ProSight Managed ServicesThe IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight suite of managed IT services are designed to provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.

Benefits of Progent's ProSight suite of managed services include:

  • Low, predictable costs for network monitoring and management
  • Proactive service model to minimize downtime
  • Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
  • Access to enterprise-class technology and advanced, certified expertise
  • Continual, transparent absorption of new technology
  • Smooth transition from legacy systems to modern IT solutions
  • Improved alignment of computer technology and business goals
  • World-class support for all key facets of information technology including security, availability, disaster recovery and performance
  • Freedom for an organization's management to focus on business, not technology
Progent's ProSight Fixed Monthly Price Managed IT Services for Small and Mid-size Businesses
Progent provides a family of low-cost, flat-rate managed services designed to enable small and mid-size businesses to benefit from the same advanced technology used by some of the world's top enterprises. The ProSight portfolio of outsourced network management services addresses all key facets of information technology including email content filtering, endpoint security, cloud-based backup and disaster recovery, IT infrastructure and computer health monitoring, virtual server cloud hosting, and IT resources documentation management. ProSight managed services offered by Progent include:
  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard Content Filtering ConsultantsProSight Email Guard is Progent's spam and virus filtering and email encryption service that uses the infrastructure of leading data security vendors to provide centralized control and comprehensive security for all your inbound and outbound email. The hybrid architecture of Email Guard managed service combines cloud-based filtering with a local gateway device to provide advanced protection against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-borne malware. The Cloud Protection Layer serves as a first line of defense and blocks most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves network bandwidth and storage. Email Guard's onsite security gateway device adds a deeper layer of analysis for incoming email. For outbound email, the local gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also assist Microsoft Exchange Server to monitor and protect internal email traffic that stays within your security perimeter. For more information, visit ProSight Email Guard spam filtering and data leakage protection.

    To read or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-managed Services Datasheet (94 Kb PDF file).

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring ConsultingProSight Active Security Monitoring (ASM) is an endpoint protection service that incorporates cutting edge behavior machine learning technology to defend endpoints as well as physical and virtual servers against modern malware attacks such as ransomware and email phishing, which easily evade legacy signature-matching AV tools. ProSight ASM safeguards local and cloud resources and offers a single platform to manage the complete threat lifecycle including blocking, detection, mitigation, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service and automatic network-wide immunization against new attacks. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware defense.

    To read or download a PDF datasheet describing the key features of ProSight Active Security Monitoring, click:
    Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)

  • ProSight Enhanced Security Protection: Physical and Virtual Endpoint Security and Exchange Email Filtering
    ProSight Enhanced Security ProtectionProgent's ProSight Enhanced Security Protection services deliver ultra-affordable multi-layer protection for physical and virtual servers, workstations, mobile devices, and Exchange email. ProSight ESP uses adaptive security and advanced heuristics for round-the-clock monitoring and responding to cyber threats from all attack vectors. ProSight ESP offers firewall protection, intrusion alarms, device management, and web filtering via leading-edge technologies packaged within a single agent accessible from a single console. Progent's security and virtualization experts can assist your business to plan and configure a ProSight ESP deployment that addresses your organization's unique requirements and that helps you achieve and demonstrate compliance with government and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alerts that call for immediate attention. Progent can also assist you to install and test a backup and disaster recovery solution like ProSight Data Protection Services so you can get back in business rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

    To read or download a PDF datasheet describing the key features of ProSight Enhanced Security Protection, click:
    Progent's ProSight Enhanced Security Protection (ESP) Services Datasheet. (PDF - 91 KB)

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight DPS Backup and Disaster Recovery ConsultantsProSight Data Protection Services offer small and mid-sized businesses an affordable and fully managed solution for reliable backup/disaster recovery. Available at a low monthly rate, ProSight DPS automates and monitors your backup processes and enables fast recovery of critical files, applications and virtual machines that have become unavailable or corrupted due to hardware failures, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or to both. Progent's backup and recovery consultants can deliver advanced expertise to set up ProSight Data Protection Services to to comply with government and industry regulatory standards like HIPPA, FIRPA, and PCI and, when needed, can assist you to restore your critical information. Read more about ProSight Data Protection Services Managed Backup.

    To view or download a PDF datasheet describing the key features of ProSight Data Protection Services, click:
    Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

    To read or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade BDR products, click:
    Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch Network Infrastructure Monitoring ConsultantsProgentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and affordable for small and mid-sized organizations to map, monitor, optimize and debug their connectivity hardware such as routers, firewalls, and load balancers as well as servers, printers, client computers and other devices. Incorporating cutting-edge RMM technology, WAN Watch ensures that network maps are always current, captures and manages the configuration of virtually all devices connected to your network, monitors performance, and sends notices when problems are detected. By automating time-consuming management and troubleshooting activities, WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, finding devices that require important software patches, or resolving performance issues. Learn more details about ProSight WAN Watch infrastructure management consulting.

    To read or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure RMM services, click:
    Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)

  • ProSight LAN Watch: Server and Desktop Monitoring
    ProSight LAN Watch Server and Desktop Monitoring ConsultantsProSight LAN Watch is Progentís server and desktop monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to help keep your network running at peak levels by checking the health of critical computers that power your information system. When ProSight LAN Watch uncovers an issue, an alarm is transmitted automatically to your designated IT staff and your Progent engineering consultant so all potential problems can be addressed before they have a chance to impact productivity Learn more about ProSight LAN Watch server and desktop remote monitoring consulting.

    To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
    Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)

  • ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
    ProSight Virtual Server Hosting ConsultantsWith ProSight Virtual Hosting service, a small business can have its key servers and apps hosted in a secure Tier III data center on a high-performance virtual host configured and managed by Progent's IT support experts. Under the ProSight Virtual Hosting service model, the client owns the data, the OS platforms, and the apps. Because the system is virtualized, it can be ported immediately to a different hardware solution without a time-consuming and technically risky configuration procedure. With ProSight Virtual Hosting, your business is not tied a single hosting service. Find out more details about ProSight Virtual Hosting services.

    To view or download a datasheet about Progent's ProSight Virtual Hosting services, click:
    Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB)

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight Active Security Monitoring ConsultantsProgent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be warned automatically about impending expirations of SSLs or domains. By updating and managing your IT infrastructure documentation, you can save up to 50% of time wasted searching for critical information about your network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre planning improvements, performing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the information you require when you need it. Learn more details about ProSight IT Asset Management service.

    To read or download a PDF datasheet about the key features of ProSight IT Asset Management, click:
    Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)

Download Progent's White Paper: 10 Benefits of Managed IT Services
Managed service is the fastest growing segment of the IT support industry for small businesses. To find out why, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audit ServicesProgent's ProSight Network Audits are a fast and affordable alternative for small and mid-size organizations to obtain an unbiased evaluation of the overall health of their information system. Based on a selection of the top remote monitoring and management tools available, and supervised by Progent's certified group of IT experts, ProSight Network Audits show you how well the deployment of your core network assets adhere to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner and more secure AD environment. Both options also provide the long-term benefits of state-of-the-art remote network monitoring and management technology. These advantages can include simpler network management, improved compliance with data security regulations, higher utilization of network assets, quicker troubleshooting, more reliable backup and restore, and increased uptime. For more information, visit Progent's ProSight Network Audits network infrastructure health assessments.

  • ProSight Network Audit Basic: Network Infrastructure Audit
    ProSight WAN Watch IT Infrastructure Health Check ConsultantsProSight Network Audit Basic collects and reports on essential server and PC data and optionally reports details about other networked items. This value-priced health check includes a year of remote monitoring powered by Progent's ProSight WAN Watch remote monitoring and management platform. Within 10 days after the audit commences, Progent delivers all details and reports gathered by ProSight WAN Watch. These items include the Active Directory Health Check report completed by a Progent Microsoft expert. The AD Health Check report includes any errors or misconfigurations and recommends efficient remediation based on best practices.

    A valuable part of the ProSight Network Audit Basic service is the Active Directory (AD) Health Check. This report describes the state of Active Directory, DNS, DHCP and Group Policy; compares the configuration of these services to best practices; and proposes how any discovered errors or misconfiguration could be corrected. This can be a valuable service because an unhealthy AD and related services can result in serious problems such as network failures, long wait times in authentication or access to file or other services, partial or complete data loss, slow downs in recovery, security vulnerabilities, and poor Internet performance.

    To find out more about ProSight Network Audit Basic, see ProSight Network Audit Basic.

  • ProSight Network Audit Advanced: IT Infrastructure, Server and PC In-depth Audit:
    ProSight LAN Watch Server and PC Monitoring ConsultingProSight Network Audit Advanced includes all services that come with ProSight Network Audit Basic plus an in-depth look, based on ProSight LAN Watch server and desktop monitoring, into data concerning your Microsoft servers and desktops. ProSight Network Audit Advanced includes one year of remote network monitoring based on ProSight LAN Watch, and customers have access to the rich library of documents and reports created by ProSight LAN Watch.

    Reports accessible with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.

    For more details on ProSight Network Audit Advanced and to view sample reports, visit ProSight Network Audit Advanced.

Download Progent's ProSight Network Audit Services Datasheet
To view or download a datasheet about Progent's ProSight Network Audit Services, click:
ProSight Network Audit Services Datasheet. (PDF - 83 KB)

ProSight Ransomware Preparedness Report ServiceRansomware attacks like WannaCry and NotPetya are increasing in frequency and sophistication, causing billions of dollars of damage annually. 90% of ransomware attacks appear as friendly emails with malicious attachments or links, and a growing number are zero-day attacks that can slip past traditional signature-matching anti-virus (AV) filters. User education and up-front detection are clearly important, but best practices require a comprehensive, offsite backup-and-restore system that allows you to recover from a successful ransomware attack quickly and with minimal damage.

Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent security expert. The interview is intended to evaluate your network's ability to reject or recover rapidly from a ransomware attack. Progent's consultant will work with you to gather information about your current security configuration and backup environment, and Progent will then provide a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup solution that aligns with your business requirements. To find out more about Progent's ProSight Ransomware Preparedness Report service, visit ProSight Ransomware Preparedness Report service.

Contact Progent about ProSight Managed Services and Network Audits
To learn more about how Progent's ProSight suite of managed services and network audits can help you set up cost-effective solutions for outsourcing network monitoring and management, call 1-800-993-9400 or visit Contact Progent.
















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