Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Citrus Heights and Roseville area small businesses take advantage of IT outsourcing to cut network maintenance expenses and increase the business value of their information networks. Outsourcing gives small companies fast and consistent access to computer service experts without requiring that companies take on the burden of managing a large in-house IT support staff. IT outsourcing frees your company to concentrate on strengthening your core business without giving up high-quality IT support.

At one time, IT outsourcing for small businesses was considered unaffordable for the small business and unprofitable for the IT service provider. As a result, small companies were underserved by third-party support organizations. Now IT outsourcing is experiencing dramatic growth among small companies who wish to:

  • Keep management focused on core business issues
  • Control head count and IT operating expenses
  • Free up in-house personnel to work on line-of-business tasks
  • Gain timely access to world-class network engineers
  • Find an appropriate mix of external technical expertise and internal IT support

Progent's outsourcing services offer the flexibility to be affordable and effective for small businesses who can't justify adding internal head count or committing to expensive third-party service providers but who are also reluctant to trust their entire business network to the skill and availability of an individual consultant.

Progent can provide small organizations a broad range of network support options featured on Progent's web. Below links contain details some of the support services and advantages Progent can provide for businesses in the Citrus Heights area:


Microsoft-certified Skype for Business Integration

Progent's Microsoft Skype for Business integrators offer remote and on-premises expertise for companies of any size to evaluate the costs/benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to plan an on-premises, cloud-based or hybrid deployment; interface Skype for Business with SQL Server,Exchange, SharePoint Server and Office or Office 365; configure high-availability solutions; connect Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms like Cisco Video Interop Server. Progent's certified network security consultants can help you design and verify a security environment for your Skype for Business deployment that meets government and industry standards.

MySQL Development and DBA Services

Progent's MySQL software developers and database administrators can provide affordable remote DBA or software programming support and can help businesses of all sizes to integrate and manage MySQL within a reliable IT infrastructure that offers high levels of speed, scalability, and protection. Progent also has experience helping companies to migrate applications from an Oracle environment to MySQL.

ProSight DPS Automated Backup

ProSight Data Protection Services automated cloud backup services from Progent offer small and medium-sized organizations a low cost end-to-end service for reliable backup/disaster recovery. Available at a fixed monthly price, ProSight DPS automates and monitors your backup activities and allows fast restoration of critical data, applications and virtual machines that have become lost or damaged as a result of hardware breakdowns, software bugs, natural disasters, human mistakes, or malicious attacks such as ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's cloud backup specialists can provide world-class expertise to configure ProSight Data Protection Services to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to restore your business-critical information. Learn about the entire ProSight series of low-cost managed services for small and medium-size organizations

Microsoft Dynamics NAV Software Planning, Development, and Troubleshooting

The latest release of Microsoft Dynamics NAV includes powerful new features including tailored Role Centers, enhanced business intelligence and reporting capabilities, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP experts offer programming, integration and troubleshooting services to help your company to take advantage of Microsoft Dynamics NAV. Progentís consultants can assist you to connect MS Dynamics NAV to other services and programs. Also, Progent can help you to create and utilize databases so you can enhance your knowledge of your business, acquire additional clients, refine your marketing strategies, and build successful alliances.

iPhone Integration and Management

Progent's iPhone and iPad integration consultants offer cost-effective online consulting to help you to plan, deploy, and fix any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you get past specific technical roadblocks or major engagements to help you complete large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-centric, or hybrid environments and can help you build or maintain a highly available, secure and scalable infrastructure that aligns with your mode of computing. Progent also offers remote and on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, collaborative ecosystem that optimizes the strategic value of your IT system.

ProSight Network Audits

Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size organizations to get an objective evaluation of the overall health of their information system. Powered by some of the leading remote monitoring and management (RMM) tools in the industry, and overseen by Progent's certified group of IT professionals, ProSight Network Audits show you how well the deployment of your essential infrastructure devices conform to industry best practices. The Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant ROI like a more manageable and more secure AD environment. Both options also offer the long-term advantages of state-of-the-art remote network monitoring and management (RMM) technology. These advantages can include easier network management, improved compliance with information security regulations, more efficient utilization of network assets, faster troubleshooting, more reliable backup and recovery, and increased uptime. For more information about ProSight Network Health Checks and to view sample reports, visit ProSight Network Audits.

Progent's ProSight IT Asset Management service

ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about impending expirations of SSLs or warranties. By cleaning up and managing your network documentation, you can eliminate as much as 50% of time wasted trying to find vital information about your network. ProSight IT Asset Management includes a centralized repository for holding and collaborating on all documents related to managing your business network like standard operating procedures (SOPs) and How-To's. ProSight IT Asset Management also offers a high level of automation for gathering and relating IT data. Whether youíre planning enhancements, doing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the information you require when you need it. Find out about Progent's ProSight family of managed IT services for small businesses.

SharePoint Server 2013 Consultants

Progent has been providing SharePoint support since the first product was released more than a decade ago, and Progent has the scope of technical knowledge to assist businesses of any size to design and carry out a SharePoint Server 2013 installation and create SharePoint Server 2013 applications that add significant business benefit to your information network. Progent's Microsoft-certified consulting team can help your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from earlier versions of SharePoint or from another collaboration solution; decide if an on-premises, Cloud-based or hybrid deployment is best suited for your organization; and select the most appropriate edition of SharePoint 2013 for your applications. Progent can provide full project management outsourcing or can help in individual tasks related to your SharePoint 2013 migration.

Progent's Client Testimonials

Progent has delivered remote IT support service to companies in each state in the United States. Many of these customers have indicated their appreciation to Progent through testimonials to the excellence of Progent's support personnel. Take a look at Progent's client testimonials to see what people have said concerning the quality of Progent's network support services.

Altaro VM Backup Consulting

Altaro VM Backup provides small and mid-size businesses a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based virtual machines (VMs). Altaro VM Backup can be deployed in on-premises, remote, distributed, and cloud-hosted architectures and also supports low-cost cloud backup to Microsoft Azure storage. Headline capabilities include industry-leading Augmented Inline Deduplication to cut backup storage needs, Continuous Data Protection (CDP) with backup intervals as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for individual files and emails, support for Windows Cluster Shared Volumes and for VMware vCenter for handling large-scale deployments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up live virtual machines with zero downtime. Progent is a certified Altaro partner and can provide a wide range of services to assist you to plan, install, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software. To find out more, see Altaro VM Backup Certified Consultants.

White Paper: Reasons for Outsourcing
Progent has produced a report that explains the advantages a small organization can realize from outsourcing IT support functions. To read this summary and find out how outsourcing can reduce costs, streamline administration, and enhance productivity, visit Small Company Information Technology Outsourcing Benefits.

Progent can deliver onsite IT help, remote troubleshooting support, and optional 24x7 emergency assistance in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks and cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you are looking for technical assistance, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified consultant, call 916-910-1200 or visit Contact Progent.
















© 2002- 2018 Progent Corporation. All rights reserved.