Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Citrus Heights and Roseville area small businesses take advantage of IT outsourcing to cut network maintenance expenses and increase the business value of their information networks. Outsourcing gives small companies fast and consistent access to computer service experts without requiring that companies take on the burden of managing a large in-house IT support staff. IT outsourcing frees your company to concentrate on strengthening your core business without giving up high-quality IT support.

At one time, IT outsourcing for small businesses was considered unaffordable for the small business and unprofitable for the IT service provider. As a result, small companies were underserved by third-party support organizations. Now IT outsourcing is experiencing dramatic growth among small companies who wish to:

  • Keep management focused on core business issues
  • Control head count and IT operating expenses
  • Free up in-house personnel to work on line-of-business tasks
  • Gain timely access to world-class network engineers
  • Find an appropriate mix of external technical expertise and internal IT support

Progent's outsourcing services offer the flexibility to be affordable and effective for small businesses who can't justify adding internal head count or committing to expensive third-party service providers but who are also reluctant to trust their entire business network to the skill and availability of an individual consultant.

Progent can deliver small and midsize organizations a broad range of network consulting options featured on Progent's web. The following links contain details a few of the support services and benefits provided for businesses in the Citrus Heights area:


Microsoft Windows Server 2012 R2 Integration Support

Progent's Microsoft-certified Windows Server 2012 consultants can help you to assess the business value of Windows Server 2012 R2 for your company, develop pilot environments and migration plans, tune your network infrastructure for local, multi-location, cloud-based, and hybrid environments, educate your IT management, team, create an enterprise-wide security strategy, streamline network administration, assist with application development, and generate and test a disaster recovery/business continuity plan.

Office Word and Office 365 Word Consulting and Training

Progent's Office Word and Office 365 Word experts offer a wide range of affordable online consulting services to assist your organization to manage and troubleshoot your current Microsoft Word solution or assist you to move to a newer version of Microsoft Office Word. Support offered by Progent's experts include VBA software development, identifying and resolving compatibility issues between various releases of Office Word, interfacing Word with different Office applications like Office Excel and Microsoft Outlook or with 3rd-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone integration, and online Office Word training tailored for your special requirements.

Android Phone and Tablet Integration

Progent's Android phone integration expertise have years of background providing remote and on-premises assistance for organizations of any size who want to incorporate Android phones into their IT networks so that users can communicate and collaborate from virtually anywhere. Progent has the range of know-how to resolve technical issues that span numerous vendors and that represent a combination of older and current information technology. Progent provides affordable online consulting to assist you with any aspect of designing, configuring, managing and maintaining your BYOD solution. Progent can deliver as-needed technical support to assist you to handle particularly challenging IT issues, or Progent can provide comprehensive project management support to help you finish major network initiatives on time and within budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to help you manage and use Android phones and tablets efficiently.

After-hours Remote Support

Progent's low-priced extended hours remote technical support program offers companies round-the-clock availability of remote technical support from Progent's TRC. Support services available beyond standard work hours include fixing problems with Windows server products, Microsoft Windows desktop support, assistance with Microsoft Office programs, network and system backup and recovery, and fundamental routing and switching support for Cisco technology.

High Availability Internet Connection Support

Few small businesses have the internal expertise needed to coordinate efficiently with multiple Internet Provides, manage the necessary configuration processes with Internet numbering organizations, and setup advanced routing protocols like as BGP and HSRP. Progent's Internet connectivity experts and Cisco CCIE-certified infrastructure consultants can help you to successfully deploy the latest connectivity solutions to implement cost-effective fault-tolerant ISP links.

White Paper: Benefits of Outsourcing Network Support from Progent

Progent has published a white paper that details the advantages organizations of any size can derive from outsourcing or co-sourcing network consulting from Progent. Progent's Network Support Outsourcing and Co-sourcing white paper describes Progent's proven service delivery paradigm for network support that can range from desktop troubleshooting to full-service application development. The report also shows ways that Progent's outsourcing support services can help clients to cut costs, improve productivity, and increase the value of their information system. To read Progent's white paper, click: Advantages of Outsourcing and Co-sourcing Network Support from Progent.

White Paper: Reasons for Outsourcing
Progent has produced a report that summarizes the advantages a small organization can derive from outsourcing network management services. To read this white paper and find out how outsourcing can reduce expenses, streamline management, and maximize efficiency, click Small Business IT Outsourcing Advantages.

Progent offers onsite network assistance, phone-based troubleshooting services, and optional 24x7 urgent assistance in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks and cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you require technical assistance, information technology outsourcing, or high-level services from a Progent consultant, call 916-910-1200 or visit Contact Progent.
















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