Enterprise Services

Internet colocation facilities provide businesses of all sizes an affordable option to achieve a protected, high-availability environment for business-critical networks. Internet data centers host web and email servers, switches, disk arrays and other gear. Progent’s Internet data center support services deliver professional on=site and off-site help for businesses who use colocation sites in Pittsburgh, Pennsylvania.

Internet Data Center Support Services from Progent
Progent’s Internet data center support services are designed for companies that have computer systems located at Internet Data Centers and who need dependable on-site and remote support from Microsoft and Cisco qualified network professionals.

Progent offers a full selection of colocation center technical services, including network design evaluation, Microsoft Windows and Linux server setup, problem analysis for server and communications systems, designing and implementing fault-tolerant environments, creating multi-layer protection structures, firewall setup and repair, configuring load balancing solutions, developing robust server clustering configurations, and delivering virtualization expertise.

Continuous Monitoring
Companies who use colocation facilities can benefit from Progent’s Microsoft System Center Operations Manager subscription service to get 24x7 server and application monitoring that extends far beyond ordinary connectivity testing. The Technical Response Center can react proactively to potential problems detected by Microsoft Operations Manager before they develop into serious network problems. Progent provides expert online troubleshooting for quick and cost-effective problem resolution, or if required Progent can dispatch qualified consultants to the data center for on-premises support.

Progent’s expert consulting resources are a budget-friendly option to the managed services packages offered by many colo centers because with Progent you pay only for the services you require when you receive it. No ongoing retainers or monthly support contracts are required.

Experts in Data Center Support Services
Because Progent’s engineers have in-depth backgrounds providing support in colocation centers in Pittsburgh, Pennsylvania, Progent can interact effectively with their engineering, network administration, and operations teams to expedite service requests and prioritize problems for fast resolution.

If you are considering moving to an Internet data center from internal hosting, Progent can design a comprehensive strategy that will align with your business objectives, operational requirements, and financial limitations, while adhering to leading practices for colo environments. Critical elements such as fault tolerance, remote management, security, replication and restore, and technical support can all be managed by Progent's IT experts with extensive hands-on backgrounds that enables them to know which solutions succeed and which are problematic. Progent can manage your complete move into the colo site, including comprehensive project management services to ensure a smooth move with little disruption of operations.

Your company can utilize Progent’s colocation center experts as a backup to your in-house IT support group or as a second-tier escalation option for complex problems with network infrastructure or server configuration. Progent’s commitment to promoting knowledge transfer from our skilled engineers to our customer's in-house network support personnel helps our customers get the best return on for their IT support services dollars.

Progent can assist you to select a colo facility that meets your particular technical requirements, connectivity alternatives, service response levels, physical security mandates, fault tolerance objectives, budgetary restrictions, and geographic proximity targets.

The features and cost of colocation center services can differ widely. To help you to make appropriate decisions for your circumstances, Progent’s consultants can clarify the ramifications and trade-offs involved with the data center options in Pittsburgh.

Here is a selection of popular Internet data centers in Pittsburgh, PA where Progent offers local and online network support services:

Ascent Data
A90 Beta Drive, Pittsburgh

Citynet Pittsburgh
Allegheny Center Mall, Pittsburgh

Cogent Pittsburg
650 Smithfield, Pittsburgh

Expedient Communications - Pittsburgh
810 Parish Street, Pittsburgh

Switch & Data Pittsburgh
100 South Commons, Suite 126, Pittsburgh

TeraSwitch Networks - DC1
1016 North Lincoln Ave, Pittsburgh

XO Pittsburgh
Allegheny Center Mall, Pittsburgh

Get in Touch with Progent for Data Center Support
For support for networks located at a colo site or for assistance developing a colo plan, call Progent at 800-993-9400 or see Contact Progent.