Microsoft Certified Consulting

Economical network management, maintenance, and Help Desk services for companies with 10-250 desktop clients users in Northern California and throughout North America

If you believed your organization was too small to pay for the elevated reliability and security of an enterprise-class IT network, then there's good news: Progent’s System Support Service Programs take care of your network management hassles the same way some of the largest companies do it — by outsourcing.

Progent has developed a choice of Network Support Service Programs built on the automatic diagnostic capabilities of System Center Operations Manager, an advanced system management software program that monitors the availability, efficiency, and security of your information system and uncovers problems before they can disrupt your productivity. Progent's System Maintenance Packages also include network evaluation, security audits, Help Desk Support, and the establishment of safe online communication between your system and Progent’s support engineers. By detecting problems proactively, providing most solutions online, and focusing the joint expertise of Progent's Microsoft and Cisco-qualified support professionals, Progent can provide San Francisco Bay Area and other U.S. businesses top caliber system support at budget-friendly costs.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:

	Small Business IT Outsourcing Package		Designed for networks with 10 to 50 users, the Small Business System Support Package from Progent is ideal for businesses who can’t justify the expense or hassle of hiring internal network administrators and service staff, but who still require excellent network availability and throughput and responsive technical help. By utilizing the efficiency of online data access, the automated knowledge base of Operations Manager 2007 network monitoring software, and the experience of Progent’s Help Desk Call Center support organization, Progent can provide San Francisco Bay Area and other North American businesses enterprise-class network support at down-to-earth costs. Find out more about Progent's Small Business Network IT Outsourcing Package.
	Managed Network Monitoring Package		For mid-size companies with 50-250 desktop users and a small in-house IT staff, this co-sourcing option is an affordable alternative to maximize network availability, performance, and security during normal work hours. This package includes Microsoft System Center Operations Manager 2007 set up and remote monitoring, Help Desk service, on-location service with expert escalation ability, plus negotiated SLA commitments. Find out more information about Progent's Managed Network Monitoring Options.
	Comprehensive Network Monitoring Package		Even if your business has a small computer support group and a limited IT budget, your information network can still have the same high reliability and performance that once required a substantial internal support organization. Progent's 24x7 Network Support Services, offered as an option to companies across the U.S., combine the experience of world-class Microsoft-qualified and Cisco-qualified network consultants, the most recent network management software for proactive monitoring and threshold alarms, and economical service packages such as a help desk service to keep your vital network applications and hardware up and running. Find out more about Progent's Comprehensive Network Monitoring Package.

For concise information about Progent's network support packages, check out Progent's datasheets for IT Outsourcing and Network Monitoring Packages, available in Adobe Acrobat format for easy printing.

For an example of how Microsoft Operations Manager helped a San Francisco Bay Area business achieve enterprise-class network management, read the Microsoft Operations Manager Case Study.

In order to contact Progent about professional support for System Center Operations Manager, call 1-800-993-9400 or email operations-manager-help@progent.com.

Progent's Consulting and Support Services for Microsoft Platforms
For small and mid-sized businesses in the San Francisco Bay Area, Silicon Valley, or anywhere in the United States, Progent's Microsoft-authorized experts can provide network help and professional consulting services for the entire array of Microsoft .NET servers, Windows Server 2008, and Windows Server 2003. Progent's migration, integration, update, and consulting services cover network architecture, deployment, and administration help for project analysis and documentation, on-site and remote technical support and system repair, Help Desk Call Center Services, certified security consulting, IT outsourcing, and server hosting and management services.

In case your company needs immediate online help from a Microsoft certified consultant, go to Progent's Urgent Online Technical Support.