Onsite Service Available in Fremont, Newark, Milpitas, Union City

By outsourcing IT services, small businesses in the Fremont area can manage IT costs and improve productivity. Outsourcing gives small businesses fast and reliable and access to computer consulting expertise without the substantial expense of recruiting and maintaining a capable in-house computer support group. IT outsourcing enables your business company to focus on business issues while qualified support professionals keep your network running smoothly.

Industry surveys indicate that the main motivation for small businesses to outsource IT support services are to:

  • Keep company management focused on business issues, not network support
  • Manage operating costs
  • Free up in-house IT resources for strategic projects
  • Gain dependable access to external technical expertise
  • Establish a sensible balance between in-house and outside IT skills

Outsourcing support services offered by Progent can help your company keep your IT budget from spiraling out of control while still meeting the business requirements of your information network. Progent's experience in providing consulting and technical support services to small businesses offers you enterprise-quality IT support at a price that fits a small-business budget. Progent offers comprehensive outsourcing packages and can also assist you on a project-by-project basis.

Progent can deliver small companies a broad range of network consulting options featured on Progent's web site. Below links describe some of the services and benefits Progent offers for companies in the Fremont area include:

SMS 2003 and Configuration Manager 2007 Consulting

Progent's Microsoft SMS Server and Configuration Manager experts can help you to save effort and lower costs by using Microsoft Systems Management Server or System Center Configuration Manager 2007 to better manage software deployment and change tasks. Progent can assist your business to use Microsoft SMS or Configuration Manager to minimize IT administration expenses, improve network security, maximize productivity by keeping applications up-to-date, ensure adherence to software licensing, and monitor applications usage profiles to assist you to make smart purchasing choices.

SQL Server 2016 Integration and Development

Microsoft SQL Server 2016 introduces significant improvements in performance, capacity, security, high-availability, BOYD support, and built-in analytics and reporting. New features include PolyBase for handling SQL and NoSQ files in one appliance for data warehousing, Jason integration, Dynamic Data Masking, Mobile Reports, and centralized control over local and cloud resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants offer remote and on-premises expertise to assist businesses of any size to design, deploy, manage or debug any version of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server and Hyper-V, Exchange, SharePoint, Dynamics GP, Skype for Business, and SCOM.

Windows Server Essentials Cloud Integration

Windows Server 2012 R2 Essentials is an affordable, entry-level OS that enables small businesses to transition from the traditional physical in-house datacenter to the contemporary hybrid networking paradigm that combines on-premises and cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consulting experts offer cost-effective online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to assess the potential business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud model for your network ecosystem. Progent can provide comprehensive project management to help you plan and execute a smooth migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Cloud applications and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises Exchange and Azure integration support.) Progent can also provide ongoing consulting help, technical support, and training.

Exchange Server 2013 Migration Consulting Services

Progent offers comprehensive Exchange 2013 migration consulting services such as risk/benefit evaluation, outsourced or co-sourced project management services, site readiness preparation, specification of new software and hardware needed, preparing your Active Directory (AD) forest and its domains to work with your Exchange Server 2013 solution, designing Database Availability Groups that provide HA and resilience to your Exchange mailboxes, system verification at a customer's site or at Progent's test lab, managing transitional coexistence between Microsoft Exchange Server 2013 and older editions of Exchange, installation of the new system, decommissioning the old servers, and training for client's IT group and end users.

Private Cloud Hosting Services

Progent's Private CloudHosting options provide complete hosting of a small or mid-size company's servers in an environment that delivers the highest level of dependability and scalability and is in addition easy to move to another host. Progent's Private Cloud Hosting options are built upon proven virtualization architectures that allow small businesses with mixed- platform IT systems to save dramatically on the expense of capital investments, system maintenance, and IT administration while benefiting from enterprise-class fault tolerance and an unmatched level of vendor independence.

VMware Site Recovery Manager (SRM) Disaster Recovery Consultants

VMware's Site Recovery Manager is an extension to VMware vCenter that lets you specify, automate and test a repeatable workflow for recovering services rapidly after a breakdown. Site Recovery Manager supports centrally managed and automated recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. Site Recovery Manager also supports non-disruptive testing for disaster recovery, updates and fixes and can generate audit reports to confirm complete service restoration, validate Service Level Agreements and demonstrate DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to assist your organization to plan, configure, test and maintain a disaster recovery solution powered by VMware SRM.

Skype for Business Integration

Progent's Skype for Business consultants can provide remote and on-premises consulting services for companies of all sizes to evaluate the costs/benefits of upgrading to Skype for Business from any version of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design an on-premises, cloud or hybrid topology; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office or Office 365; configure high-availability solutions; interface Skype for Business with your PSTN gateway; and interface with other communication systems such as Cisco UC and Cisco Video Interop Server (VIS). Progent's certified information security experts can assist you design and validate a security environment for your Skype for Business deployment that is compliant with regulatory requirements.

Project Management Engineering Support

For advanced project management support, Progent offers the services of veteran information technology professionals with years of background as IT project managers for application development, information technology implementation, and business process re-engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide world-class management expertise to help enterprise clients to follow leading practices to ensure that major projects are successfully completed on time and within budget.

Wireless Integration

Progent's wireless solutions consultants offer wide-ranging backgrounds in the implementation and maintenance of wireless networking technology and can assist you to design, configure, manage and troubleshoot wireless ecosystems that are compliant, resilient, expandable, easy to administer and operate, able to support your vital applications, and seamlessly integrated into hybrid cloud networks. Online and onsite support provided by Progent cover a variety of wireless technologies such as smartphone integration, Wi-Fi network planning and installation, Wi-Fi site surveys, wireless IP phone configuration, and building-to-building wireless integration.

Progent White Paper: Outsourcing Advantages
Progent has published a white paper that discusses the advantages a small business can derive by outsourcing network support functions. To view this summary and learn how outsourcing can reduce expenses, simplify management, and maximize productivity, visit Small Firm IT Outsourcing Benefits.

Progent can deliver on-premises network assistance, online troubleshooting services, and optional round-the-clock urgent technical help in Fremont, Newark, Milpitas and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Fremont or anywhere in Silicon Valley and you are in need of technical support, IT outsourcing, or high-level services from a certified Progent consultant, call 510-933-0400 or visit Contact Progent.

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