Progent offers nationwide online phone support and troubleshooting services for companies that run UNIX, Linux, or Solaris environments or whose information systems feature a combination of UNIX/Linux and Microsoft Windows products. Remote technical support offers maximum leverage for your IT budget by protecting user productivity and limiting the time billed for network repair services. Advanced remote access tools and skilled service specialists and engineers allow Progent to solve most network issues without squandering time and expense by traveling to your location. In the vast majority of situations your IT problems can be remediated by telephone or through a mix of telephone support and remote access. Progent can offer the services of Cisco CCIE network engineers and CISA and CISM certified security professionals to assist with the most challenging system problems.


Additional Topics of Interest

Exchange 2013 Upgrade Support and Help
Remote Technical Support in Las Vegas, NV

Exchange 2013 incorporates major improvements to the capabilities of its predecessor Microsoft Exchange Server 2010 and introduces important innovations as well as a redesigned structure. These enhancements favorably impact key IT areas like ease of administration, availability, compliance, cost of ownership, teamwork, extensibility, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can help you evaluate the potential business benefits of upgrading to Exchange Server 2013, create an efficient test and rollout plan, and educate your IT team to maintain your Microsoft Exchange 2013 environment. Progent also offers ongoing remote consulting and support and management for Exchange Server 2013.

Microsoft Consulting Best Practices Information Systems Firms
Small Business Computer Consulting Firm

Progentís staff of Microsoft and Cisco qualified experts average longer than a decade of hands-on industry background, in the trenches of network service, executing a broad range of technical projects for a large array of businesses. Each Progent consultant shares a refined collection of personal best practices which are incorporated into company-wide best practices standards that Progent instills in its support personnel. This means that you get not only world-class technical capability, but also a support engineer with field-tested methods for using computer knowledge to fix actual network problems quickly.

Citrix Essentials Consultant
Citrix Xen Hypervisor Technology Professional in San Carlos, CA

Citrix offers a powerful line of products that deliver enterprise-level manageability, scalability, and responsiveness for virtualizing servers and for server-based distribution of Windows desktops and Windows applications. For delivering virtualized Windows desktops and applications, Citrix offers XenDesktop and XenApp. For creating and administering virtual servers, Citrix offers Citrix XenServer and Essentials. Progent's Citrix-certified consultants can assist your company to evaluate the strategic advantages of Citrix technology and can help you design, validate, deploy, optimize, and maintain Citrix virtualization platforms.

UNIX Online Small Business Computer Consultants
Linux Remote Consult

Progent provides national urgent technical support and consulting services for companies who operate UNIX, Linux, or Solaris networks or whose IT systems feature a combination of UNIX/Linux and Microsoft Windows products. Online IT help provides optimum leverage for your IT dollar by extending client productivity and limiting the hours charged for network repair services. Advanced online access utilities and experienced service specialists and engineers allow Progent to solve the majority of IT problems without squandering time and expense by traveling to your location. In most of cases your network issues can be remediated over the phone or via a combination of telephone help and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISA and CISM qualified security specialists to assist you with the most difficult network problems.

Network Consultant for Automated Server Inventory
Automated Desktop Management Onsite Technical Support in Menlo Park, CA

ProSight LAN Watch is Progentís server and endpoint monitoring managed service that uses advanced remote monitoring and management techniques to keep your network operating efficiently by checking the state of critical assets that power your IT network. When ProSight LAN Watch detects an issue, an alarm is transmitted automatically to your designated IT management staff and your assigned Progent consultant so that all looming problems can be addressed before they can impact your business.

64-bit Upgrade Online Support Services
Microsoft 64-bit Processing Technology Professional

Progent's Microsoft Gold-certified engineers can help you design, document, carry out, administer, and repair a network-wide move to 64-bit server and desktop operating systems and applications. Progent can help you pilot your 64-bit environment to verify that it supports all of the important 32-bit programs which you want to retain plus the latest 64-bit editions of software you wish to install.

SQL Server 2016 and Amazon Marketplace Web Service IT Consultant
SQL Server 2016 Development Online Support

SQL Server 2016 offers major improvements in performance, scale, data security, availability, BOYD support, and built-in business intelligence. Innovations include PolyBase for handling structured and unstructured files in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and seamless management of on-premises and cloud-based resources. Progent's Microsoft certified consultants can provide online and on-premises expertise to assist organizations of all sizes to configure, administer or troubleshoot any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Skype for Business, and System Center Operations Manager (SCOM).

Remote Network Monitoring Support and Help
Specialist for Monitoring and Reporting Anchorage, AK

Remote 24x7 monitoring, proactive alerts, and periodic reports are crucial to preserving the health of your IT system and avoiding preventable and costly downtime. Remote Monitoring and Management technology has advanced to the point that companies of any size can afford a degree of protection that was once limited to large enterprises. Progent can provide a variety RMM options available as economical services designed to assist your company to detect and resolve a most IT network issues before they get big enough to impact your business.

Office Wireless Consultants
Proxim Tsunami Help and Support

Progentís wireless professionals can help small companies plan, choose, evaluate, configure and maintain protected building-to-building wireless bridging products that integrate transparently into your existing network while providing a level of security that matches or excels wired interfaces. Progent provides expertise in wireless LAN technology from Cisco Aironet and Meraki, Proxim, and other small business wireless providers and can help you select and deploy the wireless connectivity technology that align best your company needs.

BDR and Business Continuity Solutions Online Support
ProSight Managed Cloud Backup Services Support in Petaluma, CA

ProSight Data Protection Services offer small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, applications and virtual machines that have become lost or corrupted due to component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's disaster recovery consultants can provide world-class support to configure ProSight DPS to be compliant with regulatory standards like HIPPA, FINRA, and PCI and, when necessary, can assist you to restore your business-critical information.

Outlook 2010 Small Business Computer Consulting
Excel 2010 Outsource Grand Ledge, MI

Progent's Microsoft Office and Office 365 consultants can help companies of any size to incorporate Office desktop and Office 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that provides quick ROI and enables improved business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 apps with one another and with additional key Microsoft platforms including SharePoint, Exchange Server and Microsoft SQL Server. Progent's consultants can also help you to fix compatibility issues with different versions of Microsoft Office and offers live online training to individual users or groups.


















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