If your company information network is in Pennsylvania you now have fast online technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified professional to fix the toughest issues that threaten your IT network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants available online of any independent service organization in the U.S. The cost is reasonable, charges are by the minute, engagement is immediate, and support is unbeatable.

In case your Pennsylvania office is based away from more populated metropolitan neighborhoods like Philadelphia, Pittsburgh, Allentown, or Erie, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers could be limited during a network crash. This can result in lost revenue for your business, upset customers, unproductive employees, and distracted management. By contacting Progent's remote support, you can get in touch with a certified engineer who can provide expertise whenever you need it to get your network operating.

Because Progent charges for phone help on a per-minute basis, your business is invoiced exclusively for services provided. Progent asks for no startup charge. Many remote support organizations apply large minimum time requirements or bill for every quarter hour or longer. Progent's one-minute granularity and straightforward billing model do away with unexpectedly large tabs for quick repairs.

If your Pennsylvania business needs technical support for UNIX/Linux, Sun Solaris, Apple Mac OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Support Program Special?
Progent's experienced staff of remote support engineers has a broad range of world-class computer knowledge. This enables Progent's online service specialists to deal successfully with the most challenging network trouble more quickly than is feasible with typical independent service organizations or with the in-house support resources commonly available to small or mid-size businesses. Progent has refined the technology and skills to repair problems efficiently in many different computer configurations that feature mixtures of UNIX, Linux, Solaris, Mac, Microsoft Windows, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE engineers have been awarded professional credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support team members also have a variety of key Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional (CCVP), and Design Associate.

In order to help businesses who operate environments based on a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's remote support group offers the help of engineers who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide high-level security consulting, Progent offers phone-based support from engineers who have qualified for recognized security credentials such as CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's group approach to repairing network difficulties allows trouble ticket escalation, if needed, to specialists with relevant competence to deal with unusually intractable problems. This accelerates resolutions of emergency network problems, avoids system downtime, and minimizes technical support invoices.

For companies in the state of Pennsylvania, Progent offers virtually instant online access to UNIX, Linux, Sun Solaris, Apple Mac specialist for critical assistance to fix technical issues that are hurting your business but are beyond the scope of your on-hand network maintenance group. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-certified engineers can analyze your computer environment via state-of-the-art remote troubleshooting tools that allow them to perform fast and efficient diagnosis and remediation of serious computer issues.

Services Progent's Phone-based Support Specialists Can Offer Your Pennsylvania Business
Progent network engineers can provide expert support for an extensive set of UNIX, Apple, Cisco, and Microsoft Windows technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac online network support team can assist Pennsylvania companies to maintain a large assortment of computer products and technologies such as system architecture, messaging solutions, security consulting for networks and business operations, Windows coexistence with UNIX, Linux, Solaris, or Apple Mac platforms, VMware options for server consolidation and centralized administration, and transitioning from legacy systems to current solutions based on newer versions of UNIX/Linux, Solaris, Apple Mac OS X, or Windows.

Progent's support professionals can provide online technical help for computers powered by major versions of the UNIX operating system such as: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or common Linux products including RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting industry for providing immediate and economical communication with Cisco CCIEs. CCIEs are elite networking professionals who earn this advanced certification by completing strenuous examinations administered by Cisco. Usually CCIEs are employed by large corporations or nationwide Internet service providers, and as a result their skills are not conveniently accessible to smaller companies.

Progent is one of the rare IT technology support providers that ensures that CCIEs stay accessible to support small and mid-size businesses. Also, Progent facilitates fast communication with a CCIE via telephone so that you can get timely help for critical network issues that are impacting your business but are not within the comfort zone of your usual system support resources. Progent's CCIE consultants can access your system by utilizing state-of-the-art on-line support tools to perform fast and economical diagnosis and remediation of critical network anomalies. To find out more concerning Progent's support for Cisco network appliances, visit Cisco Network Engineering Expertise.

Microsoft Gold Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-qualified remote support engineers offer network repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of support professionals who can help your company with a wide variety of technology expertise including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 support, MS Exchange Server 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 monitoring and support, SharePoint 2013 application development, Lync integration and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager network monitoring, Project Server and Server Online training, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Professionals
Progent provides you the services of accredited CISM and ISSAP security professionals who offer a range of security services that can bolster the immunity of your UNIX/Linux, Sun Solaris, or Mac OS X network against internal or external threats or assist you to revive fast from a breach. Security services offered by Progent include: in depth security audits utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Solar Winds and Netcat; quick recuperation from malicious attacks; integrating firewalls; establishing secure techniques for remote and mobile connectivity; securing your email system from viruses, spam and DHA attacks; and offering 24x7 proactive monitoring. To learn more information about Progent's security expertise for small and medium-size businesses, go to Progent's Professional Support for Network Security.

Business Applications Services: Online Classes, Custom Development, Integration
Progent's Mac technology consultants can support the creative aspect of Macintosh computing by providing help services and training in graphics, sound, and motion video. Progent's support professionals offer expertise in a range of Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group can supply professional engineering support and education in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, customization, and training for Microsoft business applications such as Microsoft CRM, Microsoft Project, Microsoft Office Word, and Microsoft Excel. For more information concerning Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Services.

Help Desk Call Center Support Options
Progent offers several support programs for Call Center services including UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for companies who require the timely accessibility of an effective Help Desk Call Center but who have limited funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Helpdesk staff. Progent can operate as a primary Help Desk Call Center for your organization, serve as an escalation resource for tough network issues, or be ready in overflow situations when your other service providers are swamped. Progent's Help Desk Consulting Services can assist you in establishing an effective new Call Center or enhancing your current one, evaluating or customizing Call Center software products to meet the particular needs of your company, or providing supplemental personnel to work online with your in-house Help Desk Call Center resources during high-demand events such as system upgrades.

Progent is a Microsoft Gold Certified Partner as well as an authorized Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft professionals can give your clients instant access to a dependable support resource with extensive background delivering telephone-based support and remote access troubleshooting for small and midsize business networks. Progent's focus is on earning the Call Center a respected reputation as a major driver of business success, and Progent's charter is to resolve rather than just document problems. For more on Progent's Call Center support and outsourcing services, visit Progent's Help Desk Support.

Progent's Online Service Technologies
Progent's highly evolved service database system includes extensive histories for all service provided to Progent's customers. Each authorized Progent staff consultant has the benefit of the details of services delivered to each client by any staff engineer. This archive of problems and resolutions is structured as a readily retrievable proprietary database that allows Progent's remote support engineers to share their knowledge company-wide to make sure that the efficiency of Progent's support improves over time. Progent's partnerships with major industry leaders such as Cisco and Microsoft permit access to additional vast technical support databases and to vendors' internal engineering personnel that enable Progent's online consulting experts to arrive at the best solutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Immediately
To learn how to get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for urgent online professional help in Pennsylvania, call 1-800-993-9400 or go to Urgent Online Computer Help.

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