For small office network systems located anywhere in the state of Rhode Island, Progent's Microsoft and Cisco authorized technical experts can provide remote phone help and troubleshooting to resolve your network systems issues quickly and affordably. Progent has developed top-notch expertise, sophisticated utilities, and support databases to identify and resolve network problems while avoiding the expense and delays associated with onsite technical service dispatches.

If your Rhode Island organization is situated beyond the larger urban areas such as Providence, Warwick, or Cranston, your nearby computer network support choices may be limited in skills, or not available during a crisis. This can result in a network environment that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical projects for a broad range of customers. This means you get not just the technical expertise needed for the job, but a professional with proven methods for applying those skills to provide cost effective network solutions.

Wide and Deep Experience with Business Information Networks
Progentís team of over 100 networking consultants means clients can take advantage of the leverage of over a thousand years of cumulative background and collective information to repair the most difficult computer issues. Progentís accredited information technology consultants have the experience to come up with solutions quickly and implement them cost effectively.

ProSight Network Audits for Assessing Network Health
Progent's ProSight Network Audits are a quick and low-cost alternative for small and medium-size businesses to get an unbiased evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's certified group of information technology experts, ProSight Network Audits show you how well the deployment of your core infrastructure devices conform to best practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a more manageable and more secure Active Directory environment. Both options also provide the ongoing benefits of advanced remote network monitoring and management technology. These advantages can include easier management, better compliance with information security standards, more efficient utilization of network assets, faster problem resolution, more reliable backup and restore, and higher availability. For details about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

Microsoft Windows 8.1 Administration and Troubleshooting and Migration
Progent's Microsoft-certified Windows 8.1 consultants can deliver a range of technical services to assist organizations of any size to support, administer, and troubleshoot IT systems that include workstations, laptops, tablets, or smartphones based on Windows 8.1. Progent's consultants can also provide Windows 10 planning and migration help.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the maximum degree of dependability and scalability and is also easy to migrate to another host. Progent's Private Cloud hosting and management services are based upon proven virtualization platforms that enable small companies with mixed- platform environments to economize significantly on the expense of capital equipment, infrastructure maintenance, and IT management while benefiting from enterprise-class fault tolerance and an unprecedented level of vendor independence. Learn more about Progent's ProSight family of managed services for small and mid-size businesses.

ProSight Active Security Monitoring Endpoint Protection and Ransomware Recovery
Progent's ProSight Active Security Monitoring endpoint protection solution incorporates next generation behavior machine learning tools to guard endpoint devices and servers and VMs against new malware attacks like ransomware and file-less exploits, which routinely get by legacy signature-based anti-virus tools. ProSight Active Security Monitoring safeguards local and cloud resources and offers a unified platform to address the entire threat progression including protection, identification, containment, remediation, and post-attack forensics. Top capabilities include single-click rollback with Windows Volume Shadow Copy Service (VSS) and automatic network-wide immunization against newly discovered attacks. Learn about the entire ProSight suite of affordable outsourced network management services for small and mid-size organizations.

Progent's Test Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab located at the QTS (formerly Herakles) Internet Data Center in Sacramento can be used for testing line-of-business applications, developing efficient migration methodologies, assessing and optimizing performance, planning or verifying business continuity solutions, resolving compatibility issues, and building training environments for new products and technologies. For Progent clients who lack sufficient in-house resources to assemble effective test systems, the lab cuts capital costs and technical risk and helps keep vital IT initiatives on schedule.

Some Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Some of the popular remote Cisco router consulting services available from Progent are configuring domain name, IP addressing, routing tables, logging, security logon banner and user accounts; setting up HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; reviewing NAT configurations, routing maps, and BGP peering arrangements; upgrading router's IOS image; validating router failover; fixing VPN tunnel and routing issues; creating a network diagram and documenting router setup; plus security and redundancy planning.

Progent is a Microsoft-certified Partner
Because Progent is a Microsoft Certified Partner, every Progent consulting expert has access to the technical and educational resources needed to provide the best computer help possible. Progent's IT outsourcing, Technical Response Center Helpdesk, Office 365 integration support, and software programming services allow small and midsize business clients to take advantage of the broad range of knowledge associated with the IT departments of large enterprises without the significant cost and distraction of maintaining a self-sufficient in-house IT group.

Consulting and Support Expertise for SCOM 2012
Progent's Microsoft-certified SCOM 2012 consultants have more than 10 years of background planning, implementing, optimizing and repairing System Center Operations Manager solutions and offer companies of any size advanced remote or onsite consulting services for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and resilience needed to monitor your datacenter efficiently, whether your datacenters are onsite, in the cloud, or a mixed solution. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs according to leading practices for tracking network infrastructure and Microsoft and third-party applications and services. Also, Progent can deliver fast remote or on-premises technical support to help you to remediate critical issues detected by SCOM 2012. Progent also offers Microsoft System Center 2016 Operations Manager (SCOM 2016) expertise to assist your organization to migrate smoothly from Operations Manager 2016 to SCOM 2016.

Planning and Deployment Consulting for Cisco's Aironet 802.11ac Wireless Access Points
Progent's Cisco-certified consultants can provide Cisco Aironet wireless access point planning and deployment consulting and Cisco wireless controller consulting to help you benefit from the 802.11ac Wave 2 WiFi standard to get three times the speed for your wireless LAN while increasing the area covered.

Microsoft Office 365 Exchange Online Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that combine Office 365 Exchange Online and local Exchange deployments. This permits you to have certain mailboxes hosted at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help you with any facet of planning, implementing and troubleshooting your hybrid Office 365/Exchange solution. Progent's Exchange specialists can deliver as-needed support to help you resolve stubborn technical issues and also offer extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange solution is successfully completed on schedule and within budget. For more information about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration solutions with on-premises Exchange.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk consultants and CUBE configuration consultants can help you to plan, integrate, maintain, troubleshoot and upgrade Cisco's SIP infrastructure technology and Cisco's CUBE-based IP PSTN trunks. Progent can provide cost-effective remote or on-premises support to assist businesses to migrate efficiently to a productive communications environment that delivers accelerated ROI. Progent's certified Microsoft collaboration experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications such as Skype for Business or Lync for access to a SIP PSTN trunk.

Cisco Wireless VoIP Phone Integration
Creating solutions with Cisco's wireless VoIP phones usually demands that you set up and fine tune numerous components of your Wi-Fi environment such as APs, switches, Cisco wireless LAN controllers, and call management tools. Progent's Cisco wireless VoIP phone configuration experts can provide online and on-premises support to help you build and maintain a Cisco wireless VoIP phone solution by delivering integration services that can range from debugging the configuration of a wireless IP phone or AP to providing comprehensive project management outsourcing or co-sourcing for updating the Wi-Fi infrastructure of a campus.

Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
The failover cluster technology built into the most recent releases of Windows Server has been radically redesigned to simplify the deployment, setup, and management of clusters and to provide improved levels of network availability, protection, performance, and versatility. New or enhanced capabilities include cluster Validation, easier configuration and installation, unified cluster management, new cluster architecture for maximum uptime, better security and quorum models, minimization of failure points, more storage and RAM capacity, improvements for multi-site clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology experts can assist your company assess the advantages of Windows clustering, plan and implement a deployment, train your network support staff to manage your cluster environment, provide continuing consulting and support services, and produce and test a disaster recovery procedure. Progent's Windows Server 2016 disaster recovery consultants can show you how you to design and build a cost-effective disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster tools field-tested in Microsoft's massive Azure cloud.

Web Site Development Consulting
If you need to revamp your corporate web, develop internal Webs for applications like human resources or employee education, build a standout Web presence for a new business, or build world-class, data-driven web applications, Progent can provide talented and experienced web architects and developers. Progent's experts can also assist your company to host your web solutions by designing and managing a protected, dependable server and communications environment that includes offsite and wireless access. Services available through Progent's Experts Team include web design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for popular web site authoring platforms. For data-intensive web sites, Progent offers the services of Microsoft SQL Server programmers, Oracle programmers and DBAs, and MySQL consultants.

Contact a Progent Network Consultant
To see how you can contact a Progent network support expert for online or onsite expertise in , call 1-800-993-9400 or visit Online Network Support.














© 2002- 2018 Progent Corporation. All rights reserved.