Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Businesses in Contra Costa County take advantage of IT outsourcing to cut costs and enhance productivity. IT outsourcing offers a small company the services of skilled professionals while avoiding the high cost of supporting a large internal IT staff. Outsourcing allows your company's management to focus on your core business while still having affordable access to superior IT support.

Surveys show that small businesses are attracted to IT outsourcing in order to:

  • Improve management's focus
  • Control the costs of operations
  • Free management resources
  • Access top notch technical expertise
  • Add important resources on an as-needed vs. full-time basis

IT outsourcing services from Progent align with the practical needs of small businesses who don't have the time or budget to spend months negotiating complex contracts with giant outsourcing firms but who want the breadth of expertise and ready availability that individual consultants can't provide.

Progent offers a variety of IT outsourcing services for small businesses in Contra Costa County:


Colocation Data Center Migration and Support

There are hundreds of enterprise-level data center colocation Sites in the San Francisco Bay Area and larger cities across the United States, and Progent's Internet data center support group can improve your systemís fault tolerance and performance by helping you choose a remote data center site that meets the individual needs of your enterprise including geographic proximity, size, connectivity, budget, and value-added features and services. Progentís data center support services are designed for businesses with equipment located at colocation hosting facilities and in need of on-demand on-premises assistance at the collocation site as well as online help from Microsoft and Cisco certified professionals. Progent offers a selection of collocation center support services such as network topology evaluation, Windows and UNIX server integration and maintenance, tech support for server and communications infrastructure, design and deployment of fault tolerant configurations, defining and deploying layered security structures, firewall integration and troubleshooting, designing load balancing solutions, and planning high-availability server cluster systems.

VMware NSX Virtual Network Consulting

VMware's NSX network virtualization technology allows you to create complete logical networks in software. NSX allows virtual networks to be provisioned in minutes and managed with a high degree of automation independent of the physical components used by the underlying network infrastructure. VMware Site Recovery Manager (SRM) allows automated disaster recovery, application mobility, plus non-intrusive site relocation, failback and re-protect. Site Recovery Manager also permits transparent testing for disaster recovery, updates and fixes and can generate reports to confirm full service restoration, validate Service Level Agreements and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware SRM can quickly restore the entire virtualized network topology at the secondary site. Progent offers the skills of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager integration specialist to assist you to design, deploy, test and maintain a DR system powered by VMware SRM and VMware NSX.

Network Firewall and VPN Support Services

In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers enterprises expert help for solutions from other major firewall suppliers including Checkpoint Software, WatchGuard, NetScreen, SonicWALL, and Symantec. Progent can help you design a comprehensive security strategy and select the right products from multiple suppliers to support your security goals while sticking within your spending restraints.

The Progent Test and Training Lab

Progent's Test and Training Lab at the QTS Colocation Center in Sacramento is available for testing mission-critical applications, creating cost-effective migration procedures, assessing and tuning performance, planning or validating business continuity solutions, resolving compatibility problems, and establishing training environments for the latest technologies. For Progent clients who lack adequate internal resources to assemble effective pilot environments, the lab reduces capital outlay and engineering risk while keeping vital IT projects on schedule.

MS SharePoint Server 2013 Experts

Progent has been delivering SharePoint consulting services since the first product was published more than a a dozen years, and Progent has the scope of technical know-how to help businesses of all sizes to design and implement a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that add substantial business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to evaluate the business advantages of migrating to SharePoint 2013 or SharePoint Online from older versions of SharePoint or from another collaboration environment; decide if an on-premises, online or hybrid deployment is best suited for your company; and select the most appropriate edition of SharePoint 2013 for your purposes. Progent can provide comprehensive project management services or can help in individual tasks related to your SharePoint 2013 migration.

NetApp SAN Storage Configuration and Maintenance Solutions

Progent can provide enterprise customers online or onsite NetApp SAN consulting services for NetApp's complete portfolio of SAN products including Data ONTAP data management, MetroCluster array-based clustering, FlexPod private cloud infrastructure, SnapMirror data replication, SnapVauly continuous D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for secure IP space separation, OnCommand Reporting and Insight analytics, plus NetApp's FAS, AFF, V-Series and N-Series hardware lines. Components of NetApp SAN solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, transparent updates, storage management, security and compliance, disaster recovery, and remediation. Progent can provide Level 3 support to assist you to take care of issues with NetApp SAN deployments quickly and affordably based on industry best practices.

Configuration Manager 2016 Hybrid Cloud Integration

System Center Configuration Manager 2016 automates software deployment at scale, streamlines compliance settings management, keeps track of network resources, protects against company data leakage, performs health reporting, enables safe end-user self service, and delivers a common point of control for administering mixed-OS ecosystems running on-premises, cloud-centric, or hybrid deployment topologies. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Azure cloud experts can help you with any facet of designing, implementing, using and troubleshooting a System Center 2016 Configuration Manager deployment for local, cloud, or hybrid networks.

Exchange 2013 Migration Consulting

Progent offers comprehensive Exchange 2013 migration consulting including cost/benefit analysis, end-to-end project management, site analysis, specification of all new software and hardware required, preparing your Active Directory forest and its domains for optimal operation with your Exchange Server 2013 solution, configuring Database Availability Groups that deliver HA and resilience to your Exchange mailboxes, pilot testing at a customer's site or at Progent's test lab, setting up temporary coexistence of Exchange Server 2013 and previous versions of Exchange, deployment of the production Exchange environment, decommissioning the previous system, and training for customer's IT staff and end users.

Cisco Catalyst, Nexus and Meraki Switch Consulting

Progent's Cisco CCIE-certified network technology engineers offer expert online and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki series of fixed and modular switches for applications that range from small or midsize businesses and campus networks to enterprise data centers and public clouds. Progent can help you to deploy Cisco's continually evolving switching technology to achieve the throughput, scale, availability, virtualization, security and ease of management demanded by your business. For information about Progent's support for Cisco's market-leading family of Catalyst switches, refer to Cisco Catalyst switch consulting services. For information about Progent's support for Cisco's Nexus Series of switches, refer to Cisco Nexus switch consulting services. To learn about Progent's support services for Cisco Meraki switches, go to Meraki switches configuration and management.

White Paper: Outsourcing Benefits
Progent has produced a white paper that discusses the benefits a small company can derive from outsourcing IT management services. To view this white paper and learn the reasons outsourcing can reduce expenses, simplify administration, and maximize efficiency, click Small Firm IT Outsourcing White Paper.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda, and other cities throughout Contra Costa County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you are looking for technical help, IT outsourcing, or top-level services from a Microsoft or Cisco certified professional, call 925-362-2400 or visit Contact Progent.
















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