Progent offers clients the services of engineers who have earned some of the IT industry's most prized credentials. Progent believes that customers have the right to know that their computer support professionals have accredited testing plus broad practical experience so that Progent's clients can engage Progent's service with trust. Often, vendor certifications like the CCIE confers priority for substantially superior vendor assistance than is available to non-certified consultants, enabling Progent to offer clients a better level of computer support. In addition, recognized certifications such as CISM or CISSP for IT security can help enterprise clients to show compliance with regulatory demands by using the assistance of accredited IT professionals.


Additional Topics of Interest

wireless VoIP phone and Aironet APs Outsourcing
Remote Troubleshooting

Cisco's wireless VoIP phones are hardened Wi-Fi devices intended for professionals who are on the move within campus, warehouse, health-care or other venues where IT management requires user endpoints that provide more administrative control, data security and durability than is achievable with the BYOD style of workplace communications. Successful integration of Cisco's wireless IP phones typically demands that you configure and optimize many components of your Wi-Fi infrastructure such as wireless access points, switches, Cisco wireless LAN controllers, and management tools. Progent's certified consultants offer remote and onsite assistance to help you build and administer a Cisco wireless IP phone deployment by delivering integration services that can range from debugging the configuration of a wireless IP phone or AP to providing project management outsourcing or co-sourcing services for updating the wireless architecture of a campus.

SCDPM 2012 Troubleshooting Onsite Technical Support
SCDPM 2012 Deduplication Network Consultants

Progent's Microsoft-certified consultants can provide remote or in-person expertise to help businesses of all sizes to plan, deploy, manage, and repair a backup/recovery solution based on System Center 2012 Data Protection Manager (SCDPM 2012). Progent can assist you to upgrade from earlier versions of SCDPM or from another backup/recovery system, and Progent can optimize your SCDPM 2012 implementation for onsite, cloud-based, or hybrid datacenters. Progent can provide as-needed support for fixing especially challenging issues, or comprehensive project management support. Progent's consultants can also assist you to design SCDPM 2012 into an enterprise-class disaster recovery strategy.

Microsoft Certified Gold Partner Information Technology Integrators
Microsoft Gold Partner Consulting Services Firm

Progent is a Microsoft Gold Certified Partner with accredited competencies such as Information Worker Solutions. Microsoft Gold Certified Partners are the elite Microsoft Business Partners who earn the highest client endorsement and enjoy the closest operational relationship with Microsoft. The knowledge, capabilities, and commitment required to achieve the level of Microsoft Gold Partner pays dividends to Progent's customers by allowing Progent to provide your business better technical solutions for your information system.

CCIE Expert Certified Integration Support for Unified CM and Microsoft Office
Computer Consultant for Unified Communications Manager

Cisco Cisco Unified Communications Manager (CUCM), originally known as CallManager, functions as the heart of Cisco's collaboration portfolio. CUCM and Unified Communications Manager Express (CME) offer a borderless IP-PBX by integrating with applications like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact solution. Progent's CCIE-certified network consultants offer effective and affordable online and onsite expertise to help organizations of all sizes to create and maintain CUCM ecosystems by providing Cisco Unified Communications Manager integration and technical support consulting services that add optimum business value. Progent can help with any facet of CUCM setup and debugging in areas that include integrating Voice over IP phones and desktop Video phones, designing dial plans, configuring SIP trunking and PSTN support, installing Cisco ISR routers with CUBE VoIP networking support, designing UCS server failover solutions for high availability, performance tuning, and integration with Exchange Server and Skype for Business.

Reseller Program for Network Support Support Outsourcing
Support Outsourcing Winston-Salem

Progent offers a variety of opportunities for single consultants or groups to make money by acting as referrers, sales agents, or resellers of Progent's IT support and network consulting. Options are performing as a sales representative for Progent-branded consulting or taking advantage of Progent's information technology engineers under your own service brand as a transparent arm of your IT services company.

iPad and Outlook Web App Consultants
Mac voice mail Remote Troubleshooting

Exchange Servers and Macintosh workstations can work together efficiently. Progent's Mac and Microsoft qualified consultants can help you install Microsoft Entourage and Microsoft Exchange Server so your Apple Macintosh users can work closely with colleagues who use Microsoft Outlook. With Microsoft Exchange and Entourage for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and send messages, examine the Exchange global address list, copy addresses, sync up appointments, and alert fellow workers to conferences with your Exchange account. Progent will verify that your Exchange Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also offers customized onsite Entourage training.

SharePoint Portal Server Network Consulting
Microsoft Gold Certified Partner SPS Network Engineer in Newark, NJ

Progentís Microsoft-certified consultants can provide businesses of all sizes consulting, troubleshooting, and application development services for SharePoint and SharePoint Online. SharePoint is an advanced collaboration platform that uses web-based technology for intelligently connecting people, teams and data. SharePoint provides a central spot for your employees or customers to connect to, manage, share and interact with relevant data, files, and applications and to communicate with other people. SharePoint allows quicker and more intelligent decisions, more efficient sharing across groups and more economical business processes. Windows SharePoint Services connect employees, customers, workgroups and projects with the information theyíve created in a manner that makes data easy to locate, retrieve and apply. Progent's certified SharePoint consultants can help you to support your current SharePoint environment or migrate to the latest version of SharePoint.




Progent's certified professionals can help you to assess the advantages of Microsoft Windows Server 2012 R2 for your company, create pilot environments and rollout strategies, optimize your network for local, multi-site, cloud-based, and partial-cloud environments, train your IT management staff, create a corporate-wide security plan, automate network management, help with application development, and build and test a disaster recovery/business continuity plan.

Microsoft Exchange 2003 Professionals
On-site Technical Support San Mateo

Progent's Microsoft certified engineers offer world-class consulting for major implementations of Microsoft Exchange. Progent's experts can help you plan multi-location Exchange Server installations or updates and can provide onsite personnel to assist large companies with deployments of Exchange Server 2007 in the San Francisco Bay Area or any area covered by Progent's consultants.

SCVMM 2016 and PowerShell Consulting
SCVMM 2016 and Windows Server 2016 Technical Support Redwood City

System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 suite of network monitoring and management tools and is designed to offer a centralized solution for deploying and managing virtualized datacenters across hybrid networks that can incorporate on-premises and hosted datacenters and Microsoft Azure services. Progent's Virtual Machine Manager 2016 consulting experts can help businesses of all sizes with all facets of building, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can assess your virtualization topology, help you upgrade smoothly from older versions of VMM, design workflows for creating and installing virtual machines and hosts, implement high-availability scale-out clusters, connect your datacenter infrastructure with public clouds, configure virtual switches, develop and debug PowerShell scripts, and assist you to evaluate the potential business benefits of new technologies such as Storage Spaces Direct and Host Guardian Service. Progent's certified hypervisor experts can provide advanced Hyper-V consulting and VMware vSphere expertise.

Windows Active Directory Consulting
Network Consulting for Active Directory San Diego, California

Windows Enterprise Directory demands significant field experience to integrate efficiently across an enterprise. Progentís Microsoft certified engineers are experienced in planning, deploying, and troubleshooting sophisticated Enterprise AD installations. Progentís areas of proven competence with Windows Server Active Directory include replication problems, multi-domain partition design, repair of corrupted Active Directory objects, cleaning up legacy legacy version configuration objects in production Active Directory systems, and fixing unsuccessful installations of Active Directory and AD-associated programs.

Consultant for Private Cloud Solutions
Private Clouds for Small Businesses Technology Professional

Progent's Private Cloud Hosting service offers comprehensive hosting of a small company's servers in a solution that delivers the highest degree of availability and scalability and is in addition easy to move to any data center. Progent's Private Cloud Hosting and Management options are built on proven virtualization techniques that enable small companies with multi- platform environments to economize significantly on the expense of capital investments, system maintenance, and IT management while benefiting from world-class fault tolerance and an unmatched level of vendor flexibility.

Consultant Services for Essentials for Hyper-V
Citrix Essentials Consult

Progent's Citrix-certified experts can help you to evaluate the strategic benefits of the available editions of Essentials for Hyper-V, assist you to use Citrix management utilities in your Hyper-V environment, and demonstrate to you how you can use Citrix Essentials for Hyper-V to enhance the performance, availability, flexibility, and fault tolerance of your virtual environment while reducing the cost of equipment and support and simplifying administrative tasks.

Microsoft Forefront TMG Online Help
Forefront TMG Help and Support in San Carlos, CA

Microsoft Forefront TMG 2010 builds on the powerful security capabilities of ISA Server and offers a centrally managed Internet gateway that delivers a single-server platform for a variety of security features including an application layer and network layer firewall, URL filtering, antimalware, intrusion protection, application proxy, VPN control, and HTTP and HTTPS inspection. Microsoft Forefront TMG 2010 provides comprehensive web security logging and reporting features, permits customized reports powered by SQL Server, works with Active Directory to streamline authentication, and can be operated as a virtual server to cut expenses and enhance availability. Progent's Microsoft-certified engineers can assist your company to design and carry out test and production deployments; interface Microsoft Forefront Threat Management Gateway with Windows Server 2008 R2, Active Directory, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint; install Microsoft Forefront Threat Management Gateway to operate on a virtual machine with Windows Hyper-V; and provide ongoing consulting and repair services. Progent's consultants can also assist your organization to upgrade smoothly to Forefront TMG 2010 from ISA Server 2006 or ISA Server 2004.


















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