IT outsourcing services from Progent align with the practical needs of small businesses who don't have the time or budget to spend months negotiating complex contracts with giant outsourcing firms but who want the breadth of expertise and ready availability that individual consultants can't provide.

Progent offers a variety of IT outsourcing services for small businesses in Contra Costa County:

	Microsoft Exchange Consultants		Progent's Microsoft-certified technical team members have 18 years of experience designing, installing, and supporting email environments for both small companies and large enterprises. Progent's experience and field-proven methods can help you successfully implement a fast, transparent migration to Exchange Server 2007. Progent manages the critical details such as coordinating domain names transition so that both local and mobile users make a seamless transition from POP3 email.
	eCommerce Web Development		Progent can help you develop web sites that are integrated with sales and inventory systems to reduce the cost and increase the efficiency of online business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create custom web solutions using standard development tools and or customize off-the-shelf applications so that they accommodate your unique organizational requirements.
	Data Center Services		Mission-Critical Data Centers offer an appealing option for businesses with the requirement to host applications that are delivered to a large, geographically dispersed user base. There are over 75 mission-critical class Secure Data Centers located in the San Francisco Bay Area, and Progent's Data Center consulting staff can help you select one that meets the particular requirements of your organization, including geographic location, features, performance, affordability, and extra features and services.
	Linux Developer IT Support		If you are developing UNIX or Linux software on a network that includes Windows-based servers, workstations and applications, Progent offers IT outsourcing services that keep your computer network up and running while freeing you to concentrate on your area of high-value expertise. By using automated server monitoring and providing remote and on-site support as necessary, Progent provides Linux developer support that offers an affordable way to maintain an IT network that features redundancy, security and performance.
	Network Security Support Services		Managing and coordinating virus protection, detection and defense along with the recovery of mission-critical systems requires comprehensive effort that utilizes a variety of tools, procedures, and policies. Progent's CISM-certified experts can assist you at any level in your efforts to defend your information system, from security audits to creating a comprehensive security strategy. Progent offers affordable hourly or contract service to help businesses set up and maintain secure networks based on Microsoft Windows and Cisco advanced technology.
	Value Pricing		Progent's easy hourly engagement model is based on no complex contracts, retainers or hidden charges. Many competitors have minimum fees or other extra charges that deceptively increase support expenses. For remote support, you are billed only for the actual time spent working on your solution. If it only takes ten minutes to fix your problem, then you are only charged for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are only charged for the time when our expert is actually on-site solving your problems. There is a modest $35 on-site charge with no other travel fees or expenses billed. Just our value priced hourly fee billed to the actual minutes spent. For emergency same-day on-site service calls, you may have to pay for our consultant's travel time, but never an increased emergency or after-hours rate. Because Progent maintains a large pool of experts located throughout the entire Northern California on-site service territory, an available expert is usually close by to help.

White Paper: Benefits of Outsourcing
Progent has published a white paper that discusses the advantages a small organization can realize by outsourcing IT management services. To view this white paper and find out the various ways outsourcing can control expenses and maximize productivity, click Small Business Information Technology Outsourcing Advantages.

Progent offers 24x7 onsite computer help and IT outsourcing services in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda, and other cities throughout Contra Costa County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you require technical support, information technology outsourcing, or professional expertise from a certified Progent engineer:

Call 925-362-2400 or send email to information@progent.com