Onsite Service Available in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo

Small and midsize companies in the Oakland/Berkeley area utilize IT outsourcing to lower network support costs and increase the strategic value of their computer networks. With IT outsourcing, small companies gain the reliable availability of experienced network engineers while avoiding the high cost of hiring and managing an effective internal IT services group. IT outsourcing enables small businesses to deploy staff and capital more efficiently so that management can focus internal resources on improving the core business while at the same time having the benefit of excellent and consistent network support.

IT outsourcing has grown in popularity among small companies because of its proven benefits. Key reasons for small businesses to rely on outsourced IT support services include:

  • Remove IT support as a major distraction to senior management
  • Minimize network service and operating expenses
  • Redirect in-house IT expertise to strategic business initiatives
  • Ensure dependable and timely access to certified network support professionals
  • Affordably supplement internal resources with high-end expertise

IT outsourcing services from Progent are designed to address the financial realities and functional necessities of small organizations who lack the budgets and bandwidth to hammer out complicated outsourcing agreements with giant IT service providers and whose networks lack the rigid standardization required for mass-market IT service companies to work effectively. The breadth and depth of expertise represented by Progent's engineering staff permits Progent to provide more consistent and efficient support than freelance consultants or small service firms can offer.

Progent offers small and midsize companies a wide selection of network consulting options highlighted on Progent's web. Below links contain details a few of the support services and advantages Progent offers for companies in the Oakland/Berkeley area:

Windows Server 2012 R2 Essentials Consulting Services

Windows Server Essentials is an affordable, entry-level operating system that enables small businesses to transition from the traditional stand-alone in-house datacenter to the modern hybrid networking paradigm that includes both local and cloud-hosted resources. Progent's Microsoft Gold-certified Windows Server 2012 R2 Essentials consultants can provide budget-friendly remote consulting and troubleshooting for Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business benefits of moving to WS 2012 R2 and implementing a hybrid on-premises/cloud design for your network environment. Progent can provide full-service project management so you can design and carry out a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. (Find out about Progent's Office 365 integration solutions with on-premises Exchange and Microsoft Azure planning and integration support.) Progent can also provide as-needed consulting, technical support, and customized training.

Custom Web Development Support Services

If you need to redesign your company web site, develop in-house information sharing portals for areas such as HR or worker education, build a powerful web presence for a new business, or create enterprise-class, data-driven web applications, Progent offers talented web site architects and custom software developers. Progent's team can also assist you to create and manage a secure, fault-tolerant server and communications infrastructure to leverage your web applications. For creating and managing database-driven web solutions, Progent offers SQL Server software development, Oracle database programming and DBA consulting support, MySQL expertise, and Office Access application development.

Mac Assistance

Progent's consultants offer Apple Mac OS X users a variety of IT services including online Mac OS X desktop support, help with Mac OS X applications, Entourage or Outlook for Mac and Exchange consulting, Macintosh security and network infrastructure consulting, co-existence between Apple Mac OS X and Windows environments, and individual training. For computer networks built solely on Apple Mac OS X or for environments incorporating a combination of Apple Mac OS X, Linux, and MS Windows-based servers and desktops, Progent has the experience and depth to handle the challenge of designing, configuring, and maintaining a network infrastructure that is dependable, protected, fast, and supportive of your business goals.

Microsoft SQL Server 2014 Consulting and Development

SQL Server 2014 includes major enhancements in critical areas such as speed, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory technology that operates seamlessly across all workloads including Online Transaction Processing, enterprise data warehousing, and business analytics. Progent's Microsoft Gold-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite services that include system design, deployment, administration, troubleshooting, and software development expertise to help businesses of any size to realize maximum business value from their SQL Server 2014 investment. In case you are currently using SQL Server 2014, Progent can assist your company to carry out a cost-effective migration to Microsoft SQL Server 2016.

System Center 2012 Virtual Machine Manager (SCVMM 2012) Consulting and Troubleshooting

Progent's SCVMM 2012 consultants can help businesses of all sizes to follow leading practices to set up SCVMM 2012 hosts, fabric, storage, and library resources; design, deploy, and manage private clouds, VMs, and VMM services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class reporting. Progent can help you to upgrade from an earlier release of System Center Virtual Machine Manager or from a third-party management system, and Progent can assist you to optimize and repair your existing SCVMM 2012 environment to make sure you realize maximum business value.

Engineering for Non-stop Networks

Progent's engineering services for high availability small business IT systems provide Microsoft and Cisco-certified network experts who can show you how to implement a fault-tolerant network that includes essential technologies and processes for line-of-business environments. Progentís high-availability design professionals can help implement a network architecture with features such as multi-path Internet connections, network load balancing, non-stop data centers, high-availability interoffice connectivity, and multi-site failover systems.

White Paper: Reasons for Outsourcing
Progent has published a report that discusses the benefits a small organization can realize from outsourcing IT administration services. To view this document and learn the reasons outsourcing can reduce costs, streamline administration, and enhance efficiency, visit Small Business Information Technology Outsourcing Benefits.

Progent provides onsite computer help, remote consulting support, and optional 24x7 emergency technical help in Oakland, Alameda, Berkeley, Emeryville, Richmond, El Cerrito, Piedmont, Albany, San Pablo, Pinole, Crocket, Hercules, Rodeo and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the Oakland/Berkeley area and you require technical assistance, IT outsourcing, or top-level expertise from a Progent consultant, call 510-899-7400 or visit Contact Progent.

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