For office networks located in the state of Oregon, Progent's Microsoft and Cisco authorized consultants can provide phone support and troubleshooting to fix your computer network problems fast and cost effectively. Progent has acquired top-notch skills, advanced software tools, and support knowledge bases to diagnose and fix computer network problems while avoiding the cost and time delays associated with onsite technical service calls.

If your Oregon business is located beyond the larger urban areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your nearby computer network support options may be limited in technical expertise, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing efficiency loss due to technical issues persisting for too long. Progentís team of expert network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a diverse range of customers. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to provide affordable network solutions.

Broad and In-depth Knowledge of Business Information Networks
Progentís team of more than 80 networking experts means customers benefit from the leverage of over a thousand years of combined background and shared knowledge to fix the most vexing network problems. Progentís certified network engineers possess the knowledge and experience to come up with fixes fast and implement them cost effectively.

Progent's Consulting Support for SQL Server 2016
Microsoft SQL Server 2016 offers major enhancements in performance, scale, data security, uptime, BOYD integration, and integrated business intelligence. New features include PolyBase for handling structured and unstructured files in one appliance for big data applications, Jason support, Always Encrypted mode, Mobile Report Publisher, and centralized control over on-premises and cloud-based resources. Progent's Microsoft certified SQL Server 2016 consultants offer remote and onsite expertise to help organizations of all sizes to design, implement, administer or debug any edition of SQL Server 2016. Progent can also help you to interface SQL Server 2016 with all core Microsoft products such as Windows Server, Exchange, SharePoint Server, Dynamics ERP, Lync or Skype for Business, and SCOM.

Exchange Server 2016 Migration Support Services
Progent's Microsoft Exchange 2016 Server consultants can assist your business in all phases of your migration to Microsoft Exchange 2016 including designing high availability infrastructure for an on-premises, Microsoft cloud connected or hybrid environment; server and CAL licensing compliance for Exchange 2016 and Windows Server 2012 R2 or later; migrating mailboxes; Windows Hyper-V design; determining storage capacity required for your virtual machines, mailbox databases and logs; configuring hardware load balancing (HLB) for high-availability CAS services; planning, configuring and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating your firewall; creating SSL certs; performing client integration with Office 2010 or greater or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Wireless Site Survey
Progentís Wireless Site Survey helps you to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless network customized for your facilities, offering you a wireless solution that has the reception, performance, load-handling capability, Quality of Service, security, and hand-off ability your business requires. Progent's Wireless Site Survey services are offered either as an economical online service or as a more detailed on-premises service. Progentís on-premises wireless survey includes onsite inspection, spectrum and security audits of your current wireless network, analysis of your site's floor plans, measuring for radio frequency interference, RF propagation modeling, identification of optimum locations for customer-specified Wireless Access Points (WAPs) including Aironet indoor and outdoor APs, Meraki access points and Apple AirPort equipment, and a detailed report defining a new wireless network.

PC Desktop Consulting and Support Services
Progent's desktop support engineers can assist you to install desktop computers, notebooks, or handheld communicators as needed or assist you to plan and implement a company-wide migration to a current version of an OS or a new release of a key end-user program. Progent's certified desktop consultants can configure programs from Microsoft's Office suite of end-user software or Microsoft Dynamics accounting and customer relationship programs on your workstations so they interact productively with other Microsoft programs, products from third-party publishers, SQL databases, and key solutions network-wide. As an example, Progent can set up Microsoft Outlook on a workstation or laptop to match both the work pattern of your employee and the security policies of your company. Progent can in addition offer on-line and in-person technical services for desktops.

Consulting and Support Expertise for SCVMM 2012
Progent's SCVMM 2012 consulting experts can assist organizations of all sizes to follow leading practices to configure SCVMM 2012 hosts, networking, storage, and library resources; design, deploy, and administer private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can help your company to move from an older release of SCVMM or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM ecosystem so you get maximum business value. Progent also offers SCVMM 2016 migration expertise to help your organization to design and implement a smooth migration from SCVMM 2012 to SCVMM 2016 in order to benefit from new assurance capabilities, more affordable VMM storage fabric, and other enhancements.

Virtualization Support
Virtualization technologies allow IT organizations to optimize utilization, simplify network administration, and improve workload continuity and security. operate multiple virtual servers on a single actual computer. Typical applications for virtualization are hardware efficiency, low-cost platforms for applications that only run on outdated OS software, and affordable segregation of application development or pilot environments from on-line ones. Progent's virtualization technology consultants can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization consulting, Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX network virtualization architecture and management, and Citrix XenServer support. Progent can deploy virtual machines to optimize speed, dependability and ease of administration while simultaneously lowering costs; suggest and test disaster recovery plans that reduce downtown in the event of a catastrophe; and deliver ongoing support, repair, and engineering services as virtualization technology advances.

Microsoft Exchange Server 2013 Upgrade Support
Progent offers expert Exchange 2013 migration consulting services including cost/benefit analysis, end-to-end project management, site analysis, specification of all new software and equipment required, preparing your Active Directory (AD) forest and its domains to work with your Exchange Server 2013 solution, configuring Database Availability Groups that provide maximum availability to your mailbox servers, system testing at a client's location or at Progent's testing facility, setting up transitional coexistence between Exchange 2013 and older versions of Exchange, deployment of the production system, decommissioning the old servers, and webinar training for customer's IT group and users.

Automated Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides an assortment of network maintenance packages based on System Center Operations Manager technology. Progent's remote, round-the-clock server monitoring makes your server management proactive rather than reactive. By anticipating potential issues before they result in system disruptions, Progent's automated server monitoring can keep your information network free of untimely and expensive service interruptions.

Planning and Migration Support services for Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from any earlier version of Microsoft Windows. Online and onsite evaluation and upgrade support for Windows 10 available from Progent include ROI estimates, project management, application and driver compatibility testing, test lab systems, Hyper-V virtualization architecture, Cloud and hybrid integration, mobile management and synchronization, telecommuter connectivity, data and identity security, streamlined deployment and administration, network infrastructure optimization, wired/wireless convergence, disaster recovery planning, webinar training for IT support personnel and end users, and ongoing technical help.

Complete Reporting of Services Provided
Progent provides full and meaningful documentation of all support work to make sure customers donít ever feel like a hostage to their support organization. Progent sends email documentation of services immediately after finishing each service interaction, and also encloses a hard copy along with monthly billings. Comprehensive IT support documentation makes it less disruptive for clients to move to a new support organization or take on increased service duties in house. Complete support reporting also give IT managers the information required to determine the value of support services and produce better informed IT expense projections.

Talk to a Progent Network Consultant
To see how to contact a Progent computer consultant for remote or on-premises help in , phone 1-800-993-9400 or go to Online Computer Help.

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