Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Palo Alto area small businesses leverage IT outsourcing to control costs and add value to their information network. By outsourcing IT services, small companies can gain access to certified IT consultants without having to pay for and manage an ever-growing number of full-time IT personnel. IT outsourcing allows your company to direct management time and attention to bolstering your core business without losing the advantage of expert network support.

IT outsourcing has undergone significant growth among small businesses both because of increasing pressure on IT budgets and the development of more cost-effective service models . Surveys reveal several key factors behind the decision of small businesses to outsource IT services:

  • Allow senior management to focus on business issues
  • Trim operating costs and provide better visibility for IT expenses
  • Reduce the support burden of internal IT resources
  • Gain access to world-class capabilities
  • Intelligently supplement rather than expand in-house IT staff

    Progent's outsourcing services meet the requirements of small businesses whose situation makes it impractical  to negotiate expensive, iron-clad service contracts with enterprise outsourcing firms but who are reluctant to put their IT support in the hands of an independent consultant or small consulting firm.

    Progent offers a variety of IT outsourcing services for small businesses in the Palo Alto area:


    Microsoft ISA Server Consultants

    Progent's Microsoft-certified team members have extensive experience designing Microsoft-based security solutions for network environments with multiple sites, remote workers, and mission-critical eCommerce applications. Progent's consultants can help your business plan and implement a configuration of Microsoft ISA Server that supports your business needs without adversely impacting your network.

    Exchange Server Help

    Progent's Microsoft-certified technical team members have 18 years of experience architecting, deploying, and troubleshooting mail solutions for both small companies and large enterprises. Progent's expertise and field-proven methodologies can help you successfully implement a quick, seamless migration to Microsoft Exchange. Progent manages the critical details such as coordinating domain names transition so that both local and remote users make a smooth transition from POP3 email.

    ERP and MRP Support Services

    Progent supports ERP solutions through software experts, who can support Microsoft Business Solutions, software from other suppliers, and legacy software that provide financials, Enterprise Resource Planning, Manufacturing Resource Planning, project accounting, supply chain management, plus management systems for HR, sales and marketing, retail, and distribution.

    24 by 7 Computer Network Monitoring and Management Services

    Progent's 24 by 7 Network System Monitoring and Network Support keep your network under continual watch via remote monitoring utilities based on the sophisticated NetIQ technology incorporated into Microsoft's MOM application suite. Progent can setup, manage, evaluate and respond to real-time system alerts in order to identify and take care of potential issues before they impact your operation.

    Server Clustering with Windows 2003

    Progent provides Windows 2003 Server support to help your company implement clustered server environments that can potentially provide 100% uptime, even for routine IT maintenance functions. This redundancy is possible because a single server in a cluster can be brought off-line for maintenance work without impacting users. Clustering also allows admin personal to perform critical security updates during normal business hours without reducing user productivity.

    Microsoft Windows Server 2003 Consultants

    The sophistication and integration demands of Windows Server 2003 requires an IT expert with hands-on expertise and diverse knowledge in designing and building cohesive end-to-end business technology solutions. The experience of Progent's Microsoft-certified experts, with an average of over 10 years of background in Microsoft support, assures you success in identifying the right edition and configuration of Windows Server 2003 that best matches with your business requirements.

    MOM 2005 Consulting Services

    Progent has lengthy experience both supporting Microsoft Operations Manager 2005 (MOM) and using this powerful server monitoring application to increase network reliability, performance and security. You can outsource server management to Progent's Microsoft-certified support team. With years of network management experience, these IT experts can also act quickly on the alerts generated by MOM to keep mission-critical environments running smoothly.

    Redundant Consulting

    Progent's Microsoft and Cisco-certified team members can help you design a sensible, fault-tolerant network that addresses critical issues covering a broad range of infrastructure technologies and processes including fault tolerant Internet connections, Windows server clustering, server load balancing, Data Center solutions, multi-location connectivity, and disaster recovery.

    White Paper: Outsourcing Benefits
    Progent has published a white paper that discusses the benefits a small organization can derive by outsourcing IT administration services. To read this white paper and learn how outsourcing can conserve costs and enhance productivity, visit Small Business IT Outsourcing Benefits.

    Progent offers 24x7 onsite computer help and IT outsourcing services in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

    If your small business is in Palo Alto or anywhere in the San Francisco Peninsula areaand you require technical help, IT outsourcing, or advanced services from a certified Progent consultant:

    Call 650-543-0400 or send email to information@progent.com
















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