For office networks located within the state of Oregon, Progent's Microsoft and Cisco authorized consultants can deliver phone help and troubleshooting to solve your network systems issues quickly and affordably. Progent has acquired enterprise-level expertise, software utilities, and support databases to troubleshoot and fix computer network problems without the high cost and delays normally associated with on-site service visits.

If your Oregon company is situated beyond the larger metropolitan areas such as Portland, Salem, Eugene, Gresham, or Beaverton, your local network support choices may be limited in technical expertise, or unavailable during urgent situations. This can result in a computer network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís staff of seasoned network professionals average more than 12 years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical projects for a broad range of clients. This means you obtain not just the technical expertise needed for the task, but a consultant with demonstrated methods for applying those skills to provide affordable network solutions.

Remote Support for Microsoft Windows and Cisco-based Network Environments
Progentís Technical Response Center offers world-class online technical support for Windows and Cisco-based networks anywhere in the United States. Progent's certified engineers have the expertise to assist you to troubleshoot and solve complex network problems rapidly and cost effectively. The breadth of information technology expertise offered by Progent's staff of consultants makes it possible to escalate even the toughest problems to the right subject matter experts as necessary. Whether you require one-time phone support and online troubleshooting or continuing access to a Helpdesk Technical Response Center, Progent's consultants can provide your organization with enterprise-level expertise without the high cost and management overhead of running a large internal IT group.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting outsourcing service offers comprehensive hosting of a small or mid-size organization's production servers in an environment that gives the highest level of dependability and expandability and is in addition simple to move to any data center. Progent's Private Cloud hosting and management services are based on mature virtualization techniques that enable small and midsize businesses with multi- platform IT systems to save dramatically on the expense of capital equipment, infrastructure maintenance, and network administration while achieving enterprise-class reliability and an unmatched level of vendor independence. Learn about Progent's ProSight portfolio of managed services for small and mid-size businesses.

Wide and Deep Expertise with Office Networks
Progentís team of over 100 networking experts means clients can take advantage of the leverage of over 1,000 years of cumulative experience and shared information to resolve the most troublesome system issues. Progentís certified information technology engineers have the knowledge and experience to come up with fixes quickly and deliver them cost effectively.

Amazon AWS Integration Consulting
Progent's Amazon AWS cloud integration consultants offer cost-effective remote consulting to help companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost archival storage. Progent can assist you with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design and review, testing, configuration, centralized administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewall configuration and VPN connections and can show you how to deploy cloud-based or hybrid networking models that efficiently integrate Amazon AWS services. Progent offers as-needed expertise or Progent can provide project management outsourcing or co-sourcing services to help you move smoothly to the Amazon AWS platform.

Network Support for Small Governments
Progent has a long background providing a full-spectrum of remote IT support and emergency repair services to local governments and school districts throughout the United States. Progent is among the industryís pioneers in providing expert remote network consulting and has delivered IT solutions to clients in every state. Progent's remote information technology consulting for local governments saves travel expenses and resolves problems more quickly than onsite support.

Online Support for Windows Server 2008 R2
The complexity and integration demands of Windows Server 2008 R2 calls for an IT consultant with hands-on experience and broad knowledge in architecting and building efficient end-to-end business technology environments. The professional experience of Progent's seasoned Windows Server 2008 experts, with an average of over a decade of background supporting Microsoft-based solutions, helps insure your success in supporting and managing your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 experts can also help you to evaluate the advantages of upgrading from Windows Server 2008 to Microsoft Windows Server 2012 R2 or later. If you are planning on creating a hybrid architecture that integrates on-premises resources with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid cloud integration.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes a wide selection of Wave 2 Wi-Fi APs, security gateways, and switches. UniFi appliances running throughout multiple sites with any number of APs can be remotely configured and administered with free UniFi Controller software, which centralizes and streamlines deployment, discovery, management, tuning, troubleshooting, monitoring, and reporting. Progent can provide the skills of seasoned Wi-Fi professionals who can assist you to assess the benefits of Ubiquitiís UniFi technology for your business and assist you to plan, deploy, manage, and troubleshoot your UniFi ecosystem. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration services.

Progent's Consulting Services for SQL Server 2014
Microsoft SQL Server 2014 includes major improvements in key areas including performance, uptime, compliance, and cloud integration. SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that works transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft SQL Server 2014 consultants can deliver efficient remote and onsite services such as system design, deployment, administration, remediation, and software development services to enable businesses of any size to realize fast return from their SQL Server 2014 deployment. In case you are currently running SQL Server 2014, Progent can assist your company to carry out a smooth migration to Microsoft SQL Server 2016.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup provides small and mid-size organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be used for local, remote, distributed, and cloud-hosted environments and also enables cost-effective backup to Microsoft Azure storage. Headline capabilities include state-of-the-art Augmented Inline Deduplication to cut backup storage requirements, Continuous Data Protection with backup intervals as low as five minutes for minimizing your Recovery Point Objective, advanced encryption, granular restore options for specific files and emails, support for Windows Cluster Shared Volumes and for vCenter for handling large-scale environments, and the ability to leverage Microsoft VSS technology to back up live VMs without downtime. Progent is a certified Altaro partner and can provide a wide array of services to help you to plan, deploy, optimize and troubleshoot a backup/restore system powered by Altaro VM Backup. For more information, go to Altaro VM Backup Consulting.

Progent's Integration and Training Support for Office Desktop and Office 365
Progent's certified Office and Office 365 experts can help companies of any size to integrate Microsoft Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Project and OneNote into a seamless solution that offers quick ROI and promotes improved business outcomes. Progent can assist you to interface Office or Office 365 apps with each other and with other key Microsoft platforms including SharePoint, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility problems with various versions of Office desktop and can provide live online Microsoft Office and Office 365 training to individuals and teams.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was founded in 1999 to validate the knowledge of information technology security experts. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists offer support for all of the network security disciplines addressed under GIAC accreditation including evaluating infrastructure security mechanisms, incident management and response, traffic analysis, web application security and SIEM solutions for compliance with government requirements for promptly reporting incidents.

Contact a Progent Computer Consultant
To find out how you can access a Progent network consultant for remote or onsite help in , call 1-800-993-9400 or visit Remote Computer Help.














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