For small office networks located anywhere in the state of Rhode Island, Progent's Microsoft qualified engineers can provide phone help and remote troubleshooting to repair your network systems troubles fast and cost effectively. Progent has developed world-class expertise, advanced software tools, and support databases to troubleshoot and fix IT problems without the high cost and time delays associated with onsite service calls.

If your Rhode Island organization is located outside of the larger metro areas such as Providence, Warwick, or Cranston, your nearby computer network support choices may be limited in technical capability, or unavailable during urgent situations. This can result in a network that is unusable or causing productivity loss due to technical issues continuing for too long. Progentís group of network consultants average more than twelve years of real-world computer industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a varied range of clients. This means you obtain not only the technical skills needed for the job, but an expert with field proven methods for applying that expertise to provide cost effective network solutions.

Online Support for Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2 represents a major advance in making information systems more secure and available, easier to virtualize and manage, faster, and able to provide a better platform for web publishing. Progent's Microsoft Gold-certified Windows Server 2008 professionals can deliver expert, cost-effective online consulting to assist your company benefit fully from the enhancements incorporated into Microsoft Windows Server 2008 R2 by delivering Microsoft-certified consulting, technical support, education, management, network monitoring, and security expertise.

SQL Server 2012 Support Services
Progent offers the support of certified SQL Server 2012 consultants as well as experienced database application programmers, database administrators, project managers, network infrastructure engineers, disaster recovery/business continuity specialists, and certified security consultants to help you to manage your Microsoft SQL Server 2012 environment and configure an efficient and secure network infrastructure that lets you maximize the strategic benefit of SQL Server 2012. Progent can also help your organization to upgrade to Microsoft SQL Server 2016 or transition to SQL Server 2014 from SQL Server 2012.

Examples of Online Support Services Offered by Progent for Cisco Routers
Among the popular online Cisco router consulting services available from Progent's certified Cisco experts include configuring hostname, DHCP, routing maps, NTP, and user accounts; configuring HSRP, aggregate routing, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting BGP peering arrangements, routing configuration, line settings and BGP peering arrangements; updating router's IOS image; validating router failover; troubleshooting VPN tunnel problems; making a network diagram and documenting router setup; plus security and business recovery strategy.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency network support include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net payment terms are available for established corporate accounts.

Best Practices Followed by Seasoned Engineers
Many businesses situated far from cities with plentiful expert engineers utilize poorly trained or inexperienced local consultants for vital network support. This can result in a system that is undependable or unproductive. Progentís staff of Microsoft and Cisco qualified engineers average over ten years of real-world industry experience, in the front lines of IT support, providing a wide array of information system tasks for a diverse mix of customers. This means that with Progent you receive not only high-level computer network skills, but an engineer who follows computer industry best practices in using those skills to resolve real-world information system issues efficiently and in a consistent fashion.

Eliminate Dependence on an Individual Freelance Consultant
By creating a partnership with a full-service IT consulting and support organization such as Progent as opposed to an individual freelance consultant, you are ensured timely access to capable experts when you need them. You do not have to be concerned that sickness, training, vacations, or conflicting jobs with different customers will leave you without help during an emergency.

BI Reporting Consulting and Development
Progentís business information reporting consultants can provide online and onsite expertise to help your organization with any phase of business intelligence reporting from troubleshooting or enhancing reports to designing and deploying a comprehensive business intelligence environment. Progent's BI consultants can help you to support your current reporting system, assist you to upgrade databases and applications from an outdated reporting product to a modern one, and deliver custom online mentoring tailored to your specific needs. Progentís business reporting and analytics consultants offer expertise in the leading business analytics reporting platforms including the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools including Power Pivot and Power View, Report Designer and Report Builder.

Disaster Recovery/Business Continuity Planning Help
Progent's disaster recovery expert consultants can show you how to design a disaster recovery strategy to prepare for a catastrophic site failure. Progent can help you develop a comprehensive disaster recovery plan that includes periodic disaster recovery evaluations and drills so that when a disaster happens, you minimize lost productivity. Progent's Microsoft and Cisco-authorized professionals can also show you how to build an affordable, non-stop system solution that takes into account availability issues involving a broad range of network technologies and procedures. Progent's business continuity experts can assist your company to prepare for the high-level issues related to keeping your business going after a disaster by taking into account not just information technology concerns but other problems such as alerting key personnel, locating temporary work space, accessing replacement vehicles, hiring temporary workers, and submitting regulatory reports. Progent's Windows Server 2016 disaster recovery consultants can show you how to design and build an affordable disaster recovery/business continuity solution for hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

Advanced Server Monitoring with System Center Operations Manager Operations Manager
Progent offers an assortment of network maintenance packages built on Microsoft System Center 2016 Operations Manager technology. Progent's remote, 24x7 network monitoring makes your server management proactive instead of crisis-based. By identifying potential problems before they result in network disruptions, Progent's automated server monitoring can keep your network free of stressful and costly service interruptions.

Microsoft Exchange 2010 Server Upgrade Help
Progent's Microsoft-certified Exchange Server 2010 consultants can help you to evaluate the value of Microsoft Exchange 2010 for your business and can assist you to plan and carry out an affordable upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange 2K that will provide fast return on investment by increasing your productivity, cutting the expense of hardware and service, simplifying management, and consolidating your vital communications platforms.

Spam and Virus Filtering and Email Encryption
Email Guard is Progent's spam filtering service that uses the infrastructure of top data security vendors to deliver web-based control and world-class security for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with a local gateway device to offer complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks, and other email-based threats. The cloud filter serves as a preliminary barricade and blocks the vast majority of unwanted email from reaching your network firewall. This reduces your exposure to external threats and conserves system bandwidth and storage space. Email Guard's onsite gateway device provides a deeper layer of inspection for inbound email. For outbound email, the on-premises gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The onsite gateway can also help Exchange Server to monitor and protect internal email traffic that originates and ends inside your security perimeter.

Certified Expertise for Information Assurance and SIEM Solutions
Global Information Assurance Certification was established in 1999 to validate the skill of IT security experts. GIAC certifications are recognized by companies and institutions all over the world including and the U.S. National Security Agency (NSA). Progent's GIAC-certified information assurance specialists can provide expertise with all of the network security disciplines covered under GIAC certification including auditing network vulnerability, incident management and response, traffic analysis, web application security and security information and event management (SIEM) solutions for compliance with government requirements for promptly reporting incidents.

Consulting and Troubleshooting Services for System Center 2012 Operations Manager
Progent's Microsoft certified SCOM 2012 consultants have over 10 years of experience planning, implementing, optimizing and fixing System Center Operations Manager solutions and can provide organizations of any size advanced online or on-premises consulting support for SCOM 2012. Progent can help you to plan a topology for System Center 2012 Operations Manager servers that delivers the responsiveness and availability needed to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a hybrid environment. Progent's SCOM consultants can also help you to install and tune System Center 2012 Operations Manager management packs based on best practices for tracking network fabric and both Microsoft and third-party apps and services. In addition, Progent can provide responsive online or on-premises technical support to help you to remediate serious problems detected by Microsoft SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager expertise to assist you to upgrade efficiently from Operations Manager 2016 to SCOM 2016.

Microsoft Azure Integration Consulting Services
Progent's Microsoft Azure integration experts can assist you with every stage of Azure cloud integration such as requirements definition, prerequisites assessment, solution design, pre-production testing, deployment, centralized management, performance tuning, license controls, disaster recovery preparedness, security planning, and compliance assessment. Progent can assist your IT staff to configure and troubleshoot firewall appliances and VPN connections so that your clients can safely access to Azure resources, and Progent's Microsoft Gold-certified consulting experts can assist you integrate critical Microsoft technologies to run in Azure including Windows Server, Exchange, SQL Server and SharePoint. Progent can also help your organization to set up a hybrid environment that transparently combines on-premises datacenters with Azure resources.

Contact a Progent Computer Consultant
To learn how to get in touch with a Progent computer consultant for online or on-premises support in , phone 1-800-993-9400 or visit Remote Computer Support.














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