You Need Advanced Infrastructure to Provide Outstanding Customer Service
Progent believes that a well designed and implemented information system is a pivotal piece for accelerating a firm's success, and we follow this credo in our corporate network environment. We have created a zero-downtime virtual office infrastructure that enables Progent's in-house consultants and authorized contractors to offer fast and efficient service, cooperate closely on sophisticated projects, and gain from career and personal maturity from being part of an exciting company culture of personal drive and independence.

Our complete multi-site information technology infrastructure is housed in three separate advanced Internet data centers (a couple in San Jose and the other in Sacramento), offering the highest levels of fault tolerance, redundancy, data protection, and availability. By splitting our network into different data centers, we are ensured high levels of availability. By locating one of our key data centers in Sacramento, we avoid the San Francisco region's earthquake risk.

Progent has a sophisticated VoIP communications system housed in one of our data centers. Progent's Voice over IP PBX provides seamless, cohesive voice calling to all staff members nationwide Powerful features including comprehensive call center options, find-me/follow-me connections, integrated e-mail Inbox/voice messaging, full-featured VoIP phone sets, and computer-integrated soft-phones, transparent message handling for each user, and built-in software-based call management applications all work together to offer an effective platform to make sure that customers can speedily and easily communicate with required Progent personnel.

Progent has created an expandable infrastructure of 50+ servers that power the core programs required to support our consultants, including Microsoft Exchange messaging and collaboration, financial and reporting software, service billing packages, call center applications, web services, authentication and security servers, document handling, network shared printing, archiving and workplace recovery, sales support, CRM, network management and auditing, and VoIP. Progent leverages virtual server products from VMware to enhance further the ability to scale and manage our network.

Progent leverages the advanced network environment we have designed by offering hosting services for customers who need quick availability of the advantages of Progent's efficient virtual office technology.

Ensuring That Client Support Data is Accessible and Secure
Our customer documentation standards are unmatched in the consulting business, and we have created a powerful environment for our engineers to produce full documentation of all service interactions, share those support details with our clients electronically following every authorized task, and preserve them in a way that allows enhanced efficiency for later and/or cooperative activity with other Progent engineers. Using replication software, every Progent engineer can have full availability to important details of client information any time, and with 1024-bit RSA encryption, client information is at all times protected.

Our virtual office environment is stable, mature, and enhanced by the continual involvement of scores of Progent personnel nationwide who utilize it every day. Progent has practiced a virtual office model since our founding almost a decade ago, and our president Les Kent brings experience from his previous companies in architecting and implementing innovative virtual office structures since 1994.

By creating a culture and network environment based on a virtual office, Progent has attracted a broad spectrum of talented people who achieve an enviable level of efficiency, professional growth, and improved life style that has contributed to low turnover and lasting customer loyalty.

Advantages of Our Virtual Office Network
By using our advanced virtual office technology, Progent's staff engineers and contractors can avoid wasting effort in commutes to a physical work facility or driving to consult in person that could be completed much less expensively by using remote tools. Because the majority of network jobs can be performed off site, this allows our consultants to devote the maximum number of hours doing revenue-generating tasks rather than traveling, and offers customers the fastest available technical solutions at minimal expense.

Progent consultants have the choice of offering remote services only, coordinating with other consultants when in-person activity is needed. At Progent, you can establish your own job calendar to fit your desired lifestyle without compromising the excellence of client support.

Find Out More Information Concerning Jobs at Progent
Follow these links to learn additional information concerning Progent's open positions, business culture, operational conditions, compensation model, and benefits:

Below is a description of Progent's available job openings:


Job Code
 
Description

P014

Sr. Microsoft IT Consultant - San Francisco Bay Area
Progent is seeking experienced Senior Microsoft information technology consultants in the San Francisco Bay Area to help a range of small businesses to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

More information on Sr. Microsoft Computer Consulting Expert Positions


P016

Desktop Support Expert - San Francisco Bay Area
Progent is looking for Desktop Support Experts to help Progent's clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at our client locations in the San Francisco Bay Area. Daytime availability is required, Monday through Friday. Our consultant will maintain and support users of all desktop and notebook computers based on current Microsoft technologies. Also, work closely with client's executives, management, IT staff or under the direction or guidance of Progent's senior consultant to support the client's end users.

Details on Desktop Engineer Jobs


P018

Senior Microsoft Information Technology Consulting Expert - New York Metro, Pittsburgh and Los Angeles Areas
Progent is looking for proven Sr. Microsoft information technology consultants in the New York metro, Pittsburgh and Los Angeles areas to help a range of small organizations manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of knowledge include system architecture, AD design and repair, Exchange-based messaging, security, and server monitoring.

Specifics on Sr. Microsoft Computer Consulting Expert Positions


Expert

Senior Microsoft Exchange Expert - San Francisco Bay Area, Online
Progent is seeking a Senior Microsoft Exchange consultant to spearhead enterprise-level Microsoft Exchange design and implementation initiatives. The right applicant should be a technical consultant with subject matter expertise in the area of Exchange 2007 through 2016 and Exchange Online and with a thorough understanding of Active Directory. This position would require a background in the consulting, architectural design, deployment and support of these technologies.

More information on Senior Exchange Expert Job


S25

Business Development Representative - Los Angeles and New York Metro Areas
Progent is seeking a Business Development Representative to operate as a senior sales executive who is responsible for selling the company's extensive selection of IT outsourcing and computer consulting, and development services. Activities of the BDR include:
  • Producing and articulating crucial elements of consulting proposals which align our deliverables with a client's primary business needs
  • Establishing and maintaining excellent relationships with Progent's customers
  • Providing continuing client management and developing follow-on engagements
  • Explaining rapidly changing technology

More information on Business Development Representative (BDR) Positions - Los Angeles and New York Metro Areas


If you would like to apply for any position listed above, please e-mail your resume to jobs@progent.com. Please include the code numbers of the positions of interest.
















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