Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Palo Alto area small businesses leverage IT outsourcing to control costs and add value to their information network. By outsourcing IT services, small companies can gain access to certified IT consultants without having to pay for and manage an ever-growing number of full-time IT personnel. IT outsourcing allows your company to direct management time and attention to bolstering your core business without losing the advantage of expert network support.

IT outsourcing has undergone significant growth among small businesses both because of increasing pressure on IT budgets and the development of more cost-effective service models. Surveys reveal several key factors behind the decision of small businesses to outsource IT services:

  • Allow senior management to focus on business issues
  • Trim operating costs and provide better visibility for IT expenses
  • Reduce the support burden of internal IT resources
  • Gain access to world-class capabilities
  • Intelligently supplement rather than expand in-house IT staff

Progent's outsourcing services meet the requirements of small businesses whose situation makes it impractical to negotiate expensive, iron-clad service contracts with enterprise outsourcing firms but who are reluctant to put their IT support in the hands of an independent consultant, small consulting firm, or the tech-in-the-box support arm of a computer manufacturer.

Progent offers small and midsize businesses a wide selection of computer consulting options highlighted on Progent's web. The following links contain details some of the support services and benefits Progent offers for businesses in the Palo Alto area:

MySQL Development and DBA Services

Progent's MySQL software programmers and database administrators offer cost-effective remote database administration or software development services and can help businesses of all sizes to configure and manage MySQL in a dependable IT infrastructure that offers advanced performance, scalability, and security. Progent also has proven skill helping companies to port applications from Oracle to MySQL.

Microsoft SQL Server 2008 Database Consulting

Progentís Microsoft certified consultants can offer small and medium size companies expert MS SQL Server 2008 help. SQL Server 2008 is a complete, Web-enabled database and data analysis platform that opens the door to the speedy development of enterprise-grade business applications that offer your company a competitive edge. SQL Server provides built-in support for XML and can query over the Internet and outside the corporate firewall. In addition to offering expertise, maintenance and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the business value of your IT system. Progent can also assist your organization to upgrade to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2008.

Microsoft Office and Office 365 Consulting and Training

Progent's Microsoft Office and Office 365 consultants can help businesses of any size to incorporate Microsoft Office desktop and Office 365 applications including Office Excel, Office Word, PowerPoint, Microsoft Outlook, Access, Project and Publisher into a seamless productivity solution that provides fast return on investment and enables better business outcomes. Progent can assist your company to interface Microsoft Office or Office 365 apps with each other and with other core Microsoft platforms such as SharePoint Server, Exchange Server and Microsoft SQL Server. Progent can also assist you resolve compatibility issues between various versions of Office and can provide customized online Microsoft Office and Office 365 training to individuals and teams.

Microsoft Office Access Application Development

Progent's Microsoft Access consulting experts can provide economical remote consulting services for all releases of Office Access including Access desktop and Access Web App and can provide advanced support for application programming, database migration, performance tuning, report design, and troubleshooting. Progent also offers tailored online classes for Office Access application development and database management.

Windows Server Failover Clustering Support

The failover server cluster feature set built into the most recent versions of Windows Server is radically re-engineered to simplify the installation, configuration, and maintenance of server clusters and to offer improved levels of system availability, security, performance, and versatility. New or enhanced features include cluster verification, revamped configuration and installation, unified cluster administration, redesigned cluster infrastructure for increased uptime, hardened security and quorum structure, elimination of failure points, greater disk and memory capacity, enhancements for geographically dispersed clusters, and live migration capability for Hyper-V virtual machines. Progent's Microsoft-certified cluster technology consultants can assist your company assess the business benefits of failover clusters, design and execute a deployment, train your network support personnel to manage your cluster environment, deliver continuing consulting and support services, and produce and test a workplace recovery procedure.

White Paper: Benefits of Outsourcing IT Services from Progent

Progent has published a white paper that summarizes the benefits businesses of all sizes can derive from outsourcing or co-sourcing network consulting from Progent. Progent's IT Outsourcing and Co-sourcing white paper describes Progent's proven IT service delivery paradigm for IT consulting that ranges from router configuration to advanced application development. The white paper also explains how Progent's outsourcing and co-sourcing services can help clients to reduce costs, improve productivity, and enhance the value of their IT network. To read Progent's white paper, click: Advantages of Outsourcing and Co-sourcing IT Services from Progent.

Colocation Data Center Migration and Consulting

There are hundreds of enterprise-level colocation centers in the San Francisco Bay Area and major metropolitan areas throughout the United States, and Progent's Internet data center consulting professionals can enhance your systemís fault tolerance and performance by helping you select a remote data center site that addresses the particular needs of your business such as geographic proximity, size, communications, budget, and value-added features and services. Progentís data center support services are intended for companies with equipment housed at co-location hosting facilities and requiring on-demand on-site service at the colocation site plus remote support from Microsoft and Cisco qualified experts. Progent provides a variety of collocation center support services such as system topology analysis, Windows and UNIX server installation and support, tech support for server and communications infrastructure, design and deployment of non-stop systems, defining and implementing layered security structures, firewall integration and support, configuring load balancing environments, and creating high-availability server clustering configurations.

Data Loss and Data Leakage Prevention (DLP) Expertise and Email Content Filtering Technology

Progent's data loss prevention (DLP) consultants and data leakage protection specialists can help businesses to configure Progent's Email Guard Security Gateway to use standard and custom content security policies for monitoring the content of email messages and attachments and preventing the transmission of confidential or inappropriate data or spam-like messages. Email Guard's outbound email content filtering solutions can also help avoid being blacklisted and stay in compliance with industry privacy standards and government requirements including HIPPA, Sarbanes-Oxley, PCI DSS and PHI.

Progent White Paper: Why Outsource?
Progent has put together a report that explains the advantages a small business can derive from outsourcing IT support services. To read this white paper and learn the reasons outsourcing can reduce costs, streamline management, and maximize productivity, click Small Business IT Outsourcing White Paper.

Progent offers onsite IT support, remote troubleshooting support, and optional 24x7 urgent technical help in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are in need of technical support, IT outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 650-543-0400 or visit Contact Progent.

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