For business networks located throughout the state of Pennsylvania, Progent's Microsoft qualified technicians can deliver online support and remote troubleshooting to solve your computer system issues quickly and cost effectively. Progent has acquired top-notch skills, advanced software utilities, and support knowledge bases to diagnose and fix computer network problems without the expense and time delays normally associated with in-person service dispatches.

If your Pennsylvania company is situated outside of the larger urban areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your nearby computer support options may be limited in technical capability, or not available during a crisis. This can result in a network environment that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progent’s staff of seasoned network engineers average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a extensive variety of technical tasks for a diverse range of clients. This means you obtain not just the technical competency needed for the job, but an expert with field proven methods for applying those skills to assist with efficient network solutions.

In-depth Expertise in Microsoft's Popular Server Technology
Progent offers in-depth experience with Microsoft’s popular server platforms and applications. Progent can provide Windows Server 2016 hybrid solutions, Windows Server 2012 R2 consulting and support, Microsoft Windows 2008 R2 support, Windows Server 2003 design services, Windows 2000 upgrade support, Microsoft Exchange 2016 Server planning and deployment, Exchange Server 2013 integration, Exchange Server 2010 maintenance, Microsoft Exchange 2007 maintenance, Microsoft SQL Server 2016 integration, and SQL Server 2012 and 2014 assistance.

Planning and Deployment Support for Meraki Cloud-managed Wireless Access Points
Progent's Meraki wireless access point consultants offer remote and on-premises support to assist businesses of any size to design, install, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki APs. Progent can help you to set up and support Cisco's Meraki-based wireless networks for environments that range from a teleworker's home or a branch office to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as switches, routers and firewalls to create a seamless ecosystem that delivers identical access, responsiveness, security compliance, manageability and availability for wired and Wi-Fi clients irrespective of their mobility or computing device. (Check out Meraki switches configuration and management.)

Microsoft Windows 8.1 Migration and Integration
Progent's certified Windows 8.1 consultants can provide a range of consulting services to assist organizations of any size to deploy, manage, and troubleshoot IT systems that incorporate desktops, notebooks, tablets, or Windows phones based on Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to set up test labs to assess Windows 8.1 and plan and implement Windows 8.1 migration projects based on leading practices. Progent's consultants also offer Windows 10 migration help.

Examples of Online Consulting Services Available from Progent for Cisco Routers
Some of the popular remote Cisco router consulting services offered by Progent's certified Cisco experts include configuring domain name, IP addressing, routing maps, T1, and user accounts; configuring iBGP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting BGP peering arrangements, routing tables, and BGP peering arrangements; installing current IOS image; configuring and testing router failover; troubleshooting VPN tunnel and routing issues; producing a network diagram and documenting router setup; plus security and fault tolerance strategy.

Eliminate Reliance on Freelance Consultants
By developing a relationship with a full-service IT support firm such as Progent as opposed to a freelance consultant, you are assured fast access to knowledgeable experts whenever you require them. You no longer have to be concerned that illness, classes, vacations, or conflicting priorities with other clients will leave you without help during a crisis.

Progent's Online Consulting and Training Support for Office Desktop and Office 365
Progent's certified Microsoft Office and Office 365 consultants can assist businesses of any size to integrate Microsoft Office desktop and Office 365 applications such as Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a seamless solution that provides fast return on investment and enables improved business outcomes. Progent can help your company to integrate Office or Office 365 applications with one another and with other core Microsoft technologies including SharePoint, Exchange Server and SQL Server. Progent can also assist you fix compatibility issues between different releases of Office desktop and can provide live online Microsoft Office and Office 365 training to individuals and groups.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The current Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's earlier PIX and ASA 5500 firewalls and have replaced the ASA 5500 and PIX 500 security appliances for all new deployments. Progent's Cisco-certified CCIE network experts can assist your company to manage your legacy PIX or ASA 5500 security appliances or upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises help with ASA 5500-X firewalls with Firepower Services and can help you to design, integrate, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services.

Expert Wireless Engineering and Support Services
Progent's wireless integration consultants offer broad backgrounds in the integration and support of wireless information technology and can help you to plan, deploy, administer and troubleshoot wireless ecosystems that are secure, resilient, expandable, easy to manage and operate, able to support your critical workloads, and transparently incorporated into hybrid cloud networks. Online and onsite expertise provided by Progent span a variety of wireless technologies such as smartphone integration, Wi-Fi network infrastructure planning and installation, wireless site surveys, wireless IP phone configuration and troubleshooting, and building-to-building wireless connections.

Video Conferencing Consulting Services
Progent can provide the services of a certified video conferencing and telepresence engineer with an extensive background integrating products from the leading telepresence providers including Cisco, Polycom, LifeSize and Radvision and can assist your company to plan, configure, upgrade, or maintain a telepresence solution that preserves your investment and maximizes the business value of your information network. Progent can also provide the expertise of infrastructure consultants able to help businesses of all sizes to build and maintain a communications network that provides the speed, reliability, security, and expandability you need to support your video conferencing/telepresence environment.

Progent's Online Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word experts can provide a broad selection of affordable remote consulting services to assist your organization to manage and troubleshoot your legacy Microsoft Office Word environment or assist you to migrate to a current version of Office Word. Services available from Progent's experts include VBA software development, isolating and resolving compatibility problems between different versions of Word, integrating Office Word with different Office apps such as Office Excel and Microsoft Outlook or with 3rd-party data sources and plug-ins,infrastructure optimization for dependable. reliable cloud connectivity, security consulting, and smart phone and tablet synchronization, and remote Microsoft Office Word training customized for your special requirements.

Progent's Integration Support for Microsoft Windows Server Essentials
Windows Server Essentials is an affordable, versatile platform that allows small organizations to make the move from the traditional stand-alone on-premises datacenter to the modern hybrid networking paradigm that combines both local and virtualized cloud-hosted software and infrastructure. Progent's certified Windows Server Essentials consultants can provide cost-effective online consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can help you to assess the potential productivity and cost advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud model for your network environment. Progent can provide full-service project management so you can design and carry out an efficient migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 integration with on-premises Exchange deployments and Microsoft Azure planning and integration consulting.) Progent can also provide as-needed consulting, troubleshooting, and customized training.

Planning and Deployment Support for Skype for Business Server
Progent's Microsoft-certified Skype for Business consultants offer remote and onsite expertise for companies of all sizes to assess the benefits of migrating to Skype for Business from any version of Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or mixed topology; integrate Skype for Business with SQL Server,Exchange Server, SharePoint Server and Office; configure HA solutions; connect Skype for Business with your PSTN gateway; and integrate third-party collaboration platforms such as Cisco Video Interop Server. Progent's certified information security experts can help you design and validate a security environment for your Skype for Business solution that meets government and industry requirements.

Talk to a Progent Computer Support Expert
To see how to access a Progent network support expert for online or on-premises expertise in , phone 1-800-993-9400 or go to Online Computer Help.

© 2002- 2017 Progent Corporation. All rights reserved.