Onsite Service Available in Fremont, Newark, Milpitas, Union City

By outsourcing IT services, small businesses in the Fremont area can manage IT costs and improve productivity. Outsourcing gives small businesses fast and reliable and access to computer consulting expertise without the substantial expense of recruiting and maintaining a capable in-house computer support group. IT outsourcing enables your business company to focus on business issues while qualified support professionals keep your network running smoothly.

Industry surveys indicate that the main motivation for small businesses to outsource IT support services are to:

  • Keep company management focused on business issues, not network support
  • Manage operating costs
  • Free up in-house IT resources for strategic projects
  • Gain dependable access to external technical expertise
  • Establish a sensible balance between in-house and outside IT skills

Outsourcing support services offered by Progent can help your company keep your IT budget from spiraling out of control while still meeting the business requirements of your information network. Progent's experience in providing consulting and technical support services to small businesses offers you enterprise-quality IT support at a price that fits a small-business budget. Progent offers comprehensive outsourcing packages and can also assist you on a project-by-project basis.

Progent can deliver small businesses a broad range of computer consulting services highlighted on Progent's web. The following links describe some of the support services and benefits provided for companies in the Fremont area include:

Office Access Software Development

Progent's Office Access developers and consultants offer cost-effective online support for all releases of Microsoft Office Access including desktop and browser-based versions and offers advanced help for application development, database migration, performance optimization, report design, and maintenance. Progent also offers custom online training for Access development and database administration.

Microsoft Office and Office 365 Consulting and Training

Progent's certified Office and Office 365 consultants can help businesses to integrate Microsoft Office desktop and Office 365 apps including Office Excel, Word, PowerPoint, Microsoft Outlook, Access, Visio and Publisher into a cohesive productivity solution that offers fast ROI and enables better business results. Progent can help you to integrate Microsoft Office or Office 365 apps with one another and with other core Microsoft platforms such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server. Progent's consultants can also assist you fix compatibility issues with different versions of Microsoft Office and can provide customized online Microsoft Office and Office 365 instruction to individual users and groups.

Microsoft Windows Server 2012 R2 Integration Services

Progent's Microsoft-certified Windows Server 2012 support experts can assist you to evaluate the business value of Microsoft Windows Server 2012 R2 for your organization, create test environments and rollout strategies, optimize your network infrastructure for on-premises, multi-location, cloud-based, and hybrid datacenters, educate your IT support, team, create a corporate-wide security strategy, automate IT administration, help with application development, and build and validate a DR/BC plan.

Oracle Database Administration Support

Progent can provide online access to an Oracle certified expert for Oracle database administration support or an Oracle application programmer. Progent can help you to develop effective solutions for key Oracle DBA tasks such as performance tuning, backup and restore processes, and information security, or mentor your in-house personnel to use industry best practices for streamlining major administration tasks.

Windows Active Directory Support

Progent's Microsoft-certified staff have extensive experience troubleshooting complex Active Directory issues such as replication problems, multi-domain partition configurations, damaged AD objects, cleanup of test application configuration objects in production AD environment, and restoration of failed installations of Active Directory and AD-dependent applications. Progent is also proficient in using advanced Active Directory utilities such as ADSIEDIT, DCDIAG and NETDIAG. Progent can assist companies to plan and install deployments of Active Directory Domain Services by delivering Windows Server 2008 R2 support services and Windows Server 2012 R2 support services.

Affordable Remote Support

Progentís Technical Response Center (TRC) provides urgent and scheduled online service for Windows, Linux, Apple Mac, and Cisco-powered systems in the United States and worldwide. (Take a look at Progent's client testimonials). Progent's certified support experts can assist clients to analyze and repair network issues without the cost or time loss of in-person support visits. Progent offers a streamlined, web-accessible signup procedure for new customers to accommodate emergency situations and Progent charges per minute with no startup charges or time minimums, so you are invoiced only for the assistance you get. Experts you can access remotely include Cisco-certified CCIEs, Microsoft-qualified MCSEs, and GIAC-certified security professionals.

Microsoft Office 365 Integration with On-premises Exchange

Microsoft supports seamless hybrid environments that integrate Office 365 and on-premises Exchange deployments. This allows you to have some mailboxes hosted on your corporate datacenter or private cloud and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified consulting team can assist your organization with any phase of planning, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide as-needed expertise to help you resolve challenging technical problems and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on time and on budget. To find out more about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange environments, refer to Office 365 integration with on-premises Exchange.

64-bit Processing Migration Help

Progentís Microsoft Gold qualified engineers can help you to enhance your application servers and/or workstations from 32 to 64 bits. Progent can help you to understand the costs and benefits of migrating to 64-bit computing, design an efficient upgrade process that minimizes business interruptions, and provide economical, expert remote support to assist your company to install 64-bit operating systems and application programs on your current computers. Progent's 64-bit processing consultants can assist you to install the 64-bit versions of Microsoft platforms like Microsoft Windows Server 2008, Exchange Server, Windows 7, and Microsoft Office Excel.

White Paper: Outsourcing Advantages
Progent has written a report that summarizes the advantages a small business can derive by outsourcing network administration services. To view this white paper and find out how outsourcing can control costs, streamline management, and enhance productivity, visit Small Company IT Outsourcing White Paper.

Progent can deliver on-premises network help, phone-based troubleshooting services, and optional round-the-clock emergency technical help in Fremont, Newark, Milpitas and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Fremont or anywhere in Silicon Valley and you are in need of computer assistance, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant, call 510-933-0400 or visit Contact Progent.

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