Small to middle size businesses can now enjoy all the advantages of Microsoft System Center Operations Manager and also have quick access to Progentís Microsoft qualified network consulting experts. With Progent's affordably priced network service programs, small and midsize businesses can select a basic System Center Operations Manager-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package. Progent offers expertise in System Center Operations Manager 2007 to offer small business networks world-class availability, security, and performance.


Additional Topics of Interest

ISA 2004 Standard Edition Server Support Outsourcing
ISA Server Online Technical Support Mobile, AL

Progent's Microsoft-certified ISA Server consultants have extensive backgrounds developing Microsoft ISA Server-based security installations for information systems with many sites, remote users, and mission-critical web applications. Progent's Microsoft Firewall consultants can help your small business in designing and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security needs without adversely restricting your network accessibility. Progent's consulting professionals can help you migrate from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.

BlackBerry Desktop Manager Professional
RIM Blackberry Information Technology Consulting in Louisville, Kentucky

Progent offers the support of BlackBerry-qualified experts who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the need for an internal BlackBerry expert and reducing the cost and distraction of maintaining a mobile workforce. Progent's BlackBerry specialists offer extensive experience working with Progent's Microsoft-qualified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security engineers. This wide range of knowledge, combined with Progent's proven online support model, offers small companies a cost-effective solution for incorporating BlackBerry devices and software productively into their IT system.

Microsoft Windows 2003 Computer Consulting
Remote Support Services in Arkansas

Progent's certified Windows Server 2003 consultants offer network support and expert consulting for the entire line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Microsoft Windows Server 2000. Progent's Microsoft Windows 2003 migration, integration, administration, and maintenance offerings include system design, deployment, project management, on-premises and off-site network support and troubleshooting, Call Center outsourcing, expert security services, turn-key outsourcing, and cost-effective co-sourcing.

MSF Outsourced IT Management Services
Nevada Microsoft Solutions Framework Project Methodology Consulting Services

In conducting consulting projects for enterprise clients, Progent follows a phased methodology based on defined milestones so as to achieve financial, scheduling and engineering targets while reducing business disruption. Progent's Enterprise Services Project Methodology follows accepted project management standards derived from the best practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, test models, design adjustments, and expert implementation. All phases are recorded to provide a detailed summary of technical services performed and to assist in ongoing network maintenance.

Upgrade for Remote Desktop
Mobile Laptop Outsourcing Firm Woburn, MA

Progent's remote access and smartphone synchronization experts can assist your business to design and configure connectivity solutions for off-site desktops, laptops, and wireless handhelds so they integrate tightly with your IT network, allowing you to optimize the productivity of your off-site workforce.

Microsoft EMail Computer Consulting Company
Microsoft, Cisco and Security Certified Experts Email Upgrading in Cameron Park, CA

Progent's Microsoft-certified experts have two decades of experience providing electronic messaging and integrated telecommunications/email solutions for businesses in the San Francisco Bay Area and nationally. Progent offers affordable Microsoft Exchange Server support services to strengthen email security and virus protection, achieve fault tolerant email, and implement remote and wireless email access. Progentís Microsoft Exchange help and support services can assist you in planning and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT system or outdated Microsoft Exchange product such as Microsoft Exchange 5.5 to Microsoft Exchange Server 2010.

Michigan Information Technology Management
Nation Wide Support Specialist

Progentís Technical Response Center (TRC) offers low-cost nationwide extended hours remote help for information systems based on Windows and Cisco technology. Progent's Microsoft and Cisco-qualified support engineers offer extended hours telephone support and online secure network access to isolate and repair network problems rapidly and affordably.

SQL Server Reporting Services IT Services
SQL Server 2005 Network Consulting in Fremont, CA

SQL Server 2000 is a complete, Web-enabled database and data analysis solution that opens the door to the rapid development of a new generation of high-end applications that can give your business a significant competitive advantage. SQL Server features core support for XML and the capability to query across the Internet and beyond the firewall. The knowledge and experience of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of background helping with Microsoft technology, ensures you success in designing, deploying and supporting Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET platform.

Microsoft System Center Operations Manager Computer Consulting
Troubleshooting for Microsoft Operations Manager

Mid-sized businesses can derive all the benefits of System Center Operations Manager 2007 and have quick availability of Progentís Microsoft and Cisco certified IT support experts. Thanks to Progent's affordably priced network support packages, medium-size organizations can choose a simple co-sourcing package built around Operations Manager 2007 with network monitoring, proactive warnings, in-depth reporting, Help Desk Call Center, and online service. For companies with line-of-business environments who need high availability networking, Progent offers a complete round-the-clock outsourcing package. Progent offers expertise in Microsoft Operations Manager to provide mid-size business networks enterprise-class reliability, security and performance.

Microsoft Lync Server Instant Messaging Technical Support Services
Lync Server Consulting Services in Sacramento, CA

Lync Server 2010 provides IM, Presence, audio and video conferencing, desktop sharing, as well as VoIP and traditional public switched telephone network (PSTN) calling. Lync 2010 can enhance the capability of Microsoft Exchange, SharePoint and Office desktop or Office 365 and simplify administration through integration with Active Directory. Lync 2010 can also reduce expenses by eliminating Voice-over-IP hardware and subscription fees, PBX systems, or legacy teleconferencing technology. Progent's Microsoft-certified unified communications experts can provide remote and onsite support to help your company to maintain and repair your existing Lync 2010 environment or evaluate the advantages of migrating from Lync to Skype for Business, which is Microsoft's new version of the product family. Progent can also help you to plan and carry out a smooth Skype for Business migration.

Juniper Networks Certified Internet Associate (JNCIA) Specialist
CNA Small Business Outsourcing in North Dakota

Progent provides clients the services of engineers who have been awarded some of the IT industry's most prized credentials. Progent thinks that customers deserve to be sure that their IT support providers have accredited training as well as extensive real-world field experience so that Progent's clients can use Progent's support with confidence. Often, vendor credentials like the CCIE confers privileges for substantially better vendor support than is available to uncertified consultants, enabling Progent to deliver customers a better class of IT support. In other cases, major certifications such as CISSP or ISSEP for network security can aid enterprise customers to show compliance with regulatory demands by using the assistance of accredited industry professionals.

Microsoft Windows 7 Specialists
Microsoft Windows 7 Upgrade Service Providers

Progent's certified engineers can help you to assess Microsoft Windows 7 to confirm application compatibility and to determine its performance and reliability operating in your environment. Progent's consultants can also show you how to estimate the potential strategic value of moving to Windows 7. If Microsoft Windows 7 makes sense for your business strategy, Progent can help your IT organization to plan and execute a non-disruptive deployment of Microsoft Windows 7 from a an older version of Microsoft Windows.

Consulting for System Center 2007
System Center 2012 Operations Manager On-site Support

Progent's Microsoft certified consulting experts have more than a decade of experience planning, deploying, optimizing and troubleshooting System Center Operations Manager solutions and can provide companies of all sizes expert remote or on-premises consulting services for Microsoft SCOM 2012. Progent can help you to plan a topology for Microsoft SCOM 2012 servers that delivers the responsiveness and resilience needed to monitor your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent can also assist you to import and customize Microsoft SCOM 2012 management packs according to best practices for tracking network infrastructure and Microsoft and third-party applications and services. In addition, Progent can provide responsive online or onsite troubleshooting to assist you to remediate serious problems detected by System Center 2012 Operations Manager.

Help and Support for CUE
Unified CM SRST backup Consultants in Menlo Park

Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, operates as the core of Cisco's communications and collaboration solution. Unified CM and Unified CM Express offer a borderless IP-PBX by integrating tightly with unified messaging apps that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating a highly automated customer contact solution. Progent's Cisco-certified consultants can deliver efficient and budget-friendly online and onsite expertise to help businesses of all sizes to build and maintain CUCM deployments by providing Cisco Unified Communications Manager configuration and technical support services that add maximum productivity. Progent can help with any facet of Unified CM configuration and debugging in areas such as integrating Cisco Voice over IP phones and Video phones, reviewing dial plans, configuring SIP connections and PSTN support, installing ISR routers with CUBE support, designing UCS server failover systems for survivability, capacity planning, and integration with Microsoft Exchange Server.


















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