Network Help for Small Companies IT Outsourcing and Network Monitoring San Francisco Bay Area, California, and Nationwide
Economical IT management, maintenance, and Help Desk services for businesses with 10-250 network users users in Northern California and select North American cities
If you believed your business was too small to pay for the elevated reliability and protection of an enterprise-class IT network, then there's good news: Progent’s Network Support Packages solve your network management problems the same way some of the biggest businesses do — by outsourced services.
Progent offers a choice of System Support Service Programs built on the automatic diagnostic capabilities of Microsoft MOM, a next-generation network management support program that monitors the availability, performance, and protection of your business network and identifies potential troubles before they are able to disrupt your productivity. Progent's Network Maintenance Packages also feature network evaluation,
security audits, Help Desk Call Center Support, and the configuration of safe online communication between your system and Progent’s support engineers. By detecting network issues early, delivering the majority of repairs online, and focusing the joint expertise of Progent's Microsoft and Cisco-qualified service professionals, Progent can provide San Francisco Bay Area and other North American companies top quality network help at ultra-competitive prices.
Progent offers a variety of Network Support Packages to match your IT budget and business requirements:
Designed for networks with 10 to 50 users, the Small Business System Support Service Program from Progent is ideal for businesses who can’t justify the cost or hassle of hiring in-house network administrators and support staff, but who still require excellent system reliability and throughput and responsive technical support. By utilizing the economy of remote network access, the automated intelligence of Microsoft Operations Manager network monitoring software, and the experience of Progent’s Help Desk service organization, Progent can offer Northern Californian and other North American companies enterprise-class network support at down-to-earth costs.
Learn more about Progent's Small Business Network Outsourced Services Package.
For mid-size companies with 50-250 desktop users and a small internal support staff, this co-sourcing option is an affordable alternative to maximize system availability, speed, and protection during normal business hours. This package features Microsoft Operations Manager set up and proactive monitoring, Help Desk service, on-site service with expert escalation capability, plus negotiated SLA commitments.
Learn more about Progent's Managed Network Monitoring Support Services.
Even if your business has a small computer services group and a modest IT budget, your information network can still feature the same high availability and responsiveness that once needed a substantial in-house service group. Progent's 24x7 Network Support Services for small businesses combine the experience of skilled Microsoft-certified and Cisco-certified IT consultants, the latest network management software for proactive monitoring and alerts, and cost-effective support programs such as a help desk call center to keep your mission-critical business applications and hardware operating.
Learn more information about Progent's Comprehensive Network Monitoring Service Program.
For more information concerning Progent's IT support outsourcing, check out Progent's
IT Service Outsourcing Datasheets, available in Acrobat format for convenient printing.
To see an example of how Microsoft Operations Manager helped a San Francisco Bay Area company achieve world-class system support, read the
Microsoft MOM Case Study.
To learn more details about Progent's Network Support Outsourced Services Packages based on MOM, call 1-800-993-9400
or e-mail operations-manager-help@progent.com.
