What does Progent do?
Progent is one of America's top independent network consulting companies for small businesses. Progent's staff of Microsoft and Cisco certified consultants concentrate on mainstream services that include Microsoft servers, desktops, and applications; Cisco network infrastructure, firewalls, and VoIP products; security consulting; and remote support and administration. Progent also offers specialized services in a wide variety of applications and technologies including Apple Macintosh support; Linux, UNIX, and Sun Solaris consulting; plus MRP, ERP, management reporting, and CRM support and custom programming.
What types of full-time jobs are available at Progent?
Progent is seeking to hire full-time MCSE-certified engineers, Cisco certified consulting professionals, security specialists, desktop support technicians, remote
troubleshooting experts, and experienced managers who can excel in Progent's dynamic business culture.
Does Progent work with independent contractors?
Progent's Experts Team provides clients with the services of specialized IT consulting professionals who have in-depth technical expertise and work experience in key areas beyond Progent's primary focus in network infrastructure and security. Experts Team consultants are sometimes freelance contractors who have been certified by Progent to cooperate with Progent's full-time staff to offer advanced, end-to-end IT solutions. Progent continually expands the Experts Team to meet the needs of our growing client base.
What are the advantages of working with Progent?
Innovative models for client acquisition, service delivery, work environment, and employee compensation have allowed Progent to become one of the fastest growing and most well respected Microsoft Gold Partners in the United States. If you are a certified IT technician or network consultant strong people skills and a commitment to excellent service, you should consider Progent as an opportunity for enhancing your technical ability, developing a more independent lifestyle, and achieving financial success.
What is Progent's compensation model?
Compensation at Progent is based on revenue sharing. Similar to an independent consultant, your earnings are tied to your performance. Some Progent consultants choose to work at a more relaxed pace, using a self-determined schedule to allow time for personal pursuits. Other consultants focus on maximizing income and working long hours. Progent's philosophy is to let the consultant decide on an appropriate workload and Progent's marketing, sales, virtual infrastructure, and operational procedures will ensure that you are well compensated for the time you spend helping clients. Progent's top consultants are making $165K/year.
What geographic areas are supported by Progent?
Progent's consultants who offer on-site service are concentrated in the San Francisco Bay Area and Northern California, while others are situated in select cities throughout the United States. Progent specializes in remote network troubleshooting and management services, so opportunities are available for certified support professionals anywhere in the U.S. For situations that require on-site service, Progent's remote support consultants often team up with on-site engineers to provide clients with the most cost-effective solutions available. Progent's remote support experts are also experienced in working with a client's in-house IT staff and can guide on-site personnel to perform hands-on tasks when necessary.
Do I need certification to work with Progent?
In a word, YES. Progent is seeking consultants with industry-standard certifications for the fields in which they specialize. For example, Microsoft experts should have earned MCSE certificates, Cisco consultants should have CCIE credentials, and security specialists should have a CISSP, CISA, CISM, or equivalent security credential. Progent acknowledges that a credential is not a guarantee of excellence, but as a professional consulting firm Progent believes that clients expect and deserve to be served by experts who have taken the time and effort to earn appropriate credentials. Progent actively encourages all staff consultants to earn additional credentials by subsiding training classes and aggressively marketing the services of consultants with the top certifications.
Can I moonlight at Progent?
If you are not ready to leave your current employment but are interested in working as a part-time contractor for Progent, it is important that your existing employer permits this outside activity. If so, and if you have a technical specialty that allows you to offer in-depth expertise in an area not supported by Progent's core consulting staff, you should contact Progent to find out about contracting opportunities.
How do I apply for a position at Progent?
If you are interested in applying for a full-time job or contracting opportunity at Progent, please e-mail your resume to jobs@progent.com. If you are interested in a specific full-time job opening, please include Progent's job code for that position.
Below is a list of our current job openings:
Job Code
Job Description
A09
Operations Administrator Position
Progent is looking for a talented individual for the work-at-home position of Operations Administrator to help the Director of Operations with the day-to-day management of financial information, currently using QuickBooks, in performing A/P and asset management responsibilities for a small, quickly expanding company.
IT Recruitment Manager Job
Progent has an opening for a senior administrative executive for hiring IT experts to join Progent's group of support specialists who provide IT outsourcing and computer consulting services to customers worldwide.
Technical Response Center Coordinator Job
Progent is hiring an experienced individual for the job of Technical Response Center (TRC) Coordinator working with an innovative high tech business in a fast-paced environment. The Technical Response Center Coordinator is to be the first point of contact for incoming Technical Response Center and Main number calls and must present a professional and sympathetic demeanor in the start up of Urgent Services.
Customer Services Administrative Assistant Job
The Customer Services Administrative Assistant helps the Director of Customer Services in the day-to-day operations of Progent’s Customer Care program, including duties such as First Service follow up calls. The Customer Services Administrative Assistant carries out a variety of administrative duties for the Director of Customer Services to make sure Progent provides exceptional client service.
Market Development Representative Jobs
The Business Development Representative is a senior level sales executive charged with selling Progent's broad range of network outsourcing and support services and acting as the primary customer interface. The Business Development Representative is a key part of the executive team, working in sync with the CEO and Directors and Managers to make sure that corporate goals are met and that the highest level of services are provided to our customers.
Senior IT Consulting Expert, MCSE Job
Progent is seeking an experienced, MCSE support engineer to become part of Progent's core staff of network professionals. You must have communication skills plus technical knowledge and must be solutions driven.
Desktop Engineer Job
Progent is seeking a Desktop Support Expert to help Progent customers to maintain all users of workstation and notebook PCs based on MS Windows 2000, Vista, and XP technology. Work collaboratively with customer's management or IT organization or under the direction of a Progent Senior Engineer to help the client’s end users.
Senior Remote Support Expert Positions
Progent is seeking a Senior Remote Support Specialist to work with a range of small business customers to maintain and support IT systems on-line, utilizing sophisticated tools including Microsoft Windows 2K/2003 and the MS .NET platform.
Senior Online Network Support Expert Job in Australia
Progent is seeking a Senior Remote Network Support Engineer in Australia to work with a range of international clients to manage and support information networks via telephone or remote access.
Senior Cisco Consultant Positions
Progent is seeking a Senior Cisco Engineer with Cisco CCIE certification to join Progent's staff of professionals to help clients to plan, install, maintain, and troubleshoot IT networks based on Cisco products.
Certified Security Engineer Jobs
Progent is seeking a Senior Security Engineer with CISSP, CISM, or CISA or equivalent security credentials to join Progent's team of professionals to provide small businesses a full range of security consulting such as system security evaluation, penetration testing, security strategy, network monitoring, security architecture, access control systems consulting, operations security, and disaster recovery planning.
If you want to apply for any position listed above, you should send your resume to jobs@progent.com. Please include the code numbers of the positions that interest you.
