Onsite Service Available in Napa Valley, Napa, Vallejo, Benicia, St. Helena, Calistoga, Yountville

Small businesses in Napa, Vallejo, St. Helena, Calistoga, Benicia and throughout the San Francisco Bay Area rely on IT outsourcing to economize on IT spending, streamline IT management, and increase the business value of their information network. By outsourcing IT services, a small company can have affordable and timely access to certified consultants and service experts without the having to build up a large internal support group. IT outsourcing allows you to focus on managing your business while leaving network management chores to the experts.

The surging popularity of IT outsourcing among small businesses stems from an unbeatable value proposition: IT outsourcing saves money and improves the performance, reliability and security of your network. Surveys show that businesses utilize IT outsourcing for several common reasons:

  • Allow management to focus on the business
  • Control costs and improve operational efficiency
  • Make in-house resources available for strategic tasks
  • Have fast access to IT consulting experts
  • Leverage the effectiveness of internal IT staff

With years of practical experience providing outsourcing services to small businesses, Progent can help your business achieve enterprise-class network support without expanding your permanent IT staff of forcing you to rely on the limited availability and resources of an individual consultant or small consulting firm.

Progent offers a variety of IT outsourcing services for small businesses in Napa County:


System Center 2012 Virtual Machine Manager (SCVMM 2012) Consulting and Troubleshooting

Progent's System Center 2012 Virtual Machine Manager consulting experts can assist organizations of all sizes to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, networking, storage systems, and libraries; plan, integrate, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with System Center 2012 Operations Manager for enterprise-class monitoring and reporting. Progent can assist your company to migrate from an earlier edition of System Center Virtual Machine Manager or from a third-party management platform, and Progent can show you how you to enhance and troubleshoot your current SCVMM environment so you realize maximum business value. Progent also offers SCVMM 2016 migration expertise to help your organization to plan and carry out an efficient migration from SCVMM 2012 to Virtual Machine Manager 2016 so you can benefit from new security features, high availability VMM storage options, and other improvements.

Cisco Aironet 802.11ac Wi-Fi Access Point Deployment Services

Progent's Cisco-certified Wi-Fi experts offer Aironet wireless access point configuration support and Cisco Wi-Fi controller consulting so you can benefit from the 802.11ac Wi-Fi specification to get three times the speed for your wireless LAN while expanding the area covered.

CISM certified Security Management Consultants

Progent offers the services of CISM qualified network security management experts. The Certified Information Security Manager (CISM) organization defines the basic competencies and worldwide standards of skill that information security managers are required to master. It provides executive management the confidence that those who have qualified for their CISM credential have the background and capability to provide effective cybersecurity administration and support consulting.

Windows Server Essentials Consulting Services

Microsoft Windows Server Essentials is a value-priced, entry-level operating system that allows small businesses to make the move from the traditional physical in-house datacenter to the modern hybrid computing paradigm that combines on-premises and cloud-based software and infrastructure. Progent's Microsoft-certified Windows Server Essentials consultants offer cost-effective online consulting and troubleshooting for Microsoft Windows Server 2012 R2 Essentials. Progent can assist you to determine the potential business advantages of migrating to WS 2012 R2 and implementing a hybrid local/cloud-based model for your computing ecosystem. Progent offers full-service project management support so you can plan and carry out a smooth migration to Microsoft Windows Server Essentials, Office 365, and other Microsoft Cloud platforms and services. (Find out about Progent's Office 365 integration with on-premises Exchange and Microsoft Azure planning and integration consulting services.) Progent can also provide ongoing consulting, technical support, and customized training.

Windows Server Failover Cluster Support

The failover server cluster feature set built into the most recent releases of MS Windows Server has been dramatically re-engineered to simplify the installation, configuration, and maintenance of server clusters and to offer greater levels of system dependability, protection, performance, and flexibility. New or enhanced capabilities include automated cluster Validation, easier setup and deployment, unified cluster management, new cluster infrastructure for maximum availability, better security and quorum models, minimization of failure points, greater storage and RAM capacity, improvements for multi-site clusters, and live migration capability for Windows Hyper-V virtual machines. Progent's Microsoft-certified cluster technology experts can help you evaluate the advantages of Windows clustering, design and execute a deployment, train your IT staff to administer your failover clusters, provide ongoing consulting and support services, and produce and test a disaster recovery plan. Progent's Windows Server 2016 disaster recovery experts can assist you you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud deployments utilizing failover cluster technology proven in Microsoft's massive Azure cloud.

Android Smartphone Integration

Progent's Android phone integration consulting services have extensive background providing remote and onsite support for organizations of all sizes who need to integrate Android phones and tablets into their information networks so that mobile clients can be productive while on the go. Progent has the range of know-how to resolve network problems that involve multiple vendors and that entail a mix of older and current information technology. Progent provides cost-effective remote consulting to assist you with any aspect of designing, deploying, managing and troubleshooting your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to handle particularly challenging technical issues, or Progent can provide outsourced or co-sourced project management services to ensure that you finish strategic network projects on time and on budget. Progent can assist with local, cloud-centric, or hybrid network environments and offers support for operating systems, apps, management tools and network infrastructure. Progent also offers customized group or one-on-one training sessions to help you manage and operate Android phones and tablets to maximize their business value.

ProSight WAN Watch Infrastructure Monitoring and Management

Progentís ProSight WAN Watch infrastructure management service makes it easy and affordable for smaller businesses to map out, monitor, enhance and troubleshoot their networking hardware such as switches, firewalls, and wireless controllers as well as servers, printers, endpoints and other networked devices. Using state-of-the-art Remote Monitoring and Management technology, WAN Watch makes sure that infrastructure topology diagrams are always current, captures and manages the configuration of almost all devices on your network, tracks performance, and generates notices when issues are detected. By automating tedious management and troubleshooting processes, WAN Watch can knock hours off common tasks such as network mapping, reconfiguring your network, finding devices that need critical updates, or resolving performance bottlenecks. Find out about Progent's entire ProSight family of low-cost network management outsourcing services for small and medium-size businesses

Custom Web Development Consulting

If you need to redesign your corporate web, develop in-house information sharing portals for areas such as HR or employee education, establish a significant web presence for a new venture, or construct world-class, data-driven web applications, Progent offers experienced web site architects and developers. Progent's technical staff can also help your company to build and maintain a protected, fault-tolerant server and communications infrastructure to support your web solutions. For building and managing database-powered web applications, Progent offers SQL Server software programming, Oracle development and DBA consulting support, MySQL consulting, and Microsoft Office support.

Progent White Paper: Advantages of Outsourcing
Progent has put together a white paper that summarizes the benefits a small business can derive by outsourcing network management services. To read this white paper and find out the reasons outsourcing can reduce costs, streamline administration, and maximize productivity, visit Small Firm Information Technology Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Napa, Vallejo, St. Helena, Calistoga, Benicia and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Napa Valley or anywhere in the San Francisco North Bay area and you are looking for technical help, IT outsourcing, or high-level expertise from a Progent engineer, call 707-603-2323 or visit Contact Progent.
















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