Oregon Computer Network Consultant

If your Oregon organization is located outside of the larger urban areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your nearby computer support choices may be limited in skills, or not available during an emergency. This results in a office network that is unpredictable or causing productivity loss due to technical issues persisting for too long. Progent’s team of seasoned network professionals average more than 12 years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical projects for a diverse range of clients. This means you obtain not only the technical know how needed for the job, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.

Remote Network Management and Support
Remote access tools and techniques have advanced far enough that there is seldom a requirement for in-person access to servers in order to provide efficient support service. Online system administration and support services available from Progent include operating system configuration or upgrades, network diagnostics, data recovery, plus disk and network appliance configuration. In situations that require in person technical support, Progent can dispatch a service expert to any state and most zip codes in the United States within one day.

World-class Cisco Help from Expert CCIE-certified Consultants
Progent’s exclusive team of Cisco certified CCIE consultants have been awarded a designation reserved for only the most accomplished specialists for designing, programming, implementing, and troubleshooting a wide range of Cisco networking and interconnectivity products. There are only about 7,000 CCIE’s worldwide, and attaining certification involves comprehensive proof of competency via written exams and hands-on testing to ensure that CCIE’s can apply theory to practical situations. CCIE’s have a foundational understanding of core networking concepts and protocols that allow for rapidly creating multi-vendor solutions.

PC Desktop Support Services
Progent's desktop support engineers can help you to install desktop computers, laptops, or handheld computers as needed or help you to plan and carry out a company-wide upgrade to a current edition of an operating system or an updated version of a key end-user program. Progent's Microsoft PC specialists can install programs from Microsoft's Office family of end-user products or Microsoft Dynamics financial and customer relationship programs on your workstations so they interact productively with other Microsoft programs, software from popular publishers, SQL databases, and key services network-wide. As an example, Progent can set up Outlook email client on a workstation or laptop to match both the usage profile of the user and the security policies of your company. Progent can also offer on-line and on-site troubleshooting services for workstations.

Full Range of Security Help
Progent's CISA, GIAC, and CISSP certified security engineers can help you to perform comprehensive security audits, recover quickly from virus attacks, configure firewalls, configure safe techniques for remote and mobile connectivity, install automated software for protection against viruses, spam, and email-borne attacks, and craft a company-wide security strategy based on round-the-clock automated monitoring.

In-depth Expertise in Microsoft's Popular Server Environments
Progent offers broad experience with Microsoft’s popular server platforms. Progent offers Windows Server 2008 support, Microsoft Windows 2003 design services, Windows 2000 support, Microsoft Exchange 2007 Server technical support, Exchange 2003 Server help, and Microsoft SQL Server professional help.

Powerful Online Support Tools
Sophisticated online access tool and experienced technicians and consultants combine to enable Progent to resolve the majority of IT problems rapidly and affordably. Progent is a leader in remote troubleshooting and network monitoring, and as a Microsoft Gold Certified Partner Progent's consultants have the benefit of a broad range of Microsoft support tools, technical information, and on-going education.

One-stop Shopping for Completed IT Support Services
Progent can act as a single source for most network support requirements for small organizations. While focused on supporting products from Microsoft and Cisco, Progent consultants regularly install, integrate, and maintain technologies from leading hardware and software vendors such as Check Point Software, WatchGuard, Juniper, and Symantec. Progent also offers Apple Mac support and Linux consulting.

Voice over IP Design and Support
Progent can provide a Cisco Certified CCIE or a Cisco Certified Network Professional to help your company to deploy Cisco VoIP-CallManager technology. Progent can examine your existing LAN and Internet connectivity infrastructure to assess whether your environment is optimized to host VoIP, help you select and deploy Cisco components appropriate for your current situation and that can handle future expansion, and configure your Cisco-powered VoIP system with technology from third-party suppliers.

Expert Wireless Consulting and Support
Progent’s Wireless Technology Integration Consulting Services offer small businesses a quick, affordable way to select and deploy advanced wireless solutions. Few small businesses possess internal Information Technology staffs with the expertise or bandwidth to stay current with the fast-changing world of wireless products and services, and still fewer have the field experience to cut through the hype in order to identify and integrate the most efficient network solutions. Progent’s extensive background as an integrator and user of wireless network products makes it possible to provide world-class engineering services for a broad array of wireless network applications.

Apple Mac Consulting Services
Progent's Apple Mac experts can provide Apple Mac users an assortment of services including desktop support, assistance with Apple Macintosh application software, security and connectivity expertise, incorporation with Windows-based networks, and one-on-one education. For small business networks based solely on Macintosh OS X or for networks utilizing a mix of Mac OS X, Linux, and Microsoft powered servers and desktops, Progent has the experience and depth to deal with the complexity of designing, configuring and maintaining a network infrastructure that is reliable, safe, fast, and aligned with your business objectives.

Experienced with a Broad Spectrum of Small Business Networks
Progent’s expert certified engineers have provided Information Technology IT services to thousands of businesses in hundreds of diverse industries, giving Progent a solid perspective on what network solutions work and which ones don’t. Progent has provided remote network support service to companies in each state in the U.S. and offers on-site support in the majority of zip codes. Progent regularly gets customer testimonials confirming the excellence of Progent's technical staff.

Linux Support and Linux/Windows Integration
If your small business network combines Linux technology with Windows, Progent can assist you to incorporate your servers into an efficient system that permits all your platforms to coexist for easy management, seamless data exchange, fault tolerance, enhanced throughput, and integrated security. If you are creating Linux applications on a network that incorporates Microsoft Windows-based servers, desktops, and application software, Progent offers comprehensive outsourcing that frees you to focus on your area of expertise.