ProSight Managed ServicesThe IT outsourcing model known as Managed Services is one of the fastest growing segments of the technology services industry because it offers an affordable and effective way for smaller organizations to benefit from leading-edge technology for end-to-end network support. Managed services can range from remotely monitoring system health to comprehensive network management, optimization and troubleshooting. Popular examples of managed services are email content filtering, automated cloud backup, and behavior-based threat analysis. Progent's ProSight suite of managed IT services are designed to provide organizations who have small or nonexistent in-house IT support staffs with affordable access to enterprise-class management tools and consulting expertise.

Benefits of Progent's ProSight suite of managed services include:

  • Low, predictable costs for network monitoring and management
  • Proactive service model to minimize downtime
  • Automation of critical tasks such as monitoring, updates, diagnostics, and troubleshooting
  • Access to enterprise-class technology and advanced, certified expertise
  • Continual, transparent absorption of new technology
  • Smooth transition from legacy systems to modern IT solutions
  • Improved alignment of computer technology and business goals
  • World-class support for all key facets of information technology including security, availability, disaster recovery and performance
  • Freedom for an organization's management to focus on business, not technology
ProSight Flat Monthly Rate Managed Services for Small and Medium Size Businesses
Progent provides a selection of budget-friendly, fixed-price managed services intended to allow small and mid-size businesses to utilize the same best-of-breed technology deployed by many of the world's leading enterprises. The ProSight series of network monitoring and management services covers all key areas of modern networking including email protection, endpoint protection, automated backup and disaster recovery, IT infrastructure and computer health monitoring, virtual machine cloud hosting, and IT resources documentation management. ProSight managed services include:
  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard Content Filtering and Data Leakage Protection ConsultantsProSight Email Guard is Progent's spam and virus filtering service that uses the technology of top data security companies to deliver centralized management and world-class protection for your inbound and outbound email. The hybrid architecture of Email Guard combines cloud-based filtering with an on-premises gateway device to provide advanced protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The cloud filter acts as a first line of defense and blocks most threats from reaching your security perimeter. This reduces your vulnerability to external attacks and conserves system bandwidth and storage. Email Guard's on-premises gateway device provides a deeper level of inspection for incoming email. For outbound email, the onsite gateway offers anti-virus and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also help Exchange Server to track and protect internal email that stays inside your security perimeter. For more details, see Email Guard spam filtering and data leakage protection.

    To read or download the ProSight Email Guard datasheet, click: ProSight Email Guard Cloud-based Services Datasheet (94 Kb PDF file).

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring ConsultingProgent's ProSight Active Security Monitoring is an endpoint protection service that incorporates cutting edge behavior-based machine learning technology to guard endpoint devices as well as physical and virtual servers against new malware attacks like ransomware and file-less exploits, which routinely evade traditional signature-matching AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to address the complete malware attack lifecycle including filtering, infiltration detection, containment, remediation, and forensics. Key features include one-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against new threats. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense.

    To view or download a PDF datasheet about the major features of ProSight Active Security Monitoring, click:
    Progent's ProSight Active Security Monitoring Services Datasheet. (PDF - 89 KB)

  • ProSight Enhanced Security Protection: Endpoint Security and Exchange Filtering
    ProSight Enhanced Security ProtectionProSight Enhanced Security Protection (ESP) services deliver ultra-affordable multi-layer protection for physical and virtual servers, desktops, smartphones, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for continuously monitoring and responding to cyber assaults from all vectors. ProSight ESP delivers firewall protection, intrusion alarms, device control, and web filtering through leading-edge tools incorporated within a single agent managed from a unified control. Progent's data protection and virtualization experts can assist your business to design and implement a ProSight ESP environment that addresses your organization's specific needs and that helps you demonstrate compliance with government and industry data security standards. Progent will help you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and respond to alarms that call for urgent action. Progent's consultants can also assist your company to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a potentially disastrous security attack such as ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

    To view or download a PDF datasheet about the major features of ProSight Enhanced Security Protection, click:
    Progent's ProSight Enhanced Security Protection Services Datasheet. (PDF - 91 KB)

  • ProSight Data Protection Services: Managed Backup and Recovery
    ProSight DPS Backup and Disaster Recovery ConsultantsProSight Data Protection Services from Progent provide small and mid-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup activities and allows fast restoration of vital files, apps and virtual machines that have become unavailable or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, plus Hyper-V and VMware images. Critical data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's BDR specialists can provide advanced support to configure ProSight Data Protection Services to to comply with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data. Learn more about ProSight Data Protection Services Managed Backup and Recovery.

    To read or download a PDF datasheet describing the main features of ProSight Data Protection Services, click:
    Progent's ProSight Data Protection Services Datasheet. (PDF - 89 KB)

    To view or download a PDF datasheet comparing ProSight Data Protection Services with consumer-grade backup/recovery products, click:
    Progent's ProSight Data Protection Services Product Comparison Datasheet. (PDF - 61 KB)

  • ProSight WAN Watch: Network Infrastructure Management
    ProSight WAN Watch Network Infrastructure Monitoring ConsultantsProgentís ProSight WAN Watch is an infrastructure monitoring and management service that makes it easy and affordable for small and mid-sized organizations to diagram, track, optimize and debug their connectivity appliances like routers, firewalls, and access points plus servers, client computers and other devices. Using cutting-edge Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, copies and displays the configuration of almost all devices on your network, monitors performance, and sends notices when problems are detected. By automating tedious management activities, ProSight WAN Watch can cut hours off common chores such as making network diagrams, reconfiguring your network, finding devices that require important software patches, or isolating performance issues. Learn more details about ProSight WAN Watch infrastructure monitoring and management consulting.

    To view or download a single-page datasheet in PDF format describing Progent's ProSight WAN Watch infrastructure RMM services, click:
    Progent's ProSight WAN Watch Infrastructure Monitoring and Management Services Datasheet. (PDF - 88 KB)

  • ProSight LAN Watch: Server and Desktop Remote Monitoring Services
    ProSight LAN Watch Server and PC Monitoring ConsultantsProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to help keep your network running efficiently by tracking the state of critical computers that power your information system. When ProSight LAN Watch uncovers an issue, an alert is sent immediately to your specified IT management staff and your Progent consultant so that all potential problems can be addressed before they can disrupt your network Find out more about ProSight LAN Watch server and desktop remote monitoring services.

    To download a single-page datasheet in PDF format describing Progent's ProSight LAN Watch RMM services, click:
    Progent's ProSight LAN Watch Server and Desktop Monitoring and Management Services Datasheet. (PDF - 95 KB)

  • ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
    ProSight Virtual Server Hosting ConsultantsWith Progent's ProSight Virtual Hosting service, a small business can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the client owns the data, the operating system software, and the applications. Since the system is virtualized, it can be ported easily to a different hardware environment without a lengthy and technically risky reinstallation process. With ProSight Virtual Hosting, you are not tied a single hosting provider. Learn more details about ProSight Virtual Hosting services.

    To read or download a PDF datasheet describing Progent's ProSight Virtual Hosting services, click:
    Progent's ProSight Virtual Hosting Services Datasheet. (PDF - 100 KB)

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight Active Security Monitoring ConsultantsProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and protect data about your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or serial numbers and be warned automatically about upcoming expirations of SSLs or warranties. By cleaning up and organizing your IT documentation, you can save as much as half of time thrown away looking for vital information about your IT network. ProSight IT Asset Management features a centralized repository for storing and collaborating on all documents required for managing your network infrastructure such as recommended procedures and How-To's. ProSight IT Asset Management also supports a high level of automation for collecting and associating IT data. Whether youíre planning improvements, performing regular maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need as soon as you need it. Learn more about ProSight IT Asset Management service.

    To view or download a datasheet about the main features of ProSight IT Asset Management, click:
    Progent's ProSight IT Asset Documentation Management Services Datasheet. (PDF - 87 KB)

Download Progent's White Paper: 10 Benefits of Managed IT Services
Managed service is the fastest growing segment of the IT support industry for small businesses. To find out why, click:
10 Benefits of Managed IT Services. (PDF - 710 KB)

ProSight Network Audit ServicesProSight Network Audits are a quick and low-cost way for small and mid-size businesses to get an objective assessment of the overall health of their information system. Powered by a selection of the top remote monitoring and management platforms in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your core infrastructure assets conform to leading practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI like a more manageable and safer Active Directory environment. Both versions also provide the ongoing benefits of advanced remote network monitoring and management (RMM) technology. These advantages can include simpler management, improved compliance with information security requirements, higher utilization of network resources, quicker troubleshooting, more reliable backup and restore, and increased uptime. For more details, visit ProSight Network Audits network infrastructure health checks.

  • ProSight Network Audit Basic: Network Infrastructure Audit
    ProSight WAN Watch Network Infrastructure Health Check ConsultantsProSight Network Audit Basic gathers and organizes important server and PC information and as an option provides information on other network-attached devices. This low-cost health check includes a year of remote network monitoring based on Progent's ProSight WAN Watch remote monitoring and management technology. Within 10 days after the audit begins, Progent delivers all documents gathered by ProSight WAN Watch. These items include the Active Directory Health Check document presented by a Progent Microsoft-certified consultant. The Active Directory Health Check document includes any misconfigurations or other errors and recommends efficient remediation based on leading practices.

    An important part of the ProSight Network Audit Basic service is the Active Directory Health Check. This report documents the state of AD, DNS, DHCP and Group Policy; compares these services to industry best practices; and suggests how any discovered errors could be fixed. This can be a highly useful service because an unhealthy AD and related services can lead to severe consequences like full network outages, significant wait times in authentication or access to file or print services, partial or complete data loss, bottlenecks to recovery, security vulnerabilities, and poor Internet performance.

    To find out more about ProSight Network Audit Basic, visit ProSight Network Audit Basic.

  • ProSight Network Audit Advanced: Network Infrastructure, Server and PC Deep-Dive Audit:
    ProSight LAN Watch Server and PC Monitoring ConsultingProSight Network Audit Advanced includes all items that come with ProSight Network Audit Basic plus a deep-dive, based on ProSight LAN Watch server and desktop monitoring, into information about your Microsoft servers and PCs. ProSight Network Audit Advanced includes one year of remote network monitoring managed by ProSight LAN Watch, and clients have access to the rich selection of reports generated by ProSight LAN Watch.

    Reports available with ProSight Network Audit Advanced service include Asset Summary, Client Health Standards, Computer Audit, Computer Health Standards, Patch Compliance, Software List, and Ticket Summary.

    For additional information about ProSight Network Audit Advanced and to see sample reports, visit ProSight Network Audit Advanced.

Download Progent's ProSight Network Audit Services Datasheet
To view or download a datasheet about Progent's ProSight Network Audit Services, click:
ProSight Network Audit Services Datasheet. (PDF - 83 KB)

ProSight Ransomware Preparedness Report ServiceRansomware attacks like WannaCry and NotPetya are increasing in frequency and sophistication, causing billions of dollars of damage annually. 90% of ransomware attacks appear as friendly emails with malicious attachments or links, and a growing number are zero-day attacks that can slip past traditional signature-matching anti-virus (AV) filters. User education and up-front detection are clearly important, but best practices require a comprehensive, offsite backup-and-restore system that allows you to recover from a successful ransomware attack quickly and with minimal damage.

Progent's ProSight Ransomware Preparedness Report is an affordable service centered on a phone interview with a Progent security expert. The interview is intended to evaluate your network's ability to reject or recover rapidly from a ransomware attack. Progent's consultant will work with you to gather information about your current security configuration and backup environment, and Progent will then provide a written Basic Security and Best Practices Report detailing how you can follow industry best practices to build an efficient AV and backup solution that aligns with your business requirements. To find out more about Progent's ProSight Ransomware Preparedness Report service, visit ProSight Ransomware Preparedness Report service.

Contact Progent about ProSight Managed Services and Network Audits
To learn more about how Progent's ProSight suite of managed services and network audits can help you set up cost-effective solutions for outsourcing network monitoring and management, call 1-800-993-9400 or visit Contact Progent.
















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