ProSight Managed ServicesThe IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight suite of managed IT services are designed to provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.

Benefits of Progent's ProSight suite of managed services include:

  • Low, predictable costs for network monitoring and management
  • Proactive service model to minimize downtime
  • Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
  • Access to enterprise-class technology and advanced, certified expertise
  • Continual, transparent absorption of new technology
  • Smooth transition from legacy systems to modern IT solutions
  • Improved alignment of computer technology and business goals
  • World-class support for all key facets of information technology including security, availability, disaster recovery and performance
  • Freedom for an organization's management to focus on business, not technology
ProSight Fixed Monthly Rate Managed Services for Small and Medium Size Businesses
Progent provides a family of low-cost, fixed-price managed services designed to allow small and medium-size organizations to benefit from the same cutting-edge IT solutions deployed by some of the world's top enterprises. The ProSight line of outsourced network management services covers all critical aspects of information technology including email content filtering, endpoint security and compliance, automated backup and disaster recovery, IT infrastructure and computer monitoring, virtual machine hosting, and IT assets documentation management. ProSight managed services include:
  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard Content Filtering ConsultantsProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the technology of top data security vendors to deliver centralized control and world-class security for your inbound and outbound email. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter serves as a first line of defense and blocks the vast majority of unwanted email from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's onsite gateway appliance provides a further level of inspection for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and safeguard internal email that stays within your security perimeter. For more information, visit Email Guard spam and content filtering.

    To view or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-managed Services Datasheet (94 Kb PDF file).

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring ConsultantsProgent's ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates next generation behavior analysis technology to defend endpoint devices and servers and VMs against new malware assaults like ransomware and file-less exploits, which easily evade traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud-based resources and offers a single platform to manage the complete threat lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against new attacks. Read more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense.

    To read or download a PDF datasheet about the major features of ProSight Active Security Monitoring, click:
    Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)

  • ProSight Data Protection Services: Managed Backup and Disaster Recovery
    ProSight DPS Backup and Disaster Recovery ConsultantsProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates and monitors your backup processes and allows fast restoration of critical files, applications and VMs that have become lost or corrupted as a result of component breakdowns, software glitches, disasters, human error, or malicious attacks such as ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's BDR specialists can deliver advanced expertise to set up ProSight DPS to to comply with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your critical data. Learn more about ProSight DPS Managed Backup.

    To read or download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
    Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

    To read or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade backup/recovery products, click:
    Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

  • ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is a network infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map out, track, reconfigure and debug their networking appliances such as routers, firewalls, and access points plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology maps are kept current, captures and manages the configuration information of almost all devices on your network, monitors performance, and generates alerts when issues are detected. By automating time-consuming network management processes, WAN Watch can cut hours off common tasks like network mapping, expanding your network, locating appliances that require important software patches, or identifying the cause of performance bottlenecks. Find out more about ProSight WAN Watch network infrastructure monitoring and management consulting.

    To view or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure monitoring services, click:
    Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)

  • ProSight LAN Watch: Server and Desktop Monitoring Services
    ProSight LAN Watch Server and PC Monitoring ConsultantsProSight LAN Watch is Progentís server and desktop remote monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your network running at peak levels by checking the health of vital assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is transmitted immediately to your specified IT management personnel and your Progent consultant so all looming problems can be addressed before they have a chance to disrupt productivity Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

    To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
    Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's Tier III Data Center
    ProSight Virtual Server Hosting ConsultantsWith Progent's ProSight Virtual Hosting service, a small or mid-size business can have its key servers and applications hosted in a secure fault tolerant data center on a high-performance virtual machine host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting service model, the customer owns the data, the OS platforms, and the applications. Because the system is virtualized, it can be ported easily to an alternate hosting solution without a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

    To view or download a PDF datasheet describing Progent's ProSight Virtual Hosting services, click:
    Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB)

  • ProSight IT Asset Management: Infrastructure Documentation and Password Management
    ProSight Active Security Monitoring ConsultantsProgent's ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, maintain, find and safeguard data about your IT infrastructure, procedures, applications, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save as much as half of time wasted looking for critical information about your IT network. ProSight IT Asset Management includes a common repository for holding and sharing all documents related to managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers a high level of automation for collecting and relating IT data. Whether youíre making improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management delivers the information you need as soon as you need it. Find out more details about Progent's ProSight IT Asset Management service.

    To view or download a PDF datasheet describing the key features of ProSight IT Asset Management, click:
    Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)

Download Progent's White Paper: 10 Benefits of Managed IT Services
Managed service is the fastest growing segment of the IT support industry for small businesses. To find out why, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audit ServicesProSight Network Audits offer a fast and low-cost way for small and mid-size businesses to get an objective assessment of the health of their IT system. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's world-class team of information technology professionals, ProSight Network Audits help you see how closely the configuration of your essential network devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver instant ROI like a more manageable and more secure Active Directory environment. Both options also provide the ongoing benefits of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include lower-cost management, improved compliance with data security regulations, more efficient utilization of IT resources, faster troubleshooting, more dependable backup and recovery, and higher availability. For more details, visit ProSight Network Audits network infrastructure health checks.

  • ProSight Network Audit Basic: IT Infrastructure Audit
    ProSight WAN Watch Network Infrastructure Monitoring ConsultantsProSight Network Audit Basic gathers and organizes essential server and workstation data and optionally reports details on other networked items. This affordable health check includes a year of network monitoring based on Progent's ProSight WAN Watch remote monitoring and management technology. No more than 10 days after the audit begins, Progent delivers all documents collected by ProSight WAN Watch. These deliverables include the Active Directory Health Check document presented by a Progent Microsoft expert. The AD Health Check document includes any errors or misconfigurations and suggests efficient solutions based on best practices.

    An important deliverable of the ProSight Network Audit Basic service is the Active Directory (AD) Health Check. This report describes the health of AD, DNS, DHCP and Group Policy; compares the configuration of these services to leading practices; and proposes how any discovered errors or misconfiguration could be fixed. This can be a highly useful service because an unhealthy Active Directory and associated services can result in severe problems such as full network outages, significant wait times in authentication or access to file or print services, complete data loss, bottlenecks to recovery, security vulnerabilities, and erratic Internet performance.

    To learn more about ProSight Network Audit Basic, visit ProSight Network Audit Basic.

  • ProSight Network Audit Advanced: IT Infrastructure, Server and Desktop In-depth Audit:
    ProSight LAN Watch Server and PC Monitoring ConsultingProSight Network Audit Advanced includes all services provided in ProSight Network Audit Basic plus an in-depth look, powered by ProSight LAN Watch server and PC monitoring, into information concerning your Microsoft servers and desktops. ProSight Network Audit Advanced includes one year of remote network monitoring based on ProSight LAN Watch, and customers have access to the rich selection of reports created by ProSight LAN Watch.

    Reports accessible with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.

    For more information about ProSight Network Audit Advanced and to view sample reports, visit ProSight Network Audit Advanced.

Download Progent's ProSight Network Audit Services Datasheet
To view or download a datasheet about Progent's ProSight Network Audit Services, click:
ProSight Network Audit Services Datasheet. (PDF - 83 KB)

Contact Progent about ProSight Managed Services and Network Audits
To learn more about how Progent's ProSight suite of managed services and network audits can help you set up cost-effective solutions for outsourcing network monitoring and management, call 1-800-993-9400 or visit Contact Progent.
















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