For small business computer networks located anywhere in the state of Pennsylvania, Progent's Microsoft qualified technicians can provide phone help and remote troubleshooting to repair your computer system troubles fast and cost effectively. Progent has developed world-class expertise, sophisticated utilities, and support databases to identify and fix network problems without the high cost and delays associated with in-person technical service dispatches.

If your Pennsylvania small business is situated outside of the larger metro areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local computer support options may be limited in skills, or not available during a crisis. This results in a computer network that is unstable or causing wasted time due to technical issues persisting for too long. Progentís team of field proven network professionals average more than twelve years of real-world industry experience, in the trenches of IT support, performing a large variety of technical projects for a varied range of customers. This means you get not just the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to assist with cost effective network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help your organization plan, configure, administer and repair VMware vSphere and vCloud-powered virtualization solution for local datacenters, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants can provide world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX network virtualization system for disaster recovery and business continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), vRealize Automation, vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud solutions that deliver maximum availability, data security, and application mobility.

Disaster Recovery/Business Continuity Planning Consulting Services
Progent's disaster recovery consulting experts can help you design a disaster recovery plan to handle a catastrophic system failure. Progent can show you how to develop a complete disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing so that after a catastrophic failure happens, you reduce lost productivity. Progent's Microsoft and Cisco-certified engineers can also show you how to create an affordable, high-availability network solution that takes into account reliability issues involving a broad range of network technologies and procedures. Progent's business continuity experts can assist you to prepare for the broader issues associated with keeping your business functioning after a catastrophe by addressing not only IT issues but other issues such as notifying critical personnel, locating temporary work space, accessing replacement transportation, hiring temporary workers, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery experts can help you to plan and deploy a cost-effective disaster recovery solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure cloud.

Microsoft Project Server Integration
Progent's Microsoft Project Server consultants can provide advanced online and onsite support for Microsoft Project Server as well as for Microsoft products that integrate in conjunction with Project Server. Consulting services offered by Progent include Microsoft Project Professional set up, SharePoint Server 2013 planning and deployment, SQL Server 2016 integration and development, Microsoft SQL Server 2014 support, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 troubleshooting,Office Excel and Microsoft Office 365 Excel application support, plus PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE network consultants to assist you to optimize your infrastructure to support local, branch, home-based, and mobile users so they can use Microsoft Project Server to collaborate securely and efficiently. Progent's network security consultants can help you to define and police security workflows that protect sensitive project information without interfering with the productive sharing of authorized information.

Amazon AWS Migration Consulting Services
Progent's Amazon AWS planning and integration experts offer affordable online consulting to help companies to access Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, system design and review, testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to deploy cloud-centric or hybrid networking models that seamlessly integrate Amazon AWS cloud services. Progent can provide as-needed consulting or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move smoothly to the Amazon AWS cloud platform.

Temporary Chief Information Officer Support Services
Progent can provide companies with an IT management expert who can function as a part-time CIO. This veteran IT officer can offer strategic direction to assist your company to integrate appropriate IT products to enhance business processes so they match better with your corporate goals. Your business can develop and implement a well thought out information technology plan without incurring the cost of a full-time senior IT executive. Vital tasks Progent's part-time CIO can carry out include strategic planning, establishing technology budgets, developing models for TCO, analyzing business processes, negotiating contracts with suppliers, establishing security policies, monitoring service level agreements, automating data center administration, desktop support solutions, software revision control, and disaster recovery/business continuity preparedness.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to assist your business to plan, deploy, and fix any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you through specific technical roadblocks or long-term engagements to help you finish business-critical projects on time and within budget. Progent has experience in local, cloud-centric, or hybrid networks and can help you build or support a resilient, protected and efficient network infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training to help manage and use your iOS devices in a safe, collaborative ecosystem that maximizes the business value of your IT network.

BI Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting consultants offer online and on premises consulting to assist your organization with any facet of business intelligence (BI) reporting from troubleshooting or modernizing reports to planning and deploying an advanced BI solution. Progent's BI experts can help your company to support your current reporting environment, help you to migrate databases and applications from a legacy reporting product to a modern one, and deliver custom online mentoring tailored to your individual needs. Progentís business reporting and analytics consultants can provide expertise in the leading business analytics reporting tools including the SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel BI tools such as Power Pivot, Power Query and Power View, and Report Designer.

Migration Consulting Support for SharePoint Server 2013
Progent has been delivering SharePoint support since the initial SharePoint product was released over a a dozen years, and Progent has the breadth and depth of IT knowledge to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring significant business benefit to your information network. Progent's Microsoft-certified consultants can help your company to assess the business advantages of migrating to SharePoint 2013 or SharePoint Online from legacy versions of SharePoint or from another collaboration environment; determine whether an on-premises, online or hybrid deployment is most sensible for your company; and select the right version of SharePoint 2013 for your applications. Progent offers full project management support or can help in individual tasks related to your SharePoint 2013 migration.

Migration Consulting for Microsoft Skype for Business
Progent's Microsoft-certified Skype for Business integrators offer online and onsite consulting services for organizations of all sizes to evaluate the costs/benefits of migrating to Microsoft Skype for Business from any release of Lync Server or Office Communications Server. Progent can assist your business to plan an on-premises, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; set up high-availability mechanisms; interface Skype for Business with your PBX system and PSTN gateway; and integrate other communication platforms such as Cisco UC. Progent's certified data security consultants can help you create and validate a security strategy for your Skype for Business deployment that meets regulatory requirements.

Automated Server Monitoring with Microsoft System Center Operations Manager
Progent provides an assortment of network support packages based on System Center Operations Manager. Progent's remote, round-the-clock network monitoring makes your server management proactive rather than reactive. By anticipating emerging issues before they cause network disruptions, Progent's server monitoring can keep your information network free of stressful and expensive service interruptions.

Microsoft Exchange Server 2010 Migration Help
Progent's Microsoft Gold-certified Exchange 2010 Server engineers can help your company to advantages the benefits of Microsoft Exchange 2010 for your business and can assist your IT staff to plan and carry out an economical upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange Server 2003 or Exchange Server 2000 that will offer fast payback by improving your productivity, lowering the cost of hardware and service, simplifying management, and integrating your vital communications platforms.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology engineers can provide world-class remote and on-premises support for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that run the gamut from small or midsize companies and campus networks to giant data centers and service providers. Progent can assist you to deploy Cisco's quickly evolving switch technology to achieve the speed, scale, resilience, virtualization, data protection and manageability demanded by your organization. For information about Progent's consulting services for Cisco's extensive family of Catalyst switches, refer to Cisco Catalyst switch consulting and troubleshooting services. For information about Progent's consulting and troubleshooting services for Cisco's Nexus line of switches, see Nexus switch consulting services. For details about Progent's support services for Cisco Meraki switches, see Cisco Meraki switches integration.

Windows Server 2012 Migration and Support
Progent's certified Windows Server 2012 R2 experts can assist you to assess the business value of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout plans, optimize your network for local, multi-site, private or public cloud-based, and partial-cloud datacenters, train your IT support, staff, develop a corporate-wide security strategy, streamline IT management, assist with application development, and generate and validate a disaster recovery/business continuity plan. If your organization is considering upgrading from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid solutions experts can assist you to evaluate the value of Windows Server 2016 for your business and design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture.

Data Backup and Recovery Consultants
Progent's backup engineers can provide help for a wide array of products and services that provide solutions for protecting Windows, Apple Mac, and Linux servers and workstations as well as notebooks and handhelds. Progent can provide help for all major data protection platforms such as Acronis Backup and Recovery, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect, Time Machine, VMware Data Recovery, and Solaris FLARs. Progent's consultants can assist you to install, enhance, or maintain data backup systems for a range of topologies such as local, edge to datacenter, cloud, or hybrid.

Contact a Progent Network Consultant
To find out how you can contact a Progent network support expert for remote or onsite expertise in , call 1-800-993-9400 or visit Remote Computer Support.

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