Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Citrus Heights and Roseville area small businesses take advantage of IT outsourcing to cut network maintenance expenses and increase the business value of their information networks. Outsourcing gives small companies fast and consistent access to computer service experts without requiring that companies take on the burden of managing a large in-house IT support staff. IT outsourcing frees your company to concentrate on strengthening your core business without giving up high-quality IT support.

At one time, IT outsourcing for small businesses was considered unaffordable for the small business and unprofitable for the IT service provider. As a result, small companies were underserved by third-party support organizations. Now IT outsourcing is experiencing dramatic growth among small companies who wish to:

  • Keep management focused on core business issues
  • Control head count and IT operating expenses
  • Free up in-house personnel to work on line-of-business tasks
  • Gain timely access to world-class network engineers
  • Find an appropriate mix of external technical expertise and internal IT support

Progent's outsourcing services offer the flexibility to be affordable and effective for small businesses who can't justify adding internal head count or committing to expensive third-party service providers but who are also reluctant to trust their entire business network to the skill and availability of an individual consultant.

Progent can provide small companies a wide selection of network consulting options highlighted on Progent's web site. The following links contain details some of the services and benefits Progent can provide for companies in the Citrus Heights area:

Microsoft Office Word and Office 365 Word Consulting

Progent's Office Word and Office 365 Word experts offer a broad range of economical online consulting services to help you to manage your legacy Microsoft Office Word environment or help you to upgrade to a newer release of Microsoft Office Word. Support offered by Progent's experts include VBA programming, isolating and resolving compatibility issues between various versions of Office Word, integrating Office Word with other Microsoft Office apps such as Excel and Outlook or with third-party platforms and plug-ins,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, and smart phone and tablet synchronization, and remote Office Word training tailored for your special requirements.

Microsoft SQL Server Programming Support

Progent's SQL Server developers can help your organization to create and support applications that utilize the SQL Server database platform. Progent adheres to leading lifecycle management practices to create efficient, easy-to-manage SQL Server applications and is able to work with a client's management to deliver projects in a timely and cost-effective manner. Progent for can help your company to create Microsoft SQL Server applications by providing a wide range of consulting support services such as specification of features and scope, data tier architecture, data integrity, T-SQL programming, software configuration, storage management, performance and I/O configuration tuning, backup and restoration strategies, clustering and virtualization, consolidation of stored procedures, synchronization solutions, security, and fault tolerance.

Windows Hyper-V Support

Progent's certified Hyper-V engineers can assist you to analyze the potential benefits of Hyper-V-based server virtualization for your business, conduct test implementations to verify Hyper-V's operation with your production software, assess your network architecture for optimal performance with virtualization technology, assist you to build Windows 2016 Hyper-V hybrid cloud solutions or implement a Windows Server 2012 R2 migration, educate your IT staff to monitor and administer Hyper-V, provide world-class consulting help for improving the protection of your virtual machines, design and validate business continuity processes that maximize system uptime, and deliver ongoing consulting and technical support including affordable online troubleshooting and comprehensive Help Desk services.

NetApp MetroCluster Disaster Preparedness Consulting

NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering with continual replication to deliver rapid, zero RPO disaster recovery (DR) between sites that are as far as 185 miles (300km) away from one another. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can help your business to plan, deploy, manage, upgrade, test and repair a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to choose a topology for your MetroCluster deployment that meets your functional needs and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster environment by delivering guidance with tasks like assigning disk pools, determining plexes layout, setting up NetApp FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, designing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your storage clusters, and testing your MetroCluster disaster recovery system to prove compliance with information assurance standards and government requirements.

Windows Active Directory Help

Progent's Microsoft-certified Active Directory experts have broad knowledge troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, damaged Active Directory objects, cleanup of beta software configuration objects in on-line AD systems, and restoration of unsuccessful setups of Active Directory and AD-enabled applications. Progent is also experienced in using advanced Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG. Progent can also suggest configuration strategies that address important areas such as AD naming standards, hierarchical structure, IT administration model, utilization and structure of group policy objects, as well as protection and auditing definitions. Progent can also analyze the impacts of server and service configurations on capability and performance. Progent can assist companies to plan and roll out configurations of AD Domain Services by providing Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud integration.

Examples of Remote Consulting Services for Cisco Routers

Among the typical remote Cisco router consulting services offered by Progent's certified Cisco experts are configuring hostname, IP addressing, routing maps, NTP, security logon banner and user accounts; setting up HSRP, aggregation, BGP to EIGRP redistribution, and ECN gateways; fixing BGP peering arrangements, routing maps, and BGP peering arrangements; upgrading router's IOS image; configuring and testing failover; fixing VPN tunnel issues; creating a network diagram and documenting router setup; plus policy and business recovery planning.

System Center 2016 Operations Manager Support Services

System Center 2016 Operations Manager is designed to ensure consistent performance and dependable availability for key applications by providing unified, mixed-platform tracking of physical and virtual resources installed throughout local systems and cloud environments. Progent's consulting team offers advanced online and onsite expertise to help businesses of any size to plan, implement, optimize, update and repair SCOM 2016 deployments. Progent's SCOM 2016 consulting experts can assist you to migrate to SCOM 2016 from earlier releases or from different IT infrastructure monitoring products, or integrate a variety of monitoring systems into a unified IT management ecosystem. Progent can also help you extend your SCOM 2016 scope to incorporate resources based in public clouds by delivering Microsoft Azure consulting and Amazon AWS hybrid cloud expertise.

Server Virtualization Solutions Experts

Virtual compute, storage and networking techniques allow businesses to optimize utilization, streamline network operations, and enhance application availability and data protection. operate several virtual machines on a single physical processor. Common usage scenarios for virtualization include resource efficiency, low-cost platforms for applications that only run on older OS software, and economical quarantining of application programming or testing environments from production systems. Progent's virtualization technology consultants can provide Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Windows Server Hyper-V Virtual Server help, VMware vSphere deployment, VMware NSX virtual network architecture and management, and Citrix XenServer virtual server support. Progent can install virtual servers to optimize performance, reliability and manageability while at the same time lowering costs; propose and verify disaster recovery strategies that minimize productivity loss in case of a catastrophe; and deliver continuing maintenance, troubleshooting, and consulting services as computer technology advances.

Windows Server 2012 R2 Essentials Cloud Integration

Windows Server Essentials is an affordable, entry-level operating system that allows small businesses to transition from the older stand-alone in-house datacenter to the new hybrid computing paradigm that includes both local and cloud-based resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts can provide budget-friendly online consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential productivity and cost benefits of moving to Essentials and adopting a hybrid on-premises/cloud design for your computing environment. Progent offers full-service project management support so you can plan and execute a smooth move to Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Online platforms and services. (Find out about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Azure integration consulting services.) Progent can also provide ongoing consulting help, technical support, and customized training.

ProSight DPS Automated Backup

ProSight Data Protection Services managed cloud backup and recovery services provide small and medium-sized organizations an affordable and fully managed solution for reliable backup/disaster recovery (BDR). Available at a low monthly price, ProSight DPS automates and monitors your backup activities and allows fast recovery of vital data, applications and virtual machines that have become lost or corrupted due to component breakdowns, software glitches, disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can provide world-class support to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when necessary, can help you to recover your business-critical information. Learn about the complete ProSight family of value-priced outsourced network management services for small and medium-size businesses

White Paper: Outsourcing Benefits
Progent has written a white paper that explains the benefits a small company can derive by outsourcing network administration functions. To read this summary and learn the reasons outsourcing can conserve costs, streamline management, and enhance efficiency, visit Small Business IT Outsourcing White Paper.

Progent can deliver onsite network support, remote consulting services, and optional round-the-clock emergency technical help in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks and cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you need computer assistance, information technology outsourcing, or top-level expertise from a Progent engineer, call 916-910-1200 or visit Contact Progent.

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