Fast Online Support for SolarisProgent offers national urgent technical support and troubleshooting services for businesses who run Solaris environments or whose information systems feature a combination of Solaris and Microsoft Windows technology. Online network consulting provides maximum leverage for your IT budget by protecting client productivity and shortening the time billed for computer repair services. Advanced remote access tools and skilled technicians and consultants allow Progent to solve the majority of IT issues quickly without needlessly expending time and money by traveling to your location. In the vast majority of situations your network issues can be dealt with over the phone or via a mix of telephone help and remote access. Progent can make available Cisco CCIE network experts and CISM qualified security professionals to help with the most difficult system problems.

Progent bills for remote service on a per-minute basis. Consequently, you owe exclusively for services received. Progent asks for no service activation charge. Many remote service companies demand large minimum payments or charge for every quarter hour or longer. Progent's small granularity and straightforward pricing model save you from big bills for speedy solutions.

Sun Solaris, Cisco Infrastructure, MS Windows, and Network Security Support
Progent's online support engineers have certified skills in a broad range of disciplines. This scope of capability makes it possible to handle almost any emergency likely to occur in a small company network. Certificates earned by Progent consultants in Sun Solaris technologies include Sun Certified Network Administrator for Solaris (SCNA) and Sun Certified System Administrator for Solaris (SCSA). Cisco credentials owned by Progent support engineers include Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.

To support customers with mixed-platform environments, Progent also provides access to consultants with Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). Progent's accredited security staff members include Certified Information Security Manager Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers.

Solaris Support Services
Progent's Sun Solaris online consulting services cover a broad spectrum of information technology such as network architecture, email systems, system and process security, Solaris and Windows coexistence, virtual server products for server consolidation and easy management, and transitioning from legacy applications to MS Windows or Linux solutions. Progent's group-based methodology for resolving technical issues promotes quick escalation, if necessary, to engineers with task-relevant expertise to handle complex situations. This expedites solutions of critical problems, reduces lost productivity, and cuts service expense.

Progent's Sun Solaris consultants can offer urgent remote assistance troubleshooting anomalies affecting UNIX, Linux, or Solaris systems based on popular versions of UNIX such as: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO and Silicon Graphics IRIX or important Linux versions such as RedHat Linux, SUSE, Debian-GNU and CentOS Linux, Ubuntu Linux, Mandriva Linux, PCLOS, fedora Linux, and Gentoo Linux.

Certified Cisco CCIE Consultants
The CCIE certification is the premier recognition for network professionals, and indicates an individual's technical knowledge at the expert level. CCIEs can resolve even the most challenging issues associated with network design, deployment, management, security, and troubleshooting. CCIEs work on a privileged basis with Cisco's in-house support staff in isolating anomalies with IOS Software network administration utilities and coming up with alternate approaches or installing software updates to fix problems. CCIEs represent an exceptional value because their depth of experience allows them to fix the most complex problems rapidly. In many instances, less qualified engineers can struggle with identical problems for many hours or days.

Progent is one of the rare support providers that makes CCIEs accessible to assist small and medium sized companies. Progent offers fast contact with a CCIE by telephone so that you can receive immediate support for complex network problems that are impacting worker productivity but are beyond the scope of your ordinary IT support providers. Progent's CCIE consultants can tie into your network via state-of-the-art remote support technology in order to perform quick and affordable diagnosis and remediation of urgent system problems. To learn how to contact a Progent CCIE for immediate assistance with your network, visit Urgent Support.

Progent's Cisco-certified CCIEs have expertise in all of Cisco's industry-leading catalog of connectivity devices including PIX 500 Series Firewalls and ASA Series Firewalls, Catalyst Firewall Services Module (FWSM), protected high-speed and IS routers, Aironet wireless access points and bridges, Cisco Meraki cloud-managed Wi-Fi access points, VoIP phones and systems, Catalyst switches, as well as security and Virtual Private Network (VPN) technology.

Authorized Windows Support
Progent's Microsoft-certified online support professionals can deliver computer repair and IT assistance for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your business the assistance of support professionals who can assist you with a wide range of technology support services including Windows Server 2012 R2 integration, Windows Server 2008 set up, MS Exchange 2016 upgrade support, Microsoft Exchange Server 2013 configuration, Exchange 2010 management, SharePoint Server 2013 application development, Skype for Business Server migration support, Lync Server management and Microsoft Communications Server 2007 troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, SQL Server 2016 migration and development and SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

CISM and CISSP Qualified Network Security Professionals
Progent can give you access to qualified CISM and ISSAP security consultants to deliver a variety of security services to strengthen the protection of your Sun Solaris network against internal or external threats or help you to recover quickly from a penetration. Security services available from Progent include: in depth security evaluation using utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; rapid recuperation from virus and worm attacks; setting up firewalls; designing safe architectures for remote and mobile access; protecting your email infrastructure from viruses, spam and directory harvest attacks; and offering round-the-clock proactive monitoring.

Progent's Online Service Tools
Progent has fine tuned an advanced array of utilities and mechanisms that enable the Technical Response Center to deliver world-class online help. Progent offers secure Virtual Private Network connectivity support for VPN gateways from multiple vendors including Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote connectivity allows the engineers of Progent's Technical Response Center to link to your system without compromising network security. Progent's sophisticated service reporting application keeps thorough histories for all provided support. Each certified Progent staff engineer has complete availability of to all the specifics of services delivered by any staff member to every customer. This history of problems and resolutions, as well as false alarms and miscues, is structured as an easily retrievable internal knowledge base that allows Progent's support experts to communicate their experiences with the whole team to make sure that the overall effectiveness of Progent's support expands continuously.

In addition, Progent offers nationwide online monitoring services based on System Center Operations Manager (SCOM), configured by Progent to accommodate your business so that your network support is proactive and automated. By anticipating potential issues before they cause network outages, automated monitoring can avoid disruptive and costly network crises.

Call Center Outsourcing
Progent provides three basic programs for Help Desk support : Microsoft and Solaris Help Desk Outsourcing Services, Virtual Helpdesk Support Services (which are a transparent supplement to your current Helpdesk resources), and Help Desk Consulting and Staffing Services. Progent is a Microsoft and Cisco Authorized Partner and Progent's Help Desk staff of trained Microsoft and Sun Solaris professionals gives your customers convenient access to a reliable technical resource with extensive background providing phone help and remote access repair for networks based on Microsoft, Solaris and Cisco technology. Progent's concentration is on giving the Call Center a respected reputation as a key contributor to company performance, and Progent's goal is to fix and not simply report problems.

How to Contact Progent's Online Technical Support Professionals
To contact Progent about urgent online help with UNIX, Linux, Solaris, or Mac OS X products, go to Progent's emergency phone-based support, telephone 1-800-993-9400, or go to Contact Progent.

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