Onsite Service Available in Stanislaus County, Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson

Stanislaus County small businesses conserve budgets and enhance computing value via IT outsourcing. By offering affordable access to skilled consultants and by introducing state-of-the-art processes, IT outsourcing allows small companies to improve network service levels while avoiding the cost of expanding their internal IT departments. IT outsourcing allows your company to concentrate on your core business without sacrificing the quality of IT support.

Small businesses are embracing IT outsourcing at an increasing pace because of its demonstrated benefits. Surveys indicate that small businesses expect to realize these primary advantages from IT outsourcing:

  • Eliminate distraction from main business 
  • Curb spending and stimulate productivity
  • Focus in-house experts on strategic initiatives
  • Take advantage of outside specialists
  • Rationally balance internal and outside resources

Progent's outsourcing services exploit the latest remote monitoring and automated management technology as well as field-proven processes to help small businesses save money and significantly improve the business value of their network. Progent does not require you to commit to long-term support contracts or rely on the limited bandwidth of independent consultants or small consulting firms.

Progent offers a variety of IT outsourcing services for small businesses in Stanislaus County:

Temporary Chief Information Officer

Progent can provide organizations with an information management expert who can act as a temporary or part-time Chief Information Officer. This veteran IT officer can provide long-term direction to assist you to integrate sensible technology to enhance business operations so they align more closely with your business objectives. Your business can create and install a well conceived information technology plan without absorbing the expense of a full-time senior IT executive. Vital services Progent's temporary Chief Information Officer can perform include strategic planning, establishing IT budgets, creating and tracking models for Total Cost of Ownership, reengineering business processes, negotiating with suppliers, establishing security standards, business impact analysis, automating network administration, software revision tracking, network asset documentation control, and disaster recovery planning.

Hyper-V Support

Progent's certified Hyper-V engineers can assist you to analyze the potential advantages of Hyper-V-based server virtualization for your company, perform test implementations to verify Hyper-V's operation with your line-of-business software, assess your network infrastructure for optimal performance with virtualization technology, assist you to create Windows 2016 Hyper-V hybrid cloud/on-premises solutions or carry out a Windows Server 2012 R2 migration, educate your network management staff to track and manage Hyper-V, offer world-class consulting help for enhancing the security of your virtual servers, design and validate business continuity processes that maximize network availability, and deliver continuing consulting and technical support including affordable remote repair and turn-key Help Desk services.

Unity Connection and Unity Express (CUE) integration and troubleshooting

Cisco Unity Connection, an integrated extension of Unified Communications Manager (CUCM), is a unified voicemail system that accelerates productive collaboration by offering a variety of alternatives for retrieving voice messages within a framework that is simple to deploy and manage. Unity Connection lets you access and manage voicemail from your Exchange inbox, browser, Cisco Jabber, a Cisco Unified IP endpoint, an iPhone or other smartphone, or an iPad or tablet. Unity Express (CUE), available in certain Cisco Integrated Services routers, offers affordable voicemail, unified messaging, interactive voice response (IVR), and greeting functions for small to mid-size businesses and corporate satellite offices with up to 500 workers. Progent's Cisco-qualified CCIE network consultants offer Unity Connection and Unity Express (CUE) configuration and troubleshooting support to make sure your CUE deployment delivers maximum competitive advantage.

Cisco Unified Communications Manager and CallManager Support

Progent offers online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) engineer to help you to plan, implement, manage and troubleshoot unified communications environments supported by Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud environment. Progent's Cisco-certified Unified Communications engineers have extensive backgrounds helping companies of all sizes to build advanced collaboration solutions by providing expert services such as Unified Communications Manager (Unified CM) and CallManager planning and deployment, VoIP and IP video phones configuration, and wireless IP phone deployment. Progent's consultants can help you with Cisco's extensive portfolio of Unified Communications applications like Cisco Jabber, WebEx Meeting Center, Unity Connection, Cisco Unified Contact Center Express, and Unified Mobility.

Lync Server 2013 Consultants

Lync Server 2013, renamed Skype for Business, allows organizations of all sizes to build a centrally managed and secure communications environment that supports the modern BYOD computing style with instant messaging (IM), presence, web meetings with application sharing, and both IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 consultants can assist you to assess the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your current and future plans, deploy Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your management staff and end users. Progent offers in-depth expertise in critical pieces of a Lync 2013 solution that include Microsoft Windows Server, SQL Server and Exchange Server, and Progent can assist your organization to combine Lync Server 2013 with popular Office and Office 365 apps such as Outlook, Word and PowerPoint.

Windows 10 Migration Support

Progent's Windows 10 migration consultants can assist organizations of any size to evaluate Windows 10 or to upgrade to Windows 10 from an older version of Windows. Online and onsite assessment and upgrade support for Microsoft Windows 10 provided by Progent's experts include ROI estimates, project coordination, application compatibility testing, pilot systems, virtualization strategies, Cloud solutions, mobile management, teleworker connectivity, security and compliance, streamlined provisioning and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, group and personal training for network management personnel and end users, and ongoing consulting support.

VMware Site Recovery Manager Disaster Recovery Consulting

VMware's Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable runbook for recovering services rapidly following an outage. SRM provides centrally controlled and automated recovery, application mobility, and transparent site relocation, failback and site re-protect. Site Recovery Manager also enables non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to assist you to plan, configure, test and manage a DR solution powered by VMware Site Recovery Manager.

White Paper: Advantages of Outsourcing
Progent has produced a white paper that summarizes the advantages a small organization can derive from outsourcing IT management functions. To view this white paper and find out the various ways outsourcing can conserve costs, simplify management, and maximize efficiency, visit Small Business Information Technology Outsourcing White Paper.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Modesto, Turlock, Ceres, Oakdale, Riverbank, Patterson, Waterford, Newman, Hughson and cities throughout Stanislaus County, the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Stanislaus Countyand you are looking for technical assistance, IT outsourcing, or advanced expertise from a Progent consultant, call 209-653-5404 or visit Contact Progent.

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