About Progent Microsoft and Cisco Certified IT Consulting Experts What Customers Say About Progent
Progent's Microsoft and Cisco certified computer engineers offer expert support for a wide range of products and technologies and can provide that expertise by phone nationwide or in person in select cities across the country and anywhere in Northern California. Progent offers 24x7 remote help for information systems based on Windows, UNIX, Linux, Sun Solaris, or Mac OS X, or for systems that incorporate a combination of Microsoft Windows and UNIX/Linux platforms. Progent also can provide access to the help of Cisco CCIE network engineers for complex connectivity issues, as well as the the assistance of CISA and CISM-qualified security engineers to handle complex security design and problem solving. Progent has provided online troubleshooting to companies in all 50 states in the United States.
Progent's pricing policy is to charge for online service and in-person visits by the minute. As a result, you pay only for delivered services. Progent does not demand a higher rate for after-hours or emergency support, and within California or in areas where Progent offers in-person service, Progent does not charge for travel time except for urgent calls where on-site work is less than four hours. Also, Progent imposes no initialization charge and asks no retainer. Many support firms demand substantial minimum payments or charge for each fifteen minutes or longer. Progent's one-minute granularity eliminates large invoices for quick solutions so you will not be forced to allow simple problems to fester.
Cisco's security and offsite access technology for small organizations represent a comprehensive range of manageable security products to help protect your local and remote information system. Cisco's VPN line includes routers, firewalls, intrusion detection devices and VPN appliances. Progent's expert consulting staff includes field-proven engineers with Cisco's Certified Internetwork Expert and Cisco Certified Network Professional certifications who can help your organization to select Cisco Virtual Private Network, Cisco RADIUS Security, Cisco Aironet wireless products, and other Cisco security solutions that fit most closely with your business objectives.
Progent's Microsoft qualified professionals offer world-class support for corporate-wide deployments of Microsoft Exchange Server. Progent's experts can help you prepare for multi-location Exchange Server rollouts or updates and can supply onsite personnel to assist large companies with installations of Exchange Server in the San Francisco Bay Area or any region covered by Progent's consultants.
In addition to providing Microsoft Dynamics GP specialists, Progent can supply experts in Microsoft Axapta, Microsoft Dynamics NAV Business Management Software, Microsoft Dynamics SL 6.5 Accounting Software, Microsoft Business Solutions Retail Management System, Macola ERP by Exact Software, MAS 90 ERP by Best Software, and QuickBooks Pro by Intuit. Progent's experts also can help you integrate and maintain a secure, robust network foundation to support your ERP, MRP and accounting solutions.
Progent offers nationwide urgent technical support and consulting services for businesses who operate networks based on variants of Linux or whose IT systems feature a combination of Linux platforms/Linux and Microsoft Windows products. Online technical support offers maximum return for your IT dollar by extending user productivity and shortening the time billed for network repair services. Sophisticated remote support technology and skilled service specialists and engineers allow Progent to handle the majority of IT problems without squandering time and expense by going to your site. In the vast majority of cases your IT problems can be remediated by telephone or via a combination of phone help and remote network analysis. Progent can put you in touch with Cisco certified CCIE infrastructure experts and CISM and CISSP certified security professionals to help you with the most difficult network issues.
Microsoft Exchange and Apple Mac computers can co-exist efficiently. Progent's Mac and Microsoft certified consultants can help you set up Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who run Microsoft Outlook. With Exchange and Entourage for Mac, Exchange and Apple Macintosh systems can collaborate, enabling Mac users to receive and send email, examine the GAL, copy addresses, sync up calendars, and alert people to conferences via your Microsoft Exchange account. Progent will verify that your Microsoft Server is appropriately configured and that WebDAV and Outlook Web connectivity are working. Progent also can provide customized one-on-one Entourage education.
Progent's SonicWALL consultants can show you how to select, deploy, and manage the SonicWALL Firewall, SonicWALL VPN and SonicWALL PRO family of products and can offer training to help you to manage SonicWALL protection technology. Progent's CISSP qualified consultants, CISM certified security engineers, and CISA qualified IS security audit specialists can show you how to create a complete security plan, including written policies, and build protection into your corporate processes.
Cisco's Unified Wireless Network infrastructure offers affordable wireless networks for productive mobility. Cisco's technology enables the identical degree of protection, scalability, and maintainability for untethered networks that organizations expect in their wired LANs. This includes integrated enterprise-class security that identifies, prevents, and adapts in reaction to known and new security attacks. It includes integrated mobility features such as voice services, position services, guest access, and enhanced protection. Cisco technology has the versatility and expandability to handle the requirements of networks of all sizes, from small businesses to global corporations, within wireless campus deployments or branch offices. Cisco's Unified Wireless Network allows companies to exploit the wireless infrastructure to optimize business processes and increase efficiency via mobility. Cisco's wireless solutions lower across-the-board IT costs and simplifies LAN implementation, support, and management. Wireless products that Progent provides expertise for include Cisco's Aironet 1130AG Series access points, Cisco 1500 Series mesh access points, Cisco 1400 access points/bridges, Cisco's WLCM Integrated Services Routers, and Cisco's 4400 Series Wireless Network Controller.
Microsoft System Center 2005 offers integrated information system management by combining and improving the change, configuration, event, and performance management experience built into Systems Management Server 2003 and Microsoft Operations Manager 2005. System Center 2005 provides sophisticated IT management tools including Systems Management Server 2003 for change and configuration management, Microsoft Operations Manager 2005 to increase network productivity, and System Center Reporting Server to consolidate event and performance information. Progent has broad experience providing Systems Management Server support services and Microsoft Operations Manager consulting as well as expertise in supporting and managing multi-vendor IT environments based on Microsoft, Cisco, Unix/Linux, Mac and other IT companies. This variety of real-world consulting enables Progent to supply end-to-end network management solutions that utilize the industry's best software.
Microsoft Virtual Server, hosted on the Windows Server 2003 operating system and based on software first produced by Connectix, provides the performance necessary to carry out server consolidation, software migration, and server isolation projects through virtualization techniques in an enterprise-ready IT environment with high scalability, manageability, and fault tolerance. Microsoft has aimed Virtual Server at businesses wishing to improve operational efficiency in application development and piloting, migration from legacy mission-critical applications, and hardware consolidation. Progent's certified Virtual Server experts can assist your business to assess and deploy MS Virtual Server 2005.
Progent's Mac and Microsoft Windows support experts can help you combine Mac and Windows computers into seamless networks with full sharing and workgroup support. Allowing efficient cooperation among a mix of servers and workstations powered by Mac OS X and Windows calls for broad knowledge of and background with Apple Macintosh and Windows products. Progent's certifications in Windows and Macintosh consulting makes it possible to provide expert support to businesses that rely on these platforms to keep their strategic advantage.
Progent's Microsoft-certified Internet Security and Acceleration Server consultants have long experience developing ISA Server-based security solutions for IT networks with many sites, mobile workers, and mission-critical web applications. Progent's ISA Firewall consultants can help your company in planning and implementing an installation of ISA 2000 Server or ISA 2004 Server that supports your information security requirements without adversely restricting your network productivity. Progent's consultants can help you migrate from Microsoft Proxy Server from Microsoft ISA 2000 to Microsoft ISA 2006 Enterprise Edition Server or ISA 2006 Standard Edition Server.
