Onsite Service Available in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley

Small businesses in the San Francisco East Bay area use IT outsourcing to reduce costs and increase computing value. IT outsourcing gives even a small company access to highly-skilled people without the expense of maintaining a large in-house staff of IT personnel. IT outsourcing allows your company to concentrate money, attention and time on strengthening your core business while still enjoying the benefits of high-quality IT support.

Because of its recognized efficiency, IT outsourcing is growing dramatically, particularly among small businesses who until recently were relatively unfamiliar with the concept. Surveys show that the top reasons for small businesses to outsource IT services are:

  • Improve company focus
  • Reduce and control operating costs
  • Free resources for other purposes
  • Gain access to world-class capabilities
  • Add key resources not available internally

Progent's outsourcing services are geared specifically to meet the budgetary and operational needs of small businesses who can't justify the expense of spending months negotiating complex outsourcing contracts and whose IT requirements typically rely on standard applications and architectures rather than highly customized environments.

Progent can deliver small and midsize businesses a variety of network support options highlighted on Progent's web. The following links contain details some of the services and benefits Progent offers for companies in the San Francisco Bay Area and California Central Valley:


SCVMM 2012 Consulting and Troubleshooting

Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help businesses of any size to follow leading practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; design, implement, and administer private clouds, virtual machines, and VMM services in SCVMM 2012; and integrate SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring. Progent can assist your company to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can help you to enhance and repair your existing SCVMM ecosystem to make sure you get maximum return on investment.

Oracle DBA and Development Services

Progent offers online access to an Oracle consultant for Oracle DBA services or an Oracle software developer. Progent can assist your business to create effective solutions for key Oracle database administration activities including performance tuning, backup/recovery processes, and information security, or mentor your in-house staff how to follow industry leading practices for streamlining major administration procedures.

Microsoft Dynamics NAV Software Planning, Customization, and Support

The most recent version of Microsoft Dynamics NAV includes several innovations including specialized Role Centers, enhanced business intelligence and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP experts offer custom programming, configuration and troubleshooting services to enable you to get the most from Microsoft Dynamics NAV. Progentís engineers can assist you to integrate MS Dynamics NAV ERP software to other systems and applications. Also, Progent can assist your organization to create and analyze data warehouses so you can enhance your knowledge of your business, acquire more customers, refine your marketing strategies, and build productive partnerships.

Apple iPhone Integration

Progent's iPhone and iPad integration consultants offer affordable remote consulting to assist you to design, configure, and troubleshoot any aspect of your iOS and Windows integration efforts and is available for short-term tasks to help you through occasional technical roadblocks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid networks and can help you create or support a resilient, secure and scalable network infrastructure that aligns with your mode of computing. Progent can also provide online and onsite training for individuals or groups to help manage and use your iOS devices in a secure, collaborative ecosystem that maximizes the business value of your IT system.

MS Exchange 2013 DAG Support

A Database Availability Group (DAG) is the basic element of high availability for Exchange Server 2013 Mailbox servers. First offered in Exchange 2010, a DAG is a collection of as many as 16 MBX servers where any DAG server can contain a replica of an Exchange mailbox database from any other server in the group. DAG servers work together to restore automatically from failures that affect mailbox databases. Progent's certified Exchange experts offer DAG support services to assist your organization to plan, install and maintain a high availability solution for your Exchange 2013 mailbox servers.

Office Access Application Development

Progent's Office Access developers and consultants offer affordable online consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and can provide expert support for application development, database conversion, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored online classes for Office Access development and database management.

SQL Server 2016 Consulting and Development

Microsoft SQL Server 2016 offers significant improvements in performance, capacity, data security, availability, mobile computing support, plus integrated analytics and reporting. New features include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, R language integration, Always Encrypted mode, Mobile Reports, and centralized control over local and cloud operations and services. Progent's Microsoft certified SQL Server 2016 consultants can provide remote and on-premises support to assist businesses of any size to design, implement, manage or debug any version of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all core Microsoft products including Windows Server, Exchange, SharePoint, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Microsoft Dynamics GP 2015 R2 Consultants

Microsoft Dynamics GP 2015 R2 (formerly Great Plains) features a new design that enhances cloud integration, supports the most popular smart phones and tablets, allows one-time login with Microsoft Azure Active Directory, and strengthens security and compliance. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants have the depth and breadth of knowledge and experience to address the critical IT and business issues involved with upgrading to Microsoft Dynamics GP 2015 R2 and can assist you to perform an efficient migration that will maximize the business value of your investment in this mission-critical product.

Microsoft Project Server and Project Online Consultants

Progent's Microsoft Project Server and Project Online experts offer advanced support in implementing and operating all versions of Microsoft Project and can provide a broad range of affordable remote support services following industry leading practices to assist organizations of all sizes to get all the advantages of this powerful project management solution. Support services available from Progent include system design, installation and migration, strategies for secure collaboration among onsite and offsite users, network infrastructure optimization, and specialized online training.

ZENO Monitoring and Reporting

ZENO is Progentís monitoring and reporting service that incorporates state-of-the-art remote monitoring and management (RMM) techniques to help keep your IT system running efficiently by tracking the health of all critical IP-based assets that constitute your network environment. When ZENO detects a problem, an alarm is sent automatically to your designated IT personnel and your assigned Progent engineering consultant so that any looming problems can be resolved before they have a chance to disrupt or crash your network.

System Center Operations Manager Support Services

Progent has a long track record both delivering System Center Operations Manager consulting support and deploying this powerful monitoring application to increase information system reliability, throughput, and security. Progent can help you to deploy SCOM 2012 or your business can outsource problem response to Progent's Microsoft-qualified network engineers. With years of network management background, Progent's Information Technology professionals can also react rapidly to the alerts produced by Microsoft System Center Operations Manager to ensure that mission-critical systems stay online.

White Paper: Why Outsource?
Progent has produced a white paper that explains the benefits a small company can derive from outsourcing IT administration functions. To view this summary and find out how outsourcing can reduce costs, simplify management, and enhance productivity, visit Small Firm IT Outsourcing Benefits.

Progent can deliver onsite IT help, remote troubleshooting services, and optional round-the-clock emergency technical help in Hayward, San Leandro, Union City, San Lorenzo, Castro Valley and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the San Francisco East Bay area and you require computer support, IT outsourcing, or high-level expertise from a Progent engineer, call 510-300-1400 or visit Contact Progent.
















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