Network Outsourcing for Mid-size Companies Network Consulting San Francisco Bay Area, Silicon Valley, and Nationwide
For medium-size businesses looking for IT support, Progent can deliver an array of alternatives including local help, on-line support, phone-based Call Center, round-the-clock support with remote network monitoring, temporary staffing, business relocation support, software development, and expert consulting. For midsize businesses in California or other regions covered by Progent's field engineers, Progent provides expert onsite support for fixing network problems quickly and economically.
Stealth intrusion checking is a key part of any overall network security strategy. Progent’s security professionals can run thorough penetration checks without the awareness of your organization's in-house network support staff. Unannounced penetration testing uncovers whether current security defense systems such as intrusion incident warnings and event log monitoring are correctly configured and consistently observed.
Progent provides expertise for security evaluation products such as Microsoft Baseline Security Analyzer for running a set of automatic system auditing scans to uncover potential security problems. Progent has broad knowledge of network auditing tools and can show you how to make sense of audit reports and react appropriately. Progent can show you how to design security into your business operations, install auditing applications, plan and implement a secure network environment, and recommend policies to optimize the safety of your IT system. Progent's security professionals are ready to assist you to set up a firewall, design safe remote connectivity to email and data, and integrate VPN. Progent's accredited security experts can also test the protection of web applications and can provide extensive security evaluations of company-wide security to determine your company's compliance with important international security standards such as FISMA, NIST, and ISO 17799.
With virtual servers, companies are able to operate multiple virtual machines on one physical server. Virtualization technology allows businesses to enjoy all the benefits of server isolation, while avoiding the expense associated with buying additional server equipment. Other important server management options are server monitoring utilities, Windows Server Update Services, and remote server management cards. Progent's professional server management experts can help you in all aspects of server consolidation and administration to allow your company to cut costs and save time.
Virtual HelpDesk Support and Integration Consultants
Progent offers three basic kinds of Help Desk services including Microsoft Helpdesk Outsourcing Support Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services. Progent is a Microsoft and Cisco Certified Partner and Progent's Help Desk staff of authorized Microsoft and Cisco experts gives your clients easy access to a reliable support resource with extensive experience providing phone support and remote access troubleshooting for networks powered by Microsoft products. Progent's focus is on earning the support Help Desk a respected image as a key contributor to company productivity. Progent's goal is to resolve and not simply record problems.
Progent’s non-stop interoffice connectivity and 24x7 network connection professionals can help small companies achieve fault tolerant Interoffice connectivity by means of redundant system architectures with transparent failover. Progent’s CCIE engineers can plan and deploy high-availability Inter-office connections supported by fault tolerant EIGRP network routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how multi-path connections and automatic fail-over can provide economical 24x7 interoffice connectivity.
Progent's high availability support services for small business networks provides Microsoft and Cisco-certified network professionals who can show you how to deploy clustered servers to build a fault-tolerant network that includes key technologies and activities for mission critical applications. Progent’s high-availability system consultants can help you create ultra-reliable IT systems by designing and integrating the expanding suite of Microsoft Windows Cluster servers. Clustered Windows servers for fault-tolerant systems include Microsoft Windows 2003 Cluster Server, SQL Server Cluster, and Microsoft Exchange Cluster. By showing you how to build your non-stop environment around Microsoft Windows Server 2003 Cluster, Progent’s consulting experts can help configure a system infrastructure with features such as high-availability Internet access, network load balancing, fault tolerant data center planning, high-availability interoffice connections, high-reliability multi-site networks, and fault-tolerant business continuation design.
Progent can provide small companies with an IT management expert who can function as a part-time Chief Information Officer. This part-time Chief Information Officer can provide strategic direction to help you deploy appropriate technology to enhance business operations so they match more closely with your business objectives. Your company can create and install a well thought out IT strategy without absorbing the cost of a full-time Chief Technology Officer.
Progent's productive atmosphere will allow you to become a better professional by improving your technical skills and boosting the satisfaction of your clients. Progent makes good on this commitment by attracting the best professional talent for you to operate with, offering a state-of-the-art network and communications infrastructure, running custom application tools to deliver the maximum level of service, and by streamlining proven operational structures for attracting and maintaining customers.
Microsoft Live Communications Server delivers Instant Messaging and presence in an extensible, world-class solution offering enhanced security, seamless compatibility with other Microsoft products, an expandable, standards-based development platform, and compliance with regulatory requirements such as HIPAA, SOX, and Gramm-Leach-Bliley. Your organization can realize lower costs and improved operational efficiencies, enhanced individual productivity, and stronger IP protection with this simple-to-manage, fault-tolerant IM platform. Effective implementations of LCS call for careful planning and thought before installation. Progent's Microsoft-certified professionals can provide the skill necessary to realize all the benefits of LCS across your whole organization.
Cisco has developed a full product line of routers that includes appliances designed to deliver the protection, performance, and reliability levels required by small and medium-sized companies. Cisco routers feature support for redundancy, automatic failover, and redundant power for improved fault tolerance and system availability. Progent can show you how to choose and configure Cisco routers to establish a reliable foundation for your IT system and to make it easy to grow as you support new users, open new offices, install new services, extend your network to clients and partners, and manage an increasingly mobile workforce. Progent can provide expertise in a variety of routers powered by Cisco's IOS operating system, including the Cisco SB 100, the Cisco 800 and 1800 Series Routers, Cisco 2800 and 7200 Routers, as well as older 3600 and 3700 Routers.
Even if your business has a minimal network support group and a modest IT budget, your information network can still feature the same high reliability and performance that once required a substantial in-house service organization. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-qualified and Cisco-certified IT consultants, the most recent system management products for 24x7 monitoring and alerts, and cost-effective support programs such as a help desk service to keep your vital network applications and hardware up and running. Progent's 24x7 Network Management Services include remote network monitoring, server monitoring, and program monitoring to cut support costs, fix problems quickly, and anticipate problems before they degrade system productivity. Progent is expert at deploying System Center 2005, part of Microsoft’s Dynamic Systems Initiative built on Microsoft Operations Manager (Microsoft MOM) to deliver complete event management. Progent can help with MOM 2000 and Microsoft Operations Manager 2005 to give small company networks enterprise-class reliability, security and capacity.
