Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Small businesses in the San Francisco East Bay area use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house staff of IT personnel. IT outsourcing allows your company to concentrate money, attention and time on strengthening your core business while still enjoying the benefits of high-quality IT support.

Because of its recognized efficiency, IT outsourcing is growing dramatically, particularly among small businesses who until recently were relatively unfamiliar with the concept. Surveys show that the top reasons for small businesses to outsource IT services are:

  • Improve company focus
  • Reduce and control operating costs
  • Free resources for other purposes
  • Gain access to world-class capabilities
  • Add key resources not available internally

Progent's outsourcing services are geared specifically to meet the budgetary and operational needs of small businesses who can't justify the expense of spending months negotiating complex outsourcing contracts and whose IT requirements typically rely on standard applications and architectures rather than highly customized environments.

Progent can provide small businesses a wide selection of network support services featured on Progent's web. The following links contain details a few of the services and advantages Progent offers for companies in the San Francisco Bay Area and California Central Valley:


Microsoft Virtual Desktop Support

Microsoft's innovative Virtual Desktop Infrastructure that powers Remote Desktop Services simplifies client connectivity, enhances responsiveness, tightens data security, centralizes management, and provides an almost seamless user environment. Progent's desktop virtualization engineers can help your company to assess the business benefits of Microsoft's desktop virtualization solutions, set up test and on-line environments, improve your network infrastructure to accommodate virtual clients effectively, assess and remediate security problems, and educate your network administrators to follow best practices to achieve a fast ROI from desktop virtualization.

System Center Configuration Manager Support

Progent offer Microsoft System Center 2012 Configuration Manager (SCCM 2012) design and installation consulting and Intune expertise to centralize and simplify the administration of your PCs and web-facing mobile devices. Progent can assist you to upgrade smoothly to SCCM 2012 from an older device management solution or help you to enhance your existing SCCM 2012 ecosystem to accommodate your changing IT requirements.

Cisco Unity Connection and Unity Express (CUE) planning, deployment and troubleshooting

Cisco Unity Connection, an integrated extension of Unified Communications Manager, is a converged voice messaging system that facilitates productive collaboration by offering flexible set of alternatives for retrieving voice messages within a framework that is simple to implement and maintain. Unity Connection lets you access and manage voicemail from your email inbox, web browser, Cisco Jabber, a Cisco Unified IP Phone, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), offered in select Cisco ISR routers, provides affordable voicemail, integrated messaging, IVR, and greeting services for small to medium businesses and enterprise branch locations with up to 500 voice mailboxes. Progent's Cisco-qualified CCIE network consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and troubleshooting services to ensure that your CUE solution gives you significant business advantage.

64-bit Computing Migration Support

Progentís Microsoft qualified consultants can assist your organization to update your servers and/or workstations from 32 bits to 64 bits. Progent can assist you to calculate the risks and benefits of upgrading to 64-bit computing, design an efficient migration process that minimizes business interruptions, and deliver economical, professional remote support to assist your company to configure 64-bit software and applications on your current hardware. Progent's 64-bit computing consultants can help you to install the 64-bit editions of Microsoft products like Windows Server 2008, SQL Server, Windows 7, and Excel 2010.

VMware NSX Virtual Network Consulting

VMware's NSX network virtualization platform enables you to create complete logical networks in software. NSX permits virtual networks to be deployed instantly and administered with a high level of automation regardless of the hardware used by the basic IP network. VMware Site Recovery Manager supports programmatic recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also permits transparent testing for site recovery, updates and patches and can generate audit reports to confirm complete service restoration, validate SLAs and demonstrate DR compliance. When integrated with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the complete logical network topology at the recovery datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager system architect to assist you to design, configure, test and manage a DR solution powered by VMware SRM and VMware NSX.

Exchange Server 2016 Migration Consulting

Progent's certified MS Exchange Server 2016 experts can help your business in all phases of your migration to Microsoft Exchange Server 2016 such as designing HA architecture for an on-premises, cloud-based or hybrid environment; server and CAL licensing requirements for Exchange Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V strategy; specifying mass storage requirements for your virtual machines (VMs), mailbox databases and log files; configuring HLB for fault-tolerant CAS services; designing, configuring and validating Exchange and Windows Servers and Database Availability Groups (DAGs); setting up collaboration with SharePoint Server or SharePoint Online; preparing your firewall; creating SSL certs; performing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

White Paper: Outsourcing Advantages
Progent has published a white paper that discusses the advantages a small company can realize by outsourcing IT support functions. To read this white paper and learn the various ways outsourcing can reduce costs, simplify administration, and enhance efficiency, visit Small Firm IT Outsourcing Benefits.

Progent offers onsite computer help, remote consulting services, and optional 24x7 urgent technical help in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the San Francisco East Bay area and you need technical help, information technology outsourcing, or high-level expertise from a Progent engineer, call 510-300-1400 or visit Contact Progent.
















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