Progent has developed a comprehensive service reporting system that records and formats detailed documentation for all billed services. Unlike many independent consultants or local support organizations who provide scant documentation or details of services performed, every service provided by Progent is tracked by comprehensive documentation. Each Progent staff member has use of the service reports sent by every consultant to every client. The practice of documenting and organizing service records results in more efficient support and avoids a slew of common misfortunes such as when a support client is virtually held captive to a consultant who refuses to release vital service information.


Additional Topics of Interest

Information Technology Consulting Companies for Microsoft Exchange 2003 Server
Microsoft, Cisco and Security Certified Experts Virus Protection Technical Support

Progent's Microsoft-certified professionals have over 10 years of experience providing unified communications solutions for companies that range from small offices to global enterprises. Progent offers economical support for all versions of Microsoft Exchange Server to enhance email and virus protection, configure high availability email systems, and facilitate remote and wireless email connectivity. Progentís Exchange support services can help you in designing and implementing a move from a legacy SMPT server or older Microsoft Email package such as Exchange 2003 to Exchange 2016 Server. Progent provides support for Windows 8, Windows 7, Vista, and Windows XP clients running Office Outlook and can help you integrate Outlook Web App (OWA) for popular web browsers. For e-mail virus defense, spam blocking and data data leak protection, Progent offers Email Guard email filtering and encryption.




Progent's Microsoft-certified consultants can assist you to assess the advantages of Microsoft Windows Server 2012 R2 for your organization, develop test systems and migration plans, optimize your network infrastructure for local, multi-site, cloud-based, and hybrid datacenters, train your IT management team, create a corporate-wide security strategy, streamline network administration, help with application development, and build and test a disaster recovery/business continuity plan.

Wi-Fi Network Consultant
Nationwide On-site Technical Support for 802.11 Wireless LAN Santa Rosa, CA

Progent can show you how to plan, deploy, manage, monitor, and repair an efficient Wireless LAN architecture, select appropriate components, and integrate wireless access points, bridges, radio antennas, wireless controllers, and other wireless products. Progent can also help you build a complete 802.11x system security plan that is well aligned with the security plan for your entire business network.

Microsoft Windows 2003 On-site Technical Support
Consultant Services for Windows Server 2003

Progent's certified Windows Server 2003 consultants offer computer support and IT consulting for the entire line of Microsoft .NET Servers, Microsoft Windows 2003 Server, and Windows Server 2000. Progent's Microsoft Windows 2003 migration, configuration, update, and support services include system planning, installation, project management, on-premises and remote technical support and troubleshooting, Call Center outsourcing, expert security consulting, comprehensive outsourcing, and expert co-sourcing.

SCOM 2012 Application Monitoring Online Support
System Center 2007 Support and Integration Jacksonville

Progent's Microsoft Gold-certified consultants have more than 10 years of background designing, deploying, enhancing and fixing SCOM solutions and offer organizations of all sizes advanced remote or onsite consulting support for SCOM 2012. Progent can help you to plan an architecture for Microsoft SCOM 2012 servers that delivers the performance and availability required to watch over your IT resources effectively, whether your infrastructure are on-premises, in the cloud, or a mixed environment. Progent can also help you to import and tune Microsoft SCOM 2012 management packs based on best practices for monitoring network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can provide responsive remote or on-premises technical support to assist you to fix serious problems detected by System Center 2012 Operations Manager.

Microsoft Expert Exchange 2003 Server Migration Consultants
IT Consultants for Microsoft Exchange

Progent's Microsoft qualified engineers offer world-class consulting for major deployments of Microsoft Exchange 2007. Progent's experts can show you how to prepare for multi-site Exchange installations or upgrades and can supply onsite technicians to assist large companies with installations of Exchange Server in the San Francisco Bay Area or any region served by Progent's consultants.

Internet Data Center Network Consultant
Hosting Configuration Temecula, CA

Progentís data center IT services are intended for companies with equipment housed at IDCs or data center co-location hosting sites and requiring timely in-person help at the colo facility plus remote support from Microsoft and Cisco qualified professionals. Progent provides a complete range of data center and IDC and colo support services including system architecture analysis, Windows and UNIX server integration and support, tech support for server and communications infrastructure, design and installation of high availability systems, defining and implementing layered security defenses, firewall configuration and support, configuring load balancing environments, and planning fault tolerant server and storage clustering configurations.

Configuration for Cisco PIX Firewall Upgrade
Cisco PIX Firewall Upgrade Configuration in San Francisco Bay Area, San Jose Silicon Valley, Sacramento, Northern California

Cisco's PIX Series firewalls have reached end of life and Cisco may no longer support these legacy devices. Progent still provides technical support for Cisco's PIX Series firewalls to help you with maintenance and Progent can also help you determine if you should move up to the latest firewall technology from Cisco. Progent's Cisco-certified experts can help your company plan and implement an efficient upgrade to Cisco ASA 5500-X Series firewalls based on industry best practices.

Microsoft Configuration Manager 2007 Network Consultants
SCCM 2007 Integration in Indianapolis, Indiana

Progent's Microsoft-certified consultants can help your organization to support Microsoft System Center 2007 Configuration Manager to simplify operations, enhance compliance, and increase worker output by ensuring that operating systems and applications are always current, managing product licenses, and reporting resource usage profiles so you can make informed buying decisions. When you are set to update your SCCM 2007 configuration management solution, Progent can assist you to prepare for and carry out an efficient move to SCCM 2012.

Activesync Consult
Engineers for Windows Mobile 7 Oakland, CA

Progentís consultants provide expertise in a variety of technologies relevant to mobile connectivity such as network infrastructure, wireless data synchronization, wireless security, wireless email, Microsoft Windows Mobile, Research in Motion Blackberry, and wireless software development. Progent's certified professionals can save your company work and expense by using their wireless experience to show you how to choose and configure mobile networking technologies that fit the needs of your business. Progent can also optimize your network architecture so that mobile data devices perform better.

Subcontractor Job for Network Consulting
Microsoft MCSA Employment Houston, Texas

Progent wants to find full-time, solutions-driven Microsoft certified consultants with Microsoft Certified Systems Engineer credentials; Cisco certified network consultants with Cisco CCDP or CCIE credentials; security professionals who have CISSP or CISM or comparable security certification; and advanced system architecture experts with a background in mobile solutions, wireless connectivity, high availability, business continuity, data protection, and server virtualization. Progent also is looking for employees who can work on our staff of desktop service technicians and off-site support experts. In addition, Progent is hiring experienced managers able to operate productively in Progent's high-growth, virtual office environment.

Consultants for Private Cloud Hosting
Technology Professional Fremont, CA

Progent's Private Cloud Hosting service combines proven virtualization architecture, a state-of-the-art data center, and the technical expertise of Progent's Microsoft certified engineering team to provide small and midsize companies with a complete information technology outsourcing solution that enhances network availability and protection, eliminates management distraction, and lowers expenses. With Private Cloud Hosting, a small or midsize company can have each of its software platforms and key business application servers hosted in a secure and fault tolerant data center on a high-performance, high-availability virtual machine configured and maintained by Progent's computer support experts.


















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