Small office IT networks located throughout Rhode Island can get immediate online contact with a Cisco qualified CCIE infrastructure engineer to assist with the toughest problems that threaten your computer network. Progent maintains the most extensive group of CCIE network support professionals available remotely of any nationwide support firm in the U.S. The cost is reasonable, billing is by the minute, engagement is quick, and service is world class.

In case your Rhode Island business is situated beyond larger metropolitan areas such as Providence, Warwick, or Cranston, access to authorized CCIE engineers is often difficult to find during a crisis. This could mean a drop in income for your company. By calling Progent's remote support, you can get in touch with a Cisco certified CCIE consultant who can offer the assistance to get your network running.

What Makes Being a Cisco CCIE So Significant?
A CCIE (Cisco Certified Internet Expert) is a top-level network engineer who earns this elite recognition by completing tough examinations given by Cisco. CCIEs can tackle the most sophisticated problems associated with computer network interfacing, troubleshooting, and configuration. Progentís CCIEs work freely with Cisco's internal staff in analyzing problems with IOS utilities and creating workarounds or downloading program updates to fix problems. Most CCIEs are employed by large corporations or national Internet providers, and so their help is not readily accessible to the general public.

For small and midsize companies in Rhode Island, Progent offers convenient, quick, and cost-effective remote help from Cisco CCIE consultants. CCIEs are elite network subject matter experts who are awarded this prestigious certification only through intense testing by Cisco. CCIEs can handle even the most complex problems surrounding network design, integration, capacity, troubleshooting, and support. Progentís CCIE experts work closely with Cisco in-house staff in analyzing problems with Cisco's IOS platform and developing fixes or obtaining software updates to correct anomalies. Progent can provide prompt remote access to a CCIE so you are able to get timely help for tough network problems that are affecting worker productivity but are beyond the scope of your local IT service resources. Progent's CCIE support professionals can access your network using state-of-the-art online support technology to deliver rapid and cost-effective diagnosis and repair of urgent network difficulties.

Ways Progent's CCIEs Offer Help with Cisco-Powered Networks in Rhode Island
Progent's CCIE experts provide high-level support for a broad array of Cisco technologies including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX Firewalls
The new ASA 5500-X Family of firewalls with Firepower Services provide substantially more performance than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. After Cisco's purchase of Sourcefire, the whole line of ASA 5500-X firewalls can be configured to enable Firepower Services, built on Sourcefire's Snort product, which is the market's most deployed intrusion protection system. Firepower services bring powerful new features including advanced malware protection (AMP), URL filtering, real-time threat analytics, and security automation. Progent's Cisco-certified CCIE network experts can help you to maintain your current PIX or Cisco ASA 5500 security appliances and migrate to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist you to design, configure, optimize, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services. Read more details about Cisco ASA 5500-X Next Generation Firewalls with Firepower integration and troubleshooting services.

Cisco Router Technology
Progent's CCIE and CCNP certified consultants can assist your company to plan, configure, and support a converged network infrastructure that can simplify operations, lower expenses, and speed up investment payback. By teaming Cisco routers with Catalyst switches support and Cisco Aironet indoor and outdoor APs deployment support or Cisco Meraki cloud-managed APs configuration support, Progent can dramatically enhance the business value of your integrated network in Rhode Island. Progent offers extensive phone-based help. To learn more about Progent's expertise in Cisco router solutions, refer to Cisco Routers Professional Support.

Cisco Aironet and Meraki 802.11ac Wi-Fi Wireless Access Points and Wireless Network Controllers
Progent can provide access to a Cisco-certified wireless integration consultant to help you to design, deploy, manage and troubleshoot a converged wired and wireless infrastructure integrating a wide range of wireless technologies that provide the same protection, expandability, and manageability you expect from a wired environment. Progent's Aironet Wireless Access Point consultants and Meraki Wireless Access Point specialists can assist you to support early-generation wireless solutions from Cisco or upgrade seamlessly to the latest 802.11ac-comaptible products. Progent can also help your IT team to carry out complex Cisco wireless IP phone configuration with Cisco APs for mobile on-premises collaboration. Progent's CISM and CISSP security consultants can show you how to design protection into your wireless network and into your company's operations. Progent's disaster recovery planning consultants and business continuity planners can help you to deploy the high availability (HA) technology built into Cisco's wired/wireless products so your converged network provides non-stop return on investment. Progent offers economical online and onsite Wi-Fi site surveys to help you to design and install a Wi-Fi LAN with custom-designed AP clustering optimized for your individual office layout, building characteristics, and intended application.

Cisco VoIP Phone and IP Video Phone Solutions
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and debug Cisco IP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all versions of Cisco's IP phones from discontinued Voice over IP products to the newest media phones. Progent's IP telephony experts can also help your organization to integrate your IP phones with Unified CM, originally branded CallManager, or with Cisco Unified CM Express (CME) to build a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including designing dial plans, resolving IP phone registration issues, setting up SIP gateways, deploying Cisco ISR routers with CUBE VoIP networking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

Cisco Unified Communications Manager (CUCM) and Cisco CallManager Collaboration
Cisco Unified Communications Manager, previously known as CallManager, functions as the heart of Cisco's collaboration solution. Unified Communications Manager and Unified CM Express (CME) provide an advanced IP-PBX solution by integrating with applications like Cisco Unified CM IM and Presence Service, Unity Express (CUE) for voicemail, Mobile Connect for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for creating an advanced customer contact center. Progent's CCIE-certified Cisco Unified CM experts can assist with any facet of Unified CM configuration and debugging in areas that include integrating Cisco VoIP phones and desktop video IP phones, reviewing dial plans, configuring SIP connections and PSTN calling, installing Cisco ISR routers with CUBE support, designing Cisco UCS server failover systems for survivability, and integration with Microsoft Exchange Server and Skype for Business.

Cisco, Nexus and Meraki Switching Solutions
Progent's Cisco CCIE-certified network consultants can provide expert remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for environments that run the gamut from small companies and campus networks to enterprise data centers and public clouds. Progent can assist you to implement Cisco's rapidly evolving switch solutions to achieve the performance, scale, availability, virtualization, data protection and manageability needed by your business. For information about Progent's consulting and troubleshooting services for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch support. For details about Progent's consulting and support services for Cisco's Nexus family of data center switches, see Cisco Nexus switch consulting and troubleshooting services. For information about Progent's support for Cisco Meraki switches, visit Cisco Meraki switches consulting services.

Security Products
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or certified CCNP to help you to select, deploy, and maintain Cisco security solutions. Progent's CISM and CISSP security consultants can show you how to design security into your business processes in Rhode Island and Progent's GIAC-certified information assurance consultants can assist you to design and deploy Security information and Event Management (SIEM) solutions that enable you to stay compliant with governmental requirements for timely security incident reporting. Progent can assist you to produce a written security plan to define precise policies, deploy monitoring and tracking utilities, create and install a protected connectivity architecture that includes technology from a variety of vendors, provide outgoing spam and virus filtering with policy-based content filtering for in-bound and outgoing email, and recommend procedures to optimize the protection of your network. Progent's security expertise can help you implement an ASA Next Generation firewall, design secure remote access to messaging and corporate information, and install or repair VPNs. To learn additional information concerning Progent's expertise with Cisco security technology, see Cisco Security and VPN Consulting Support.

SIP Connectivity Solutions: SIP PSTN Trunks and CUBE Integration Expertise
Progent's Cisco-certified SIP infrastructure consultants and CUBE configuration consultants can help your business to plan, integrate, manage, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent can provide affordable online or onsite support to help companies to migrate smoothly to a modern communications ecosystem that delivers fast ROI. Progent's Gold-certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for connectivity to a SIP PSTN trunk.

Cisco Network Management
Progent's Cisco-qualified network management consultants can assist you to use Cisco's network management utilities alongside a variety of powerful open source and proprietary applications to create a comprehensive management strategy to keep your infrastructure operating dependably, consolidate expensive resources, guard your data, recover quickly from hardware breakdowns or malicious attacks, and allow you to expand or reassign system resources effectively and economically as your Rhode Island organization grows.

Progent can also assist you to use network management utilities to analyze and categorize system data to implement traffic shaping, which permits you to configure Cisco routers to impose different throughput restrictions on designated types of processes based on the importance you specify. By buffering and queuing excess packets that exceed your committed volume, and by giving priority to critical applications, traffic shaping can prevent ISP overage charges from spinning out of control and/or avoid lost productivity caused by brute force enforcement of your network bandwidth limits during peak use. To learn more concerning Progent's network management consulting expertise for Cisco-powered environments, see Network Management Help for Cisco-based Environments.

NetApp and Cisco Cloud Platform Consulting
FlexPod is a best-practice cloud platform developed and validated together by NetApp and Cisco to consolidate servers, network infrastructure and SAN storage resources for hosting shared applications and management tools. To learn more about Progent's consulting services for NetApp and Cisco FlexPod private clouds integration, see NetApp and Cisco FlexPod Private Cloud Architecture Consulting Services.

How You Can Talk to a CCIE Network Engineer Immediately
To see how you can contact a CCIE for online assistance in Rhode Island, call 1-800-993-9400 or visit Urgent Remote Computer Help.

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