For office networks located within the state of Pennsylvania, Progent's Microsoft qualified engineers can provide remote phone help and remote troubleshooting to resolve your network issues quickly and affordably. Progent has developed enterprise-level expertise, sophisticated utilities, and support databases to diagnose and resolve computer network problems without the cost and delays normally associated with on-site service dispatches.

If your Pennsylvania business is situated outside of the larger metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your nearby network support options may be limited in technical expertise, or unavailable during an emergency. This can result in a office network that is unpredictable or causing efficiency loss due to technical issues continuing for too long. Progentís team of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical projects for a broad range of customers. This means you get not just the technical competency needed for the task, but a professional with field proven methods for applying those skills to assist with affordable network solutions.

Easy Sign-on and Billing Structure
Progent makes it easy to become a client. Progent requests no complex contracts, no minimum commitments, no retainer fees, and no minimum support time for services performed during normal working hours. All service time is fully documented and billed to the precise number of minutes used. Per-minute billing avoids scenarios in which clients are charged major dollars for quick fixes. Your company is charged exclusively for the support you are provided.

Progent's Consulting, Programming and Training Services for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants offer a broad range of online support services to assist your organization to design, develop, pilot test, deploy, manage, and troubleshoot applications based on any version of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can help your business to migrate your existing Excel solutions to the newest versions of Excel, integrate Excel with iOS and Android mobile devices, and fix compatibility problems between various releases of Office Excel. Progent offers on-demand help to organizations looking for a fast fix to a stubborn problem related to Excel and Progent can also provide comprehensive project management services for migrating or creating mission-critical applications based on Excel. Progent's affordable webinar training for Office Excel can be customized to meet the special requirements of individuals or groups.

Best Practices Followed by Expert Engineers
Many organizations situated far from areas with plentiful network consultants utilize poorly trained or inexperienced local consultants for critical IT support. This can result in a system that is undependable or unproductive. Progentís staff of Microsoft and Cisco qualified engineers average over a decade of hands-on industry experience, in the trenches of network support, performing an extensive range of technical tasks for a diverse selection of clients. Consequently, with Progent you get not only high-level technical skills, but a consultant who understands computer industry leading practices in applying those skills to solve real-world business network issues efficiently and in a consistent fashion.

Online Seminars for Popular Desktop Applications
Progent offers live online classes for an array of desktop programs and operating systems such as Microsoft Office and Office 365 Excel, Word, PowerPoint, Project, Adobe Acrobat, Adobe Photoshop CS, Crystal Reports, and Microsoft Windows 10 and 8. Webinar-based learning offers all the benefits of conventional in-person sessions, such as instant interaction between students and teachers, but avoids the costs of transportation and the challenge of attempting to accommodate the schedules of multiple students.

Apple iPhone Integration and Management
Progent's iPhone and iPad integration consultants can provide cost-effective online consulting to assist your business to plan, deploy, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for quick tasks to help you get past specific technical roadblocks or long-term engagements to help you finish large-scale projects on time and within budget. Progent has expertise in local, cloud-based, or hybrid networks and can help you build or maintain a highly available, protected and scalable network infrastructure that is best suited to your computing model. Progent can also provide remote and onsite training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the business value of your IT system.

BI Reporting and Analytics Consulting and Troubleshooting
Progentís BI reporting experts offer online and onsite consulting to assist your organization with any facet of business intelligence (BI) reporting ranging from debugging or modernizing reports to planning and deploying a comprehensive BI solution. Progent's management reporting consultants can help your company to maintain your current reporting system, help you to upgrade databases and applications from a legacy reporting platform to a current one, and provide as-needed remote training to meet your specific needs. Progentís management reporting and analytics consultants offer experience in all popular business intelligence reporting and visualization platforms such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel business analytics add-ins such as Power Pivot, Power Query and Power View, and Report Designer.

Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can assist businesses of all sizes to adhere to leading practices to configure SCVMM 2012 hosts and host groups, networking, storage systems, and library resources; design, integrate, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class reporting. Progent can help your company to upgrade from an older release of SCVMM or from a third-party management system, and Progent can show you how you to enhance and troubleshoot your existing SCVMM environment so you get the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to assist you to design and implement a smooth upgrade from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from new assurance capabilities, more affordable VMM storage options, and other enhancements.

Design and Configuration Support for Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified Wi-Fi experts can assist you to upgrade to Aironet wireless access points and Cisco wireless controllers that comply with the new 802.11ac Wi-Fi standard, enabling you to get three times the speed for your wireless LAN while increasing the area covered.

Cisco Unity Connection and Unity Express (CUE) Integration and Troubleshooting
Cisco Unity Connection, a seamless extension of Unified Communications Manager (CUCM), is a unified voicemail solution that promotes teamwork by offering flexible set of options for accessing voice messages within a framework that is simple to deploy and administer. Cisco Unity Connection allows you to read and manage voicemail messages from your Exchange inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified VoIP Phone, a smartphone, or an iPad or tablet. Cisco Unity Express (CUE), available in certain Cisco Integrated Services routers, provides affordable voicemail, integrated messaging, interactive voice response, and greeting functions for small to medium businesses and enterprise branch locations with up to 500 users. Progent's Cisco-qualified CCIE consultants offer Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your CUE solution delivers maximum competitive advantage.

Progent's Integration Support for Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is an affordable, entry-level platform that enables small organizations to transition from the older physical in-house datacenter to the contemporary hybrid networking paradigm that combines local and cloud-based resources. Progent's certified Windows Server Essentials consultants offer cost-effective remote consulting and technical support for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to evaluate the potential business advantages of moving to Windows Server Essentials and adopting a hybrid on-premises/cloud-based design for your computing ecosystem. Progent can provide comprehensive project management to help you design and execute an efficient move to Windows Server Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Azure integration consulting services.) Progent can also provide continuing consulting, technical support, and training.

Data Backup Expertise
Progent's data backup engineers offer support for a wide range of utilities and technologies that provide solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and smartphones. Progent offers help for all major data protection platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan PRO, Double-Take Backup, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can help you to deploy, upgrade, or troubleshoot backup/restore systems for a variety of architectures such as on-premises, remote, cloud-based, or a mix.

Get in Touch with a Progent Computer Support Expert
To learn how to get in touch with a Progent computer support expert for remote or onsite assistance in , phone 1-800-993-9400 or visit Remote Computer Help.














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