Why Companies Outsource Network Support
For planning network infrastructure, setting up a Contact Center, rolling out an upgraded email system, creating an eCommerce business solution, or similar major projects, using outsourcing for your IT support is a smart way to lower expenses, administrative distraction, and technical risks while allowing system support costs to increase in a more gradual and predictable manner than is feasible by hiring a large, expert internal IT group.

Progent has generated a white paper that details the benefits businesses of any size can derive by outsourcing or co-sourcing computer consulting and other information technology services. To view a printable PDF version of this document and learn how outsourcing can save your costs and improve productivity, click:
IT Outsourcing White Paper (PDF - 135 KB)

IT Outsourcing Service Programs
For companies with 10 to 250 network users, Progent offers cost-effective outsourced service options that offer you timel availability of Microsoft and Cisco certified network consulting professionals without forcing you to support a full in-house IT organization. This page allow you to download printable PDF-format datasheets that describe these outsourcing service programs.

Progentís Small Business IT Outsourcing Service Program offers affordable system administration, network expertise, troubleshooting, and Help Desk Call Center services for businesses with 10-50 network clients. To view a print-formatted PDF copy of this document and learn how outsourcing can lower costs and improve support, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)

Progent's Network Monitoring Service Programs offer ongoing server tracking and technical services for companies with 50-250 desktop clients. To see a printable PDF copy of this document and find out how outsourced services can lower expenses and improve service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)

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