Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Businesses in Contra Costa County take advantage of IT outsourcing to cut costs and enhance productivity. IT outsourcing offers a small company the services of skilled professionals while avoiding the high cost of supporting a large internal IT staff. Outsourcing allows your company's management to focus on your core business while still having affordable access to superior IT support.

Surveys show that small businesses are attracted to IT outsourcing in order to:

  • Improve management's focus
  • Control the costs of operations
  • Free management resources
  • Access top notch technical expertise
  • Add important resources on an as-needed vs. full-time basis

IT outsourcing services from Progent align with the practical needs of small businesses who don't have the time or budget to spend months negotiating complex contracts with giant outsourcing firms but who want the breadth of expertise and ready availability that individual consultants can't provide.

Progent offers a variety of IT outsourcing services for small businesses in Contra Costa County:


Certified Microsoft Project Server and Project Online Experts

Progent's certified Microsoft Project Server and Project Online consultants can provide advanced expertise in implementing and using all editions of Microsoft Project and can deliver a wide variety of cost-effective online support services based on leading practices to help businesses of any size to receive all the advantages of this leading project management solution. Consulting support available from Progent include system design, installation and upgrades, setting up safe file and status sharing among onsite and offsite users, network optimization, and customized webinar training classes.

Microsoft System Center 2016 Planning and Integration

Microsoft System Center 2016 provides important improvements for managing hybrid cloud networks by offering advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of mixed-OS environments that include Linux, Microsoft Hyper-V and VMware; and better cloud support including tighter integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts can provide advanced remote and on-premises support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help you to plan and configure a new deployment of System Center 2016, expand or optimize your current one, upgrade smoothly from an earlier version of System Center, or troubleshoot your System Center environment..

Hybrid Cloud Solutions Planning and Integration

Progent's hybrid cloud solutions consultantsoffer advanced online consulting to assist companies of all sizes to connect their information networks with popular public clouds including Microsoft Azure and Amazon Web Services. Progent can help you to design and manage cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid topologies that combine physical IT assets as well as public cloud services. To assist you to incorporate cloud services with networks, Progent offers a range of cloud migration support services such as Office 365 integration solutions with on-premises Exchange, Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services cloud integration, and Amazon Web Marketing Service (WMS) programming and debugging.

Custom Web Development Support

If you need to redo your company web, develop in-house information sharing portals for applications such as HR or worker training, establish a significant web presence for a new venture, or create world-class, data-driven web applications, Progent offers experienced web architects and developers. Progent's consultants can also help your company to develop and maintain a secure, fault-tolerant server and network infrastructure to leverage your web solutions. For creating and managing database-powered web applications, Progent offers SQL Server software development, Oracle programming and DBA consulting support, MySQL consulting, and Office Access application development.

VMware Site Recovery Manager (SRM) Disaster Recovery Consulting

VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to define, automate and test a consistent runbook for restoring applications and services quickly following an outage. SRM provides centrally managed and automated recovery, application mobility, and transparent site relocation, failback and re-protect. SRM also allows non-disruptive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. Progent offers the support of a VCDX certified VMware Site Recovery Manager consulting expert to help you to design, deploy, test and administer a disaster recovery system based on VMware SRM.

Windows Server Essentials Cloud Integration

Microsoft Windows Server 2012 R2 Essentials is an affordable, versatile operating system that allows small businesses to transition from the older physical on-premises datacenter to the contemporary hybrid networking paradigm that combines local and cloud-hosted resources. Progent's Microsoft-certified Windows Server Essentials consulting experts offer cost-effective online consulting and technical support for Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible productivity and cost benefits of migrating to WS 2012 R2 and implementing a hybrid on-premises/cloud design for your network environment. Progent can provide full-service project management support to help you plan and execute a smooth migration to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud applications and services. (Find out about Progent's Office 365 integration with on-premises installations of Exchange and Azure integration consulting.) Progent also offers ongoing consulting help, troubleshooting, and customized training.

MS Exchange 2013 DAG Support

A Database Availability Group known as a DAG is the basic element of high availability (HA) and resilience for Exchange Server 2013 Mailbox servers. Introduced in Microsoft Exchange 2010, a DAG is a group of up to 16 MBX servers in which any DAG server can host a replica of a mailbox database from a different DAG server. DAG servers work together to recover unassisted from failures that affect MBX databases. Progent's certified Exchange experts offer Database Availability Group support services to assist your organization to design, install and maintain a high availability environment for your Exchange 2013 mailboxes.

Business Intelligence Reporting Consulting

Progentís business information reporting experts offer online and on premises consulting to assist you with any facet of business intelligence (BI) reporting from troubleshooting or modernizing reports to designing and implementing a comprehensive BI solution. Progent's BI consultants can assist your company to maintain your current BI environment, help you to upgrade databases and applications from a discontinued reporting product to a modern one, and deliver custom remote training to meet your specific requirements. Progentís business reporting and analytics consultants can provide experience in all popular business analytics reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (Integration Services, Analysis Services, and Reporting Services), Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.

Project Management Consultants

For advanced project management assistance, Progent offers the services of veteran information technology professionals with decades of experience as IT project managers for program development, business technology implementation, and process engineering working with organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven project managers offer advanced management expertise to assist enterprise customers to adhere to leading practices to make sure development or deployment projects are completed on schedule and on budget.

MySQL Development and DBA Services

Progent's MySQL application programmers and database administrators can provide cost-effective remote DBA or application development support and can assist organizations of all sizes to configure and manage MySQL in a reliable network environment that provides high levels of performance, expandability, and protection. Progent also has experience helping businesses to migrate databases from Oracle to MySQL.

MS Exchange 2010 Digital Voice Help

Enhancements in Microsoft Exchange 2010 for software-driven voice messaging include voice-to-character conversion for quickly searching your messages rather than listening to every message, digital attendants to greet callers and assist them to work through your voice messaging menus, programmable call answering processes to route or scan incoming calls depending on Caller ID or contact information, and text messaging alerts concerning unanswered calls or voice mail. Progent's Exchange 2010 consultants can assist you to evaluate the cost advantages and engineering challenges of swapping your existing PBX solution with a voice mail system based on Microsoft Exchange 2010, design and deploy Microsoft Exchange Server 2010 with integrated voice mail functionality, and provide continuing online technical help and management expertise to speed up your ROI for integrating Microsoft Exchange 2010's voice messaging technology.

Progent White Paper: Why Outsource?
Progent has put together a white paper that discusses the advantages a small organization can realize by outsourcing network administration services. To view this summary and learn the reasons outsourcing can reduce expenses, simplify management, and maximize efficiency, click Small Firm IT Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda, and other cities throughout Contra Costa County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you need technical support, information technology outsourcing, or advanced expertise from a certified Progent professional, call 925-362-2400 or visit Contact Progent.
















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