If your company computer network is in Oregon you can now get fast online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified support specialist to assist with emergency problems affecting your network. Progent maintains one of the most extensive groups of UNIX and CCIE-certified consultants available online of any nationwide support firm in the United States. Rates are affordable, charges are per minute, sign-up is immediate, and support is unbeatable.

In case your Oregon small business is located outside of major metropolitan areas including Portland, Salem, Eugene, Gresham, or Beaverton, contact with UNIX or Cisco CCIE experts may be limited when there's a network crash. This could mean a drop in income for your business, angry customers, unproductive employees, and defocused executives. By calling Progent's remote support, you have access to a certified engineer ready to provide help whenever you have to have it to keep your system on line.

Because Progent bills for remote support per minute, your business owes exclusively for support received. Progent imposes no initialization surcharge. Some online service firms apply large minimum payments or bill for each fifteen minutes or more. Progent's small granularity and simple billing mechanism avoid unexpectedly large invoices for quick repairs.

If your Oregon company needs technical help for UNIX, Linux, Solaris, Mac OS X or Cisco technology, go to Progent's remote help, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Technical Support Program Special?
Progent's experienced team of online consulting engineers possesses a broad range of in-depth computer knowledge. This enables Progent's remote service experts to deal successfully with the most challenging network trouble more quickly than is feasible with typical independent service firms or with the internal support resources commonly found in smaller companies. Progent has developed the tools and experience to fix problems efficiently in many different computer configurations that feature mixtures of UNIX, Linux, Solaris, Mac OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CCIE service specialists have qualified for major credentials including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support engineers also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional (CCVP), and Design Associate.

In order to assist businesses who maintain environments featuring a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote support group can provide the assistance of consultants have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent offers remote contact with professionals who have qualified for the industry's top security credentials including Certified Information Security Manager Engineers, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge combined with Progent's cooperative approach to repairing technical problems streamlines trouble ticket escalation, if needed, to specialists with relevant competence to resolve particularly intractable support calls. This accelerates resolutions of serious problems, avoids network downtime, and reduces maintenance invoices.

For businesses in the state of Oregon, Progent allows fast remote contact with UNIX, Linux, Sun Solaris, Apple Mac specialist for emergency assistance to repair network issues that are affecting your business and are outside the scope of your in-house network support group. Progent's UNIX, Linux, Sun Solaris, Mac, and Cisco CCIE-qualified network experts can connect to your network by means of the latest remote troubleshooting utilities that allow them to perform fast and affordable diagnosis and remediation of critical computer problems.

Services Progent's Remote Consulting Experts Can Offer Your Oregon Company
Progent's online professionals can offer expert help for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft products and technologies such as:

Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Solaris, and Mac OS X phone-based computer service team can help Oregon companies to maintain an extensive assortment of computer products and technologies that include system infrastructure, messaging support, security expertise for computer systems and company operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac OS X platforms, virtual server options for processor consolidation and centralized management, and moving from legacy systems to current solutions based on updated versions of UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's support professionals can provide remote troubleshooting for computers based on major versions of the UNIX operating system such as: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or familiar Linux packages including RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the computer support industry for offering fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who are awarded this rare certification by completing strenuous testing administered by Cisco. Usually Cisco CCIEs are hired by large corporations or national ISPs, and consequently their help is not readily accessible to smaller companies.

Progent is one of the few IT technology consulting organizations that ensures that Cisco CCIEs stay available to assist small and medium sized businesses. Also, Progent facilitates fast communication with a Cisco CCIE via phone so you can get timely help for complex system problems that are hurting your business but are beyond the comfort zone of your usual system support personnel. Progent's CCIE consultants can connect to your environment using secure remote support tools in order to provide rapid and affordable analysis and repair of critical network anomalies. To see more about Progent's services for Cisco network appliances, refer to Cisco Technology Professional Expertise.

Microsoft Gold Partner for Phone-based Consulting for MS Windows
Progent's Microsoft-qualified online service engineers can deliver computer system repair and IT assistance for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your company the assistance of consulting engineers who can help you with a broad range of technology expertise including Windows Server 2012 R2 planning and deployment, Windows Server 2008 R2 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange 2010 maintenance, SharePoint Server 2013 development, Lync Server integration and Office Communications Server 2007 troubleshooting, Forefront TMG 2010 administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring, Project Server planning, SBS Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Consultants
Progent provides you contact with qualified CISM, CISA and CISSP security engineers who can deliver a variety of security services that can improve the protection of your UNIX/Linux, Solaris, or Apple Mac OS X environment against internal or external threats or assist your business to revive quickly from an assault. Security solutions offered by Progent include: extensive security audits utilizing technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; rapid recuperation from virus and worm attacks; configuring firewalls; designing safe techniques for remote and mobile access; securing your email infrastructure against spam and DHA attacks; and setting up continual automated monitoring. To find out more information about Progent's security expertise for small and midsize companies, visit Progent's Consulting Services for Network Security.

Business Applications Support: Webinar Training, Customization, Troubleshooting
Progent's Apple Mac technology consultants can support the creative facets of Macintosh environments by providing consulting services and training in imaging, audio, and video. Progent's support professionals can provide help in a range of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group can supply in-depth consulting support and education in specific application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom programming, and training for popular Microsoft business applications including Microsoft CRM, Microsoft Office Project, Word, and Microsoft Excel. To find out additional information concerning Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

Call Center Support and Outsourcing Options
Progent provides several programs for Help Desk Call Center services that include UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Operations Consulting and Staffing Services.

Progent is a Microsoft Gold Partner as well as an authorized Cisco Partner and Progent's Help Desk Call Center team of seasoned UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft experts are ready to provide your customers fast contact with a reliable technical support resource with extensive experience in telephone-based support and online repair service for small and medium-size business networks. Progent's concentration is on earning the Help Desk a positive recognition as a significant driver of company productivity, and Progent's charter is to fix rather than simply report problems. To learn additional information on Progent's Call Center support and outsourcing services, visit Progent's Call Center Services.

Progent's Remote Support Tools
Progent's powerful customer support database system includes thorough histories for all service delivered to Progent's customers. Every authorized Progent team engineer has the benefit of the history of services delivered to every client by any staff member. This database of problems and resolutions is structured as a readily retrievable internal database that permits Progent's online support experts to share their experiences with the whole team to ensure that the efficiency of Progent's support services improves daily. Progent's certifications with key vendors such as Cisco and Microsoft make available other extensive technical support knowledge bases as well as to manufacturers' in-house technical personnel that enable Progent's remote service experts to come up with the best resolutions quickly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
To see how you can contact a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for urgent online consulting help in Oregon, phone 1-800-993-9400 or visit Urgent Remote Computer Help.















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