Additional Topics of Interest

SBC Sales
AT&T VoIP, Voice over IP Data Services Consultant

AT&T is the outgrowth of the merger of SBC, AT&T, PacBell, and BellSouth. AT&T is a Tier 1 Internet Service Provider and provides a wide range of data services including SBC DSL, T1, and ISDN for high-speed data and SBC Bonded T1, Frame Relay Plus, and Asynchronous Transfer Mode for enterprise businesses. AT&T IP Flexible Reach uses AT&T VoIP solutions for nationwide organizations to centralize PBX functions. Progent has an agent agreement with AT&T and is a Microsoft Gold Certified Partner and a Cisco Systems Partner equipped with the expertise to help you integrate AT&T data/voice services to build a world-class, integrated communications network on a small-business budget.

Microsoft Windows Implementation Support
Alameda, California Network Outsource

Progent’s IT outsourcing services provide budget-friendly computer consulting for small companies. Whether it involves planning network infrastructure, creating an in-house Help Desk or outsourcing a one, rolling out an updated email platform, monitoring your network, or creating an on-line eCommerce solution, outsourcing your IT technical services can reduce expenses and eliminate uncertainties, allowing IT service budgets to increase in a more moderate and controlled manner than is feasible by building up a large, all-purpose internal network support staff. Progent’s Outsourcing White Paper and flyers tell you how Progent can enable you to build a protected and robust network architecture for your vital applications powered by Microsoft Windows such as Microsoft Office XP, Microsoft Office 2003, and Office 2000.

Microsoft SQL Server 2000 IT Services
Consulting Bay Area, North Bay, East Bay, Silicon Valley, California

Progent’s Microsoft certified consultants can offer small and medium size businesses expert Microsoft SQL Server support. Microsoft SQL Server is a comprehensive, web-ready database and data analysis package that enables the speedy creation of enterprise-class business programs that can give your business a competitive edge. SQL Server provides built-in support for XML and the ability to query over the Internet and outside the corporate firewall. In addition to providing consulting, maintenance and troubleshooting services, Progent’s SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information network. Progent can also help you upgrade from older versions of Microsoft SQL Server to SQL Server 2005.

Help Desk On-site Technical Support
Technical Support in Menlo Park

Progent's Computer Help Desk Outsourcing Services are intended especially for small businesses who need immediate availability of a Help Desk Service Center with expert telephone support and full escalation options but who must work within a restricted information technology budget. Key components of Progent's Help Desk Outsourcing Services are Help Desk Phone Support, Secure Remote Access Provisioning, Initial System Assessment, Expert Escalation, Virtual Help Desk Support, By-the-Minute Billing, and Helpdesk Applications Selection and Integration.

Cisco 1760 Access Router Specialist
Cisco Router Support and Help Bay Area, Northern California

Progent’s Cisco-qualified technology consultants offer consulting for Cisco routers that includes configuration and maintenance services plus expert Cisco IOS software help. Progent's services for Cisco routers include design help for redundancy, automatic failover, and redundant power for better fault tolerance and system availability. Cisco routers for small to medium sized organizations include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series securely connects small or branch offices and remote telecommuters to the Internet or to the corporate network via ISDN, DSL, Ethernet or serial connections. Cisco 1700 Router Series modular access routers are built to offer an economical, integrated e-business solution for small and midsize businesses. They provide flexibility and ease of management to handle complex e-business requirements, such as multiservice data/voice/video/fax integration, high-speed broadband Internet connectivity, and full-featured security solutions. Cisco 2600 Routers are a line of scalable multiservice access routers for remote offices, offering versatile LAN and WAN options, a variety security settings, and a range of high speed processors. The Cisco 3700 Router Series is a line of scalable, multiservice access solutions for mid-sized and large-sized offices. With over 70 modular interface components, the Cisco 3700 family delivers the answer for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.

Service Reporting Integration Support
Help and Support in San Francisco

Progent’s management reporting professionals offer expertise in Crystal Reports, FRx, and Microsoft Access reporting software. Progent can also help you configure the server, communications and protection foundation needed to support a state-of-the-art reporting solution. Progent’s reporting consultants can be especially useful in assisting you to combine data from various data repositories including Access, Excel, XML, OLAP, SQL and a broad range of accounting tools and corporate management programs.

AT&T, Broadwing, Speakeasy, T1, ISDN PRI Data Services Consultant
AT&T Authorized Sales Agent

Progent can provide voice services from AT&T, Broadwing, and Speakeasy. Voice services offered through Progent include long distance, toll-free, local, teleconference and web meeting, Voice Over IP, and wireless. Progent can also show you how to integrate voice services into your computer network and your business processes so that your company receives all the advantages of the exciting convergence of voice and data solutions. Progent can deliver a complete array of VoIP consulting services to give your company a competitive advantage and a seamless growth path as communications technology evolves.

IT Consulting for Exchange 2007 Edge Server
Exchange 2007 Server Configuration in Oakland

Progent's expert support team can show you how to design and implement an efficient in-place Microsoft Exchange 2007 upgrade plan that minimizes productivity disruption, simplifies long-term service demands, and makes your Exchange Server 2007 easy to administer. For complicated multiple server or multi-site upgrades, Progent has the background to finish your move rapidly and economically. Progent's Microsoft Exchange Server 2007 help, troubleshooting, and consulting services include expertise with the configuration of outside vendor add-ons to Microsoft Exchange 2007 Server that are in keeping with your business goals.

Professional for Cisco 802.11g Wireless
Cisco WAP Computer Consulting

The Cisco Unified Wireless Network infrastructure delivers affordable wireless solutions for business-critical mobility. Cisco's solution supports the identical level of security, flexibility, and maintainability for wireless networks that businesses demand in their tethered infrastructure. This involves integrated world-class security that detects, blocks, and self-corrects in reaction to known and new security threats. It includes integrated mobility services like voice support, position services, guest connectivity, and advanced protection. Cisco products have the versatility and expandability to meet the requirements of IT systems of any size, from small companies to global corporations, for wireless campus environments or local offices. Cisco's Unified Wireless Network architecture allows companies to exploit the wireless environment to improve operations and enhance productivity through mobility. Cisco's wireless solutions reduce overall operational expenses and simplifies LAN deployment, operations, and administration. Wireless devices that Progent supports include Cisco's Aironet 1130AG access points, Cisco 1500 outdoor mesh access points, Cisco 1300 bridges, the Cisco WLCM Routers, and the Cisco 2106 Wireless LAN Controller.