ProSight BDR ServicesProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
  • The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
  • ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
  • You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
Fast and Reliable Recovery
  • Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
  • In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
  • Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Regulatory Compliance
  • The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring is an endpoint protection (EPP) solution that incorporates next generation behavior-based machine learning tools to guard physical and virtual endpoints against modern malware attacks such as ransomware and file-less exploits, which easily evade traditional signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud-based resources and provides a single platform to manage the complete threat lifecycle including blocking, identification, containment, remediation, and post-attack forensics. Key capabilities include one-click rollback with Windows Volume Shadow Copy Service and real-time system-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Protection and Microsoft Exchange Email Filtering
    Progent's ProSight Enhanced Security Protection (ESP) managed services offer ultra-affordable multi-layer security for physical and virtual servers, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers firewall protection, penetration alarms, device control, and web filtering via leading-edge technologies incorporated within a single agent managed from a single control. Progent's data protection and virtualization experts can assist you to design and implement a ProSight ESP deployment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry information security regulations. Progent will help you define and configure policies that ProSight ESP will manage, and Progent will monitor your network and react to alerts that require immediate action. Progent can also assist your company to set up and test a backup and restore solution such as ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint protection and Exchange filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. Email Guard's cloud filter serves as a first line of defense and blocks most threats from making it to your network firewall. This decreases your exposure to inbound attacks and saves network bandwidth and storage space. Email Guard's on-premises security gateway appliance adds a further layer of analysis for inbound email. For outgoing email, the onsite gateway provides AV and anti-spam filtering, DLP, and email encryption. The onsite security gateway can also assist Exchange Server to track and safeguard internal email that stays inside your corporate firewall. For more information, visit ProSight Email Guard spam and content filtering.

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and inexpensive for smaller organizations to diagram, track, optimize and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers plus servers, printers, client computers and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch ensures that network maps are kept current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and generates alerts when problems are detected. By automating time-consuming management and troubleshooting activities, ProSight WAN Watch can knock hours off common chores such as making network diagrams, reconfiguring your network, finding devices that require critical updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch infrastructure management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your network operating at peak levels by checking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent immediately to your specified IT staff and your Progent consultant so that any potential problems can be addressed before they have a chance to impact productivity. Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a secure Tier III data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Since the environment is virtualized, it can be ported easily to an alternate hosting solution without requiring a lengthy and technically risky configuration process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or serial numbers and be warned automatically about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to 50% of time wasted searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and collaborating on all documents required for managing your network infrastructure like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre making improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management delivers the data you require when you need it. Find out more about ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To view a white paper describing why managed services are quickly takingthe place of the old break/fix model of network support for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits are a quick and low-cost way for small and mid-size organizations to get an objective assessment of the overall health of their IT system. Based on some of the leading remote monitoring and management (RMM) tools in the industry, and supervised by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your core network assets conform to industry leading practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI such as a more manageable Active Directory (AD) system. Both versions also come with one year of cutting-edge remote network monitoring and management. Advantages can include lower-cost network management, improved compliance with government and industry security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and less downtime. Read more information about ProSight Network Audits network infrastructure review.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is an affordable service centered on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to assess your organization's ability to block ransomware or recover rapidly after a ransomware incident. Progent will work with you directly to gather information about your existing antivirus tools and backup system, and Progent will then produce a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy a cost-effective AV and backup/recovery environment that reduces your vulnerability to ransomware and aligns with your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report Service.

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's information assurance consultants and security and compliance experts have earned prestigious certifications from global organizations such as CISA, CISM, CISSP, GIAC and ISSAP. Progent's data security and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.

Additional Non-stop Technologies Supported by Progent's Experts
Progent's Microsoft and Cisco-certified consulting experts can assist your business to implement an efficient, high-availability environment that resolves critical issues covering a wide array of networking technologies and processes such as:

Workplace Recovery Planning
Progent's business continuity consultants can show you how to design a business continuity strategy so you can resume network functionality in the event of an IT network disaster. Progent can help you to create a complete disaster recovery strategy that incorporates periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified engineers can also show you how to build an affordable, high-availability network architecture that takes into account availability issues covering a wide array of network technologies and processes. To learn more, visit Disaster Recovery Consulting Services.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that allows you to orchestrate, automate and verify a consistent workflow for recovering services quickly after a breakdown. Site Recovery Manager provides centrally managed and automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also supports transparent testing for site recovery, upgrades and patches and can generate audit reports to confirm full service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the support of a VCDX certified VMware SRM consulting expert to help your organization to plan, configure, test and administer a disaster recovery system powered by VMware SRM.

NetApp MetroCluster Disaster Recovery Software
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with continual replication to provide fast, zero RPO disaster recovery (DR) between sites located up to 185 miles apart. Progent can provide online or on-premises access to a NetApp MetroCluster consultant who can help you to plan, configure, administer, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster deployment that aligns with your functional needs and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by delivering help with procedures like assigning disk pools, determining plexes layout, setting up NetApp FlexVol volumes, setting up NetApp Snapshot, installing switches, designing a tiebreaker, designing a configuration replication network, and verifying your disaster recovery system to prove compliance with information assurance standards and regulatory requirements.

Microsoft Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery consultants can help your organization to plan and deploy a disaster recovery system based on Microsoft's latest Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using industry-standard equipment, Virtual Machine Load Balancing for improving the performance and fault-tolerance of Failover Clusters while reducing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a stretch cluster quorum arbitration point. To learn more, see Microsoft Server 2016 Disaster Recovery Expertise.

Windows Server 2012 Failover Clusters
Microsoft Windows Server 2008 R2 introduced enterprise-class availability and recoverability to Microsoft's failover clustering platform. Windows Server 2012 R2 builds on this technology and delivers significant enhancements offering more extensibility, non-stop storage availability for server applications, streamlined administration, faster failover, and additional options for designing clusters. To learn more, visit Windows Server 2012 R2 Failover Clustering Consulting and Support.

High Availability Load Balancing
Progent provides high availability load balancing support covering network load balancing, load balanced applications, LAN/WAN infrastructure routing, and content delivery technology such as Cisco Content Engine. Non-stop load balancing products for which Progent offers consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Presentation Server, Cisco Content Services Switch, Cisco Content Engine and Cisco CDN Software, and F5 Networks BIG-IP. For details, visit Fault Tolerant Load Balancing.

High-Availability Colocation
Progent's Data Center engineers can show you how to find fault-tolerant data centers that meet the particular requirements of your company. Fault tolerant co-location sites are especially appealing to small and mid-size businesses due to of their low cost and simplified logistics compared to pursuing a do-it-yourself strategy. Trying to create an on-site data center that offers even a minimum degree of fault tolerance is too expensive for the majority of small businesses. Progent is ready to show you how to reap all the benefits of non-stop colocation facilities by providing a full array of consulting and maintenance services. For more information, go to High-Availability Colocation Consulting.

High-Availability Inter-office Connectivity
Progentís interoffice network infrastructure professionals can help organizations create zero-downtime interoffice connectivity by means of redundant system architectures with automatic failover. Progentís Cisco-certified CCIE network engineers can plan and deploy high-availability Inter-office networks supported by non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how redundant connections and automatic fail-over can provide affordable 24x7 interoffice networking. To find out more, go to 24x7 Interoffice Connectivity.

Fault Tolerant Internet Connectivity
Progent's Cisco-authorized IT consultants can show you how to design an economical, fault tolerant Internet connection solution that can achieve non-stop Internet access via a wide range of fault tolerant Internet network technologies including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE engineers to show you how to utilize the most advanced technology for high availability Internet access to build a cost-effective, completely redundant Internet interface with automatic failover and other capabilities to create zero-downtime Internet availability. To read more, see Fault Tolerant Internet Connectivity Solutions.

Backup and Recovery Technology Consulting Experts
Progent offers affordable remote support from engineers with expertise in a wide array of utilities and technologies that provide solutions for backing up Windows, Apple Mac, and Linux physical and virtual servers and workstations plus laptops and smartphones. Progent can provide help for all major data protection products such as Acronis, Symantec Backup Exec, BackupAssist, CrashPlan PRO, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, vSphere Data Protection, and FLARs. Progent can help you to install, upgrade, or troubleshoot backup/restore systems for a variety of topologies such as on-premises, edge to datacenter, cloud-based, or hybrid. To read more, go to Backup and Restore Solutions Consulting Services.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Recovery Consultants
Progent's expert System Center Data Protection Manager support professionals can assist your company to develop a practical business continuity strategy, implement a cost-effective fault-tolerante IT architecture, deploy a System Center Data Protection Manager-based backup and restore system, thoroughly validate your DPM system, educate your administrative personnel or local service providers how to manage Microsoft SCDPM, or provide extensive information technology support outsourcing such as off-site housing of virtual or physical SCDPM servers in Progent's world-class data center. To find out more, go to System Center Data Protection Manager (SCDPM) Expertise.

Barracuda Backup Local, Offsite and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription-based backup/restore service for small and medium-size businesses. A Barracuda Backup deployment can incorporate a purpose-built hardware storage device manufactured by Barracuda or a software-based appliance with similar functionality but which utilizes your existing storage hardware. Barracuda Backup protects critical business data produced on-premises, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a Barracuda appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad range of consulting support services to help you to plan, integrate, operate and repair a backup and disaster recovery solution built on Barracuda Backup. For more information, visit Barracuda Backup and disaster recovery consulting and management.

Altaro VM Backup Software for Data Protection and Disaster Recovery
Altaro VM Backup software provides small businesses a dependable and budget-friendly platform for backing up and recovering Hyper-V and VMware-powered virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud environments and also enables cost-effective backup to Azure Block Blob storage. Top features include state-of-the-art Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as little as five minutes for reducing your Recovery Point Objective (RPO), advanced encryption, granular recovery capability for individual files and emails, support for Windows Cluster Shared Volumes (CSV) and VMware vCenter for managing larger deployments, and support for Microsoft Volume Shadow Copy Service to back up online virtual machines without downtime. Progent is an Altaro partner and offers a broad array of consulting services to help you to design, install, optimize and troubleshoot a backup and disaster recovery solution powered by Altaro VM Backup software. For details, visit Altaro VM Backup Consulting Services.

Consulting Services Double-Take Software for Backup/Restore
Double-Take publishes a selection of products intended to provide small companies a variety of cost-effective solutions for replicating and restoring business-critical applications such as Microsoft Exchange Server, SQL Server, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning experts have extensive experience incorporating Double-Take products into small company information systems to create an advanced state of fault tolerance and disaster recovery capability at an affordable price. To find out more, go to Consulting Services Double-Take Solutions for Backup.

CRISC-certified Network Risk Management
The CRISC program was initiated by ISACA in 2010 to verify an IT professional's skills to plan, implement, and maintain information system controls to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to help you to create and execute a workplace continuity or disaster recovery strategy based on leading practices promoted by CRISC and crafted to align with your company's risk appetite, business objectives, and IT budget. For details, go to CRISC-certified IT risk mitigation experts.

Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Because Progent is a Microsoft Partner and provides professional application consulting for a wide range of small business software programs, Progent is able to help customers to find complete IT solutions that maximize the business value of your information system. As a Registered Partner with Cisco, Progent offers the support of qualified consultants and specialists with experience in designing, configuring and managing infrastructure environments built on Cisco technology. The broad scope of Progent's technical experience and Progent's familiarity with the needs of small and midsize companies make Progent the ideal partner for creating and maintaining a cost-effective, fault-tolerant network.

How to Get in Touch with Progent's Experts for Non-stop Network Support
To contact Progent about engineering support for fault tolerant IT design, phone 1-800-993-9400 or visit Contact Progent.
















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