Progentís computer outsourcing support offerings for small businesses include designing 2003 Server, .NET Server, and Microsoft BackOffice environments, coordinating upgrades to XP, Windows Server 2003, Active Directory, and Exchange Server 2003, Help Desk Call Center, remote and on-site troubleshooting, resolving chronic IT issues, and creating a comprehensive security plan. Progent can show you how to enhance system availability and performance via zero-downtime configuration, resilient network architecture, and proactive network monitoring. Progent also provides project management help for major migrations and can assist with requirements definition, resource inventory, bill of materials production, sourcing qualification, procurement logistics, and full documentation. Progentís computer outsourcing help also includes education for office productivity products such as Microsoft Office.

Additional Topics of Interest

IT Services for MS SQL 2008
Lubbock, Texas Microsoft Certified Expert SQL 2008 Reporting Services Consulting

Progent's Microsoft qualified SQL engineers offer a range of support services to help small and midsize businesses to plan, implement, manage, and troubleshoot SQL 2008 systems so that they realize the optimum competitive advantage from Microsoft's advanced information management technology. Also, Progent offers help with system infrastructure, enterprise-wide security, and custom software development to optimize the business benefit of your SQL Server network.

Technology Professional for Skype for Business
Skype for Business Web Apps Server Consulting Services in Novato

Progent's Microsoft-certified consultants can provide online and onsite expertise for companies of all sizes to assess the costs/benefits of migrating to Microsoft Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can help your business to plan a local, cloud or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint and Office or Office 365; set up HA mechanisms; interface Skype for Business with your PSTN gateway; and integrate third-party communication platforms such as Cisco UC. Progent's certified network security experts can help you design and verify a security strategy for your Skype for Business deployment that meets government and industry standards.

Internet Data Center Configuration
Technology Consulting Services for Co-Location in Emeryville, CA

Progentís data center IT services are designed for companies with equipment housed at Internet Data Centers or data center colocation hosting sites and requiring on-demand on-site service at the colocation site as well as remote help from Microsoft and Cisco qualified experts. Progent provides a complete array of data center and data center and colocation support services such as system topology analysis, Windows and UNIX server installation and support, tech support for server and communications networking, design and deployment of fault tolerant configurations, architecting and implementing layered security structures, firewall integration and troubleshooting, configuring load balancing solutions, and creating high-availability server clustering systems.

Microsoft Lync Server Instant Messaging Computer Engineer
Microsoft Lync Server Engineers South Carolina

Lync 2010 supports IM, Presence, audio and video conferencing, desktop sharing, as well as IP-based and traditional public switched telephone network voice communication. Microsoft Lync Server 2010 can extend the functionality of Exchange, SharePoint Server and Office desktop or Office 365 and simplify administration via integration with Windows AD. Lync 2010 can also reduce expenses by eliminating VoIP hardware and subscription fees, PBX systems, or conventional video conferencing solutions. Progent's Microsoft-certified IM and Presence experts offer online and on-premises support to assist you to manage and repair your existing Lync 2010 environment or assess the benefits of migrating from Lync to Skype for Business, which is Microsoft's renamed and revamped version of the product family. Progent can also assist your organization to plan and execute a smooth Skype for Business migration.

UNIX with Windows Outsourcing
Windows and Solaris Professional San Francisco

If your company runs a UNIX or Linux network or a multi-OS computer system, Progent's CISA and CISM-qualified security specialists can assist your whole organization in a wide range of security areas such as security administration practices, security architecture and strategies, connection management products and techniques, software development security, business processes security, hardware security, communications, network and Internet security, and business continuity planning. CISA and CISM stipulate the basic competencies and international standards of performance that network security professionals are required to master. These certification give IT management the confidence that consultants who have earned their CISM or CISSP qualification have demonstrated the background and knowledge to deliver world-class security management and engineering help.

Outsourcing for Double-Take Backup and Restore
DoubleTake Backup and Restore Online Support

Double-Take offers a selection of tools intended to deliver small companies a variety of cost-effective alternatives for replicating and recovering business-critical workloads including Exchange Server, SQL, RIM Blackberry, and SharePoint. Progentís business continuity planning consultants have in-depth experience integrating Double-Take Software technology into small company information networks to create a high level of availability and disaster recovery capability at a budget-friendly cost.

Network Monitoring and Reporting Network Engineer
Monitoring and Reporting Remote Technical Support in San Jose

ZENO is Progentís network monitoring and reporting service that incorporates state-of-the-art remote monitoring and management techniques to keep your IT system operating efficiently by tracking the state of all critical IP-based devices that make up your network environment. When ZENO detects a problem, an alert is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that all looming problems can be resolved before they have a chance to disrupt or take down network.

Small Office Help Center
Small Office Computer Expert in Hayward, California

For small organizations interested in Progent's network support outsourcing, consulting, or troubleshooting services, call 800-993-9400 or send email to

Development Firm for Microsoft Access Report
Developer for eCommerce Fresno, California

For custom application development, Progent can provide programming consultants to produce business software in areas such as eCommerce, web development, Microsoft Dynamics products such as Great Plains Software accounting system, and specialized management reports based on Crystal Reports, Access Report, or FRx Reports. Progentís consultants can use Internet Information Services to create custom eCommerce applications based on Microsoft ASP.NET. In addition, Progent can provide experts in a wide array of custom software development environments including SQL Server and Delphi. For made-to-order e-Commerce programming, Progent also can provide specialists in custom Access, custom Visual Basic, custom Excel, and any other specialized programming powered by any Microsoft development platform.

Office 365 Exchange Online and on-premises Exchange Configuration
Anchorage, Alaska Professional for Exchange Online and on-premises Exchange

Microsoft allows you to create transparent hybrid networks that combine Office 365 Exchange Online and on-premises Exchange systems. This allows you to have some mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified consultants can assist your organization with any phase of planning, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is carried out on time and on budget.

Exchange 2013 Compliance Technical Support Services
Microsoft Expert Technology Professional

Microsoft Exchange Server 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These improvements affect vital facets of IT such as manageability, high availability (HA), compliance, cost of ownership, teamwork, expandability, performance, cross-version interoperability, and the user experience. Progent's Microsoft-certified Exchange 2013 consulting experts can assist your organization to evaluate the potential advantages of migrating to Exchange 2013, create a cost-effective test and deployment plan, and train your IT staff to maintain your Exchange 2013 environment. Progent can also provide affordable remote support and management for Microsoft Exchange Server 2013.

Network Support Help Desk Support
Kansas Integration for Help Desk Software Selection and Deployment

Progent's Virtual Help Desk support services are a seamless expansion of your internal IT support staff. This can include advanced call center features such as a special phone number with custom greeting. Progent will also rout calls directly to staff technicians who are specifically provisioned and trained to handle your account. Also, Progent's Help Desk professionals can use trouble tickets from any customer trouble ticket software for smooth integration with your internal technical services organization. Advantages of Progent's Virtual Network Support Help Desk Call Center services include high-end Microsoft and Cisco Help Desk Call Center expertise the moment you call, seamless expansion of your in-house support staff, comprehensive support for urgent client issues, and by-the-minute billing.

Contractor Jobs for Contract Network Engineers
Part Time Job for Contract Cisco CCNA Baton Rouge, LA

Progent's Experts Group offers consulting in key fields such as Apple OS networking and applications; Support for Linux, UNIX, and Sun Solaris environments; Manufacturing Resource Planning, Enterprise Resource Planning, or CRM consulting; Mission-critical and specialized application help; Chief Information Officer, management information analyst, and project management services; Special applications development and integration; Web site, electronic business, EDI, and client portal development and deployment; DBM management and efficiency help; Management intelligence expertise; and Telecom systems support.

Aironet 3700 Access Point IT Services
Aironet Outdoor APs Support and Setup Patterson, CA

Progent's Cisco-certified wireless consultants can assist organizations of any size to design, implement, manage and repair Cisco Aironet wireless AP environments to achieve the throughput, coverage, density, scale, security compliance and manageability needed for seamless access between wireless and wired networks. Progent offers affordable remote and on-premises support for both legacy and current 802.11ac Aironet access points and Progent can help your business design and maintain deployments of indoor and outdoor Aironet Wi-Fi APs.

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