If your business network is in Pennsylvania you can depend on fast phone-based technical support from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE support specialist to help with the toughest issues affecting your computer network. Progent maintains one of the largest teams of UNIX and Cisco CCIE support professionals accessible remotely of any independent support organization in the country. Rates are reasonable, charges are per minute, sign-up is immediate, and service is world class.

In case your Pennsylvania organization is situated far from more populated urban areas like Philadelphia, Pittsburgh, Allentown, or Erie, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers could be limited when you have a crisis. This could mean a drop in income for your business, upset clients, unproductive workers, and defocused management. By calling Progent, you have access to a qualified consultant ready to provide expertise when you require it to get your computer network running.

Because Progent bills for remote support on a per-minute basis, your company is invoiced exclusively for support provided. Progent requires no service activation charge. Many online consulting companies apply large minimum payments or charge for each quarter hour or more. Progent's fine granularity and straightforward pricing model avoid large invoices for quick fixes.

If your Pennsylvania business requires online support for UNIX/Linux, Solaris, Apple Mac or Cisco technology, go to Progent's online support, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Support Services Special?
Progent's seasoned team of remote consulting professionals possesses a wide array of world-class computer skills. This allows Progent's online technical support specialists to deal successfully with the most complex network trouble faster than is feasible with ordinary third-party service organizations or with the in-house IT resources commonly available to small or mid-size companies. Progent has refined the tools and experience to repair technical issues efficiently in a wide variety of computer configurations that incorporate combinations of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CISCO CCIE engineers have earned advanced credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support experts also hold a variety of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Professional.

In order to help businesses who maintain networks incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's online service group offers the expertise of support specialists who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent provides online contact with engineers who hold major security credentials such as Certified Information Security Manager Engineers, CISSP experts, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network problems allows trouble ticket escalation, if needed, to experts with sufficient background to resolve unusually intractable jobs. This accelerates resolutions of emergency problems, prevents network downtime, and minimizes technical support bills.

For companies anywhere in Pennsylvania, Progent enables virtually instant online contact with UNIX/Linux, Sun Solaris, Mac OS X specialist for emergency support to fix network problems that are affecting business productivity and are not within the scope of your on-hand IT support organization. Progent's UNIX/Linux, Solaris, Mac OS X, and Cisco CCIE-qualified engineers can analyze your system via advanced remote troubleshooting tools that allow them to deliver quick and affordable diagnosis and remediation of critical computer problems.

Services Progent's Remote Support Specialists Can Provide Your Pennsylvania Business
Progent's online professionals can provide advanced assistance for an extensive array of UNIX/Linux, Apple OS X, Cisco, and Microsoft solutions such as:

Online Expertise for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Solaris, and Apple Mac OS X online network support staff can help Pennsylvania companies with a broad assortment of computer products and technologies that include network infrastructure, messaging support, security expertise for networks and business processes, Windows integration with UNIX, Linux, Sun Solaris, or Mac OS X platforms, virtual server technologies for processor economization and streamlined administration, and migration from older applications to modern environments based on newer versions of UNIX/Linux, Solaris, Apple Mac, or Microsoft Windows.

Progent's service professionals can provide remote troubleshooting for computers powered by major versions of UNIX such as: Mac OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux platforms such as RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the computer support arena for offering immediate and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking professionals who qualify for this prestigious certification by passing intense examinations given by Cisco. Usually Cisco CCIEs are hired by large corporations or national ISPs, and as a result their skills are not conveniently accessible to small and mid-size businesses.

Progent is among the few network support providers that makes sure that Cisco CCIEs stay accessible to support small and medium sized businesses. In addition, Progent facilitates convenient communication with a CCIE via phone so that you can receive timely support for critical network problems that are hurting your business but are outside the comfort zone of your usual network support resources. Progent's CCIE engineers can tie into your system via secure remote support technology to execute quick and cost-effective diagnosis and resolution of critical system anomalies.

Cisco qualified engineers from Progent can assist your business to plan, implement, and service an integrated information system that can streamline business processes, cut costs, and speed time to profitability. By combining Cisco broadband routers expertise with Catalyst switches support and Cisco Aironet wireless products integration help, Progent can greatly enhance the business value of your connectivity environment in Pennsylvania. To see more information concerning Progent's support for Cisco network appliances, see Cisco Network Consulting Services.

Gold Certified Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-certified remote support experts can provide network problem solving and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your company the assistance of support professionals who can help your company with a broad variety of platform practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 configuration, Exchange 2010 maintenance, SharePoint Server 2013 application development, Lync 2010 implementation and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager network monitoring, Project Server training, SBS Server 2011 support, and Windows Essentials cloud integration.

Qualified Network Security Consultants
Progent offers you the services of qualified CISM and ISSAP security consultants who can deliver a range of security services to bolster the immunity of your UNIX/Linux, Sun Solaris, or Apple Mac network against internal or external threats or assist you to revive rapidly from an attack. Security solutions offered by Progent include: in depth security audits utilizing technologies such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Solar Winds and Netcat; efficient recovery from virus and worm assaults; integrating firewalls; designing safe architectures for remote and mobile connectivity; protecting your messaging system against spam and DHA attacks; and implementing 24x7 proactive monitoring. To learn more on Progent's security expertise for small and medium-size companies, go to Progent's Consulting Expertise for Network Security.

Applications Support: Training, Custom Development, Integration
Progent's Mac technology experts can promote the creative aspect of Macintosh environments by offering consulting services and training in imaging, audio, and motion video. Progent's consultants offer expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group can supply professional consulting support and training in special application areas including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and training for popular Microsoft business applications such as Microsoft CRM, Project, Office Word, and MS Office Excel. To read more about Progent's consulting, custom programming, and training offerings for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

Help Desk Call Center Support Alternatives
Progent offers a variety of support programs for Help Desk Call Center services including UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed mainly for companies who need the immediate accessibility of an effective Help Desk but who have limited budgets and IT management resources. Progent’s Virtual Help Desk is a transparent extension of your current Helpdesk resources. Progent can act as a main Help Desk Call Center for your organization, represent an escalation resource for the most challenging network problems, or be ready in those situations when your other resources are swamped. Progent's Call Center Consulting Services can aid you in establishing an effective new Help Desk or improving your current one, evaluating or programming Help Desk application software to address the special needs of your business, or adding supplemental personnel to work online in conjunction with your internal Call Center resources during high-demand events like system upgrades.

Progent is a Microsoft Partner and maintains a skilled team of Cisco-authorized network specialists. Progent's Help Desk Call Center staff of experienced UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft professionals can offer your clients instant contact with a reliable support resource with years of experience delivering telephone-based support and remote access repair service for small and midsize business networks. Progent's focus is on giving the Call Center a respected reputation as a solid driver of company performance, and Progent's charter is to fix rather than merely document problems. To find out more information concerning Progent's Call Center support and outsourcing services, go to Progent's Help Desk Call Center Services.

Progent's Online Support Tools
Progent has developed a collection of optimized technologies, refined over years of use, focused on promoting the highest standard of service for providing remote engineering help and repair for small and midsize company IT networks. Progent offers safe VPN support for gateways from multiple leading sources including Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN online connectivity allows the consultants of Progent's online support team to link to your network remotely without compromising network security.

Progent's sophisticated service database system includes extensive records for all service provided to Progent's customers. Every authorized Progent staff engineer has the benefit of the specifics of support delivered to each client by any team member. This archive of trouble tickets and resolutions is structured as an easily retrievable proprietary knowledge base that allows Progent's online support experts to share their experiences with the whole team to make sure that the effectiveness of Progent's technical support grows over time. Progent's partnerships with key vendors including Cisco and Microsoft make available other vast support databases and to vendors' internal engineering personnel that enable Progent's online consulting experts to arrive at the best solutions quickly.

Talk to a UNIX/Linux or Cisco Technical Support Expert Immediately
To learn how to ask a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco certified CCIE for urgent remote professional help in Pennsylvania, phone 1-800-993-9400 or visit Urgent Remote Network Support.

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