Progent's outsourcing services are geared specifically to meet the budgetary and operational needs of small businesses who can't justify the expense of spending months negotiating complex outsourcing contracts and whose IT requirements typically rely on standard applications and architectures rather than highly customized environments.

Progent offers a variety of IT outsourcing services for small businesses in the San Francisco Bay Area and California Central Valley:

	Linux Network Security Experts		If you have a mixed-platform IT environment that supports Linux and Microsoft-based servers and workstations, Progent can improve network security by providing a CISSP and CISM-certified expert to help your entire organization in a broad spectrum of security areas including security management practices, security architecture and models, access control systems and methodology, and business continuity planning.
	Microsoft ISA Server Consulting Services		Progent's Microsoft-certified experts have extensive expertise developing Microsoft-based security solutions for network environments with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's consulting staff can help your organization plan and implement a configuration of Microsoft ISA 2004 Server that supports your business requirements without adversely impacting your network.
	Microsoft Windows Active Directory Assistance		Progent's Microsoft-certified experts have extensive knowledge troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, corrupted Active Directory objects, cleanup of legacy beta application configuration objects in production AD environment, and repair of failed setups of AD and AD-integrated software. Progent is also proficient in using “expert only” Active Directory utilities such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.
	High Availability Consultants		In situations where a single server or cluster can’t provide the throughput required for a critical applications, load balancing of multiple servers offers a path that not only enhances speed but, as a natural byproduct, provides fault tolerance by seamlessly working around offline servers in a load-balanced array. Progent is experienced with a wide range of load balancing solutions including server balancing, application balancing, and LAN/WAN network infrastructure bonding.
	Microsoft Operations Manager Experts		Progent has lengthy experience both supporting Microsoft Operations Manager 2005 (MOM) and using this powerful server monitoring software to enhance network reliability, performance and security. You can outsource network monitoring and management to Progent's Microsoft-certified support team. With years of network management experience, these IT experts can also act quickly on the alerts generated by MOM to keep mission-critical systems running smoothly.
	SharePoint Design		Progent's Microsoft-certified consultants can help you evaluate the business case for implementing SharePoint Portal Server 2003, provide configuration and deployment expertise, tune your network infrastructure, help integrate your standard and custom application software to operate with SharePoint, develop a organization-wide security plan that incorporates portal technology, and deliver troubleshooting and Help Desk support services.
	Microsoft CRM Experts		Progent offers in-depth Microsoft Dynamics Customer Relationship Management (CRM) support and uses this powerful productivity software as a core mission critical application. Microsoft CRM helps small businesses manage profitable customer relationships by offering integrated Sales and Customer Service modules that enable employees to share information to help improve sales success and deliver consistent, responsive customer service.
	Microsoft SQL Server Database Support		The sophistication and integration demands of Microsoft SQL Server 2000 requires an IT professional with hands-on expertise and broad knowledge in understanding and deploying data-driven end-to-end business technology solutions. The expertise of Progent's Microsoft-certified technical staff, with an average of over ten years of background in Microsoft integration, assures you success in architecting, deploying and managing successful Microsoft SQL Server database solutions that are tightly integrated with the Microsoft .NET platform.
	Great Plains Consulting		Progent can provide a Microsoft Great Plains consultant to maintain and enhance your system. Progent can also help you plan and implement an efficient migration to Great Plains Dynamics so that you preserve your information, enhance your security, enhance your analytics, take full advantage of Microsoft Office support, and minimize business disruption by designing and adhering to an efficient migration plan.
	Fault Tolerant Consulting Services		Progent's Microsoft and Cisco-certified consulting personnel consulting staff can help you create a sensible, redundant network that addresses critical issues covering a broad assortment of infrastructure technologies and processes including fault tolerant Internet connections, Windows server clustering, server load balancing, Data Center solutions, interoffice connectivity, and disaster recovery.
	Microsoft Excel Consulting		Progent's Excel experts can help you create state-of-the-art Excel-based programs or provide 1-on-1 education in the latest features of Excel 2007 or Excel 20033. Progent's consultants can help your company build and maintain a secure, robust network and communications infrastructure to support your Microsoft Excel applications.

Progent White Paper: Why Outsource?
We have published a white paper that explains the advantages a small business can derive from outsourcing IT support functions. To read this document and find out how outsourcing can reduce expenses and maximize efficiency, visit Small Company Information Technology Outsourcing White Paper.

Progent offers 24x7 onsite computer help and IT outsourcing services in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the San Francisco East Bay area and you require computer support, IT outsourcing, or high-level expertise from a certified Progent consultant:

Call 510-300-1400 or send email to information@progent.com