Onsite Service Available in Fremont, Newark, Milpitas, Union City

By outsourcing IT services, small businesses in the Fremont area can manage IT costs and improve productivity. Outsourcing gives small businesses fast and reliable and access to computer consulting expertise without the substantial expense of recruiting and maintaining a capable in-house computer support group. IT outsourcing enables your business company to focus on business issues while qualified support professionals keep your network running smoothly.

Industry surveys indicate that the main motivation for small businesses to outsource IT support services are to:

  • Keep company management focused on business issues, not network support
  • Manage operating costs
  • Free up in-house IT resources for strategic projects
  • Gain dependable access to external technical expertise
  • Establish a sensible balance between in-house and outside IT skills

Outsourcing support services offered by Progent can help your company keep your IT budget from spiraling out of control while still meeting the business requirements of your information network. Progent's experience in providing consulting and technical support services to small businesses offers you enterprise-quality IT support at a price that fits a small-business budget. Progent offers comprehensive outsourcing packages and can also assist you on a project-by-project basis.

Progent offers small organizations a variety of computer consulting services highlighted on Progent's web site. Below links contain details a few of the support services and advantages Progent can provide for businesses in the Fremont area include:

Altaro VM Backup Consulting

Altaro VM Backup software provides small and mid-size businesses a reliable and budget-friendly solution for backing up and restoring Hyper-V and VMware-based virtual machines. Altaro VM Backup can be deployed in on-premises, remote, multi-site, and cloud-hosted environments and also enables low-cost cloud backup to Microsoft Azure Block Blob storage. Headline capabilities include state-of-the-art inline deduplication to reduce backup storage needs, Continuous Data Protection with backup spacing as short as five minutes for minimizing your Recovery Point Objective (RPO), military-grade encryption, granular restore capability for individual files and emails, extensive support for Windows Server Cluster Shared Volumes and for vCenter for handling larger environments, and the ability to leverage Volume Shadow Copy Service (VSS) to back up online VMs with zero downtime. Progent is an Altaro partner and offers a wide range of consulting services to assist you to plan, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup software. To learn more, go to Altaro VM Backup Certified Consultants.

Microsoft Windows Server 2008 Support

The complexity and integration demands of Microsoft Windows Server 2008 R2 requires an IT consultant with real-world experience and broad knowledge in designing and building efficient and comprehensive business technology solutions. The professional experience of Progent's Microsoft-certified Windows Server engineers, with an average of over 10 years of background supporting Microsoft-powered technology, helps insure your success in supporting and managing your Microsoft Windows Server 2008 R2 environment. Progent's Microsoft-certified Windows Server 2012 R2 experts can also assist you to assess the benefits of upgrading from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2. If you are planning on building a hybrid network model that combines local resources with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid solutions.

Virtual Server Technology Experts

Virtual server technologies enable businesses to operate several virtual servers on one physical processor. Typical applications for virtualization include hardware efficiency, low-cost platforms for applications that require outdated operating systems, and economical segregation of application development or testing environments from production ones. Progent's virtualization technology engineers can provide Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 network and server virtualization consulting services, Windows Server 2008 Hyper-V Virtualization help, VMware vSphere configuration and troubleshooting, and Citrix Virtualization assistance. Progent can configure virtual servers to maximize speed, fault tolerance and manageability while simultaneously cutting costs; suggest and test business recovery strategies that reduce downtown in case of a catastrophe; and provide ongoing maintenance, troubleshooting, and engineering services as virtualization technology evolves.

Amazon AWS Planning and Integration

Progent's Amazon AWS planning and integration consultants offer affordable online support to help companies to integrate Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every phase of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, system design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security. Progent offers advanced expertise with firewall configuration and VPN technology and can show you how to deploy all-cloud or hybrid ecosystems that efficiently integrate Amazon AWS resources. Progent offers occasional consulting or Progent can provide comprehensive project management outsourcing services to help you migrate efficiently to the Amazon AWS platform.

Juniper Networks Consulting Services

Progent's Juniper-authorized network consultants can assist your company to design and deploy Juniper Firewall/VPN technology, enhance and troubleshoot your network infrastructure, and migrate efficiently from discontinued equipment to the latest releases. Progent's Junos OS consultants offer expertise with Juniper's premiere network control software to enable you to streamline the management and improve the security of your Juniper VPN devices and routers. Progent also has broad experience supporting Juniper's NetScreen OS and ScreenOS operating system platforms and can assist organizations manage environments that incorporate a combination of Juniper's software platforms.

Microsoft Windows Active Directory Experts

Progent's Microsoft-certified technical team members have broad experience troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, corrupted Active Directory objects, cleanup of beta software configuration objects in on-line AD systems, and fixing of unsuccessful installations of AD and AD-integrated software. Progent is also experienced in using advanced AD tools like NTDSUTIL, DCDIAG and NETDIAG. Progent can assist companies to design and install deployments of AD Domain Services by delivering Windows Server 2008 R2 support services, Windows Server 2012 R2 consulting and Windows Server 2016 hybrid cloud solutions.

ProSight Network Audits

Prosight Network Audits are a fast and low-cost way for small and mid-size organizations to get an unbiased evaluation of the overall health of their network. Based on a selection of the leading remote monitoring and management (RMM) tools available, and supervised by Progent's certified team of IT experts, ProSight Network Audits show you how well the deployment of your essential network devices conform to leading practices. Both the Basic and Advanced options for ProSight Network Audit services are available at a low, one-time cost and provide instant benefits like a more manageable and safer Active Directory implementation. Both versions also offer the ongoing advantages of cutting-edge remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, better compliance with data security regulations, higher utilization of network resources, quicker troubleshooting, more reliable backup and restore, and increased uptime. For details about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

Progent White Paper: Advantages of Outsourcing
Progent has written a report that discusses the advantages a small company can realize from outsourcing network administration services. To read this white paper and learn how outsourcing can control expenses, simplify management, and enhance efficiency, click Small Business Information Technology Outsourcing Advantages.

Progent provides onsite computer assistance, online consulting support, and optional round-the-clock urgent assistance in Fremont, Newark, Milpitas and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Fremont or anywhere in Silicon Valley and you are in need of technical help, IT outsourcing, or advanced expertise from a certified Progent engineer, call 510-933-0400 or visit Contact Progent.

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