Onsite Service Available in Fremont, Newark, Milpitas, Union City

By outsourcing IT services, small businesses in the Fremont area can manage IT costs and improve productivity. Outsourcing gives small businesses fast and reliable and access to computer consulting expertise without the substantial expense of recruiting and maintaining a capable in-house computer support group. IT outsourcing enables your business company to focus on business issues while qualified support professionals keep your network running smoothly.

Industry surveys indicate that the main motivation for small businesses to outsource IT support services are to:

  • Keep company management focused on business issues, not network support
  • Manage operating costs
  • Free up in-house IT resources for strategic projects
  • Gain dependable access to external technical expertise
  • Establish a sensible balance between in-house and outside IT skills

Outsourcing support services offered by Progent can help your company keep your IT budget from spiraling out of control while still meeting the business requirements of your information network. Progent's experience in providing consulting and technical support services to small businesses offers you enterprise-quality IT support at a price that fits a small-business budget. Progent offers comprehensive outsourcing packages and can also assist you on a project-by-project basis.

Progent can provide small and midsize businesses a variety of IT outsourcing options highlighted on Progent's web. The following links contain details a few of the services and advantages Progent can provide for businesses in the Fremont area include:

NetApp MetroCluster Disaster Preparedness Consulting

NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering with continual replication to provide rapid, zero data loss disaster recovery between sites located as far as 185 miles (300km) away from one another. Progent offers online or on-premises access to a certified NetApp MetroCluster consultant who can help you to plan, deploy, administer, upgrade, test and troubleshoot a disaster recovery system based on NetApp MetroCluster. Progent can help you to select a topology for your MetroCluster environment that aligns with your functional needs and budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by delivering guidance with tasks such as assigning disk pools, determining aggregate and plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, provisioning switches, designing a tiebreaker, designing a configuration replication network between your peered clusters, and verifying your disaster recovery system to verify adherence with industry standards and regulatory mandates.

Firewall and Virtual Private Network Consulting

In addition to supporting a diverse range of security solutions from Microsoft and Cisco, Progent offers enterprises expert support for products from other major Firewall and VPN vendors including Checkpoint Software, WatchGuard, Juniper-NetScreen, SonicWALL, and Symantec. Progent can help you create a detailed security strategy and choose the right products from multiple suppliers to achieve your security goals while staying within your budget limits.

ProSight Outsourced Network Management Services

Progent offers a family of affordable, fixed-price managed services intended to allow small and medium-size businesses to utilize the same cutting-edge technology used by some of the world's top enterprises. Progent's ProSight portfolio of network monitoring and management services covers all critical aspects of modern networking including email protection, security and compliance, patch management, automated backup and disaster recovery, infrastructure health monitoring, and virtual machine hosting. To download Progent's eBook about the advantages of ProSight managed services for small organizations, click:10 Benefits of ProSight Managed IT Services.

Microsoft Dynamics GP Integration

Progent can give you access to a Microsoft Dynamics GP software consultant to maintain and enhance your small business accounting solution. Progent can also help your company to design and execute an efficient upgrade plan from another accounting system to the latest version of Dynamics GP so that you preserve your data, strengthen your security, improve your reporting and analytics, take full advantage of Microsoft Office integration, and reduce business interruption.

Exchange Server 2013 Migration Support

Progent can provide expert Exchange 2013 migration support including cost/benefit evaluation, outsourced or co-sourced project management services, site analysis, specification of all new software licenses and equipment needed, setting up your Active Directory (AD) forest and its domains for optimal operation with your Exchange Server 2013 solution, configuring DAGS that deliver maximum availability to your mailbox servers, pilot verification at a customer's site or at Progent's testing facility, setting up temporary coexistence of Exchange 2013 and older versions of Exchange Server, deployment of the production system, decommissioning the previous servers, and webinar training for client's support group and users.

Cisco Voice over IP and Unified Communications Consulting

Progent can provide remote or onsite access to a Cisco Certified Internetwork Expert (CCIE) specialist to assist you to design, deploy, administer and troubleshoot unified communications environments built on Cisco Unified Communication technology in a local, cloud-centric, or hybrid cloud deployment. Progent's Cisco-certified Unified Communications consultants have in-depth backgrounds assisting organizations of all sizes to create collaboration ecosystems by delivering expert services that include Unified Communications Manager and CallManager system design and deployment, Voice over IP and IP video phones configuration, and Cisco wireless VoIP phone deployment. Progent can help you with Cisco's entire portfolio of Unified Communications applications such as Cisco Jabber, WebEx Meeting Center, Unity Express, Unified Contact Center Express (CCX), and Unified Mobility.

Internet Connectivity Assistance

Progent offers access to the affordable services of remote Internet connectivity experts to assist your company to assess or update your ISP services so your Internet access solution matches your business requirements. Services available from Progent include evaluation of your existing bandwidth utilization, vendor and plan analysis and ordering, network provisioning, and overseeing a seamless move to a different ISP and/or service plan. Provisioning can include optimizing current routers and switches and configuring new ones, implementing firewalls, and upgrading fault-tolerant BGP configurations.

Progent White Paper: Benefits of Outsourcing
Progent has produced a white paper that discusses the advantages a small business can realize by outsourcing IT management services. To view this summary and learn how outsourcing can control expenses, streamline management, and maximize efficiency, click Small Firm IT Outsourcing Benefits.

Progent provides onsite IT support, phone-based consulting support, and optional round-the-clock emergency technical help in Fremont, Newark, Milpitas and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Fremont or anywhere in Silicon Valley and you are looking for computer support, information technology outsourcing, or advanced services from a certified Progent professional, call 510-933-0400 or visit Contact Progent.

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