If your business IT network is in the state of Oregon you now have quick remote contact with a UNIX or Cisco CCIE engineer to assist with urgent problems that threaten your IT network. Progent retains among the largest teams of UNIX and Cisco CCIE consultants available remotely of any independent service organization in the U.S. The cost is competitive, charges are per minute, engagement is quick, and support is world class.

If your Oregon network is based outside of more populated metropolitan neighborhoods such as Portland, Salem, Eugene, Gresham, or Beaverton, help from UNIX or Cisco CCIE experts could be problematic when you have an urgent situation. This can result in lost income for your business, angry customers, idle employees, and defocused executives. By contacting Progent's remote support, you have access to a qualified professional who can offer expertise whenever you need it to keep your system running.

Since Progent bills for online service on a per-minute basis, your business is invoiced exclusively for technical help delivered. Progent requires no startup charge. Many remote service firms apply substantial minimum fees or bill for every fifteen minutes or longer. Progent's by-the-minute granularity and straightforward pricing model save you from unexpectedly large tabs for fast solutions.

If your Oregon company needs remote assistance for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote support, call 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Technical Support Program Special?
Progent's seasoned team of remote support engineers possesses a wide range of in-depth computer skills. This allows Progent's online technical support specialists to deal successfully with the most challenging technical problems more quickly than is feasible with ordinary independent service firms or with the internal support staff commonly found in small or mid-size businesses. Progent has developed the technology and skills to repair technical issues economically in many different network environments that feature mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE consultants have earned professional credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of key Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional, and Design Professional.

To help businesses that operate networks based on a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team can provide the expertise of consultants have earned prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent offers phone-based support from engineers who have earned recognized security credentials such as Certified Information Security Manager consultants, CISSP experts, and ISSAP consultants. The range of Progent's expertise combined with Progent's cooperative approach to fixing technical problems allows service escalation, if appropriate, to experts with relevant background to deal with particularly intractable jobs. This accelerates resolutions of emergency problems, prevents network downtime, and minimizes maintenance bills.

For businesses in the state of Oregon, Progent allows immediate online access to a UNIX, Linux, Solaris, Apple macOS or OS X engineer for urgent assistance to fix technical problems that are threatening productivity and are not within the comfort zone of your in-house network maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-qualified support professionals can interface with your computer environment via advanced remote troubleshooting utilities that allow them to perform fast and economical analysis and remediation of serious network issues.

Services Progent's Phone-based Consulting Experts Can Offer Your Oregon Company
Progent's network engineers are qualified to offer advanced help for a comprehensive set of UNIX/Linux, Apple OS X, Cisco, and Windows solutions including:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based computer support staff can assist Oregon companies with a comprehensive array of computer products and technologies such as system architecture, messaging support, security consulting for computer systems and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware options for processor consolidation and centralized administration, and migration from outdated systems to modern solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's support experts can provide remote troubleshooting for systems powered by popular versions of the UNIX operating system including: Apple macOS and OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or common Linux packages including RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent leads the computer support industry for providing fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking engineers who qualify for this prestigious credential by passing thorough examinations given by Cisco. Usually CCIEs work for large enterprises or national Internet service providers (ISPs), and as a result their skills are not conveniently accessible to the general public.

Progent is among the few IT support providers that ensures that Cisco CCIEs are accessible to support small and medium sized companies. In addition, Progent facilitates fast contact with a Cisco CCIE by telephone so that you can benefit from immediate support for critical network problems that are hurting your productivity but are beyond the experience of your ordinary network support personnel. Progent's CCIE support experts can tie into your network via the latest remote troubleshooting tools in order to execute fast and affordable analysis and remediation of serious system trouble.

Cisco certified engineers from Progent can help your company to architect, setup, and manage an integrated network infrastructure that can simplify business processes, lower costs, and accelerate the path to positive ROI. By combining Cisco broadband routers expertise with Catalyst switches consulting services and Cisco wireless technology integration help, Progent can greatly improve the strategic value of your integrated network in Oregon. For more information on Progent's expertise in Cisco network appliances, see Cisco Technology Consulting Support.

Microsoft Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-certified remote service experts can provide network troubleshooting and consulting assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your business the expertise of support professionals who can assist you with a wide variety of platform practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, Microsoft Exchange 2016 Server migration, Exchange Server 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server design, Microsoft Lync implementation and Microsoft Communications Server upgrade, Forefront TMG management and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified System Security Engineers
Progent provides you contact with certified CISM, CISSP and ISSAP security consultants who can deliver a range of security solutions to improve the resistance of your UNIX, Linux, Sun Solaris, or Apple macOS and OS X network against internal or external threats or help you to revive quickly from a breach. Security services provided Progent include: comprehensive security audits using tools such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Netcat; rapid recuperation from malicious assaults; integrating firewalls; establishing safe architectures for remote and mobile access; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and setting up continual proactive monitoring. To find out more information on Progent's security expertise for small and midsize businesses, refer to Progent's Professional Services for System Security.

Business Applications Support: Online Classes, Custom Development, Integration
Progent's Mac technology experts can support the creative aspect of Macintosh computing by offering help services and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a range of Mac programs such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group can supply professional consulting support and training in specific application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and training for popular Microsoft applications such as CRM, Office Project, Microsoft Office Word, and Office Excel. To read more information on Progent's expertise, programming, and education services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

Help Desk Call Center Support and Outsourcing Alternatives
Progent provides a variety of programs for Help Desk Call Center assistance including UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Help Desk Services, and Call Center Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who need the immediate availability of a professional Help Desk but who have relatively small budgets and IT management resources. Progent’s Virtual Help Desk is a transparent extension of your current Call Center team. Progent can act as a main Call Center for your business, represent an escalation resource for the most challenging network issues, or be available in those situations when your other resources are swamped. Progent's Call Center Consulting Services can assist you in establishing an efficient new Help Desk or enhancing your current one, selecting or programming Help Desk Call Center software products to meet the particular needs of your company, or adding supplemental personnel to operate online in conjunction with your in-house Help Desk resources to deal with demanding scenarios such as software migrations. To learn additional information on Progent's Help Desk Call Center outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Online Service Tools
Progent's advanced customer support reporting system stores thorough records for all service delivered to Progent's customers. Every authorized Progent staff consultant has the benefit of the specifics of support delivered to every customer by any team engineer. This database of issues and resolutions is organized as a readily searchable internal knowledge base that allows Progent's remote technical professionals to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support grows daily. Progent's certifications with key vendors including Cisco and Microsoft permit access to additional vast support knowledge bases as well as to vendors' in-house support personnel that enable Progent's online consulting experts to arrive at the best resolutions promptly.

Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent online engineering support in Oregon, phone 1-800-993-9400 or go to Urgent Remote Network Support.

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