Progent's work environment will allow you to become a better professional by enhancing your technical skills and increasing the satisfaction of your clients. Progent delivers this promise by recruiting the top professional experts for you to operate with, providing an advanced system infrastructure, using custom software tools to enable the maximum level of support, and by streamlining our business models for finding and keeping customers.


Additional Topics of Interest

Consult for ProSight IT Management Outsourcing
Engineers Garland, Texas

Progent's ProSight portfolio of managed services are designed to offer organizations who maintain small internal IT administration and support teams with affordable help from world-class management platforms and consulting experts. Benefits of the ProSight catalog of managed IT services include predictable IT management costs, smart automation of routine management tasks, ongoing adoption of the latest technology, smooth migration from older technology to up-to-date solutions, improved alignment of computer technology with business objectives, access to seasoned IT consultants, and freeing up management to focus on business issues rather than fast-evolving network technology.

Project Methodology Network Architect
Deploying Phase: Implementation Integration Consultants Pittsburgh, PA

In conducting IT tasks for corporate clients, Progent uses a phased methodology based on defined milestones so as to meet budgetary, scheduling and technical targets while reducing business disruption. Progent's Enterprise Services Project Methodology utilizes accepted project management standards based on the best practices defined by the Microsoft Solutions Framework Project methodology which specifies requirements definition, architecture recommendations, test models, design adjustments, and professional implementation. All facets are recorded to make available a comprehensive summary of technical services performed and to assist in downstream system maintenance.

Work from Home Microsoft Consultant Career Opportunities
New Jersey Work from Microsoft Certified Subcontractor

Progent is convinced that a carefully designed and executed network is a vital factor for enabling any company's growth, and we follow this belief in our corporate network environment. We have created a zero-downtime virtual office infrastructure that enables our staff engineers and authorized contractors to offer fast and effective service, collaborate easily on sophisticated jobs, and experience career and private maturity by being a member of an exciting company ethos of personal drive and freedom.

Security Evaluation Professional
Network Security Evaluation Engineer in Los Altos

Progent has created special network security service bundles intended to deliver larger corporations an impartial and comprehensive security assessment from a group of qualified security engineers. All Progent's network security evaluation packages incorporate a collection of procedures including network scans from within and from beyond the network security perimeter, expert analysis of results by certified security engineers, creation of a paper documenting the findings, plus a live concise executive outbrief and an in-depth live review for in-house IT managers.

Wi-Fi RF Spectrum Analysis for Wi-Fi Consultant
Support Services for Wireless Site Survey in Baltimore, Maryland

Progentís Wireless Site Survey assists you to plan and install an 802.11a/b/g/n or 802.11ac (Wi-Fi) WLAN adapted to your facilities, providing your business a wireless solution that has the coverage, speed, load-handling capability, QoS, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed on-premises service.

Solaris with Windows Consultants
Indianapolis, IN Consultant

Progent can assist your business to plan and execute an efficient migration from a UNIX-based information system to a network based on Windows and suited for supporting Microsoft's popular office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco engineers and application experts can help you guard your information and reduce productivity disruption by designing an efficient migration strategy that protects your current investments in UNIX application and technology. UNIX-to-Windows transition consulting expertise available from Progent include evaluation of current infrastructure, migration planning and validation, MS Exchange migration expertise, data and application software porting, and server and storage transition and consolidation.

Network Support Consultants for Solaris Remote
Best Sun Solaris Remote Outsourcing Technical Support Houston, TX

Progent provides national urgent help and troubleshooting services for companies that operate Solaris networks or whose IT systems include a mix of Solaris and Microsoft Windows technology. Online technical support provides optimum return for your information technology dollar by extending user efficiency and shortening the time charged for network repair services. Advanced remote support utilities and skilled service specialists and engineers combine to enable Progent to handle the majority of network problems without wasting time and money by traveling to your site. In most of situations your network issues can be remediated by telephone or via a combination of telephone help and remote network analysis. Progent can offer the services of Cisco certified CCIE infrastructure experts and CISM and CISSP certified security professionals to help with the toughest network problems.

Virtual HelpDesk On-site Support
Top Rated Help Desk Process Setup and Support Alamo, CA

Progent's Virtual Help Desk services are an integrated expansion of your in-house IT service staff. Virtual Help Desk can include high-end call center services such as a special phone number with custom greeting. Progent can also send calls automatically to staff technicians who are specifically provisioned and trained to support your needs. Also, Progent's Helpdesk staff can use trouble tickets from any customer trouble ticket software for transparent integration with your internal technical services organization. Benefits of Progent's Virtual Network Support Help Desk services include high-end Microsoft and Cisco Help Desk Call Center expertise the minute you call, transparent extension of your internal resources, comprehensive help for critical client issues, and by-the-minute billing.

Networking Help for Microsoft Office 2003
Microsoft Windows Software Security Consultant in New Orleans

Progent's pricing policy is to charge for phone support and in-person help per minute. As a result, you pay just for delivered services. Progent does not demand a more expensive rate for after-hours or urgent service, and within California or in regions where Progent provides in-person support, Progent does not bill for travel time except for emergency support where on-site time is less than 4 hours. Also, Progent imposes no service activation fee and asks no retainer for services provided during regular working hours. Many service firms impose large minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity avoids big bills for quick solutions so you will not be tempted to allow less critical problems to fester.

Office 365 AD Connect Integration Support
Hybrid Office 365 and Exchange Consulting in Buffalo, New York

Office 365 Exchange Online allows you to use cloud-resident servers, mailboxes and other Exchange infrastructure to reduce capital costs and management hassle. You can use Office 365 Exchange Online to run all your Exchange mailboxes, or you can run a hybrid solution that combines on-premises and cloud-hosted mailboxes. Progent's Microsoft Gold-certified consulting experts offer budget-friendly remote support to assist your organizations to assess the benefits of Office 365 Exchange Online, design a network topology that makes sense for your functional requirements and IT budget, carry out an efficient migration from your existing Exchange organization to one that includes Exchange Online, train your IT team and end users, and provide ongoing consulting and troubleshooting.

Remote Technical Support for scom 2016 Operations Management Suite integration
Support and Help for scom 2016 management groups

System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and maximum availability for key applications by providing unified, mixed-platform tracking of physical and virtual resources deployed throughout on-premises datacenters and cloud environments. Progent's consulting team offers world-class online and onsite support to assist businesses of all sizes to design, implement, tune, enhance and repair Operations Manager 2016 solutions. Progent can assist you to migrate to Operations Manager 2016 from older versions or from other IT infrastructure monitoring platforms, or combine a variety of monitoring systems into a unified IT management ecosystem. Progent can also show you how to expand your SCOM 2016 environment to include resources based in public clouds including Microsoft Azure and Amazon AWS.

ProSight Spam Filtering Services
ProSight Email Directory Harvest Protection Technology Professional

Progent's ProSight Email Guard uses the technology of top data security companies to provide web-based management and comprehensive protection for all your inbound and outbound email. The powerful structure of Progent's Email Guard integrates cloud-based filtering with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne malware. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your security perimeter. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's on-premises gateway device provides a deeper level of analysis for inbound email. For outbound email, the onsite security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email traffic that stays within your corporate firewall.

VMM Self-Service Portal Professionals
Microsoft Experts System Center 2012 Virtual Machine Manager Integration Castro Valley, CA

Progent can assist organizations of any size to follow best practices to configure System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist you to move from a legacy release of System Center Virtual Machine Manager or from a third-party virtualization management platform, and Progent can show you how you to optimize and repair your current SCVMM environment to make sure you get maximum return on investment.

8800-EX Wireless IP Phone Online Technical Support
Professionals for Cisco VoIP Phones and Unified CM Woodside, CA

Progent's Cisco-certified VoIP phone and video IP phone consultants can assist you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide expertise for all versions of Cisco's IP phones from legacy VoIP devices to the newest media phones. Progent's IP telephony experts can also assist your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, formerly named CallManager, or with Unified CM Express to build a an advanced IP-PBX environment for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM apps like Unified CM IM and Presence Jabber, Cisco Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR, and Cisco Unified Contact Center Enterprise for creating a highly automated customer contact solution. Progent's consultants can deliver support with all aspects of Cisco IP Phone integration including reviewing dial plans, setting up SIP gateways, deploying ISR G2 routers with CUBE VoIP networking support, and designing UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for survivability.


















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