Microsoft Qualified Consulting

Affordable IT management, support, and Help Desk Call Center services for companies with 10-250 network clients users in the San Francisco Bay Area and throughout North America

If you believed your business was too small to pay for the high stability and security of an enterprise-level IT network, here’s good news: Progent’s System Support Service Programs take care of your network management hassles the way some of the biggest companies do it — by outsourced services.

Progent has developed a selection of System Maintenance Service Programs built on the automatic diagnostic capabilities of Microsoft Operations Manager 2007, an advanced system management support program that tracks the availability, performance, and protection of your business network and identifies problems before they can disrupt your productivity. Progent's Network Support Packages also feature network evaluation, security audits, Helpdesk Outsourcing, and the configuration of protected online communication between your network and Progent’s service engineers. By detecting network issues early, delivering the majority of solutions online, and focusing the combined expertise of Progent's Microsoft and Cisco-qualified support engineers, Progent can offer San Francisco Bay Area and other U.S. businesses top caliber system help at budget-friendly costs.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:

	Small Business IT Outsourcing Package		Developed for systems with 10 to 50 users, the Small Business System Support Service Program from Progent is ideal for companies who can’t afford the cost or hassle of managing internal network administrators and support staff, but who still require excellent network reliability and throughput and responsive computer support. By utilizing the economy of remote network access, the proactive intelligence of Operations Manager server monitoring software, and the skill of Progent’s Help Desk service team, Progent can offer San Francisco Bay Area and other U.S. businesses world-class network service at realistic prices. Find out more about Progent's Small Business Network IT Outsourcing Package.
	Managed Network Monitoring Package		For medium-size companies with 50-250 desktop clients and a small in-house IT group, this co-sourcing option is an economical alternative to optimize system availability, performance, and protection during normal business hours. This service program features Microsoft System Center Operations Manager 2007 configuration and remote monitoring, Helpdesk service, on-location service with expert escalation ability, plus contracted Service Level Agreements. Find out more information about Progent's Managed Network Monitoring Support Services.
	Comprehensive Network Monitoring Package		Even if your business has a small computer services staff and a modest IT budget, your information system can still have the same high reliability and performance that once needed a substantial internal service organization. Progent's 24x7 Network Support Services, offered as an option to companies throughout the U.S., combine the expertise of skilled Microsoft-certified and Cisco-certified network consultants, the most recent network management software for 24x7 monitoring and threshold alarms, and cost-effective service packages such as a help desk call center to keep your vital business software and hardware up and running. Find out more about Progent's Comprehensive Network Monitoring Package.