Progent provides clients access to engineers who have earned some of the IT industry's most prestigious certifications. Progent believes that clients deserve to know that their IT service professionals have accredited training plus extensive practical backgrounds so that Progent's customers can engage Progent's support with trust. In many cases, vendor certifications such as the Cisco Certified Internetwork Experts (CCIE) confers privileges for significantly better vendor support than is available to uncertified service providers, allowing Progent to deliver customers a higher level of IT support. In addition, recognized credentials such as CISSP or ISSEP for network security can help enterprise customers to show compliance with regulatory requirements by using the services of accredited industry experts.

Additional Topics of Interest

VMware SRM Technology Professional
VMware VCDX Consultants Milwaukee, WI

VMware's popular Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a consistent workflow for restoring services quickly following an outage. Site Recovery Manager supports centrally managed and automated recovery, application mobility, and transparent site migration, failback and re-protect. SRM also enables transparent testing for disaster recovery, updates and patches and can generate reports to verify complete service recovery, validate SLAs and prove DR compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to design, deploy, test and maintain a disaster recovery solution powered by VMware SRM.

Exchange 2010 Unified messaging IT Consultant
Technical Support Redwood City

Progent's Microsoft and Cisco-certified network experts can assist your organization to assess the value of Microsoft Exchange Server 2010 for your company and can assist your IT staff to plan and carry out a smooth upgrade to Exchange 2010 from Exchange Server 2003 or Exchange Server 2007 that will provide quick ROI by increasing your workers' efficiency, lowering the cost of equipment and service, simplifying management, and consolidating your key communications technologies.

Microsoft SQL Server 2014 Engineer
SQL Server 2014 Cardinality Estimation Engineer

Microsoft SQL Server 2014 incorporates major enhancements in key areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory technology that works seamlessly across all types of applications including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective remote and on-premises services that include planning, deployment, administration, troubleshooting, and application development expertise to help organizations of all sizes to realize fast return from their SQL Server 2014 deployment.

Microsoft Exchange Network Consulting
Menlo Park, California Exchange 2007 Edge Server Network Consultants

Progent's Microsoft certified consultants can help you design and deploy a smooth in-place Exchange Server 2007 upgrade plan that minimizes productivity disruption, reduces ongoing support requirements, and makes your Exchange 2007 Server easy to administer. For complicated multiple server or multi-location migrations, Progent has the experience to finish your project quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and design offerings include assistance with the configuration of third-party add-ons to Exchange 2007 Server and the creation of unified messaging implementations based on Exchange 2007 Server.

Integration Support for 802.11ac Access Point
Cisco Support and Setup for WAP

Progent's Cisco-certified Wi-Fi technology consulting experts can help organizations to deploy, manage, and troubleshoot Cisco wireless products such as Aironet and Meraki Wave 2 wireless access points (APs) as well as Cisco's Wireless Network Controllers.

Video IP Phones Remote Troubleshooting
Utah Network Consultant for SRST

Progent's Cisco certified network infrastructure experts can provide advanced support for Cisco Unified Communications Manager (formerly CallManager). Progent can help you to integrate VoIP phones, create dial plans, configure SIP trunking and PSTN connections, deploy Cisco ISR G2 routers with CUBE support, and deploy UCS server failover systems.

Remote Network Support Professional
Award Winning Remote Network Support Consult

For medium-size businesses who need IT consulting services, Progent can deliver a variety of options such as local help, on-line assistance, phone-based Help Desk, round-the-clock support with remote system monitoring, temporary staffing, business relocation support, software development, and expert consulting. For midsize businesses in California or other areas serviced by Progent's field engineers, Progent offers professional onsite help for solving technical issues rapidly and economically.

Call Center Specialist
Virtual Help Desk IT Consulting in Rhode Island

Progent's Microsoft and Cisco authorized Consultants provide three ways to help medium-size and large businesses create an efficient and successful internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process analysis and improvement, executive reporting, education of internal staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help companies sift through the various top level Help Desk software packages on the market and determine what packages might be too costly, lack critical functions, or align badly with your organization's corporate culture. Progent also offers short-term staffing for businesses who want to augment their in-house Help Desk team for special projects or to fill in for absent or incapacitated personnel.

Onsite Technical Support for SCCM 2012 Software Inventory
System Center 2012 Configuration Manager Online Technical Support

Progent can help your organization to prepare for, deploy, and operate Microsoft System Center 2012 R2 Configuration Manager. Progent can help you to migrate efficiently to SCCM 2012 from a legacy change management solution or help you to enhance your current SCCM 2012 ecosystem to support your changing business needs. Also, Progent can assist you to create an infrastructure that extracts the most value from SCCM by providing expertise with related Microsoft technologies including Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services, and Internet Information Services (IIS).

Outsourcing for Meraki 802.11ac Access Point Upgrade
CCDP Certified Remote Support for Meraki MR34 Access Point

Progent's Cisco-Meraki Wi-Fi access point consultants can help you to design, configure, manage and debug Cisco's Meraki-based Wi-Fi networks for environments ranging from a small office to a campus or a nationwide enterprise. Progent can also help you to incorporate other Cisco appliances for unified management.

Technical Consultant for SCVMM 2012 and Windows Server 2012
Integration Support

Progent can assist businesses of all sizes to adhere to leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; design, integrate, and manage private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive monitoring. Progent can help your company to move from an older version of SCVMM or from another virtualization management system, and Progent can assist you to enhance and troubleshoot your existing SCVMM environment so you realize the highest possible return on investment.

Dynamics GP/Great Plains Support and Setup
Information Technology Consulting for Great Plains Hayward, CA

Microsoft Dynamics GP/Great Plains allows you to grow and control your company more efficiently by offering easy access to strategic information and a rapid ROI. Dynamics GP confers major business benefits including its ability to extend the reach of your organization, handle your financials, computerize financial operations, unify procedures throughout your business, refine inventory control, increase order accuracy, expand revenue and minimize turnaround time, and maximize cash flow. Progent can show you how to configure and manage a robust, secure server and network foundation to support Great Plains, and can provide expert Dynamics GP/Great Plains support professionals to help you reap all the benefits of your Microsoft Dynamics GP business management system.

Amazon hybrid cloud integration Expert Development
Integration Firm Oklahoma

Progent offers affordable online support to help companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can assist your IT team with every phase of Amazon AWS integration including needs analysis, readiness assessment, architectural design, testing, deployment, centralized administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN technology and can help you deploy cloud-centric or hybrid cloud networking models that efficiently incorporate Amazon AWS cloud services. Progent can provide as-needed consulting to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing or co-sourcing services to help you migrate to the Amazon AWS cloud on time and within budget.

Small Business Help and Support
Small Office Consultants in Albuquerque, NM

If you have a small business network with 10 to 50 network clients, Progent's computer outsourcing services save your organization from dependence on an individual freelance service provider while giving you cost-effective and reliable access to high-quality technical expertise. By providing network support help when you require it, providing advanced knowledge for critical technologies, delivering unique services such as 24x7 network monitoring, and billing only for services you receive, Progent gives you an economical solution for maximizing the profitability of your small business network. Progent is the intelligent way for small organizations to build and support a robust and secure information network and to have quick access to the experienced support ordinarily restricted to businesses who can afford a sizeable internal IT organization.

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