Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Small businesses in Napa, Vallejo, St. Helena, Calistoga, Benicia and throughout the San Francisco Bay Area rely on IT outsourcing to economize on IT spending, streamline IT management, and increase the business value of their information network. By outsourcing IT services, a small company can have affordable and timely access to certified consultants and service experts without the having to build up a large internal support group. IT outsourcing allows you to focus on managing your business while leaving network management chores to the experts.

The surging popularity of IT outsourcing among small businesses stems from an unbeatable value proposition: IT outsourcing saves money and improves the performance, reliability and security of your network. Surveys show that businesses utilize IT outsourcing for several common reasons:

  • Allow management to focus on the business
  • Control costs and improve operational efficiency
  • Make in-house resources available for strategic tasks
  • Have fast access to IT consulting experts
  • Leverage the effectiveness of internal IT staff

    With years of practical experience providing outsourcing services to small businesses, Progent can help your business achieve enterprise-class network support without expanding your permanent IT staff of forcing you to rely on the limited availability and resources of an individual consultant or small consulting firm.

    Progent offers a variety of IT outsourcing services for small businesses in Napa County:


    System Center Operations Manager Support Services

    Progent has lengthy experience both delivering support services for Microsoft Operations Manager (MOM) and using this powerful monitoring software to increase information system availability, performance and protection. Your business can outsource server management to Progent's Microsoft-qualified support experts. With years of server management background, Progent's Information Technology consultants can also act quickly on the information produced by System Center Operations Manager to make sure that business-critical servers stay available.

    64-bit Computing Migration Help

    Progent’s Microsoft qualified engineers can help your organization to update your application servers and/or desktops from 32 to 64 bits. Progent can assist you to calculate the risks and advantages of migrating to 64-bit computing, design an efficient migration process that minimizes operational interruptions, and offer economical, professional remote help to aid your company to configure 64-bit software and application programs on your current hardware. Progent's 64-bit processing engineers can help your company to integrate the 64-bit editions of Microsoft platforms such as Microsoft Windows Server 2008, SQL Server, Windows 7, and Excel 2010.

    Microsoft Dynamics GP Support

    Progent can give you access to a Dynamics GP application expert to maintain and enhance your accounting system. Progent can also help you to design and execute a smooth migration plan for Dynamics GP so that you preserve your information, enhance your security, enhance your reporting and analytics, take full advantage of Microsoft Office support, and reduce business disruption.

    Exchange Server 2010 Support Services

    Progent's Microsoft Gold-certified Exchange 2010 Server engineers can help you to assess the value of Microsoft Exchange 2010 for your company and can help you to design and implement a smooth upgrade to Exchange Server 2010 from Exchange Server 2003 or Exchange 2000 that will offer quick payback by increasing your workers' efficiency, cutting the expense of equipment and service, streamlining management, and integrating your key communications platforms.

    Urgent Remote Technical Support

    Progent’s Technical Response Center (TRC) provides urgent and routine online support for Microsoft Windows, Linux, Apple Mac, and Cisco-powered environments in the United States and worldwide. Progent's seasoned service professionals can assist both new and current customers to analyze and fix network problems without the expense or delay of travel for onsite service visits. Progent offers a convenient, web-based signup procedure for first-time customers to address emergency network problems and Progent bills per minute with no sign-up fees or minimums, so you pay only for the help you get. Experts you can access online include Cisco-certified CCIE network engineers, Microsoft-certified MCSEs, and CISA-certified security engineers.

    Linux Developer Network Support

    If you are developing UNIX or Linux applications on a network that features Windows-based servers and workstations, Progent offers IT outsourcing services that keep your network up and running while freeing you to concentrate on your field of expertise. By using advanced server monitoring and providing online and on-premise support services as needed, Progent delivers Linux developers a cost effective solution to maintain an information network that features high availability, protection, and performance.

    Microsoft Communications Server Integration

    Office Communications Server 2007 makes it easy for users to communicate with associates quickly, reliably, and from any program. Technologies controlled by Office Communications Server include Voice over IP, web conferencing, and secure IM. Progent's certified consultants can help your company to plan and configure a Microsoft Office Communications Server installation so that your business can get all the advantages of its advanced capabilities. Progent can in addition show you how Office Communications Server communicates with other components of the Microsoft Office System so that workers using programs such as Office Outlook, Excel, Office Word, or team portals such as SharePoint can take advantage of IM from within those programs.

    White Paper: Benefits of Outsourcing
    Progent has published a report that discusses the benefits a small organization can realize by outsourcing IT support functions. To read this document and find out the various ways outsourcing can conserve expenses, streamline administration, and maximize efficiency, click Small Company Information Technology Outsourcing Advantages.

    Progent offers optional 24x7 onsite computer help and IT outsourcing services in Napa, Vallejo, St. Helena, Calistoga, Benicia and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

    If your small business is in Napa Valley or anywhere in the San Francisco North Bay area and you are looking for technical support, IT outsourcing, or high-level services from a certified Progent consultant:

    Call 707-603-2323 or send email to information@progent.com




    © 2002-2010 Progent Corporation. All rights reserved.

    Real Time Web Analytics