Sign Up In Advance for Progent Service for Small and Midsize Office Computer Systems Throughout the North America
If your company does not need urgent remote help but expects to need assistance with your information system soon, you can save time and money and ensure that the right IT skill will be ready when you want it by contacting a Progent sales agent and registering as a customer. For details, phone 800-993-9400 or email information@progent.com.
If your company does not need urgent remote support but you think you will require assistance with your network soon, you can save time and money and ensure that the right IT skill will be ready when you require it by getting in touch with a Progent sales agent and signing up as a client. For details, call 800-993-9400 or email information@progent.com.
Progent's Symantec experts can assist you to support older releases of Symantec Firewall and VPN appliances including the Symantec Raptor and Symantec VelociRaptor line or show you how to upgrade to more recent technology from Symantec or other vendors. Progent can also help you create and execute a complete security plan that can incorporate Firewall/VPN devices and software, outsourced security and network defense services, server and application monitoring products, and documented policies and processes. Progent has the expertise to be your single resource for continuing network help, administration, training, and security expertise.
Windows, Linux, UNIX, Solaris Consulting Services Help and Support
If your office computer system mixes Linux-based products platforms with MS Windows, Progent can assist you to incorporate your servers into a cohesive network that allows all your OS platforms to run side by side for simple administration, seamless information exchange, high reliability, superior throughput, and tight security. Progent's UNIX/Linux and MS Windows integration support offerings feature IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and administration, online network support and repair, on-site technical support, and help desk outsourcing.
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by providing help services and education in imaging, audio, and video. Progent's support professionals offer help in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production studio.
Progent’s computer outsourcing support offerings for small companies feature designing Windows XP, .NET, and BackOffice systems, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site troubleshooting, resolving stubborn IT issues, and creating a company-wide security plan. Progent can show you how to enhance network availability and throughput with fault-tolerant technologies, resilient network topology, and proactive network monitoring. Progent also provides special project help for large-scale upgrades and can assist with needs assessment, product inventory, bill of materials production, vendor selection, purchasing logistics, and complete documentation. Progent’s IT outsourcing service also features education for office productivity software such as Microsoft Office.
For medium-size companies who need IT support, Progent offers an array of alternatives such as on-site service, on-line assistance, phone-based Help Desk, round-the-clock support with remote network monitoring, emergency staffing, site relocation support, application programming, and professional consultation. For midsize businesses in California or other areas covered by Progent's field engineers, Progent offers expert in-person help for solving technical problems rapidly and economically.
Great Plains Accounting Technology Consulting Services Troubleshooting
important characteristics of Microsoft Dynamics Great Plains software include a modular structure that allows you to buy just the functionality you require, a standardized foundation based on Microsoft technologies to protect your investment and provide a tightly integrated environment, enhanced reporting services that permit you to track all activities, revenues and expenses and sales trends, compatibility with Microsoft Office to speed access to corporate information, the ability to process information from virtually any db software or desktop software into Microsoft GP, and an open architecture that makes it easy to develop custom applications. Progent can help you configure and support a reliable, secure server and communications network to support Microsoft GP, and can offer expert Great Plains support professionals to help you turn the powerful features of Great Plains accounting into a high-value business solution.
Progent's Microsoft certified support team can show you how to design and implement a smooth in-place Exchange Server 2003 upgrade strategy that minimizes network disruption, reduces ongoing support requirements, and makes your Microsoft Exchange 2003 Server easy to manage. For complicated multi-server or multi-site migrations, Progent has the background to finish your move rapidly and economically. Progent's Exchange 2003 support, repair, and design offerings include assistance with the configuration of outside vendor add-ons to Exchange Server 2003 that are best aligned to your business needs.
Progent’s staff of Microsoft and Cisco certified consultants average longer than ten years of real-world industry background, at the forefront of network service, performing a broad range of technical tasks for an extensive array of clients. Every Progent consultant shares a proven set of individual best practices which are incorporated into company-wide best practices training that Progent teaches its consulting team. This guarantees that you get not just world-class technical help, but also a support engineer with proven approaches for applying technical knowledge to resolve real-world IT problems rapidly.
Progent's certified Internet Security and Acceleration Server consultants have long experience configuring ISA Server-based security installations for information systems with many sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants can assist your small business in designing and implementing a configuration of ISA 2000 Server or ISA Server 2004 that meets your information protection requirements without overly limiting your network productivity. Progent's consultants can help you upgrade from Microsoft Proxy Server from ISA 2000 Server to Microsoft ISA 2006 Enterprise Edition Server or Microsoft ISA 2006 Standard Edition Server.
Server proliferation puts pressure on IT budgets and administrative resources. Server reduction via a virtual infrastructure promises lower total cost of ownership of hardware and faster return on investment, more efficient use of physical computers, streamlined operations, increased network availability, and easier manageability. Common uses for virtual servers are resource consolidation, low-cost platforms for line-of-business legacy applications running on outdated operating systems, and affordable quarantine of program development or pilot testing environments from production systems.
VMware Virtual Server is a free virtualization product that operates on Linux and Microsoft Windows Servers. VMware Server allows companies to segment a single server into multiple virtual servers and to start experiencing the advantages of virtualization with minimal cost. VMware Server is a reliable yet simple to use solution for companies unfamiliar with server virtualization techniques and is based on VMware’s field-proven platform. VMware Virtual Server is well suited for programmers, departments, and branch offices who want to facilitate application development, evaluate software in ready-to-run virtual machines, re-host outdated operating systems, and save time in server provisioning. Progent's skilled virtual server professionals can assist you with VMware Server, VMware ESX Server, and VMware VirtualCenter so your business can take advantage of VMware server consolidation.
Progent’s Microsoft certified experts offer a range of support services for Great Plains Business Software. Microsoft Business Solutions Great Plains is a Microsoft financial platform and business management solution built, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Microsoft Dynamics GP 9.0, the most recent edition of Microsoft financial products in the Microsoft Great Plains Accounting family, provides a cost-effective tool for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Great Plains is easy to install and configure, and with its segmented approach you can purchase only the capability you currently require, with the ability to add clients and enlarge functionality in the future. Progent’s Microsoft Great Plains Software consulting experts can show you how to install, customize and manage Microsoft Dynamics GP 9.0 as well as older editions of Great Plains including Microsoft Great Plains 8.0 and Microsoft Great Plains 7.5.
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