Economical network administration, support, and Helpdesk services for businesses with 10-250 desktop clients users in the San Francisco Bay Area and across North America

If you thought your organization was too small to pay for the elevated stability and security of an enterprise-class information system, then there's great news: Progentís System Support Service Programs take care of your network maintenance hassles the same way some of the biggest companies do — by outsourcing.

Progent has developed a selection of system support options and service programs built on the proactive problem-solving features of Microsoft System Center Operations Manager, a next-generation network management support program that monitors the stability, performance, and protection of your information system and uncovers potential troubles before they are able to impact your productivity. Progent's System Support Packages also include network evaluation, security testing, Helpdesk Outsourcing, and the establishment of safe online connections between your system and Progentís service experts. By finding network issues proactively, delivering most solutions online, and focusing the combined talents of Progent's Microsoft-certified service engineers, Progent is able to offer San Francisco Bay Area and other North American companies top caliber system help at affordable costs.

Progent offers a variety of Network Support Packages to match your IT budget and business requirements:


Small Business IT Outsourcing Options

Designed for networks with 10 to 50 users, the Small Business Network Support Service Program from Progent is ideal for businesses who canít afford the cost or hassle of managing in-house network administrators and service staff, but who still require excellent system reliability and performance and responsive computer help. By leveraging the efficiency of remote data access, the automated intelligence of System Center Operations Manager server monitoring software, and the skill of Progentís Help Desk Call Center support organization, Progent can provide San Francisco Bay Area and other North American businesses enterprise-class network support at realistic prices. Learn more about Progent's Small Business Network Outsourced Services Package.

Managed
Network Monitoring
Package

For mid-size companies with 50-250 network clients and a small in-house support staff, this co-sourcing option is an affordable alternative to optimize network reliability, speed, and security during normal business hours. This package features Microsoft Operations Manager 2007 set up and proactive monitoring, Helpdesk support, on-site help with fast escalation capability, plus contracted Service Level Agreements. Learn more about Progent's Managed Network Monitoring Support Services.

Comprehensive
Network Monitoring
Package

Even if your company has a minimal computer support staff and a modest IT budget, your information network can still have the same high reliability and performance that in the past required a large in-house support organization. Progent's 24x7 Network Support Services, offered as an option to small businesses across the United States, combine the expertise of skilled Microsoft-certified and Cisco-qualified IT consultants, the latest system management software for 24x7 monitoring and threshold alarms, and economical service programs such as a help desk call center to keep your vital business software and hardware operating reliably. Learn more information about Progent's Comprehensive Network Monitoring Service Program.

For additional information concerning Progent's network service packages, refer to Progent's Network Service Outsourcing and Network Monitoring Datasheets, downloadable in Adobe Acrobat format for easy printing.

To see an example of how Operations Manager helped a Northern California company achieve enterprise-class network support, open the Microsoft Operations Manager Case Study.

For more details about Progent's Network Support Outsourcing Packages based on Microsoft System Center Operations Manager 2007, phone 1-800-993-9400 or visit Contact Progent.