Onsite Service Available in Fremont, Newark, Milpitas, Union City

By outsourcing IT services, small businesses in the Fremont area can manage IT costs and improve productivity. Outsourcing gives small businesses fast and reliable and access to computer consulting expertise without the substantial expense of recruiting and maintaining a capable in-house computer support group. IT outsourcing enables your business company to focus on business issues while qualified support professionals keep your network running smoothly.

Industry surveys indicate that the main motivation for small businesses to outsource IT support services are to:

  • Keep company management focused on business issues, not network support
  • Manage operating costs
  • Free up in-house IT resources for strategic projects
  • Gain dependable access to external technical expertise
  • Establish a sensible balance between in-house and outside IT skills

Outsourcing support services offered by Progent can help your company keep your IT budget from spiraling out of control while still meeting the business requirements of your information network. Progent's experience in providing consulting and technical support services to small businesses offers you enterprise-quality IT support at a price that fits a small-business budget. Progent offers comprehensive outsourcing packages and can also assist you on a project-by-project basis.

Progent can provide small organizations a wide selection of computer consulting options featured on Progent's web site. The following links describe some of the services and benefits provided for businesses in the Fremont area include:

NetApp MetroCluster Disaster Recovery Consulting

NetApp MetroCluster is a high-availability and disaster recovery software suite that uses array-based storage clustering along with synchronous replication to deliver fast, zero RPO disaster recovery (DR) between datacenters located as far as 185 miles apart from each other. Progent can provide the skills of a certified NetApp MetroCluster consultant who can assist you to design, deploy, administer, update, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that meets your technical requirements and IT budget. Progent can ensure you follow best practices for installing your MetroCluster environment by providing guidance with tasks like assigning disk pools and shelf IDs, arranging aggregate layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network, and verifying your MetroCluster disaster recovery system to show compliance with information assurance standards and government requirements.

Office and Office 365 Consulting and Training

Progent's certified Microsoft Office and Office 365 experts can assist companies of any size to incorporate Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Visio and OneNote into a seamless productivity solution that provides fast ROI and promotes better business outcomes. Progent can assist you to interface Office or Office 365 applications with each other and with other core Microsoft technologies including SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running on-premises or in the cloud. Progent can also help you to fix compatibility problems with various versions of Office and can provide customized online Microsoft Office and Office 365 training to individual users or groups.

Data Loss and Data Leakage Prevention Expertise and Email Content Filtering Technology

Progent's data loss prevention (DLP) consultants and data leakage protection specialists can help you to configure Progent's ProSight Email Guard Security Gateway to use standard and custom content security policies for scanning the content of email messages and attachments and blocking users from sending confidential or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and stay in compliance with industry security standards and government requirements including HIPAA and Sarbanes-Oxley. Learn about the complete ProSight line of affordable network management outsourcing services for small businesses

SQL Server Development Support

Progent's SQL Server application programmers can help your organization to create and maintain applications that utilize the SQL Server database platform. Progent adheres to leading lifecycle management practices to build scalable, easy-to-manage SQL Server database applications and is able to work with a customer's management to complete programs in a timely and affordable way. Progent for can assist your company to build SQL Server solutions by offering a wide range of consulting support services including functional specs, logical and physical modeling, ETL development, T-SQL coding, software configuration, capacity planning, performance tuning, backup/recovery, clustering and virtualization, reusable schema, synchronization mechanisms, security and compliance, and disaster recovery/business continuity planning.

Exchange 2010 IP Voice Consultants

Enhancements in Microsoft Exchange 2010 for software-driven voice messaging include speech-to-character translation for quickly scanning your stored messages instead of listening to every message, digital attendants to answer callers and help them to work through your voice mail menus, programmable call answering procedures to transfer or scan incoming calls depending on ID or contact data, and text messaging notifications about unanswered voice calls or messages. While Exchange 2010 remains a widely used messaging solution, more powerful releases of Exchange Server have supplanted it. Progent's Microsoft Exchange Server 2010 professionals can help you to manage and troubleshoot your existing Exchange 2010 deployment. Progent's Exchange Server 2016 experts and Office 365 Exchange Online cloud integration consultants can also help you analyze the business advantages and technical challenges of migrating to a current, edition Exchange Server.

Microsoft Virtual Desktop Consulting

Microsoft's innovative Virtual Desktop Infrastructure that powers RDS simplifies desktop access, improves performance, strengthens data security, unifies management, and provides an almost transparent user experience. Progent's desktop virtualization consultants can help you to assess the business advantages of Microsoft's virtual desktop solutions, configure test and production deployments, optimize your system infrastructure to accommodate virtualized desktops effectively, evaluate and resolve security problems, and train your IT administrators to utilize best practices to gain a fast ROI from client virtualization.

Microsoft Dynamics GP Consulting

Progent can provide a Microsoft Dynamics GP (Great Plains) consulting professional to help your company to support and improve your Microsoft Dynamics Great Plains-based management information solution. Progent can also help you to architect and implement an efficient Dynamics GP migration from a legacy system so that you preserve your historical data, increase your protection, improve your financial reporting and analytics, leverage Microsoft Office support, and minimize business impacts by planning and adhering to an intelligent upgrade plan.

Microsoft SQL Server 2014 Consulting Services

Microsoft SQL Server 2014 includes significant improvements in key areas including performance, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that includes in-memory technology that operates transparently with all types of applications including Online Transaction Processing (OLTP), data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient online and onsite consulting services such as planning, configuration, administration, remediation, and application development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 deployment. In case you are already using SQL Server 2014, Progent can assist you to execute a smooth upgrade from SQL Server 2014 to a current release of Microsoft SQL Server.

Microsoft Exchange 2016 Migration Consulting

Progent's Microsoft Exchange Server 2016 migration consultants can help you in all phases of your upgrade to Exchange Server 2016 such as designing high availability infrastructure for a local, cloud-based or hybrid environment; CAL licensing requirements for Exchange 2016 and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines (VMs), databases and logs; setting up HLB for high-availability client access services; planning, setting up and testing Exchange and Windows Servers and Database Availability Groups (DAGs); integration with SharePoint Server or SharePoint Online; updating the firewall; creating SSL certs; providing client remediation with Office 2010 or greater or Microsoft Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Spam Protection and Email Encryption Services

ProSight Email Guard is Progent's spam and email virus security solution that uses the technology of leading data security vendors to provide centralized control and comprehensive security for all your email traffic. The powerful structure of Progent's Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to offer complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. ProSight Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your security perimeter. This decreases your exposure to inbound threats and saves system bandwidth and storage space. ProSight Email Guard's onsite gateway device adds a deeper level of analysis for inbound email. For outbound email, the on-premises security gateway offers AV and anti-spam filtering, policy-based Data Loss Prevention, and encryption. The local gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that originates and ends within your security perimeter. Learn about Progent's complete ProSight line of affordable managed services for small and medium-size organizations

Progent White Paper: Advantages of Outsourcing
Progent has put together a white paper that summarizes the advantages a small business can derive from outsourcing network administration services. To view this summary and learn the reasons outsourcing can control expenses, simplify administration, and maximize productivity, visit Small Business Information Technology Outsourcing Advantages.

Progent provides onsite computer support, online troubleshooting services, and optional 24x7 urgent technical help in Fremont, Newark, Milpitas and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Fremont or anywhere in Silicon Valley and you need technical help, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified engineer, call 510-933-0400 or visit Contact Progent.

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