Rhode Island UNIX, Linux, Sun Solaris, Mac OS X Consulting Experts
Immediate Remote Access to a UNIX Professional
If your company IT network is in the state of Rhode Island you can now get fast remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to help with the toughest issues that threaten your network. Progent offers the services of among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available online of any nationwide service organization in the United States. Rates are reasonable, charges are by the minute, engagement is quick, and support is world class.
If your Rhode Island small business is situated some distance from larger urban areas like Providence, Warwick, or Cranston, access to UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be limited when you have a crisis. This could mean a loss of productivity for your company, upset clients, idle employees, and distracted management. By utilizing Progent's online services, you have access to a qualified engineer who can offer help when you have to have it to get your information system operating.
Since Progent charges for remote support per minute, your company owes just for services received. Progent requires no initialization fee. Some online service firms demand significant minimum fees or charge for each quarter hour or longer. Progent's fine granularity and simple billing mechanism do away with unexpectedly large tabs for fast fixes.
If your Rhode Island business requires urgent online assistance, learn how to talk to Progent's UNIX/Linux, Sun Solaris, Mac OS X, or CISCO CCIE experts by visiting Progent's nationwide online support, phoning 1-800-993-9400, or emailing information@progent.com.
What Makes Progent's Remote Support Services Unique?
Progent's seasoned team of remote support engineers has a rich set of world-class computer knowledge. This allows Progent's remote service specialists to deal successfully with the most complex network trouble more quickly than is possible with typical independent service organizations or with the internal IT staff usually found in small businesses. Progent has delivered remote services to companies in every state in the U.S. and has developed the technology and experience to repair problems efficiently in many different network environments that incorporate combinations of UNIX, Linux, Solaris, Mac OS X, Microsoft Windows, and Cisco technologies.
Progent's UNIX, Linux, Sun Solaris, Mac, and CISCO CCIE support experts have qualified for major certifications including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Apple Certified Help Desk Specialist, and Technical Coordinator (ACTC). Progent's remote support engineers also hold a number of high-level Cisco credentials such as Cisco CCIE in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional, CCVP, CCDA and CCDP.
To assist companies that operate networks based on a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's online support group can provide the assistance of support specialists with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering advanced security expertise, Progent provides remote support from professionals who hold the industry's top security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's expertise combined with Progent's team-oriented approach to repairing network difficulties allows trouble ticket escalation, when called for, to specialists with relevant background to deal with unusually tough problems. This speeds up resolutions of serious problems, avoids network disruption, and reduces technical support invoices.
For companies in the state of Rhode Island, Progent allows immediate access to a remote UNIX/Linux, Solaris, Mac OS X specialist for critical support to repair information system issues that are impacting productivity but are outside the comfort zone of your local IT service group. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE-qualified consultants can analyze your network via the latest remote support technologies in order to deliver fast and affordable evaluation and repair of critical computer problems.
Troubleshooting Services Progent's Remote Consulting Specialists Can Provide Your Rhode Island Company
Progent network consultants can provide advanced assistance for a comprehensive set of UNIX/Linux, Cisco, and Microsoft solutions such as:
Remote Support Services for UNIX/Linux, Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Mac OS X remote network support staff can assist Rhode Island companies with a comprehensive assortment of information products and technologies that include system infrastructure, messaging solutions, security expertise for computer systems and company processes, Windows integration with UNIX, Linux, Solaris, or Apple Mac systems, VMware technologies for processor consolidation and streamlined administration, and moving from legacy applications to contemporary environments based on newer versions of UNIX, Linux, Solaris, Mac OS X, or Windows.
Cisco Systems Network Infrastructure and Security Solutions
Progent is unmatched in the IT consulting industry for offering fast and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking engineers who earn this rare credential by passing strenuous examinations administered by Cisco Systems. Usually Cisco CCIEs work for big enterprises or national Internet service providers (ISPs), and as a result their skills are not easily accessible to the general public.
Progent is one of the few network consulting providers that makes sure that Cisco CCIEs stay available to assist small and medium sized companies. Also, Progent facilitates quick contact with a CCIE via phone so your company can benefit from immediate help for critical system issues that are impacting your business but are outside the competence of your local system support providers. Progent's CCIE support experts can connect to your network via state-of-the-art remote support tools to perform quick and cost-effective analysis and resolution of critical network trouble.
Microsoft Gold Certified Partner for Online Expertise for MS Windows
Progent's Microsoft-qualified consultants can provide online network support and information system expertise for all MS server and office productivity technology. Authorized as a Microsoft Gold Certified Partner, Progent can provide your company the services of support professionals who can assist to configure, troubleshoot and manage every Microsoft Server including Microsoft Windows 2003 Server, SQL Server, Microsoft ISA Server 20066, Microsoft BizTalk Server, Microsoft Commerce Server, Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Exchange Server, Microsoft Application Center, SharePoint Server, Microsoft Virtual Server 2005, Microsoft Project Server, and Operations Manager 2007 and MOM 2005. For more information concerning Progent's expertise in MS servers, refer to MS Servers Engineering Services.
CISA and CISM Certified Network Security Specialists
Progent provides you contact with certified CISA and CISM security consultants who can deliver a range of security services that can strengthen the protection of your UNIX/Linux, Solaris, or Apple Mac OS X network against internal or external threats or help your business to revive fast from a breach. Security solutions offered by Progent include: extensive security evaluation using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Solar Winds and Netcat; rapid recuperation from virus and worm attacks; configuring firewalls; establishing safe techniques for remote and mobile connectivity; securing your messaging system from viruses, spam, and DHA attacks; and offering continual automated monitoring. To read more concerning Progent's security services for small businesses, see Progent's Professional Support for Network Security.
Business Applications Services: Training, Customization, Integration
Progent's Apple Mac experts can promote the creative facets of Macintosh environments by offering consulting services and education in imaging, sound, and motion video. Progent's consultants can provide expertise in a range of Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Team offers professional consulting support and training in specific application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for popular Microsoft applications such as CRM, MS Office Project, Microsoft Word, and Office Excel. For additional information about Progent's expertise, customization, and training offerings for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Team.
Call Center Support and Outsourcing Services
Progent provides a selection of service offerings for Call Center services that include UNIX/Linux, Sun Solaris, Mac OS X, Cisco Systems and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing Services.
Progent's Call Center Outsourcing Services are designed primarily for small businesses who require the timely accessibility of a professional Help Desk with effective phone support and the ability to escalate trouble tickets, but who have limited budgets and IT management resources. Progent’s Virtual Help Desk is a seamless supplement to your existing Help Desk staff. Progent can act as a main Help Desk for your organization, serve as an escalation alternative for the most challenging technical problems, or be available in overflow situations when your other service providers are swamped. Progent's Call Center Consulting Services can aid you in establishing an effective new Help Desk or enhancing your current one, evaluating or programming Call Center software products to meet the special requirements of your business, or providing temporary staff to work online with your in-house Help Desk group during high-demand events such as software migrations.
Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft experts can give your clients easy contact with a large technical support resource with extensive experience delivering telephone-based help and online repair service for small and midsize business networks. Progent's focus is on earning the Call Center a respected reputation as a solid driver of business performance, and Progent's charter is to fix rather than simply document problems. To learn additional information concerning Progent's Help Desk support and outsourcing, visit Progent's Help Desk Call Center Support.
Progent's Online Technical Support Technologies
Progent has deployed a collection of customized technologies, evolved during more than a decade of use, focused on promoting the most advanced quality of efficiency for providing online technical help and repair for small business information networks. Progent offers secure Virtual Private Network support for VPN gateways from multiple popular companies such as Microsoft, Cisco, Netscreen and Watchguard. Protected VPN remote connectivity allows the consultants of Progent's remote service group to link to your system remotely without violating corporate security.
Progent's sophisticated service reporting software keeps comprehensive histories of all support delivered to Progent's clients. Every authorized Progent team consultant has the benefit of the specifics of services delivered to every customer by any team engineer. This archive of problems and resolutions is organized as a readily accessible proprietary knowledge base that enables Progent's online support engineers to communicate their experiences company-wide to ensure that the value of Progent's support services grows daily. Progent's certifications with key vendors including Cisco and Microsoft make available additional extensive support knowledge bases and to vendors' internal technical staff that allow Progent's online service experts to arrive at the optimal solutions quickly.
Contact a UNIX/Linux or Cisco Technical Support Expert Now
To find out how to ask a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco certified CCIE for urgent remote professional expertise in Rhode Island, call 1-800-993-9400 or go to Expert Online Computer Help.
Progent’s certified Cisco network security consultants offer expert PIX Firewall and ASA Firewall consulting services including architecture, configuration, and support of Cisco firewall and Cisco security technology. The PIX and ASA Series of Cisco firewall products delivers strong user and application policy enforcement, mutlivector attack defense, and secure connectivity services. Ranging from compact, easy-to-install desktop devices for small and home businesses to modular enterprise-class appliances, Cisco PIX and ASA Firewalls provide advanced protection, high throughput, and high reliability for IT systems of all sizes. PIX and ASA Firewalls are based on a hardened, specially designed platform,eliminating possible OS-specific security holes. PIX firewalls provide multiple seamless security and networking services, including cutting edge application-aware firewall services, Voice over IP and multimedia security, site-to-site and mobile access IPSec VPN communication, intelligent networking services, and flexible administrative options. Cisco's ASA 5500 Adaptive Security Appliances utilize technology developed for security appliances from the Cisco PIX 500 family. Progent’s IT security experts can show you how to choose and deploy any Cisco PIX 500 or ASA Series firewalls including the PIX 515E Firewall, the PIX 525, and the ASA 5540 Adaptive Security Appliance.
Progent can help you design a viable Wireless LAN architecture, select appropriate products, and configure access points, 802.11 network adapters, bridges, antennas and various wireless accessories. Progent can also help you create a complete wireless system security strategy that is well integrated with the security strategy for your overall business network.
If your business network mixes Linux-based products technology with MS Windows, Progent can assist you to incorporate your computers into a cohesive network that permits all your OS platforms to run side by side for easy administration, seamless dataflow, high availability, enhanced performance, and strong protection. Progent's Linux and MS Windows integration assistance offerings include IT infrastructure configuration and service, consulting for Microsoft Windows services for UNIX (SFU), online network monitoring and management, online technical help and repair, in-person technical support, and help desk services.
Progent’s National Support Center offers national remote troubleshooting for Windows and Cisco-based small business information networks. Progent's Microsoft and Cisco-qualified service engineers provide telephone help and remote secure computer connection to troubleshoot and repair network problems rapidly and economically. The scope of technical expertise represented by Progent's staff of country-wide support professionals allows Progent to escalate even the most difficult network issues to appropriate specialists as needed.
Years of experience providing Microsoft support and Cisco technology consulting has allowed Progent to build a unique capability for supporting branch offices that require IT help with the responsiveness common to with small organizations but which offers professional client interaction, complete documentation, and adherence to corporate IT protocols. If your corporation has a sales office located anywhere in Northern California or any region served by Progent's consultants, Progent can provide a broad array of in-person and remote network consulting services and system architecture expertise.
Progent's compensation structure is built on revenue sharing, so just like being a freelance consultant, your income is entirely driven by your work effort. Some Progent support staff focus on quality of life and elect to work at an easy pace, utilizing our self-determined schedule to follow personal pursuits like hiking, car racing, skiing, surfing, travel, or sharing free time with family and friends. Others take advantage of the chance to earn big dollars via lots of effort and long days. Progent completely supports both ends of the spectrum plus everything in the middle.
Progent can provide the services of CISM qualified security professionals. The Certified Information Security Manager organization describes the core capabilities and international standards of skill that IT security managers are expected to learn. CISM gives business management the confidence that consultants who have earned their CISM credential have the experience and capability to deliver efficient security management and consulting consulting.
Microsoft Windows Server Update Services allows information technology administrators to deploy and monitor the latest Microsoft patches and security releases to Windows Server 2000, Windows Server 2003, and Microsoft Windows XP operating systems. By using Microsoft Windows Server Update Services, IT staff can fully and effortlessly manage the installation of patches that are released via Microsoft Update to servers and workstations in an organization. Progent can assist you with complex details of the initial configuration of Microsoft SUS such as designing the Microsoft Software Update Services deployment, setting up user's workstations, establishing the Group Policy settings, and making sure your Microsoft Software Update Services Group Policy Object is linked to an Active Directory container appropriate for your system environment.
Progent can assist your business to plan and execute a smooth transition from a Sun Solaris-powered information system to a network powered by Windows and capable of running Microsoft's familiar office productivity products, commercial applications, and software development tools. Progent's Solaris, Windows and Cisco engineers and application experts can assist you to preserve your data and minimize productivity discontinuity by designing an efficient migration strategy that protects your current assets in Solaris application and technology. UNIX-to-Windows migration consulting services available from Progent include analysis of existing environment, transition strategy and testing, Exchange migration support, information and application software migration, and server and media transition and consolidation.
Microsoft Great Plains allows you to grow and control your company more efficiently by offering easy access to strategic data and a fast return on investment. Microsoft Great Plains confers important productivity benefits including its ability to expand the presence of your company, manage your accounting, computerize financial operations, unify procedures throughout your business, improve inventory control, enhance order accuracy, expand revenue and shorten turnaround time, and maximize cash flow. Progent can show you how to set up and manage a reliable, secure server and communications foundation to support Great Plains, and can offer experienced Microsoft GP support professionals to make sure you derive all the benefits of your Microsoft Dynamics Great Plains software.
If you are producing UNIX-based applications in an environment that includes Windows-based servers, desktops, and office applications, Progent offers comprehensive information technology outsourcing that allows you to focus on your field of strategic know-how while avoiding the constant distraction of maintaining your company information system. By using automated server monitoring and by providing online and in-person support as your company needs it, Progent represents an affordable solution for managing an information network that provides high reliability, security, and performance. Progent's developer support services feature full-service it outsourcing, virtual infrastructure, remote and on-sitesupport and repair, network monitoring services, and help desk support.
If your company is producing Linux-based applications in an environment that includes Microsoft Windows-based servers, desktops, and office applications, Progent can provide full-service network support outsourcing that frees you to focus on your field of high-value know-how without the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by providing remote and in-person assistance as your company needs it, Progent represents an affordable way for supporting an information network that features excellent reliability, protection, and performance. Progent's Linux developer support services feature full-service network support outsourcing, virtual infrastructure, remote and in-personservice and troubleshooting, network monitoring services, and help desk outsourcing.
Progent believes that a carefully architected and executed information system is a crucial factor for enabling any company's growth, and we follow this philosophy in our corporate network environment. We have created a fault-tolerant virtual office network that allows Progent's staff engineers and authorized contractors to deliver fast and efficient support, cooperate closely on challenging jobs, and gain from professional and private growth from acting as a member of a dynamic business culture of self motivation and independence.
