Why Companies Outsource Network Support
For designing network architecture, setting up a Help Desk Call Center, rolling out a new messaging system, creating an eCommerce business application, or other major initiatives, outsourcing your network services is a smart way to reduce expenses, administrative distraction, and engineering risks while permitting system service costs to grow in a more gradual and predictable manner than is possible by building up a big, all-purpose internal support group.

Progent has generated a white paper that outlines the benefits businesses of any size can derive from outsourcing or co-sourcing network support and other information technology services. To view a printable Acrobat version of this white paper and learn how outsourcing can lower your expenses and enhance productivity, click:
IT Outsourcing and Co-sourcing White Paper (PDF - 135 KB)

IT Outsourcing Service Programs
For businesses with 10 to 250 network users, Progent has developed cost-effective outsourced service options that offer you timel access to Microsoft and Cisco qualified network consulting professionals without requiring you to support a large in-house network support organization. The links below enable you to download printable PDF-format datasheets that detail these outsourcing service programs.

Progentís Small Business IT Outsourcing Package provides economical IT administration, network consulting, technical support, and Help Desk services for companies with 10-50 network clients. To see a printable Acrobat copy of this datasheet and find out how outsourced services can lower expenses and enhance productivity, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)

Progent's Server Monitoring Packages offer ongoing server monitoring and technical services for businesses with 50-250 network users. To view a print-formatted PDF version of this datasheet and learn how outsourced services can lower expenses and enhance service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)

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