Progent has developed a comprehensive service reporting system that records and organizes complete documentation for all billed support activities. Unlike some freelance consultants or small support organizations who provide minimal documentation or details of services performed, each service delivered by Progent is accompanied by full documentation. Each Progent consultant has use of the service reports sent by each staff member to each customer. The discipline of documenting and organizing support activity allows more efficient support and avoids a slew of common misfortunes such as when a support customer is effectively held captive to a consultant who won’t release vital service information.


Additional Topics of Interest

Windows and Solaris Troubleshooting
Oakland UNIX, Windows Network Engineer

If your company runs a UNIX or Linux environment or a mixed-platform network, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole organization in a broad array of security areas including security administration procedures, security architecture and models, access control systems and methodology, software development security, business processes security, hardware security, communications, infrastructure and Internet security, and business continuity preparedness. CISM, CISSP and ISSAP define the core competencies and international standards of knowledge that information security professionals are expected to master. These certification offer executive management the assurance that those who have earned their CISM, CISSP or ISSAP certification have the experience and knowledge to offer effective security support and engineering help.

Consulting for Cisco Aironet 350 Access Point
Support and Help Wichita

Cisco's Unified Wireless Network infrastructure delivers cost-effective wireless networks for productive mobility. Cisco's solution enables the same level of security, flexibility, and ease of administration for wireless LANs that organizations expect in their tethered LANs. This includes built-in enterprise-class security that detects, blocks, and self-corrects in response to familiar and unknown security threats. This incorporates unified mobility services such as voice support, location services, visitor connectivity, and enhanced protection. Cisco technology has the flexibility and expandability to meet the requirements of networks of any size, from small businesses to global enterprises, for wireless campus environments or local offices. The Cisco Unified Wireless Network architecture allows organizations to take advantage of the wireless environment to improve operations and increase efficiency through mobility. Cisco's wireless product families reduce overall IT expenses and streamlines LAN deployment, operations, and management. Cisco wireless products that Progent supports include the Cisco Aironet 1000 Series access points, Cisco 1500 mesh access points, Cisco Aironet 1300 Series bridges, Cisco's WLCM-E Routers, and Cisco's 2106 Series Wireless Network Controller.

Server Consolidation IT Manager
Information Technology Consulting Companies San Rafael, CA

Server proliferation wreaks havoc on IT budgets and management resources. Server reduction via a virtual architecture offers lower TCO of hardware and quicker return on investment, more leveraged utilization of servers, simplified operations, increased system uptime, and easier manageability. Common uses for virtual servers include resource consolidation, economical platforms for mission-critical legacy applications based on outdated operating systems, and inexpensive isolation of software development or evaluation environments from on-line systems.

Microsoft Exchange 2007 Help and Support
Technical Support Services in Novato, CA

Progent's expert consultants can help you design and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids network disruption, simplifies long-term support requirements, and makes your Microsoft Exchange 2007 Server easy to administer. For complex multi-server or multi-site migrations, Progent has the background to complete your project quickly and economically. Progent's Microsoft Exchange 2007 support, troubleshooting, and consulting offerings include expertise with the configuration of third-party enhancements of Microsoft Exchange 2007 Server that are in keeping with your business goals.

Home Based Network Engineer Part-Time Job
Subcontractor Job Castro Valley, CA

Progent believes that a carefully designed and implemented network is a crucial factor for enabling a company's growth, and we apply this credo in our own network infrastructure. Progent has created a fault-tolerant virtual office infrastructure that allows Progent's staff engineers and authorized contractors to offer rapid and effective service, cooperate closely on sophisticated jobs, and experience career and private growth from being part of a dynamic business ethos of personal drive and independence.

Exchange Server 2003 Professional
San Francisco Bay Area Exchange Server 2003 Technology Consulting Services

Progent's expert support team can show you how to design and implement a smooth in-place Exchange Server 2003 migration strategy that avoids productivity downtime, reduces long-term support requirements, and makes your Exchange Server 2003 easy to administer. For complex multi-server or multi-site upgrades, Progent has the experience to finish your project rapidly and affordably. Progent's Exchange 2003 support, repair, and consulting services include expertise with the integration of third-party add-ons to Microsoft Exchange 2003 Server that are best aligned to your business needs.

Microsoft Windows 2003 Remote Support
Microsoft Gold Certified Partner Configuration for Windows 2003 Server

Progent's certified Windows 2003 Server consultants can provide computer support and IT consulting for the complete line of Microsoft .NET Enterprise Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Microsoft Windows 2003 migration, configuration, administration, and support services include network planning, deployment, project management, in-person and remote network support and repair, Call Center services, expert security services, comprehensive outsourcing, and expert co-sourcing.

Microsoft Accounting Software Application Consultants
Support Services for GreatPlains

Microsoft Dynamics Great Plains can help you expand and manage your business more efficiently by offering easy availability of strategic data and a rapid ROI. Microsoft GP offers important productivity benefits such as its ability to expand the presence of your organization, manage your accounting, computerize financial processes, standardize processes throughout your company, improve inventory control, increase order accuracy, expand revenue and minimize lead-time, and increase cash flow. Progent can help you set up and manage a robust, secure server and network foundation to support Great Plains, and can provide experienced Microsoft Great Plains support professionals to make sure you reap all the benefits of your Microsoft Dynamics Great Plains software.

Mandrake Linux Outsourcing
Suse Linux Technology Consulting Services

If you are developing Linux-based software on a network that has MS Windows-based processors, desktops, and office productivity products, Progent offers comprehensive network support outsourcing that allows you to concentrate on your field of strategic expertise without the constant hassle of managing your company information system. Through the use of automated network monitoring and by providing online and on-site support as your company needs it, Progent represents an economical way for maintaining an IT system that features excellent availability, protection, and performance. Progent's UNIX/Linux developer assistance offerings include comprehensive it outsourcing, virtual infrastructure, online and in-personservice and troubleshooting, network monitoring, and help desk call center services.

Support and Integration for Cisco 3700 Router
Orlando, Florida Technical Consultant

Progent’s Cisco-qualified network consultants offer help for Cisco routers that includes configuration and maintenance services plus experienced Cisco IOS software consulting. Progent's services for Cisco routers include design help for redundancy, automatic failover, and redundant power for better fault tolerance and network availability. Cisco routers for small to mid-size businesses include Cisco 800 Series Routers, Cisco 1700 Series Routers, the Cisco 1750 Modular Access Router, the Cisco 1751 Modular Access Router, the Cisco 1760 Access Router, Cisco 2500 Router, Cisco 2600 Series Routers, Cisco 3600 Routers, and Cisco 3700 Series Routers. The Cisco 800 Router Series safely connects small or branch offices and off-site telecommuters to the Internet or to the corporate network via ISDN, DSL, Ethernet or serial lines. Cisco 1700 Router Series modular access routers are built to offer a cost-effective, integrated e-business platform for small and midsize businesses. They provide flexibility and ease of management to meet complex e-business requirements, such as multiservice data/voice/video/fax integration, high-performance broadband Internet connectivity, and full-featured security solutions. Cisco 2600 Routers are a family of modular multiservice access routers for branch offices, offering flexible LAN and WAN options, multiple security settings, and an array of high performance CPUs. The Cisco 3700 Router Series is a family of modular, multiservice access solutions for medium and large-sized offices. With over 70 available interface options, the Cisco 3700 family delivers the answer for data, voice video, hybrid dial access, VPNs, and multiprotocol data routing.

















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