Urgent Phone Technical Support for Sun SolarisProgent offers nationwide online phone support and consulting services for businesses who run Sun Solaris environments or whose information systems include a combination of Solaris and Microsoft Windows technology. Online technical support offers maximum leverage for your IT budget by extending user productivity and limiting the hours billed for network repair services. Advanced remote support technology and skilled technicians and engineers allow Progent to solve most network issues quickly without needlessly expending time and money by making trips to your site. In the vast majority of situations your IT problems can be dealt with over the phone or via a mix of phone help and remote connectivity. Progent can offer the services of Cisco certified CCIE network engineers and CISA qualified security specialists to help you with the toughest system problems.

Progent charges for telephone-based support per minute. As a result, you are billed just for support delivered. Progent requires no initialization surcharge. Many online service firms demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity and straightforward billing model eliminate large bills for speedy solutions.

Sun Solaris, Cisco CCIE, Windows, and System Security Expertise
Progent's remote consulting professionals have expertise in a wide array of disciplines. This scope of technical skills allows Progent's consultants to manage almost any crisis likely to occur in a small company information system. Certifications earned by Progent consultants in Solaris technologies include Sun Certified Network Administrator for Solaris (SCNA) and Sun Certified System Administrator for Solaris (SCSA). Cisco credentials owned by Progent support engineers include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, CCDA and CCDP.

To support customers with mixed-OS environments, Progent also provides the support of consultants with Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). Progent's accredited security staff members include CISM Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional consultants.

Solaris Expertise
Progent's Sun Solaris remote consulting services cover a wide range of information technology such as network architecture, email systems, system and process security, Sun Solaris and Windows integration, virtual server products for server economization and simplified administration, and transitioning from legacy systems to Windows or Linux environments. Progent's team-oriented approach to resolving network issues promotes fast escalation, if necessary, to engineers with task-relevant expertise to tackle challenging situations. This expedites repair of urgent problems, reduces lost productivity, and lowers service costs.

Progent's Sun Solaris support engineers can provide emergency online assistance troubleshooting anomalies within UNIX/Linux networks based on leading variants of UNIX such as: macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or major Linux platforms including RedHat Linux, SUSE Linux, Debian GNU/Linux and CentOS Linux, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora, and Gentoo Linux.

Certified Cisco Engineers
The CCIE (Cisco Certified Internetwork Expert) credential is the top recognition for network professionals, and certifies a person's technical skills at the expert level. CCIEs can resolve the most complex problems surrounding network design, integration, administration, security, and troubleshooting. CCIEs work closely with Cisco's in-house engineers in isolating problems with IOS Software network management utilities and developing alternate approaches or installing software patches to fix problems. CCIEs represent an excellent value because their depth of expertise allows them to solve the most complex problems quickly. In common instances, less seasoned engineers can wrestle with identical problems for many hours or days.

Progent is among the rare consulting organizations that makes CCIEs accessible to assist small and mid-size companies. Progent offers fast contact with a CCIE by phone so that you can receive immediate help for urgent network problems that are impacting business efficiency but are outside the experience of your local IT maintenance providers. Progent's CCIE engineers can connect to your environment by means of the latest on-line troubleshooting tools in order to perform quick and affordable analysis and repair of critical network problems. To find out how to talk to a Progent CCIE for immediate help with your network, visit Urgent Support.

Progent's Cisco-certified CCIEs have expertise in all of Cisco's market-leading selection of infrastructure devices including PIX 500 Firewalls and ASA 5500 Firewalls, Catalyst Firewall Services Module (FWSM), protected broadband and IS routers, Aironet wireless access points, Meraki cloud-managed APs, wired and wireless Voice systems, Catalyst Series switches, as well as security and Virtual Private Network products.

Authorized Microsoft Windows Experts
Progent's Microsoft-qualified online service engineers can deliver computer system troubleshooting and consulting help for all Microsoft server platforms. Progent is a Microsoft Partner and can offer your organization the assistance of consulting professionals who can help you with a wide range of platform support such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 set up, Microsoft Exchange Server 2016 migration, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 monitoring and support, SharePoint 2013 application development, Skype for Business migration consulting, Microsoft Lync Server integration and Microsoft Office Communications Server 2007 troubleshooting, Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager network monitoring, Project Server training, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

CISM and CISSP Certified Network Security Specialists
Progent can give you access to qualified CISM and CISSP security consultants to offer a variety of security services to enhance the defenses of your Solaris environment against internal or external threats or assist your business to recuperate quickly from a breach. Security solutions offered by Progent include: in depth security evaluation using utilities such as GFI LANguard NSS, AMAP Application Scanner, and software from Solar Winds tools and Netcat; fast recovery from virus and worm attacks; configuring firewalls; designing secure architectures for remote and mobile access; securing your messaging infrastructure from spam and directory harvest attacks; and setting up 24x7 network monitoring.

Progent's Remote Service Technologies
Progent has fine tuned an advanced set of utilities and mechanisms that enable the Remote Support Team to deliver the highest quality of remote help. Progent provides secure VPN connectivity support for gateways from a variety of vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Safe VPN online access allows the engineers of Progent's online support team to link to your network without violating system security. Progent's advanced customer support management system keeps comprehensive histories for all delivered support. Each authorized Progent staff engineer has complete availability of to all the details of support delivered by any team engineer to each customer. This history of issues and fixes, plus false alarms and mistakes, is structured as an easily retrievable internal database that enables Progent's technical experts to share their experiences with the whole team to make sure that the overall efficiency of Progent's support expands continuously.

Also, Progent offers country-wide online monitoring support powered by System Center Operations Manager, configured by Progent for your environment so your network maintenance is proactive and automated. By detecting potential problems before they cause network outages, automated monitoring can avoid stressful and costly network crises.

Call Center Outsourcing
Progent provides several basic programs for Help Desk services including Microsoft and Sun Solaris Help Desk Outsourcing Services, Virtual Help Desk Support Services (which are a transparent extension of your existing Help Desk resources), and Help Desk Operations Consulting and Staffing. Progent is a Microsoft Partner and Progent's Help Desk staff of authorized Microsoft and Sun Solaris professionals gives your clients easy access to a reliable support resource with extensive background delivering phone help and online troubleshooting for networks based on Microsoft and Sun Solaris technology. Progent's concentration is on earning the Call Center a positive reputation as a key contributor to company performance, and Progent's goal is to fix rather than merely report problems.

How to Contact Progent's Online Service Professionals
To get in touch with Progent about urgent phone-based help with UNIX/Linux products, visit Progent's urgent online help, call 1-800-993-9400, or visit Contact Progent.

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