Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Citrus Heights and Roseville area small businesses take advantage of IT outsourcing to cut network maintenance expenses and increase the business value of their information networks. Outsourcing gives small companies fast and consistent access to computer service experts without requiring that companies take on the burden of managing a large in-house IT support staff. IT outsourcing frees your company to concentrate on strengthening your core business without giving up high-quality IT support.

At one time, IT outsourcing for small businesses was considered unaffordable for the small business and unprofitable for the IT service provider. As a result, small companies were underserved by third-party support organizations. Now IT outsourcing is experiencing dramatic growth among small companies who wish to:

  • Keep management focused on core business issues
  • Control head count and IT operating expenses
  • Free up in-house personnel to work on line-of-business tasks
  • Gain timely access to world-class network engineers
  • Find an appropriate mix of external technical expertise and internal IT support

Progent's outsourcing services offer the flexibility to be affordable and effective for small businesses who can't justify adding internal head count or committing to expensive third-party service providers but who are also reluctant to trust their entire business network to the skill and availability of an individual consultant.

Progent offers small and midsize companies a broad range of IT support services highlighted on Progent's web site. The following links contain details a few of the services and advantages Progent can provide for businesses in the Citrus Heights area:


Offsite DPM Backup Service Package

Remote backup is a vital part of any serious business continuity strategy. Progentís affordably priced Offsite DPM-based Backup Service Package combines the advanced capabilities of Microsoft Data Protection Manager with the world-class security facilities of the QTS (formerly Herakles) Colocation Center in Sacramento to provide ongoing, transparent remote backup for up to 2.5 Terabytes of critical data from one or more of your Windows servers. Progent's service offering includes all configuration, management, and tracking required for a comprehensive offsite backup system.

White Paper: Benefits of Outsourcing Network Support from Progent

Progent has written a white paper that details the benefits businesses of all sizes can derive from outsourcing or co-sourcing IT support from Progent. Progent's Information Technology Outsourcing and Co-sourcing white paper includes Progent's proven IT service delivery paradigm for IT support that can range from desktop configuration to advanced project management. The report also explains ways that Progent's outsourcing and co-sourcing services can help companies to reduce costs, accelerate productivity, and enhance the value of their information system. To read Progent's white paper, click: Benefits of Outsourcing and Co-sourcing Network Support from Progent.

VMware vSphere and NSX planning and deployment

Progent offers the support of a certified VMware VCDX consultant to help your organization design, deploy, manage and repair VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid deployments. Progent's VMware vSphere and vCloud consulting team can provide world-class knowledge for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers extensive understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud tools for managing private and public cloud and hybrid cloud solutions that provide maximum availability, data security, and disaster recovery.

System Center 2012 Consulting

Progent's Microsoft System Center 2012 consultants have more than a decade of background configuring, supporting and fixing the key components that make up System Center and can help you to design, deploy, support, and fix your Microsoft System Center ecosystem to maximize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent's consultants can help you to migrate to the latest edition of System Center from a previous one or from another IT management solution to deliver the benefits of best-in-class provisioning, automation, security and compliance, plus datacenter and application performance monitoring.

SIP Infrastructure and CUBE Configuration Experts

Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE integration consultants can assist you to design, integrate, maintain, troubleshoot and upgrade Cisco's SIP (Session Initiation Protocol) connectivity technology and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable remote or on-premises expertise to help businesses to move efficiently to an advanced unified communications environment that offers accelerated ROI. Progent's Gold-certified Microsoft unified communications consultants can assist you to configure connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server or Lync Server for connectivity to a SIP PSTN trunk.

Fault Tolerant Internet Connection Support

Few small companies have the internal expertise demanded to work effectively with multiple ISPs, generate the required documentation steps with Internet numbering organizations, and setup advanced routing protocols like as Border Gateway Protocol (BGP) and Hot Standby Router Protocol (HSRP). Progent's Internet connection consultants and Cisco CCIE engineers can help you to utilize advanced connectivity technology to implement affordable fault-tolerant ISP links.

Amazon AWS Cloud Integration

Progent's Amazon AWS cloud planning and integration experts can provide cost-effective remote consulting to assist businesses of any size to integrate Amazon AWS cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon Simple Storage Service (Amazon S3) for expandable cloud storage, and Amazon Glacier for value-priced long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can help you create cloud-based or hybrid environments that seamlessly integrate Amazon AWS resources. Progent offers occasional support or Progent can deliver comprehensive project management outsourcing services to help you move smoothly to the Amazon AWS cloud.

64-bit Computing Upgrade Support

Progentís Microsoft Gold certified consultants can help your organization to update your servers and/or desktops from 32 bits to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit processing, plan an affordable upgrade strategy that minimizes business interruptions, and provide economical, professional remote help to aid you to install 64-bit operating systems and application programs on your existing computers. Progent's 64-bit computing engineers can help you to install the 64-bit versions of Microsoft products such as Microsoft Windows Server 2008 Rs, SQL Server, Windows 7, and Excel 2010.

Progent White Paper: Outsourcing Advantages
Progent has put together a report that discusses the advantages a small organization can derive from outsourcing IT support services. To read this summary and learn the reasons outsourcing can reduce costs, simplify management, and enhance productivity, click Small Firm IT Outsourcing Benefits.

Progent can deliver on-premises computer support, online consulting support, and optional round-the-clock urgent technical help in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks and cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you need technical assistance, IT outsourcing, or advanced expertise from a certified Progent engineer, call 916-910-1200 or visit Contact Progent.
















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