If your business network is in Pennsylvania you can now get quick remote access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to help with emergency problems affecting your IT network. Progent retains among the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants accessible online of any nationwide support organization in the United States. Rates are affordable, billing is per minute, sign-up is fast, and service is world class.

If your Pennsylvania company is located away from major metropolitan areas including Philadelphia, Pittsburgh, Allentown, or Erie, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be limited during an emergency. This can result in a drop in revenue for your business, angry clients, unproductive workers, and defocused executives. By calling Progent's online services, you can get in touch with a qualified professional ready to deliver assistance whenever you need it to keep your computer network operating.

Because Progent charges for online support on a per-minute basis, your company owes just for services delivered. Progent imposes no service activation fee. Many online consulting organizations demand large minimum fees or charge for every quarter hour or more. Progent's by-the-minute granularity and straightforward pricing mechanism eliminate big tabs for fast fixes.

If your Pennsylvania company requires online assistance for UNIX, Linux, Solaris, Mac or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or see Contact Progent.

Why is Progent's Online Technical Support Program Special?
Progent's experienced staff of online support professionals possesses a broad array of world-class information technology knowledge. This allows Progent's remote technical support specialists to resolve the most complex network trouble more quickly than is feasible with typical independent service firms or with the in-house support staff usually found in small or mid-size businesses. Progent has refined the tools and skills to fix problems efficiently in many different computer environments that feature combinations of UNIX/Linux, Sun Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE consultants have earned major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also have a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.

In order to assist businesses that maintain networks powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's remote support group makes available the expertise of engineers with important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security expertise, Progent offers remote contact with professionals with major security credentials such as CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The range of Progent's technical knowledge coupled with Progent's group approach to repairing technical difficulties allows service escalation, if appropriate, to experts with sufficient background to resolve particularly tough support calls. This accelerates remediation of urgent network problems, avoids network downtime, and reduces maintenance bills.

For companies in the state of Pennsylvania, Progent allows immediate online communication with UNIX, Linux, Solaris, Apple Mac consultant for emergency assistance to troubleshoot technical problems that are impacting business productivity and are beyond the skill set of your on-hand computer support organization. Progent's UNIX/Linux, Solaris, Mac, and CCIE-qualified engineers can analyze your system via advanced remote troubleshooting tools that allow them to perform rapid and efficient analysis and repair of serious network problems.

Services Progent's Remote Consulting Experts Can Offer Your Pennsylvania Business
Progent online professionals can deliver expert assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows technologies such as:

Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Solaris, and Apple Mac remote computer support team can help Pennsylvania companies with an extensive set of IT products and technologies that include network architecture, email support, security consulting for networks and company processes, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Mac OS X systems, virtual server products for server economization and centralized administration, and transitioning from older applications to contemporary solutions based on updated versions of UNIX/Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's support professionals offer remote troubleshooting for computers based on leading variants of the UNIX OS such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX or familiar Linux platforms such as RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent leads the IT consulting arena for providing fast and economical communication with Cisco CCIEs. CCIEs are sought-after network professionals who earn this prestigious certification by completing thorough examinations supervised by Cisco. The vast majority of CCIEs are hired by large enterprises or nationwide Internet service providers, and as a result their skills are not easily available to smaller companies.

Progent is one of the rare IT consulting organizations that ensures that CCIEs are available to support small and medium sized organizations. In addition, Progent offers fast access to a CCIE via telephone so your company can receive immediate support for critical network problems that are impacting your productivity but are outside the comfort zone of your local network maintenance personnel. Progent's CCIE consultants can tie into your system by utilizing the latest remote support tools in order to execute rapid and cost-effective analysis and repair of urgent network trouble. To learn additional information concerning Progent's services for Cisco network appliances, see Cisco Network Professional Support.

Microsoft Gold Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-qualified remote support professionals offer network troubleshooting and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of support engineers who can help you with a broad variety of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange Server 2016 migration, Exchange 2013 consulting, Exchange Server 2010 management, SharePoint Server application development, Lync Server integration and Microsoft Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 migration and development and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server planning, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

Certified Network Security Consultants
Progent offers you access to accredited CISM, CISA and CISSP security engineers who can deliver a variety of system protection solutions to improve the immunity of your UNIX/Linux, Sun Solaris, or Apple Mac network against internal or external threats or help you to recuperate promptly from an assault. Security services offered by Progent include: in depth security analysis using platforms such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Solar Winds and Netcat; quick recovery from virus and worm assaults; setting up firewalls; planning safe techniques for off-site and mobile connectivity; securing your messaging system from spam and directory harvest attacks; and offering continual network monitoring. To find out more on Progent's security services for small and medium-size businesses, see Progent's Consulting Services for System Security.

Applications Support: Training, Customization, Troubleshooting
Progent's Mac technology experts can support the creative facets of Mac computing by providing help services and training in imaging, sound, and motion video. Progent's support professionals offer help in a variety of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group offers professional engineering support and training in specific application fields including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for familiar Microsoft applications including CRM, Project, Microsoft Office Word, and MS Excel. To find out additional information on Progent's consulting, customization, and training offerings for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Team.

Help Desk Call Center Support and Outsourcing Alternatives
Progent offers several support programs for Call Center assistance that include UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended primarily for companies who need the timely accessibility of a professional Call Center but who have relatively small funds and IT management resources. Progentís Virtual Help Desk is a transparent supplement to your current Help Desk staff. Progent can operate as a main Call Center for your organization, serve as an escalation resource for the most challenging technical issues, or be available in those situations when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Help Desk or enhancing your current one, selecting or customizing Help Desk software products to address the particular requirements of your business, or adding temporary staff to work online with your internal Help Desk resources to handle high-demand scenarios such as system upgrades. To find out more information about Progent's Help Desk Call Center support and outsourcing, visit Progent's Help Desk Services.

Progent's Remote Technical Support Tools
Progent has deployed a collection of customized tools, refined over more than a decade of field experience, dedicated to promoting the most advanced quality of service for delivering online technical help and repair for small and medium-size company information systems. Progent provides secure Virtual Private Network support for gateways from a variety of leading sources including Microsoft, Cisco, Sonicwall and Checkpoint. Protected VPN remote connectivity permits the experts of Progent's remote service group to interface to your environment remotely without compromising network security.

Progent's highly evolved customer support reporting system includes thorough documentation for all service delivered to Progent's customers. Each authorized Progent staff engineer has access to the history of services provided to each client by any team engineer. This history of problems and resolutions is structured as a readily accessible proprietary database that enables Progent's remote support experts to share their knowledge with the whole team to make sure that the efficiency of Progent's support services improves over time. Progent's partnerships with major vendors including Cisco and Microsoft make available other extensive support knowledge bases as well as to vendors' internal technical personnel that allow Progent's remote consulting specialists to arrive at the optimal resolutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Immediately
To learn how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco CCIE for emergency online engineering assistance in Pennsylvania, call 1-800-993-9400 or visit Expert Remote Network Help.

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