Why Companies Outsource their Network Support?
Whether it involves designing network infrastructure, outsourcing a Help Desk, deploying out a new email platform, building an eCommerce business solution, or other major initiatives, using outsourcing for your system support is a smart way to lower costs, management distraction, and technical risks while allowing system support expenses to grow in a more linear and predictable fashion than is possible by hiring a big, expert in-house support group.

Progent has produced a white paper that explains the benefits a small or mid-size business can gain from outsourcing computer consulting and other information technology services. To view a printable Acrobat version of this document and find out how outsourcing can lower your costs and enhance productivity, click:
IT Outsourcing White Paper
(140 Kb PDF file).

IT Outsourcing Service Programs
For businesses with 10 to 250 network users, Progent has developed cost-effective outsourcing options that offer you timel availability of Microsoft qualified computer consulting professionals without requiring you to maintain a large in-house network support organization. This page enable you to view printable Acrobat-format datasheets that detail these outsourcing service programs.

Progent’s Small Business IT Outsourcing Service Program provides economical IT management, network consulting, troubleshooting, and Help Desk services for businesses with 10-50 network users. To see a print-formatted PDF copy of this document and find out how outsourcing can cut expenses and enhance productivity, click:
Small Business IT Outsourcing Package Datasheet
(166 Kb PDF file).

Progent's Server Monitoring Service Programs provide continuous server tracking and IT support for businesses with 50-250 desktop clients. To view a printable PDF version of this datasheet and find out how outsourcing can cut costs and enhance service levels, click:
Network Monitoring Packages Datasheet
(69 Kb PDF file).
















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