Progent uses a sophisticated support reporting system that stores and formats complete documentation for all billed services. Unlike many freelance consultants or local service organizations who offer scant documentation or specifics of services performed, every service provided by Progent is accompanied by comprehensive documentation. Every Progent consultant has use of the support documentation sent by each consultant to each customer. The practice of detailing and archiving support records results in more effective service and eliminates a slew of typical problems such as when a support client is virtually held captive to a consultant who refuses to let go of the keys to the kingdom.


Additional Topics of Interest

Windows 2008 Network Consultants
Windows Server 2008 Specialists in Santa Ana, CA

Windows Server 2008 represents an important advance in making information networks more secure and fault tolerant, easier to virtualize and manage, higher performing, and able to provide a better environment for web publishing. Progent can help your company benefit fully from the improvements incorporated into Microsoft Windows Server 2008 by delivering certified consulting, tech support, training, temporary staffing, network monitoring, and security expertise.

Microsoft Expert Windows 2008 Failover Cluster Server On-site Support
San Jose Computer Consultant for High Availability Networks

Progentís Disaster Recovery/Business Continuity (DR/BC) consultants have in-depth backgrounds assisting small and mid-size organizations to minimize network downtime by providing affordable online consulting services for disaster recovery/business continuity (DR/BC) planning, high-availability IT infrastructure, backup/restore solutions, and non-disruptive maintenance. Progentís business continuity experts can help your company to develop and validate an efficient business continuity plan that matches your business goals and budget. Progentís disaster recovery specialists can help you to architect, deploy, and support resilient technologies such as redundant Internet connectivity, virtualized servers, clustering, network load balancing, continual online backup, and multi-location data centers.

Windows Server 2016 and System Center Computer Consultant
Professionals for Windows Server 2016 Privileged Access Management Fort Worth, Texas

Progent's Windows Server 2016 disaster recovery experts can help your organization to plan and deploy a DR solution built around Microsoft's most advanced Failover Clustering technologies including Cluster OS Rolling Upgrade for non-intrusive migration to Windows Server 2016, Storage Replica for crash-consistent recovery, Storage Spaces Direct for high-performance storage clusters using industry-standard equipment, Virtual Machine Load Balancing for enhancing the performance and resilience of Failover Clusters while minimizing capital investment and operational expenses, and Cloud Witness for fast, economical deployment of a failover cluster quorum witness.

Catalyst Switch IOS IT Consulting
Baton Rouge Catalyst 4900 Switch Online Support Services

Cisco's Catalyst family of managed modular and fixed switches offer intelligence and high throughput at the access, distribution, and core levels of unified voice, HD video, and data networks for businesses that range from small businesses and branch offices to global enterprises and service providers. Progent's Cisco-certified consultants offer remote and onsite expertise with Catalyst family switches to help your organization to plan a cost-effective network topology that addresses your specific business requirements, set up proof-of-concept testing systems, install Catalyst switches, implement and verify a sensible security and compliance plan, automate network management and performance tracking, provide troubleshooting and maintenance services, maximize switch capacity, configure Catalyst's high-availability (HA) solutions for non-stop operation, and upgrade without disruption from older Catalyst platforms to current models.

UNIX, Windows Engineer
Professional for Windows, UNIX, Solaris

If you are developing UNIX or Linux software on a network that has Microsoft Windows-based servers, desktops, and office productivity products, Progent can provide comprehensive information technology outsourcing that frees you to focus on your area of strategic expertise without the continual distraction of maintaining your company information system. Through the use of smart network monitoring and by delivering online and on-site assistance when your company needs it, Progent offers an affordable alternative for supporting an information network that provides high reliability, protection, and performance. Progent's developer assistance offerings include full-service network support outsourcing, virtual server infrastructure, online and on-site support and troubleshooting, network monitoring services, and Help Desk Call Center services.

Professionals for UNIX, Windows
Silicon Valley Specialists

If your company has a UNIX, Linux, or Sun Solaris environment or a mixed-platform IT environment, Progent's CISA and CISSP-certified consultants can assist your entire enterprise in a broad array of security topics including security management practices, security design and models, connection management products and methodology, applications development security, operations security, physical security, communications, infrastructure and Internet security, and disaster recovery planning. CISM and CISSP define the basic competencies and worldwide standards of performance that network security professionals are expected to master. These certification provide IT management the assurance that those who have achieved their CISM or ISSAP certification have demonstrated the background and theory to deliver world-class security support and engineering services.

Juniper SRX240 Router Security Consultants
Juniper SRX220 Router Compliance Audit Orange, CA

Progent's Juniper-certified network engineers can help you evaluate the business case for adopting Juniper's SRX Series gateways, plan and execute cost-effective deployments, configure equipment to reflect your security strategy, and provide ongoing consulting services to help you monitor, manage, update, and troubleshoot your environment in order to maximize the business value of your SRX gateway solution.

Consultants for Blackberry
Phoenix Specialists

Progentís professionals provide expertise in multiple technologies related to mobile networking such as system infrastructure, Activesync, wireless protection, wireless e-mail, Microsoft Windows Mobile, RIM Blackberry, and wireless software programming. Progent's certified experts can save your business time and money by applying their wireless experience to show you how to select and configure wireless connectivity solutions that make sense for your business. Progent can also optimize your IT architecture so that wireless appliances work more reliably.

Exchange 2013 Disaster Recovery Computer Engineer
Technology Professional

Microsoft Exchange 2013 includes major improvements to the functionality of its predecessor Exchange Server 2010 and introduces powerful new features as well as a redesigned architecture. These enhancements affect vital areas such as ease of administration, availability, security and compliance, cost of ownership, teamwork, expandability, throughput, compatibility, and the user experience. Progent's certified Exchange 2013 consulting experts can help you evaluate the possible advantages of migrating to Microsoft Exchange 2013, create a cost-effective test and rollout strategy, and educate your IT team to maintain your Exchange Server 2013 solution. Progent also offers affordable remote consulting and management services for Exchange Server 2013.

Linux with Windows Consultants
Remote Microsoft Expert Windows, Linux, UNIX, Solaris Integration Louisville, KY

If your company network combines Linux technology with Microsoft Windows, Progent can assist you to incorporate your computers into a cohesive network that permits all your OS platforms to run side by side for simple administration, transparent information exchange, high reliability, superior performance, and tight security. Progent's Linux and MS Windows coexistence assistance services include IT infrastructure configuration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, remote network help and troubleshooting, in-person technical support, and Contact Center support.

Windows Server 2003 Consultant
Microsoft Windows 2003 Technical Consultant

The experience of Progent's certified Windows Server consulting team, with an average of more than 10 years of work in Microsoft technology, assures you success in identifying the version and configuration of Windows 2003 Server that matches best with your business strategy. Progent can also help you with planning, deploying, managing and supporting powerful IT applications powered by Windows Server, and can assist your migration from Windows 2000 or Microsoft Windows NT.

Solaris Secure
Sun Solaris Technology Consulting in Nebraska

If your business has a Solaris network or a multi-OS IT environment, Progent's CISM, CISSP and ISSAP-certified security specialists can help your whole enterprise in a broad range of security areas such as security administration practices, security design and strategies, connection control systems and methodology, applications development security, business processes security, physical security, communications, infrastructure and Internet security, and disaster recovery preparedness. CISM and ISSAP stipulate the core skills and worldwide standards of knowledge that network security professionals are required to possess. These accreditations give IT management the assurance that consultants who have achieved their CISM or CISSP qualification have the background and knowledge to deliver effective security support and consulting services.

ProSight DPS Backup and Recovery Services Remote Support
ProSight Hybrid Cloud Data Backup Services Professional in San Jose

ProSight Data Protection Services provide small and mid-sized businesses a low cost end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup processes and enables rapid recovery of critical data, applications and VMs that have become lost or damaged due to component failures, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to a local storage device, or mirrored to both. Progent's disaster recovery consultants can deliver world-class support to configure ProSight DPS to to comply with regulatory standards like HIPPA, FIRPA, and PCI and, whenever necessary, can help you to restore your business-critical data.

Exchange Server 2000 Upgrade Technology Consulting
Microsoft Exchange Online Technical Support

Years of experience with Microsoft's Exchange products has made Progent one of the most qualified IT consulting firms in California for integrating messaging systems based on Exchange Server 2000. Progent is skilled in helping small companies get the full advantages of Exchange Server under common scenarios including upgrading from Exchange 5.5 Server, migration from an ISP-based or POP3 mail system, and outsourcing your Microsoft Exchange Server administration.


















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