Progent's outsourcing services are geared specifically to meet the budgetary and operational needs of small businesses who can't spend months negotiating complex and costly outsourcing contracts and whose IT requirements typically rely on standard applications and architectures rather than highly customized environments. The expertise represented by Progent's consulting team allows Progent to offer more dependable and efficient service than is likely to be available from individual consultants or small consulting firms.

Progent offers a variety of IT outsourcing services for small businesses in the Oakland/Berkeley area:

	Linux Developer Support		If you are creating UNIX or Linux software on a network that includes Windows-based servers, desktops and application software, Progent offers Information Technology outsourcing and support services that keep your computer network up and running while freeing you to focus on your area of high-value expertise. By using automated server monitoring and providing remote and on-site services as needed, Progent provides Linux developer support that offers a cost effective way to maintain an IT network that features redundancy, security and performance.
	Microsoft SMS Server Consultants		Progent has in-depth experience helping businesses save time and money by using Microsoft SMS to better manage configuration and change processes. Progent can help you setup SMS 2003 to reduce network management costs, improve network security, increase productivity by keeping software up-to-date, ensure compliance with applications licenses, and track applications usage patterns to help you make intelligent buying decisions.
	24 x 7 Server Monitoring and Management Services		Progent's 24 by 7 Server Monitoring and Support keep your network under continual observation via remote monitoring utilities based on the advanced NetIQ technology incorporated into Microsoft's Operation Manager software. Progent can configure, manage, evaluate and react to real-time system data in order to identify and resolve potential issues before they impact your operation.
	Redundant Internet Connection Consulting		Few small businesses have the in-house expertise required to work effectively with multiple Internet Provides, coordinate the required documentation steps with Internet numbering authority organizations, and be able to configure advanced routing protocols such as BGP and Hot Standby Router Protocol (HSRP). Progent's network infrastructure experts and Cisco CCIE-certified technical team members can help you apply the latest connectivity solutions to implement cost-effective fault-tolerant Internet links.
	Operations Manager Support Services		Progent has extensive experience both supporting Microsoft Operations Manager 2005 (MOM) and using this powerful server monitoring software to increase network reliability, performance and security. You can outsource network monitoring and management to Progent's Microsoft-certified support team. With years of network management experience, these Information Technology experts can also act quickly on the information generated by MOM to keep mission-critical servers running smoothly.
	Microsoft SQL Server Database Support		The sophistication and integration demands of Microsoft SQL Server 2000 requires an IT professional with hands-on expertise and broad knowledge in architecting and crafting data-driven end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical staff, with an average of over ten years of background in Microsoft integration, assures you success in designing, deploying and managing successful Microsoft SQL Server solutions that are well integrated with the Microsoft .NET family.
	SharePoint Consultants		Progent's Microsoft-certified staff can help you evaluate the business case for using SharePoint Portal Server 2003, provide configuration and deployment expertise, architect your network infrastructure, help integrate your standard and custom application software to operate with SharePoint, develop a organization-wide security plan that incorporates portal technology, and deliver troubleshooting and Help Desk support services.
	Apple Macintosh Support		Progent's Apple certified experts can help you setup Microsoft Entourage and Exchange Server so your Apple Macintosh users can collaborate with team members who run Outlook. With Microsoft Entourage 2004 for Macintosh, you can get and send email, search your Exchange Server global address list (GAL), import recipient email addresses, synchronize your calendar and invite people to meetings with your Exchange account.
	Windows and Linux Coexistence Support Consultant		Progent can help you deploy Microsoft Windows Services for UNIX (SFU) to achieve integration between Windows and Linux networks. SFU provides interoperability between Windows 2003 and various flavors of UNIX and Linux including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows folders over NFS and seamless authentication in native Windows Server 2003 Active Directory environments. SFU's Interix subsystem includes a full set of UNIX tools and shells, support for a single rooted file system, and a developers kit for porting applications.

White Paper: Reasons for Outsourcing
We have written a white paper that summarizes the benefits a small company can derive from outsourcing IT administration services. To read this document and find out the reasons outsourcing can reduce costs and enhance productivity, visit Small Firm IT Outsourcing Benefits.

Progent offers 24x7 onsite computer help and IT outsourcing services in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the Oakland/Berkeley area and you need technical help, information technology outsourcing, or high-level services from a Progent engineer:

Call 510-899-7400 or send email to information@progent.com