Progent offers nationwide remote phone support and consulting services for companies who operate UNIX, Linux, or Solaris environments or whose IT systems feature a combination of UNIX/Linux and Microsoft technology. Online IT help offers maximum leverage for your information technology dollar by protecting client efficiency and shortening the time charged for network analysis and repair. Advanced online support tools and skilled service specialists and consultants combine to enable Progent to handle the majority of IT problems without squandering time and money by traveling to your location. In most of cases your IT problems can be remediated by telephone or via a mix of phone support and remote connectivity. Progent can put you in touch with Cisco CCIE network experts and CISA qualified security professionals to help you with the most challenging network problems.


Additional Topics of Interest

Microsoft Windows 7 Evaluation Online Troubleshooting
El Granada, CA Computer Network Consultants

Progent's certified consultants can provide offsite and on-premises support expertise to help you to manage, support, and repair computers powered by Windows 7 and can also provide assistance with upgrading to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, data and identity protection, backup and restore, online access, smartphone and tablet integration, Wi-Fi network design, and 24x7 network monitoring and alerts.

System Testing Services
Professionals in Glendale, Arizona

The Progent Test and Training Lab located at the QTS (formerly Herakles) Data Center can be used for piloting mission-critical applications, creating cost-effective migration methodologies, evaluating and tuning performance, designing or validating disaster recovery solutions, resolving compatibility problems, and building training environments for the latest products and technologies. For Progent clients who lack sufficient in-house resources to configure proper test environments, Progent's Test and Training Lab cuts capital costs and engineering risk while keeping vital IT initiatives on schedule.

Help Desk Process IT Consulting
Computer Support Help Desk Technical Support Services Burlingame, CA

Progent offers three basic types of Helpdesk services : Microsoft and Cisco Call Center Outsourcing Services, Virtual Help Desk Support, and Help Desk Process Consulting and Staffing Services. Progent is a Microsoft Gold Certified Partner and Progent's Help Desk staff of trained Microsoft and Cisco experts offers your customers instant access to a dependable technical resource with extensive experience delivering phone support and remote access repair for networks based on Microsoft technology. Progent's concentration is on earning the support Helpdesk a respected reputation as a solid contributor to business productivity. Progent's target is to resolve and not simply report problems.

Installation for Remote PC and Smartphone
San Jose, California Mobile Laptop Server Migration Specialists

Progent's remote access and wireless synchronization specialists can help your business to design and configure connectivity solutions for remote desktop PCs, laptops, and wireless handhelds so they work tightly with your IT network, allowing you to optimize the productivity of your remote workforce.

Microsoft Forefront TMG Specialist
Long Beach, California Microsoft Gold Certified Partner Threat Management Gateway Computer Consulting

Microsoft Forefront TMG 2010 builds on the proven security technologies of Microsoft ISA Server and provides a easily managed web gateway that acts as a one-server solution for an array of security functions including an multi-layer firewall, URL filtering, antimalware, intrusion protection, reputation services, VPN management, plus HTTP/HTTPS inspection. Forefront TMG 2010 provides comprehensive web security reporting capabilities, allows customized reporting powered by Microsoft SQL Server, works with Active Directory to simplify authentication, and can be deployed as a virtual server to lower costs and enhance recoverability. Progent's Microsoft engineers can help your company to design and execute pilot and production deployments; integrate Forefront TMG 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Microsoft Forefront TMG 2010 to operate on a virtual machine with Windows Hyper-V; and deliver continuing support and repair services. Progent's consultants can also help you to upgrade economically to Forefront Threat Management Gateway 2010 from any version of ISA Server.

Midsize Business Technology Providers
Oklahoma Support Group for Mid-size Company

Progent provides technical services for mid-size companies who have 100 to 250 system clients. The medium size business or office has typically been an underserved segment of the market for network consulting expertise. The overhead and support delivery practices of large outside service organizations make them too expensive for the ordinary small business or small medium business (SMB), which usually has a minimal IT budget with which to maintain an information network whose advanced technology and capability are frequently comparable to the networks of far larger companies. Progent's service delivery model, which takes great advantage of remote support, virtual network infrastructure and proactive server monitoring, significantly reduces the IT maintenance expenses of a small-medium business while offering the small organization with enterprise-level support from certified, world-class experts with background in a wide range of small business technologies. If your medium size organization or small business is looking for levels of network help needed by a medium size organization without budgeting enterprise costs, you need Progent.

Virtual Server Technology Professional
Professional for Server Management in Pittsburgh

With virtual servers, businesses are able to run multiple virtual machines on one physical server. Virtualization technology allows companies to enjoy all the advantages of server isolation, but without the expense that goes with purchasing additional server hardware. Virtualization is also the critical technology behind private clouds, which offer important benefits including lowering the costs of hardware, datacenter facilities, and administration while improving data security, system reliability, and disaster recovery. Other key server management technologies include network monitoring utilities, Microsoft WSUS, and remote server management cards. Progent's certified server management consultants can help you with all aspects of server consolidation and management to enable your business to cut expenses and save time.

Services for Microsoft Dynamics GP 2015 Custom Programming
Dynamics GP 2015 Engineers Albuquerque, NM

Dynamics GP 2015 R2 (formerly Great Plains) features a revamped design that enhances cloud readiness, works with the most popular handheld devices, allows single sign-on with Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also simplifies reporting, incorporates nine new Workflows, extends the Web Client, and adds over 100 improvements to its library of applications. Progent's Microsoft-certified and Cisco-certified consultants offer the depth and breadth of technical skills and hands-on experience to address the critical technical and business challenges associated with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform a smooth migration that will maximize the return on your investment in this mission-critical product.

Operations Manager Network Engineer
Operations Manager Integration Services

Small to mid-sized companies can now enjoy all the advantages of Operations Manager and in addition have quick access to Progentís Microsoft and Cisco qualified IT consulting professionals. With Progent's economically priced network service programs, small and midsize businesses can select a basic System Center Operations Manager 2007-based co-sourcing service program with server monitoring, reporting, Help Desk and remote troubleshooting or a comprehensive round-the-clock outsourcing solution. Progent supports System Center Operations Manager to provide small company networks enterprise-class reliability, protection, and performance.


















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