For small business computer networks located within the state of Oregon, Progent's Microsoft certified engineers can provide remote phone assistance and troubleshooting to repair your computer system issues quickly and cost effectively. Progent has acquired enterprise-level expertise, software utilities, and support databases to identify and resolve IT problems while avoiding the high cost and time delays normally associated with on-site service calls.

If your Oregon company is situated outside of the larger metropolitan areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your local network systems support choices may be limited in skills, or unavailable during an emergency. This can result in a network that is unusable or causing efficiency loss due to technical issues continuing for too long. Progent’s team of expert network professionals average more than ten years of real-world IT industry experience, in the trenches of IT support, performing a broad range of technical projects for a extensive range of customers. This means you obtain not only the technical expertise needed for the job, but an expert with demonstrated methods for applying those skills to deliver efficient network solutions.

Amazon AWS Integration Consulting
Progent's Amazon Web Services (AWS) integration experts offer affordable remote consulting to help businesses of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS integration including requirements analysis, preparedness assessment, architectural design and review, testing, deployment, centralized administration, performance tuning, licensing management, disaster recovery mechanisms, and security. Progent offers advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-based or hybrid ecosystems that efficiently incorporate Amazon AWS cloud services. Progent offers occasional support or Progent can provide project management outsourcing services to help you migrate smoothly to the Amazon AWS cloud platform.

Planning and Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint support since the initial product was released more than a a dozen years, and Progent has the breadth and depth of IT knowledge to assist organizations of all sizes to plan and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business value to your information network. Progent's Microsoft-certified consulting team can assist you to evaluate the business advantages of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration solution; determine whether an on-premises, Cloud-based or hybrid deployment is best suited for your company; and pick the right version of SharePoint 2013 for your purposes. Progent offers comprehensive project management services or can help in specific tasks related to your SharePoint 2013 migration.

Progent is a Certified Microsoft Partner
Because Progent is a Certified Partner for Microsoft, each Progent engineer has access to the technology and educational resources needed to deliver the best computer support possible. Progent's outsourcing, Contact Center, Office 365 deployment expertise, and software programming services allow small business customers to take advantage of the broad array of skills associated with the IT departments of big enterprises without the high cost and hassle of maintaining a self-sufficient in-house support team.

Cisco UC500 VoIP Systems Support and Migration Consultants
Progent's Cisco-certified IP Voice experts offer Cisco UC560 consulting support to help you to manage your legacy UC500 VoIP system or design and implement an efficient upgrade to a modern IP telephony and voicemail system.

In-depth Experience with Microsoft's Popular Server Environments
Progent's team of IT consulting experts can help large businesses to architect, set up, and manage major rollouts of key Microsoft technologies by offering services like Active Directory design, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 management, SharePoint Server 2013 configuration, Skype for Business Server migration consulting and Microsoft Lync Server management, plus Microsoft SQL Server 2017 migration and development and Microsoft SQL Server 2016 configuration. Progent has worked with some of the world's biggest businesses to integrate technology based on Microsoft products and offers branch office technical assistance for enterprises with local offices in the San Francisco Bay Area or larger cities across the United States.

Planning and Support Services for Microsoft System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 family of network monitoring and management products and is intended to offer a centralized mechanism for configuring and managing virtualized fabric and services across hybrid environments that can include on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can assist businesses of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to migrate efficiently from older releases of VMM, develop workflows for building and deploying VMs and VM hosts, design high-availability scale-out clusters, integrate your datacenter infrastructure with public cloud services, configure virtual switches and load balancers, develop and debug PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities like Storage Replica and Shielded VMs. Progent's certified hypervisor experts can provide advanced Hyper-V consulting and VMware ESXi expertise.

Temporary Chief Information Officer Services
Progent can supply companies with an IT management expert who can act as a part-time CIO. This experienced technology officer can offer long-term direction to assist you to integrate appropriate IT products to improve business processes so they align better with your business goals. Your business can develop and implement a well thought out IT strategy without incurring the cost of a full-time Chief Information Officer. Important tasks Progent's temporary Chief Information Officer can carry out include growth strategies, rationalizing technology budgets, creating models for TCO, reengineering business processes, reviewing contracts with vendors, establishing security standards, monitoring service level agreements, streamlining network management, software revision control, IT asset documentation management, and disaster recovery planning.

CISA-certified Cybersecurity Audit Consultants
The CISA credential is a prestigious qualification that represents expertise in IS security auditing. Certified by the American National Standards Institute, the CISA credential requires that candidates pass an extensive test given by the ISACA professional association. Progent can provide the expertise of a CISA-qualified Cybersecurity audit professional trained to assist companies in the fields of IS audit process, information technology governance, systems and architecture ROI, information technology service delivery, safeguarding of data assets, and business continuity preparedness.

Deployment Consulting for Microsoft Lync 2013
Microsoft Lync 2013, rebranded Skype for Business, allows organizations of all sizes to create a manageable and secure communications environment that supports the modern BYOD computing style with instant messaging, presence, web meetings with application sharing and whiteboard, and both IP-based and PSTN calling across a wide range of stationary PCs and handheld devices. Progent's Microsoft-certified Lync Server 2013 consultants can help your company to assess the business benefits of Lync 2013, design an on-premises, cloud-based (with Lync Online) or hybrid model suitable for your present and long-term plans, implement Lync 2013 so as to speed up your return on investment, and provide custom online and onsite training to your IT staff and users. Progent offers in-depth expertise in critical pieces of a Lync Server 2013 deployment that include Windows Server, SQL Server Express and Exchange Server, and Progent can help you to integrate Lync Server 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients, Word and PowerPoint. Progent's Microsoft Skype for Business consultants can also help you to design and implement out a smooth migration to Skype for Business.

Linux Support Services and Windows/Linux Integration
If your organization's IT environment mixes Linux technology with Microsoft Windows, Progent can assist you to incorporate your servers into an efficient system that permits all your operating systems to coexist peacefully for simpler administration, seamless dataflow, fault tolerance, high performance, and integrated security. If you are writing or testing Linux based-software within an environment that includes Microsoft Windows-based servers, desktops, and application software, Progent offers full-service outsourcing that frees you to concentrate on your area of expertise.

Web Site Development
If you need to spruce up your corporate web, create internal Webs for functions such as HR or employee training, establish a powerful Web presence for a new business, or create enterprise-class, data-driven web applications, Progent can provide skilled and seasoned web designers and developers. Progent's experts can also help your company to support your web environment by designing and maintaining a protected, robust server and communications environment that includes remote and wireless connectivity. Services available through Progent's Experts Team include web Site design, web project management, .ASP and .NET programming, graphics design, and 1-on-1 classes for leading web site development tools. For database-intensive web applications, Progent offers the help of certified Microsoft SQL Server developers, Oracle developers and database administrators, and MySQL consultants.

VMware NSX Network Virtualization
VMware's NSX virtual network platform allows you to create entire networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation independent of the hardware used by the basic IP network. VMware Site Recovery Manager (SRM) supports automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also permits non-intrusive testing for site recovery, upgrades and fixes and can generate reports to confirm complete service restoration, validate Service Level Agreements and prove compliance. When used with VMware's NSX network virtualization platform, VMware SRM can quickly recover the entire virtualized network topology at the recovery datacenter. Progent can provide the skills of a VCDX certified VMware NSX consulting expert and VMware SRM integration specialist to help you to design, deploy, test and manage a DR solution powered by VMware Site Recovery Manager and VMware NSX.

Microsoft Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 consulting experts can help you to assess the advantages of Windows Server 2012 R2 for your company, create pilot systems and migration strategies, tune your network infrastructure for on-premises, multi-site, cloud-based, and partial-cloud environments, educate your IT support, team, create a corporate-wide security plan, streamline network management, help with creating applications, and generate and test a DR/BC plan. If you are thinking about upgrading from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud solutions experts can help you to evaluate the value of Windows Server 2016 for your environment and design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud-centric, or hybrid architecture.

Cisco WiFi Controller Integration and Support Consultants
Progent's certified Cisco Wi-Fi controller experts can help you to configure Cisco wireless LAN controllers to manage and monitor wireless networks of any size. Progent can help you to maintain and debug your existing Cisco Wi-Fi environment or carry out an efficient migration to Cisco's modern Wi-Fi controller technology. Progent offers support for hardware-based and software-only Wi-Fi controllers and can help you to determine which type is appropriare for your wireless environment. For Wave 2 wireless controller appliances from Cisco, Progent can provide Cisco 3504 wireless controller support, Cisco 5520 wireless controller support, and Cisco 8540 wireless controller consulting.

Response Time of Progent's TRC for Online Technical Support
Progent's Technical Response Center (TRC) is dedicated to providing the best quality of online network support offered anywhere for urgent as well as standard issues. For emergency problems that impact many users, key individuals, or a mission-critical program, the TRC can respond within an hour. For non-critical problems, the TRC is committed to respond in two hours or less. In all cases, your ticket will be generated promptly and correctly, You will be sent an acknowledgement from the ticketing system, and the TRC will check with you regarding each corrected issue to confirm you are satisfied with the outcome and willing to close the trouble ticket. Learn more concerning Progent's Technical Response Center Customer Commitment.

Get in Touch with a Progent Computer Consultant
To find out how to access a Progent network consultant for online or on-premises help in , call 1-800-993-9400 or visit Remote Network Support.

© 2002- 2019 Progent Corporation. All rights reserved.