Small to middle size companies can now enjoy all the benefits of Microsoft System Center Operations Manager 2007 and in addition have quick access to Progentís Microsoft and Cisco qualified IT support experts. With Progent's affordably priced network support packages, small and midsize businesses can select a simple System Center Operations Manager 2007-based co-sourcing package with network monitoring, reporting, Help Desk and online troubleshooting or a complete 24x7 outsourcing package. Progent offers expertise in Microsoft System Center Operations Manager 2007 to offer small business networks world-class availability, security, and productivity.


Additional Topics of Interest

UNIX, Windows Consult
Setup and Support for UNIX with Windows in Menlo Park

Progent's UNIX family support services provide small businesses and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent offers your business access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISM certification. This broad range of expertise offers you a convenient one-stop source to show you how to create and manage a secure and reliable mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular variants of UNIX such as macOS and OS X, Solaris, IBM AIX, HP-UX, BSD, SCO and SGI/Irix or major Linux platforms including RedHat, SuSE, Mandrake, Debian-GNU and Slackware.

Cisco Telepresence Consulting Services
Polycom OTX Telepresence Consult in Roseville, CA

Progent can provide the support of a certified engineer with expertise deploying products from the leading video conferencing/telepresence vendors such as Cisco/Tandberg, Polycom, LifeSize and Radvision and can help you to design, install, expand, or maintain a telepresence solution that preserves your current investment and optimizes the strategic value of your IT system. Progent also offers the services of infrastructure consultants who can assist companies of all sizes to build and troubleshoot a network that delivers the performance, dependability, security, and scalability required to accommodate your telepresence environment.

Virtual HelpDesk Onsite Technical Support
Technical Support Services for Support Help Desk in Aurora

Progent's Microsoft authorized experts provide three ways to help mid-size and large companies create an efficient and productive internal Computer Support Help Desk Call Center. Progent's consulting services include Return on Investment evaluation, process analysis and enhancement, management reporting, training of in-house personnel, and documentation of processes. Progent's Software Selection and Integration Services help businesses sift through the various top level Help Desk application programs on the market and determine what products might be too costly, miss key functions, or align poorly with your company's business goals. Progent also offers short-term staffing for organizations who want to augment their internal Help Desk staff for occasional tasks or to substitute for vacationing or incapacitated workers.

Oracle Reports
Mather, CA Consulting Services for Oracle 10g

Progent offers affordable online access to a certified Oracle DBA expert or an Oracle application programmer. Progent can provide advanced database administration services for any version of Oracle including 10g and 11g and can also assist you to design, build, enhance, or fix Oracle applications based on SQL and PL/SQL. Progent also offers support for Data Guard and Streams replication technologies and ASM file/volume manager.

Colocation Facility Remote Support
Engineer for Colo Grass Valley, CA

Colocation data centers allow businesses to share world-class facilities for housing network equipment that supports mission-critical applications. Progent's Microsoft and Cisco certified IT experts can assist your business with all aspects of your colocation strategy such as choosing and moving to a colocation site, creating network architecture, specifying required equipment, on-site and remote troubleshooting, setting up remote system administration, and training your support staff.

VMware VCDX Professionals
San Jose Professional

VMware's market leading Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a repeatable workflow for restoring applications and services rapidly after a breakdown. Site Recovery Manager provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also supports transparent testing for site recovery, upgrades and fixes and can generate audit reports to verify complete service recovery, validate SLAs and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to design, deploy, test and maintain a DR solution based on VMware SRM.

Remote Support Services for 8540 wireless controller
Wave 2 wireless controller IT Services in Aurora, Colorado

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Network Consulting for ASA Firewall
Firepower Consultant in Santa Clara, CA

The current ASA 5500-X Family Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX firewalls for all new deployments. Progent's Cisco-certified CCIE network consultants can help your company to maintain your legacy PIX or Cisco ASA 5500 security appliances or migrate to ASA 5500-X firewalls with Firepower Services. Progent can also assist your business to plan, deploy, tune, manage and troubleshoot firewall environments built around Cisco ASA 5500-X firewalls with Firepower Services.

Linux Network Monitoring Consultant
MRTG for Linux Services

Nagios and MRTG are useful, license-free monitoring utilities that run under Linux and can be deployed to monitor UNIX/Linux environments, MS Windows systems, or mixed-platform systems where Linux and MS Windows coexist. Nagios allows system managers to track system services such as POP3, HTTP, FTP, and NNTP. MRTG allows you to graph the traffic through SNMP network appliances including servers, routers, and switches. Progent's system integration consultants can help you use both these tools to tune and troubleshoot your system.

Service Reports Help and Support
Service Reporting Computer Consulting

Progent uses a sophisticated support reporting system that stores and formats complete documentation for all delivered support activities. Unlike some independent consultants or small support organizations who provide minimal documentation or details of tasks performed, each service provided by Progent is tracked by comprehensive documentation. Every Progent consultant has access to the support documentation transmitted by each consultant to every client. The practice of documenting and archiving service activity results in more effective service and eliminates a slew of typical misfortunes such as when a support client is virtually held hostage to a consultant who wonít release vital service information.

Technology Consulting for Windows 2003 Server
Roseville, CA Consultants for Windows 2003

Progent's certified Windows Server 2003 engineers offer network support and IT consulting for the complete line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Microsoft Windows 2000 Server. Progent's Windows 2003 upgrade, integration, administration, and support services include system design, installation, project management, in-person and remote network support and repair, Call Center services, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.

SQL Server 2016 and Excel Computer Consultants
SQL Server 2016 Security Integration Support St. Paul

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