San Francisco East Bay
Walnut Creek, Lafayette, Orinda:

IT outsourcing services from Progent align with the practical needs of small businesses who don't have the time or budget to spend months negotiating complex contracts with giant outsourcing firms but who want the breadth of expertise and ready availability that individual consultants can't provide.

Progent offers a variety of IT outsourcing services for small businesses in Contra Costa County:

	System Center Operations Manager Support Services		Progent has lengthy experience both delivering support services for Microsoft Operations Manager (MOM) and using this powerful monitoring software to increase information system availability, performance and protection. Your business can outsource server management to Progent's Microsoft-qualified support experts. With years of server management background, Progent's Information Technology consultants can also act quickly on the information produced by System Center Operations Manager to make sure that business-critical servers stay available.
	64-bit Computing Migration Help		Progent’s Microsoft qualified engineers can help your organization to update your application servers and/or desktops from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit computing, design an efficient migration process that minimizes operational interruptions, and offer economical, professional remote help to aid your company to configure 64-bit software and application programs on your current hardware. Progent's 64-bit processing engineers can help your company to integrate the 64-bit editions of Microsoft platforms such as Microsoft Windows Server 2008, SQL Server, Windows 7, and Excel 2010.
	Microsoft Dynamics GP Support		Progent can give you access to a Dynamics GP application expert to maintain and enhance your accounting system. Progent can also help you to design and execute a smooth migration plan for Dynamics GP so that you preserve your information, enhance your security, enhance your reporting and analytics, take full advantage of Microsoft Office support, and reduce business disruption.
	Exchange Server 2010 Support Services		Progent's Microsoft Gold-certified Exchange 2010 Server engineers can help you to assess the value of Microsoft Exchange 2010 for your company and can help you to design and implement a smooth upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange 2000 that will offer quick payback by increasing your workers' efficiency, cutting the expense of equipment and service, streamlining management, and integrating your key communications platforms.
	Urgent Remote Technical Support		Progent’s Technical Response Center (TRC) provides urgent and routine online support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and worldwide. Progent's seasoned service professionals can assist both new and current customers to analyze and fix network problems without the expense or delay of travel for onsite service visits. Progent offers a convenient, web-based signup procedure for first-time customers to address emergency network problems and Progent bills per minute with no sign-up fees or minimums, so you pay only for the help you get. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-certified MCSEs, and CISA-certified security engineers.
	Linux Developer Network Support		If you are developing UNIX or Linux applications on a network that features Windows-based servers and workstations, Progent offers IT outsourcing services that keep your network up and running while freeing you to concentrate on your field of expertise. By using advanced server monitoring and providing online and on-premise support services as needed, Progent delivers Linux developers a cost effective solution to maintain an information network that features high availability, protection, and performance.
	Microsoft Communications Server Integration		Office Communications Server 2007 makes it easy for users to communicate with associates quickly, reliably, and from any program. Technologies controlled by Office Communications Server include Voice over IP, web conferencing, and secure IM. Progent's certified consultants can help your company to plan and configure a Microsoft Office Communications Server installation so that your business can get all the advantages of its advanced capabilities. Progent can in addition show you how Office Communications Server communicates with other components of the Microsoft Office System so that workers using programs such as Office Outlook, Excel, Office Word, or team portals such as SharePoint can take advantage of IM from within those programs.

White Paper: Benefits of Outsourcing
Progent has published a report that discusses the benefits a small organization can realize by outsourcing IT support functions. To read this document and find out the various ways outsourcing can conserve expenses, streamline administration, and maximize efficiency, click Small Company Information Technology Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda, and other cities throughout Contra Costa County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you are looking for technical support, IT outsourcing, or high-level services from a certified Progent consultant:

Call 925-362-2400 or send email to information@progent.com