Progent offers nationwide remote technical support and troubleshooting services for businesses that run Solaris networks or whose information systems include a mix of Sun Solaris and Microsoft technology. Online technical support offers maximum return for your IT dollar by protecting user efficiency and limiting the hours billed for computer repair services. Sophisticated remote access tools and skilled service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and money by going to your site. In most of cases your IT problems can be dealt with by telephone or through a combination of telephone help and online network analysis. Progent can offer the services of Cisco CCIE infrastructure engineers and CISA and CISM qualified security specialists to assist you with the most challenging network issues.

Additional Topics of Interest

Remote Consulting for Data Center
Remote Branch Office Software Consultants Morgan Hill, CA

For large businesses, Progent can leverage in-house IT groups by providing world-class background in deploying key Microsoft and Cisco products. Progent's certified experts offer Enterprise Active Directory help, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the nationwide or global businesses with branch offices in the Bay Area, Progent can act as a seamless local extension of enterprise IT management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, network design, Sarbanes Oxley conformance, project management, and top-level service for multi-site office environments based on Enterprise Windows 2003. Progent can offer field consultants and technicians to assist with a site move or branch move, or a network designer to help with setting up or utilizing an Internet Data Center or co-location site.

Progent's Microsoft Gold-certified professionals can help you to assess the benefits of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout plans, optimize your infrastructure for local, multi-site, private or public cloud-based, and hybrid environments, train your IT support team, develop an enterprise-wide security plan, streamline IT management, assist with application development, and build and test a DR/BC plan.

Professional for Cisco VoIP Phones and Unified Communications
Computer Engineer for Cisco VoIP Phones and IM Pleasant Hill, CA

Cisco Unified Communications Manager (CUCM or Unified CM), originally known as CallManager, operates as the center of Cisco's communications and collaboration platform. Unified CM and Unified Communications Manager Express offer a location-independent IP-PBX solution by integrating closely with unified messaging applications that include Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified network consultants can help with any facet of Unified Communications Manager support and debugging in areas such as integrating Cisco VoIP phones and desktop video IP phones, designing dial plans, configuring SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, designing Cisco UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server.

VMware vCloud Suite Consultancy
VMware NSX and SRM Consulting Services in San Francisco

VMware's NSX network virtualization platform enables you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and managed with a high degree of automation regardless of the physical components used by the underlying IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, and non-disruptive site relocation, failback and re-protect. SRM also enables transparent testing for site recovery, updates and patches and can generate reports to confirm complete service restoration, validate SLAs and prove disaster recovery compliance. When integrated with VMware's NSX network virtualization technology, VMware SRM can rapidly recover the complete logical network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to help your organization to design, deploy, test and maintain a DR solution based on VMware Site Recovery Manager and VMware NSX.

Windows 10 MDT Consultancy
Microsoft Windows 10 Migration Support in Yonkers, NY

Progent's Microsoft-certified consulting experts can help organizations of all sizes to evaluate Windows 10 or to upgrade to Windows 10 from an earlier release of Microsoft Windows. Remote and on-premises evaluation and migration support for Microsoft Windows 10 offered by Progent's experts include ROI estimates, project management, application compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile device management and synchronization, teleworker connectivity, security and compliance, automated provisioning and administration, network design, Wi-Fi support, business continuity planning, custom training for network management personnel and end users, and post-migration consulting support.

Small Offices Implementation Services
Small Office Assessment

Progent delivers the services of Microsoft and Cisco-qualified IT consulting experts to show customers economical alternatives to help businesses optimize the benefits of Microsoft and Cisco technology. For environments that span from small offices to nationwide enterprises, Progent's network engineers can help you improve your information system's e-mail architecture, protection, reliability, performance, and system administration.

Small Business Configuration
Engineer for Small Business in Richmond, Virginia

If you have a small business IT system with 10 to 50 network users, Progent's computer outsourcing services save your organization from over-reliance on an individual freelance service provider while giving you affordable and dependable access to high-quality network support. By providing network support service when you require it, offering advanced knowledge for key technologies, offering value-added support such as automated network monitoring, and billing only for support you use, Progent offers you an affordable way for optimizing the productivity and profitability of your small office network. Progent is the smart way for small businesses to build and maintain a robust and safe information network and to have fast access to the experienced consulting ordinarily available only to businesses who are able to support a large in-house IT organization.

Small Business Information Technology Consulting Companies
Midsize Office Network Security Consultant in Hialeah

Progent offers IT support for medium size businesses with 100 to 250 system clients. The medium size company or work group has traditionally been an underserved part of the market for network consulting expertise. The overhead and service access models of large third-party support organizations make them excessively costly for the typical mid-size business or small medium business (SMB), which usually relies on a minimal IT budget with which to maintain an IT system whose complexity and capability are frequently comparable to the information systems of much bigger enterprises. Progent's service delivery model, which takes great advantage of remote support, virtual network technology and 24x7 server monitoring, dramatically lowers the IT maintenance expenses of an SMB while providing the mid-size organization with enterprise-level support from professional, world-class experts with background in a broad range of midsized business technologies. If your mid-sized organization or small business is searching for levels of IT help needed by a medium size office without budgeting enterprise costs, you need Progent.

Internet Carrier Selection Engineer
Consulting Services for ADSL2+ in Fremont

Progent can provide the cost-effective services of online Internet connectivity consultants to assist your organization to assess or update your ISP services so your Internet connectivity solution matches your business needs. Support services provided by Progent's engineers include assessment of your current bandwidth utilization, vendor and service plan analysis and ordering, network provisioning, and managing a smooth switchover to a new carrier and/or service plan. Provisioning can include optimizing current routers and configuring new ones, implementing firewalls, and designing dependable Border Gateway Protocol architectures.

Support and Help for Microsoft Lync Server Instant Messaging
Specialists for Microsoft Lync in Riverside, CA

Microsoft Lync Server 2010 supports IM, Presence, voice/video conferencing, desktop collaboration, and both VoIP and public switched telephone network telephony. Microsoft Lync Server 2010 can extend the capability of Microsoft Exchange Server, SharePoint Server and Office or cloud-based Office 365 and simplify management via integration with Windows AD. Lync 2010 can also cut capital and operational costs by doing away with VoIP hardware and subscription services, PBX systems, or legacy teleconferencing technology. Progent's certified IM and Presence consultants offer online and onsite support services to help your company to manage and repair your current Lync Server 2010 environment or evaluate the benefits of upgrading from Lync Server 2010 to Skype for Business, which is Microsoft's new release of the product family. Progent can also help your organization to design and execute an efficient Skype for Business migration.

Microsoft Virtual PC for Mac Online Support Services
Riverside, CA Network Consultant

For companies with a combination of Apple Mac and Windows desktops, there exist two basic alternatives for using Windows-only applications on an Apple Mac: an external connection to an actual Windows PC or local simulation of a Microsoft Windows environment on a Mac computer. Microsoft's Remote Desktop Connection Client for Mac allows you to attach a Mac to a networked Windows-powered computer to use Windows software and access system resources. Microsoft's Virtual PC for Apple Mac simulates Windows on a Mac system so that you are able to run Microsoft Windows software locally. Progent's Mac technology support experts can assist you to manage these products for running Microsoft Windows applications on your Macs and can also help you to assess and configure third-party solutions for Windows PC emulation.

Oracle PL/SQL Designer
Professional Tucson, Arizona

Progent can provide affordable remote access to a certified Oracle database administration expert or an Oracle application programmer. Progent can provide advanced database administration services for any version of Oracle's RDBMS platform and can also assist you to design, build, update, or fix Oracle database applications based on SQL and PL/SQL stored procedure programming language. Progent also can provide consulting for Data Guard replication technologies and Oracle Database Resource Manage.

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