If your company computer network is in the state of Rhode Island you can depend on fast phone-based help from a UNIX or CCIE-certified expert to help with complex issues involving your computer network. Progent retains among the most extensive teams of UNIX and CCIE-certified support professionals available remotely of any independent service organization in the country. The cost is affordable, charges are by the minute, engagement is fast, and support is unbeatable.

If your Rhode Island business is located some distance from more populated metropolitan neighborhoods such as Providence, Warwick, or Cranston, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts is often problematic during a network crash. This can cause lost productivity for your company, upset customers, idle employees, and defocused management. By contacting Progent, you can get in touch with a certified engineer who can offer expertise when you have to have it to keep your information system running.

Since Progent charges for telephone-based support per minute, your business owes exclusively for services delivered. Progent asks for no startup surcharge. Some online service organizations apply large minimum fees or charge for each fifteen minutes or longer. Progent's small granularity and straightforward billing policy eliminate large bills for quick solutions.

If your Rhode Island company needs technical help for UNIX, Linux, Solaris, Apple Mac or Cisco technology, go to Progent's remote help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Remote Support Program Special?
Progent's experienced staff of online consulting engineers has a wide array of in-depth computer knowledge. This allows Progent's online service experts to deal successfully with the most challenging network trouble faster than is feasible with ordinary third-party service firms or with the in-house IT resources usually found in small or mid-size companies. Progent has refined the technology and experience to fix problems efficiently in a wide variety of network configurations that incorporate mixtures of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CISCO CCIE consultants have earned advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also have a number of key Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, CCSP, Voice Professional, and Design Associate.

In order to help companies that maintain environments featuring a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's online support group can provide the services of consultants have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent provides phone-based support from professionals who hold major security certifications including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's expertise combined with Progent's group approach to fixing technical problems streamlines trouble ticket escalation, if needed, to specialists with relevant background to deal with particularly tough support calls. This speeds up resolutions of serious problems, prevents system downtime, and reduces technical support bills.

For companies throughout Rhode Island, Progent enables virtually instant remote communication with UNIX/Linux, Solaris, Apple Mac consultant for urgent support to troubleshoot information system problems that are affecting your business but are beyond the scope of your local network maintenance group. Progent's UNIX, Linux, Solaris, Mac OS X, and CCIE-certified service team can connect to your computer environment with state-of-the-art remote troubleshooting tools in order to provide rapid and economical diagnosis and repair of critical IT problems.

Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Rhode Island Company
Progent's network engineers are qualified to provide advanced support for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies including:

Remote Expertise for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Solaris, and Mac OS X online network support team can help Rhode Island companies to maintain a large array of IT products and technologies such as system infrastructure, messaging support, security consulting for computer systems and company operations, Windows integration with UNIX, Linux, Solaris, or Apple Mac OS X platforms, virtual server technologies for processor economization and streamlined management, and transitioning from dated applications to contemporary solutions powered by newer versions of UNIX/Linux, Solaris, Apple Mac, or Windows.

Progent's service professionals can provide remote troubleshooting for systems based on popular versions of the UNIX platform such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or common Linux packages including RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who are awarded this advanced credential only after strenuous examinations supervised by Cisco. Usually CCIEs are hired by large corporations or nationwide Internet service providers (ISPs), and as a result their skills are not conveniently accessible to the general public.

Progent is among the few IT service firms that makes sure that CCIEs stay available to help small and medium sized businesses. Also, Progent facilitates fast communication with a Cisco CCIE by phone so your company can benefit from immediate support for complex system problems that are hurting your productivity but are beyond the competence of your ordinary network maintenance personnel. Progent's CCIE consultants can connect to your system by means of state-of-the-art remote troubleshooting technology in order to execute quick and economical analysis and remediation of serious system problems. To find out more on Progent's expertise in Cisco network appliances, visit Cisco Technology Professional Support.

Microsoft Gold Certified Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-certified remote support experts offer computer troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your organization the assistance of support professionals who can assist your company with a wide range of platform expertise including Windows Server 2012 R2 integration, Windows Server 2008 maintenance, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange Server 2010 management, SharePoint Server design, Lync Server integration and Office Communications Server upgrade, Forefront TMG 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, Systems Center Operations Manager (SCOM) network monitoring and reporting, Project Server planning, SBS Server support, and Windows Essentials migration and cloud integration.

Certified Security Experts
Progent provides you access to accredited CISA, CISM, and ISSAP security consultants who offer a range of security solutions to bolster the immunity of your UNIX/Linux, Sun Solaris, or Mac OS X environment against internal or external threats or assist you to revive rapidly from an assault. Security services provided Progent include: in depth security audits using utilities such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and utilities from Metasploit and Hydra; efficient recuperation from virus and worm attacks; integrating firewalls; establishing safe techniques for off-site and mobile connectivity; securing your messaging system against viruses, spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To find out more information on Progent's security expertise for small and medium-size companies, visit Progent's Professional Expertise for Network Security.

Business Applications Services: Webinar Training, Custom Development, Integration
Progent's Apple Mac technology consultants can promote the creative aspect of Macintosh computing by offering help services and education in graphics, audio, and motion video. Progent's consultants offer expertise in a variety of Apple Mac programs including Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Group can supply professional engineering support and education in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft applications including Microsoft CRM, Office Project, Microsoft Word, and Excel. To learn additional information about Progent's expertise, programming, and education offerings for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Group.

Help Desk Call Center Outsourcing Alternatives
Progent provides several service offerings for Help Desk services that include UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are designed primarily for businesses who require the timely availability of an effective Help Desk but who have limited budgets and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Helpdesk team. Progent can act as a primary Call Center for your business, represent an escalation resource for the most challenging network issues, or be ready in those situations when your ordinary resources are too busy. Progent's Help Desk Consulting Services can assist you in building an effective new Help Desk Call Center or enhancing your existing one, evaluating or customizing Help Desk application software to address the particular requirements of your company, or providing supplemental staff to work online in conjunction with your internal Help Desk resources to handle demanding scenarios like software migrations.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk staff of experienced UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft professionals are available to provide your clients easy communication with a dependable support team with years of background in phone help and remote access repair service for small and midsize business information systems. Progent's concentration is on earning the Help Desk Call Center a positive image as a significant driver of business productivity, and Progent's charter is to resolve rather than simply document problems. To find out additional information about Progent's Call Center support and outsourcing services, go to Progent's Help Desk Call Center Support.

Progent's Remote Technical Support Tools
Progent's powerful service database application includes extensive documentation of all service provided to Progent's customers. Each authorized Progent staff consultant has access to the specifics of services delivered to every client by any staff member. This history of trouble tickets and solutions is organized as an easily searchable proprietary knowledge base that enables Progent's online support experts to communicate their experiences with the whole team to ensure that the efficiency of Progent's support services improves daily. Progent's partnerships with key vendors including Cisco and Microsoft permit access to other vast support knowledge bases as well as to manufacturers' in-house engineering staff that allow Progent's online service experts to come up with the optimal resolutions promptly.

Get in Touch with a UNIX/Linux or Cisco Technical Support Specialist Now
To learn how to contact a UNIX/Linux engineer or a Cisco certified CCIE for emergency remote engineering help in Rhode Island, phone 1-800-993-9400 or visit Expert Remote Computer Help.

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