Computer Help for Midsize Organizations

Additional Topics of Interest

Mac Online Specialist
Garland, Texas OS X Troubleshooting Engineers

Progent offers nationwide online technical support and consulting services for companies who run Apple macOS and OS X networks or whose information systems feature a mix of Mac and Microsoft Windows technology. Progent's consultants offer Apple macOS and OS X users a range of IT services such as desktop assistance, upgrading to the current version of macOS from earlier versions of Apple macOS or OS X, plus expertise with Mac application software. Progent can also help your business with Apple iPhone and Apple iPad integration and management, or moving to iCloud services. Remote network consulting provides optimum leverage for your information technology budget by extending client efficiency and shortening the hours charged for network analysis and repair. Advanced remote access technology and experienced technicians and engineers allow Progent to handle most network issues without wasting time and expense by going to your location. In the vast majority of cases your network issues can be dealt with over the phone or via a combination of phone help and online access. Progent can put you in touch with Cisco CCIE network experts and CISSP certified security professionals to assist you with the most challenging system issues.

Consultants for Security Vulnerability Evaluation
Consulting for Computer Security Assessment Richmond, VA

Progent has created several security packages intended to deliver larger corporations an impartial and comprehensive security evaluation from a team of qualified security engineers. All Progent's network security assessment bundles incorporate a collection of procedures including network scans from inside and from outside the corporate security perimeter, expert analysis of results by certified security engineers, creation of a paper documenting the findings, plus an interactive high-level executive summary and a detailed live outbrief for in-house network managers.

SCVMM 2012 Security and Compliance Support and Setup
SCVMM Migration Consulting

Progent can assist organizations of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and library resources; design, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for comprehensive reporting. Progent can help you to upgrade from an older edition of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to optimize and repair your current SCVMM 2012 environment to make sure you realize maximum return on investment.

Windows 7 Migration Information Technology Outsourcing
Consulting for Windows 7 Houston, Texas

Progent's certified consultants can provide remote and onsite consulting expertise to help you to administer, support, and troubleshoot PCs based on Windows 7 and can also provide assistance with migrating to Windows 8.1 or Windows 10 from Windows 7. Progent offers support for change management, network security, backup and restore, remote connectivity, smartphone and tablet management, Wi-Fi network design, and 24x7 system monitoring and alerts.

Microsoft T-SQL Reporting
Coder Alameda, CA

Progent's Microsoft-certified SQL Server application developers and database administrators offer remote expertise to help organizations of all sizes to build, manage, and troubleshoot applications powered by the Microsoft SQL Server RDBMS and .NET framework. Progent's SQL Server consultants can provide support for any phase of application development in solutions that can include small office databases to N-tier VLDB applications and data warehousing.

Microsoft Navision Network Consultant
Technical Support Companies

Progent can provide you with programmers who can modify your Microsoft Business Solutions ERP, MRP, and accounting system applications to suit your unique business needs. Progent’s Microsoft-certified support experts provide expertise in Microsoft Dynamics AX ERP Software, Microsoft NAV Business Management Software, Microsoft Solomon, and Microsoft Business Solutions Retail Management Software. Progent also offers custom e-Commerce integration services for secure, company-wide information sharing plus interfacing with CRM applications.

Office 365 Outlook Small Business Network Consulting Services
Atlanta, GA National Information Technology Management

Progent's Office and Office 365 consultants can help companies of any size to incorporate Office desktop and Office 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless productivity solution that provides quick ROI and enables better business outcomes. Progent can help you to integrate Microsoft Office or Office 365 apps with one another and with other key Microsoft technologies including SharePoint Server, Microsoft Exchange Server and SQL Server deployed locally or hosted in the cloud. Progent's consultants can also help you to fix compatibility problems between different releases of Office desktop and offers live online training to individuals or teams.

24x7 Call Center Consulting
Help Desk Call Center Professional

The Help Desk Call Center support delivery structure adopted by Progent gives small businesses an effective option to reliance on independent consultants by offering broad expertise shared by numerous engineering groups, optional 24x7 access to emergency assistance, escalation capability to appropriate experts for handling the most intractable problems, support consistency and reliability, prompt follow through overseen by seasoned support managers, a selection of easy-to-use mechanisms for initiating support tasks, and excellent process visibility made possible by trouble ticket updates and accessible through a web-based portal.

Onsite Technical Support for Macintosh OSX
Remote Consulting for Macintosh OSX in Boston, Massachusetts

Progent's experts can provide Mac users a range of services including desktop support, Apple macOS and OS X expertise, Apple Mac co-existence with Windows networks, Entourage and email help, security services, and custom training. Progent can assist businesses to migrate to macOS from Mac OS X or other earlier versions of OS X and Progent can offer help with Apple macOS and Mac OS X application software. Progent can also assist your business with iPhone integration and Apple iPad management, or migrating to Apple's iCloud services. For computer environments built exclusively on macOS or OS X or for networks incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent's Apple, Cisco, and Microsoft professionals have the background and depth to handle the difficulty of designing, configuring and supporting a network infrastructure that is available, secure, efficient and aligned with your organization's objectives.

Security Scan Consultancy
External Security Inventory Consulting Services

Progent provides small organizations two low-cost security evaluation scanning packages that provide, at a set fee, remotely administered inventory scans of your security profile which are evaluated by professional security specialists who assess the data collected by the scan, deliver objective summaries of your existing network security, and offer suggestions for remediation. Progent offers two non-overlapping security inventory packages for external and internal scanning that are priced to meet the restricted budgets of small businesses while providing enterprise-class assessments of your IT network's vulnerability to attack.

Microsoft Expert Online Technical Support for Windows 8.1 Work Folders
Scottsdale, Arizona Small Office Network Consultant for Windows 8.1 Remote Desktop

Windows 8.1 is engineered to run on devices ranging from smart phones and tablets to engineering workstations. An abundance of new and improved features, including its touchscreen interface and iconic live tiles GUI, offer a broad selection of advantages for organizations who understand how to put them to work. Progent's Windows experts can help bring your organization up the learning curve with Windows 8.1 and show you how to derive significant competitive advantage from the operating system's many new and enhanced technologies.

Information Technology Consulting Firm for Small Office
Small Office Integration Consultant Ohio

Progent's Microsoft and Cisco certified network engineers offer expert help with a broad array of technologies and can deliver that expertise by phone nationwide or in person in select cities across the United States and anywhere in California. Progent offers remote help for networks powered by Windows, UNIX, Linux, Sun Solaris, or Apple macOS and OS X, or for environments that include a combination of Microsoft and UNIX-family technology. Progent also offers the expertise of Cisco CCIE network engineers for the toughest network issues, as well as the the support of CISA and CISSP-qualified security consultants to assist with complex security design and troubleshooting. Progent has delivered online network support to companies in all 50 states in the U.S.

Cisco SIP and CUBE Professional
Specialist for CUCM and SIP

Progent's Cisco CCIE-certified SIP integration experts can help your business to plan, integrate, manage, debug and enhance Cisco's SIP connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-connected SIP trunks and offer cost-effective remote or on-premises support to assist you to move efficiently to a productive communications network that offers fast return on investment. Progent's certified Microsoft unified communications consultants can assist you to configure interfaces between Cisco's CUBE SBC and Microsoft's rich media platforms such as Skype for Business and Lync for access to a SIP PSTN trunk.