For small company computer networks located in the state of Pennsylvania, Progent's Microsoft and Cisco certified technicians can provide phone help and remote troubleshooting to resolve your network issues fast and cost effectively. Progent has acquired world-class skills, sophisticated tools, and support knowledge bases to troubleshoot and resolve computer network problems without the cost and delays normally associated with on-site technical service calls.

If your Pennsylvania small business is located outside of the larger metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your nearby network support options may be limited in technical capability, or not available during an emergency. This can result in a network that is unstable or causing wasted time due to technical issues continuing for too long. Progentís team of expert network professionals average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical projects for a varied range of clients. This means you get not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to provide efficient network solutions.

Best Practices Applied by Expert Consultants
Many organizations located far from cities with plentiful expert engineers utilize less qualified or unseasoned local resources for vital network support. This can produce a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco certified consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide range of information system tasks for a broad selection of clients. Consequently, with Progent you get not just expert technical knowledge, but an engineer who follows computer industry leading practices in using that knowledge to resolve actual information network problems successfully and in a consistent fashion.

Google Android Phone Integration
Progent's Android phone integration consultants have years of background delivering online and onsite support for businesses of any size who want to integrate Android phones into their information systems so that users can work together from anywhere. Progent offers the range of know-how to resolve network issues that span numerous manufacturers and that entail a mix of older and current technology. Progent provides cost-effective remote expertise to assist you with any aspect of designing, configuring, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to help you to resolve especially challenging technical issues, or Progent can provide comprehensive project management services to help you complete major IT initiatives on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and offers expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also offers specialized group or individual training to show you how to manage and operate Android phones and tablets efficiently.

Microsoft Dynamics NAV Consulting
The latest edition of Microsoft Dynamics NAV includes several innovations including tailored Role Centers, enhanced business analytics and reporting options, and advanced workflow management. Progent's Dynamics NAV ERP professionals can provide software development, integration and debugging support to help you to get the most from Microsoft Dynamics NAV. Progentís consultants can show you how to integrate Microsoft Dynamics NAV ERP software to other services and applications. Also, Progent can assist you to create and utilize data warehouses so you can improve your understanding of your business, acquire additional clients, refine your marketing campaigns, and form productive alliances.

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, find and safeguard information about your network infrastructure, procedures, business apps, and services. You can instantly locate passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can save as much as 50% of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT data. Whether youíre making improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need the instant you need it. Find out more about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

High-level Project Management Experts
For enterprise customers in need of high-level project management assistance, Progent offers access to senior IT professionals with decades of background in technology management, program development, and business process engineering for organizations from Big 4 firms to dot-com startups to government agencies. These seasoned IT managers offer project management skills to help organizations to adhere to best practices to ensure that development or deployment projects are successfully completed on time and on budget.

Consulting Expertise for System Center 2016 Virtual Machine Manager
Microsoft System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network management products and is designed to provide a centralized solution for configuring and managing virtualized datacenters across hybrid networks that can incorporate private clouds and Microsoft Azure resources. Progent's SCVMM 2016 consultants can help organizations of all sizes with any aspect of building, implementing, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, show you how to upgrade efficiently from legacy releases of VMM, develop workflows for building and installing virtual machines and hosts, implement fault-tolerant scale-out clusters, connect your datacenter infrastructure with public cloud services, configure virtual switches, write and debug PowerShell scripts, and assist you to assess the potential business benefits of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor professionals can provide world-class Hyper-V consulting and VMware vSphere expertise.

Extended Hours Online Support
Progent's economical extended hours remote technical support program offers companies round-the-clock access to remote technical support from Progent's Technical Response Center. Services available outside standard business hours include fixing problems with Microsoft servers, MS Windows desktop support, assistance with MS Office programs, system backup/restore, and basic routing and switching support for Cisco networking products.

Design, Integration and Support Expertise for Microsoft System center 2012 R2
Progent's Microsoft System Center consultants have over 15 years of background integrating, maintaining and troubleshooting the key components included with System Center and can assist you to design, configure, support, and fix your System Center ecosystem to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also offers System Center 2016 upgrade planning and support to help your organization to move to the latest version of Microsoft System Center from an earlier release or from another IT management platform to deliver the benefits of best-in-class deployment, centralized management, security and compliance, plus infrastructure and application availability and performance monitoring.

Cisco Unified Messaging and Collaboration Consulting Services
Progent can provide online or onsite access to a Cisco Certified Internetwork Expert (CCIE) consultant to help you to plan, deploy, administer and repair converged communications environments based on Cisco Unified Communication products in an in-house, cloud-based, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have extensive experience helping companies of all sizes to create collaboration ecosystems by providing expert services that include Unified Communications Manager and Cisco CallManager system design and deployment, IP voice and video phones configuration, and wireless IP phone deployment. Progent's consultants can assist you with Cisco's extensive library of UC applications such as Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Mobility.

Progent's Consulting Support for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is a value-priced, entry-level platform that enables small organizations to make the move from the older physical in-house datacenter to the modern hybrid networking model that combines local and cloud-based software and infrastructure. Progent's certified Windows Server Essentials consultants offer cost-effective online consulting and troubleshooting services for Windows Server 2012 R2 Essentials. Progent can assist you to evaluate the potential business benefits of migrating to Essentials and adopting a hybrid on-premises/cloud-based model for your computing environment. Progent can provide full-service project management to help you design and execute a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online applications and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises Exchange deployments and Azure integration consulting services.) Progent also offers as-needed consulting help, technical support, and customized training.

Microsoft SharePoint Consultants
Progent's Microsoft-authorized Microsoft SharePoint Server 2010 engineers and SharePoint 2007 experts can help you rationalize the business case for implementing the latest version of Microsoft SharePoint, consult with you on the most appropriate edition of Microsoft SharePoint Server for your circumstances, provide configuration and deployment services, assist you to install Microsoft SQL Server as a supporting database manager, optimize your network infrastructure, integrate your standard and customized application programs to work with SharePoint, design a comprehensive security strategy that encompasses portal technology, and provide troubleshooting and Contact Center services.

Progent's Online Consulting and Training Services for Microsoft Office Desktop and Office 365
Progent's certified Office and Office 365 experts can assist companies to incorporate Microsoft Office desktop and Microsoft Office 365 applications such as Office Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and Publisher into a seamless solution that provides fast return on investment and enables better business outcomes. Progent can help your company to integrate Office or Office 365 applications with each other and with additional core Microsoft technologies such as SharePoint, Exchange Server and Microsoft SQL Server. Progent can also help you fix compatibility issues with different releases of Office and offers customized online Microsoft Office and Office 365 instruction to individuals and teams.

Get in Touch with a Progent Network Consultant
To see how you can get in touch with a Progent network consultant for online or onsite help in , call 1-800-993-9400 or visit Online Network Help.

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