ProSight BDR ServicesProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
  • The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
  • ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
  • You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
Fast and Reliable Recovery
  • Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
  • In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
  • Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Regulatory Compliance
  • The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    Progent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) solution that utilizes cutting edge behavior-based analysis tools to defend endpoints as well as physical and virtual servers against modern malware assaults such as ransomware and file-less exploits, which easily evade legacy signature-based AV products. ProSight ASM safeguards on-premises and cloud resources and provides a unified platform to manage the entire threat progression including blocking, infiltration detection, mitigation, cleanup, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware recovery.

  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    Progentís ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for small and mid-sized businesses to map, monitor, enhance and debug their connectivity hardware such as routers, firewalls, and access points as well as servers, printers, client computers and other networked devices. Incorporating cutting-edge RMM technology, WAN Watch makes sure that network maps are always updated, captures and manages the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when problems are detected. By automating complex network management processes, ProSight WAN Watch can knock hours off common chores like making network diagrams, expanding your network, finding appliances that need important software patches, or resolving performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering service that uses the technology of top information security vendors to provide web-based control and world-class protection for all your email traffic. The powerful structure of Email Guard integrates a Cloud Protection Layer with a local security gateway appliance to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. Email Guard's cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This reduces your vulnerability to inbound threats and conserves system bandwidth and storage space. Email Guard's on-premises security gateway appliance provides a further layer of analysis for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The local security gateway can also assist Exchange Server to monitor and protect internal email traffic that originates and ends within your corporate firewall. For more details, see Email Guard spam and content filtering.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
    ProSight LAN Watch is Progentís server and desktop monitoring service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your network operating at peak levels by tracking the state of vital assets that power your business network. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your designated IT personnel and your Progent engineering consultant so all looming problems can be addressed before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its critical servers and applications hosted in a protected fault tolerant data center on a fast virtual host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the operating system software, and the applications. Since the system is virtualized, it can be moved immediately to an alternate hosting environment without a time-consuming and difficult reinstallation process. With ProSight Virtual Hosting, you are not locked into one hosting service. Learn more details about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can quickly find passwords or IP addresses and be alerted about upcoming expirations of SSLs ,domains or warranties. By cleaning up and managing your IT infrastructure documentation, you can eliminate as much as 50% of time spent looking for critical information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT information. Whether youíre making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the data you need as soon as you need it. Find out more about ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To download a white paper explaining why managed services are quickly takingthe place of the old break/fix model of network support for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's information assurance consultants and security and compliance experts have earned prestigious certifications from global organizations such as CISA, CISM, CISSP, GIAC and ISSAP. Progent's data security and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.

Additional Fault Tolerant Solutions Provided by Progent's Experts
Progent's Microsoft and Cisco consultants can assist your company to create an efficient, non-stop information network that addresses critical issues encompassing a wide array of infrastructure technologies and operations including:

Business Continuity Planning
Progent's business continuity consultants can show you how to design a workplace recovery plan so you can resume network operations in case of an IT system disaster. Progent can help you to develop a complete disaster recovery strategy that includes periodic disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, zero-downtime network solution that takes into account availability issues covering a broad array of infrastructure technologies and processes. To find out more, visit Business Continuity Expertise.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a consistent workflow for recovering applications and services rapidly after a breakdown. Site Recovery Manager supports centrally managed and automated disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also supports transparent testing for site recovery, updates and fixes and can produce audit reports to verify complete service recovery, validate SLAs and prove compliance. Progent offers the skills of a VCDX certified VMware Site Recovery Manager consultant to help you to plan, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager.

NetApp MetroCluster Disaster Recovery Platform
NetApp MetroCluster is a disaster recovery software suite that combines failover storage clustering with synchronous replication to deliver fast, zero RPO disaster recovery between sites that are as far as 185 miles (300km) apart. Progent offers access to a NetApp MetroCluster consultant who can help your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that aligns with your technical requirements and budget. Progent can ensure you adhere to leading practices for installing your MetroCluster solution by providing help with procedures like assigning shelf IDs, determining aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, designing a tiebreaker, setting up a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster DR solution to prove adherence with industry standards and government mandates.

Windows Server 2016 Disaster Recovery and Business Continuity
Progent's Windows Server 2016 disaster recovery/business continuity experts can help your organization to plan and deploy a DR system built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for high-performance storage clusters using industry-standard hardware, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing TCO and management overhead, and Cloud Witness for fast, economical creation of a stretch cluster quorum witness. To read more, go to Microsoft Server 2016 Disaster Recovery Help.

Microsoft Windows Server 2012 Failover Clusters
Windows Server 2008 R2 introduced world-class availability and system recovery to Microsoft's failover clustering platform. Windows Server 2012 R2 builds on this foundation and provides important new and enhanced features that offer increased extensibility, better disk storage uptime for server applications, streamlined administration, faster automatic failover, and more flexibility for architecting clusters. For more information, visit Windows Server 2012 Clustering Migration and Support.

High Availability Load Balancing
Progent provides high availability load balancing support that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content delivery products such as F5 Networks 3DNS. High availability load balancing technologies for which Progent offers consulting expertise include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco CSS, Cisco Content Distribution Manager and ACNS, and F5 Networks 3-DNS. To find out more, see Non-stop Load Balancing.

High-Availability Colocation
Progent's Data Center engineers can show you how to find zero-downtime data centers that meet the specific requirements of your business. High availability collocation sites are particularly appealing to small and mid-size businesses because of their affordability and simplified logistics in comparison to taking a do-it-yourself approach. Attempting to build an on-site data center with even a basic degree of fault tolerance is too costly for the majority of small organizations. Progent can help you get all the benefits of high-availability colocation facilities by providing a full array of engineering and support services. To read more, see High-Availability Data Centers Consulting.

Non-stop Branch Office Networking
Progentís inter-site connection professionals can help organizations create non-stop inter-site connections by means of fully redundant networks featuring transparent failover. Progentís Cisco-qualified CCIE engineers can plan and implement fault-tolerant Inter-office connections based on zero-downtime EIGRP routers or fault tolerant OSPF deployment of Cisco routers. Progent can demonstrate how redundant connections and automatic fail-over offers economical non-stop interoffice connectivity. To find out more, go to Fault Tolerant Interoffice Connectivity.

High Availability Internet Connectivity
Progent's Cisco-certified IT professionals can help you build an economical, high availability Internet configuration solution that can achieve non-stop Internet access via a wide range of fault tolerant Internet network technologies including non-stop BGP, automatic fail-over, and redundant Internet Service Providers. Progent offers Cisco Certified Internetwork Expert consultants to help you apply the latest technology for high availability Internet connections to implement a cost-effective, completely redundant Internet interface with automatic failover and other features to create fault tolerant Internet access. To find out more, go to 24x7 Internet Access Architecture.

Backup and Restore Solutions Consultants
Progent can provide economical online access to IT engineers with expertise in a broad range of utilities and services that provide solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations plus notebooks and handhelds. Progent can provide consulting support for all major backup products including Acronis, Backup Exec, BackupAssist, CrashPlan, Double-Take Software, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and FLARs. Progent's consultants can assist your company to install, enhance, or maintain data backup systems for a range of topologies including local, edge to datacenter, cloud, or a mix. To read more, visit Backup and Restore Solutions Expertise.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Restore Consulting Experts
Progent's expert Microsoft System Center Data Protection Manager consultants can help you to develop a practical workplace recovery plan, implement a cost-effective fault-tolerante IT architecture, install a SCDPM-powered recovery solution, thoroughly test your system, educate your IT personnel or local consultants how to maintain System Center Data Protection Manager, or provide complete IT support outsourcing such as remote hosting of System Center Data Protection Manager servers in Progent's secure data center. For more information, see Microsoft SCDPM Consulting.

Altaro VM Backup Solutions for Backup and Disaster Recovery
Altaro VM Backup software offers small businesses a reliable and budget-friendly platform for backing up and recovering Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in local, remote, multi-site, and cloud-hosted environments and also supports cost-effective cloud backup to Azure Block Blob storage. Top features include industry-leading inline deduplication to reduce backup storage requirements, Continuous Data Protection (CDP) with backup spacing as short as five minutes for reducing your Recovery Point Objective (RPO), military-grade encryption, item-level recovery options for individual files and emails, support for Windows Cluster Shared Volumes and for vCenter for managing larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live VMs with zero downtime. Progent is an Altaro partner and can provide a wide range of services to help you to plan, deploy, manage and troubleshoot a backup/restore solution powered by Altaro VM Backup. To learn more, go to Altaro VM Backup Consulting Services.

Consulting for Double-Take Solutions for Backup/Restore
Double-Take publishes a family of products intended to deliver small and midsize companies a range of cost-effective alternatives for replicating and restoring vital applications including Exchange, SQL Server, Blackberry, and Microsoft SharePoint. Progentís disaster recovery planning consultants have extensive experience incorporating Double-Take Software products into small company IT systems to create a high level of fault tolerance and business continuity readiness at an affordable cost. To read more, go to Consulting Services Double-Take Software for Backup.

CRISC-certified IT Risk Control
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate a consultant's ability to plan, deploy, and maintain IS controls to reduce risk. Progent can provide the services of a CRISC-certified consultant to help you to create and carry out a business continuity plan based on industry best practices promoted by CRISC and geared to align with your company's risk tolerance, business objectives, and IT budget. To learn more, see CRISC-certified IT risk management experts.

Why Choose Progent for Disaster Recovery/Business Continuity Planning?
Since Progent is a Microsoft Gold Partner and provides specialized application support for a wide range of small business software programs, Progent can assist clients to arrive at comprehensive information technology solutions that optimize the productivity of your information system. As a Registered Partner for Cisco, Progent can provide the expertise of qualified consultants and specialists with experience in designing, deploying and troubleshooting networking environments based on Cisco technology. The depth and breadth of Progent's IT experience and Progent's appreciation for the needs of small businesses make Progent the perfect partner for building and maintaining a cost-effective, dependable network.

How to Access Progent's Experts for Non-stop Network Services
To contact Progent about engineering support for high availability IT design, call 1-800-993-9400 or see Contact Progent.
















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