Computer Security and Disaster Recovery

Overview of Progent's Security Consulting Services
Progent's industry certified network security professionals can provide a broad selection of support services designed to help organizations of all sizes to detect and correct security vulnerabilities, block security attacks, and recover from the damage from a security breach. Progent can provide online and on-site support and also has developed economical fixed-cost security evaluation packages to supplement Progent's standard time-based billing.

Support services delivery alternatives offered by Progent are:

• On-line Security Services
  Most security problems can be addressed remotely by a mix of phone-based assistance and secure data connections between Progent's Technical Response Center and a customer's computer system. Progent's Technical Response service group includes network security engineers who have the experience and tools to fix some of the most intractable problems promptly, making your service costs reasonable and minimizing downtime. Progent provides typical remote security assistance on a per-minute model without minimum times and without additional charges for sign-up or after hours support. Progent's billing policy eliminates situations where quick solutions entail big charges. Progent also has available a variety of fixed-price online security assessment packages that provide extraordinary value by leveraging Progent's sophisticated system monitoring technology as well as Progent's engineering expertise to produce a professional and actionable picture of your network security profile.

• On-Premise Security Services
  For cases in which on-site support is necessary, Progent can dispatch a service technician to the majority of locations in the United States in about 24-hours to work in concert with one of Progent's online certified security specialists. This model can be a cost effective way for providing both high-level consulting and hands-on support to solve security problems like disaster recovery. Progent's certified security consultants are in addition available for jobs that require high-level security experts. to be on premise, and Progent's most comprehensive security evaluation packages for enterprises include the services of several qualified security experts at your location.

• Urgent Security Support Services
  To get immediate help with network security problems, your business can access world-class expertise remotely from Progent's the security professionals at Progent's Technical Response Center. Progent's urget remote security support staff is ready to provide fast and affordable help with security problems that threaten the productivity of your IT network. Progent's accredited security engineers are qualified to support environments based on Microsoft Windows, Linux, Mac OS X, Sun Solaris, and major versions of UNIX. Progent's broad array of consulting services encompasses firewall technology, email and messaging security, protected system architecture, and data recovery. Progent's support staff has been awarded the world's top security certifications including GIAC and Information System Security Architecture Professional (ISSAP). Progent also offers immediate access to online Cisco CCIE network infrastructure consultants who can deliver world-class support with tough network configuration problems.

Our System Has Been Attacked: What Do We Do?
In case your company is now faced with a security emergency and you do not have a formal response procedure, visit Progent's Urgent Online Network Help to learn how to get fast assistance. Progent provides online help from experienced network technicians and can escalate problems to high-level security experts if necessary. Your company does not need to be a current Progent customer to get emergency support for a security breakdown, but you can register as a Progent client in advance at no cost and your standing as a current customer could save valuable time when there is an emergency.

Typically, small businesses do not have a recovery plan in the event of a security breach. This is not good, because the damage from a successful security assault can be even more devastating for a small company than for a large enterprise. Progent's security specialists can help your business to design a sensible response plan that reduces the IT system downtime resulting from a security attack. The formal incident response procedure promoted by Global Information Assurance Certification is Progent's preferred procedure for handling a major security penetration.

Areas of Progent's Security Expertise
Coordinating data protection and staying ready for recovering critical information and functions after an attack demands a continual program that entails a variety of technologies and processes. Progent's certified engineers can assist your organization at whatever level in your efforts to guard your information system, from security assessments to creating a complete security strategy. Important technologies supported by Progent's security consultants include Security Planning and Implementation, Information Restoration and Security Failure Analysis, and Managed Filtering of E-mail-Based Spam and Viruses.

• Designing, Building, and Testing Secure Environments
  Any business ought to develop a carefully considered security strategy that incorporates both proactive and reactive steps. The pre-attack strategy is a collection of steps that helps to reduce security holes. The reactive strategy defines activities to help IT personnel to evaluate the damage resulting from a breach, remediate the damage, record the experience, and revive network activity as soon as possible. Progent can show you how to incorporate security into your business processes, configure auditing software, define and implement a secure computer infrastructure, and recommend procedures and policies to optimize the safety of your information system. Progent's security professionals are available to help you to set up a firewall, design protected remote access to email and information, and install an efficient virtual private network (VPN). If you are interested in an economical option for outsourcing your security administration, Progent's 24x7 Network Support Services feature automated online network monitoring and fast resolution of emergencies.

• Data Restoration and Security Forensics
  Progent provides expertise in restoring networks and computers that have been compromised, are in question, or have failed because of a security breakdown. Progent can help assess the losses resulting from the breach, return your company to normal functions, and retrieve data compromised owing to the assault. Progent's certified engineers can also perform a thorough failure evaluation by examining activity logs and using other advanced assessment tools. Progent's experience with security problems reduces your off-air time and allows Progent to recommend efficient ways to avoid or mitigate new attacks.

• Outsourced Spam Filtering
  Progent has partnered with Postini to provide small and midsize companies E-Mail Guard, an outsourced service that intercepts spam and email attacks before they are able to penetrate your network firewall. Read the details about E-Mail Guard Managed Spam Filtering.

• Security Vulnerability Audits and Compliance Testing
  Progent provides experience with security auditing software such as Microsoft Baseline Security Analyzer or LANguard for performing a set of comprehensive network tests to uncover possible security holes. Progent has extensive experience with these and similar tools and can assist your company to understand audit results and react appropriately. Progent's security consultants also can perform web software testing and can perform thorough assessments of enterprise-wide security to confirm your organization's compliance with major global security standards such as FISMA, NIST, and ISO 17799. Also, Progent can evaluate the effectiveness of your wireless protection covering stationary wireless equipment plus mobile handsets. Read the details concerning Progent's Security Vulnerability Audits and Security Compliance Testing.

• Security Inventory Packages for Small Businesses
  Progent offers two ultra-affordable security inventory and evaluation bundles designed to enable small businesses to receive a professional network security evaluation from an accredited security engineer. With Progent's External Security Inventory Scan, an engineer runs an extensive test of your network from beyond your firewalled perimeter to determine possible weaknesses in the security posture you expose to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security professional executes a system scan from a secure computer within your company firewall to evaluate the risk to inside threats. The two security inventory services are configured and run from a secured remote site. The process is implemented by a consultant with high-level security accreditations who generates a report that summarizes and interprets the data collected by the scan and suggests practical remediation where call for.

• Security Vulnerability Evaluation Bundles for Large Companies
  Progent's qualified security consultants can provide a range of fixed-cost security audit service bundles created for enterprises who need to comply with security standards required by state agencies or by vendors. Progent's network security audit packages offer larger businesses an opportunity to get an expert look at the strength of their protection environment. For each security evaluation bundle, Progent engineers with top security accreditations analyze and summarize collected information and make recommendations for effective improvements. The various network security audit packages include an extra-cost option for on-premise engineers anywhere in the U.S.

• Configuring MS ISA Server
  Microsoft ISA Server provides rules-based protection, enhanced performance, and easy administration of complex networks by providing both a firewall and a Web cache mechanism coordinated with Microsoft Windows Server platform. The firewall delivers extensive data filtering, control of connectivity rights, and traffic direction. The Web cache improves network throughput by remembering repeatedly accessed Web content. Progent's Microsoft ISA Server engineering expertise gives small and midsize businesses the expertise of network security engineers who can design and implement a solution that supports your protection requirements while avoiding restricting system efficiency.

• Cisco Security, PIX and ASA Firewall, Virtual Private Network (VPN) and Aironet Wireless Support
  Progent can give you access to a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional to help you to select, deploy, and maintain Cisco security solutions. Progent's Cisco CCIE engineers and Cisco CCNP experts can deliver world-class consulting expertise for Cisco's complete family of protection and Virtual Private Network solutions including PIX 500 Series Firewalls and ASA Series Firewalls, the Catalyst Firewall Services Module, secure broadband and IS routers, Aironet wireless access points and bridges, and Catalyst Series switches. Read more information about Cisco Protection, VPN and Aironet Wireless Expertise.

• Additional Firewall and Virtual Private Network Technologies
  As well as supporting a wide array of protection solutions available from Microsoft and Cisco Systems, Progent offers small and mid-size businesses expert consulting for technologies from other major firewall and VPN suppliers including:
  • Check Point
  • WatchGuard
  • Juniper
  • SonicWALL
  • Symantec

• Stealth Penetration Testing Consulting
  Unannounced penetration testing is a key method for allowing businesses to understand how vulnerable their IT systems are to real-world attacks by testing how thoroughly corporate protection procedures and technologies hold up to authorized but unpublicized penetration efforts launched by veteran security specialists utilizing advanced intrusion techniques. Get additional information about Progent's Stealth Intrusion Assessment Services.

• Certified Information Security Manager Security Consulting Services
  Certified Information Security Manager defines the basic competencies and international standards of performance that information technology security managers are required to achieve. CISM offers business management the assurance that those who have been awarded their certification possess the background and skill to offer efficient security management and engineering services. Progent can provide a CISM-certified support professional to assist your enterprise in vital security disciplines including data security governance, risk assessment, data security process management, and crisis response support. Get additional information about Progent's Certified Information Security Manager (CISM) Security Support Expertise.

• Certified Information Systems Security Professionals (CISSP) Security Support Services
  Progent's CISSP consultants are security engineers who have been awarded CISSP status through verified experience, extensive study, and exhaustive examination. CISSP qualification indicates mastery of a worldwide standard for information security. American National Standards Institute has given the CISSP status accreditation in the area of information security under ISO/IEC 17024. Fields of knowledge covered under CISSP include security management procedures, security architecture and test systems, connection control systems, applications development security, business processes security, hardware security, cryptography, telecommunications, Internet security, and disaster recovery planning. Find out additional information about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

• Information Systems Security Architecture Professionals (ISSAP) Engineering Support for Secure Network Infrastructure
  Progent's ISSAP certified security experts are experts who have earned ISSAP accreditation after rigorous testing and substantial experience. field experience with information security architecture. ISSAP security experts possess comprehensive knowledge of access management systems and techniques, telecommunications and network infrastructure security, cryptography, requirements analysis, business continuity planning (BCP) and DRP, and physical security integration. Progent's ISSAP-certified security consultants can help your business with all aspects of secure network architecture. Learn additional details concerning Progent's ISSAP Certified Protected IT Infrastructure Consulting Services.

• Certified Information Systems Auditor (CISA) Support Services
  The Certified Information Systems Auditor (CISA) credential is a globally recognized qualification that represents expertise in information system security audit and control. Certified by the American National Standards Institute (ANSI), the CISA accreditation has consultants undergo an extensive examination administered by the ISACA professional association. Progent can provide the services of a CISA-certified security consultant trained to assist businesses in the fields of IS audit process, information technology governance, network assets and architecture lifecycle, information technology service delivery, protecting information resources, and business continuity planning. Read additional details about Progent's Certified Information Systems Auditor (CISA) Professional Services.

• GIAC Consulting Services
  GIAC (Global Information Assurance Certification) was founded in 1999 to certify the skill of information technology security experts. GIAC's goal is to make sure that an accredited professional has the knowledge necessary to deliver support in important areas of system, data, and application security. GIAC accreditations are acknowledged by companies and government organizations all over the world including and the U.S. NSA. Progent offers the expertise of certified security engineers for any of the network security services addressed within GIAC accreditation programs including auditing security systems, incident handling, traffic analysis, and web-based application security. Find out the details concerning Progent's GIAC Support Expertise.