For small office network systems located in the state of Oregon, Progent's Microsoft authorized technical team members can provide online support and remote troubleshooting to fix your network systems issues quickly and cost effectively. Progent has developed top-notch skills, advanced software utilities, and support knowledge bases to troubleshoot and repair computer network problems without the high cost and delays associated with on-site service calls.

If your Oregon company is located beyond the larger metro areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your local network support options may be limited in technical capability, or unavailable during urgent situations. This can result in a network that is unusable or causing wasted time due to technical issues going unresolved for too long. Progentís team of seasoned network engineers average more than twelve years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical tasks for a extensive range of clients. This means you obtain not only the technical competency needed for the task, but a professional with proven methods for applying that expertise to deliver efficient network solutions.

Immediate Assistance for Urgent Problems
With Progentís emergency online network support services, your company can get immediate help for issues that are causing lost productivity. Remote help does away with the long wait and higher cost associated with on-site network support. For day-to-day IT management work, Progentís remote support consultants can complete the majority of jobs within minutes of receiving a request, instead of requiring you to wait for hours for on-premises support to arrive.

NetApp SAN Storage Solutions
Progent can provide enterprise clients remote or on-premises NetApp SAN consulting support for NetApp's entire family of SAN software and hardware products including Data ONTAP data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVault and OSSV continuous D2D backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware products. Areas of NetApp SAN solutions supported by Progent include system dsign, cloud deployment, virtualization, migrations, non-disruptive patching, storage management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to help you to take care of issues with NetApp SAN environments efficiently following leading practices.

Easy Engagement and Pricing Model
Progent has made it easy to be a client. Progent requires no complicated contracts, no minimum commitment, no retainer fees, and no minimum job fee for services delivered during regular business hours. All consulting time is fully documented and billed to the actual minutes used. By-the-minute invoicing avoids scenarios in which clients are charged big dollars for quick fixes. You are charged only for the support you get.

MySQL Database Application Programming and Database Administration Consulting
Progent's certified MySQL RDBMS consultants offer a variety of affordable support services to help companies of any size to maximize the strategic benefit of their MySQL environment. Expertise offered by Progent for MySQL systems cover DBA support, application development, and database migration help.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for emergency network assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for recurring accounts.

Cisco Unified Communications Manager and Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, previously branded CallManager, operates as the foundation of Cisco's communications and collaboration portfolio. Cisco Unified CM and Cisco Unified CM Express (CME) provide a location-independent IP-PBX solution by integrating tightly with apps like Unified Communications Manager IM and Presence Service, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR), and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's Cisco-certified Cisco Unified CM consultants can help with any aspect of Unified CM support and debugging in areas that include integrating VoIP phones and video phones, reviewing dial plans, configuring SIP trunks and CUBE internetworking, installing ISR routers with CUBE networking support, designing Cisco UCS server failover solutions for high availability, and integration with Microsoft Exchange Server.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification given only to the top tier of companies that work closely with Microsoft, have proven their IT skills, and have verified client references. Gold Certified Partners are required to maintain large staffs of IT experts who have undertaken extensive certification testing. Gold Certified Partners are provided access to special support and training programs from Microsoft and early access to beta software for training and piloting purposes.

Exchange 2016 Upgrade Support
Progent's Microsoft Exchange Server 2016 consultants can assist your business in all phases of your upgrade to Exchange Server 2016 including designing high availability (HA) architecture for an on-premises, cloud-based or hybrid deployment; licensing requirements for Exchange and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage capacity required for your virtual machines, mailbox databases and log files; setting up HLB for high-availability CAS services; designing, building and testing Exchange Servers and Windows Servers and DAG groups; integration with SharePoint Server or SharePoint Online; preparing your firewall; resolving SSL issues; performing client remediation with Office desktop or Microsoft Office 365; and configuring Outlook on the web.

Desktop and Mobile Device Centralized Administration Consulting
Progent offers Configuration Manager 2016 cloud integration, Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and deployment and Intune integration help to consolidate and streamline the administration of your desktops along with your Cloud-connected mobile devices. Progent can help you to upgrade efficiently to SCCM 2016 from an older device and application management solution or help you to enhance your current SCCM 2016 ecosystem to support your evolving business needs.

Progent's Consulting Support for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that allows small businesses to make the move from the traditional physical in-house datacenter to the contemporary hybrid computing paradigm that combines both local and cloud-based resources. Progent's certified Windows Server Essentials consultants can provide cost-effective remote consulting and troubleshooting for Microsoft Windows Server Essentials. Progent can help you to assess the possible business benefits of migrating to WS 2012 R2 and implementing a hybrid local/cloud design for your computing ecosystem. Progent offers comprehensive project management to help you plan and carry out an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud platforms and services. (Find out about Progent's Office 365 integration with on-premises Exchange deployments and Microsoft Azure integration consulting.) Progent also offers ongoing consulting help, technical support, and customized training.

Design and Configuration Consulting for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified wireless consultants can help you to migrate to Aironet wireless access points and Cisco Wi-Fi controllers that comply with the new 802.11ac Wi-Fi specification, enabling you to get three times the speed for your Wi-Fi network while increasing the signal coverage.

Microsoft Dynamics GP (Great Plains) Consulting Services
Progent can provide a Microsoft Dynamics GP support expert to assist you to maintain and enhance your MS Dynamics GP-based management information solution. Progent can also assist you to design and implement a smooth Dynamics GP migration from a legacy system so that you retain your information, improve your security, extend your financial reporting and management analytics, leverage Microsoft Office support, and reduce network impacts by planning and adhering to an intelligent upgrade strategy.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that allows you to define, automate and test a consistent runbook for restoring applications and services quickly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, updates and fixes and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, configure, test and maintain a disaster recovery system based on VMware Site Recovery Manager.

Contact a Progent Network Support Expert
To learn how you can contact a Progent network support expert for remote or on-premises support in , call 1-800-993-9400 or go to Online Computer Help.

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