If your business information network is in Rhode Island you can now get quick phone-based technical support from a UNIX or Cisco CCIE support specialist to fix complex problems involving your network. Progent maintains one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any nationwide support organization in the country. The cost is reasonable, charges are per minute, engagement is immediate, and support is world class.

In case your Rhode Island business is some distance from larger metropolitan neighborhoods including Providence, Warwick, or Cranston, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be limited when there's a network crash. This can result in lost revenue for your company, angry customers, unproductive workers, and distracted executives. By utilizing Progent, you have access to a certified professional who can deliver assistance whenever you need it to keep your information system operating.

Because Progent charges for remote service on a per-minute basis, your company owes just for support received. Progent imposes no initialization fee. Some remote consulting companies have significant minimum time requirements or charge for every quarter hour or longer. Progent's fine granularity and straightforward billing policy eliminate unexpectedly large invoices for speedy fixes.

If your Rhode Island business needs remote support for UNIX, Linux, Solaris, Mac or Cisco technology, go to Progent's online help, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Support Program Special?
Progent's seasoned staff of remote support engineers possesses a wide range of in-depth information technology knowledge. This allows Progent's remote service specialists to resolve the most complex network trouble faster than is possible with typical third-party support firms or with the in-house IT staff usually available to smaller businesses. Progent has developed the tools and skills to fix problems economically in a wide variety of network configurations that feature combinations of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple Mac, and CCIE support experts have qualified for major certifications such as Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote service team members also hold a number of high-level Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), CCSP, CCVP, and Design Professional.

To help companies that operate environments incorporating a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's remote service group offers the expertise of support specialists with important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent offers phone-based support from engineers who have earned recognized security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's cooperative approach to fixing technical problems allows service escalation, if appropriate, to experts with sufficient competence to deal with particularly tough jobs. This accelerates remediation of emergency network problems, prevents network disruption, and reduces technical support invoices.

For businesses throughout Rhode Island, Progent enables immediate remote contact with UNIX/Linux, Sun Solaris, Mac OS X specialist for urgent assistance to fix information system issues that are damaging productivity but are not within the scope of your ordinary IT service group. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and Cisco CCIE-certified consultants can interface with your computer environment using advanced remote troubleshooting utilities that allow them to perform rapid and efficient evaluation and repair of critical computer issues.

Services Progent's Remote Support Experts Can Provide Your Rhode Island Company
Progent's network consultants can deliver expert help for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Windows technologies such as:

Online Support Services for UNIX/Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Solaris, and Apple Mac OS X online technical support team can help Rhode Island companies with a broad array of information products and technologies that include network architecture, email solutions, security expertise for networks and company processes, Windows integration with UNIX, Linux, Sun Solaris, or Mac OS X systems, virtual server options for server economization and streamlined administration, and transitioning from outdated applications to current environments based on updated versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or Windows.

Progent's support professionals can provide remote troubleshooting for computers based on major versions of the UNIX OS such as: Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX or familiar Linux products including RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting arena for providing immediate and economical communication with Cisco CCIEs. CCIEs are elite networking engineers who qualify for this rare certification by completing intense testing supervised by Cisco. The vast majority of Cisco CCIEs are hired by big enterprises or nationwide Internet service providers, and as a result their skills are not easily accessible to smaller companies.

Progent is among the rare IT technology service firms that makes sure that Cisco CCIEs are accessible to help small and medium sized businesses. Also, Progent facilitates quick access to a CCIE via telephone so that you can receive timely assistance for critical system problems that are disrupting your productivity but are not within the competence of your ordinary network support providers. Progent's CCIE consultants can connect to your system by utilizing secure on-line support tools to provide fast and economical diagnosis and repair of urgent system problems.

CCIE and CCNP authorized consultants from Progent can help your business to plan, setup, and support an integrated network infrastructure that can streamline business processes, lower costs, and speed time to profitability. By combining Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can significantly improve the strategic value of your connectivity environment in Rhode Island. To learn more about Progent's support for Cisco infrastructure, refer to Cisco Technology Professional Support.

Microsoft Gold Partner for Remote Consulting for MS Windows
Progent's Microsoft-qualified online support engineers offer network repair and IT help for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your company the expertise of consulting engineers who can assist you with a wide variety of technology practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint Server 2013 design, Lync Server 2010 implementation and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, SBS Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Engineers
Progent provides you the services of qualified CISM, CISA and CISSP security engineers who offer a range of system protection services that can enhance the immunity of your UNIX, Linux, Sun Solaris, or Apple Mac OS X environment against assaults or help your business to revive rapidly from an assault. Security services available from Progent include: comprehensive security analysis utilizing tools such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Hydra; quick recuperation from virus and worm attacks; integrating firewalls; designing secure architectures for off-site and mobile access; protecting your email system from spam and DHA attacks; and setting up continual automated monitoring. To learn more information about Progent's security services for small and midsize businesses, see Progent's Consulting Services for System Security.

Applications Support: Training, Development, Integration
Progent's Apple Mac technology consultants can support the creative facets of Macintosh computing by offering consulting services and education in imaging, sound, and motion video. Progent's support professionals can provide expertise in a range of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team can supply professional engineering support and education in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for popular Microsoft business applications such as Microsoft CRM, MS Office Project, Microsoft Word, and Excel. To find out additional information concerning Progent's consulting, customization, and education offerings for UNIX/Linux, Sun Solaris, Apple Mac, or Microsoft applications, go to Progent's Applications Experts Group.

Help Desk Service and Outsourcing Options
Progent offers several service offerings for Help Desk assistance including UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Helpdesk Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who need the timely availability of a professional Help Desk but who have relatively small budgets and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Call Center team. Progent can act as a primary Help Desk for your organization, represent an escalation resource for tough technical problems, or be ready in overflow instances when your ordinary service providers are swamped. Progent's Call Center Consulting Services can assist you in establishing an effective new Call Center or enhancing your current one, evaluating or programming Help Desk application software to address the particular requirements of your business, or adding temporary personnel to operate remotely in conjunction with your in-house Help Desk Call Center resources during high-demand events like software migrations. For additional information about Progent's Help Desk outsourcing, visit Progent's Call Center Services.

Progent's Online Service Tools
Progent's sophisticated customer support database system keeps comprehensive histories for all support provided to Progent's customers. Each active Progent staff engineer has access to the specifics of support rendered to every client by any staff member. This history of issues and solutions is organized as an easily retrievable internal knowledge base that enables Progent's online technical experts to share their knowledge company-wide to make sure that the value of Progent's support services grows over time. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to additional vast technical support databases and to vendors' internal support personnel that enable Progent's remote service experts to find the optimal resolutions quickly.

Talk to a UNIX/Linux or Cisco Technical Support Expert Immediately
To learn how to contact a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco CCIE for emergency online consulting assistance in Rhode Island, call 1-800-993-9400 or visit Urgent Remote Computer Help.

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