Progent offers a variety of IT support bundles for small companies. These information technology outsourcing and network monitoring services are built around the proactive problem handling capabilities of Operations Manager 2007, a next-generation network and IT management product that monitors the reliability, throughput, and security of your information system and isolates potential troubles before they can disrupt your network. With Progent's economically priced IT support packages, small businesses can choose a basic co-sourcing package based on Microsoft System Center Operations Manager with network monitoring, reporting, Help Desk and online service or a comprehensive round-the-clock outsourcing package.


Additional Topics of Interest

Microsoft Solutions Framework Project Methodology Information Technology Outsourcing
Access to External Support Databases Tech Expert San Francisco

Progentís team of Microsoft and Cisco certified experts average longer than a decade of real-world industry experience, at the front lines of network service, executing a wide variety of technical tasks for a large mix of clients. Every Progent support professional shares a refined collection of individual best practices that are incorporated into shared best practices training that Progent teaches its consulting staff. This means that you get not only expert technical skills, but also a consultant with field-tested approaches for applying computer knowledge to resolve actual network problems efficiently.

Microsoft Exchange Server Upgrade Professionals
Exchange 2010 Upgrade Technology Professional

Progent can provide comprehensive help for every phase of your Exchange 2010 upgrade including end-to-end project management, site prep, project design and documentation, specification of all new software and hardware needed, suggested vendor sourcing, pilot testing at client location or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange Server 2010 and Exchange 2003 or 2007, implementation of the production system, deactivating the previous system, and training for customer's IT group and users.

Data Protection Manager 2016 Planning Support Services
Data Protection Manager 2016 Storage Spaces Direct Support and Integration

System Center 2016 Data Protection Manager (SCDPM 2016) offers automatic backup and simplified recovery capabilities for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for key workloads such as Microsoft SQL Server, Exchange Server and SharePoint Server, backs up Windows and Linux VMs, works with VMs running on Windows Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud backup and recovery. Progent's Microsoft-certified experts can assist organizations of all sizes to design, implement, administer, and troubleshoot an enterprise-wide backup/recovery system built around SCDPM 2016. Progent can assist you to migrate from an older release of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent can provide online or onsite consulting expertise and can provide as-needed expertise to help you through challenging issues or provide end-to-end project management services to help you finish your SCDPM 2016 deployment on time and on budget.

Small Office Outsourcing Services
Computer Network Support Companies for Small Business in Burlingame, CA

Progent's Microsoft and Cisco certified network engineers can provide advanced help with a broad range of technologies and can provide that expertise remotely anywhere in the U.S. or onsite in major cities across the United States and anywhere in California. Progent offers remote help for information systems based on Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft Windows and UNIX-based platforms. Progent also offers the help of Cisco CCIE network specialists for complex network issues, as well as the the assistance of CISSP and CISM-qualified security engineers to assist with high-level security design and problem solving. Progent has delivered online network support to businesses in every state in the United States.

Support and Setup for Microsoft Windows 2003
Windows 2003 Server Technology Consulting Services

Progent's certified Windows Server 2003 consultants can provide computer support and IT consulting services for the complete family of Microsoft .NET Servers, Windows 2003 Server, and Windows 2000 Server. Progent's Windows 2003 upgrade, configuration, update, and maintenance services include system design, deployment, project management, on-site and remote technical support and repair, Help Desk services, CISM-certified security consulting, turn-key outsourcing, and expert co-sourcing.

Microsoft Azure AD configuration Contract Programmer
Bay Area Azure and Cisco AnyConnect Specialists

Progent can assist small businesses to move any part of their computing infrastructure to Microsoft Azure. This can simplify IT administration and reduce hardware expense. Microsoft Azure offers a wealth of public cloud services and Progent can help you to evaluate the benefits and limitations of different cloud networking architectures supported by Azure. Progent can help you administer cloud-resident or hybrid cloud and local apps and resources and make sure that you sidestep the common errors small companies make when migrating to a public cloud. Progent can assist you to configure VMs on Azure Virtual Machines, use cloud storage with Azure Storage, handle authentication with Azure Active Directory, and create backup-and-recovery services with Azure Backup. Progent can also help you to configure perimeter firewalls and IPsec VPN tunnels and also to manage iPhones and iPads and Google Android handhelds.

Remote Troubleshooting for SCVMM 2016 and Windows Server 2016
Microsoft Certified Partner SCVMM 2016 Security IT Consultants in Albuquerque, New Mexico

System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of network management products and is intended to offer a unified mechanism for deploying and administering virtualized datacenters across hybrid networks that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can assist businesses of any size with all facets of designing, deploying, and managing a SCVMM 2016 solution. Progent can review your virtualization architecture, show you how to upgrade smoothly from legacy versions of VMM, design processes for building and installing virtual machines and hosts, implement high-availability scale-out clusters, integrate your datacenter infrastructure with public clouds, configure virtual switches and load balancers, develop and debug PowerShell scripts, and assist you to assess the potential advantages of the latest capabilities like Storage Replica and Host Guardian Service. Progent's hypervisor experts can provide world-class Hyper-V consulting and VMware ESXi expertise.

MS SQL Server Programming Firms
SQL Integration Firm Sacramento

Progent's certified SQL Server application programmers and DBAs can provide remote expertise to assist organizations of all sizes to create, administer, and maintain applications based on the Microsoft SQL Server platform and .NET architecture. Progent's SQL Server experts can provide support for any facet of the application life cycle in solutions that range from small business or departmental databases to N-tier VLDB applications and enterprise-class data warehousing.

Online Office PowerPoint Learning
Live Online Windows 10 Instruction in Santa Cruz, CA

Progent offers customized remote instruction for a range of desktop apps and environments including Microsoft Office Excel, Word, PowerPoint and Visio plus Acrobat, Photoshop, Crystal Reports, and Microsoft Windows 10 and 8.1. Online instruction offers the benefits of traditional physical classroom instruction, including instant interaction between clients and teachers, but avoids the costs of transportation and the challenge of trying to synchronize the schedules of many students. Available to individuals or classes of all sizes, Progent's live online training allows the trainer to conduct the seminar from a remote facility and the clients can be spread across an office or all over the the U.S. Virtual learning supports powerful teaching mechanisms such as broadcast white boards, real-time questions, and collaborative applications. Classes can be short and personalized to specialized topics or longer in duration and wider in scope.

macOS Security Audits Remote Support
Apple Macintosh Security Audits Support and Setup Roseville, CA

Progent's certified security staff can help you protect your Apple Mac network through professional support offerings such as performing security tests, recovery from virus and worm penetrations, configuring firewalls, implementing secure remote and mobile access, installing automated software for protection against viruses, spam, and malware, and creating a comprehensive security strategy adapted for the specific goals of your business network.

Forefront Threat Management Gateway Setup and Support
Forefront TMG Consultants Cupertino, CA

Microsoft Forefront TMG 2010 builds on the proven security capabilities of Microsoft Internet Security and Acceleration Server 2006 and provides a easily administered Internet gateway that acts as a one-server solution for an array of security functions such as an application and network layer firewall, URL filtering, malware inspection, intrusion protection, application proxy, Virtual Private Network management, plus HTTP and HTTPS inspection. Microsoft Forefront Threat Management Gateway 2010 provides advanced web security reporting features, permits custom reporting generated by Microsoft SQL Server, works with Active Directory to simplify policy enforcement, and can be operated as a virtual machine to cut expenses and enhance recoverability. Progent's Microsoft engineers can assist your company to plan and carry out pilot and production implementations; interface Microsoft Forefront Threat Management Gateway 2010 with Windows 2008, AD, Microsoft SQL Server, Exchange Server 2010, and Microsoft SharePoint 2010; set up Forefront Threat Management Gateway to run on a virtual server with Windows Hyper-V; and provide ongoing consulting and repair services. Progent can also assist you to upgrade economically to Microsoft Forefront Threat Management Gateway 2010 from ISA Server.

Network One-On-One Training
Router Skills Transfer Montgomery

Progent practices information transfer from Progent's support experts to clients. By teaching customers to handle problems that are within their comfort zone, Progent can concentrate on offering high-value skills where Progent faces few competitors. Mid-size companies who utilize trusted independent consultants or who employ in-house IT personnel benefit when Progent passes on information about critical technology and tested methodologies to make their IT environments more reliable, secure, and productive.

64-bit Migration Services
64-bit Computing Engineers

Progentís Microsoft-certified engineers can assist you to update your desktops from 32 bits to 64 bits. Progent can assist your company to understand the costs and benefits of moving to 64-bit desktop processing, design an efficient upgrade strategy that reduces business interruptions, and offer economical, expert remote help to assist your organization to configure 64-bit desktop software and applications on your current computers.


















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