Onsite Service Available in Fremont, Newark, Milpitas, Union City

By outsourcing IT services, small businesses in the Fremont area can manage IT costs and improve productivity. Outsourcing gives small businesses fast and reliable and access to computer consulting expertise without the substantial expense of recruiting and maintaining a capable in-house computer support group. IT outsourcing enables your business company to focus on business issues while qualified support professionals keep your network running smoothly.

Industry surveys indicate that the main motivation for small businesses to outsource IT support services are to:

  • Keep company management focused on business issues, not network support
  • Manage operating costs
  • Free up in-house IT resources for strategic projects
  • Gain dependable access to external technical expertise
  • Establish a sensible balance between in-house and outside IT skills

Outsourcing support services offered by Progent can help your company keep your IT budget from spiraling out of control while still meeting the business requirements of your information network. Progent's experience in providing consulting and technical support services to small businesses offers you enterprise-quality IT support at a price that fits a small-business budget. Progent offers comprehensive outsourcing packages and can also assist you on a project-by-project basis.

Progent can provide small and midsize businesses a wide selection of computer consulting options featured on Progent's web site. Below links contain details a few of the services and advantages Progent offers for businesses in the Fremont area include:

Windows Server 2008 R2 Consulting

The sophistication and integration demands of Windows Server 2008 calls for an IT consultant with real-world experience and diverse knowledge in designing and deploying efficient and comprehensive business information networks. The experience of Progent's certified Windows Server 2008 experts, with an average of over a decade of background supporting Microsoft-powered technology, assures your success in supporting and managing your Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 consulting experts can also assist you to evaluate the benefits of migrating from Windows Server 2008 to Windows Server 2012 R2. If you are planning on building a hybrid architecture that integrates on-premises resources with cloud-based services like those available on Microsoft Azure, Progent can provide Windows Server 2016 hybrid solutions.

Windows Server Essentials Consulting Services

Microsoft Windows Server 2012 R2 Essentials is a value-priced, entry-level OS that allows small organizations to make the move from the older stand-alone in-house datacenter to the modern hybrid computing model that includes local and cloud-hosted resources. Progent's Microsoft Gold-certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective remote consulting and technical support for Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible productivity and cost benefits of moving to WS 2012 R2 and implementing a hybrid local/cloud design for your network ecosystem. Progent can provide comprehensive project management to help you design and carry out an efficient move to Microsoft Windows Server 2012 R2 Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Learn about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Azure planning and integration support.) Progent also offers continuing consulting, troubleshooting, and customized training.

Oracle Database Administration Services

Progent can provide affordable access to an Oracle expert for Oracle database administration support or an Oracle application programmer. Progent can assist you to develop efficient solutions for key Oracle DBA activities such as performance tuning, backup and restore strategies, and database protection, or train your in-house personnel how to follow industry leading practices for simplifying various administration procedures.

Microsoft SQL Server 2014 Consulting and Development

Microsoft SQL Server 2014 includes significant enhancements in key areas such as speed, availability, compliance, and cloud integration. Microsoft SQL Server 2014 is the first version of Microsoft SQL Server that incorporates in-memory capability that operates seamlessly across all workloads including OLTP, data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide cost-effective remote and on-premises services including system design, deployment, management, troubleshooting, and application development services to enable organizations of any size to achieve maximum business value from their SQL Server 2014 investment. In case your organization is already running Microsoft SQL Server 2014, Progent can help you to carry out a smooth transition to Microsoft SQL Server 2016.

Microsoft System Center 2012 Operations Manager Support

Progent has long experience both delivering MS System Center Operations Manager consulting support and using this mature monitoring software to enhance information system reliability, performance, and security. Progent can help you to configure System Center 2012 R2 Operations Manager or you can outsource server management to Progent's Microsoft-qualified support engineers. With years of network management experience, Progent's Information Technology professionals can also respond rapidly to the alerts generated by System Center Operations Manager to ensure that mission-critical systems remain available. Progent also offers Microsoft System Center 2016 Operations Manager expertise to assist your organization to upgrade smoothly from Operations Manager 2016 to SCOM 2016.

Lync Server 2013 Consultants

Microsoft Lync 2013 enables businesses of any size to create a manageable and secure communications environment that supports a Bring-Your-Own-Device computing model with instant messaging (IM). instant messaging, presence, audio/video and web meetings with application sharing, as well as IP and PSTN calling enabled for a wide range of desktop and mobile devices. Progent's Microsoft-certified Lync 2013 consultants can help your company to assess the business benefits of Lync Server 2013, design an on-premises, cloud-based (via Microsoft Lync Online) or mixed model appropriate for your present and long-term plans, implement Lync 2013 so as to speed up your ROI, and provide custom online and on-premises training to your management staff and end users. Progent has expertise in critical components of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to integrate Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients, Word and PowerPoint.

Office 365 Integration Solutions with On-premises Exchange

Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises installations of Exchange. This permits you to have specific mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can assist you with any phase of designing, implementing and troubleshooting your hybrid Exchange network. Progent's Exchange specialists can deliver as-needed support to help you resolve challenging technical issues and also can provide comprehensive project management outsourcing or co-sourcing to make sure your hybrid Office 365/Exchange initiative is completed on time and within budget. For details about Progent's online consulting support for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.

SQL Server 2012 Database Support

Progent offers the support of certified SQL Server 2012 consultants and seasoned database application developers, DBAs, project managers, Cisco-certified network engineers, business continuity planning specialists, and certified data security professionals to assist you to maintain your SQL Server 2012 environment and define a cost-effective and safe IT infrastructure that lets you maximize the business benefit of Microsoft SQL Server 2012. Progent can also help your company to upgrade to Microsoft SQL Server 2016 or move to SQL Server 2014 from SQL Server 2012.

Disaster Recovery/Business Continuity Planning

Progent's disaster recovery professionals can help you create a disaster recovery strategy in case of a catastrophic network outage. Progent can help you define a comprehensive disaster recovery plan that incorporates scheduled disaster recovery evaluations and testing so that if a catastrophic failure happens, you reduce lost productivity. Progent's Microsoft and Cisco-authorized consultants can also show you how to create an affordable, zero-downtime network solution that addresses availability issues involving a wide range of network technologies and procedures. Progent's business continuity specialists can assist your company to prepare for the broader issues associated with keeping your company running following a disaster by addressing not just information technology issues but additional problems such as alerting key staff members, locating temporary office space, acquiring emergency transportation, hiring temporary employees, and filing regulatory reports. Progent's Windows Server 2016 disaster recovery experts can help you to create a cost-effective disaster recovery/business continuity solution for hybrid cloud deployments utilizing failover cluster tools proven in Microsoft's Azure cloud.

Progent White Paper: Outsourcing Advantages
Progent has written a report that discusses the benefits a small company can derive from outsourcing network support services. To view this summary and learn the reasons outsourcing can conserve expenses, simplify administration, and enhance productivity, visit Small Firm Information Technology Outsourcing Benefits.

Progent offers onsite computer support, remote consulting services, and optional 24x7 emergency assistance in Fremont, Newark, Milpitas and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Fremont or anywhere in Silicon Valley and you are in need of technical support, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 510-933-0400 or visit Contact Progent.

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