If your company computer network is in Rhode Island you can have quick phone-based contact with a UNIX or CCIE-certified consultant to help with urgent issues affecting your IT network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available by phone of any independent support organization in the country. Rates are competitive, charges are by the minute, engagement is quick, and service is world class.

If your Rhode Island company is based outside of major urban neighborhoods including Providence, Warwick, or Cranston, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers may be problematic when there's a network crash. This could mean lost revenue for your company, angry clients, idle workers, and distracted management. By contacting Progent's remote support, you can get in touch with a qualified consultant who can offer help when you require it to keep your computer network on line.

Since Progent bills for phone help per minute, your business pays only for technical help delivered. Progent requires no service activation fee. Many remote consulting organizations have large minimum payments or charge for each fifteen minutes or more. Progent's one-minute granularity and simple billing mechanism avoid big tabs for fast fixes.

If your Rhode Island company requires remote assistance for UNIX/Linux, Sun Solaris, Apple Mac or Cisco technology, visit Progent's remote help, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Support Services Special?
Progent's seasoned staff of online consulting professionals has a broad array of world-class computer knowledge. This allows Progent's remote service specialists to deal successfully with the most challenging network trouble faster than is possible with typical independent support firms or with the internal IT resources commonly found in smaller companies. Progent has refined the technology and experience to fix problems economically in many different network configurations that feature mixtures of UNIX, Linux, Solaris, Apple Mac, Microsoft Windows, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE support experts have earned advanced certifications such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote service experts also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified CCNP, CCNA, CCSP, CCVP, CCDA and CCDP.

In order to assist businesses who run networks powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's remote service team can provide the services of support specialists with prestigious Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering high-level security expertise, Progent provides online support from engineers who have earned major security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise coupled with Progent's cooperative approach to fixing network difficulties allows service escalation, if appropriate, to specialists with relevant competence to resolve particularly intractable jobs. This speeds up resolutions of emergency network problems, prevents network disruption, and reduces maintenance invoices.

For companies anywhere in Rhode Island, Progent offers immediate remote communication with UNIX/Linux, Solaris, Mac specialist for urgent expertise to troubleshoot computer issues that are threatening your business but are not within the comfort zone of your ordinary IT service organization. Progent's UNIX, Linux, Solaris, Apple Mac OS X, and CCIE-certified engineers can analyze your network with advanced remote support utilities that allow them to provide quick and affordable diagnosis and repair of critical IT problems.

Troubleshooting Services Progent's Remote Support Experts Can Offer Your Rhode Island Business
Progent's network engineers are qualified to offer expert assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions such as:

Remote Expertise for UNIX, Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Sun Solaris, and Mac OS X online network service team can help Rhode Island small businesses with an extensive array of computer products and technologies including system infrastructure, email solutions, security consulting for networks and company processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or Apple Mac OS X systems, virtual server technologies for processor economization and streamlined administration, and moving from dated applications to modern solutions based on updated versions of UNIX/Linux, Solaris, Mac OS X, or Windows.

Progent's support experts can provide remote troubleshooting for computers based on popular derivatives of the UNIX platform such as: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages including RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the computer support industry for offering fast and affordable communication with Cisco CCIEs. CCIEs are high-level network professionals who earn this advanced certification only after intense examinations administered by Cisco. Usually Cisco CCIEs are employed by large enterprises or national ISPs, and as a result their services are not conveniently accessible to small and mid-size businesses.

Progent is one of the only IT technology service firms that makes sure that Cisco CCIEs are accessible to support small and mid-size companies. Also, Progent facilitates convenient access to a Cisco CCIE by phone so that you can benefit from immediate assistance for complex network problems that are impacting your productivity but are outside the scope of your ordinary network support group. Progent's CCIE consultants can access your system using sophisticated on-line support technology in order to execute rapid and economical analysis and repair of critical system trouble.

CCIE authorized engineers from Progent can assist your company to design, configure, and maintain an integrated business network that can simplify business processes, lower costs, and speed time to profitability. By providing Cisco integrated services routers experience with Catalyst switches consulting services and Cisco Aironet wireless technology integration assistance, Progent can dramatically increase the business value of your network infrastructure in Rhode Island. To find out more information about Progent's expertise in Cisco infrastructure, refer to Cisco Network Consulting Services.

Gold Certified Partner for Online Technical Support for Microsoft Windows
Progent's Microsoft-qualified remote support experts offer computer system repair and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of consulting engineers who can help you with a broad range of technology practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange Server 2016 planning and deployment, Exchange 2013 configuration, Exchange Server 2010 management, SharePoint 2013 development, Microsoft Lync implementation and Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server 2006 migration, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager monitoring and reporting, Project Server training, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Certified System Security Consultants
Progent offers you the services of qualified CISM, CISA and CISSP security consultants who offer a range of security services that can improve the resistance of your UNIX/Linux, Sun Solaris, or Apple Mac OS X network against internal or external threats or help your business to recuperate quickly from an attack. Security services available from Progent include: extensive security evaluation utilizing technologies such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds and Netcat; quick recovery from malicious attacks; setting up firewalls; establishing safe techniques for off-site and mobile access; securing your email system from spam and DHA attacks; and implementing 24x7 automated monitoring. For more information concerning Progent's security expertise for small and midsize companies, go to Progent's Engineering Expertise for System Security.

Applications Support: Online Classes, Custom Development, Integration
Progent's Mac technology consultants can support the creative aspect of Mac environments by offering consulting services and education in imaging, audio, and motion video. Progent's consultants offer expertise in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group offers in-depth engineering expertise and training in special application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, programming, and training for Microsoft applications including CRM, Office Project, MS Office Word, and Excel. To find out more information on Progent's consulting, custom programming, and education services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, go to Progent's Applications Experts Services.

Call Center Outsourcing Options
Progent offers a variety of support programs for Help Desk services including UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.

Progent is a Microsoft Partner and maintains a skilled roster of Cisco-certified networking experts. Progent's Help Desk staff of seasoned UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft experts can give your clients instant contact with a dependable support team with extensive experience in phone support and remote access repair service for small and medium-size business networks. Progent's focus is on earning the Help Desk a positive reputation as a key contributor to company productivity, and Progent's goal is to fix and not just record problems. To read additional information about Progent's Help Desk Call Center outsourcing, refer to Progent's Help Desk Call Center Support.

Progent's Remote Support Tools
Progent's advanced service database application keeps thorough histories of all support delivered to Progent's customers. Each active Progent staff engineer has the benefit of the specifics of services provided to each client by any staff engineer. This database of trouble tickets and solutions is structured as a conveniently retrievable proprietary database that enables Progent's remote technical professionals to share their knowledge with the whole team to make sure that the efficiency of Progent's support grows daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and to vendors' internal support personnel that enable Progent's online service specialists to arrive at the optimal solutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Immediately
To learn how to ask a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco certified CCIE for emergency phone-based engineering help in Rhode Island, phone 1-800-993-9400 or visit Urgent Remote Computer Support.

© 2002- 2018 Progent Corporation. All rights reserved.