The Progent Test and Training Lab at the QTS (formerly Herakles) Internet Data Center can be used for testing mission-critical applications, developing efficient system upgrade methodologies, evaluating and tuning performance, designing or verifying business continuity solutions, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent customers without sufficient internal resources to configure proper pilot systems, the lab cuts capital costs and technical risk and helps keep critical IT initiatives on schedule.

Additional Topics of Interest

Cisco Certified Partner Consulting Hourly Price Small Business Computer Consulting Services
Orange, CA Consultant Rates Small Office IT Outsourcing

Progent's pricing model is to bill for remote service and in-person visits per minute. As a result, you pay only for delivered services. Progent does not impose a higher rate for off-hours or urgent support, and within California or in areas where Progent provides in-person service, Progent does not charge for travel except for urgent calls where on-site work is less than four hours. In addition, Progent applies no service activation charge and requires no retainer for support services provided during regular business hours. Many service organizations demand large minimum fees or charge for every quarter hour or longer. Progent's one-minute granularity does away with large invoices for quick fixes so you won't be tempted to allow simple problems to stay unaddressed.

Dynamics GP VBA Consultant Services
Dynamics GP VBA Consultants in Sacramento

Progent's expert solution designers and software developers can help your business to build enhancements to Microsoft Dynamics GP/Great Plains that support the special requirement of your organization without losing the advantages of seamless Windows integration and connectivity. Progent can also provide expertise with a range of development tools that can be used to build integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier, Visual Studio for Microsoft Dynamics GP, Extender, eConnect, Web Services for Microsoft Dynamics GP, Integration Manager and ODBC.

System Center Configuration Manager Server Consultant
Jersey City, NJ Microsoft Intune Network Solutions

Progent's Microsoft-certified engineers can help you to automate desktop change and update deployment by providing expertise with administration tools such as Configuration Manager, Systems Management Server, and Windows Server Update Services (WSUS).

SCCM Reporting Integration
SCCM Boundary Groups Technical Support Services in Daly City, CA

Configuration Manager automates application and device deployment and updating, streamlines security and compliance settings control, inventories network resources, protects against company data leakage, provides health monitoring, enables secure end-user self service, and delivers a common point of control for managing multi-OS networks running on-premises, cloud, or hybrid deployment topologies. Progent's Microsoft Gold-certified SCCM consultants and Microsoft Azure cloud integration specialists can assist your organization with any aspect of planning, installing, operating and repairing a SCCM solution for on-premises, cloud-based, or hybrid environments

Support Outsourcing for Microsoft Help Desk
Specialist for Help Desk Jacksonville

Progent's Virtual Helpdesk support services are a seamless extension of your internal IT support staff. Virtual Help Desk can include advanced call center features such as a special phone number with custom greeting. Progent will also send calls directly to staff technicians who are specifically set up and trained to handle your needs. Also, Progent's Help Desk Call Center professionals can use trouble tickets with any client trouble ticket system for seamless integration with your internal network services group. Benefits of Progent's Virtual Network Support Help Desk services include professional Microsoft Help Desk expertise the minute you call, seamless expansion of your in-house resources, front-line help for urgent client issues, and per-minute billing.

Microsoft Office SharePoint Server 2007 Integration
Office SharePoint Server 2007 Computer Consulting Lubbock, TX

Progentís Microsoft-certified consultants can provide small and medium sized companies computer consulting, support, and troubleshooting services for Microsoft SPS 2003. Microsoft Office SharePoint Portal Server is an advanced portal platform for efficiently connecting people, groups and data. SharePoint Portal Server offers a common location for your employees or customers to access, organize, distribute and interact with useful information, files, and applications and to communicate with one another. It allows faster and better decisions, more efficient sharing across teams and more streamlined business practices. The main objective of SharePoint Server is to bring together, in a relevant way, all of the many sources of knowledge accessible within and outside an organization. Windows SharePoint Services connect workers, clients, workgroups and major tasks with the data theyíve developed in a way that makes data easy to find, download and apply.

Microsoft Office 2000 Computer Consulting Company
Nationwide Microsoft Office Information Systems Firms Yountville, CA

Progentís IT outsourcing support offerings for small companies include designing Windows XP, .NET Server, and Microsoft BackOffice environments, coordinating upgrades to Windows XP, Windows 2003 Server, Active Directory, and Exchange Server 2003, Help Desk Call Center, online and on-site repair, fixing chronic IT issues, and creating a company-wide security plan. Progent can help you enhance system reliability and throughput with non-stop configuration, resilient network topology, and proactive server monitoring. Progent also provides project management help for major upgrades and can help with requirements definition, product inventory, bill of materials development, sourcing selection, procurement coordination, and complete documentation. Progentís IT outsourcing service also features education for office productivity packages such as Office XP.

IP-PBX Technical Support
Cisco VoIP Phones and Cisco Unity Professionals in Oklahoma City, Oklahoma

Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist you to configure, manage, and debug Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent offers support for all models of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, originally named CallManager, or with Unified CM Express (CME) to build a an advanced IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Unified CM applications such as Unified CM IM and Presence Service with Jabber support, Cisco Unity Connection for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent can deliver expertise with any facet of Cisco IP Phone integration including reviewing dial plans, configuring SIP trunking, deploying ISR routers with CUBE internetworking capability, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

Windows Server 2016 Hybrid Configuration Technical Support Services
Windows Server 2016 Containers Consultant in Los Altos, CA

Progent's Microsoft Gold-certified information technology consultants offer Windows Server 2016 integration consulting to assist businesses of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid architecture. Progent can assist your company to evaluate the business benefits of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new high-availability and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, JIT Privileged Access Management, Virtual Machine software load, Storage Replica, plus multi-domain clusters.

Cisco Virtual Private Network IT Services
Online Support for VPN Walnut Creek, CA

Cisco's security and offsite access technology for small to medium sized companies offer a complete array of easy-to-administer security hardware and software to help safeguard your wired and wireless information system. Cisco's VPN product family includes routers, firewalls, and Virtual Private Network access concentrators. Progent's expert staff of consultants includes experienced engineers with Cisco Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your company to evaluate Cisco VPN, Cisco RADIUS Security, and other Cisco protection solutions that fit best with your business goals.

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