Economical network administration, support, and Contact Center services for businesses with 10-250 network users users in Northern California and throughout the U.S.

If you believed your company was too small to afford the high stability and security of an enterprise-level IT network, then there's good news: Progentís Network Support Service Programs solve your network management problems the same way many of the biggest companies do it — by outsourcing.

Progent has developed a selection of network support options and packages based on the proactive diagnostic features of System Center Operations Manager, an advanced network management software platform that tracks the stability, efficiency, and security of your information system and identifies problems before they can impact your network. Progent's System Support Packages also include network evaluation, security audits, Help Desk Outsourcing, and the establishment of safe remote communication between your network and Progentís service experts. By detecting problems early, providing the majority of solutions online, and focusing the combined talents of Progent's Microsoft-qualified support professionals, Progent can provide San Francisco Bay Area and other U.S. businesses top quality network help at affordable costs.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:


Small Business IT Outsourcing Options

Developed for systems with 10 to 50 users, the Small Business Network Support Service Program from Progent is a great solution for companies who canít afford the cost or distraction of managing internal IT administrators and service staff, but who still require high system availability and performance and expert technical help. By leveraging the economy of remote network connections, the proactive intelligence of System Center Operations Manager (SCOM) server monitoring software, and the knowledge and experience of Progentís Help Desk Call Center support organization, Progent can offer Northern Californian and other North American businesses world-class network support at realistic prices. Learn more about Progent's Small Business Network IT Outsourcing Package.

Managed
Network Monitoring
Package

For medium-size companies with 50-250 desktop users and a small internal support group, this co-sourcing package is an economical way to maximize system reliability, speed, and protection during standard work hours. This service program features Microsoft System Center Operations Manager configuration and remote monitoring, Help Desk service, on-location help with expert escalation ability, plus contracted Service Level Agreements. Find out more about Progent's Managed Network Monitoring Package.

Comprehensive
Network Monitoring
Package

Even if your business has a small network support staff and a modest IT budget, your information network can still feature the same high reliability and performance that in the past needed a large internal service organization. Progent's 24x7 Network Support Services, available as an extra-cost option to small businesses throughout the U.S., combine the experience of skilled Microsoft-qualified and Cisco-qualified network professionals, the latest system management software for 24x7 monitoring and alerts, and economical support packages such as a help desk service to keep your mission-critical network software and servers operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For more information concerning Progent's IT support packages, check out Progent's Network Support Packages Datasheets, downloadable in Adobe Acrobat format for easy printing.

To see a case study of how Microsoft Operations Manager helped a Northern California business get world-class network management, read the Microsoft Operations Manager Case Study.

To learn more details about Progent's Network Support Outsourced Services Options centered around Microsoft System Center Operations Manager 2007, phone 1-800-993-9400 or see Contact Progent.