Onsite Service Available in Monterey, Pacific Grove, Seaside, Carmel

For small businesses in Monterey, Pacific Grove, Seaside and Carmel, IT outsourcing reduces costs and enhances network value. IT outsourcing gives your company regular access to IT consulting experts without requiring you to add to your in-house support staff. IT outsourcing allows you to focus on business objectives while experts take care of managing your network.

Until recently, IT outsourcing was thought to make sense only for large companies. Now, however, new technology and service delivery modes make IT outsourcing the smart choice for small businesses who want the best network support for the best price. Surveys show that small businesses use IT outsourcing for several key reasons:

  • Free management to pursue business goals
  • Leverage IT spending and improve operational efficiency
  • Refocus internal resources
  • Benefit from outside expertise
  • Expand technical scope, maintain in-house head count

    Progent incorporates best-of-breed technology such as proactive server monitoring, remote access and automated network management to offer small businesses money-saving IT outsourcing programs that improve the reliability, security and productivity of your information network. With Progent, you do not have to commit to the long-term contracts common to the biggest IT outsourcing companies or put up with the limited availability of independent consultants or small consulting firms.

    Progent offers a variety of IT outsourcing services for small businesses in Monterey, Pacific Grove, Seaside and Carmel:


    System Center Operations Manager Support Services

    Progent has lengthy experience both delivering support services for Microsoft Operations Manager (MOM) and using this powerful monitoring software to increase information system availability, performance and protection. Your business can outsource server management to Progent's Microsoft-qualified support experts. With years of server management background, Progent's Information Technology consultants can also act quickly on the information produced by System Center Operations Manager to make sure that business-critical servers stay available.

    64-bit Computing Migration Help

    Progent’s Microsoft qualified engineers can help your organization to update your application servers and/or desktops from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit computing, design an efficient migration process that minimizes operational interruptions, and offer economical, professional remote help to aid your company to configure 64-bit software and application programs on your current hardware. Progent's 64-bit processing engineers can help your company to integrate the 64-bit editions of Microsoft platforms such as Microsoft Windows Server 2008, SQL Server, Windows 7, and Excel 2010.

    Microsoft Dynamics GP Support

    Progent can give you access to a Dynamics GP application expert to maintain and enhance your accounting system. Progent can also help you to design and execute a smooth migration plan for Dynamics GP so that you preserve your information, enhance your security, enhance your reporting and analytics, take full advantage of Microsoft Office support, and reduce business disruption.

    Exchange Server 2010 Support Services

    Progent's Microsoft Gold-certified Exchange 2010 Server engineers can help you to assess the value of Microsoft Exchange 2010 for your company and can help you to design and implement a smooth upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange 2000 that will offer quick payback by increasing your workers' efficiency, cutting the expense of equipment and service, streamlining management, and integrating your key communications platforms.

    Urgent Remote Technical Support

    Progent’s Technical Response Center (TRC) provides urgent and routine online support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and worldwide. Progent's seasoned service professionals can assist both new and current customers to analyze and fix network problems without the expense or delay of travel for onsite service visits. Progent offers a convenient, web-based signup procedure for first-time customers to address emergency network problems and Progent bills per minute with no sign-up fees or minimums, so you pay only for the help you get. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-certified MCSEs, and CISA-certified security engineers.

    Linux Developer Network Support

    If you are developing UNIX or Linux applications on a network that features Windows-based servers and workstations, Progent offers IT outsourcing services that keep your network up and running while freeing you to concentrate on your field of expertise. By using advanced server monitoring and providing online and on-premise support services as needed, Progent delivers Linux developers a cost effective solution to maintain an information network that features high availability, protection, and performance.

    Microsoft Communications Server Integration

    Office Communications Server 2007 makes it easy for users to communicate with associates quickly, reliably, and from any program. Technologies controlled by Office Communications Server include Voice over IP, web conferencing, and secure IM. Progent's certified consultants can help your company to plan and configure a Microsoft Office Communications Server installation so that your business can get all the advantages of its advanced capabilities. Progent can in addition show you how Office Communications Server communicates with other components of the Microsoft Office System so that workers using programs such as Office Outlook, Excel, Office Word, or team portals such as SharePoint can take advantage of IM from within those programs.

    White Paper: Benefits of Outsourcing
    Progent has published a report that discusses the benefits a small organization can realize by outsourcing IT support functions. To read this document and find out the various ways outsourcing can conserve expenses, streamline administration, and maximize efficiency, click Small Company Information Technology Outsourcing Advantages.

    Progent offers optional 24x7 onsite computer help and IT outsourcing services in Monterey, Pacific Grove, Seaside, Carmel and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

    If your small business is in Monterey, Pacific Grove, Seaside, Carmel or anywhere in the Monterey Peninsula areaand you are looking for technical support, IT outsourcing, or high-level services from a certified Progent consultant:

    Call 831-600-4300 or send email to information@progent.com




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