ProSight BDR ServicesProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
  • The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
  • ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
  • You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
Fast and Reliable Recovery
  • Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
  • In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
  • Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Regulatory Compliance
  • The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior-based analysis technology to guard physical and virtual endpoints against new malware assaults such as ransomware and file-less exploits, which easily escape traditional signature-based anti-virus products. ProSight ASM safeguards local and cloud-based resources and provides a unified platform to manage the entire threat progression including filtering, infiltration detection, containment, remediation, and forensics. Top capabilities include one-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered attacks. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Protection and Microsoft Exchange Filtering
    ProSight Enhanced Security Protection (ESP) managed services offer economical in-depth security for physical servers and VMs, workstations, mobile devices, and Exchange email. ProSight ESP uses contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all vectors. ProSight ESP delivers firewall protection, penetration alarms, endpoint management, and web filtering through leading-edge tools incorporated within one agent accessible from a single control. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP deployment that addresses your organization's specific needs and that helps you demonstrate compliance with legal and industry information security standards. Progent will assist you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alarms that require immediate attention. Progent can also assist you to install and test a backup and disaster recovery solution such as ProSight Data Protection Services so you can get back in business rapidly from a potentially disastrous security attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that incorporates the infrastructure of leading data security companies to deliver web-based management and world-class security for all your inbound and outbound email. The hybrid structure of Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete protection against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway device provides a deeper level of analysis for incoming email. For outgoing email, the onsite gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. For more details, visit Email Guard spam and content filtering.

  • ProSight WAN Watch: Infrastructure Management
    Progentís ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and inexpensive for small and mid-sized organizations to diagram, monitor, reconfigure and troubleshoot their connectivity hardware like routers, firewalls, and load balancers plus servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are kept current, copies and manages the configuration of almost all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks like network mapping, expanding your network, finding appliances that require important software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management consulting.

  • ProSight LAN Watch: Server and Desktop Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating efficiently by tracking the health of vital assets that drive your business network. When ProSight LAN Watch detects an issue, an alert is transmitted immediately to your specified IT personnel and your assigned Progent engineering consultant so that all looming issues can be resolved before they have a chance to impact your network. Learn more about ProSight LAN Watch server and desktop remote monitoring services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected Tier III data center on a fast virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system software, and the applications. Since the environment is virtualized, it can be ported easily to a different hardware solution without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to capture, maintain, retrieve and safeguard data related to your network infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT infrastructure documentation, you can eliminate up to half of time thrown away searching for critical information about your network. ProSight IT Asset Management features a centralized location for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether youíre making enhancements, performing maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the knowledge you need the instant you need it. Read more about ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To download a white paper describing why managed services are rapidly takingthe place of the old break/fix model of IT support outsourcing for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable way for small and medium-size businesses to obtain an unbiased assessment of the health of their network. Based on some of the top remote monitoring and management (RMM) platforms available, and overseen by Progent's certified team of IT experts, ProSight Network Audits help you see how closely the deployment of your core network assets adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner Active Directory system. Both also come with a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with data security requirements, higher utilization of network resources, quicker troubleshooting, more dependable backup and recovery, and higher availability. See more about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is a low-cost service based on a brief interview with a Progent backup/recovery consultant. The interview is intended to help assess your organization's ability either to defend against ransomware or recover rapidly after a ransomware incident. Progent will work with you directly to collect information about your current antivirus tools and backup/recovery system, and Progent will then produce a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery environment that reduces your exposure to a ransomware attack and meets your business requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's information assurance consultants and security and compliance experts have earned prestigious certifications from global organizations such as CISA, CISM, CISSP, GIAC and ISSAP. Progent's data security and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.

Additional Fault Tolerant Technologies Offered by Progent's Consultants
Progent's Microsoft and Cisco engineers can assist your company to implement an efficient, fault-tolerant environment that resolves major problems encompassing a wide array of networking technologies and operations including:

Business Continuity Planning
Progent's business continuity professionals can show you how to design a business continuity strategy so you can restore network functionality in the event of an IT system disaster. Progent can assist you to create a comprehensive disaster recovery plan that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified consultants can also show you how to create an affordable, fault-tolerant network solution that takes into account reliability issues covering a broad array of network technologies and procedures. To find out more, visit Business Continuity Consulting and Support Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a consistent process for recovering services quickly after a breakdown. SRM provides centrally controlled and automated recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also supports non-disruptive testing for disaster recovery, upgrades and patches and can produce reports to verify complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and maintain a DR solution based on VMware SRM.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with synchronous replication to provide rapid, zero data loss disaster recovery between datacenters that are up to 185 miles away from one another. Progent offers access to a NetApp MetroCluster expert who can help your business to design, configure, administer, update, test and repair a disaster recovery solution built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by delivering help with procedures such as assigning disk pools and shelf IDs, arranging aggregate and plexes layout, provisioning volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker, designing a configuration replication network, and testing your disaster recovery system to prove compliance with information assurance standards and regulatory requirements.

Microsoft Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for improving the speed and resilience of Failover Clusters while reducing capital investment and management overhead, and Cloud Witness for easy, affordable creation of a stretch cluster quorum arbitration point. To read more, go to Microsoft Server 2016 Disaster Recovery and Business Continuity Support.

Microsoft Server 2012 Failover Clustering
Windows Server 2008 R2 introduced world-class fault tolerance and recoverability to Microsoft's clustering platform. Windows Server 2012 R2 builds on this foundation and provides important enhancements that offer increased scalability, non-stop disk storage uptime for server applications, easier administration, quicker failover, and additional options for architecting clusters. For more information, visit Windows Server 2012 Clustering Consulting and Support.

High Availability Load Balancing
Progent provides high availability load balancing support covering network load balancing, load balanced applications, network infrastructure routing, and content delivery products including Cisco Content Engine. Fault tolerant load balancing products for which Progent can provide consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco Content Services Switch, Cisco Content Distribution Manager and Cisco CDN Software, and F5 Networks BIG-IP. To find out more, visit High Availability Load Balancing.

High-Availability Colocation
Progent's Data Center professionals can help you find zero-downtime data centers that match the specific needs of your business. High availability collocation sites are particularly attractive to small and mid-size companies due to of their low cost and convenience in comparison to pursuing a do-it-yourself strategy. Trying to design an in-house data center that offers even a basic degree of fault tolerance is too expensive for typical small businesses. Progent can show you how to get all the benefits of non-stop Internet data centers by providing a complete range of consulting and maintenance services. To find out more, go to Fault Tolerant Data Centers Expertise.

Failsafe Interoffice Networking
Progentís inter-site connectivity consultants can help organizations create zero-downtime inter-site connections by means of fully redundant networks with automatic failover. Progentís Cisco-certified CCIE engineers can plan and deploy high-availability Inter-office connections based on fault tolerant EIGRP routers or zero-downtime OSPF deployment of Cisco routers. Progent can demonstrate how redundant connectivity and transparent fail-over offers economical 24x7 interoffice networking. To find out more, go to Non-stop Interoffice Networking.

High Availability Internet Access
Progent's Cisco-certified IT experts can show you how to design an economical, fault tolerant Internet connection architecture that can achieve 24x7 Internet access via a wide range of fault tolerant Internet access solutions including high availability BGP, transparent fail-over, and multiple Internet Service Providers. Progent can provide Cisco Certified Internetwork Expert professionals to show you how to utilize the most advanced technology for fault tolerant Internet access to implement an economical, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet availability. For more information, visit Fault Tolerant Internet Access Solutions.

Backup and Recovery Technology Consulting
Progent can provide economical online support from consultants with expertise in a broad array of products and technologies that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as laptops and smartphones. Progent offers help for all major data protection platforms such as Acronis, Symantec Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent's consultants can help you to deploy, enhance, or maintain data backup systems for a variety of topologies such as local, edge to datacenter, cloud-based, or hybrid. To read more, see Backup and Recovery Solutions Consulting and Support Services.

Microsoft System Center Data Protection Manager (SCDPM) Data Recovery Consulting
Progent's certified Microsoft System Center Data Protection Manager consultants can help your company to create an effective disaster recovery plan, design an affordable high-availability network infrastructure, deploy a Microsoft System Center Data Protection Manager-based backup and recovery solution, thoroughly validate your system, educate your IT staff or local consultants how to manage Microsoft System Center Data Protection Manager, or provide complete IT support outsourcing including remote housing of SCDPM servers in Progent's world-class data center. To read more, see Microsoft System Center Data Protection Manager Expertise.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription-based backup/restore service for small and medium-size organizations. A Barracuda Backup solution can incorporate a purpose-built hardware appliance built by Barracuda or a software-based appliance with comparable features but which uses your existing storage infrastructure. Barracuda Backup safeguards vital business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consultants can provide a wide range of consulting services to help your business to design, configure, manage and repair a BDR solution based on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consulting and management.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software offers small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Headline features include state-of-the-art inline deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, item-level restore options for individual files and emails, support for Windows Server Cluster Shared Volumes (CSV) and vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up online virtual machines with zero downtime. Progent is an Altaro partner and can provide a wide range of services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. For more information, visit Altaro VM Backup Consulting Services.

Consulting for Double-Take Software for Data Backup/Restore
Double-Take offers a selection of products intended to provide small businesses a variety of cost-effective alternatives for backing up and restoring business-critical applications such as Exchange, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth backgrounds incorporating Double-Take Software products into small business IT networks to create a high level of fault tolerance and disaster recovery capability at a budget-friendly price. To read more, visit Consulting for Double-Take Solutions for Data Backup.

CRISC-certified Network Risk Mitigation
The CRISC program was initiated by ISACA in 2010 to verify an IT professional's ability to design, implement, and maintain information system controls to mitigate network risk. Progent can provide the services of a CRISC-certified engineer to assist your company to develop and carry out a business continuity plan based on industry best practices identified by CRISC and crafted to match your organization's risk appetite, business goals, and IT budget. To learn more, visit CRISC-certified network risk mitigation specialists.

Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Gold Partner and provides specialized application expertise for a wide range of business software programs, Progent is able to help clients to arrive at complete information technology solutions that substantially enhance the business value of your information system. As a Registered Partner with Cisco, Progent offers the services of certified engineers and specialists with experience in designing, deploying and troubleshooting infrastructure environments based on Cisco technology. The extent of Progent's technical experience and Progent's appreciation for the needs of small businesses make Progent a great resource for creating and maintaining a cost-effective, high-availability network.

How to Get Help from Progent's Experts for Non-stop Network Support
In order to get in touch with Progent about technical expertise for non-stop architecture, phone 1-800-993-9400 or go to Contact Progent.
















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