Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Small businesses in the San Francisco East Bay area use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house staff of IT personnel. IT outsourcing allows your company to concentrate money, attention and time on strengthening your core business while still enjoying the benefits of high-quality IT support.

Because of its recognized efficiency, IT outsourcing is growing dramatically, particularly among small businesses who until recently were relatively unfamiliar with the concept. Surveys show that the top reasons for small businesses to outsource IT services are:

  • Improve company focus
  • Reduce and control operating costs
  • Free resources for other purposes
  • Gain access to world-class capabilities
  • Add key resources not available internally

Progent's outsourcing services are geared specifically to meet the budgetary and operational needs of small businesses who can't justify the expense of spending months negotiating complex outsourcing contracts and whose IT requirements typically rely on standard applications and architectures rather than highly customized environments.

Progent offers small businesses a variety of IT support services featured on Progent's web. Below links contain details some of the support services and benefits Progent offers for businesses in the San Francisco Bay Area and California Central Valley:


Windows Server 2016 Hybrid Cloud Integration

Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting services to assist organizations of all sizes to plan and carry out an efficient move to Windows Server 2016 and Hyper-V 2016 based on an on-premises, cloud-centric, or hybrid architecture. Progent can help you to assess the business value of Windows Server 2016 for your enterprise and can help you with any facet of planning, deploying, administering or troubleshooting your Windows Server 2016 and Windows Hyper-V 2016 ecosystem. Progent can assist you to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time Privileged Access Management, Virtual Machine load balancing, Storage Replica, plus workgroup and multi-domain clusters.

Juniper Consulting Services

Progent's Juniper-authorized network engineers can assist you to plan and implement Juniper Firewall/VPN technology, enhance and support your network infrastructure, and upgrade smoothly from outdated products to the latest releases. Progent's Junos OS consultants can provide support for Juniper's flagship network control software to enable your business to simplify the management and strengthen the protection of your Juniper VPN appliances and routers. Progent also has extensive background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations maintain networks that include a mix of Juniper's OS platforms.

Microsoft ISA Server and Forefront TMG Server Consulting

Microsoft Internet Security and Acceleration (ISA) Server and the newer Microsoft Forefront TMG 2010 are software solutions that include an application-aware firewall that can protect systems from outside and internal attacks. Both products provide in-depth inspection of network protocols to uncover threats that can elude legacy firewalls. ISA Server 2006 was superseded by Forefront TMG 2010, which is built on ISA Server 2006's technology while delivering a variety of enhanced capabilities. Forefront TMG has subsequently been discontinued by Microsoft, and the gateway security functions offered by the platform are now commonly handled by dedicated physical devices from vendors that include Cisco, Barracuda, Juniper and WatchGuard. (See ASA 5500-X Firewall with Firepower Services configuration and management.) Progent offers advanced Microsoft Forefront Threat Management Gateway support services and Microsoft ISA Server consulting services to help you manage and debug your legacy firewalls, and Progent can help you to migrate efficiently to a more current firewall platform by providing system design, configuration, tuning, training and troubleshooting.

Office 365 Integration with On-premises Exchange

Microsoft allows you to create transparent hybrid networks that combine Office 365 and on-premises Exchange. This permits you to have certain Exchange mailboxes located on your on-premises datacenter and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified Exchange consulting team can assist your organization with any facet of planning, implementing and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can deliver as-needed expertise to help you through challenging technical issues and also offer extensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is carried out on schedule and on budget. To find out more about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, visit Office 365 integration solutions with on-premises Exchange.

Spam and Virus Filtering and Email Encryption Services

Email Guard is Progent's spam and virus security platform that uses the services and infrastructure of top data security companies to deliver web-based management and world-class security for your inbound and outbound email. The hybrid architecture of Email Guard managed service integrates cloud-based filtering with a local gateway device to provide advanced defense against spam, viruses, Dos Attacks, DHAs, and other email-based malware. Email Guard's Cloud Protection Layer serves as a first line of defense and keeps most threats from making it to your network firewall. This decreases your exposure to external threats and conserves system bandwidth and storage. Email Guard's onsite gateway appliance provides a deeper layer of analysis for inbound email. For outbound email, the local gateway provides anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and safeguard internal email traffic that stays inside your corporate firewall.

Engineering for High Availability Information Networks

Progent's engineering services for high availability small business networks provide Microsoft and Cisco-certified consulting professionals who can show you how to build a robust computing environment that includes essential technologies and processes for mission critical environments. Progentís fault tolerant design consultants can help configure a system architecture with features such as multi-path Internet access, network load balancing, zero-downtime data centers, high-availability interoffice connectivity, and multi-site failover systems.

Progent White Paper: Outsourcing Advantages
Progent has published a white paper that explains the advantages a small organization can realize from outsourcing network support services. To view this summary and find out the various ways outsourcing can control expenses, streamline administration, and maximize productivity, click Small Company IT Outsourcing White Paper.

Progent provides on-premises computer help, remote troubleshooting support, and optional 24x7 emergency technical help in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the San Francisco East Bay area and you are looking for computer assistance, information technology outsourcing, or top-level services from a Progent engineer, call 510-300-1400 or visit Contact Progent.
















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