For small company network systems located anywhere in the state of Pennsylvania, Progent's Microsoft and Cisco qualified technicians can deliver online support and troubleshooting to fix your computer system troubles fast and affordably. Progent has acquired world-class expertise, software utilities, and support databases to diagnose and fix computer network problems without the high cost and time delays normally associated with in-person service visits.

If your Pennsylvania organization is located outside of the larger metropolitan areas such as Philadelphia, Pittsburgh, Allentown, or Erie, your local computer network support options may be limited in technical capability, or not available during urgent situations. This results in a office network that is unpredictable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of network consultants average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a large range of technical tasks for a extensive range of customers. This means you get not just the technical skills needed for the job, but a consultant with demonstrated methods for applying that expertise to deliver cost effective network solutions.

Microsoft SQL Server 2012 Support Services
Progent can provide the expertise of Microsoft-certified SQL Server 2012 engineers and seasoned software programmers, database administrators, project managers, network infrastructure architects, disaster recovery/business continuity planning specialists, and security professionals to help you to maintain your SQL Server 2012 environment and configure an efficient and secure network infrastructure that helps you maximize the business benefit of SQL Server 2012. Progent can also help you to upgrade to SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Microsoft Exchange 2016 Migration Support Services
Progent's certified MS Exchange 2016 consultants can assist you in any and all facets of your migration to Microsoft Exchange 2016 such as designing high availability architecture for an on-premises, Microsoft cloud connected or hybrid environment; CAL licensing compliance for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization strategy; specifying storage requirements for your VMs, databases and log files; setting up hardware load balancing for high-availability CAS services; planning, setting up and testing Exchange Servers and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint; updating your firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and setting up Outlook on the web.

ProSight DPS Managed Backup
ProSight Data Protection Services from Progent provide small and mid-sized organizations a low cost and fully managed service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services automates your backup activities and allows rapid restoration of critical files, apps and virtual machines that have become unavailable or damaged due to component failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR consultants can deliver world-class support to set up ProSight DPS to to comply with government and industry regulatory requirements like IPPA, FIRPA, and PCI and, whenever needed, can assist you to restore your business-critical data. Read more about ProSight DPS Managed Cloud Backup.

Progent's Consulting, Programming and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's certified Office Excel and Office 365 Excel consultants can provide a broad variety of online services to help you to design, develop, test, deploy, manage, and debug applications powered by any release of Microsoft Excel, including Excel 2016 and Microsoft Office 365 Excel. Progent can assist your business to move your legacy Excel solutions to the newest releases of Excel, integrate Excel with iOS and Google Android smart phones and tablets, and identify and fix compatibility problems between different versions of Office Excel. Progent offers as-needed support to organizations looking for a quick fix to a stubborn problem associated with Excel and Progent can also provide comprehensive project management services for upgrading or developing mission-critical application software based on Office Excel. Progent's affordable webinar training classes for Excel can be custom tailored to address the special requirements of individual users or groups.

Microsoft Dynamics NAV Consulting
The latest edition of MS Dynamics NAV ERP includes powerful innovations such as specialized Role Centers, improved analytics and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV consulting professionals offer software development, configuration and troubleshooting services to enable your company to get the most from Microsoft Dynamics NAV. Progentís engineers can show you how to connect Microsoft Dynamics NAV to other systems and applications. Also, Progent can assist your organization to design and analyze databases so you can enhance your understanding of your business, attract additional customers, expand your marketing strategies, and build productive alliances.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment options for urgent technical assistance include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 payment terms are available for regular corporate accounts.

PC Desktop Support Services
Progent's desktop support engineers can help you to install desktop computers, notebooks, or handheld computers individually or assist you to design and carry out a company-wide migration to a current version of an OS or a new release of a key desktop program. Progent's certified desktop specialists can install titles from Microsoft's Office line of productivity software or Microsoft Dynamics financial and CRM products on your workstations so they integrate productively with all Microsoft programs, products from popular publishers, database servers, and key solutions network-wide. For example, Progent can set up Outlook email client on a workstation or notebook to support both the usage profile of the user and the protection requirements of your company. Progent can also provide remote and on-site troubleshooting support for desktops.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the skill of computer security experts. GIAC accreditations are acknowledged by companies and institutions throughout the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide support for all of the security capabilities covered under GIAC accreditation including auditing infrastructure security mechanisms, event management and response, intrusion detection, web services security and SIEM solutions for compliance with government mandates for promptly reporting security incidents.

Configuration Consulting for Microsoft Lync 2013
Lync 2013 allows businesses of all sizes to build a centrally managed and secure communications environment that permits a Bring-Your-Own-Device computing style with IM, presence, audio/video and web conferencing with application sharing and whiteboard, and both IP and PSTN calling enabled for a broad range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants can assist you to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or mixed topology suitable for your present and future plans, implement Lync Server 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your management team and users. Progent has expertise in critical components of a Lync Server 2013 deployment including Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync Server 2013 with key Office and Office 365 apps such as Outlook, Excel and PowerPoint. If your company are already running Microsoft Lync Server, Progent's Skype for Business Server experts can assist you to plan and implement out a smooth migration to Skype for Business.

Planning Deployments of Cisco's Managed Switches
Progent's Cisco-certified CCIE network technology consultants offer world-class online and on-premises consulting and technical support for Cisco's Catalyst, Nexus and Meraki series of managed switches for applications that range from small or midsize organizations and campus networks to giant data centers and service providers. Progent can assist you to deploy Cisco's quickly improving switch solutions to realize the throughput, expandability, resilience, virtualization support, security and manageability needed by your organization. For information about Progent's consulting and support for Cisco's extensive portfolio of Catalyst switches, see Cisco Catalyst switch consulting and support services. For information about Progent's support for Cisco's Nexus Series of switches, refer to Nexus switch consulting and troubleshooting services. For information about Progent's support for Cisco Meraki switches, visit Meraki switches consulting services.

Spam and Virus Filtering Services and Email Encryption
Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security vendors to provide web-based management and comprehensive protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with an on-premises security gateway appliance to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based threats. The cloud filter acts as a preliminary barricade and blocks most threats from making it to your security perimeter. This decreases your vulnerability to external attacks and saves network bandwidth and storage. Email Guard's on-premises security gateway device provides a deeper level of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The local gateway can also help Exchange Server to monitor and protect internal email that stays inside your corporate firewall.

Desktop and Mobile Device Unified Configuration Management Support
Progent can provide Configuration Manager 2016 hybrid cloud integration, System Center Configuration Manager design and deployment and Intune consulting to consolidate and simplify the administration of your desktops along with your Cloud-connected tablets and smartphones. Progent can assist you to upgrade efficiently to Configuration Manager 2016 from an older change management platform or help you to modify your current SCCM 2016 environment to support your changing business requirements.

Talk to a Progent Network Consultant
To find out how you can get in touch with a Progent network consultant for remote or onsite assistance in , phone 1-800-993-9400 or go to Remote Computer Help.














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