Why Companies Outsource Network Support
For designing network architecture, outsourcing a Help Desk Call Center, rolling out a new email platform, building an on-line business solution, or other major initiatives, outsourcing your system services can lower expenses, administrative hassle, and engineering risks while allowing system support expenses to increase in a more gradual and controlled manner than is possible by hiring a large, all-purpose internal support staff.

Progent has produced a white paper that details the benefits businesses of any size can derive by outsourcing or co-sourcing computer support and other IT services. To open a printable PDF copy of this document and find out how outsourcing can save your expenses and improve productivity, click:
IT Outsourcing White Paper (PDF - 135 KB)

IT Outsourcing Service Programs
For companies with 10 to 250 desktop clients, Progent has developed affordable outsourcing packages that offer you fast availability of Microsoft and Cisco certified network support professionals without requiring you to support a large in-house network support organization. The links below enable you to download printable PDF-format datasheets that describe these outsourcing packages.

Progentís Small Business IT Outsourcing Service Program provides affordable system administration, network expertise, troubleshooting, and Contact Center services for businesses with 10-50 desktop users. To view a print-formatted Acrobat version of this datasheet and find out how outsourced services can cut expenses and enhance productivity, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)

Progent's Network Monitoring Packages offer ongoing server monitoring and IT services for companies with 50-250 network clients. To see a print-formatted Acrobat version of this datasheet and learn how outsourced services can lower expenses and enhance service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)

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