Why Companies Outsource Network Support
For designing network infrastructure, outsourcing a Contact Center, deploying out an upgraded email system, creating an eCommerce business application, or other major initiatives, using outsourcing for your IT support is a smart way to lower expenses, management distraction, and technical risks while allowing system service costs to grow in a more linear and predictable manner than is possible by building up a large, all-purpose internal support group.

Progent has generated a white paper that outlines the advantages businesses of all sizes can gain by outsourcing or co-sourcing computer support and other IT services. To view a print-formatted PDF version of this document and find out how outsourcing can lower your costs and enhance efficiency, click:
IT Outsourcing White Paper (PDF - 135 KB)

IT Outsourcing Service Programs
For businesses with 10 to 250 desktop clients, Progent has developed affordable outsourcing packages that give you fast availability of Microsoft qualified computer support experts without forcing you to support a full in-house network support organization. This page enable you to download printable Acrobat-format datasheets that describe these outsourcing service programs.

Progentís Small Business IT Outsourcing Service Program offers affordable IT administration, network expertise, technical support, and Help Desk services for businesses with 10-50 desktop users. To see a print-formatted PDF copy of this document and find out how outsourcing can cut costs and enhance support, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)

Progent's Server Monitoring Packages offer ongoing server monitoring and technical services for companies with 50-250 desktop users. To see a print-formatted Acrobat version of this document and find out how outsourced services can lower costs and enhance productivity, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)
















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