Progent provides a selection of IT service packages for small organizations. These IT outsourcing and network monitoring solutions are based on the proactive problem solving capabilities of System Center Operations Manager, a state-of-the-art server and system management product that monitors the reliability, performance, and security of your information system and identifies potential troubles before they can disrupt your system. With Progent's economically priced IT service packages, small companies can select a basic co-sourcing package built around Microsoft System Center Operations Manager 2007 with network monitoring, reporting, Help Desk and online service or a complete 24x7 outsourcing package.


Additional Topics of Interest

Suse Linux Technical Support
Gentoo Linux Network Engineer San Francisco Bay Area

Progent's Linux support services provide small and mid-size companies and developers help with administering and maintaining Linux computers that coexist with Microsoft-based networks. Progent offers your business contact with Linux experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISM certification. This broad range of expertise provides you with an easy single consulting firm to show you how to build and manage a protected and robust mixed-platform connectivity and communications infrastructure that supports Linux and Microsoft coexistence by combining MS Windows with leading Linux platforms including RedHat, SUSE Linux, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo, Mandrake/Mandriva, Debian GNU/Linux, and Slackware.

MSF Small Business IT Outsourcing Firms
Project Methodology Tech Support For Small Business in Detroit, MI

When conducting IT tasks for enterprise clients, Progent follows a structured approach driven by defined milestones so as to achieve budgetary, timing and engineering targets while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards derived from the leading practices described by the Microsoft Solutions Framework Project methodology which specifies requirements definition, design recommendations, pilots, design tuning, and professional deployment. All facets are documented to provide a comprehensive summary of technical services delivered and to help in downstream network maintenance.

SMS Upgrade On-site Technical Support
Microsoft SMS Server Professionals in Dallas, Texas

Microsoft Systems Management Server 2003 offers extra functionality for change and configuration management of Windows-based networks through introducing Feature Packs. Feature Packs reduce the net administrative expense of managing and deploying software by making it simpler to copy system images, control mobile devices, and run management utilities. In addition to alerting you about techniques to cut management costs by deploying Microsoft SMS 2003 Feature Packs, Progent's consultants can help you plan and implement IT projects involving processes that Feature Packs are designed to make more efficient. Progent's migration and upgrade services can lower spending and reduce business disruption as you move to the latest operating systems and programs. Progent's wireless engineers can show you how to define efficient procedures and policies to manage PDAs and intelligent mobile phones so your mobile workforce remains productive and secure. Progent's CISSP-certified engineers and CISM-certified security experts can show you how to develop a security plan that includes policies, processes and IT products to keep your IT network protected.

Integration Companies for Solaris Online
Linux Remote Engineers in Monterey, CA

Progent offers nationwide urgent phone support and troubleshooting services for companies that operate UNIX, Linux, or Solaris networks or whose information systems feature a mix of UNIX and Microsoft Windows technology. Online technical support provides maximum return for your IT dollar by preserving client efficiency and shortening the time charged for computer repair services. Advanced online support utilities and experienced service specialists and consultants allow Progent to solve the majority of IT issues without squandering time and money by going to your location. In the vast majority of cases your IT issues can be dealt with over the phone or through a mix of phone support and online network analysis. Progent can put you in touch with Cisco CCIE infrastructure engineers and CISM qualified security professionals to assist you with the toughest system issues.

Network Engineer for Great Plains Migration
Online Consulting for Dynamics GP Software in Napa

Progentís Microsoft certified consultants offer a variety of support services for Dynamics GP/Great Plains. Dynamics GP is a Microsoft accounting package and business management solution built, like all Microsoft accounting tools, on the scalable and familiar foundation of Windows technology. Dynamics GP/Great Plains 2010, the most recent edition of Microsoft financial software in the Dynamics GP family, offers an affordable solution for managing and combining finances, e-commerce, supply chain, manufacturing, project accounting, field service, CRM, and HR. Microsoft Dynamics GP is easy to install and configure, and with its modular approach you can purchase only the functions you currently require, with the ability to expand users and increase capabilities when necessary. Progentís Dynamics GP/Great Plains Software support engineers can show you how to install, customize and administer Dynamics GP 2010 as well as older versions of Dynamics GP.

Remote Technical Support for Voice Over IP Phones
Consultant Services

Cisco Unified Communications Manager (CUCM or Unified CM), previously known as CallManager, acts as the core of Cisco's communications and collaboration portfolio. Cisco Unified CM and Unified Communications Manager Express offer a location-independent IP-PBX by integrating closely with apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express (CUE) for voicemail management, Mobile Connect for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact center. Progent's CCIE-certified consultants can assist with any aspect of Unified CM support and troubleshooting in areas such as integrating Cisco VoIP phones and video IP phones, reviewing dial plans, setting up SIP connections and PSTN support, deploying Cisco ISR routers with CUBE networking support, creating UCS server clustering systems for high availability, and integration with Microsoft Exchange Server and Skype for Business.

Microsoft Exchange IT Consultant
Exchange 2003 Technical Support Services in Philadelphia, PA

Progent's Microsoft certified support team can show you how to define and implement a smooth in-place Microsoft Exchange 2003 migration strategy that minimizes productivity downtime, reduces long-term support demands, and makes your Microsoft Exchange Server 2003 easy to manage. For complicated multi-server or multi-location upgrades, Progent offers the knowledge and experience to finish your move rapidly and affordably. Progent's Exchange 2003 support, troubleshooting, and design services include expertise with the configuration of outside vendor enhancements of Microsoft Exchange 2003 Server that are in keeping with your business needs.

SonicWALL VPN Network Consultants
SonicWALL IT Services Walnut Creek, California

Progent's SonicWALL experts can show you how to configure, maintain, and update SonicWALL firewall appliances inculding the newer SonicWALL TZ family of appliances and the older SonicWALL PRO 1260 Secure Switch products. Progent's CISSP certified consultants, CISM qualified security professionals, and CISA certified IS security audit consultants can help you create an end-to-end network protection strategy, including documented policies, and build security into your corporate processes.

Antivirus Support
Antispam Technical Support Services El Paso

Email Guard by Postini provides continually updated spam and virus blocking, data filtering, and protection from e-mail-borne directory harvesting and DSA attacks. Progent is a Postini partner and service firm. If your business is too small to qualify for a regular Postini license, you can still get the use of Postiniís Perimeter Management services via Progentís E-Mail Guard spam filtering and anti-virus aggregation offering. Progentís expert e-mail security consultants can show you how to develop an email security plan that includes anti-spam and virus defense services and policies.

Online Support for Exchange 2007 Edge Server
Microsoft Exchange 2007 Professional San Antonio

Progent's expert consultants can help you define and implement an efficient in-place Microsoft Exchange 2007 migration plan that avoids productivity disruption, reduces long-term service demands, and makes your Exchange 2007 Server easy to manage. For complex multiple server or multi-location migrations, Progent has the experience to finish your project quickly and economically. Progent's Exchange Server 2007 support, repair, and consulting offerings include expertise with the configuration of outside vendor enhancements of Microsoft Exchange Server 2007 and the design of unified messaging solutions based on Exchange 2007 Server.

Remote Support for Windows Active Directory
Windows 2008 Active Directory Online Help Virginia Beach, VA

Microsoft Windows Active Directory requires significant practical experience to integrate optimally across a large corporation. Progentís Microsoft certified engineers are skilled in designing, deploying, and maintaining sophisticated Enterprise Active Directory installations. Progentís areas of proven competence with Windows 2012 R2 and 2008 Active Directory include replication issues, multi-domain partition configurations, correcting corrupted Active Directory objects, dealing with residual beta software configuration objects in online Active Directory systems, and repair of failed configurations of AD and AD-integrated programs.

SCCM Asset Inventory Network Consultants
Technology Consulting Services for SCCM Patch Management Albuquerque, NM

Microsoft System Center Configuration Manager controls management costs by providing smart solutions for deploying, patching, and analyzing the desktops, servers, and mobile devices across an IT environment. System Center Configuration is based on core Microsoft architectures such as Microsoft Windows Server Update Services (WSUS) and Windows Server Active Directory and replaces System Management Server 2003 as the best utility for companies of any size to ensure that networks are properly configured in order to enhance availability, security, and efficiency. Progent's certified consulting professionals can help you to install System Center Configuration Manager to minimize change and configuration management costs, improve network security, improve productivity by keeping software up-to-date, enforce compliance with software licenses, and record software usage patterns to help you arrive at informed purchasing decisions.

Exchange 2013 DLP Integration Support
Exchange 2013 DAG Specialist San Mateo, CA

Microsoft Exchange 2013 incorporates significant improvements to the functionality of its predecessor Microsoft Exchange 2010 and delivers important innovations as well as a redesigned structure. These enhancements affect vital areas like manageability, high availability (HA), compliance, operational costs, collaboration, expandability, throughput, cross-version interoperability, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can assist your organization to understand the potential business benefits of upgrading to Exchange Server 2013, design an efficient test and deployment strategy, and train your IT staff to manage your Exchange Server 2013 solution. Progent can also provide ongoing remote support and management services for Exchange Server 2013.


















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