Network Support for Small Businesses Small Business IT Outsourcing Northern California and the Central Valley
Progent’s IT outsourcing services for small businesses feature planning Windows XP, .NET, and BackOffice systems, coordinating migrations XP, Windows 2003 Server, Active Directory, and Exchange 2003 Server, Help Desk Call Center, remote and in-person troubleshooting, resolving chronic IT problems, and producing a comprehensive security plan. Progent can help you enhance system availability and performance via non-stop configuration, resilient network topology, and proactive network monitoring. Progent also offers project management help for major migrations and can help with needs assessment, product inventory, BOM production, vendor qualification, procurement coordination, and complete documentation. Progent’s IT outsourcing help also features training for office productivity products such as Microsoft Office XP.
Progent offers a variety of data transport packages from top service providers such as AT&T, Broadwing, and NextWeb. Data transport technologies available through Progent include ISDN, DSL, Frame Relay over DSL, T1, ATM, Private Line, plus fixed and mobile wireless. Progent can support you with all aspects of designing and implementing a cost-effective data communications system that maximizes the business value of your IT network. Progent can also offer support services ranging from system repair to comprehensive IT outsourcing so that your data communications strategy can succeed.
Progent's Microsoft-certified consultants have 18 years of experience providing e-mail, electronic messaging and telecommunications/email combination solutions for Northern California businesses. Progent provides affordable Microsoft Exchange 2003 Server consulting services to strengthen email security and virus defense, achieve fault tolerant email, and implement remote and mobile email access. Progent’s Microsoft Exchange help and support offerings can assist you in designing and implementing a Microsoft Exchange upgrade or a move from a legacy SMPT server or older Microsoft Exchange software such as Microsoft Exchange 5.5 to Exchange Server 2003 or Exchange Server 2000. Progent also provides Windows XP and Vista desktop Microsoft Mail help for Exchange and Outlook and can help you set up Outlook 2003, Microsoft Outlook 2000, Outlook XP, and Outlook Web Access (OWA). For email virus defense and spam filtering, Progent supports Postini spam filtering and Trend Micro Scanmail. Progent is an authorized Postini Managed Service Provider (Postini MSP). As a Postini reseller, Progent can help small organizations benefit from Postini’s advanced spam blocking technology.
The Certified Information Systems Auditor (CISA) accreditation is a globally recognized achievement that represents mastery in information system security audit and control. Certified by the American National Standards Institute, the CISA credential requires that consultants pass a comprehensive examination administered by the ISACA international professional association. Progent offers the expertise of a CISA-qualified security consultant able to help companies in the fields of information systems audit process, IT enforcement, systems and infrastructure ROI, information technology support, safeguarding of data resources, and business continuity preparedness.
Progent’s team of Microsoft and Cisco certified consultants average more than ten years of hands-on professional background, at the front lines of network support, executing a wide variety of technical tasks for an extensive mix of businesses. Each Progent support professional shares a proven collection of personal best practices which are combined into company-wide best practices standards that Progent teaches its support staff. This ensures that you get not only expert technical help, but also a consultant with field-tested approaches for using technical knowledge to repair actual IT problems quickly.
SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the fast development of a new generation of high-end programs that can provide your company a significant competitive advantage. Microsoft SQL Server 2000 features core support for XML and the ability to query across the Internet and outside the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, with an average of more than over 10 years of background helping with Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
Progent is a leading innovator in economically providing enterprise-class IT support to small businesses. Progent's success in addressing the IT service requirements of the historically underserviced small business market is the combined result of key technical and operational breakthroughs that have removed a great deal of the traditional expenses out of administering network service, added unprecedented professional skill into the support system, and dramatically streamlined the repair cycle.
Progent's Mac networking engineers can assist you with a broad array of system foundation areas including network architecture, remote and mobile access, internetwork compatibility, security, and emerging technologies including Voice over IP and fast wireless networking. For company networks built exclusively on Mac OS X or for systems incorporating a mix of Mac, Linux and Windows based servers and desktops, Progent has the experience and size to deal with the complexity of designing, integrating, and supporting a system architecture that is reliable, safe, productive and aligned with your business objectives. Progent can show you how to configure Apple’s Xserve enterprise servers, Xserve RAID non-stop storage products, and Apple's Xsan SAN solution. Progent can also give you access to skilled professionals to help you with Cisco routers and switches.
Progent's expert consultants can show you how to design and deploy an efficient in-place Exchange Server 2007 upgrade strategy that minimizes productivity disruption, reduces ongoing service demands, and makes your Microsoft Exchange 2007 Server easy to manage. For complex multiple server or multi-site migrations, Progent has the experience to complete your project rapidly and affordably. Progent's Exchange Server 2007 help, repair, and consulting services include expertise with the integration of outside vendor enhancements of Microsoft Exchange 2007 Server and the design of unified messaging implementations powered by Microsoft Exchange 2007 Server.
Microsoft SQL Server 2005 offers powerful, standardized tools to IT experts as well as to network users, reducing the difficulty of creating, deploying, managing, and using company information and database programs on platforms ranging from mobile devices to corporate data networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and broad knowledge in planning and building information-based, comprehensive business IT applications. The expertise of Progent's Microsoft-certified technical team, with an average of more than 10 years of background involving Microsoft integration, ensures you success in planning, configuring and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.
Progent's Juniper Networks consultants can show you how to configure and support Juniper NetScreen Firewalls and Juniper IPSec VPN products and Juniper Security Manager software for Juniper Netscreen Firewalls. In addition to offering integration support for
Juniper Firewalls and VPN technology, Progent's CISSP certified security experts and CISM qualified consultants can help you create a company-wide security strategy and design protection into your business processes.
Progent’s National Support Center offers nationwide remote assistance for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-qualified support engineers provide phone support and online secure computer access to troubleshoot and resolve technical problems quickly and affordably. The breadth of technical expertise available from Progent's team of country-wide support professionals allows Progent to escalate even the most difficult problems to appropriate experts as needed.
Progent's Linux support services provide small and mid-size businesses and developers help with administering and supporting Linux systems that coexist with Microsoft-powered networks. Progent can give your business contact with Linux experts, support professionals certified by Microsoft and Cisco, and security specialists with CISSP credentials. This wide array of expertise offers you an easy one-stop consulting firm to help you build and manage a secure and robust cross-platform network and communications environment that allows Linux and Microsoft interoperability by integrating Microsoft Windows with leading Linux platforms including RedHat, SUSE, Mandriva Linux, Debian GNU/Linux, and Slackware.
Microsoft Exchange Cluster On-site Technical Support Professionals
Progent provides Microsoft Windows 2003 Cluster Server support to help your company deploy high availability clustered servers designed to deliver 24x7 uptime. Clustered Windows servers for high-availability networks include Microsoft Windows 2003 Cluster Server, Microsoft SQL Cluster, and Exchange Cluster. By helping you build fault-tolerant server clustering environments powered by Microsoft Windows Server 2003 Cluster, Progent’s certified Windows experts make sure that your high availability clustered servers are configured to maximize the strategic advantage of your IT network.
E-Mail Guard is Progent's affordable spam filtering and antivirus managed service that gives small companies enterprise-quality defense against spam, viruses, DHA attacks, and other varieties of e-mail-based attacks on computer networks. E-Mail Guard is built on Postini's perimeter management technology, a sophisticated library of web-managed anti-spam and virus protection services that defuse email attacks before they can breech the network firewall. Perimeter Manager also allows administrators track and manage their email application, regardless of server platform, hardware type, or geographic location.
