Oregon Computer Consulting Experts

If your Oregon company is situated beyond the larger urban areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your local computer support options may be limited in skills, or unavailable during urgent situations. This results in a network environment that is unusable or causing productivity loss due to technical problems continuing for too long. Progent’s group of network consultants average more than 12 years of real-world computer industry experience, in the trenches of IT support, performing a extensive range of technical projects for a extensive range of customers. This means you obtain not just the technical competency needed for the job, but a professional with proven methods for applying that expertise to provide cost effective network solutions.

Virtual Training Classes for Popular Desktop Applications
Progent offers live virtual training for a range of client programs and operating systems including Excel, Word, Publisher, Visio, Acrobat, Adobe Photoshop CS, Crystal Reports, and Microsoft Windows Vista and Windows 7. Virtual learning provides all the advantages of conventional classroom seminars, such as immediate communication between students and trainers, but eliminates the expenses of travel and the hassle of trying to synchronize the availability of multiple workers.

Easy Sign-on and Billing Model
Progent has made it simple to become a customer. Progent requests no complicated contracts, no minimum commitments, no retainer fees, and no minimum job fee. All support time is documented in detail and invoiced to the actual minutes used. By-the-minute invoicing avoids scenarios in which clients are charged big bucks for fast fixes. You are charged exclusively for the support you receive.

Full Array of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security consultants can assist you to perform complete security evaluations, recover rapidly from virus and worm attacks, set up firewalls, set up safe techniques for off-site and mobile access, install advanced software for defense against viruses, spam, and directory harvest attacks, and create a corporate-wide security strategy built around 24x7 automated monitoring.

In-depth Experience in Microsoft's Popular Server Technology
Progent provides broad experience with Microsoft’s leading server systems. Progent offers Windows Server 2008 help, Microsoft Windows Server 2003 design services, Windows 2000 Server support, Exchange 2007 Server assistance, Microsoft Exchange 2003 Server consulting services, and SQL Server 2008 design services.

Remote Computer Network Administration and Troubleshooting
Online support utilities and techniques have evolved to the point that there is rarely a need for hands-on access to equipment to deliver efficient support service. Remote network administration and support services available from Progent include operating system configuration or upgrades, network diagnostics, data recovery, plus mass storage and network appliance configuration. For situations that call for on-site technical support, Progent can send a support professional to any state and most zip codes in the United States within one business day.

Sophisticated Online Support Utilities
Sophisticated remote support tool and seasoned technicians and engineers combine to allow Progent to solve the majority of network problems quickly and economically. Progent is a leader in online troubleshooting and network monitoring, and as a Microsoft Gold Certified Partner Progent's engineers have the benefit of a broad range of Microsoft support utilities, technical information, and on-going education.

Virtual Hosting Services
Progent's Virtual Hosting support offers advanced virtual server platforms, a state-of-the-art data center, plus the technical experience of Progent's Microsoft Gold qualified consulting team to provide small businesses a comprehensive IT outsourcing solution that improves system reliability and security, eliminates management overhead, and lowers expenses. With Progent's Virtual Data Center Hosting model, the customer owns the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved instantly to a new physical host without time-consuming and risky reinstallation. With Virtual Data Center Hosting, your network is not held captive to a specific hosting provider.

Collaborative Approach to Support and Problem Escalation
Information technologies have grown ever more complex. In addition, most small office computer networks include software and hardware from dozens of different vendors. This makes computer integration and maintenance increasingly difficult. It is impossible for even the most capable individual to have deep knowledge in all areas of computer technology, or extensive practical experience in the enormous range of brands, models, and revisions that small companies include in their IT networks. Progent utilizes a collaborative approach to computer support and relies on subject matter specialists to bring high-level skills when necessary to fix complex problems effectively, at the least expense to you.

Virus Protection via Managed Services
Progent has partnered with Postini to offer a cost effective, comprehensive solution to keep your corporate email free of spam and malware. E-Mail Guard is a managed service built around Postini’s Perimeter Manager that takes care of the protection and management of company email by providing continually upgraded spam and virus filtering, email content filtering, and defense against email-borne directory harvest and DoS attacks. E-Mail Guard also includes monitoring, analysis, and content administration utilities as well as outbound filtering to assist you to troubleshoot your email environment and define and enforce company email policy.

One-stop Shopping for Comprehensive Network Support Services
Progent can act as a one-stop source for the majority of network support needs for small organizations. While focused on supporting environments from Microsoft and Cisco, Progent engineers regularly deploy, integrate, and maintain solutions from leading hardware and software vendors such as Check Point Software, WatchGuard, Juniper, and SonicWALL. Progent also offers Apple Mac expertise and Linux technical help.

Sun Solaris Support Services
Progent offers your company access to certified Sun Solaris engineers, support professionals certified by Microsoft and Cisco, and security specialists with CISSP and GIAC certification. Progent’s can provide consulting services to support Sun Solaris co-existence with Microsoft and Linux-based environments and can also assist you to plan migrations between Windows and Sun Solaris-based systems.

Network Security Evaluation and Testing
Progent's security inventory service bundles are economical service bundles that feature automated network vulnerability scans run external to and from within your firewall to evaluate the risk to security threats. Both security inventory services are implemented by a consultant who has earned top security credentials who generates a report that summarizes and analyzes the information collected by the security scan and proposes practical remediation where call for.

Voice over IP Design and Consulting
Progent can provide a Cisco Certified CCIE or a Cisco Certified Network Professional (CCNP) to assist your company to implement Cisco CallManager products. Progent can examine your existing network and Internet connectivity environment to assess whether your network is ready to host VoIP, help you select and configure Cisco hardware and software appropriate for your current situation and that can handle future expansion, and configure your Cisco-powered VoIP system with technology from other suppliers.