For office computer networks located in the state of Oregon, Progent's Microsoft and Cisco authorized technicians can deliver online assistance and troubleshooting to fix your network systems problems fast and cost effectively. Progent has developed enterprise-class expertise, software tools, and support knowledge bases to troubleshoot and repair network problems while avoiding the high cost and delays normally associated with onsite technical service dispatches.

If your Oregon company is situated beyond the larger urban areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your local computer network support options may be limited in technical capability, or unavailable during urgent situations. This results in a network environment that is unpredictable or causing productivity loss due to technical issues going unresolved for too long. Progent’s team of expert network engineers average more than twelve years of real-world industry experience, in the trenches of IT support, performing a large variety of technical projects for a diverse range of customers. This means you get not just the technical expertise needed for the job, but a consultant with proven methods for applying those skills to provide efficient network solutions.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent's disaster recovery experts can show you how to create a disaster recovery plan to prepare for a catastrophic network outage. Progent can help you develop a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and testing so that after a catastrophic failure happens, you minimize network downtime. Progent's Microsoft and Cisco-authorized professionals can also assist your company to build an affordable, zero-downtime network architecture that takes into account availability issues involving a broad range of infrastructure technologies and procedures. Progent's business continuity specialists can help your company to prepare for the broader problems related to keeping your business going following a catastrophe by addressing not only information technology issues but additional problems like notifying key personnel, moving into temporary work space, accessing replacement transportation, finding temporary workers, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology field-tested in Microsoft's massive Azure cloud.

NetApp MetroCluster Disaster Discovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with replication to provide rapid, zero RPO disaster recovery between datacenters located as far as 300km away from one another. Progent offers the skills of a certified NetApp MetroCluster consultant who can assist you to plan, configure, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical needs and budget. Progent can ensure you follow best practices for configuring your MetroCluster environment by providing guidance with procedures like assigning disk pools, determining plexes layout, provisioning NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, setting up a configuration replication network between your storage clusters, and testing your DR system to prove adherence with information assurance standards and regulatory requirements.

Eliminate Reliance on Freelance Consultants
By creating a relationship with a full-service computer consulting and support company such as Progent as opposed to a freelance consultant, your company is ensured timely availability of experienced professionals when you need them. You do not have to be concerned that illness, classes, time off, or conflicting jobs with different customers will leave you with no help when you have an emergency.

ProSight Data Protection Services Managed Cloud Backup
ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid restoration of vital files, apps and virtual machines that have become lost or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements such as IPPA, FINRA, and PCI and, whenever necessary, can assist you to recover your business-critical data. Read more about ProSight DPS Managed Backup.

Microsoft Windows 8.1 Migration and Integration
Progent's certified Windows 8.1 consultants can deliver a range of consulting services to help companies of all sizes to install, administer, and troubleshoot environments that include desktops, notebooks, tablets, or Windows phones powered by Windows 8.1. For enterprise customers, Progent's senior project managers can help design and configure test labs to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 migration projects based on industry best practices. Progent's consultants also offer Windows 10 migration assistance.

Citrix Virtual Windows Desktop Support Services
Desktop virtualization solutions from Citrix allow fast set up of new desktops, fast publication of new applications, simplified desktop image control, immediate recovery from client PC failure or loss, reduced initial cost and extended usable life for desktop computers, consistent performance, tight control of security standards, and the ability to keep critical corporate or government data from being taken from its authorized location. Progent's Citrix-certified XenDesktop consultants and XenApp specialists can help your IT staff to evaluate, test, install, administer, and support Citrix virtual desktop technology and can help you manage and support other virtualization platforms from Citrix by providing Citrix XenServer expertise and Citrix Essentials for Hyper-V integration.

MySQL Database Application Programming and Database Administration Support
Progent's MySQL database management experts offer a selection of economical services to help companies of any size to optimize the strategic benefit of their MySQL environment. Support services offered by Progent for MySQL systems include DBA services, application development, and MySQL migration help.

Microsoft Project Server Integration
Progent's Microsoft Project Server and Project Online consultants can provide comprehensive remote and on-premises support services for Project Server as well as for all Microsoft platforms that work closely with Microsoft Project Server. Services offered by Progent include Project Professional and Project Web App planning and support, SharePoint 2013 design and deployment, SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 integration, Exchange Server 2010 troubleshooting,Office Excel and Microsoft Office 365 Excel development, and PowerPoint and Visio webinar classes. Progent can provide Cisco-certified CCIE engineers to help you to enhance your infrastructure to accommodate local, branch, home-based, and mobile users so that they can utilize Microsoft Project Server to work together securely and efficiently. Progent's network security consultants can assist you to plan and police security workflows that protect sensitive project data without disrupting the efficient exchange of legitimate information.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration experts can assist you to plan, integrate, maintain, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent offers affordable online or on-premises expertise to assist businesses to move efficiently to a productive unified communications network that offers accelerated ROI. Progent's Gold-certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business Server or Lync Server for access to a SIP-based IP PSTN trunk.

Virtualization Support
Virtual compute, storage and networking technologies enable IT organizations to optimize utilization, simplify network administration, and improve application availability and security. run multiple virtual machines on one physical processor. Typical applications for virtualization include resource consolidation, inexpensive hosts for applications that require older OS software, and economical isolation of application development or pilot environments from production ones. Progent's virtual server engineers offer Microsoft Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting, Windows Server 2008 Hyper-V Virtual Server consulting, VMware vSphere configuration and troubleshooting, VMware NSX network virtualization architecture and management, and Citrix XenServer virtual server assistance. Progent can configure virtual machines to optimize speed, dependability and ease of administration while at the same time cutting costs; suggest and verify disaster recovery plans that minimize downtown in case of a major failure; and provide ongoing maintenance, repair, and consulting services as computer technology evolves.

Spam/Virus Filtering Services and Email Encryption
Email Guard is Progent's spam filtering service that incorporates the infrastructure of top data security companies to deliver web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway appliance to provide complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's Cloud Protection Layer acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that originates and ends inside your security perimeter.

Microsoft Exchange 2010 Upgrade Support
Progent's Microsoft Gold-certified Exchange Server 2010 engineers can help you to advantages the benefits of Exchange Server 2010 for your business and can help your IT staff to design and execute an economical migration to Exchange Server 2010 from Exchange Server 2003 or Microsoft Exchange 2K that will offer fast ROI by improving your productivity, lowering the expense of equipment and service, streamlining administration, and consolidating your key communications platforms.

Progent's Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's certified Microsoft Office Word and Office 365 Word consultants can provide a broad range of economical online consulting services to assist you to maintain your current Microsoft Office Word environment or assist you to upgrade to a newer release of Office Word. Support available from Progent's Word experts include VBA programming, isolating and resolving compatibility issues between different versions of Word, interfacing Office Word with other Office apps such as Office Excel and Microsoft Outlook or with third-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security and compliance consulting, and smart phone and tablet synchronization, and remote Office Word training sessions tailored for individuals or groups.

Failover Clustering Support for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent can provide Windows 2016 failover clustering consulting, Microsoft Windows Server 2012 clustering consulting and support and Windows Server 2008 clustering expertise to enable your IT organization design clustered server configurations that offer high uptime, even for normal maintenance functions. This zero-downtime feature is feasible because a single server in a cluster can be brought down for maintenance work without affecting users. Clustering also allows support staff to perform vital security enhancements during regular business hours without impacting user productivity.

Cisco Unified Messaging and Collaboration Consulting
Progent offers remote or on-premises access to a certified CCIE consultant to assist your business to design, implement, manage and troubleshoot converged communications networks supported by Cisco Unified Communication products in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco Unified Communications consultants have extensive experience assisting companies of any size to create advanced collaboration solutions by delivering services such as Unified Communications Manager and CallManager planning and deployment, IP voice and video phones setup, and wireless IP phone solutions. Progent can assist you with Cisco's extensive portfolio of Unified Communications applications such as Cisco Jabber, WebEx, Unity Express, Unified Contact Center, and Unified Attendant Console.

Talk to a Progent Computer Consultant
To see how to get in touch with a Progent computer consultant for remote or onsite assistance in , call 1-800-993-9400 or go to Remote Network Support.

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