You Need Great Technology to Provide Outstanding Technical Service
Progent is convinced that a carefully designed and implemented information system is a crucial piece for enabling any firm's growth, and we apply this belief in our own system environment. Progent has created a zero-downtime virtual office infrastructure that enables our in-house engineers and certified contractors to offer rapid and effective support, collaborate closely on complex jobs, and experience professional and private growth from acting as a member of a dynamic company ethos of self motivation and freedom.

Our entire distributed network foundation is situated in three separate advanced Internet data centers (a couple in Silicon Valley and one in Sacramento), offering the utmost levels of robustness, backup, security, and availability. By splitting our network into different data centers, Progent is ensured high levels of availability. By locating one of our strategic data centers in Sacramento, we avoid the San Francisco Bay Area's earthquake risk.

We have a state-of-the-art Voice over IP communications system sited in one of our data centers. Our Voice over IP system provides transparent, cohesive voice access to all in-house members across the U.S. Powerful capabilities such as sophisticated call center options, find-me/follow-me calling, universal email and voice messaging, full-featured VoIP handsets, and PC-powered software phones, transparent message handling for every user, and integrated automated call management utilities all operate together to offer an effective platform to ensure that customers can quickly and conveniently communicate with required Progent resources.

Progent has designed an expandable architecture of 50+ servers that host the core programs used to support Progentís business, such as Microsoft Exchange messaging and collaboration, accounting and management information systems, client invoicing systems, help desk applications, web support, access permissions and protection servers, document storage, print servers, archiving and workplace recovery, marketing and sales support, Customer Relationship Management, system management and monitoring, and Voice over IP. Progent leverages virtual server products from VMware to enhance further our ability to expand and administer our network.

Progent exploits the advanced infrastructure we have created by offering hosting support for clients who want immediate access to the advantages of Progent's efficient virtual office environment.

Making Sure Client Service Data is Available and Protected
Our client documentation standards are unmatched in the network support business, and we have created a world-class system for our consultants to produce full documentation of all support incidents, share those service details with our customers electronically following each job, and preserve them in a way that offers enhanced productivity for later and/or collaborative activity with other Progent consultants. Using synchronization technology, every Progent consultant is able to have full access to important aspects of client data any time, and with advanced RSA encryption, customer data is always protected.

Our virtual office model is robust, field-proven, and well honed through the active interaction of many dozens of team members around the U.S. who utilize the system daily. Progent has followed a virtual office model since the company's founding almost a decade ago, and Progentís founder Les Kent has a strong background from his former companies in architecting and implementing efficient virtual office structures since 1994.

By creating a culture and network environment around a virtual office, Progent has appealed to a broad range of talented individuals who achieve an enviable level of efficiency, professional growth, and enhanced quality of life that has resulted in minimal turnover and lasting client retention.

Benefits of Progent's Virtual Office Work Style
By using Progent's advanced virtual office technology, our consultants and contractors can stop spending effort commuting to a central office or traveling to perform work on site that could be completed much less expensively by taking advantage of remote technology. Because the majority of support jobs can be performed remotely, this allows our consultants to devote the maximum number of hours doing billable work rather than commuting, and gives clients the fastest possible technical solutions at minimal expense.

Our engineers have the choice of offering remote services exclusively, cooperating with other consultants in case in-person work may be required. At Progent, you are able to establish your personal job calendar to match your individual lifestyle without compromising the quality of customer support.

Learn More Information Concerning Working at Progent
Follow these pages to learn additional details concerning our available positions, business philosophy, work environment, compensation structure, and benefits packages:

The following is a list of some available job openings:


Code
 
Job Description

P014

Sr. Microsoft IT Consultant - San Francisco Bay Area
Progent is looking for experienced Senior Microsoft computer consulting experts in the San Francisco Bay Area to help a variety of small businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of knowledge include network architecture, AD design and repair, Exchange-based messaging, security, and server monitoring.

Specifics on Senior Microsoft Computer Consulting Expert Jobs


P016

Desktop Engineer - San Francisco Bay Area
Progent is seeking Desktop Support Experts to help Progent's clients with maintenance, break/fix and project work. This is a 1099 consulting role that will be performed at Progent's customer sites in the San Francisco Bay Area. Daytime availability is needed, Monday through Friday. Our consultant will maintain and support users of all desktop and laptop computers based on current Microsoft technologies. Also, work closely with customer's executives, management, IT staff or under the direction or guidance of our senior consultant to support the client's end users.

Specifics on Desktop Engineer Job


P018

Senior Microsoft IT Consultant - New York Metro, Pittsburgh and Los Angeles Areas
Progent is seeking proven Sr. Microsoft IT consultants in the New York metro, Pittsburgh and Los Angeles areas to help a variety of small organizations manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of expertise include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

More information about Sr. Microsoft IT Consulting Expert Jobs


Expert

Sr. Microsoft Exchange Consultant - San Francisco Bay Area, Remote
Progent is seeking a Sr. Microsoft Exchange consultant to spearhead large-scale Microsoft Exchange planning and implementation initiatives. The ideal candidate would be a computer consultant with subject matter expertise in Exchange 2007 through 2016 and Exchange Online and with a thorough understanding of Microsoft AD. This position calls for experience in the consulting, architectural design, implementation and support of these technologies.

More information on Sr. Microsoft Exchange Expert Positions


S25

Business Development Representative - Los Angeles and New York Metro Areas
Progent is looking for a Business Development Representative to operate as a senior sales executive responsible for selling Progent's broad selection of information technology outsourcing and network consulting, and application development services. Activities of the Business Development Representative include:
  • Generating and explaining key elements of service proposals that associate Progent's services with a customer's unique competitive requirements
  • Maintaining excellent relationships with Progent's customers
  • Providing continuing client management and generating follow-on sales
  • Explaining rapidly evolving IT technology

More information on Business Development Representative (BDR) Jobs - Los Angeles and New York Metro Areas


If you want to enquire about any opening shown above, please e-mail your background information to jobs@progent.com. Please copy the code numbers of the jobs that interest you.
















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