If your business computer network is in Oregon you can now get quick phone-based contact with a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to fix emergency issues involving your computer network. Progent offers the services of among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals accessible by phone of any nationwide support firm in the United States. The cost is competitive, charges are by the minute, engagement is immediate, and service is unbeatable.

If your Oregon company is situated some distance from major urban neighborhoods including Portland, Salem, Eugene, Gresham, or Beaverton, access to UNIX or Cisco CCIE experts is often limited when you have a crisis. This can cause lost revenue for your business, angry customers, unproductive workers, and distracted management. By utilizing Progent's online services, you can get in touch with a certified engineer ready to offer assistance whenever you have to have it to keep your system operating.

Since Progent bills for telephone-based service on a per-minute basis, your business owes just for services received. Progent imposes no startup fee. Some remote support companies demand substantial minimum payments or bill for every fifteen minutes or longer. Progent's one-minute granularity and simple billing policy eliminate big invoices for quick solutions.

If your Oregon company requires technical support for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or see Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's experienced team of online consulting professionals has a wide array of world-class information technology knowledge. This allows Progent's online technical support experts to deal successfully with the most complex network trouble faster than is possible with typical independent service organizations or with the in-house support resources usually available to small or mid-size companies. Progent has developed the technology and skills to repair problems efficiently in many different network environments that feature mixtures of UNIX, Linux, Sun Solaris, Apple Mac OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Mac OS X, and CCIE service specialists have earned major certifications including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online service experts also have a variety of high-level Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, Security Professional, Voice Professional, and Design Associate.

In order to assist businesses who run environments based on a combination of UNIX/Linux and Microsoft Windows technology, Progent's online service group can provide the help of support specialists who hold important Microsoft credentials including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers remote contact with professionals who hold a variety of security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The range of Progent's expertise combined with Progent's team-oriented approach to fixing network problems allows service escalation, when called for, to experts with relevant competence to resolve unusually tough support calls. This accelerates resolutions of emergency problems, avoids network downtime, and reduces maintenance bills.

For businesses throughout Oregon, Progent enables immediate online access to UNIX, Linux, Solaris, Apple Mac engineer for critical support to fix technical problems that are hurting business productivity but are not within the comfort zone of your local network support resources. Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CCIE-qualified engineers can connect to your system via state-of-the-art remote troubleshooting tools that allow them to provide rapid and affordable diagnosis and resolution of critical IT issues.

Services Progent's Phone-based Consulting Specialists Can Offer Your Oregon Company
Progent's network engineers are qualified to deliver expert support for a comprehensive array of UNIX, Apple, Cisco, and Windows solutions such as:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X online network service team can assist Oregon companies to maintain a comprehensive assortment of computer products and technologies such as network infrastructure, email support, security consulting for computer systems and company processes, Windows coexistence with UNIX/Linux, Solaris, or Mac OS X systems, virtual server options for server consolidation and streamlined management, and migration from out-of-date systems to modern solutions powered by newer versions of UNIX/Linux, Sun Solaris, Mac OS X, or Windows.

Progent's support experts offer remote technical help for systems based on leading versions of the UNIX OS including: Apple Mac OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or common Linux products such as RedHat, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Solutions
Progent leads the computer support arena for offering fast and economical communication with Cisco CCIEs. Cisco-certified CCIEs are sought-after network consultants who qualify for this advanced credential by passing thorough testing given by Cisco. Usually CCIEs are employed by large corporations or nationwide Internet service providers, and as a result their expertise is not conveniently accessible to small and medium-size businesses.

CCIE certified engineers from Progent can help your business to plan, setup, and maintain a converged network infrastructure that can simplify business processes, reduce expenses, and speed time to positive ROI. By providing Cisco integrated services routers experience with Catalyst switches consulting services and Cisco Aironet wireless technology configuration assistance, Progent can greatly increase the business value of your integrated network in Oregon. To learn more information about Progent's support for Cisco infrastructure, refer to Cisco Network Consulting Expertise.

Gold Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-qualified online support professionals can provide network repair and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can offer your company the assistance of consulting engineers who can assist your company with a broad range of technology practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 planning and deployment, Exchange Server 2013 integration, Exchange 2010 monitoring and support, SharePoint 2013 application development, Lync integration and Office Communications Server 2007 troubleshooting, Forefront TMG 2010 administration and ISA Server maintenance, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server training, SBS Server consulting, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Professionals
Progent provides you access to expert CISA, CISM, and ISSAP security engineers who offer a variety of system protection services to bolster the resistance of your UNIX/Linux, Sun Solaris, or Mac OS X environment against internal or external threats or assist you to recover quickly from a breach. Security solutions available from Progent include: comprehensive security evaluation utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and products from Metasploit and Nikto; efficient recovery from malicious attacks; configuring firewalls; designing safe techniques for remote and mobile access; protecting your email infrastructure from spam and DHA attacks; and offering 24x7 proactive monitoring. To learn more information about Progent's security support for small and midsize businesses, visit Progent's Professional Services for System Security.

Applications Services: Training, Customization, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by offering help services and training in graphics, sound, and video. Progent's support professionals can provide expertise in a range of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team offers professional consulting support and training in specific application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for Microsoft business applications such as Microsoft CRM, Office Project, Word, and Excel. For additional information about Progent's expertise, customization, and training services for UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Applications Experts Services.

Call Center Service and Outsourcing Alternatives
Progent provides a selection of support programs for Help Desk assistance : UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who need the timely availability of an effective Help Desk but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Call Center resources. Progent can act as a main Call Center for your organization, serve as an escalation alternative for tough technical issues, or be ready in overflow instances when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Help Desk Call Center or improving your current one, evaluating or programming Help Desk Call Center application software to meet the special needs of your business, or adding supplemental staff to work online in conjunction with your internal Help Desk Call Center resources to deal with demanding scenarios like system upgrades.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk team of experienced UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals are ready to offer your clients fast communication with a reliable technical support resource with extensive background in phone help and remote access troubleshooting for small and medium-size business networks. Progent's focus is on giving the Help Desk a respected recognition as a significant driver of company performance, and Progent's target is to resolve and not merely report problems. To find out more information concerning Progent's Help Desk Call Center outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Remote Service Tools
Progent's highly evolved customer support database system stores comprehensive records of all support delivered to Progent's clients. Every active Progent team engineer has access to the specifics of services rendered to each customer by any staff member. This history of problems and resolutions is structured as an easily retrievable proprietary knowledge base that permits Progent's remote support professionals to communicate their experiences with the whole team to ensure that the value of Progent's support services improves over time. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other vast technical support databases and to manufacturers' internal support staff that allow Progent's remote service specialists to arrive at the best solutions promptly.

Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To find out how to get in touch with a UNIX/Linux engineer or a Certified CCIE for emergency online engineering support in Oregon, call 1-800-993-9400 or visit Expert Remote Computer Support.

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