Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Businesses in Contra Costa County take advantage of IT outsourcing to cut costs and enhance productivity. IT outsourcing offers a small company the services of skilled professionals while avoiding the high cost of supporting a large internal IT staff. Outsourcing allows your company's management to focus on your core business while still having affordable access to superior IT support.

Surveys show that small businesses are attracted to IT outsourcing in order to:

  • Improve management's focus
  • Control the costs of operations
  • Free management resources
  • Access top notch technical expertise
  • Add important resources on an as-needed vs. full-time basis

IT outsourcing services from Progent align with the practical needs of small businesses who don't have the time or budget to spend months negotiating complex contracts with giant outsourcing firms but who want the breadth of expertise and ready availability that individual consultants can't provide.

Progent offers a variety of IT outsourcing services for small businesses in Contra Costa County:

Microsoft Windows Server 2012 R2 Consulting

Progent's Microsoft-certified Windows Server 2012 consultants can help you to evaluate the business value of Windows Server 2012 R2 for your company, create pilot systems and rollout strategies, tune your network for local, multi-location, private or public cloud-based, and hybrid environments, educate your IT support, team, develop a corporate-wide security plan, automate IT administration, help with application development, and generate and validate a DR/BC plan. If you are considering migrating from Microsoft Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid cloud integration experts can assist you to evaluate the benefits of Windows Server 2016 for your environment and design and carry out an efficient upgrade to Windows Server 2016 and Windows Hyper-V 2016 using a local, cloud-centric, or hybrid deployment model.

MS Exchange 2016 DAG Expertise

MS Exchange Server 2016 improves the speed and simplifies the implementation of Database Availability Groups, which provide an automatic failover cluster for high availability. Database Availability Groups in MS Exchange 2016 Server reduce failover delay by an estimated one third compared to Microsoft Exchange 2013. Additional improvements include setup defaults that follow industry best practices for fault tolerance. Progent's Microsoft certified Exchange experts offer DAG support services to help your business to plan, deploy and administer a DAG solution the provides world-class protection for your Exchange 2016 mailboxes.

White Paper: Benefits of Outsourcing IT Services from Progent

Progent has written a white paper that summarizes the advantages businesses of all sizes can derive from outsourcing or co-sourcing network consulting from Progent. Progent's Information Technology Outsourcing and Co-sourcing report includes Progent's unique service delivery paradigm for IT support that ranges from desktop troubleshooting to full-service project management. The white paper also shows how Progent's outsourcing services can assist companies to cut costs, accelerate productivity, and enhance the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing and Co-sourcing IT Services from Progent.

GIAC-certified Information Assurance consulting and SIEM Design and Integration

GIAC (Global Information Assurance Certification) was established in 1999 to certify the knowledge of information technology security experts. GIAC certifications are recognized by companies and institutions all over the world including and the U.S. NSA. Progent's GIAC-certified information assurance consultants can provide help with all of the security services covered within the GIAC accreditation such as evaluating infrastructure vulnerability, security incident management and response, intrusion detection, web-based services security and SIEM solutions for compliance with regulatory requirements for promptly reporting events.

By-the-Minute Pricing

Progent's easy engagement model requires no complicated contracts, retainers, or hidden fees for standard service. For Progent's remote support during regular working hours, you pay only for the actual minutes spent working on your problem. If it only requires 10 minutes to fix your trouble, then you are only charged for ten minutes. For urgent same-day on-site technical support calls, you may have to pay for our engineer's transportation costs, but never an increased emergency or after-hours rate. Progent's online emergency technical support group has provided help to small companies in every state in the U.S (See Progent's customer testimonials.)

Colocation Center Migration and Consulting

There are several hundred enterprise-class Internet Data Centers in Northern California and larger cities throughout the U.S., and Progent's colocation center consulting experts can enhance your systemís redundancy and performance by helping you select a colo facility that meets the individual requirements of your enterprise such as geographic proximity, size, communications, affordability, and extra additional features and services. Progentís colocation center IT services are designed for businesses with equipment located at co-location hosting sites and in need of on-demand in-person assistance at the colocation facility as well as online help from Microsoft and Cisco certified experts. Progent provides a selection of colo center consulting services such as system topology analysis, Windows and UNIX server installation and support, troubleshooting for server and telecommunications networking, development and installation of high availability configurations, defining and deploying layered security structures, firewall configuration and support, designing load balancing solutions, and creating fault tolerant server and storage cluster systems.

ProSight Data Protection Services Automated Backup

ProSight DPS automated cloud backup services offer small and medium-sized organizations an affordable end-to-end service for reliable backup/disaster recovery. For a fixed monthly price, ProSight DPS automates your backup processes and allows fast recovery of vital files, apps and VMs that have become lost or damaged due to hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises storage device, or mirrored to both. Progent's cloud backup consultants can deliver advanced support to set up ProSight DPS to be compliant with regulatory standards like HIPPA, FIRPA, PCI and Safe Harbor and, whenever needed, can help you to recover your critical data. Read about the entire ProSight family of affordable network management outsourcing services for small and medium-size businesses

Microsoft SQL Server Development Services

Progent's SQL Server application programmers can assist your organization to build and support database applications based on the SQL Server RDBMS. Progent adheres to leading lifecycle management practices to create efficient, easy-to-manage SQL Server database applications and is able to work with a customer's management to deliver programs in a timely and affordable manner. Progent for can assist your company to create Microsoft SQL Server solutions by offering a wide array of professional support services including functional specs, database modeling, T-SQL coding, software installation, capacity planning, performance and I/O configuration tuning, backup and restoration strategies, synchronization solutions, security and compliance, and fault tolerance.

VMware vSphere and NSX Deployment

Progent can provide the assistance of a certified VMware VCDX expert to help you plan, deploy, manage and troubleshoot VMware vSphere and vCloud-based virtualization solution for on-premises networks, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and vCloud consulting team can provide advanced expertise for installing and configuring VMware Site Recovery Manager and VMware's NSX virtual network system for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and hybrid cloud environments that deliver maximum uptime, fault tolerance, and disaster recovery.

SharePoint Server 2013 Experts

Progent has been delivering SharePoint support since the first SharePoint product was published over a a dozen years, and Progent has the scope of IT know-how to help organizations of any size to design and implement a SharePoint Server 2013 installation and develop SharePoint Server 2013 applications that bring substantial business value to your IT investment. Progent's Microsoft-certified consultants can assist your company to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from older releases of SharePoint or from another collaboration solution; decide whether an in-house, Cloud-based or hybrid deployment is most sensible for your busi9ness; and select the right version of SharePoint 2013 for your applications. Progent offers full project management services or can assist in individual tasks associated with your SharePoint 2013 deployment.

White Paper: Outsourcing Benefits
Progent has written a white paper that discusses the benefits a small business can derive from outsourcing IT support services. To view this summary and find out the reasons outsourcing can reduce costs, streamline administration, and maximize efficiency, visit Small Business IT Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda, and other cities throughout Contra Costa County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you need computer assistance, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified consultant, call 925-362-2400 or visit Contact Progent.

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