San Francisco East Bay Oakland, Berkeley, Alameda:
Small Business IS Outsourcing Support How Outsourcing IT Support Is Smart business
Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo
Small and midsize companies in the Oakland/Berkeley area utilize IT outsourcing to lower network support costs and increase the strategic value of their computer networks. With IT outsourcing, small companies gain the reliable availability of experienced network engineers while avoiding the high cost of hiring and managing an effective internal IT services group. IT outsourcing enables small businesses to deploy staff and capital more efficiently so that management can focus internal resources on improving the core business while at the same time having the benefit of excellent and consistent network support.
IT outsourcing has grown in popularity among small companies because of its proven benefits. Key reasons for small businesses to rely on outsourced IT support services include:
Remove IT support as a major distraction to senior management
Minimize network service and operating expenses
Redirect in-house IT expertise to strategic business initiatives
Ensure dependable and timely access to certified network support professionals
Affordably supplement internal resources with high-end expertise
IT outsourcing services from Progent are designed to address the financial realities and functional necessities of small organizations who lack the budgets and bandwidth to hammer out complicated outsourcing agreements with giant IT service providers and whose networks lack the rigid standardization required for mass-market IT service companies to work effectively. The breadth and depth of expertise represented by Progent's engineering staff permits Progent to provide more consistent and efficient support than freelance consultants or small service firms can offer.
Progent offers small and midsize organizations a wide selection of IT support options featured on Progent's web. Below links describe some of the services and benefits available for companies in the Oakland/Berkeley area:
Few small businesses have the internal experience demanded to coordinate efficiently with multiple Internet Service Providers, manage the necessary documentation steps with Internet numbering organizations, and implement advanced routing mechanisms such as BGP and Hot Standby Router Protocol (HSRP). Progent's Internet connection consultants and Cisco CCIE infrastructure consultants can help your company to successfully deploy advanced connectivity solutions to create affordable fault-tolerant ISP links.
Progent provides advanced Microsoft Forefront TMG support and Microsoft ISA Server expertise. These proven Internet security platforms contains a full featured application-layer aware firewall that can protect your system from attack by external and internal threats. Forefront TMG and ISA Server perform deep examination of Internet protocols to detect many threats that can elude traditional firewalls. The integrated firewall and VPN architecture of Microsoft Forefront TMG and ISA Server permit stateful filtering and monitoring of all VPN streams. ISA Servers, and their latest generation named Forefront Threat Management Gateway, are the mainstay of Microsoft's system security strategy, and Progent's Microsoft-certified engineers and CISSP, CISA and CISM certified security consultants can help you strengthen your IT protection by deploying ISA Servers and Forefront TMG.
Lync Server 2010 and its predecessor Office Communications Server 2007 allow workers to communicate with colleagues quickly, dependably, and from within any program. Applications controlled by Microsoft Lync Server 2010 and Microsoft Office Communications Server include VoIP, web conferencing, and enterprise-grade instant messaging. Progent's certified Microsoft Lync Server 2010 engineers and MS Communications consultants can help you to plan and integrate a Microsoft Lync Server 2010 or a Microsoft Office Communications Server installation so that your business can get all the benefits of the platform's powerful features. Progent can in addition show you how Microsoft Lync Server 2010 and Microsoft Office Communications Server communicate with other components of MS Office so that workers using applications such as Office Outlook, Excel, Office Word, or collaborative portals like SharePoint can take advantage of IM while running those applications.
Progentís Wireless Site Survey assists you to plan and install a 802.11a/b/g/n (WiFi) wireless LAN optimized for your facilities, providing you a wireless solution that delivers the reception, performance, capacity, Quality of Service, security, and hand-off capability your company requires. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more comprehensive on-premise service. Progentís on-premise wireless survey includes onsite walkthroughs, spectrum and data protection assessment of your existing WLAN, evaluation of your buildingís layout, testing for radio frequency contention, RF propagation modeling, identification of the best locations for client-specified Wireless Access Points including Cisco and Apple AirPort equipment, and a comprehensive document describing the new WLAN.
Progent offers access to the affordable support of online Internet connectivity consultants to help your company to assess or enhance your Internet services so your Internet access solution matches your business needs. Services provided by Progent include evaluation of your existing bandwidth use, vendor and plan comparison and selection, network provisioning, and overseeing a smooth switchover to a new ISP and/or service arrangement. Provisioning can include enhancing current routers and deploying new ones, setting up firewalls, and designing dependable BGP configurations.
Progent has an extensive background both providing MS System Center Operations Manager support and deploying this advanced monitoring software to enhance network availability, performance, and protection. Your business can outsource server management to Progent's Microsoft-certified support experts. With years of server maintenance background, Progent's Information Technology consultants can also react quickly to the information generated by Microsoft Operations Manager to make sure that mission-critical environments remain online.
Progent can deliver a broad array of cost-effective desktop support services to assist you company to install, configure, troubleshoot, and manage desktop PCs and notebooks based on Microsoft Windows, Apple Mac OS X, or various editions of Linux. Progent's desktop support services include remote and on-site help and range from emergency troubleshooting to comprehensive outsourcing of desktop administration and technical support.
Virtual Windows desktops and applications offer the advantages of simplified administration, lower PC investment, increased availability, and enhanced data protection. Progent's Citrix-certified desktop virtualization consultants can help your business to design, implement, manage, and troubleshoot a virtualized Windows desktop and application delivery system by providing Citrix XenDesktop consulting and XenApp support services. Progent's Citrix-certified experts can assist your company to configure XenDesktop and XenApp technology with your servers, end-user devices, and peripherals; upgrade your existing virtual desktop software to the latest releases of XenDesktop or XenApp; and deliver advanced online technical support. Progent can also instruct your network managers to follow industry leading practices to maintain your XenDesktop or XenApp solution effectively.
White Paper: Advantages of Outsourcing
Progent has put together a report that summarizes the advantages a small business can realize by outsourcing IT administration services. To view this summary and learn how outsourcing can reduce costs, streamline management, and enhance productivity,
click Small Company IT Outsourcing White Paper.