ProSight Managed ServicesThe IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight suite of managed IT services are designed to provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.

Benefits of Progent's ProSight suite of managed services include:

  • Low, predictable costs for network monitoring and management
  • Proactive service model to minimize downtime
  • Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
  • Access to enterprise-class technology and advanced, certified expertise
  • Continual, transparent absorption of new technology
  • Smooth transition from legacy systems to modern IT solutions
  • Improved alignment of computer technology and business goals
  • World-class support for all key facets of information technology including security, availability, disaster recovery and performance
  • Freedom for an organization's management to focus on business, not technology
Progent's ProSight Fixed Monthly Rate Managed Services for Small and Mid-size Organizations
Progent offers a selection of affordable, flat-rate managed services designed to allow small and mid-size businesses to utilize the same advanced technology used by many of the industry's leading enterprises. Progent's ProSight portfolio of IT management outsourcing services addresses all key facets of information technology including email protection, endpoint protection, automated backup/recovery, IT infrastructure and computer health monitoring, virtual server hosting, and IT resources documentation management. ProSight managed services include:
  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard Content Filtering ConsultingProSight Email Guard is Progent's spam filtering service that uses the infrastructure of top information security vendors to deliver web-based control and world-class security for all your email traffic. The hybrid structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer advanced protection against spam, viruses, Dos Attacks, DHAs, and other email-based malware. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from making it to your network firewall. This reduces your exposure to inbound threats and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper layer of analysis for inbound email. For outbound email, the local security gateway provides AV and anti-spam filtering, DLP, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, visit ProSight Email Guard spam and content filtering.

    To view or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-based Services Datasheet (94 Kb PDF file).

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring ConsultingProSight Active Security Monitoring is an endpoint protection (EPP) service that utilizes cutting edge behavior machine learning tools to defend endpoint devices as well as physical and virtual servers against modern malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight ASM protects local and cloud-based resources and provides a single platform to address the entire malware attack lifecycle including protection, detection, mitigation, cleanup, and post-attack forensics. Top capabilities include single-click rollback using Windows Volume Shadow Copy Service (VSS) and real-time network-wide immunization against newly discovered attacks. Read more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

    To view or download a PDF datasheet describing the major features of ProSight Active Security Monitoring, click:
    Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight DPS Backup and Disaster Recovery ConsultantsProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable end-to-end solution for reliable backup/disaster recovery (BDR). For a low monthly price, ProSight DPS automates and monitors your backup processes and allows fast restoration of critical data, applications and virtual machines that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be protected on the cloud, to a local storage device, or mirrored to both. Progent's backup and recovery specialists can deliver world-class expertise to configure ProSight DPS to to comply with regulatory requirements such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical information. Read more about ProSight DPS Managed Cloud Backup and Recovery.

    To read or download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
    Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

    To view or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade backup/recovery products, click:
    Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch is a network infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized businesses to diagram, monitor, reconfigure and debug their networking appliances like switches, firewalls, and access points as well as servers, endpoints and other devices. Using cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, copies and displays the configuration information of almost all devices connected to your network, tracks performance, and sends notices when issues are discovered. By automating complex management processes, ProSight WAN Watch can cut hours off common chores such as network mapping, reconfiguring your network, finding devices that need important updates, or resolving performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure management services.

    To view or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure RMM services, click:
    Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch Server and Desktop Monitoring ConsultantsProSight LAN Watch is Progentís server and desktop monitoring managed service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to keep your network running efficiently by tracking the health of vital computers that drive your business network. When ProSight LAN Watch detects a problem, an alert is transmitted immediately to your designated IT personnel and your assigned Progent engineering consultant so that all looming problems can be resolved before they can disrupt productivity Find out more details about ProSight LAN Watch server and desktop monitoring consulting.

    To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
    Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    ProSight Virtual Server Hosting ConsultantsWith ProSight Virtual Hosting service, a small business can have its critical servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's network support experts. With the ProSight Virtual Hosting model, the client retains ownership of the data, the operating system software, and the applications. Because the system is virtualized, it can be ported immediately to a different hardware environment without requiring a lengthy and difficult reinstallation procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more details about ProSight Virtual Hosting services.

    To read or download a PDF datasheet describing Progent's ProSight Virtual Hosting services, click:
    Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB)

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight Active Security Monitoring ConsultantsProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information related to your IT infrastructure, procedures, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs ,domains or warranties. By updating and managing your IT documentation, you can eliminate as much as half of time wasted trying to find critical information about your IT network. ProSight IT Asset Management features a common repository for storing and collaborating on all documents required for managing your business network like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning improvements, performing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

    To view or download a datasheet describing the key features of ProSight IT Asset Management, click:
    Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)

Download Progent's White Paper: 10 Benefits of Managed IT Services
Managed service is the fastest growing segment of the IT support industry for small businesses. To find out why, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audit ServicesProgent's ProSight Network Audits are a fast and low-cost way for small and mid-size businesses to obtain an objective evaluation of the health of their information system. Based on a selection of the top remote monitoring and management (RMM) tools in the industry, and supervised by Progent's world-class team of IT professionals, ProSight Network Audits show you how well the deployment of your core infrastructure assets conform to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and deliver immediate ROI like a more manageable and safer Active Directory implementation. Both options also provide the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include easier network management, improved compliance with data security regulations, more efficient utilization of IT resources, faster problem resolution, more dependable backup and restore, and increased uptime. For more information, see ProSight Network Audits IT infrastructure health assessments.

  • ProSight Network Audit Basic: IT Infrastructure Audit
    ProSight WAN Watch IT Infrastructure Monitoring ConsultantsProSight Network Audit Basic gathers and reports on essential server and workstation information and as an option provides details on other networked devices. This value-priced audit includes a year of network monitoring powered by Progent's ProSight WAN Watch remote monitoring and management technology. Within 10 days after the audit begins, Progent provides you with all details and reports gathered by ProSight WAN Watch. These deliverables include the Active Directory (AD) Health Check document completed by a Progent Microsoft expert. The Active Directory Health Check report includes identified errors or misconfigurations and recommends appropriate solutions based on leading practices.

    A valuable deliverable of the ProSight Network Audit Basic service is the Active Directory (AD) Health Check. This report describes the health of Active Directory, DNS, DHCP and Group Policy; compares these services to best practices; and suggests how any discovered errors could be corrected. This can be a valuable service because a carelessly maintained AD and related services can lead to serious consequences such as full network outages, significant delays in authentication or access to print services, complete data loss, slow downs in disaster recovery, security gaps, and erratic Internet performance.

    To learn more about ProSight Network Audit Basic, see ProSight Network Audit Basic.

  • ProSight Network Audit Advanced: IT Infrastructure, Server and Desktop Deep-Dive Audit:
    ProSight LAN Watch Server and Desktop Monitoring ConsultantsProSight Network Audit Advanced offers all services that come with ProSight Network Audit Basic plus a deep-dive, powered by ProSight LAN Watch server and desktop monitoring, into information concerning your Microsoft servers and workstations. ProSight Network Audit Advanced comes with one year of remote network monitoring based on ProSight LAN Watch, and clients have access to the extensive library of reports created by ProSight LAN Watch.

    Reports available with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.

    For more information about ProSight Network Audit Advanced and to view sample reports, go to ProSight Network Audit Advanced.

Download Progent's ProSight Network Audit Services Datasheet
To view or download a datasheet about Progent's ProSight Network Audit Services, click:
ProSight Network Audit Services Datasheet. (PDF - 83 KB)

ProSight Ransomware Preparedness Report ServiceRansomware attacks like WannaCry and NotPetya are increasing in frequency and sophistication, causing billions of dollars of damage annually. 90% of ransomware attacks appear as friendly emails with malicious attachments or links, and a growing number are zero-day attacks that can slip past traditional signature-matching anti-virus (AV) filters. User education and up-front detection are clearly important, but best practices require a comprehensive, offsite backup-and-restore system that allows you to recover from a successful ransomware attack quickly and with minimal damage.

Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent security expert. The interview is intended to evaluate your network's ability to reject or recover rapidly from a ransomware attack. Progent's consultant will work with you to gather information about your current security configuration and backup environment, and Progent will then provide a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup solution that aligns with your business requirements. To find out more about Progent's ProSight Ransomware Preparedness Report service, visit ProSight Ransomware Preparedness Report service.

Contact Progent about ProSight Managed Services and Network Audits
To learn more about how Progent's ProSight suite of managed services and network audits can help you set up cost-effective solutions for outsourcing network monitoring and management, call 1-800-993-9400 or visit Contact Progent.
















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