies. Progent is a Microsoft Partner and can offer your business the assistance of consulting engineers who can assist you with a broad range of platform support including Windows Server 2012 R2 planning and deployment, Windows Server 2008 installation, MS Exchange 2016 upgrade support, Exchange 2013 consulting, Exchange Server 2010 management, SharePoint Server 2013 development, Skype for Business Server migration support, Lync Server 2013 management and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) system monitoring and reporting, Project Server and Server Online training, Small Business Server consulting, and Windows Essentials cloud integration.

CISM and ISSAP Certified System Security Professionals
Progent can give you access to accredited CISM and CISSP security consultants to offer a range of security solutions to improve the defenses of your Sun Solaris environment against attacks or help your business to recuperate rapidly from a breach. Security services available from Progent include: in depth security evaluation using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds tools and Hydra; rapid recuperation from malicious assaults; configuring firewalls; designing secure techniques for off-site and mobile access; protecting your email infrastructure against spam and directory harvest attacks; and offering 24x7 proactive monitoring.

Progent's Remote Support Technologies
Progent has refined an advanced array of tools and technologies that allow the Technical Response Center to deliver the highest quality of remote services. Progent offers secure VPN connectivity support for VPN gateways from multiple sources including Microsoft, Cisco, Watchguard and Checkpoint. Safe VPN online connectivity allows the consultants of Progent's Technical Response Center to connect to your system without violating network security. Progent's sophisticated service management system includes thorough histories for all delivered service. Each authorized Progent staff engineer has full availability of to all the details of services provided by any staff member to every customer. This database of issues and fixes, as well as false alarms and mistakes, is organized as a readily retrievable proprietary knowledge base that enables Progent's support professionals to communicate their experiences with the whole team to ensure that the overall quality of Progent's technical support improves daily.

In addition, Progent can provide country-wide remote monitoring support based on System Center Operations Manager (SCOM), customized by Progent to accommodate your environment so your network maintenance is proactive rather than reactive. By detecting potential issues before they cause network outages, automated monitoring can avoid disruptive and costly service crises.

Help Desk Call Center Support
Progent offers several basic types of Helpdesk services including Microsoft and Sun Solaris Help Desk Outsourcing Services, Virtual Helpdesk Services (which are a seamless extension of your current Help Desk staff), and Call Center Consulting and Staffing. Progent is a Microsoft Partner and Progent's Help Desk staff of authorized Microsoft and Sun Solaris professionals gives your clients convenient contact with a dependable support group with years of experience delivering telephone-based help and remote access repair for networks powered by Microsoft, Solaris and Cisco technology. Progent's concentration is on earning the Help Desk a positive reputation as a solid contributor to company performance, and Progent's goal is to resolve and not simply report problems.

How to Contact Progent's Remote Technical Support Experts
To get in touch with Progent about emergency online help with UNIX/Linux products, visit Progent's nationwide online help, call 1-800-993-9400, or refer to Contact Progent.
















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