Affordable IT administration, maintenance, and Help Desk services for businesses with 10-250 desktop clients users in the San Francisco Bay Area and major North American cities

If you thought your organization was too small to pay for the elevated reliability and security of an enterprise-class information system, then there's great news: Progent’s System Support Packages take care of your network management problems the way some of the largest businesses do — by outsourcing.

Progent has developed a choice of Network Maintenance Packages based on the automatic diagnostic capabilities of Microsoft Operations Manager, a next-generation network management support program that tracks the stability, performance, and protection of your business network and uncovers problems before they are able to disrupt your network. Progent's System Maintenance Packages also include network evaluation, security testing, Help Desk Outsourcing, and the configuration of safe online connections between your system and Progent’s support engineers. By finding network issues early, delivering the majority of solutions online, and focusing the combined talents of Progent's Microsoft and Cisco-qualified support engineers, Progent can offer Northern Californian and other U.S. companies the highest quality system help at ultra-competitive prices.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:

	Small Business IT Outsourcing Package		Designed for networks with 10 to 50 users, the Small Business Network Support Package from Progent is ideal for businesses who can’t afford the cost or distraction of managing in-house IT administrators and support staff, but who still need high network availability and performance and expert computer help. By leveraging the economy of remote network access, the proactive intelligence of Microsoft Operations Manager (MOM) server monitoring software, and the experience of Progent’s Help Desk Support and Consulting organization, Progent can offer Northern California companies world-class network support at down-to-earth prices. Find out more about Progent's Small Business IT Outsourcing Package.
	Managed Network Monitoring Package		For medium-size companies with 50-250 desktop clients and a small internal support staff, this co-sourcing option is an economical way to maximize system availability, performance, and security during standard work hours. This package features Microsoft Operations Manager configuration and proactive monitoring, Help Desk Call Center support, on-site help with fast escalation ability, plus contracted SLA commitments. Find out more about Progent's Managed Network Monitoring Support Services.
	Comprehensive Network Monitoring Package		Even if your company has a small network services staff and a limited technology budget, your information network can still feature the same high availability and responsiveness that once required a large in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the expertise of world-class Microsoft-certified and Cisco-qualified IT consultants, the most recent system management products for 24x7 monitoring and alerts, and economical support programs such as a help desk service to keep your vital business applications and hardware up and running. Find out more about Progent's Comprehensive Network Monitoring Package.

For concise information about Progent's network support packages, check out Progent's datasheets for IT Outsourcing and Network Monitoring Packages, available in Adobe Acrobat format for easy printing.

For an example of how Microsoft Operations Manager helped a San Francisco Bay Area business achieve enterprise-class network management, read the Microsoft Operations Manager Case Study.

If you are looking for a Microsoft Operations Manager consulting specialist or a MOM-based IT outsourcing service package, call Progent at 800-993-9400 or send email to experts@progent.com.

Progent's Consulting Services for Microsoft Technology
For small businesses in the San Francisco Bay Area, Northern California, or anywhere in the United States, Progent's Microsoft-authorized consultants offer network help and IT consulting support for the whole family of Microsoft .NET Enterprise Servers, Microsoft Windows 2008 Server, and Microsoft Windows Server 2003. Progent's planning, installation, update, and consulting services cover system architecture, configuration, and management help for project analysis and documentation, local and remote IT support and network diagnosis, HelpDesk Call Center Services, certified security expertise, and full-service outsourcing.

If your company needs urgent remote help from a Microsoft certified consultant, visit Progent's Urgent Remote Network Support.

If you wish to get in touch with Progent about consulting support for MOM, call 1-800-993-9400 or email operations-manager-help@progent.com.