ProSight BDR ServicesProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud, to a local device, or mirrored to both.

Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
  • The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
  • ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
  • You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
Fast and Reliable Recovery
  • Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
  • In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
  • Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Regulatory Compliance
  • The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight family of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection solution that incorporates next generation behavior-based analysis technology to defend endpoints as well as servers and VMs against new malware assaults like ransomware and email phishing, which routinely evade traditional signature-matching anti-virus products. ProSight ASM protects local and cloud resources and offers a unified platform to manage the complete malware attack progression including filtering, identification, mitigation, cleanup, and post-attack forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight WAN Watch: Network Infrastructure Management
    Progentís ProSight WAN Watch is an infrastructure management service that makes it easy and inexpensive for small and mid-sized businesses to diagram, monitor, reconfigure and troubleshoot their connectivity hardware such as switches, firewalls, and wireless controllers as well as servers, endpoints and other networked devices. Incorporating cutting-edge Remote Monitoring and Management technology, WAN Watch ensures that network diagrams are always current, copies and displays the configuration of almost all devices connected to your network, tracks performance, and generates alerts when problems are detected. By automating complex management and troubleshooting activities, WAN Watch can knock hours off ordinary tasks like network mapping, reconfiguring your network, locating appliances that need important updates, or isolating performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security vendors to provide web-based management and world-class security for your email traffic. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to external attacks and saves network bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local security gateway provides anti-virus and anti-spam protection, protection against data leaks, and email encryption. The onsite security gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that originates and ends inside your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses advanced remote monitoring and management (RMM) techniques to keep your IT system running efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT staff and your Progent consultant so any looming problems can be addressed before they have a chance to disrupt your network Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With ProSight Virtual Hosting service, a small or mid-size organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host set up and maintained by Progent's network support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported immediately to a different hosting environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.
The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's information assurance consultants and security and compliance experts have earned prestigious certifications from global organizations such as CISA, CISM, CISSP, GIAC and ISSAP. Progent's data security and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent about ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.

Additional Fault Tolerant Solutions Provided by Progent
Progent's certified consulting experts can help your company to implement an affordable, zero-downtime information network that addresses major issues encompassing a wide array of infrastructure technologies and operations such as:

Workplace Recovery Planning
Progent's disaster recovery planning engineers can show you how to create a business continuity plan so you can restore network operations in the event of an IT network disaster. Progent can assist you to develop a complete disaster recovery strategy that includes periodic disaster recovery assessments and drills. Progent's Microsoft and Cisco-certified professionals can also help you build an affordable, high-availability system solution that addresses reliability issues involving a broad range of network technologies and procedures. To learn more, visit Business Continuity Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that lets you define, automate and verify a consistent runbook for recovering applications and services rapidly following a breakdown. SRM provides centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and re-protect. SRM also supports transparent testing for site recovery, upgrades and fixes and can produce reports to confirm complete service recovery, validate Service Level Agreements and prove DR compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist your organization to design, configure, test and manage a DR solution powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Technology
NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with continual replication to deliver rapid, zero RPO disaster recovery between datacenters that are up to 185 miles apart from each other. Progent can provide the skills of a NetApp MetroCluster expert who can help you to design, deploy, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster deployment that meets your functional requirements and IT budget. Progent can ensure you follow leading practices for installing your MetroCluster environment by delivering guidance with procedures such as assigning shelf IDs, determining aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning switches, implementing a tiebreaker mechanism, designing a configuration replication network, and testing your MetroCluster DR solution to verify compliance with information assurance standards and government requirements.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery experts can help your organization to design a disaster recovery solution based on Microsoft's latest Failover Clustering tools such as Cluster Operating System Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for zero-data-loss recovery, Storage Spaces Direct for enterprise-class storage clusters using low-cost hardware, Virtual Machine Load Balancing for enhancing the performance and fault-tolerance of Failover Clusters while minimizing TCO and operational expenses, and Cloud Witness for easy, affordable deployment of a failover cluster quorum arbitration point. For more information, see Microsoft Server 2016 Disaster Recovery Consulting.

Microsoft Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 brought world-class fault tolerance and recoverability to Microsoft's failover clustering platform. Windows Server 2012 R2 adds to this technology and delivers important new and enhanced features that offer increased extensibility, better disk storage availability for server applications, streamlined management, quicker automatic failover, and additional options for designing clusters. For details, visit Windows Server 2012 R2 Failover Clustering Migration and Support.

Network Load Balancing
Progent provides high availability load balancing consulting covering system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching technology such as F5 Networks 3DNS. Fault tolerant load balancing technologies for which Progent can provide consulting expertise include Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Metaframe and Access Gateway, Cisco CSS, Cisco Distributed Director and Cisco CDN Software, and F5 Networks 3-DNS. For details, visit High Availability Load Balancing.

Fault Tolerant Data Centers
Progent's Data Center professionals can show you how to find zero-downtime data centers that meet the specific requirements of your business. Fault tolerant off-site data centers are especially attractive to small and mid-size organizations due to of their low cost and convenience in comparison to taking a do-it-yourself approach. Trying to design an on-site data center with even a minimum level of fault tolerance is too expensive for the majority of small organizations. Progent can help you reap all the advantages of 24x7 colocation facilities by offering a full range of engineering and support services. For details, visit Fault Tolerant Colocation Solutions.

Fault Tolerant Branch Office Networking
Progentís interoffice connectivity consultants can help organizations achieve non-stop inter-site connections by means of redundant system architectures with automatic failover. Progentís Cisco-certified CCIE network engineers can design and deploy ultra-reliable Inter-office connections supported by fault tolerant EIGRP routers or non-stop OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offers economical 24x7 interoffice connectivity. To learn more, see Failsafe Inter-office Networking.

High Availability Internet Connections
Progent's Cisco-certified network engineers can help you design an affordable, fault tolerant Internet connection solution that can achieve 24x7 Internet access via a broad array of fault tolerant Internet access solutions including fault tolerant BGP, transparent fail-over, and redundant Internet Service Providers. Progent offers CCIE engineers to show you how to utilize the most up-to-date techniques for fault tolerant Internet access to create an affordable, completely redundant Internet interface with automatic failover and other capabilities to create fault tolerant Internet access. For more information, visit Fault Tolerant Internet Connectivity Architecture.

Backup and Recovery Solutions Consulting Services
Progent can provide economical remote support from engineers skilled in a broad range of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX physical and virtual servers and workstations plus laptops and handhelds. Progent offers expertise for leading data protection platforms including Acronis Backup and Recovery, Backup Exec, BackupAssist, CrashPlan, Double-Take Backup, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent's consultants can help your company to design, upgrade, or maintain backup solutions for a variety of architectures such as local, edge to datacenter, cloud, or hybrid. To learn more, see Backup and Recovery Technology Consulting Services.

System Center Data Protection Manager Backup and Recovery Consulting Services
Progent's expert System Center Data Protection Manager (SCDPM) support professionals can assist your company to create a practical workplace recovery strategy, design a cost-effective high-availability IT infrastructure, deploy a Microsoft SCDPM-powered backup and restore system, thoroughly test your DPM system, educate your IT personnel or regular consultants how to manage Microsoft SCDPM, or provide extensive information technology outsourcing including remote housing of Microsoft System Center Data Protection Manager machines in Progent's secure data center facility. To find out more, go to Microsoft System Center Data Protection Manager Consulting and Support Services.

Consulting Services Double-Take Software for Data Backup
Double-Take Software offers a selection of products intended to provide small businesses a variety of affordable alternatives for replicating and restoring business-critical applications such as Exchange Server, SQL, RIM Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have extensive backgrounds integrating Double-Take Software technology into small business information networks to achieve an advanced state of availability and disaster recovery readiness at an affordable price. For details, go to Consulting for Double-Take Solutions for Data Backup.

CRISC-certified Network Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA to validate a consultant's skills to plan, implement, and maintain information system control mechanisms to mitigate risk. Progent can provide the services of a CRISC-certified engineer to assist your company to create and execute a workplace continuity plan that follows leading practices promoted by CRISC and geared to align with your organization's risk tolerance, business objectives, and budgetary guidelines. For details, go to CRISC-qualified IT risk control experts.

Why Pick Progent for Disaster Recovery/Business Continuity Planning?
Because Progent is a Microsoft Gold Partner and provides specialized application consulting for a broad range of business software programs, Progent is able to assist customers to find efficient IT solutions that substantially enhance the productivity of your network. As a Registered Partner for Cisco, Progent offers the expertise of certified engineers and specialists with expertise in designing, configuring and maintaining infrastructure environments based on Cisco technology. The broad scope of Progent's IT know-how and Progent's sensitivity to the needs of small and midsize businesses make Progent the ideal resource for building and maintaining an affordable, dependable network.

How to Get Help from Progent's Engineers for Non-stop Network Support
To contact Progent about professional help for high availability infrastructure, call 1-800-993-9400 or see Contact Progent.

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