If your business IT network is in Pennsylvania you can have fast remote contact with a UNIX or Cisco CCIE consultant to fix urgent problems affecting your network. Progent retains among the largest teams of UNIX and Cisco CCIE consulting experts accessible remotely of any independent support organization in the United States. Rates are reasonable, billing is by the minute, engagement is immediate, and service is world class.

In case your Pennsylvania office is located away from major metropolitan neighborhoods such as Philadelphia, Pittsburgh, Allentown, or Erie, contact with UNIX or Cisco CCIE experts may be limited during an emergency. This can result in a loss of revenue for your business, angry customers, idle workers, and defocused executives. By calling Progent's remote support, you can get in touch with a qualified consultant ready to deliver help whenever you need it to get your information system running.

Since Progent bills for remote service per minute, your company is invoiced only for technical help provided. Progent imposes no startup surcharge. Many remote support organizations have significant minimum fees or bill for every quarter hour or longer. Progent's fine granularity and simple billing model do away with large bills for quick fixes.

If your Pennsylvania business requires remote assistance for UNIX/Linux, Solaris, Apple Mac OS X or Cisco technology, go to Progent's remote support, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Technical Support Services Special?
Progent's seasoned staff of remote support engineers has a broad array of world-class computer skills. This enables Progent's online technical support specialists to resolve the most challenging technical problems faster than is feasible with ordinary third-party support firms or with the internal support staff commonly available to small or mid-size companies. Progent has developed the tools and skills to repair technical issues economically in many different computer configurations that feature mixtures of UNIX/Linux, Sun Solaris, Apple Mac, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE support experts have earned major certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service engineers also have a number of key Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, Voice Professional, CCDA and CCDP.

In order to assist businesses that operate networks powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's online support team can provide the expertise of consultants who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent offers phone-based contact with professionals who have qualified for the industry's top security certifications such as Certified Information Security Manager (CISM) Engineers, CISSP specialists, and ISSAP engineers. The range of Progent's expertise combined with Progent's cooperative approach to fixing network difficulties streamlines trouble ticket escalation, if appropriate, to experts with relevant background to resolve unusually intractable jobs. This speeds up remediation of urgent problems, avoids network downtime, and minimizes maintenance invoices.

For companies throughout Pennsylvania, Progent allows virtually instant online access to UNIX/Linux, Solaris, Apple Mac OS X specialist for urgent help to repair information system issues that are hurting productivity and are beyond the experience of your local computer maintenance organization. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and Cisco CCIE-certified engineers can interface with your system by means of advanced remote support technologies in order to provide fast and economical diagnosis and resolution of serious network issues.

Troubleshooting Services Progent's Online Support Specialists Can Offer Your Pennsylvania Company
Progent's service specialists can provide expert assistance for a comprehensive array of UNIX, Apple, Cisco, and Windows technologies including:

Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X online technical service team can assist Pennsylvania companies with a comprehensive assortment of IT products and technologies including network infrastructure, messaging support, security expertise for networks and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple Mac OS X systems, virtual server technologies for processor economization and streamlined management, and migration from out-of-date systems to current environments powered by updated versions of UNIX/Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's service experts offer online troubleshooting for computers powered by major variants of the UNIX operating system such as: Mac OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and SGI/Irix or mainstream Linux products including RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the network support arena for offering immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network professionals who earn this advanced credential by completing thorough testing supervised by Cisco. Usually CCIEs are employed by big enterprises or nationwide Internet service providers (ISPs), and as a result their help is not easily available to smaller companies.

Progent is among the only IT technology service organizations that makes sure that Cisco CCIEs stay available to help small and medium sized businesses. Also, Progent facilitates fast contact with a Cisco CCIE via phone so you can benefit from immediate help for critical network issues that are impacting your business but are not within the comfort zone of your ordinary IT maintenance resources. Progent's CCIE engineers can access your network using state-of-the-art remote troubleshooting tools in order to perform quick and affordable diagnosis and remediation of urgent system trouble.

Cisco authorized engineers from Progent can help your company to plan, implement, and service an integrated network infrastructure that can streamline business processes, lower expenses, and speed the path to productivity. By offering Cisco routers expertise with Catalyst switches support and Aironet wireless products configuration help, Progent can significantly increase the strategic value of your connectivity environment in Pennsylvania. To learn more concerning Progent's expertise in Cisco infrastructure, see Cisco Network Engineering Services.

Microsoft Gold Partner for Online Expertise for Windows
Progent's Microsoft-certified online support experts can deliver computer troubleshooting and consulting assistance for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of consulting engineers who can help you with a wide variety of platform practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 integration, Microsoft Exchange Server 2010 management, SharePoint Server 2013 application development, Microsoft Lync integration and Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server planning, Small Business Server 2011 support, and Windows Essentials cloud integration.

Qualified Security Specialists
Progent provides you contact with certified CISA, CISM, and ISSAP security engineers who offer a range of system protection services to enhance the defenses of your UNIX/Linux, Solaris, or Mac OS X environment against assaults or help your business to recover promptly from a breach. Security services available from Progent include: comprehensive security audits using technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; quick recovery from malicious attacks; setting up firewalls; establishing secure architectures for remote and mobile access; securing your email infrastructure against viruses, spam and DHA attacks; and implementing continual network monitoring. To learn more information about Progent's security services for small and midsize businesses, visit Progent's Engineering Services for System Security.

Applications Services: Training, Custom Programming, Problem Solving
Progent's Apple Mac technology consultants can promote the creative aspect of Mac computing by providing help services and training in graphics, sound, and motion video. Progent's consultants can provide expertise in a range of Apple Mac programs including Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team can supply professional engineering support and education in specific application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for popular Microsoft applications such as Microsoft CRM, Project, MS Word, and MS Office Excel. To read additional information on Progent's expertise, custom development, and training services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, visit Progent's Business Application Experts Services.

Call Center Service and Outsourcing Alternatives
Progent provides three programs for Help Desk Call Center services including UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed primarily for businesses who require the immediate accessibility of an effective Help Desk but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a seamless supplement to your existing Call Center team. Progent can act as a primary Call Center for your business, represent an escalation resource for tough network issues, or be available in those situations when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Call Center or improving your existing one, evaluating or programming Help Desk application software to meet the particular requirements of your business, or providing temporary staff to operate remotely in conjunction with your in-house Call Center resources during high-demand events like software migrations.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft experts are ready to offer your customers fast contact with a dependable support resource with years of background delivering telephone-based help and remote access repair service for small and medium-size business information systems. Progent's focus is on earning the Call Center a positive reputation as a key contributor to business performance, and Progent's charter is to resolve and not just document problems. To find out more about Progent's Call Center outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Online Technical Support Technologies
Progent's highly evolved service reporting application stores extensive histories of all support delivered to Progent's clients. Each active Progent staff engineer has access to the details of support delivered to each client by any staff member. This archive of trouble tickets and solutions is organized as an easily retrievable internal knowledge base that enables Progent's online technical experts to share their experiences company-wide to ensure that the efficiency of Progent's support services improves daily. Progent's certifications with major industry leaders such as Cisco and Microsoft permit access to additional vast technical support knowledge bases as well as to vendors' internal technical staff that enable Progent's online consulting specialists to arrive at the best solutions quickly.

Talk to a UNIX/Linux or Cisco Network Support Specialist Now
To learn how to get in touch with a UNIX/Linux consultant or a Certified CCIE for urgent remote professional help in Pennsylvania, phone 1-800-993-9400 or visit Urgent Online Network Help.

© 2002- 2018 Progent Corporation. All rights reserved.