Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Citrus Heights and Roseville area small businesses take advantage of IT outsourcing to cut network maintenance expenses and increase the business value of their information networks. Outsourcing gives small companies fast and consistent access to computer service experts without requiring that companies take on the burden of managing a large in-house IT support staff. IT outsourcing frees your company to concentrate on strengthening your core business without giving up high-quality IT support.

At one time, IT outsourcing for small businesses was considered unaffordable for the small business and unprofitable for the IT service provider. As a result, small companies were underserved by third-party support organizations. Now IT outsourcing is experiencing dramatic growth among small companies who wish to:

  • Keep management focused on core business issues
  • Control head count and IT operating expenses
  • Free up in-house personnel to work on line-of-business tasks
  • Gain timely access to world-class network engineers
  • Find an appropriate mix of external technical expertise and internal IT support

Progent's outsourcing services offer the flexibility to be affordable and effective for small businesses who can't justify adding internal head count or committing to expensive third-party service providers but who are also reluctant to trust their entire business network to the skill and availability of an individual consultant.

Progent can provide small organizations a wide selection of computer consulting services featured on Progent's web site. Below links contain details some of the services and advantages Progent can provide for businesses in the Citrus Heights area:

Meraki 802.11ac Wireless Access Point Planning and Configuration Help

Progent's Meraki Wi-Fi AP experts provide online and onsite support to assist businesses of any size to design, install, maintain, upgrade or troubleshoot Wi-Fi systems that include Cisco Meraki APs. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a large campus or a nationwide enterprise. Progent can also help you to configure additional Cisco technology including Catalyst, Nexus and Meraki switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides identical access, performance, security, manageability and availability for wired and wireless users regardless of their location or computing device. (Check out Meraki switches configuration and management.)

Microsoft SQL Server 2014 Integration and Development

SQL Server 2014 includes major improvements in key areas including speed, uptime, compliance, and cloud readiness. SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates seamlessly across all workloads including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consultants can deliver efficient remote and onsite services such as system design, configuration, management, remediation, and application development expertise to enable organizations of all sizes to achieve fast return from their SQL Server 2014 deployment. If you are currently using Microsoft SQL Server 2014, Progent can help you to carry out a smooth transition to Microsoft SQL Server 2016.

Desktop Support Services

Progent can deliver a broad array of affordable desktop consulting and support services to assist you business to install, integrate, repair, and manage workstations and laptops powered by Microsoft Windows, Apple Mac OS X, or popular editions of Linux. Progent's desktop support and management services include remote and on-premises help and vary from urgent help to complete outsourcing of workstation management and technical support.

Citrix Virtual Desktop Solutions Experts

Virtualized Windows desktops and applications offer the advantages of easier administration, lower PC investment, increased uptime, and enhanced security and compliance. Progent's Citrix virtual desktop experts can help your business to design, deploy, manage, and support a virtual Windows desktop and application delivery solution by providing Citrix XenDesktop consulting and XenApp support. Progent's Citrix-certified engineers can help your company to configure XenDesktop and XenApp technology with your servers, user computers, and peripherals; migrate your older desktop virtualization software to current releases of Citrix products; and deliver comprehensive online troubleshooting. Progent can also instruct your IT staff to adhere to industry leading practices to manage your XenDesktop or XenApp solution efficiently.

Windows Server 2016 Hybrid Cloud Solutions

Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to design and carry out a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud-centric, or hybrid architecture. Progent can assist your company to assess the benefits of Windows Server 2016 for your environment and can help you with any aspect of designing, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 solution. Progent can help your organization to benefit from the many new high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 such as Windows Containers, Shielded Virtual Machines, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM software load, Storage Replica, plus workgroup and multi-domain clusters.

Mac Experts

Progent's experts offer Apple Mac OS X clients a range of IT services including online Mac desktop help, help with Mac OS X applications, Entourage or Outlook for Mac and Exchange consulting, Macintosh security and network infrastructure consulting, integration between Apple Mac and Microsoft Windows networks, and individual training. For computer systems built solely on Apple Macintosh or for environments incorporating a combination of Apple Mac OS X, Linux, and Windows-powered servers and desktops, Progent has the experience and depth to handle the complexity of architecting, installing, and supporting an IT infrastructure that is dependable, protected, efficient, and aligned with your business objectives.

Microsoft Office 365 Integration Solutions with On-premises Exchange

Microsoft allows you to create transparent hybrid ecosystems that integrate Office 365 and local installations of Exchange. This allows you to have certain Exchange mailboxes hosted at your physical datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical problems and also can provide comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is successfully completed on schedule and on budget. To learn more about Progent's consulting services for hybrid Office 365 and on-premises Exchange systems, go to Office 365 integration with on-premises Exchange.

ProSight Network Audits

Progent's ProSight Network Audits are a quick and affordable way for small and medium-size organizations to obtain an objective evaluation of the overall health of their information system. Based on some of the top remote monitoring and management platforms in the industry, and supervised by Progent's world-class group of information technology professionals, ProSight Network Audits show you how closely the deployment of your core network assets conform to industry leading practices. Both the Basic and Advanced options for ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver instant benefits such as a cleaner and more secure Active Directory environment. Both options also offer the ongoing benefits of cutting-edge remote network monitoring and management (RMM) technology. These advantages can include lower-cost network management, improved compliance with government and industry security requirements, higher utilization of network assets, quicker problem resolution, more reliable backup and restore, and less downtime. To find out more about ProSight Network Audits and to see sample reports, visit ProSight Network Audits.

Progent White Paper: Benefits of Outsourcing
Progent has written a white paper that summarizes the advantages a small company can realize by outsourcing network support functions. To read this document and learn the various ways outsourcing can conserve costs, streamline administration, and maximize productivity, visit Small Company IT Outsourcing White Paper.

Progent offers on-premises IT assistance, online technical services, and optional round-the-clock emergency technical help in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks and cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are looking for technical support, IT outsourcing, or advanced services from a certified Progent engineer, call 916-910-1200 or visit Contact Progent.

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