Computer Support for Small Organizations IT Outsourced Services and Service Monitoring San Francisco Bay Area, Silicon Valley, Sacramento
Progent offers a selection of network support bundles for small businesses. These information technology outsourcing and network monitoring solutions are based on the anticipatory problem handling capabilities of Microsoft Operations Manager, a next-generation server and IT support software platform that monitors the reliability, performance, and safety of your information system and identifies potential troubles before they can disrupt your network. With Progent's economically priced IT support packages, small businesses can select a simple MOM-based co-sourcing service program with network monitoring, reporting, Help Desk and online service or a comprehensive 24x7 outsourcing package.
If your company computer system combines Linux-based products platforms with Microsoft Windows, Progent can show you how to incorporate your computers into a cohesive network that allows all your operating systems to run side by side for simple management, transparent dataflow, high dependability, enhanced throughput, and strong security. Progent's Linux and Microsoft Windows integration assistance offerings feature network architecture configuration and support, consulting for Windows services for UNIX, remote server monitoring and management, online network help and troubleshooting, in-person technical support, and help desk call center services.
Progent is a leading innovator in economically delivering world-class IT help to small companies. Progent's achievement in handling the IT service needs of the chronically underserved small company market is the combined outcome of major technical and process innovations that have eliminated much of the conventional expenses out of managing IT support, injected unprecedented technical expertise into the IT service system, and dramatically accelerated the repair process.
Progent’s Microsoft certified consultants provide small and medium sized businesses consulting services for Microsoft ISA Servers. Microsoft's Internet Security and Acceleration Server includes an advanced application-layer aware firewall that can secure your IT system from attack by outside and internal threats. ISA Server performs deep examination of Internet protocols such as HTTP, which enables it to uncover many threats that can get by traditional firewalls. The combined firewall and VPN architecture of ISA Server permit stateful filtering and inspection of all VPN traffic. ISA Servers are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified experts and CISSP and CISM certified security professionals can help you strengthen your network security through expert design and integration of ISA Servers. ISA Server is offered in a number of versions that include the Microsoft ISA 2006 Enterprise Edition Server and the ISA 2006 and 2004 Standard Edition. Progent’s ISA Server consulting team can also help you integrate Microsoft Proxy Server and migrate from ISA 2000 Server to the latest editions of Microsoft ISA Server.
Progent's Experts Group offers consulting in key areas such as Apple OS integration and programs; Consulting for Linux, UNIX-powered, and Sun environments; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management customization; Strategic and vertical application support; CIO, business analyst, and project management outsourcing; Special applications development and integration; Web site, electronic business, Electronic Data Interchange, and customer portal development and deployment; DBM management and efficiency consulting; Management intelligence consulting; and Telecom architecture support.
If you have a company network with 10 to 50 desktop clients, Progent's network outsourcing services free your business from dependence on single freelance consultant while giving you cost-effective and dependable access to enterprise-class network support. By providing network consulting service when you need it, offering advanced knowledge for key applications, delivering unique support such as 24x7 network monitoring, and billing only for services you receive, Progent gives you an affordable way for optimizing the business value of your small business information system. Progent is the smart way for small businesses to create and support a robust and safe information system and to have fast access to the experienced help typically available only to businesses who can support a large in-house IT organization.
Progent's ISSAP certified security experts, or Information Systems Security Architecture Professionals, are experts who have earned ISSAP Certification through rigorous examination and significant work with network security architecture. ISSAP consultants possess in-depth knowledge of access management mechanisms and techniques, telecommunications and network infrastructure protection, cryptography, requirements analysis, BCP and disaster recovery planning (DRP), and physical security integration. Progent's ISSAP-qualified security specialists can assist your business with all aspects of architecture security.
The sophistication and connectivity requirements of Microsoft Windows Servers calls for an IT consulting firm with practical experience and broad knowledge in designing and building cohesive, comprehensive network technology solutions. The experience of Progent's Microsoft-certified experts, which averages over 10 years supporting Microsoft integration, ensures you success configuring Windows Server 2003 and Windows Server 2000 to match optimally with your business goals. Progent’s IT services can help you with planning, installing, managing, and troubleshooting Windows Server solutions that increase the productivity of your computer system. Progent’s consultants can assist you with Windows 2003 Server, Microsoft Windows 2000 Server, or Microsoft Windows NT Server so they efficiently support Windows XP and Vista and other clients.
Progent's disaster recovery support and business continuity engineers can show you how to create a disaster recovery plan in case of an IT system disaster. Progent can show you how to develop a comprehensive disaster recovery strategy that includes scheduled disaster recovery assessments and testing. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, fault-tolerant system solution that addresses reliability issues involving a wide range of network technologies and procedures.
Progent’s IT outsourcing packages provide economical computer support for small businesses. Whether it involves planning network infrastructure, setting up an in-house Help Desk or using an outside one, deploying an updated email system, monitoring your system, or developing an on-line eCommerce application, outsourcing your IT engineering services can contain expenses and eliminate uncertainties, permitting IT support expenses to grow in a more linear and controlled manner than is feasible by assembling a large, all-purpose in-house network support staff. Progent’s Outsourcing White Paper and datasheets tell you how Progent can help you create a protected and highly available system foundation for your critical applications based on Windows including Office XP, Office 2003, and Office 2000.
Progent’s Microsoft qualified consultants provide small and midsize businesses expert support services for Microsoft Operations Manager (MOM 2005) and MOM 2000. Microsoft Operations Manager 2005 delivers extensible and scalable high-end operational management by featuring detailed event management, proactive monitoring and alerts, recording and trend analysis, and network and application-specific heuristics and routines to increase the manageability of Windows Server System environments. Through built-in application intelligence, Microsoft Operations Manager 2005 helps you identify your system reliability problems before they become disasters, improve the payback of your network operations through specified best practices, and support your network operations and senior administrative staff through sharing critical service level and capacity data. Progent’s MOM consulting experts have broad field-proven experience with MOM 2000 and MOM 2005 and can help your company deploy and configure MOM in order to optimize the reliability and productivity of your IT network.
Progent can supply small businesses in Northern California and select cities across the U.S. with a Microsoft Excel specialist who can show you how to design state-of-the-art Excel-based applications or provide individual coaching in the latest features of MS Excel 2007 and 2003. Progent's Microsoft and Cisco certified consultants can help your business build and maintain a secure, reliable network and communications foundation to run your Microsoft Excel solutions.
Progent's Microsoft-certified consulting staff can provide computer help and information technology consulting services for Microsoft Operations Manager and for the growing family of Application Management Packs that bring the power of MOM to a broad array of vital applications. Progent supports MOM 2005 and Microsoft Operations Manager 2000 to give small to mid-size business networks ultra-high reliability, protection and speed. Progent can show you how to benefit from Microsoft Operations Manager by performing requirements analysis, installation, setup, special programming, troubleshooting, Help Desk outsourcing, security consulting, and management. With over five years of background with the NetIQ platform upon which MOM is built, Progent's IT consulting professionals can provide small companies enterprise-class expertise with MOM.
Progent offers national urgent technical support and troubleshooting services for companies that run Apple Mac OS X networks or whose information systems include a combination of Apple Mac and Microsoft Windows technology. Remote network consulting offers maximum leverage for your information technology budget by preserving user productivity and limiting the time charged for computer repair services. Sophisticated remote support technology and experienced service specialists and consultants combine to enable Progent to solve most IT issues without wasting time and expense by traveling to your site. In the vast majority of situations your network problems can be dealt with by telephone or via a mix of telephone support and remote access. Progent can put you in touch with Cisco CCIE network experts and CISM qualified security specialists to help with the most difficult system issues.
Progent's consultants can provide Apple Macintosh users a range of services including desktop help, interconnectivity with Windows-powered computers, email configuration, specialized application development, and one-on-one user education. Progent's Apple-certified experts and Microsoft-certified consultants can help your business build and support a safe, robust IT system and communications architecture to support environments in which Apple Macintosh servers and workstations work with Windows-powered and UNIX/Linux-based systems.
