Microsoft Lync 2010 supports Instant Messaging, Real Presence, audio and video conferencing, desktop collaboration, and both IP-based and public switched telephone network (PSTN) telephony. Microsoft Lync 2010 can extend the capability of Microsoft Exchange Server, SharePoint and Office desktop or cloud-based Office 365 and simplify administration via integration with Windows AD. Lync can also reduce capital and operational costs by doing away with VoIP equipment and subscription services, PBX gear, or conventional video conferencing technology. Progent's Microsoft-certified IM and Presence consultants can provide remote and onsite support services to assist you to manage and repair your current Lync Server 2010 deployment or evaluate the benefits of migrating from Lync Server 2010 to Skype for Business, which is the renamed and revamped version of the product family. Progent can also help your organization to plan and carry out an efficient Skype for Business upgrade.


Additional Topics of Interest

Small Office Troubleshooters
Small Business Network System Support Consultant Hayward, CA

Progent is a pioneer in cost-effectively providing enterprise-class network support to small businesses. Progent's success in handling the IT service requirements of the chronically underserved small company sector is the cumulative result of key technical and process innovations that have eliminated much of the conventional expenses out of administering network support, added unmatched professional expertise into the IT service mechanism, and significantly accelerated the solution cycle.

Wireless Link Technology Consulting Services
Ubiquiti UniFi Controller Online Technical Support

Progentís Wireless Consulting Services offer a convenient, affordable way for companies of all sizes to deploy, manage, monitor and troubleshoot cutting edge wireless network technology. For 802.11n and the latest 802.11ac Wi-Fi environments, Progent can show you how to design and deploy hardware such as Cisco's Aironet and Meraki access points and wireless controllers. For wireless email and online applications, Progent supports Apple IOS iPhones, Apple iPads, Google Androids, and Windows smartphones and tablets.

Linux Network Monitoring Integration Support
Linux Network Monitoring Integration Support

Network monitoring commonly involves tracking a system's resource utilization to help identify data traffic bottlenecks or fix hardware or software issues. Nagios and Multi Router Traffic Grapher (MRTG) are useful, license-free network monitoring utilities that work under Linux and can be deployed to monitor multi-OS environments where UNIX and Windows coexist. Progent's network integration engineers can help you use both these programs to tune and troubleshoot your network. Progent's Linux consulting professionals offer small businesses and programmers help with administering and supporting UNIX/Linux and Solaris systems that work with Windows-based technology.

Windows 8.1 Work Folders Support and Help
Migrations Virginia Beach

Progent's Microsoft-certified experts can deliver a variety of IT outsourcing and co-sourcing services to assist organizations of all sizes to deploy, manage, and support environments that incorporate workstations, notebooks, tablets, or smartphones powered by Microsoft Windows 8.1. For enterprises, Progent's experienced project managers can assist to set up test labs to assess Windows 8.1 and develop and manage Windows 8.1 migration projects based on proven methodologies.

Automatic Fail-over Computer Consulting
Automatic Fail-over Support and Integration in Fremont, California

Progent's Cisco-certified IT engineers can show you how to design an affordable, high availability Internet connection architecture that can deliver non-stop Internet access via a wide range of fault tolerant Internet access products and services including fault tolerant BGP, automatic fail-over, and redundant ISPs. Progent can provide CCIE professionals to show you how to apply the most current technology for fault tolerant Internet access to implement an economical, fully redundant Internet network with automatic failover and other features to deliver zero-downtime Internet availability.

Integration Support for Help Desk Process
Technical Support for Helpdesk Houston, Texas

Progent's Computer Help Desk Outsourcing Support Services are intended especially for small businesses who require fast availability of a Help Desk Call Center with professional phone support and full escalation options but who must operate within a limited IT budget. Key components of Progent's Help Desk Outsourcing Services are Helpdesk Support, Optional Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Services, By-the-Minute Billing, and Helpdesk Software Selection and Integration.

Amazon AWS instances Developer Firm
Amazon S3 integration Development Companies in Miami

Progent offers affordable remote support to help companies of any size to integrate Amazon AWS cloud services such as Amazon EC2 for virtual server hosting, Amazon S3 for expandable low-latency storage, and Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, system design and review, pilot testing, configuration, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN access and can help you create cloud-centric or hybrid cloud environments that seamlessly incorporate Amazon AWS services. Progent can provide as-needed consulting to help you to resolve complex technical issues or Progent can provide comprehensive project management outsourcing to help you move to the Amazon AWS cloud on schedule and on budget.

Windows One-On-One Training
Windows Education Mesa, Arizona

Progent practices knowledge transfer from Progent's support experts to clients. By educating customers to handle problems that are within their scope, Progent can concentrate on providing hard-to-find services where Progent has little competition. Mid-size businesses who utilize trusted freelance consultants or who maintain internal support personnel benefit when Progent transfers knowledge about critical technology and proven methodologies to make their IT environments more robust, protected, and efficient.

SQL Server 2016 Azure Backup On-site Technical Support
SQL Server 2016 OLTP Remote Troubleshooting Union City, CA

Microsoft SQL Server 2016 introduces significant enhancements in speed, capacity, security, uptime, mobile computing support, and built-in business intelligence. New features include PolyBase for processing relational and non-relational files in one appliance for big data applications, R language support, Dynamic Data Masking, Mobile Report Publisher, and seamless control over local and cloud-based resources. Progent's Microsoft-certified consultants can provide remote and onsite expertise to help businesses of all sizes to deploy, administer or debug any edition of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics CRM and GP, Skype for Business, and System Center Operations Manager.

Computer System Consultant for Sun Solaris Remote
Computer System Consultant for Sun Solaris Remote in Arizona

Progent offers nationwide online help and troubleshooting services for businesses that operate Solaris environments or whose IT systems feature a combination of Sun Solaris and Microsoft Windows products. Remote IT help provides maximum return for your IT budget by preserving client efficiency and limiting the hours charged for network repair services. Advanced remote support utilities and skilled service specialists and engineers combine to enable Progent to solve most IT problems without wasting time and money by going to your site. In most of situations your network problems can be dealt with over the phone or via a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure experts and CISSP certified security professionals to assist you with the most difficult network problems.

Microsoft Exchange Hosting Consultants
Hosting for Exchange Technology Professional in Jacksonville, FL

Progent's Exchange Server Hosting and Management Services provide a world-class data center with redundant electrical and cooling systems, 24x7 staffed security and operations center, and fault-tolerant connections to tier-1 Internet service companies. Hosted Microsoft Exchange servers are configured as virtualized servers for high availability, smooth scalability, and fast recovery. Services feature complete incorporation with your network, access to mobile communication devices, continual tracking of efficiency and security, spam and virus protection, security update and revision control, Help Desk Call Center support, daily backup, and comprehensive messaging management support.

Outlook 2016 Networking Organization
Office 365 Management Network Documentation Philadelphia

Progent's Office and Office 365 consultants can assist companies to integrate Microsoft Office desktop and Office 365 apps such as Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless productivity solution that offers fast return on investment and promotes improved business results. Progent can assist you to interface Office or Office 365 apps with one another and with additional core Microsoft technologies such as SharePoint, Exchange Server and SQL Server deployed locally or in the cloud. Progent can also help you to fix compatibility problems between different releases of Microsoft Office and can provide live online instruction to individuals and teams.

Cisco RADIUS Security Professional
Washington Cisco VPN Technical Consultant

Cisco's security and remote connectivity solutions for small to mid-size companies represent a full array of manageable security hardware and software to let you protect your entire network infrastructure. Cisco's VPN line includes routers, firewalls, intrusion detection systems, and Virtual Private Network access concentrators. Progent's professional consulting staff includes experienced engineers with Cisco's Certified Internetwork Expert (CCIE) and CCNP qualifications who can assist your organization to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that fit best with your business goals.


















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