Onsite Service Available in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks

Citrus Heights and Roseville area small businesses take advantage of IT outsourcing to cut network maintenance expenses and increase the business value of their information networks. Outsourcing gives small companies fast and consistent access to computer service experts without requiring that companies take on the burden of managing a large in-house IT support staff. IT outsourcing frees your company to concentrate on strengthening your core business without giving up high-quality IT support.

At one time, IT outsourcing for small businesses was considered unaffordable for the small business and unprofitable for the IT service provider. As a result, small companies were underserved by third-party support organizations. Now IT outsourcing is experiencing dramatic growth among small companies who wish to:

  • Keep management focused on core business issues
  • Control head count and IT operating expenses
  • Free up in-house personnel to work on line-of-business tasks
  • Gain timely access to world-class network engineers
  • Find an appropriate mix of external technical expertise and internal IT support

Progent's outsourcing services offer the flexibility to be affordable and effective for small businesses who can't justify adding internal head count or committing to expensive third-party service providers but who are also reluctant to trust their entire business network to the skill and availability of an individual consultant.

Progent offers small and midsize organizations a broad range of IT outsourcing services featured on Progent's web site. The following links contain details a few of the services and advantages available for companies in the Citrus Heights area:


Systems Management Server and Configuration Manager 2007 Support

Progent's Microsoft SMS and Configuration Manager engineers can help your organization to conserve time and reduce expenses by using Systems Management Server or Configuration Manager 2007 to ease application and OS installation and update tasks. Progent can assist your business to utilize Microsoft Systems Management Server or System Center Configuration Manager to reduce network management costs, improve network protection, increase productivity by keeping applications up-to-date, oversee compliance with applications licenses, and monitor applications usage profiles to assist you to make intelligent purchasing decisions.

System Center 2012 Consulting

Progent's Microsoft System Center consulting experts have more than 10 years of experience integrating, maintaining and troubleshooting the core platforms included with System Center and can help you to design, deploy, maintain, and fix your Microsoft System Center ecosystem to maximize the availability and performance of your critical IT resources across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent can help your organization to migrate to the current version of Microsoft System Center from an earlier release or from another IT management solution to provide the advantages of best-in-class provisioning, automation, security, plus datacenter and critical application availability and performance monitoring.

Offsite DPM Backup Service

Multi-site backup is key to a comprehensive disaster recovery plan. Progentís affordable Offsite DPM-based Backup Service Package incorporates the advanced capabilities of System Center Data Protection Manager with the world-class security and availability facilities of the QTS (formerly Herakles) Internet Data Center in Sacramento to provide continual, transparent offsite backup for up to 2.5TB of data from one or several of your Windows-powered servers. Progent's service offering includes all setup, management, and monitoring needed for a comprehensive offsite backup solution.

Virtual Server Technology Consulting Services

Virtual server techniques enable IT organizations to run multiple virtual servers on a single actual processor. Common applications for virtualization include hardware efficiency, inexpensive hosts for programs that only run on older OS software, and economical quarantining of application development or pilot environments from production ones. Progent's virtualization technology consultants offer Windows Server 2012 R2 network virtualization support services, Windows 2008 Hyper-V Virtual Server consulting, VMware vSphere virtual server expertise, and Citrix Virtualization support. Progent can install virtual servers to maximize speed, dependability and manageability while simultaneously cutting costs; suggest and test disaster recovery strategies that minimize downtown in case of a catastrophic failure; and deliver continuing maintenance, repair, and engineering services as virtualization technology evolves.

Affordable Online Service

Progentís Technical Response Center provides urgent and routine remote assistance for Microsoft Windows, Linux, Apple OS X, and Cisco-based systems in the U.S. and globally. (See Progent's customer testimonials). Progent's seasoned support experts can help customers to analyze and repair hardware and software problems without the cost or delay of in-person support calls. Progent provides a convenient, web-accessible registration process for first-time clients to accommodate urgent network problems and Progent charges by the minute with zero sign-up charges or minimums, so you pay only for the help you receive. Specialists you can access remotely include Cisco-certified CCIE network engineers, Microsoft-certified MCSEs, and CISSP-certified security professionals.

Office Access Software Programming

Progent's Microsoft Access consultants can provide economical remote support for all releases of Microsoft Office Access including desktop and browser-based versions and offers expert support for Access application programming, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide tailored webinar training for Office Access application programming and database administration.

Windows 8.1 Integration Services

Progent's certified Windows 8.1 consultants can provide a variety of technical services to assist organizations of all sizes to deploy, administer, and troubleshoot environments that incorporate desktops, notebooks, tablets, or smartphones based on Windows 8.1. For larger organizations, Progent's experienced project management consultants can assist to set up test labs to evaluate Windows 8 and plan and implement Windows 8 deployment projects based on proven methodologies. Progent's consultants also offer Windows 10 planning and migration assistance.

Exchange Server 2010 Consulting

Progent's Microsoft and Cisco-certified Exchange Server 2010 consultants can assist you to assess the benefits of Exchange 2010 for your company and can assist you to design and carry out an efficient migration to Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2000 that will offer quick ROI by improving your workers' efficiency, lowering the expense of hardware and support, streamlining administration, and consolidating your key communications technologies.

MS Exchange 2013 DAG Consultants

A Database Availability Group known as a DAG is the basic element of high availability for Microsoft Exchange 2013 Mailbox servers. Introduced in Exchange 2010, a DAG is a collection of up to 16 Mailbox servers in which any DAG server can contain a copy of an Exchange mailbox database from a different server. DAG servers work together to recover unassisted from breakdowns that impact MBX databases. Progent's certified Exchange experts can provide Database Availability Group consulting services to help you plan, install and administer a high availability solution for your Exchange mailboxes.

Internet Connectivity Assistance

Progent offers access to the affordable services of remote Internet connectivity experts to assist your company to evaluate or enhance your Internet services so your Internet access solution meets your business needs. Services provided by Progent include evaluation of your existing bandwidth use, carrier and plan comparison and ordering, network provisioning, and overseeing a smooth switchover to a new carrier and/or service plan. Provisioning can include enhancing current routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.

Microsoft Exchange Server 2010 Upgrade Consulting Services

Progent offers expert Microsoft Exchange Server 2010 upgrade consulting such as outsourced or co-sourced project management, site analysis, project design and documentation, cost estimates of new software and hardware required, suggested vendor sourcing, system verification at a customer's location or at Progent's testing facility, setting up temporary coexistence between Exchange 2010 and Exchange 2003 or 2007, deployment of the production system, decommissioning the previous servers, and training for customer's support group and end users.

White Paper: Reasons for Outsourcing
Progent has written a report that summarizes the advantages a small company can derive by outsourcing IT management functions. To read this document and find out how outsourcing can reduce expenses, simplify management, and maximize efficiency, visit Small Firm IT Outsourcing Advantages.

Progent offers on-premises IT help, remote troubleshooting support, and optional 24x7 urgent assistance in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, Fair Oaks and cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Citrus Heights, Roseville, Folsom, Rocklin, Auburn, or Fair Oaks and you need technical assistance, information technology outsourcing, or high-level expertise from a certified Progent engineer, call 916-910-1200 or visit Contact Progent.
















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