For office network systems located throughout the state of Rhode Island, Progent's Microsoft qualified consultants can provide online assistance and troubleshooting to resolve your computer system issues quickly and affordably. Progent has acquired enterprise-level skills, software tools, and support knowledge bases to troubleshoot and resolve computer network problems while avoiding the expense and time delays normally associated with onsite technical service visits.

If your Rhode Island small business is situated outside of the larger metro areas such as Providence, Warwick, or Cranston, your nearby computer network support choices may be limited in technical capability, or unavailable during a crisis. This can result in a office network that is unstable or causing productivity loss due to technical problems persisting for too long. Progent’s team of field proven network engineers average more than ten years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical tasks for a diverse range of clients. This means you get not just the technical competency needed for the task, but a professional with field proven methods for applying those skills to provide cost effective network solutions.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent’s exclusive team of Cisco certified CCIE consultants have been awarded a certification restricted to the most accomplished experts for planning, configuring, installing, and debugging a diverse range of Cisco network and interconnectivity products. There are only seven thousand CCIE’s around the world, and achieving this distinction requires comprehensive verification of networking skills through written exams and hands-on demonstrations to make sure that CCIE’s know how to apply theory to real-world situations. CCIE’s have a foundational knowledge of root networking technologies and protocols that enable rapidly developing multi-vendor solutions.

Full Portfolio of Security Help
Progent's CISM, GIAC, and CISA certified security experts can assist you to perform complete security assessments, restore operations rapidly from attacks, set up firewalls, configure secure mechanisms for remote and mobile connectivity, install spam and virus filtering and email encryption, and craft a company-wide security strategy built around round-the-clock automated monitoring.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer affordable remote consulting to assist your business to design, configure, and troubleshoot any facet of your iOS and Windows integration solution and is available for short-term jobs to help you get past specific technical roadblocks or long-term engagements to help you finish business-critical projects on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or maintain a highly available, secure and efficient infrastructure that aligns with your mode of computing. Progent can also provide remote or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a safe, team-oriented environment that maximizes the business value of your information system.

Offsite DPM Backup Service
Remote data backup is a vital part of any serious disaster recovery plan. Progent’s affordable Offsite DPM-based Backup Service incorporates the advanced capabilities of Data Protection Manager (DPM) with the world-class security facilities of the QTS (formerly Herakles) Internet Data Center in Sacramento, California to deliver ongoing, non-disruptive backup for as much as 2.5 Terabytes of critical data from one or more of your Windows-powered servers. Progent's service package includes all setup, management, and tracking required for a complete offsite data backup system.

Amazon AWS Cloud Migration Consulting Services
Progent's Amazon AWS cloud integration consultants can provide cost-effective remote support to assist companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for scalable low-latency storage, and Amazon Glacier for low-cost long-term archiving. Progent can help you with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance optimization, licensing management, disaster recovery solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can help you create cloud-based or hybrid networking models that seamlessly incorporate Amazon AWS cloud services. Progent can provide occasional expertise or Progent can deliver comprehensive project management outsourcing or co-sourcing to help you migrate smoothly to the Amazon AWS platform.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultantscan provide advanced remote consulting services to assist companies of all sizes to connect their information networks with leading public cloud platforms including Azure and Amazon Web Services. Progent can assist your it team to plan and administer hybrid ecosystems that support Windows and Linux operating systems and apps in hybrid topologies that combine local IT assets as well as public clouds. To assist you to incorporate public clouds with physical datacenters, Progent can provide a range of public cloud migration services such as Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Azure hybrid cloud design and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service (WMS) development and debugging.

Microsoft Exchange 2010 Server Migration Support
Progent's Microsoft Gold-certified Exchange Server 2010 engineers can help your company to evaluate the value of Exchange Server 2010 for your organization and can help your IT staff to plan and carry out an affordable upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Exchange 2K that will provide fast payback by improving your productivity, cutting the cost of equipment and support, simplifying management, and integrating your key communications technologies.

Data Protection Manager Help
Progent's expert Microsoft Data Protection Manager support professionals can help your company to develop an effective disaster recovery plan, design a cost-effective high-availability IT infrastructure, deploy a Data Protection Manager-powered backup and recovery system, comprehensively test your system, educate your IT personnel or regular consultants how to maintain SCDPM, or handle extensive IT support outsourcing such as remote housing of Microsoft System Center Data Protection Manager machines in Progent's world-class data center.

Configuration of Cisco's Managed Switches
Progent's Cisco CCIE-certified network engineers can provide advanced remote and onsite support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small or midsize organizations and campus LANs to enterprise data centers and ISPs. Progent can assist you to implement Cisco's quickly improving switching technology to achieve the speed, scale, availability, virtualization support, security and ease of management needed by your business. To learn about Progent's consulting and support for Cisco's market-leading family of Catalyst switches, see Catalyst switch support. For information about Progent's consulting and troubleshooting services for Cisco's Nexus family of switches, refer to Nexus switch consulting services. For information about Progent's support for Cisco Meraki switches, refer to Meraki switches configuration and management.

Data Backup Consulting Services
Progent's backup and restore engineers offer support for a broad array of utilities and services that deliver solutions for backing up Microsoft Windows, Apple Mac, and Linux physical and virtual servers and desktops as well as notebooks and smartphones. Progent can provide expertise for all major backup products such as Acronis, Backup Exec, BackupAssist Software, CrashPlan, Double-Take Backup, MozyPro, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Solaris FLARs. Progent's consultants can assist you to deploy, upgrade, or troubleshoot data backup solutions for a range of environments including on-premises, remote, cloud-based, or a mix.

Dynamics GP (formerly Great Plains) Customization and Training
Progent can provide a Microsoft Dynamics GP (Great Plains) support professional to help you to maintain and enhance your Microsoft Dynamics GP-powered business information system. Progent can also assist you to plan and deploy a smooth Great Plains upgrade from a legacy accounting package so that you retain your information, enhance your security, extend your reporting and analytics, leverage Microsoft Office support, and reduce network disruption by designing and adhering to an intelligent migration strategy.

Talk to a Progent Computer Consultant
To learn how to get in touch with a Progent network support expert for online or onsite support in , phone 1-800-993-9400 or visit Online Computer Support.

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