Progent has developed a variety of opportunities for individuals or groups to make money by acting as referrers, selling assistants, or resellers of Progent's IT support and advanced consulting. Alternatives include operating as a sales agent for Progent-branded services or using Progent's consulting engineers under your own brand as a transparent extension of your IT consulting company.

Additional Topics of Interest

The Certified in Risk and Information Systems Control (CRISC) certification program was initiated by ISACA in 2010 to verify an IT professional's ability to design, implement, and maintain information system controls to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to create and carry out a workplace continuity plan that follows industry best practices identified by CRISC and crafted to match your company's risk appetite, business goals, and IT budget.

XenDesktop Technology Consulting Services
Citrix VHD desktops Online Support Services Philadelphia, PA

For Windows desktop virtualization, Progent can provide the expertise of a Citrix-certified XenDesktop consultant who can assist you to design a XenDesktop solution that improves the business impact of your information system; configure XenDesktop technology with your physical and virtual servers, user devices, and printers; migrate your older virtual desktop software to current versions of XenDesktop; and deliver advanced remote troubleshooting. Progent can also instruct your IT staff to follow best practices to maintain XenDesktop efficiently.

Windows Server 2012 Virtual Fibre Channel Outsourcing
Owings Mills, MD Windows Server 2012 Storage Spaces Online Support

Progent's Microsoft-certified professionals can help you to assess the business value of Windows Server 2012 R2 for your organization, create pilot environments and rollout plans, tune your network infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT support staff, develop a corporate-wide security strategy, automate IT administration, help with creating applications, and generate and validate a disaster recovery/business continuity plan.

Cisco Help Desk Consultant Services
Redwood Shores, CA Cisco Help Desk Consultant Services

The Helpdesk service delivery model adopted by Progent's Technical Response Center offers small companies an effective alternative to reliance on independent service individuals by offering extensive expertise accessible to multiple support groups, optional 24x7 availability of emergency help, fast escalation to appropriate experts for handling the most difficult issues, service consistency and dependability, prompt follow through enforced by seasoned service managers, a variety of easy-to-use techniques for requesting service jobs, and excellent progress visibility enabled by ticket tracking and available via a web-based portal.

Cisco VoIP Phones and Cisco Unity Integration Services
Support and Integration for Cisco IP phones

Cisco Unified Communications Manager (Unified CM), previously named CallManager, acts as the foundation of Cisco's communications and collaboration platform. CUCM and Unified CM Express provide an advanced IP-PBX solution by integrating closely with applications such as Cisco Unified CM IM and Presence Service, Unity Connection for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact center. Progent's CCIE-certified network consultants can assist with any facet of CUCM support and debugging in areas such as integrating Voice over IP phones and video IP phones, reviewing dial plans, configuring SIP trunking and PSTN calling, deploying ISR G2 routers with CUBE support, creating UCS server failover systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Network Architecture IT Specialists
Top Quality Enterprise Windows 2000 Information Technology Consulting Group Napa, CA

For enterprises with branch offices in California or any region covered by Progent's engineers, Progent's Microsoft-certified IT support experts and authorized Cisco network specialists can provide a variety of network consulting services such as project planning, SOX compliance, office moves, enterprise security, system architecture, on-site or remote emergency support, and troubleshooting for co-location hosting facilities. A Progent network architect can show you how to plan a multi-office information system that makes smart use of collocation services and Internet hosting sites. Progentís Microsoft qualified consultants can help large enterprises design, integrate and support massive rollouts of the latest releases of Microsoft technology including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise editions of Windows. Progentís CCIE and Cisco Certified Network Professional consultants can assist you to deploy Cisco technology for connection solutions that combine basic, high-speed, integrated, and wireless networking.

ProSight Email Content Filtering Technology Professional
Consulting in Orlando, Florida

Progent's ProSight Email Guard solution uses the technology of leading data security companies to deliver centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, DHAs, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your exposure to external threats and conserves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper level of analysis for incoming email. For outgoing email, the on-premises security gateway provides AV and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also assist Microsoft Exchange Server to monitor and protect internal email that stays within your security perimeter.

Microsoft ISA Server 2006 Troubleshooting
Anchorage, AK Microsoft ISA Server 2006 On-site Technical Support

Microsoft ISA 2006 is a comprehensive edge gateway that provides a fully integrated application layer firewall, VPN, and web caching platform for protecting the Internet-facing networks of any sized business against a broad range of attacks. Progent's Microsoft ISA Server 2006 experts can show you how to plan, rationalize, pilot, install, configure and support the Standard or Enterprise version of ISA Server on your information system.

Cisco ASA firewall with Firepower Network Consultants
Firepower Services Remote Technical Support San Diego, CA

The new Cisco ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more value than Cisco's earlier PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX 500 firewalls for new installations. Progent's Cisco-qualified CCIE network experts can help your company to maintain your existing PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent can also assist your organization to plan, integrate, tune, manage and debug firewall solutions built on Cisco ASA firewalls with Firepower Services.

Information Transfer Network Consultants
Online Troubleshooting for Knowledge Transfer

Progent is committed to information transfer from Progent's support experts to customers. By educating clients to handle problems that are within their scope, Progent can focus on offering hard-to-find skills where Progent faces little competition. Small companies who work with familiar freelance consultants or who employ in-house IT staffs benefit when Progent transfers knowledge about critical technology and proven processes to make their networks more robust, secure, and productive.

Support for Postini
Antispam Installation support in Jersey City, NJ

Email Guard by Postini provides continually updated spam and virus filtering, content filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini aggregator and service specialist. If your business is too small to purchase for a standard Postini license, you can still get the use of Postiniís Perimeter Management technology via Progentís E-Mail Guard spam filtering and anti-virus service program. Progentís expert e-mail protection professionals can help you devise an email safety strategy that incorporates anti-spam and antivirus services and policies.

Skype for Business and Active Directory Consult
Skype for Business and Cisco UC Specialist Santa Rosa, CA

Progent's consultants can provide remote and on-premises expertise for companies of all sizes to evaluate the costs/benefits of upgrading to Skype for Business or Skype for Business Online from any version of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist your business to design a local, cloud-based or hybrid topology; interface Skype for Business with Microsoft SQL Server,Exchange, SharePoint Server and Office or Office 365; configure HA solutions; interface Skype for Business with your PBX system and PSTN gateway; and interface with third-party communication systems like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security consultants can assist you design and verify a security environment for your Skype for Business deployment that is compliant with government and industry requirements.

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