Affordable IT administration, maintenance, and Helpdesk services for companies with 10-250 desktop clients users in Northern California and across North America

If you thought your business was too small to pay for the elevated stability and security of an enterprise-class IT network, hereís good news: Progentís Network Support Packages take care of your system maintenance problems the way some of the biggest businesses do it — by outsourced services.

Progent has developed a choice of system maintenance options and packages based on the automatic diagnostic capabilities of Microsoft System Center Operations Manager (SCOM), an advanced network management support platform that monitors the availability, efficiency, and protection of your information system and uncovers problems before they can impact your productivity. Progent's Network Support Service Programs also include network evaluation, security audits, Contact Center Support, and the establishment of protected remote communication between your network and Progentís support engineers. By detecting network issues proactively, providing most repairs online, and focusing the combined expertise of Progent's Microsoft and Cisco-certified service professionals, Progent can provide Northern Californian and other U.S. companies the highest quality network help at budget-friendly costs.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:


Small Business IT Outsourcing Options

Developed for systems with 10 to 50 users, the Small Business Network Support Package from Progent is a great solution for companies who canít afford the expense or distraction of managing in-house network administrators and support staff, but who still require high system reliability and performance and expert computer help. By utilizing the efficiency of remote network access, the proactive intelligence of System Center Operations Manager server monitoring, and the knowledge and experience of Progentís Contact Center service team, Progent can provide Northern Californian and other North American businesses world-class network support at down-to-earth prices. Learn more about Progent's Small Business System IT Outsourcing Options.

Managed
Network Monitoring
Package

For mid-size businesses with 50-250 network clients and a small internal IT group, this co-sourcing package is an affordable alternative to optimize network availability, speed, and protection during standard work hours. This package features Operations Manager set up and remote monitoring, Helpdesk support, on-location service with fast escalation ability, plus contracted SLA commitments. Find out more information about Progent's Managed Network Monitoring Options.

Comprehensive
Network Monitoring
Package

Even if your company has a small computer services staff and a modest technology budget, your information network can still have the same high reliability and responsiveness that once needed a large in-house service organization. Progent's 24x7 Network Support Services, offered as an extra-cost option to small businesses throughout the United States, combine the experience of skilled Microsoft-certified and Cisco-qualified IT consultants, the latest network management products for 24x7 monitoring and alerts, and economical service programs such as a help desk call center to keep your mission-critical network software and servers operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For detailed information concerning Progent's network service outsourcing, refer to Progent's IT Support Packages Datasheets, downloadable in Adobe Acrobat files for convenient printing.

To read an example of how Microsoft Operations Manager enabled a Northern California company achieve world-class system management, read the Microsoft Operations Manager Case Study.

For more details about Progent's Network Support Outsourcing Packages centered around Operations Manager 2007, call 1-800-993-9400 or see Contact Progent.