Remote Network Management and Monitoring

Progent's ProSight Enhanced Security Protection (ESP) services offer ultra-affordable multi-layer protection for physical and virtual servers, desktops, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced machine learning for continuously monitoring and responding to security threats from all attack vectors. ProSight ESP's solution delivers firewall protection, intrusion alerts, device control, and web filtering via cutting-edge prevention, detection, investigation, and response tools incorporated within a single agent managed from a single web console.

The streamlined architecture of ProSight ESP, designed from the ground up for hybrid cloud and virtualized environments, significantly reduces the resource overhead and performance degradation common to alternative anti-malware products. This architecture also cuts equipment costs by improving virtual machine consolidation. ProSight ESP provides these benefits while at the same time delivering top-of-the-line protection against sophisticated threats like ransomware and file-less attacks.

ProSight ESP is a managed security service offered at a low monthly subscription fee with a simple per-system licensing model that covers any server or endpoint, physical or virtual, and that can be scaled to any size. Installation, troubleshooting and other incidental professional services are not included with the subscription. Operating systems supported include Windows, Linux, macOS, Apple iOS and Android. A single agent handles any combination of virtualization platforms, cloud providers, operating systems and physical devices. Centralized scanning allows you to distribute anti-malware compute resources across multiple security servers to maximize protection and performance.

Progent's security and virtualization experts can help you plan and implement a cost-effective deployment of ProSight ESP that makes sense for your company and that helps you demonstrate compliance with government and industry data security requirements. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that require immediate attention. Progent can also help you set up and test backup/disaster recovery processes such as ProSight Data Protection Services so you can recover quickly from a destructive security attack such as ransomware.

Key Features of ProSight Enhanced Security Protection
ProSight ESP uses the industry's leading unified anti-malware platform to provide multi-layered security for endpoints and Exchange mailboxes. Security featers include:

• Protection in depth with multi-layer endpoint security
• Anti-virus and anti-malware with advanced behavioral analysis
• Zero-day threat protection
• Application blacklisting and sandboxing
• Two-way firewall for Windows systems
• Integrates with VMware NSX to support the Software Defined Datacenter
• Device and content control for Exchange Servers including spam, phishing, content and attachment filtering

Endpoint Security Services
Endpoints protected by ProSight ESP include Windows, Linux, and macOS servers, workstations, and notebooks as well as Apple iOS and Android smartphones and tablets. Windows-powered systems are provided enhanced protection via a two-way firewall, intrusion detection, web access control and filtering, data leakage protection, plus application and device control. Minimal system overhead improves performance compared to competing security platforms, and seamless integration with Microsoft Active Directory simplifies the process of protecting unmanaged desktops and servers. Advanced heuristics use behavior analysis to detect zero-day threats in real time, blocking attacks that easily evade traditional signature-based security products.

ProSight ESP's cloud-based Control Center provides a single console for deploying, enforcing and managing security policies for all your endpoints of all types in all locations.

Security Services for Virtualized Environments
ProSight ESP offers comprehensive protection for virtualized datacenters and uses advanced multi-layered caching technology to deliver high performance. Low-footprint security services improve server consolidation by as much as 30% compared to older-generation AV platforms by reducing memory and storage requirements and minimizing CPU and I/O activity. Virtual machines running Microsoft Windows and major Linux distributions are protected on most virtualization platforms including Microsoft Hyper-V, VMware, Citrix, Red Hat Enterprise Virtualization with KVM, and Oracle. All virtual machines are protected against malware through file system, memory, process and registry scanning.

ProSight ESP's failover architecture for virtual security appliances eliminates single points of failure, ensuring high availability and consistent performance. Because VMs are protected by Security Servers, they need no local anti-malware scanning engines and definitions and are immune to AV storms.

In VMware environments, ProSight ESP takes advantage of NSX technology supporting the Software-Defined Data Center and integrates seamlessly with unlimited instances of VMware vCenter. This permits security management policy based on objects like resource pools, folders and distributed networking.

Security Services for Exchange
ProSight ESP integrates tightly with Microsoft Exchange Server to protect against threats like malware, spam and phishing. You can also filter emails that have attachments or content that do not comply with your company's security policies. ProSight ESP's web-based Control Center lets you create user groups so you can define different scanning and filtering policies for different categories of users such as sales vs. IT management. Among ProSight ESP's long list of configurable settings for Exchange is a domain IP check feature that can prevent spammers from spoofing the sender's email address and making an email appear as though it were from a trusted sender. You can also control options such as quarantine duration, whitelisting and blacklisting, filtering rules and rule prioritization, replacement text for scanned emails, max size of email attachment and content body, exclusions from filtering, and scan scheduling. ProSight ESP uses Microsoft's Exchange Web Services (EWS) to allow scanning the Exchange mailbox and public folder databases.

Download the ProSight Enhanced Security Protection Services Datasheet
To view or download a PDF datasheet describing the key features of ProSight Enhanced Security Protection, click:
Progent's ProSight Enhanced Security Protection Services Datasheet. (PDF - 91 KB)

Additional ProSight Managed Services Available from Progent
Besides ProSight Enhanced Security Protection, Progent's ProSight suite of network management services includes other low-cost, subscription-based managed services that let you outsource all the critical tasks associated with managing your information network such as backup/disaster recovery, infrastructure monitoring, email filtering, Virtual Machine hosting, and network documentation management. By establishing partnerships with leading technology providers, Progent is able to provide small and mid-size companies the advantages of the same cutting-edge remote network management tools used by some of the world's biggest companies. Managed services available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
  ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes next generation behavior-based analysis technology to guard physical and virtual endpoint devices against new malware attacks such as ransomware and file-less exploits, which routinely evade traditional signature-based anti-virus products. ProSight ASM safeguards on-premises and cloud resources and offers a single platform to manage the complete threat progression including protection, infiltration detection, mitigation, cleanup, and forensics. Key capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Learn more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services provide small and mid-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery. For a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables fast recovery of critical data, applications and virtual machines that have become lost or corrupted as a result of hardware failures, software bugs, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's cloud backup specialists can provide advanced expertise to set up ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FINRA, and PCI and, when needed, can help you to recover your critical information. Find out more about ProSight Data Protection Services Managed Cloud Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
  ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security companies to deliver web-based control and comprehensive security for all your email traffic. The powerful architecture of Email Guard managed service integrates a Cloud Protection Layer with an on-premises security gateway device to offer advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. Email Guard's cloud filter acts as a first line of defense and blocks most unwanted email from reaching your network firewall. This reduces your exposure to inbound threats and saves network bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outgoing email, the on-premises security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The onsite security gateway can also help Exchange Server to track and safeguard internal email that originates and ends within your corporate firewall. For more details, see ProSight Email Guard spam filtering and data leakage protection.

• ProSight WAN Watch: Network Infrastructure Management
  Progent’s ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for smaller businesses to map out, track, enhance and troubleshoot their networking appliances like routers and switches, firewalls, and wireless controllers as well as servers, client computers and other networked devices. Incorporating state-of-the-art RMM technology, ProSight WAN Watch makes sure that network maps are always current, copies and displays the configuration information of almost all devices connected to your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming network management processes, ProSight WAN Watch can cut hours off ordinary chores like network mapping, expanding your network, finding devices that need critical software patches, or resolving performance bottlenecks. Find out more details about ProSight WAN Watch infrastructure management services.

• ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
  ProSight LAN Watch is Progent’s server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) technology to keep your IT system running efficiently by checking the state of vital computers that power your business network. When ProSight LAN Watch uncovers an issue, an alarm is transmitted immediately to your specified IT personnel and your Progent engineering consultant so that all potential problems can be resolved before they have a chance to impact productivity. Find out more details about ProSight LAN Watch server and desktop monitoring services.

• ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and applications hosted in a secure Tier III data center on a high-performance virtual host set up and maintained by Progent's IT support professionals. With the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system platforms, and the apps. Since the system is virtualized, it can be ported immediately to a different hardware solution without requiring a lengthy and difficult configuration procedure. With ProSight Virtual Hosting, you are not tied one hosting service. Find out more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to create, update, find and protect information related to your network infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be warned about impending expirations of SSL certificates or domains. By updating and managing your IT documentation, you can save up to 50% of time thrown away looking for critical information about your network. ProSight IT Asset Management includes a centralized location for holding and collaborating on all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT information. Whether you’re planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the information you require when you need it. Read more about ProSight IT Asset Management service.

Progent offers expertise for all endpoints and virtual machines secured by ProSight Enhanced Security Protection. Support services available from Progent include Windows 10 integration, Linux configuration, macOS support, iPhone and iPad integration and management, Android setup and management, Windows Hyper-V support, VMware vCenter configuration, and Citrix XenServer support. Progent's certified Microsoft Exchange Server consultants can help you integrate ProSight ESP with Exchange to protect you from email-borne threats. Progent can provide online and onsite consulting and troubleshooting support from Cisco-certified CCIE consultants to help you maintain, tune or expand your network infrastructure. If you have deployed a network model that uses both on-premises and public cloud resources, Progent offers the expertise of Microsoft Azure consultants and Amazon AWS consulting experts to assist you to integrate a robust and easy-to-manage hybrid network.

ProSight Network Audits
Progent's ProSight Network Audits offer a fast and low-cost alternative for small and mid-size businesses to get an unbiased assessment of the overall health of their information system. Based on a selection of the top remote monitoring and management (RMM) platforms available, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how well the deployment of your core network assets adhere to leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and provide immediate benefits like a more manageable Active Directory environment. Both versions also include a year of advanced remote network monitoring and management (RMM). Benefits can include lower-cost management, better compliance with information security regulations, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and less downtime. Read more information about ProSight Network Audits IT infrastructure assessment.

Progent's ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief phone discussion with a Progent backup/recovery expert. The fact-finding interview is designed to help assess your organization's preparedness either to defend against ransomware or recover quickly after a ransomware incident. Progent will consult with you directly to gather information concerning your current security profile and backup system, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup/recovery environment that reduces your exposure to a ransomware attack and aligns with your company's needs. For more information, visit The ProSight Ransomware Preparedness Report Service.

Other Affordable Service Packages Available from Progent
To complement Progent's ProSight suite of subscription-based managed services, Progent offers value-priced one-off service packages to help small and mid-size businesses to evaluate or demonstrate compliance with internal, government or industry security standards. These budget-friendly services include security vulnerability assessment and stealth penetration testing. Progent also offers advanced disaster recovery preparedness consulting and business continuity planning consulting to ensure that you can continue your crucial business processes quickly after a catastrophic event.

Contact Progent about ProSight Enhanced Security Protection Services
To learn more about how Progent can assist your business to outsource an affordable and comprehensive security solution with ProSight Enhanced Security Protection, call 1-800-993-9400 or visit Contact Progent.