You Need Advanced Technology to Deliver Outstanding Technical Support
Progent believes that a well architected and implemented information system is a pivotal factor for enabling any company's growth, and Progent applies this philosophy in our corporate system environment. Progent has created a fault-tolerant virtual office infrastructure that enables Progent's staff engineers and authorized contractors to deliver fast and efficient support, cooperate closely on sophisticated jobs, and experience professional and private maturity from being part of an exciting business culture of personal drive and independence.

Our entire distributed information technology foundation is housed in three distinct advanced Internet data centers (a couple in San Jose and the other in Sacramento), offering the utmost levels of robustness, redundancy, security, and uptime. By separating our network into different data centers, we are ensured high consequent availability. By situating one of our strategic data centers in Central California, we neutralize the San Francisco region's earthquake risk.

Progent has an advanced VoIP communications system sited in one of Progent's data centers. Our Voice over IP system provides transparent, cohesive voice calling to all in-house members across the U.S. Powerful features such as comprehensive call center functions, find-me/follow-me connections, integrated e-mail Inbox/voice messaging, full-featured Voice over IP hardware phones, and computer-integrated soft-phones, transparent call routing for every user, and built-in automated call management utilities all work in harmony to provide a powerful platform to ensure that clients can quickly and easily communicate with required Progent resources.

Progent has created an expandable infrastructure of 50+ servers that host the core programs required to run Progentís consultants, including Microsoft Exchange e-mail and collaboration, accounting and management information systems, service invoicing packages, help desk systems, web support, access permissions and protection servers, document storage, network shared printing, backup and disaster recovery, marketing and sales automation, Customer Relationship Management, network management and auditing, and VoIP. Progent utilizes server virtualization products from VMware to streamline even more our ability to expand and administer our network.

Progent exploits the advanced infrastructure we have created by offering hosting services for clients who want immediate access to the benefits of Progent's efficient virtual office technology.

Making Sure Client Support Data is Available and Secure
Our client documentation standards are unmatched in the consulting industry, and we have created a world-class system for our consultants to produce complete reports of all support interactions, exchange those service reports with our clients via email after every authorized task, and preserve them in a way that offers high productivity for future and/or cooperative activity with other Progent consultants. Using synchronization software, every Progent consultant can gain full access to key details of customer data whenever necessary, and because of advanced RSA encryption, customer information is at all times protected.

Our virtual office model is stable, mature, and enhanced through the continual involvement of 75+ team members around the U.S. that utilize it every day. Progent has followed a virtual office approach since the company's founding in 1999, and Progentís founder Les Kent has a strong background from his previous businesses in designing and implementing efficient virtual office structures since 1994.

By creating a culture and infrastructure around a virtual office, Progent has attracted a wide range of talented individuals who achieve an exceptional degree of efficiency, professional growth, and enhanced quality of life that has resulted in minimal attrition and lasting client loyalty.

Benefits of Progent's Virtual Office Infrastructure
By utilizing our advanced virtual office environment, Progent's consultants and contractors can avoid spending effort commuting to a physical work facility or driving to perform work on site that could be completed far less expensively by using remote technology. Because the majority of support tasks can be handled remotely, this allows Progent's consultants to spend the maximum number of hours doing revenue-generating work rather than traveling, and gives customers the fastest available information technology resolutions at minimal cost.

Progent engineers have the choice of offering remote services exclusively, coordinating with other team members in case in-person work may be required. At Progent, you can determine your own work calendar to fit your individual lifestyle without jeopardizing the quality of customer service.

Find Out Additional Information Concerning Working with Progent
Follow these pages to find out more details concerning Progent's job opportunities, business philosophy, work environment, compensation structure, and benefits:

Here is a description of Progent's present job opportunities:


Job Code
 
Job Description

P014

Sr. Microsoft Computer Consulting Expert - San Francisco Bay Area
Progent is looking for experienced Sr. Microsoft computer consulting experts in the San Francisco Bay Area to assist a variety of small businesses to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of expertise include system infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring.

Details about Senior Microsoft IT Consultant Jobs


P016

Desktop Engineer - San Francisco Bay Area
Progent is looking for Desktop Support Experts to assist our customers with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer premises in the San Francisco Bay Area. Daytime availability is needed, Monday through Friday. Our consultant will maintain and support clients of all desktop and laptop computers powered by the latest Microsoft technologies. In addition, work closely with client's executives, management, IT staff or under the direction or guidance of our senior consultant to support the client's end users.

Specifics about Desktop Engineer Job


P018

Senior Microsoft Information Technology Consulting Expert - New York Metro, Pittsburgh and Los Angeles Areas
Progent is seeking proven Senior Microsoft information technology consultants in the New York metro, Pittsburgh and Los Angeles areas to help a variety of small and midsize organizations maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

More information about Senior Microsoft Computer Consulting Expert Jobs


Expert

Sr. Microsoft Exchange Consultant - San Francisco Bay Area, Remote
Progent is looking for a Senior Microsoft Exchange consultant to spearhead enterprise-level Microsoft Exchange design and implementation initiatives. The right candidate would be a computer consultant with mastery in the area of Microsoft Exchange 2007 to 2016 and Exchange Online and with a thorough grasp of Microsoft AD. This role would require a background in the consulting, architectural design, implementation and maintenance of these technologies.

More information on Sr. Exchange Expert Jobs


S25

Business Development Representative (BDR) - Los Angeles and New York Metro Areas
Progent is seeking a Business Development Representative (BDR) to work as a senior-level sales executive responsible for selling Progent's broad portfolio of IT outsourcing/co-sourcing and network consulting, and application development services. Activities of the Business Development Representative include:
  • Producing and articulating crucial components of engagement proposals that align Progent's services with real business value
  • Maintaining excellent relationships with Progent's clients
  • Providing ongoing account management and generating follow-on sales
  • Explaining rapidly evolving IT technology

Details about Business Development Representative Jobs - Los Angeles and New York Metro Areas


If you would like to apply for any opening listed above, you should send your resume to jobs@progent.com. Be sure to state the job codes of the jobs of interest.
















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