For small company networks located throughout the state of Pennsylvania, Progent's Microsoft qualified professionals can provide online support and troubleshooting to repair your network issues fast and cost effectively. Progent has acquired world-class skills, advanced software utilities, and support databases to diagnose and repair IT problems while avoiding the expense and time delays normally associated with in-person technical service dispatches.

If your Pennsylvania organization is located beyond the larger metro areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your nearby network systems support options may be limited in expertise, or unavailable during a crisis. This results in a office network that is unusable or causing productivity loss due to technical problems continuing for too long. Progent’s staff of expert network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a extensive range of customers. This means you obtain not only the technical skills needed for the task, but a professional with demonstrated methods for applying those skills to deliver efficient network solutions.

Progent's Test Lab at the Herakles/QTS Colocation Center
The Progent Test and Training Lab located at the QTS Colocation Center in Sacramento includes a collection of advanced computers and network equipment that can be utilized online or on site to facilitate system testing, assessments, performance testing, repair, business continuity planning, education, and additional purposes to help Progent's customers successfully carry out major projects.

Consulting and Support Services for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of IT infrastructure monitoring and management tools and is designed to provide a unified mechanism for deploying and managing virtualized fabric and services across hybrid networks that can incorporate on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of any size with any aspect of building, implementing, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization architecture, help you upgrade smoothly from legacy releases of Virtual Machine Manager, develop processes for creating and installing VMs and VM hosts, implement fault-tolerant scale-out clusters, integrate your datacenter resources with public cloud services, set up virtual switches, develop and debug PowerShell scripts, and help you evaluate the strategic advantages of the latest technologies like Storage Spaces Direct and Host Guardian Service. Progent's hypervisor experts offer advanced Hyper-V consulting and VMware vSphere expertise.

Oracle Administration Services and Software Programming
Progent can provide help from an Oracle certified consultant for Oracle DBA expertise or an Oracle software developer for building database business applications. Progent's Oracle DBAs can help you to streamline key Oracle management tasks including performance tuning, backup and restore processes, and information security. Progent's Oracle application developers can assist your company to build, tune, enhance, or port Oracle-based programs using PL/SQL. Progent offers skill using SQL Developer, SQL *Plus, and JDeveloper and can also assist you to tune current SQL programs using Oracle's SQL Access Advisor.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultantscan provide advanced online consulting to help companies of any size to integrate their IT infrastructure with leading public clouds such as Azure and Amazon Web Services (AWS). Progent can assist you to design and administer hybrid environments that support Windows and Linux operating systems and applications in hybrid network models that combine physical IT assets as well as public cloud services. To help you to integrate public cloud services with physical datacenters, Progent can provide a variety of public cloud integration services such as Office 365 integration with on-premises Exchange and Azure hybrid cloud design and integration services, Amazon Web Services cloud integration support, and Amazon Web Marketing Service development and troubleshooting.

Cisco Unified CM and Cisco Unified Communications Manager Express Consulting
Cisco Unified Communications Manager (CUCM), originally known as CallManager, functions as the heart of Cisco's collaboration platform. Unified Communications Manager and Unified Communications Manager Express offer an advanced IP-PBX solution by integrating closely with apps that include Unified Communications Manager IM and Presence Service, Cisco Unity Express for voicemail management, Mobile Connect for Single Number Reach (SNR), and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified CUCM consultants can help with any aspect of CUCM support and debugging in areas that include integrating VoIP phones and desktop video IP phones, designing dial plans, configuring SIP PSTN trunks and CUBE internetworking, deploying Cisco ISR routers with CUBE support, designing Cisco UCS server clustering solutions for survivability, and integration with Exchange Server.

MySQL Software Programming and Database Administration Support
Progent's MySQL database management consultants can provide a selection of budget-friendly online support services to assist organizations of any size to optimize the strategic benefit of MySQL technology. Consulting services available from Progent for MySQL systems cover database administration services, application programming, and MySQL migration assistance.

ProSight Data Protection Services Managed Cloud Backup and Recovery
ProSight Data Protection Services automated backup and disaster recovery provides small and mid-sized businesses an affordable and fully managed service for reliable backup/disaster recovery. For a low monthly price, ProSight Data Protection Services automates your backup processes and allows rapid restoration of critical files, apps and virtual machines that have become lost or damaged as a result of hardware failures, software bugs, disasters, human mistakes, or malicious attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, and PCI and, when needed, can assist you to recover your critical information. Learn more about Progent's complete ProSight series of affordable network management outsourcing services for small and mid-size organizations.

iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote assistance to help your business to design, configure, and troubleshoot any aspect of your iPhone and Windows integration efforts and is available for short-term jobs to help you get past specific technical roadblocks or major engagements to help you finish business-critical projects on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid networks and can help you build or maintain a highly available, secure and efficient infrastructure that is best suited to your mode of computing. Progent can also provide online and on-premises training to help manage and use your iOS devices in a secure, collaborative environment that optimizes the strategic value of your information network.

Google Android Smartphone Integration
Progent's Android phone and tablet integration consulting have extensive background delivering online and onsite support for businesses of all sizes who want to integrate Android phones and tablets into their information networks so that users can be productive while on the go. Progent has the range of know-how to solve technical problems that involve multiple vendors and that entail a mix of older and up-to-date technology. Progent provides affordable online expertise to help you with any aspect of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide occasional support to assist you to handle particularly stubborn IT problems, or Progent can provide comprehensive project management services to help you complete major network projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid networks and can provide expertise with operating systems, applications, management tools and network infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and operate Android phones and tablets efficiently.

Cisco Wireless IP Phone Integration and Troubleshooting
Integration of Cisco's wireless VoIP phones typically requires that you configure and optimize numerous key pieces of your wireless environment including wireless access points, routers and switches, Cisco wireless LAN controllers, and management software. Progent's Cisco wireless IP phone configuration consultants offer online and onsite assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering services that can range from debugging the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.

Planning and Configuration Support for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts can help your business to migrate to Aironet access points and Cisco Wi-Fi controllers that comply with the new 802.11ac Wi-Fi standard, enabling you to triple the performance for your Wi-Fi LAN while expanding the coverage.

Progent's Consulting and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can expand their market, lower their cost of sales, improve reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development team and provide programming, workflow integration, project management support, and training so you can cut development time and expedite your ROI.

Automated Server Monitoring with Microsoft System Center Operations Manager Operations Manager
Progent provides a selection of network support packages built on System Center 2016 Operations Manager services. Progent's automated, round-the-clock server monitoring makes your server support proactive rather than reactive. By anticipating potential problems before they cause system downtime, Progent's server monitoring can keep your information network free of stressful and expensive service interruptions.

Microsoft SQL Server Software Programming
Progent's Microsoft-certified SQL Server developers can assist with every phase of building and maintaining SQL Server-powered applications. Progent adheres to industry best practices within Microsoft's MSF Framework to create extensible, manageable line-of-business applications and to finish application projects on time and on budget. Development expertise offered by Progent for SQL Server applications includes requirements analysis, database modeling, normalization, data migration, T-SQL coding, software configuration, storage management, performance optimization, backup/recovery strategies, clustering, synchronization, security and compliance, and business continuity.

Talk to a Progent Computer Support Expert
To see how you can access a Progent computer consultant for remote or onsite expertise in , call 1-800-993-9400 or visit Remote Network Support.














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