Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Citrus Heights and Roseville area small businesses take advantage of IT outsourcing to cut network maintenance expenses and increase the business value of their information networks. Outsourcing gives small companies fast and consistent access to computer service experts without requiring that companies take on the burden of managing a large in-house IT support staff. IT outsourcing frees your company to concentrate on strengthening your core business without giving up high-quality IT support.

At one time, IT outsourcing for small businesses was considered unaffordable for the small business and unprofitable for the IT service provider. As a result, small companies were underserved by third-party support organizations. Now IT outsourcing is experiencing dramatic growth among small companies who wish to:

  • Keep management focused on core business issues
  • Control head count and IT operating expenses
  • Free up in-house personnel to work on line-of-business tasks
  • Gain timely access to world-class network engineers
  • Find an appropriate mix of external technical expertise and internal IT support

Progent's outsourcing services offer the flexibility to be affordable and effective for small businesses who can't justify adding internal head count or committing to expensive third-party service providers but who are also reluctant to trust their entire business network to the skill and availability of an individual consultant.

Progent offers small and midsize organizations a variety of IT outsourcing options featured on Progent's web site. Below links contain details some of the services and advantages available for companies in the Citrus Heights area:

Popular Remote Support Services for Cisco Routers

Some of the common remote Cisco router consulting services available from Progent's certified Cisco experts include setting up hostname, DHCP, routing tables, NTP, and user accounts; setting up iBGP and HSRP, aggregation, BGP to EIGRP redistribution, and static route injection into OSPF; troubleshooting BGP peering arrangements, routing tables, and line settings; upgrading router's IOS image; configuring and testing router failover; fixing VPN tunnel and routing problems; creating a network diagram and documenting router setup; plus security and availability planning.

Amazon Marketplace Web Service (Amazon MWS) Developers

Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that enables Amazon sellers to streamline their business processes by automating key sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's vast online selling environment and automating their sales processes, merchants can expand their reach, lower their cost of sales, improve response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service consultants can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and expedite your ROI.

ProSight Virtual Hosting Services

Progent's ProSight Virtual Hosting outsourcing service provides complete hosting of a small organization's servers in a solution that gives the maximum level of availability and scalability and is in addition easy to migrate to another host. Progent's Private Cloud hosting services are based on proven virtualization platforms that enable small and midsize businesses with mixed- platform environments to save significantly on the costs of capital equipment, system support, and network management while achieving world-class reliability and an unprecedented level of vendor independence. Learn more about Progent's ProSight family of managed IT services for small and mid-size organizations.

Microsoft SCCM and Intune Support

Progent offers Microsoft System Center 2012 Configuration Manager design and deployment, Microsoft System Center 2016 Configuration Manager (SCCM 2016) hybrid cloud integration, and Intune integration help to centralize and simplify the management of your desktops along with your Cloud-connected tablets and smartphones. Progent can help you to migrate smoothly to SCCM 2016 from a legacy change management platform or help you to modify your existing SCCM 2016 ecosystem to accommodate your evolving business requirements.

Microsoft ISA Server and Forefront TMG Server Support

Microsoft ISA Server and the newer Forefront TMG are discontinued software solutions that include an application-layer firewall able to defend systems from external and inside threats. Both products perform in-depth inspection of network protocols to uncover threats that frequently eluded early-generation firewalls. ISA Server 2006 was replaced by Forefront TMG, which was built on ISA Server 2006's technology while providing a number of improved capabilities. Forefront TMG has been retired by Microsoft, and the security functions offered by the platform are now typically taken over by dedicated hardware devices from companies such as Cisco, Check Point, Juniper and WatchGuard. (See ASA 5500-X Firewall with Firepower Services configuration and support.) Progent offers online Forefront TMG 2010 support and Microsoft ISA Server consulting services to help you manage and troubleshoot your older firewalls, and Progent can help you to migrate efficiently to a modern firewall solution by providing planning, integration, optimization, training and debugging.

ProSight Network Audits

Prosight Network Audits are a quick and affordable alternative for small and medium-size businesses to obtain an objective evaluation of the overall health of their IT system. Based on a selection of the top remote monitoring and management tools available, and supervised by Progent's world-class group of IT experts, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and safer Active Directory implementation. Both versions also offer the long-term benefits of advanced remote network monitoring and management (RMM) technology. These benefits can include easier management, better compliance with information security regulations, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and restore, and less downtime. For details about ProSight Network Health Checks and to see sample reports, go to ProSight Network Audits.

VMware Site Recovery Manager (SRM) Disaster Recovery Consulting

VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and verify a repeatable runbook for restoring applications and services rapidly following a breakdown. Site Recovery Manager supports centrally controlled and automated disaster recovery, application mobility, and non-intrusive site migration, failback and re-protect. Site Recovery Manager also enables transparent testing for site recovery, updates and fixes and can produce audit reports to verify complete service recovery, validate Service Level Agreements and demonstrate disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist your organization to plan, deploy, test and maintain a DR system powered by VMware SRM.

Progent White Paper: Outsourcing Benefits
Progent has written a white paper that summarizes the benefits a small business can derive from outsourcing IT administration services. To read this white paper and learn the various ways outsourcing can conserve costs, streamline management, and enhance efficiency, visit Small Business IT Outsourcing White Paper.

Progent can deliver onsite IT help, remote technical support, and optional 24x7 emergency technical help in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks and cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are in need of technical help, information technology outsourcing, or top-level services from a certified Progent consultant, call 916-910-1200 or visit Contact Progent.

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