Onsite Service Available in Morgan Hill, Gilroy

Small businesses in Morgan Hill and Gilroy benefit from IT outsourcing by trimming IT expenses and increasing productivity. IT outsourcing offers small companies the services of experienced consultants without the need to build and manage a large internal support organization. Through IT outsourcing, you are free to focus on building your company while efficient service professionals keep your network running smoothly.

The growing popularity of IT outsourcing among small businesses is due to a variety of demonstrated benefits. Surveys indicate that the most common reasons for small businesses to use IT outsourcing include:

  • Give management more time to run the business
  • Get more impact from the IT budget
  • Free internal staff for business-critical tasks
  • Interact with high-level consultants
  • Create an efficient mix of internal and external support

Progent has provided IT outsourcing services to small businesses for years and now combines state-of-the-art technologies with proven best practices to help companies cut costs and enhance the business value of their information systems. Unlike the largest consulting companies, Progent does not require expensive, long-term support contracts or fixed retainers for support services provided during regular business hours. You pay only for services delivered and only for as long as you are satisfied with the results. In addition, Progent's size and depth of expertise means that you receive more consistent and responsive service than independent consultants or small consulting firms can deliver.

Progent offers a variety of IT outsourcing services for small businesses in Morgan Hill and Gilroy:


Cisco Voice over IP and Video Conferencing Support

Progent offers online or onsite help from a Cisco Certified Internetwork Expert (CCIE) specialist to assist your business to design, install, manage and repair unified communications networks supported by Cisco Unified Communication technology in an in-house, distributed, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth backgrounds assisting companies of any size to build advanced collaboration ecosystems by delivering expert services such as Unified Communications Manager and CallManager system design and deployment, VoIP and IP video phones setup, and wireless IP phone deployment. Progent can help you with Cisco's extensive portfolio of UC applications like Jabber, WebEx, Unity Express, Cisco Unified Contact Center Express (CCX), and Unified Attendant Console.

Colocation Data Center Migration and Consulting

There are hundreds of enterprise-level data center colocation Sites in Northern California and major metropolitan areas throughout the United States, and Progent's colocation consulting professionals can improve your network's redundancy and performance by helping you choose a colocation site that addresses the specific needs of your organization such as geographic location, space, communications, budget, and value-added features and services. Progentís data center support services are intended for companies with equipment located at colocation hosting sites and in need of timely on-premises help at the co-location site as well as remote support from Microsoft and Cisco certified experts. Progent provides a selection of co-location center consulting services including network architecture analysis, Windows and Linux server integration and support, troubleshooting for server and communications networking, development and deployment of non-stop configurations, architecting and implementing layered security structures, firewall configuration and troubleshooting, configuring load balancing solutions, and planning high-availability server and storage cluster configurations.

ProSight Network Audits

Progent's ProSight Network Audits offer a quick and low-cost way for small and mid-size organizations to get an unbiased evaluation of the health of their information system. Based on a selection of the leading remote monitoring and management tools in the industry, and overseen by Progent's certified group of information technology experts, ProSight Network Audits show you how closely the deployment of your essential infrastructure assets conform to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are available at a low, one-time cost and deliver instant benefits like a more manageable and safer Active Directory environment. Both versions also provide the ongoing advantages of advanced remote network monitoring and management (RMM) technology. These benefits can include lower-cost network management, better compliance with information security regulations, more efficient utilization of IT resources, quicker troubleshooting, more reliable backup and recovery, and less downtime. For more information about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

ProSight Virtual Hosting and Management Services

Progent's ProSight Virtual Hosting and management outsourcing provides complete hosting of a small or mid-size organization's servers in a solution that gives the maximum degree of dependability and expandability and is in addition easy to transfer to any data center. Progent's Private Cloud hosting and management options are built on mature virtualization platforms that enable small companies with multi- platform environments to economize significantly on the costs of capital equipment, system support, and network administration while benefiting from enterprise-class fault tolerance and an unprecedented degree of vendor flexibility. Find out about Progent's ProSight family of managed IT services for small and mid-size businesses.

Microsoft SQL Server 2016 Consulting and Development

Microsoft SQL Server 2016 offers major enhancements in speed, capacity, security and compliance, uptime, mobile computing integration, plus integrated analytics and reporting. New features include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Hadoop integration, Row-level Security, Mobile Report Publisher, and seamless control over local and cloud-based operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts offer remote and on-premises expertise to help organizations of all sizes to design, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other key Microsoft products such as Windows Server, Exchange Server 2016, SharePoint, Microsoft Dynamics GP, Lync or Skype for Business, and SCOM.

Microsoft System Center 2016 Consultants

Microsoft System Center 2016 delivers important enhancements for managing hybrid cloud environments through comprehensive support for Windows Server 2016 servers, Windows 10 clients; seamless integration of heterogeneous networks that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as tighter integration with Intune for Apple iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's System Center 2016 consulting experts can provide world-class online and onsite support for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager. Progent can help organizations of any size to design and install a new implementation of Microsoft System Center 2016, extend or optimize your current one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center environment..

White Paper: Outsourcing Advantages
Progent has produced a report that summarizes the advantages a small company can derive from outsourcing IT management functions. To view this document and find out the various ways outsourcing can conserve costs, streamline administration, and enhance productivity, click Small Business Information Technology Outsourcing Benefits.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Morgan Hill, Gilroy and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Morgan Hill, Gilroy or anywhere in Silicon Valleyand you require computer support, IT outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 408-465-8400 or visit Contact Progent.
















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