ProSight BDR ServicesProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical data, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up to the cloud exclusively or mirrored to cloud and on-premises storage for greater resilience.

Offered as a low-cost, flat-rate monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage is based on the capacity required. Bare Metal Restores (BMR) allow rapid recovery of physical and virtual machines by avoiding the configuration issues associated with physical-to-physical and physical-to-virtual recoveries. You can use BMR restores to like or dissimilar hardware, and you can use point-in-time restores.

ProSight Data Protection Services incorporate tools from some of the industry's top BDR technology companies and offer military-grade security to meet all major compliance regulations including HIPPA, FIRPA, FINRA, PCI and Safe Harbor. Progent uses an enterprise-class remote monitoring and management (RMM) system to create, configure, monitor and manage your BDR solution and Progent's Microsoft-certified consulting team and certified VMware consultants can help you restore your data quickly in case of a catastrophe.

Key Features of ProSight Data Protection Services
ProSight DPS offers a variety of features that deliver advanced backup and fast recovery capabilities at a price small and mid-size organizations can easily afford. These include application-aware backup and recovery for Microsoft Exchange and SQL, fast recovery of Hyper-V and VMware virtual machines, compliance with industry and government regulatory requirements, and support for unlimited local storage. If you choose the cloud backup option, your data is protected at two mirrored Tier 4 datacenters located in Los Angeles and Boston. A third datacenter in Montreal allows compliance with Canadian regulations on data management. Most importantly, ProSight DPS gives you access to the expertise of Progent's seasoned IT consulting team as a single point of contact to help you resolve virtually any technical issue.

Key features of ProSight Data Protection Services include:

Enterprise-class Data Protection

  • SQL-native and Exchange-native data protection technology supports non-disruptive backups of Microsoft SQL Server and Exchange Server instances, simplifies the configuration of incremental backups, and makes sure your vital business data is protected.
  • The ability to throttle bandwidth and schedule backups can prevent productivity loss due to overloaded networks.
  • Support for backing up and restoring System State allows fast recovery of systems responsible for managing your application settings, user permissions, profiles and other critical information.
  • ProSight DPS scales to match your business requirements. Your critical data will continue to be protected in case you exceed your storage quota before you revise your service plan.
  • You can request that a deleted file be archived for any length of time so that it can be easily recovered for audits, litigation, or any other purpose.
Fast and Reliable Recovery
  • Data restoration takes less time than with consumer-grade backup solutions. For example. ProSight DPS tested three times faster than Mozy. Another major factor that shortens disaster recovery time is the experience Progent's consultants offer for integrating your recovered data back into a cohesive system.
  • In case of a site recovery or any other scenario that requires large amounts of data to be restored, Progent can copy your recovered data to a drive and ship the drive overnight to your site in order to avoid WAN bandwidth constraints.
  • The dual-coast datacenters which host ProSight's cloud services are Tier 4 facilities with 99.995% availability and mirror one another, so your data can always be backed up and restored.
Military-grade Security
  • ProSight DPS data protected in the cloud is stored in two SSAE-16-certified datacenters in Boston and Los Angeles. The datacenters feature biometric controlled access, 24x7 monitoring, power backup and redundant Internet connections.
  • ProSight DPS uses 256-bit AES encryption and a private encryption key to secure your data. 256-bit AES encryption is used by DoD, approved by NSA, and has never been cracked. Encrypted data is transferred over 128-bit SSL, which is used by financial institutions in online banking. Onsite and in-transit encryption allows compliance with industry and regulatory security standards.
  • Private encryption gives you sole control over who can access your data. Consumer BDR products typically do not offer private-encryption but rely instead on a system-generated encryption key. This means your BDR provider may be able to access your sensitive data.
Regulatory Compliance
  • The ProSight DPS solution for data backup, encryption, retention, and private encryption key allows small and mid-size organizations to demonstrate compliance with major federal and industry data security regulations and standards such as HIPAA, FINRA, PCI, Safe Harbor and FERPA.
Download ProSight Data Protection Services Datasheets
To download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

To download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

Other ProSight Managed Services Available from Progent
In addition to ProSight Data Protection Services, Progent's ProSight suite of network management services includes other affordable, flat-rate managed service packages that address crucial facets of your information network such as security, network infrastructure management, and email filtering. By partnering with the industry's most innovative technology vendors, Progent can offer small and mid-size organizations the benefits of the same advanced technology used by some of the world's largest enterprises. Managed services available from Progent include:

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior machine learning tools to guard physical and virtual endpoints against new malware assaults like ransomware and email phishing, which easily evade legacy signature-based anti-virus tools. ProSight ASM protects local and cloud-based resources and provides a single platform to address the entire threat lifecycle including filtering, infiltration detection, mitigation, remediation, and post-attack forensics. Top capabilities include one-click rollback using Windows Volume Shadow Copy Service and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

  • ProSight Enhanced Security Protection (ESP): Physical and Virtual Endpoint Security and Exchange Filtering
    ProSight Enhanced Security Protection services deliver economical in-depth security for physical servers and VMs, workstations, smartphones, and Exchange Server. ProSight ESP uses contextual security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all attack vectors. ProSight ESP delivers firewall protection, penetration alerts, device management, and web filtering through leading-edge tools packaged within a single agent accessible from a unified console. Progent's data protection and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that addresses your company's unique requirements and that helps you demonstrate compliance with government and industry data security regulations. Progent will help you specify and configure security policies that ProSight ESP will manage, and Progent will monitor your network and react to alarms that call for urgent attention. Progent can also assist your company to set up and test a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam filtering and email encryption service that incorporates the infrastructure of top data security vendors to deliver centralized management and world-class protection for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines a Cloud Protection Layer with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your security perimeter. This decreases your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device adds a further layer of inspection for incoming email. For outbound email, the on-premises gateway offers AV and anti-spam protection, protection against data leaks, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and safeguard internal email traffic that originates and ends within your security perimeter. For more information, see Email Guard spam filtering and data leakage protection.

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to map out, monitor, enhance and troubleshoot their connectivity hardware like routers and switches, firewalls, and wireless controllers plus servers, printers, endpoints and other networked devices. Using state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and sends notices when potential issues are discovered. By automating time-consuming management processes, ProSight WAN Watch can cut hours off ordinary tasks such as network mapping, expanding your network, locating devices that require critical software patches, or identifying the cause of performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure monitoring and management services.

  • ProSight LAN Watch: Server and Desktop Remote Monitoring
    ProSight LAN Watch is Progentís server and desktop monitoring service that uses advanced remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of critical assets that power your information system. When ProSight LAN Watch uncovers a problem, an alert is transmitted automatically to your designated IT staff and your assigned Progent consultant so all potential problems can be resolved before they have a chance to disrupt your network. Find out more details about ProSight LAN Watch server and desktop remote monitoring consulting.

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    With Progent's ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a protected fault tolerant data center on a fast virtual host configured and managed by Progent's IT support experts. With Progent's ProSight Virtual Hosting service model, the customer retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware environment without requiring a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Documentation Management
    Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, maintain, retrieve and protect data about your IT infrastructure, processes, business apps, and services. You can quickly find passwords or IP addresses and be warned automatically about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can save up to 50% of time thrown away trying to find vital information about your IT network. ProSight IT Asset Management includes a common repository for holding and collaborating on all documents required for managing your network infrastructure like recommended procedures and How-To's. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether youíre making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.
Download Progent's 10 Benefits of Managed IT Services White Paper
To view a white paper describing why managed services are rapidly takingthe place of the old break/fix model of network support for small and mid-size businesses, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audits
Progent's ProSight Network Audits are a fast and affordable way for small and mid-size businesses to obtain an objective evaluation of the overall health of their IT system. Powered by some of the leading remote monitoring and management (RMM) platforms available, and overseen by Progent's world-class team of IT professionals, ProSight Network Audits help you see how closely the deployment of your core network devices adhere to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and provide immediate benefits such as a more manageable Active Directory (AD) system. Both also include a year of state-of-the-art remote network monitoring and management. Benefits can include simpler network management, improved compliance with government and industry security regulations, higher utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and increased uptime. Read more about ProSight Network Audits network infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a phone interview with a Progent information assurance consultant. The interview is intended to help assess your organization's preparedness either to block ransomware or recover quickly after a ransomware incident. Progent will consult with you personally to gather information about your current antivirus tools and backup/recovery procedures, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can follow best practices to create an efficient AV and backup system that minimizes your exposure to a ransomware attack and meets your company's needs. For details, see The ProSight Ransomware Preparedness Report.

The Progent Advantage
Progent maintains a roster of more than 100 information technology consultants with certified expertise in the key technologies used to build and manage small and mid-size business networks. This allows Progent to integrate ProSight Data Protection Services into a comprehensive information technology solution that delivers maximum business value. In addition to Hyper-V, VMware, Exchange and SQL Server expertise, Progent offers online and onsite access to certified Cisco CCIE network consultants to help you design and troubleshoot an efficient infrastructure for a private or hosted datacenter or for a hybrid network that combines on-premises and cloud-based resources. Progent's disaster recovery consultants can help you create, test and document a full-fledged disaster recovery/business continuity plan to help you return to operation quickly in case of a catastrophe.

Progent's GIAC-certified information assurance consultants and CISSP-certified cybersecurity and compliance experts can help you plan and test a company-wide security strategy that encompasses every aspect of your network including firewalls, policy definition and enforcement, remote and mobile access, BYOD computing, proactive automated monitoring, web application security, protection against viruses and other malware, spam and email content filtering, data leakage protection, and rights management. To help you validate and maintain the security of small and mid-size business networks, Progent offers specially priced one-time service packages such as network vulnerability assessment and stealth penetration testing as well as ongoing managed services such as Email Guard spam and content filtering.

Contact Progent About ProSight Data Protection Services
To find out more about how Progent can help you set up an affordable, fully managed backup/disaster recovery solution with ProSight Data Protection Services, call 1-800-993-9400 or visit Contact Progent.

Other High Availability Technologies Provided by Progent
Progent's certified consulting experts can help your business to implement a cost-effective, zero-downtime environment that resolves key problems encompassing a broad array of networking solutions and operations such as:

Business Continuity Planning
Progent's disaster recovery planning engineers can help you design a workplace recovery strategy that will allow you to restore IT functionality in the event of an information network catastrophe. Progent can assist you to define a complete disaster recovery strategy that includes scheduled disaster recovery evaluations and testing. Progent's Microsoft and Cisco-certified professionals can also show you how to create an affordable, fault-tolerant network architecture that addresses reliability issues covering a broad array of network technologies and processes. To find out more, visit Workplace Recovery Consulting.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is a component of VMware vCenter that lets you specify, automate and test a consistent workflow for recovering services quickly after a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also supports non-intrusive testing for site recovery, updates and patches and can generate reports to confirm complete service restoration, validate Service Level Agreements and demonstrate compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to design, deploy, test and administer a disaster recovery solution based on VMware Site Recovery Manager.

NetApp MetroCluster High Availability and Disaster Recovery Software
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with synchronous replication to provide rapid, zero data loss disaster recovery (DR) between sites located up to 185 miles (300km) away from one another. Progent can provide the skills of a certified NetApp MetroCluster consultant who can assist you to design, deploy, manage, update, test and repair a disaster recovery system based on NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that meets your functional needs and budget. Progent can make sure you adhere to leading practices for installing your MetroCluster environment by providing help with tasks like assigning disk pools and shelf IDs, determining plexes layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning switches, implementing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your MetroCluster disaster recovery solution to prove compliance with industry standards and government requirements.

Windows Server 2016 Disaster Recovery
Progent's Windows Server 2016 disaster recovery/business continuity consultants can assist you to design a disaster recovery system based on Microsoft's latest Failover Clustering technologies including Cluster Operating System Rolling Upgrade for non-disruptive migration to Windows Server 2016, Storage Replica for zero-data-loss Recovery Point Objective (RPO), Storage Spaces Direct for enterprise-class storage clusters using low-cost equipment, VM Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for easy, economical creation of a failover cluster quorum arbitration point. To learn more, see Microsoft Server 2016 Disaster Recovery and Business Continuity Expertise.

Microsoft Server 2012 Failover Clustering
Microsoft Windows Server 2008 R2 brought world-class availability and system recovery to Microsoft's failover clustering platform. Microsoft Windows Server 2012 R2 adds to this technology and delivers important enhancements that offer increased scalability, better disk storage availability for server applications, easier management, faster failover, and additional options for architecting clusters. For more information, visit Windows Server 2012 R2 Failover Clustering Consulting and Support.

Network Load Balancing
Progent offers high availability load balancing support that addresses system load balancing, load balanced applications, LAN/WAN backbone routing, and content dispatching products such as F5 Networks 3DNS. High availability load balancing products for which Progent offers consulting services include Microsoft Windows 2003 and 2008 Server Network Load Balancing Manager, Citrix Access Suite and Presentation Server, Cisco Content Services Switch, Cisco Distributed Director and Cisco CDN Software, and F5 Networks BIG-IP. To read more, visit Fault Tolerant Load Balancing.

High-Availability Internet Data Centers
Progent's Data Center engineers can show you how to identify zero-downtime data centers that match the specific requirements of your business. Fault tolerant Internet Data Centers are particularly appealing to small and mid-size companies due to of their low cost and convenience in comparison to pursuing a do-it-yourself approach. Trying to create an on-site data center with even a basic degree of fault tolerance is too expensive for the majority of small businesses. Progent can help you get all the benefits of 24x7 colo centers by providing a full range of consulting and support services. To learn more, go to Non-stop Internet Data Centers Consulting.

Failsafe Inter-office Connectivity
Progentís interoffice network infrastructure engineers can help companies create non-stop branch office connectivity solutions via fully redundant system architectures with automatic failover. Progentís Cisco-certified CCIE engineers can design and deploy fault-tolerant Inter-office connections supported by non-stop EIGRP network routers or non-stop OSPF deployment of Cisco routers. Progent can show you how multi-path connectivity and automatic fail-over offers affordable 24x7 interoffice networking. For details, visit 24x7 Inter-office Networking.

High Availability Internet Access
Progent's Cisco-authorized IT consultants can show you how to build an affordable, fault tolerant Internet configuration architecture that can deliver 24x7 Internet access via a broad range of high availability Internet access technologies including non-stop BGP, automatic fail-over, and redundant ISPs. Progent offers CCIE consultants to help you apply the most up-to-date technology for fault tolerant Internet connectivity to implement a cost-effective, fully redundant Internet network with automatic failover and other capabilities to deliver non-stop Internet access. To find out more, go to 24x7 Internet Access Solutions.

Backup and Restore Solutions Consulting Services
Progent offers economical remote support from IT engineers skilled in a wide range of products and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent offers consulting support for all major data protection platforms including Acronis, Backup Exec, BackupAssist, HP Data Protector, Double-Take Software, Mozy, Retrospect for Macintosh, Apple Time Machine, VMware vSphere Data Protection (VDP), and FLARs. Progent can help your company to design, upgrade, or maintain backup/restore solutions for a range of architectures such as local, edge to datacenter, cloud-based, or hybrid. For more information, go to Backup and Restore Solutions Consulting and Support Services.

Microsoft System Center Data Protection Manager (SCDPM) Backup and Restore Consulting Experts
Progent's expert System Center Data Protection Manager engineers can assist you to create a practical disaster recovery plan, implement a cost-effective fault-tolerante network infrastructure, configure a System Center Data Protection Manager-powered backup and restore system, thoroughly test your system, train your administrative personnel or regular consultants how to manage Microsoft SCDPM, or provide complete IT support outsourcing including off-site hosting of Microsoft System Center Data Protection Manager machines in Progent's world-class data center. To learn more, go to System Center Data Protection Manager Consulting Services.

Barracuda Backup Local, Offsite and Cloud Data Backup and Disaster Recovery
Barracuda Backup is an affordable, subscription backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can include a purpose-built physical storage device built by Barracuda or a virtual appliance with similar functionality but which uses your own storage hardware. Barracuda Backup protects vital business data generated locally, at one or multiple remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon AWS, or to any site with a physical or virtual Barracuda Backup appliance. Progent is a Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide range of consulting services to help you to plan, integrate, operate and repair a backup and disaster recovery solution based on Barracuda technology. For details, visit Barracuda Backup and disaster recovery consulting.

Altaro VM Backup Solutions for Data Protection and Disaster Recovery
Altaro VM Backup software offers small organizations a dependable and affordable platform for backing up and recovering Hyper-V and VMware-powered virtual machines (VMs). Altaro VM Backup can be used for on-premises, remote, distributed, and cloud-hosted environments and also supports cost-effective backup to Microsoft Azure storage. Headline features include industry-leading inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for reducing your exposure to data loss, military-grade encryption, granular recovery options for specific files and emails, support for Windows Cluster Shared Volumes (CSV) and for vCenter for handling large-scale environments, and the ability to leverage Microsoft Volume Shadow Copy Service to back up live VMs with zero downtime. Progent is a certified Altaro partner and offers a broad range of services to help you to design, install, manage and troubleshoot a backup/restore system based on Altaro VM Backup. To find out more, see Altaro VM Backup Consulting.

Consulting for Double-Take Solutions for Data Backup and Recovery
Double-Take Software publishes a family of products intended to provide small and midsize companies a variety of affordable alternatives for replicating and restoring business-critical workloads including Exchange, Microsoft SQL Server, Blackberry, and Microsoft Office SharePoint. Progentís disaster recovery planning consultants have in-depth experience incorporating Double-Take Software technology into small company information networks to achieve a high state of fault tolerance and disaster recovery readiness at an affordable price. To read more, see Consulting for Double-Take Solutions for Backup.

CRISC-certified Network Risk Mitigation
The Certified in Risk and Information Systems Control (CRISC) certification program was established by ISACA in 2010 to validate an IT professional's skills to plan, implement, and support IS control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to develop and execute a workplace continuity strategy that follows leading practices promoted by CRISC and geared to match your company's risk tolerance, business objectives, and budgetary guidelines. For details, see CRISC-certified IT risk management specialists.

Why Pick Progent for Disaster Recovery/Business Continuity Planning Solutions?
Since Progent is a Microsoft Certified Partner and offers high-level application expertise for a wide range of business software programs, Progent can assist customers to find comprehensive IT solutions that optimize the business value of your IT network. As a Registered Partner with Cisco, Progent offers the services of qualified consultants and specialists with expertise in architecting, installing and supporting networking solutions built on Cisco technology. The breadth of Progent's technical know-how and Progent's familiarity with the needs of small and midsize businesses make Progent a great resource for creating and running an affordable, dependable information system.

How You Can Get Help from Progent's Engineers for High Availability Network Support
If you wish to ask Progent about technical assistance for non-stop computing, phone 1-800-993-9400 or visit Contact Progent.
















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