Outsourcing services available from Progent help you keep your IT budget under control while meeting the operational needs of your small businesses. Progent's long experience supporting small businesses provides you with enterprise-level IT support at a price you can afford. Progent offers special turn-key outsourcing packages or individual, pay-as-you-go support.

Progent's IT outsourcing services for small businesses in the the Fremont area include:

	Crystal Reports, Access, FRx Consulting		Progent can assist you with dedicated reporting applications such as Crystal Reports and Microsoft FRx Enterprise Reporting to automate procedures unique to your business environment and give you control of consolidations, financial system reporting, budgeting and analysis. Progent can also provide experts to help you with financial system software such as Great Plains, Solomon and Navision, and with generic applications such as Microsoft Access and Excel, which can be used by themselves or in conjunction with dedicated reporting applications to turn corporate data into concise information that can drive intelligent management decisions.
	Firewall and VPN Support		In addition to supporting a broad spectrum of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses expert help for products from other major Firewall and VPN manufacturers including Check Point Software, WatchGuard, Juniper Networks – Netscreen, SonicWALL, and Symantec.
	Apple Macintosh Consulting		Progent's Apple certified staff can help you configure Microsoft Entourage and Microsoft Exchange Server so your Mac users can share information with other staff members who run Outlook. With Microsoft Entourage 2004 for Macintosh, you can receive and send email, search your Exchange global address list (GAL), import addresses, sync up your calendar and invite people to meetings with your Exchange account.
	SharePoint Design		Progent's Microsoft-certified experts can help you evaluate the business case for deploying SharePoint Portal Server 2003, provide configuration and deployment support, optimize your network infrastructure, help integrate your standard and custom application software to operate with SharePoint, develop a organization-wide security strategy that includes portal technology, and deliver troubleshooting and Help Desk support.
	Knowledge Transfer Services		Progent's certified experts offer customized training on complex, mission-critical systems or software applications for which your business has the need for in-house expertise. Progent's knowledge transfer to your internal support team makes good business sense in areas such as Windows AD, Microsoft Exchange Server, ISA Server, or Cisco-based network environments and VoIP technologies.
	Linux Developer Support Services		If you are developing UNIX or Linux software on a network that includes Windows-based servers, desktops and application software, Progent offers Information Technology outsourcing services that keep your computer network up and running while freeing you to concentrate on your area of high-value expertise. By using automated server monitoring and providing remote and on-site services as needed, Progent provides Linux developer support that offers an affordable way to maintain an IT network that features high availability, security and performance.
	Custom Software Development Design Services		Progent offers in-depth development expertise in specific application areas, allowing you to tailor efficient, cost effective and comprehensive IT solutions that fit the unique needs of your company. Progent's application designers can help you adapt Microsoft's major eCommerce-capable software including Microsoft Business Solutions-Axapta ERP Software, Microsoft Business Solutions–Navision Business Software, Microsoft Business Solutions–Small Business Manager, and Microsoft Business Solutions-Solomon.
	Custom Web Development Support Services		If you want to redesign your corporate web site, create internal information sharing portals for applications such as human resources or employee training, establish a powerful web presence for a new business, or build enterprise-class, data-driven web applications, Progent can provide talented and experienced web site designers and developers. Progent's team can also help you develop and maintain a secure, robust server and network infrastructure, including remote and wireless connectivity, to leverage your web applications.
	Network Security Consulting		Managing and coordinating anti-virus protection, detection and defense along with the recovery of mission-critical systems requires comprehensive effort that utilizes a variety of tools, processes, and operational policies. Progent's CISM-certified consultants can assist you at any level in your efforts to protect your network, from security audits to developing a complete security strategy. Progent offers cost effective hourly or contract service to help small companies set up and maintain secure networks based on Microsoft Windows and Cisco technologies.
	Project Management		Progent's Project Management consulting are focused on providing clients with support for major migrations in the course of their information technology systems' evolution to Microsoft's standards-based environment. Progent has deep experience providing project planning services, management, documentation, and procurement coordination, and Progent's proven methods for upgrades and migrations ensure the least impact to your business.
	High Availability Consulting		In situations where a single server or cluster can’t offer the performance required for a critical applications, load balancing of multiple servers offers a solution that not only enhances speed but, as a extra feature, provides fault tolerance by seamlessly working around offline servers in a load-balanced array. Progent is experienced with a wide range of load balancing appliances covering server balancing, application balancing, and LAN/WAN network infrastructure bonding.

White Paper: Advantages of Outsourcing
We have written a report that discusses the advantages a small business can derive by outsourcing IT support functions. To read this summary and learn how outsourcing can control costs and maximize productivity, visit Small Business IT Outsourcing White Paper.

Progent offers 24x7 onsite computer help and IT outsourcing services in Fremont, Newark, Milpitas and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Fremont or anywhere in Silicon Valleyand you need computer help, information technology outsourcing, or advanced services from a Microsoft or Cisco certified consultant:

Call 510-933-0400 or send email to information@progent.com