Why Companies Outsource Network Support
For designing network infrastructure, setting up a Help Desk Call Center, rolling out a new email platform, creating an eCommerce business solution, or other complex projects, using outsourcing for your network support can lower expenses, administrative hassle, and engineering risks while allowing IT service costs to increase in a more linear and predictable fashion than is possible by building up a big, all-purpose internal IT staff.

Progent has generated a white paper that summarizes the advantages companies of all sizes can derive by outsourcing or co-sourcing network consulting and other information technology services. To open a print-formatted Acrobat version of this white paper and find out how outsourcing can save your expenses and improve efficiency, click:
IT Outsourcing White Paper (PDF - 135 KB)

IT Outsourcing Service Programs
For businesses with 10 to 250 desktop clients, Progent offers affordable outsourced service options that offer you fast access to Microsoft qualified network support experts without forcing you to maintain a full in-house network support staff. The links below enable you to view printable PDF-format datasheets that describe these outsourcing service programs.

Progentís Small Business IT Outsourcing Service Program offers economical system administration, network expertise, technical support, and Help Desk services for companies with 10-50 desktop clients. To view a print-formatted Acrobat version of this datasheet and find out how outsourced services can lower expenses and enhance support, click:
Small Business IT Outsourcing Package Datasheet (PDF - 143 KB)

Progent's Server Monitoring Service Programs offer continuous server tracking and technical services for companies with 50-250 network users. To see a printable Acrobat copy of this document and find out how outsourced services can lower costs and improve service levels, click:
Network Monitoring Packages Datasheet (PDF - 105 KB)

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