Onsite Service Available in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda

Businesses in Contra Costa County take advantage of IT outsourcing to cut costs and enhance productivity. IT outsourcing offers a small company the services of skilled professionals while avoiding the high cost of supporting a large internal IT staff. Outsourcing allows your company's management to focus on your core business while still having affordable access to superior IT support.

Surveys show that small businesses are attracted to IT outsourcing in order to:

  • Improve management's focus
  • Control the costs of operations
  • Free management resources
  • Access top notch technical expertise
  • Add important resources on an as-needed vs. full-time basis

IT outsourcing services from Progent align with the practical needs of small businesses who don't have the time or budget to spend months negotiating complex contracts with giant outsourcing firms but who want the breadth of expertise and ready availability that individual consultants can't provide.

Progent offers a variety of IT outsourcing services for small businesses in Contra Costa County:


Popular Online Support Services Available for Cisco Routers

Some of the popular online Cisco router consulting services available from Progent's certified Cisco experts include setting up domain name, DHCP, routing maps, T1, and user accounts; configuring iBGP and HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing configuration, and line settings; updating router's IOS image; configuring and testing router failover; resolving VPN tunnel and routing problems; making a network diagram and documenting configuration; plus security and business recovery strategy.

ProSight Network Management Services

Progent provides a selection of affordable, fixed-price services intended to enable small and mid-size businesses to benefit from the same cutting-edge IT solutions used by some of the world's top corporations. Progent's ProSight line of IT management outsourcing services covers all key facets of modern networking including email protection, behavioral-based threat defense, patch management, cloud-based backup and disaster recovery, network infrastructure health monitoring, virtual machine hosting, and IT asset documentation management. To read Progent's white paper about the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

Oracle DBA and Development Support

Progent can provide online access to an Oracle consultant for Oracle DBA services or an Oracle application developer. Progent can help your business to create effective solutions for key Oracle DBA activities such as database tuning, backup and restore strategies, and database security, or train your IT personnel how to use industry leading practices for streamlining various management tasks.

Windows 8.1 Integration Support

Progent's certified Windows 8.1 experts can provide a range of consulting services to help organizations of any size to install, manage, and troubleshoot IT systems that include desktops, laptops, tablets, or Windows phones powered by Microsoft Windows 8.1. For larger organizations, Progent's senior project management consultants can assist to design and configure testing labs to evaluate Windows 8 and develop and execute Windows 8 deployment plans based on industry best practices. Progent's consultants can also provide Windows 10 migration assistance.

Microsoft Dynamics NAV ERP Planning, Customization, and Support

The most recent edition of MS Dynamics NAV ERP includes powerful new features including tailored Role Centers, enhanced management information and reporting capabilities, and advanced workflow support. Progent's Dynamics NAV software experts offer programming, configuration and troubleshooting services to enable you to take advantage of MS Dynamics NAV. Progentís engineers can show you how to integrate MS Dynamics NAV to other systems and applications. Also, Progent can assist you to create and utilize databases so you can enhance your knowledge of your operations, acquire additional clients, refine your sales campaigns, and form successful alliances.

BI Reporting Consulting

Progentís BI reporting experts offer online and onsite consulting to assist your organization with any phase of BI reporting from debugging or enhancing reports to designing and implementing a comprehensive BI environment. Progent's management reporting consultants can assist you to maintain your existing BI environment, assist you to migrate databases and applications from a legacy reporting product to a current one, and provide custom online mentoring to meet your specific requirements. Progentís business reporting professionals can provide experience in the leading BI reporting tools such as the SQL Server BI suite (SSIS, SSAS, and SSRS), Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins including Power Pivot, Power Query and Power View, and Report Builder.

Desktop Technical Support

Progent can deliver a wide range of affordable desktop support services to help you company to install, configure, repair, and manage workstations and laptops powered by Windows, Apple Mac OS X, or popular editions of Linux. Progent's desktop services feature remote and on-premises help and range from urgent troubleshooting to comprehensive outsourcing of desktop administration and support.

White Paper: Advantages of Outsourcing
Progent has put together a white paper that explains the benefits a small organization can derive by outsourcing IT administration services. To read this document and find out how outsourcing can control costs, streamline management, and maximize productivity, click Small Firm Information Technology Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Concord, Walnut Creek, Danville, Pleasant Hill, Martinez, Lafayette, Pittsburgh, Antioch, Orinda, and other cities throughout Contra Costa County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Contra Costa County and you require technical help, information technology outsourcing, or high-level expertise from a Progent consultant, call 925-362-2400 or visit Contact Progent.
















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