Progent offers national remote phone support and troubleshooting services for companies who run UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft products. Online technical support provides maximum leverage for your IT dollar by extending client productivity and shortening the time billed for network analysis and repair. Advanced remote access utilities and experienced technicians and engineers combine to enable Progent to handle most network issues without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a mix of phone help and remote connectivity. Progent can make available Cisco CCIE network engineers and CISSP qualified security specialists to assist with the most difficult network problems.


Additional Topics of Interest

SCCM and Exchange Consulting
Configuration Manager Integration Support Philadelphia, PA

Configuration Manager automates application and device provisioning at scale, streamlines security and compliance settings management, keeps track of network resources, guards against company data leakage, provides network health reporting, enables safe self service, and delivers a common point of control for managing multi-OS networks based on on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified SCCM consulting team and Azure cloud integration experts can help you with any aspect of designing, implementing, using and troubleshooting a SCCM solution for local, cloud, or hybrid networks.

QTS Colocation Center Consulting Services
QTS/Herakles Data Center Consult

The QTS (formerly Herakles) Colocation Center is located in the seismically-stable Natomas area of Sacramento, CA. If you are now utilizing the QTS Sacramento data center as a colocation site or if you are considering migrating your primary or offsite backup system to Herakles/QTS, Progent offers a range of cost-effective services such as data center migration, system deployment and upgrades, infrastructure optimization, project management, virtualization configuration, remote network monitoring, streamlined system management, application programming, business continuity planning, security assessment, and the use of Progent's Test Lab.

Network Engineer for UNIX with Windows
UNIX with Windows Troubleshooting

If your business runs a UNIX, Linux, or Solaris network or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified security specialists can assist your whole enterprise in a wide range of security topics including security administration procedures, security design and models, connection management systems and techniques, applications development security, business processes security, physical security, communications, network and web security, and business continuity planning. CISM, CISSP and ISSAP define the core skills and worldwide standards of performance that information security managers are required to possess. These accreditations provide IT management the assurance that those who have earned their CISA or CISSP qualification have demonstrated the background and theory to offer world-class security management and consulting services.

SCCM Policy Settings Network Consultant
SCCM Azure Integration Computer Consultants

System Center Configuration Manager automates software deployment and updating, streamlines security and compliance settings control, inventories network resources, protects against corporate data leakage, performs network health reporting, enables secure self service, and delivers a single control mechanism for managing mixed-OS ecosystems running on-prem, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified SCCM consultants and Azure cloud experts can help you with any facet of planning, installing, using and troubleshooting a SCCM deployment for local, cloud, or hybrid networks

Progent Start-Up Companies Network Recovery
IT Outsourcing Firms for Progent Startup Company Tucson, Arizona

Les Kent has a 25-year track record of successful technology integration, business administration, marketing, and operations. He has shown a knack for developing elegant IT solutions during his time as as a network designer, application developer, project manager, implementation consultant, and problem solver for small businesses, new ventures, and major enterprises.

Cisco Firepower Management Support
Technical Support Services for Cisco Firepower Management in Bay Area, North Bay, East Bay, Silicon Valley, California

The current ASA 5500-X Series of firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 firewalls for all new deployments. Progent's Cisco-certified CCIE network experts can help your company to manage your existing PIX or ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, optimize, manage and troubleshoot firewall environments built on ASA firewalls with Firepower Services.

Setup and Support for ASA and PIX Firewall
San Mateo CCIE Expert Certified Firepower Services Support and Help

Progent's Cisco-certified CCIE network engineers can help you to maintain your current PIX or ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also help your company to design, configure, tune, manage and troubleshoot firewall solutions based around Cisco ASA 5500-X firewalls with Firepower Services

Skype for Business and iPhone Consult
Long Beach, CA Skype for Business video conferencing Consulting

Progent's Microsoft-certified consultants can provide online and on-premises expertise for companies of all sizes to evaluate the benefits of upgrading to Microsoft Skype for Business from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to plan a local, cloud-based or mixed topology; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office; configure high-availability solutions; interface Skype for Business with your PSTN gateway; and integrate third-party communication platforms such as Cisco UC. Progent's certified network security experts can assist you create and validate a security environment for your Skype for Business deployment that meets regulatory requirements.

Intune App Wrapping Technology Consulting
Security Patch Management Computer Consulting Delaware

Progent's Microsoft-certified Intune consultants can assist you to understand the business value of adopting Microsoft Intune for configuring and managing your web-facing mobile devices including notebooks, phones, and tablets powered by Windows, Apple iOS, and Google Android. Progent's Intune consultants can help you to configure security policies, plan and deploy pilot systems to confirm the appropriateness of Intune for your network, install Intune throughout your IT ecosystem, integrate Intune with System Center Configuration Manager for unified change management, and maintain your Intune deployment.

Support for Microsoft Exchange 2000 Upgrade
Setup and Support in Hayward

Years of background with Microsoft's Exchange products makes Progent one of the most knowledgeable IT consulting firms in California for configuring messaging systems based on Microsoft Exchange Server 2000. Progent is expert in helping small companies get the full benefits of Exchange Server under common situations including updating from Microsoft Exchange 5.5, migration from an ISP-provided or POP3 mail environment, and outsourcing your Microsoft Exchange Server management.

Cisco and Microsoft Certified Expert Help Desk Software Selection and Deployment Consulting
Computer Support Help Desk Support and Help in Turlock, CA

The Contact Center support model adopted by Progent's Technical Response Center offers small and midsize organizations an effective option to reliance on freelance consultants by offering extensive expertise shared by numerous engineering teams, optional round-the-clock availability of emergency help, escalation capability to world-class engineers for handling the most difficult problems, support consistency and dependability, quick follow-up overseen by seasoned service managers, a choice of easy-to-use techniques for requesting service tasks, plus a high level of progress visibility enabled by ticket tracking and accessible through a web-based portal.

SMS Server Migration Integration Services
Systems Management Server Remote Consulting

Progentís Microsoft certified experts provide small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003. Systems Management Server is Microsoft's standard tool for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to install important applications rapidly and automatically to specified workers, reduce software expense and stay compliant by understanding patterns of usage, improve Windows security by increasing your knowledge of vulnerability and by delivering critical patches, manage your external workforce through industry standards independent of connection or location, and lower operational expenses by efficiently utilizing the administrative capabilities built into Windows. Progentís SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch administration, and resource monitoring management including program and hardware inventory.


















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