ProSight Managed ServicesThe IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight portfolio of managed IT services are designed to provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.

Benefits of Progent's ProSight family of managed services include:

  • Low, predictable costs for network monitoring and management
  • Proactive service model to minimize downtime
  • Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
  • Access to enterprise-class technology and advanced, certified expertise
  • Continual, transparent absorption of new technology
  • Smooth transition from legacy systems to modern IT solutions
  • Improved alignment of computer technology and business goals
  • World-class support for all key facets of information technology including security, availability, disaster recovery and performance
  • Freedom for an organization's management to focus on business, not technology
Progent's ProSight family of managed services are IT support packages billed monthly at a low flat rate and designed to cover all major aspects of IT management including server and endpoint security, backup and disaster recovery, network infrastructure health and availability, and email content filtering.

ProSight Managed Services
Progent's ProSight family of managed services allow small businesses to take advantage of affordable turn-key solutions for critical IT issues that require round-the-clock attention. Progent offers flat-rate managed services for network infrastructure monitoring, email filtering, and data backup and restoration.

  • ProSight WAN Watch: Network Infrastructure Monitoring and Management
    ProSight WAN Watch Network Infrastructure Monitoring ConsultantsProSight WAN Watch is a cloud-based infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, optimize and troubleshoot their networking devices like routers, switches, firewalls and load balancers as well as servers and endpoints. Using state-of-the-art Remote Monitoring and Management (RMM) technology, ProSight WAN Watch keeps network maps updated in real time, captures and manages the configuration of virtually all devices on your network, monitors performance, and generates alerts whenever issues are detected. By automating complex management tasks, ProSight WAN Watch can cut hours off of common procedures such as reconfiguring your network, finding appliances that need critical updates, or isolating performance bottlenecks.

    If you use Progent's IT services team to manage or troubleshoot your network infrastructure, ProSight WAN Watch allows the experts at Progent's Technical Response Center (TRC) to view an accurate map of your complete network infrastructure and drill down to component details to resolve issues quickly. Whether you need to know which access point is being used by a smartphone or which switch a server is connected to, instant and accurate network mapping can save hours of support costs and downtime. ProSight WAN Watch also integrates seamlessly with Progent's support system by synchronizing network alerts to TRC tickets, ensuring that any problems will be addressed quickly and resolved efficiently.

    To find out more about ProSight WAN Watch, visit ProSight WAN Watch network infrastructure management.

    To view or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure RMM services, click:
    Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)

  • ProSight Email Guard: Email Content Filtering, Spam Blocking and Data Leakage Protection:
    ProSight Email Guard Content Filtering ConsultantsSpam accounts for 70% of email messages, and over 3% of emails have malware attachments. Spam lowers productivity. Viruses can shut down your network. To clean up your inbound and outbound email, Progent has partnered with leading IT security companies to offer ProSight Email Guard, a managed service that stops spam, email-borne viruses, Denial of Service (DoS) attacks and Directory Harvest Attacks before they can enter or exit your corporate firewall. ProSight Email Guardís outbound filtering stops sensitive information from leaving your organization, enforces your internal content policies, eliminates outbound spam and viruses, and helps keep your organization off blacklists. In addition, bi-directional rate control stabilizes performance.

    ProSight Email Guard combines on-premises security gateway hardware with cloud infrastructure from world-class providers to create a pass-through service which routes all your email to secure data centers where email and attachments are screened using modern heuristic analysis. Clean email is forwarded instantly to your local gateway for deep analysis, and suspicious email is either tagged and delivered or quarantined for review. Progent can help you set up ProSight Email Guard for Microsoft Exchange or any other email system and show you how to manage your email security from the cloud.

    Learn more about Progent's ProSight Email Guard Spam and Virus Filtering.

    To view or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-managed Services Datasheet (94 Kb PDF file).

  • ProSight Data Protection Services: Cloud Backup and Disaster Recovery:
    ProSight DPS Backup and Disaster Recovery ConsultantsProSight Data Protection Services offer small and midsized businesses a low-cost, fully managed service for secure backup/disaster recovery (BDR). ProSight DPS automates and monitors your backup processes and enables fast restoration of critical files, folders, apps, system images, plus Hyper-V and VMware images. ProSight DPS helps you recover from hardware failures, disasters, malware like ransomware, human error, or software bugs. Bare Metal Restore (BMR) lets you restore like or dissimilar hardware, and you can use point-in-time restores. Data can be backed up to the cloud, a local device, or mirrored to both.

    Offered as a low-cost, fixed-price monthly service, ProSight DPS is a software-only BDR solution that requires no specialized hardware or other costly upfront investment. ProSight DPS includes unlimited backup to any local SAN, NAS or USB device. Pricing for cloud storage starts at $60/month for 100GB. ProSight DPS incorporates tools from BDR technology leaders and offers military-grade security to meet all major compliance regulations including HIPPA, FERPA, FINRA, PCI and Safe Harbor.

    To find out more, see ProSight Data Protection Services managed backup and disaster recovery.

    To view or download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
    Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

    To view or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
    Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

  • ProSight Active Security Monitoring: Behavior-based Threat Analysis and Ransomware Protection:
    ProSight Active Security Monitoring ConsultantsProSight Active Security Monitoring (ProSight ASM) utilizes behavior-based machine learning to provide endpoint and server protection from modern malware attacks such as ransomware, which can easily evade legacy, signature-based anti-virus defenses. ProSight ASM gives small and mid-sized organizations low-cost access to the same threat protection platform used by leading enterprises including Walmart, Netflix, Visa, Citi, NASDAQ, Salesforce and others. ProSight ASM can protect both local and cloud-based resources.

    By delivering real-time threat prevention, detection, removal, remediation and forensics in one unified package, ProSight ASM cuts TCO, simplifies management, and speeds up recovery. The next-generation endpoint protection (NGEP) technology used by ProSight ASM was rated by Gartner Group as the most visionary Endpoint Protection Platform in the industry and is HIPPA and PCI certified.

    To learn more about ProSight Active Security Monitoring, visit ProSight Active Security Monitoring endpoint protection and ransomware defense.

    To view or download a PDF datasheet describing the key features of ProSight Active Security Monitoring, click:
    Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)

  • ProSight Systems Watch: Server and Desktop Remote Monitoring and Management:
    ProSight Active Security Monitoring ConsultantsProSight Systems Watch is Progentís server and desktop monitoring and reporting service that uses advanced Remote Monitoring and Management (RMM) technology to keep your network running at peak levels by checking the health and streamlining the troubleshooting of all your critical computers.

    When Systems Watch detects a problem, an alert goes to your designated IT staff and your Progent consultant so any looming issues can be resolved at once before they disrupt your network. You decide whether to fix problems in-house or ask Progent for help, which is available on a time-and-material basis. On monitored computers, a single click can create a prioritized trouble ticket for Progentís Technical Response Center (TRC).

    For more information about ProSight Systems Watch, see ProSight Systems Watch server and desktop monitoring services.

    To view or download a single-page datasheet in PDF format describing Progent's ProSight Systems Watch RMM services, click:
    Progent's ProSight Systems Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)

Contact Progent about ProSight Managed Services
To find out more about how Progent's ProSight family of services can help you set up affordable, comprehensive solutions for managing your on-premises, cloud-based or hybrid information network, call 1-800-993-9400 or visit Contact Progent.
















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