Progent incorporates best-of-breed technology such as proactive server monitoring, remote access and automated network management to offer small businesses money-saving IT outsourcing programs that improve the reliability, security and productivity of your information network. With Progent, you do not have to commit to the long-term contracts common to the biggest IT outsourcing companies or put up with the limited availability of independent consultants or small consulting firms.

Progent offers a variety of IT outsourcing services for small businesses in Monterey, Pacific Grove, Seaside and Carmel:

	Microsoft Excel Applications Development		Progent's Excel experts can help you create state-of-the-art Excel-based programs or provide 1-on-1 training in the latest features of Excel 2007 or Excel 20033. Progent's experts can help your company build and maintain a secure, robust IT infrastructure to support your Microsoft Excel applications.
	Disaster Recovery Consulting		In the event of a major natural disaster, a sound disaster recovery strategy can make the key difference between a glitch in business continuity and a major catastrophe. Progent's disaster recovery experts can help you design business continuity plans, design a fault-tolerant network infrastructure, and conduct realistic testing exercises.
	Knowledge Transfer Services		Progent's certified consulting experts offer customized training on complex, mission-critical systems or software applications for which your business has the requirement for in-house expertise. Progent's knowledge transfer to your internal IT team makes wise business sense in areas such as Windows AD, Exchange Server, Microsoft ISA Server, or Cisco-based network systems and VoIP technology.
	Microsoft Windows Active Directory Support Services		Progent's Microsoft-certified consultants have broad knowledge troubleshooting complex Active Directory problems such as replication problems, multi-domain partition configurations, corrupted Active Directory objects, cleanup of legacy beta application configuration objects in production AD systems, and repair of failed installations of AD and AD-integrated applications. Progent is also skilled in using “expert only” AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.
	Wireless Consulting		Progent's wireless services includes conventional WiFi infrastructure but can also help your organization with wireless bridges, which provide a fast and affordable way to create secure, high-speed data connectivity between buildings. This can eliminate the expense of an extra private line, provide an emergency redundant communication link, or act as a low cost data backhaul. By reducing installation expenses and eliminating, recurring charges associated with standard T1, E1 or DS-3 circuits, wireless bridges usually pay for themselves in less than a year.
	Network Redundancy Support		In instances where a single server or cluster can’t provide the performance needed for a critical applications, load balancing of multiple servers offers a solution that not only enhances speed but, as a extra feature, provides fault tolerance by working around crashed servers in a load-balanced array. Progent is experienced with a diverse range of load balancing implementations covering server balancing, application balancing, and LAN/WAN network infrastructure bonding and routing.
	eCommerce Web Development		Progent can help you setup web sites that are integrated with sales and inventory applications to reduce the cost and improve the productivity of on-line business-to-business, business-to-consumer, or buy-side to sell-side commerce. Progent can help you create custom web applications using standard development tools and or customize off-the-shelf applications so that they accommodate your unique business needs.
	Microsoft Windows Server 2003 Consultants		The sophistication and integration demands of Windows 2003 Server requires an IT professional with hands-on expertise and broad knowledge in architecting and building cohesive end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, with an average of over ten years of background in Microsoft support, assures you success in identifying the right edition and configuration of Windows Server 2003 that best suits with your business requirements.
	Redundant Internet Connection Support		Few small organizations have the in-house experience required to work effectively with multiple ISPs, manage the necessary configuration steps with Internet numbering authority organizations, and be able to setup advanced routing protocols such as BGP and Hot Standby Router Protocol (HSRP). Progent's network infrastructure consultants and Cisco CCIE-certified consultants can help you utilize the latest connectivity technology to implement affordable fault-tolerant ISP links.
	SharePoint Portal Server Consultants		Progent's Microsoft-certified consulting staff can help you evaluate the business case for implementing SharePoint Portal Server 2003, provide configuration and deployment help, architect your network infrastructure, integrate your standard and custom application software to operate with Microsoft SharePoint, develop a organization-wide security plan that includes portal technology, and deliver troubleshooting and Help Desk services.
	Windows and Linux Coexistence Assistance		Progent can help you deploy Microsoft Windows Services for UNIX (SFU) to achieve integration between Windows and UNIX networks. SFU provides interoperability between Windows 2003 and various flavors of UNIX and Linux including Solaris 7 and 8, HP-UX 11i, AIX 5L 5.2, and Red Hat Linux 8.0. SFU allows you to share Windows folders over NFS and seamless password management in native Windows Server 2003 Active Directory environments. SFU's Interix subsystem includes a full set of UNIX tools and shells, support for a single rooted file system, and a developers kit for migrating applications.

White Paper: Advantages of Outsourcing
We have put together a white paper that summarizes the benefits a small company can derive from outsourcing IT support functions. To read this document and find out the various ways outsourcing can control costs and maximize productivity, click Small Company Information Technology Outsourcing Advantages.

Progent offers 24x7 onsite computer help and IT outsourcing services in Monterey, Pacific Grove, Seaside, Carmel and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula areaand you are looking for technical help, information technology outsourcing, or professional expertise from a Progent consultant:

Call 831-886-7222 or send email to information@progent.com