Onsite Service Available in Morgan Hill, Gilroy

Small businesses in Morgan Hill and Gilroy benefit from IT outsourcing by trimming IT expenses and increasing productivity. IT outsourcing offers small companies the services of experienced consultants without the need to build and manage a large internal support organization. Through IT outsourcing, you are free to focus on building your company while efficient service professionals keep your network running smoothly.

The growing popularity of IT outsourcing among small businesses is due to a variety of demonstrated benefits. Surveys indicate that the most common reasons for small businesses to use IT outsourcing include:

  • Give management more time to run the business
  • Get more impact from the IT budget
  • Free internal staff for business-critical tasks
  • Interact with high-level consultants
  • Create an efficient mix of internal and external support

Progent has provided IT outsourcing services to small businesses for years and now combines state-of-the-art technologies with proven best practices to help companies cut costs and enhance the business value of their information systems. Unlike the largest consulting companies, Progent does not require expensive, long-term support contracts or fixed retainers for support services provided during regular business hours. You pay only for services delivered and only for as long as you are satisfied with the results. In addition, Progent's size and depth of expertise means that you receive more consistent and responsive service than independent consultants or small consulting firms can deliver.

Progent offers a variety of IT outsourcing services for small businesses in Morgan Hill and Gilroy:

MS Exchange 2010 Digital Telephony Help

Enhancements in Microsoft Exchange 2010 for digital voice messaging include speech-to-character preview for rapidly scanning your stored messages instead of playing back every message, automatic attendants to greet callers and assist them to work through your voice messaging system, programmable call answering processes to forward or scan calls based on ID or contact information, and text notifications about unanswered voice calls or messages. Progent's Exchange Server 2010 consultants can assist you to assess the business advantages and technical risks of swapping your current PBX technology with a voice mail system based on Exchange 2010, design and install Microsoft Exchange 2010 with unified messaging capability, and provide ongoing remote consulting support and management services to accelerate your payback for integrating Exchange 2010's digital voice technology.

Microsoft Windows Desktop Virtualization Consulting

Microsoft's new Virtual Desktop Infrastructure that powers Remote Desktop Services streamlines client connectivity, improves performance, tightens security, centralizes administration, and offers a nearly seamless client environment. Progent's Windows Server 2008 R2 consultants can assist your company to evaluate the business benefits of Microsoft's desktop virtualization technologies, set up pilot and on-line deployments, improve your network infrastructure to support virtualized clients efficiently, evaluate and remediate security problems, and educate your IT administrators to follow best practices to gain maximum payback from client virtualization.

Office 365 Integration Solutions with On-premises Exchange

Microsoft allows you to create transparent hybrid ecosystems that combine Office 365 and on-premises Exchange deployments. This permits you to have certain mailboxes hosted on your on-premises datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help you with any phase of planning, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange consultants can deliver as-needed expertise to help you resolve challenging technical bottlenecks and also can provide extensive project management outsourcing to ensure your hybrid Office 365 initiative is completed on schedule and within budget. For more information about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, visit Office 365 integration solutions with on-premises Exchange.

Exchange 2016 Consultants

MS Exchange Server 2016's new consolidated architecture permits easier deployment and expansion, better use of hardware resources, and more effective administration. Microsoft Exchange Server 2016 also offers tighter integration with Office 365, compatibility with Microsoft Windows Server 2016, faster I/O throughput, enhanced data loss protection and recoverability, improved support for smart phones and tablets, comprehensive browser-centric administration, and a more functional Outlook web client. With Microsoft Exchange 2013 Server at end of life and MS Exchange Server 2007 and Microsoft Exchange 2010 becoming outdated email platforms, organizations have good reason to think about upgrading to Microsoft Exchange 2016 Server. Progent's certified Microsoft Exchange Server 2016 consultants can assist your company to evaluate the strategic benefits and risks of moving to MS Exchange 2016; decide whether a local, cloud-based, or hybrid deployment is the most sensible set up for your situation; create and document a migration plan that makes maximum use of your existing resources; and carry out a migration from your old Exchange technology to a unified messaging ecosystem based on MS Exchange Server 2016.

Data Loss and Data Leakage Prevention Consulting and Email Content Filtering Technology

Progent's data loss prevention (DLP) consultants and data leakage protection specialists can help organizations to configure Progent's ProSight Email Guard Security Gateway to use your content policies for monitoring the content of email messages and attachments and blocking the transmission of sensitive or unauthorized data or spam-like messages. ProSight Email Guard's outbound email content filtering technology can also help organizations avoid being blacklisted and keep compliant with industry privacy standards and regulatory mandates like HIPPA, Sarbanes-Oxley, PCI DSS and PHI. Read about the complete ProSight family of low-cost managed services for small businesses

Network Firewall and VPN Network Support

In addition to supporting a broad range of security solutions from Microsoft and Cisco, Progent offers small businesses expert support for solutions from other major firewall suppliers including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec. Progent can help you create a detailed security strategy and select appropriate products from multiple suppliers to support your security objectives while sticking within your spending limits.

The Progent Test and Training Lab

Progent's Test and Training Lab at the QTS (formerly Herakles) Colocation Center in Sacramento can be used for testing line-of-business applications, developing cost-effective migration methodologies, assessing and tuning performance, designing or validating business continuity strategies, resolving compatibility issues, and establishing training environments for the latest technologies. For Progent clients who lack adequate in-house resources to assemble effective pilot environments, the lab cuts capital outlay and technical risk while keeping vital network projects on schedule.

BI Reporting Consultants

Progentís business information reporting experts offer remote and on premises consulting to help you with any aspect of business intelligence reporting ranging from troubleshooting or enhancing reports to designing and deploying an advanced business intelligence solution. Progent's management reporting experts can help your company to maintain your existing reporting system, assist you to upgrade reports and databases from a discontinued reporting platform to a current one, and provide custom online mentoring tailored to your specific needs. Progentís business reporting professionals can provide expertise in the leading business intelligence reporting tools such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Designer.

Windows Hyper-V Support

Progent's certified Hyper-V professionals can assist you to analyze the potential advantages of Hyper-V-based server virtualization for your company, perform test installations to verify Hyper-V's compatibility with your production applications, assess your network and server infrastructure for optimal operation with virtual server solutions, assist you to build Windows Server 2016 Hyper-V hybrid cloud solutions or carry out a Windows Server 2012 R2 migration, educate your network management personnel to monitor and administer Hyper-V, provide world-class consulting support for improving the security of your virtual servers, establish and test business continuity procedures that maximize system availability, and provide ongoing consulting and maintenance including low-cost online troubleshooting and comprehensive Help Desk services.

Microsoft Windows Server 2008 R2 Support

The sophistication and versatility of Microsoft Windows Server 2008 R2 requires an IT expert with hands-on experience and broad knowledge in designing and building efficient end-to-end business technology solutions. The experience of Progent's seasoned Windows Server 2008 engineers, with an average of over ten years of background supporting Microsoft-powered technology, helps insure your success in maintaining and managing your Windows Server 2008 environment. Progent's certified Windows Server 2012 R2 consultants can also assist you to assess the business value of migrating from Microsoft Windows 2008 to Microsoft Windows Server 2012 R2. If you are planning on creating a hybrid network model that integrates local resources with cloud-based services like those available on Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

White Paper: Outsourcing Advantages
Progent has put together a report that summarizes the benefits a small business can derive from outsourcing IT support services. To read this document and find out how outsourcing can control expenses, simplify management, and maximize efficiency, visit Small Company IT Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Morgan Hill, Gilroy and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valleyand you are in need of computer help, information technology outsourcing, or top-level services from a Progent engineer, call 408-465-8400 or visit Contact Progent.

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