San Francisco East Bay
Hayward, San Leandro, Union City

Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Small businesses in the San Francisco East Bay area use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house staff of IT personnel. IT outsourcing allows your company to concentrate money, attention and time on strengthening your core business while still enjoying the benefits of high-quality IT support.

Because of its recognized efficiency, IT outsourcing is growing dramatically, particularly among small businesses who until recently were relatively unfamiliar with the concept. Surveys show that the top reasons for small businesses to outsource IT services are:

• Improve company focus
• Reduce and control operating costs
• Free resources for other purposes
• Gain access to world-class capabilities
• Add key resources not available internally

Progent's outsourcing services are geared specifically to meet the budgetary and operational needs of small businesses who can't justify the expense of spending months negotiating complex outsourcing contracts and whose IT requirements typically rely on standard applications and architectures rather than highly customized environments.

Progent can provide small and midsize businesses a variety of IT support options highlighted on Progent's web. Below links describe some of the services and advantages provided for businesses in the San Francisco Bay Area and California Central Valley:

	SQL Server Programming Support		Progent's SQL Server application programmers can assist your organization to create and support database applications that utilize the SQL Server database platform. Progent follows leading practices to build efficient, manageable SQL Server database applications and is able to team with a client's IT staff to deliver projects in a cost effective and cost-effective manner. Progent for can help your company to build Microsoft SQL Server solutions by offering a wide range of professional support services such as functional specs, data tier architecture, T-SQL programming, software configuration, capacity planning, performance tuning, backup/recovery, replication solutions, security, and fault tolerance.
	System Center Operations Manager Consultants		Progent has a long track record both providing MS System Center Operations Manager consulting services and deploying this powerful monitoring software to increase information system reliability, performance, and protection. You can outsource network monitoring and management to Progent's Microsoft-qualified network engineers. With years of server maintenance background, Progent's Information Technology consultants can also react quickly to the information generated by Microsoft Operations Manager to ensure that business-critical servers stay available.
	64-bit Processing Migration Help		Progent’s Microsoft Gold qualified consultants can help your organization to update your application servers or desktops from 32 to 64 bits. Progent can assist you to calculate the costs and benefits of moving to 64-bit processing, plan an efficient migration strategy that reduces operational disruptions, and offer inexpensive, professional online support to aid your company to install 64-bit software and application programs on your existing computers. Progent's 64-bit processing consultants can assist your company to integrate the 64-bit editions of Microsoft platforms like Microsoft Windows Server 2008, SQL Server, Microsoft Windows 7, and Excel 2010.
	Cost-effective Online Service		Progent’s Technical Response Center offers urgent and routine remote assistance for Microsoft Windows, Linux, Apple Mac, and Cisco-powered systems in the U.S. and worldwide. (Take a look at Progent's customer testimonials). Progent's certified service professionals can help customers to analyze and fix hardware and software issues without the cost or delay of on-premise service visits. Progent offers a streamlined, web-based registration procedure for first-time customers to address emergency network problems and Progent charges by the minute with zero sign-up fees or time minimums, so you pay only for the support you get. Experts available online include Cisco-qualified CCIEs, Microsoft-certified MCSE consultants, and CISM-certified security professionals.
	Temporary Chief Information Officer		For businesses without the budget to afford a dedicated IT strategist, Progent offers the services of a veteran CIO on a part-time basis to assist with high-level jobs such as growth strategies, managing IT spending, developing ROI models, workflow analysis, contract review, information security and compliance, cash flow predictions, automating network management, desktop support, software revision control, network monitoring, and business continuity preparedness. Progent's temporary CIO services let small businesses and local governments get the most impact from their technology investment so they can build and maintain IT environments with world-class reliability, productivity, and protection.
	MS Communications and Lync Server Consulting		Microsoft Lync Server and its predecessor Microsoft Office Communications Server make it easy for users to communicate with associates immediately, dependably, and from any program. Applications that you can manage with Lync Server 2010 and Office Communications Server include VoIP, Internet conferencing, and enterprise-grade IM. Progent's certified Lync Server specialists and Microsoft Communications experts can help you to design and integrate a Microsoft Lync Server 2010 or an Office Communications Server deployment so that your organization can receive all the benefits of the platform's powerful capabilities. Progent's consultants can also show you how Microsoft Lync Server 2010 and Office Communications Server communicate with other components of MS Office so that users of programs such as Office Outlook, Excel, Microsoft Word, or collaborative sites such as Windows SharePoint Services can benefit from of IM from within those programs.
	Server Virtualization Solutions Experts		Virtual server techniques allow IT organizations to operate multiple virtual machines on a single physical processor. Common usage scenarios for virtualization include hardware efficiency, low-cost hosts for applications that require outdated OS software, and affordable isolation of software programming or pilot environments from on-line systems. Progent's virtualization technology engineers can provide Windows Server 2012 network and server virtualization consulting services, Windows Server Hyper-V Virtualization consulting, VMware vSphere virtual server integration services, and Citrix Virtualization support. Progent can configure virtual machines to optimize speed, fault tolerance and ease of administration while at the same time lowering costs; suggest and test disaster recovery strategies that minimize productivity loss in case of a catastrophic failure; and provide continuing maintenance, troubleshooting, and engineering services as computer technology advances.
	Exchange 2010 Server Support		Progent's Microsoft and Cisco-certified Exchange 2010 Server consultants can assist you to determine the value of Exchange 2010 for your business and can help your IT staff to design and implement a smooth upgrade to Microsoft Exchange 2010 from Microsoft Exchange 2003 or Microsoft Exchange 2000 that will provide quick return on investment by improving your workers' efficiency, lowering the expense of hardware and support, simplifying administration, and consolidating your vital communications technologies.

White Paper: Advantages of Outsourcing
Progent has published a white paper that explains the benefits a small organization can derive from outsourcing IT management functions. To read this white paper and learn the reasons outsourcing can control costs, simplify administration, and enhance productivity, click Small Business Information Technology Outsourcing Benefits.

Progent can deliver on-premise IT help, online troubleshooting services, and optional round-the-clock urgent assistance in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the San Francisco East Bay area and you require computer support, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified engineer:

Call 510-300-1400 or send email to information@progent.com