Remote Network Management and Monitoring

Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP's solution delivers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge prevention, detection, investigation, and response tools incorporated within a single agent managed from a single web console.

The streamlined architecture of ProSight ESP, designed from the ground up for hybrid cloud and virtualized environments, significantly reduces the resource overhead and performance degradation common to alternative anti-malware products. This architecture also cuts equipment costs by improving virtual machine consolidation. ProSight ESP provides these benefits while at the same time delivering top-of-the-line protection against sophisticated threats like ransomware and file-less attacks.

ProSight ESP is a managed security service offered at a low monthly subscription fee with a simple per-system licensing model that covers any server or endpoint, physical or virtual, and that can be scaled to any size. Installation, troubleshooting and other incidental professional services are not included with the subscription. Operating systems supported include Windows, Linux, macOS, Apple iOS and Android. A single agent handles any combination of virtualization platforms, cloud providers, operating systems and physical devices. Centralized scanning allows you to distribute anti-malware compute resources across multiple security servers to maximize protection and performance.

Progent's security and virtualization experts can help you plan and implement a cost-effective deployment of ProSight ESP that makes sense for your company and that helps you demonstrate compliance with government and industry data security requirements. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also help you set up and test backup/disaster recovery processes such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware.

Key Features of ProSight Enhanced Security Protection
ProSight ESP uses the industry's leading unified anti-malware platform to provide multi-layered security for endpoints and Exchange mailboxes. Security featers include:

• Protection in depth with multi-layer endpoint security
• Anti-virus and anti-malware with advanced behavioral analysis
• Zero-day threat protection
• Application blacklisting and sandboxing
• Two-way firewall for Windows systems
• Integrates with VMware NSX to support the Software Defined Datacenter
• Device and content control for Exchange Servers including spam, phishing, content and attachment filtering

Endpoint Security Services
Endpoints protected by ProSight ESP include Windows, Linux, and macOS servers, workstations, and notebooks as well as Apple iOS and Android smartphones and tablets. Windows-powered systems are provided enhanced protection via a two-way firewall, intrusion detection, web access control and filtering, data leakage protection, plus application and device control. Minimal system overhead improves performance compared to competing security platforms, and seamless integration with Microsoft Active Directory simplifies the process of protecting unmanaged desktops and servers. Advanced heuristics use behavior analysis to detect zero-day threats in real time, blocking attacks that easily evade traditional signature-based security products.

ProSight ESP's cloud-based Control Center provides a single console for deploying, enforcing and managing security policies for all your endpoints of all types in all locations.

Security Services for Virtualized Environments
ProSight ESP offers comprehensive protection for virtualized datacenters and uses advanced multi-layered caching technology to deliver high performance. Low-footprint security services improve server consolidation by as much as 30% compared to older-generation AV platforms by reducing memory and storage requirements and minimizing CPU and I/O activity. Virtual machines running Microsoft Windows and major Linux distributions are protected on most virtualization platforms including Microsoft Hyper-V, VMware, Citrix, Red Hat Enterprise Virtualization with KVM, and Oracle. All virtual machines are protected against malware through file system, memory, process and registry scanning.

ProSight ESP's failover architecture for virtual security appliances eliminates single points of failure, ensuring high availability and consistent performance. Because VMs are protected by Security Servers, they need no local anti-malware scanning engines and definitions and are immune to AV storms.

In VMware environments, ProSight ESP takes advantage of NSX technology supporting the Software-Defined Data Center and integrates seamlessly with unlimited instances of VMware vCenter. This permits security management policy based on objects like resource pools, folders and distributed networking.

Security Services for Exchange
ProSight ESP integrates tightly with Microsoft Exchange Server to protect against threats like malware, spam and phishing. You can also filter emails that have attachments or content that do not comply with your company's security policies. ProSight ESP's web-based Control Center lets you create user groups so you can define different scanning and filtering policies for different categories of users such as sales vs. IT management. Among ProSight ESP's long list of configurable settings for Exchange is a domain IP check feature that can prevent spammers from spoofing the sender's email address and making an email appear as though it were from a trusted sender. You can also control options such as quarantine duration, whitelisting and blacklisting, filtering rules and rule prioritization, replacement text for scanned emails, max size of email attachment and content body, exclusions from filtering, and scan scheduling. ProSight ESP uses Microsoft's Exchange Web Services (EWS) to allow scanning the Exchange mailbox and public folder databases.

Download the ProSight Enhanced Security Protection Services Datasheet
To view or download a PDF datasheet describing the key features of ProSight Enhanced Security Protection, click:
Progent's ProSight Enhanced Security Protection Services Datasheet. (PDF - 91 KB)

Additional ProSight Managed Services Available from Progent
Besides ProSight Enhanced Security Protection, Progent's ProSight suite of network management services includes other low-cost, subscription-based managed services that let you outsource all the critical tasks associated with managing your information network such as backup/disaster recovery, infrastructure monitoring, email filtering, Virtual Machine hosting, and network documentation management. By establishing partnerships with leading technology providers, Progent is able to provide small and mid-size companies the advantages of the same cutting-edge remote network management tools used by some of the world's biggest companies. Managed services available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes cutting edge behavior-based machine learning technology to defend physical and virtual endpoint devices against new malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-based AV tools. ProSight ASM safeguards local and cloud resources and provides a unified platform to automate the entire malware attack lifecycle including filtering, detection, mitigation, cleanup, and post-attack forensics. Top features include one-click rollback with Windows VSS and automatic network-wide immunization against new attacks. Find out more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware recovery.

• ProSight Data Protection Services: Managed Backup and Disaster Recovery
  ProSight Data Protection Services from Progent provide small and medium-sized organizations a low cost end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical data, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to be compliant with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, when necessary, can assist you to recover your critical data. Find out more about ProSight Data Protection Services Managed Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top information security vendors to provide centralized management and world-class security for all your inbound and outbound email. The hybrid structure of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer acts as a preliminary barricade and keeps most threats from making it to your network firewall. This decreases your exposure to external threats and conserves network bandwidth and storage. Email Guard's onsite security gateway appliance provides a further layer of analysis for incoming email. For outgoing email, the on-premises gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The on-premises security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Network Infrastructure Management
  ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to diagram, track, enhance and debug their networking appliances like routers, firewalls, and load balancers as well as servers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always current, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and sends alerts when potential issues are detected. By automating tedious management and troubleshooting processes, ProSight WAN Watch can knock hours off common tasks like network mapping, expanding your network, finding devices that require important updates, or identifying the cause of performance bottlenecks. Learn more about ProSight WAN Watch network infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring
  ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates advanced remote monitoring and management techniques to help keep your IT system running efficiently by tracking the state of critical computers that power your information system. When ProSight LAN Watch detects an issue, an alarm is sent automatically to your designated IT management staff and your assigned Progent consultant so that all potential issues can be addressed before they can disrupt productivity. Find out more about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the client owns the data, the operating system platforms, and the apps. Because the system is virtualized, it can be ported immediately to an alternate hosting environment without requiring a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Find out more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard data about your network infrastructure, processes, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By cleaning up and managing your network documentation, you can eliminate up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management features a common location for storing and sharing all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT data. Whether you’re planning improvements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management gets you the information you need as soon as you need it. Find out more about Progent's ProSight IT Asset Management service.

Progent offers expertise for all endpoints and virtual machines secured by ProSight Enhanced Security Protection. Support services available from Progent include Windows 10 integration, Linux configuration, macOS support, iPhone and iPad integration and management, Android setup and management, Windows Hyper-V support, VMware vCenter configuration, and Citrix XenServer support. Progent's certified Microsoft Exchange Server consultants can help you integrate ProSight ESP with Exchange to protect you from email-borne threats. Progent can provide online and onsite consulting and troubleshooting support from Cisco-certified CCIE consultants to help you maintain, tune or expand your network infrastructure. If you have deployed a network model that uses both on-premises and public cloud resources, Progent offers the expertise of Microsoft Azure consultants and Amazon AWS consulting experts to assist you to integrate a robust and easy-to-manage hybrid network.

ProSight Network Audits
Progent's ProSight Network Audits are a fast and low-cost way for small and mid-size organizations to obtain an objective evaluation of the health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how well the configuration of your core infrastructure assets conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a cleaner Active Directory system. Both also come with one year of state-of-the-art remote network monitoring and management (RMM). Advantages can include simpler network management, better compliance with information security regulations, higher utilization of IT resources, faster troubleshooting, more dependable backup and restore, and less downtime. Read more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service centered on a phone interview with a Progent backup/recovery consultant. The fact-finding interview is designed to evaluate your organization's ability to defend against ransomware or recover rapidly after a ransomware incident. Progent will consult with you directly to gather information about your existing security profile and backup system, and Progent will then deliver a written Basic Security and Best Practices Report detailing how you can follow industry best practices to deploy an efficient security and backup environment that minimizes your exposure to a ransomware attack and meets your business requirements. For additional information, refer to Progent's ProSight Ransomware Preparedness Report.

Other Affordable Service Packages Available from Progent
To complement Progent's ProSight suite of subscription-based managed services, Progent offers value-priced one-off service packages to help small and mid-size businesses to evaluate or demonstrate compliance with internal, government or industry security standards. These budget-friendly services include security vulnerability assessment and stealth penetration testing. Progent also offers advanced disaster recovery preparedness consulting and business continuity planning consulting to ensure that you can continue your crucial business processes quickly after a catastrophic event.

Contact Progent about ProSight Enhanced Security Protection Services
To learn more about how Progent can assist your business to outsource an affordable and comprehensive security solution with ProSight Enhanced Security Protection, call 1-800-993-9400 or visit Contact Progent.