If your company information network is in Rhode Island you can have fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to fix complex problems that threaten your IT network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified consultants available remotely of any independent support firm in the U.S. The cost is reasonable, billing is per minute, engagement is fast, and support is unbeatable.

In case your Rhode Island company is situated some distance from larger urban neighborhoods such as Providence, Warwick, or Cranston, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers is often problematic when you have an urgent situation. This could mean a drop in productivity for your business, upset customers, idle workers, and defocused management. By calling Progent's online services, you can get in touch with a certified engineer ready to offer expertise when you have to have it to get your information system running.

Since Progent bills for online support on a per-minute basis, your business pays just for services delivered. Progent requires no startup fee. Many online support companies apply substantial minimum payments or charge for every quarter hour or longer. Progent's small granularity and simple billing mechanism do away with big bills for fast solutions.

If your Rhode Island business requires technical assistance for UNIX, Linux, Sun Solaris, Apple Mac or Cisco technology, visit Progent's online support, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Online Support Services Special?
Progent's seasoned team of online consulting professionals possesses a wide array of world-class information technology skills. This enables Progent's remote technical support experts to deal successfully with the most complex network trouble faster than is possible with ordinary independent support organizations or with the in-house support staff usually found in small or mid-size businesses. Progent has developed the technology and experience to repair technical issues efficiently in many different network configurations that feature combinations of UNIX/Linux, Sun Solaris, Apple Mac, Microsoft, and Cisco products. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CISCO CCIE support experts have been awarded professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service engineers also hold a number of key Cisco certifications such as Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional, Voice Professional, CCDA and CCDP.

In order to assist businesses who operate networks featuring a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's online support team makes available the help of consultants who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security expertise, Progent provides phone-based contact with professionals who have been awarded a variety of security credentials such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge combined with Progent's team-oriented approach to repairing technical problems streamlines service escalation, if appropriate, to specialists with sufficient background to resolve unusually intractable support calls. This accelerates resolutions of serious problems, prevents system downtime, and reduces technical support invoices.

For businesses in the state of Rhode Island, Progent offers immediate online access to UNIX, Linux, Sun Solaris, Mac OS X consultant for critical help to repair technical issues that are threatening business productivity but are beyond the comfort zone of your in-house network support resources. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and Cisco CCIE-certified support professionals can interface with your computer environment by means of the latest remote troubleshooting utilities in order to deliver quick and efficient analysis and remediation of serious computer problems.

Services Progent's Online Consulting Experts Can Provide Your Rhode Island Company
Progent's network consultants can offer advanced support for an extensive set of UNIX, Apple OS X, Cisco, and Microsoft products and technologies such as:

Remote Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X online computer support staff can assist Rhode Island small businesses with an extensive assortment of IT products and technologies such as system architecture, email solutions, security consulting for networks and company processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac OS X systems, VMware products for processor consolidation and centralized management, and migration from dated systems to modern solutions based on newer versions of UNIX, Linux, Sun Solaris, Mac OS X, or Windows.

Progent's service experts offer remote technical help for systems powered by popular variants of the UNIX OS including: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux products including RedHat, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the IT consulting arena for offering fast and economical communication with Cisco CCIEs. CCIEs are sought-after network professionals who are awarded this advanced credential by passing thorough examinations given by Cisco. In most cases Cisco CCIEs are hired by large enterprises or nationwide Internet service providers (ISPs), and as a result their expertise is not conveniently accessible to small and midsize businesses.

Progent is among the only network support organizations that makes sure that Cisco CCIEs are accessible to assist small and medium sized businesses. In addition, Progent offers quick communication with a CCIE via telephone so that you can get immediate assistance for critical system problems that are disrupting your business but are outside the experience of your usual network support personnel. Progent's CCIE support experts can access your environment via the latest remote support tools to execute rapid and affordable analysis and remediation of serious network anomalies. To see more information about Progent's expertise in Cisco network appliances, see Cisco Network Consulting Services.

Microsoft Gold Partner for Phone-based Expertise for Microsoft Windows
Progent's Microsoft-certified remote support experts offer computer troubleshooting and consulting help for all Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of support engineers who can assist you with a broad variety of platform practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 integration, Exchange 2010 maintenance, SharePoint Server 2013 development, Microsoft Lync implementation and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server planning, Small Business Server 2011 support, and Windows Essentials cloud integration.

Qualified Security Specialists
Progent offers you access to accredited CISM, CISSP and ISSAP security professionals who offer a variety of system protection solutions that can strengthen the resistance of your UNIX/Linux, Sun Solaris, or Apple Mac environment against assaults or assist you to recover fast from an attack. Security services offered by Progent include: comprehensive security audits utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and products from Solar Winds and Netcat; quick recovery from virus and worm assaults; configuring firewalls; planning safe architectures for remote and mobile connectivity; protecting your email system from spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To find out additional information about Progent's security support for small and medium-size companies, see Progent's Consulting Services for System Security.

Business Applications Services: Online Classes, Development, Integration
Progent's Mac technology consultants can promote the creative facets of Mac computing by offering consulting services and training in imaging, audio, and video. Progent's support professionals can provide help in a range of Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team can supply professional engineering expertise and education in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and education for Microsoft applications such as CRM, Office Project, MS Word, and MS Office Excel. To read more on Progent's expertise, custom development, and education services for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Applications Experts Team.

Help Desk Call Center Support and Outsourcing Options
Progent offers three service offerings for Help Desk services including UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Services, and Help Desk Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended primarily for companies who need the immediate availability of a professional Call Center but who have limited budgets and IT management bandwidth. Progentís Virtual Help Desk is a transparent extension of your current Helpdesk resources. Progent can act as a primary Help Desk for your organization, represent an escalation resource for tough technical problems, or be available in overflow instances when your ordinary resources are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk or improving your existing one, selecting or programming Help Desk software products to meet the special needs of your business, or adding temporary staff to operate remotely with your in-house Call Center resources to handle high-demand scenarios such as software migrations. To find out more information concerning Progent's Call Center outsourcing, see Progent's Call Center Support.

Progent's Remote Support Technologies
Progent's advanced service reporting application keeps thorough documentation for all support delivered to Progent's customers. Every authorized Progent staff engineer has access to the specifics of support rendered to each customer by any team member. This archive of trouble tickets and resolutions is organized as an easily retrievable internal knowledge base that allows Progent's online support engineers to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support grows daily. Progent's certifications with key industry leaders including Cisco and Microsoft make available additional extensive support knowledge bases and to vendors' internal engineering personnel that enable Progent's remote consulting specialists to arrive at the optimal solutions promptly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To learn how you can get in touch with a UNIX/Linux consultant or a Certified CCIE for emergency remote professional support in Rhode Island, call 1-800-993-9400 or visit Expert Online Network Support.

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