If your business IT network is in Rhode Island you can depend on fast remote help from a UNIX or CCIE-certified professional to help with urgent problems affecting your IT network. Progent maintains one of the most extensive teams of UNIX and CCIE-certified consulting experts accessible remotely of any nationwide service organization in the U.S. Rates are affordable, billing is by the minute, engagement is quick, and support is unbeatable.

In case your Rhode Island business is based far from major urban neighborhoods such as Providence, Warwick, or Cranston, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers could be limited during an emergency. This can cause a drop in revenue for your company, angry clients, unproductive workers, and defocused executives. By contacting Progent, you have access to a certified professional ready to deliver assistance when you have to have it to get your computer network on line.

Since Progent bills for telephone-based service per minute, your company pays just for services delivered. Progent imposes no startup fee. Many online support companies demand large minimum payments or charge for each quarter hour or more. Progent's small granularity and straightforward pricing policy save you from big bills for quick fixes.

If your Rhode Island company requires technical help for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or visit Contact Progent.

Why is Progent's Online Technical Support Services Unique?
Progent's experienced team of online consulting engineers has a broad range of in-depth information technology skills. This allows Progent's online service experts to deal successfully with the most complex network trouble faster than is possible with typical independent support organizations or with the internal support staff commonly available to smaller companies. Progent has developed the tools and experience to repair technical issues economically in a wide variety of network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE service specialists have qualified for major credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support engineers also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, Voice Professional, CCDA and CCDP.

To help companies that operate environments powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's online service group makes available the services of engineers have earned important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent offers online contact with engineers who have qualified for the industry's top security credentials such as CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge coupled with Progent's cooperative approach to repairing technical problems allows service escalation, if appropriate, to specialists with relevant background to resolve unusually tough problems. This speeds up remediation of serious network problems, prevents network disruption, and minimizes technical support invoices.

For organizations in the state of Rhode Island, Progent enables virtually instant online access to a UNIX/Linux, Solaris, Apple macOS or OS X consultant for critical assistance to troubleshoot information system issues that are hurting your business but are not within the comfort zone of your local network maintenance organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-certified consultants can interface with your system with state-of-the-art remote troubleshooting tools in order to provide quick and affordable evaluation and remediation of critical IT issues.

Services Progent's Phone-based Support Experts Can Provide Your Rhode Island Company
Progent's network engineers are qualified to deliver advanced assistance for a comprehensive array of UNIX, Apple, Cisco, and Microsoft products and technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based technical service staff can assist Rhode Island companies to maintain an extensive assortment of information products and technologies that include system infrastructure, email support, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server technologies for processor economization and streamlined administration, and moving from legacy systems to contemporary solutions based on updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's support professionals offer remote troubleshooting for computers powered by major versions of the UNIX OS including: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or mainstream Linux platforms such as RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the IT consulting industry for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network professionals who qualify for this prestigious credential only after intense testing administered by Cisco. In most cases Cisco CCIEs are hired by big corporations or national Internet service providers, and as a result their services are not readily available to the general public.

Progent is among the few network consulting providers that ensures that CCIEs stay accessible to assist small and medium sized organizations. Also, Progent facilitates quick contact with a CCIE by phone so your company can receive timely support for urgent network problems that are hurting your business but are beyond the scope of your local IT maintenance group. Progent's CCIE consultants can tie into your system by utilizing the latest on-line support tools to execute rapid and affordable analysis and remediation of critical network anomalies. For more information concerning Progent's services for Cisco network appliances, visit Cisco Network Engineering Services.

Microsoft Certified Partner for Phone-based Technical Support for MS Windows
Progent's Microsoft-certified remote support engineers can deliver computer problem solving and IT assistance for all Microsoft server products. Progent is a Microsoft Partner and can offer your business the expertise of support professionals who can help you with a broad variety of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange Server 2010 maintenance, SharePoint Server application development, Microsoft Lync integration and Microsoft Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway management and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Certified Security Experts
Progent offers you the services of expert CISM and ISSAP security engineers who can deliver a range of security solutions that can bolster the immunity of your UNIX, Linux, Solaris, or Apple macOS and OS X network against assaults or assist you to revive rapidly from an assault. Security services available from Progent include: extensive security audits using technologies such as GFI LANguard, NMAP Port Scanner, and software from Solar Winds and Nikto; rapid recovery from malicious attacks; configuring firewalls; designing secure architectures for off-site and mobile access; protecting your email infrastructure from spam and DHA attacks; and offering continual proactive monitoring. To learn more information about Progent's security expertise for small and midsize companies, see Progent's Consulting Support for System Security.

Applications Support: Training, Custom Development, Integration
Progent's Apple Mac technology experts can support the creative aspect of Macintosh environments by providing help services and training in graphics, sound, and video. Progent's consultants offer expertise in a variety of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Team offers in-depth consulting expertise and training in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for Microsoft business applications including CRM, Office Project, MS Office Word, and Excel. To read additional information about Progent's expertise, programming, and training offerings for UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

Call Center Support and Outsourcing Options
Progent offers three programs for Call Center services : UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed primarily for companies who require the immediate availability of an effective Help Desk but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a transparent extension of your existing Call Center team. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation resource for the most challenging technical problems, or be available in those instances when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk Call Center or improving your current one, selecting or customizing Call Center software products to address the special requirements of your company, or providing supplemental personnel to work remotely with your internal Help Desk Call Center resources to handle demanding events such as system upgrades. To learn more information about Progent's Call Center support and outsourcing, refer to Progent's Call Center Services.

Progent's Online Service Technologies
Progent has developed a collection of optimized technologies, evolved over more than a decade of field experience, focused on promoting the most advanced standard of service for providing online technical support and repair for small and midsize business information networks. Progent offers secure VPN support for gateways from a variety of popular companies such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online connectivity enables the experts of Progent's online support team to interface to your environment remotely without violating network security.

Progent's highly evolved service database software includes extensive documentation for all support delivered to Progent's customers. Every active Progent staff consultant has access to the specifics of services delivered to each client by any team member. This history of problems and solutions is structured as a readily accessible proprietary database that enables Progent's online support engineers to share their experiences with the whole team to make sure that the quality of Progent's technical support improves over time. Progent's certifications with major industry leaders including Cisco and Microsoft permit access to other vast technical support knowledge bases and to vendors' internal engineering personnel that enable Progent's remote consulting specialists to come up with the best solutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To find out how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for urgent remote engineering assistance in Rhode Island, call 1-800-993-9400 or visit Expert Online Computer Help.















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