Onsite Service Available in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton

Palo Alto area small businesses leverage IT outsourcing to control costs and add value to their information network. By outsourcing IT services, small companies can gain access to certified IT consultants without having to pay for and manage an ever-growing number of full-time IT personnel. IT outsourcing allows your company to direct management time and attention to bolstering your core business without losing the advantage of expert network support.

IT outsourcing has undergone significant growth among small businesses both because of increasing pressure on IT budgets and the development of more cost-effective service models. Surveys reveal several key factors behind the decision of small businesses to outsource IT services:

  • Allow senior management to focus on business issues
  • Trim operating costs and provide better visibility for IT expenses
  • Reduce the support burden of internal IT resources
  • Gain access to world-class capabilities
  • Intelligently supplement rather than expand in-house IT staff

Progent's outsourcing services meet the requirements of small businesses whose situation makes it impractical to negotiate expensive, iron-clad service contracts with enterprise outsourcing firms but who are reluctant to put their IT support in the hands of an independent consultant, small consulting firm, or the tech-in-the-box support arm of a computer manufacturer.

Progent can provide small and midsize companies a wide selection of computer consulting options featured on Progent's web site. Below links describe a few of the support services and advantages provided for businesses in the Palo Alto area:


NetApp SAN Storage Deployment and Maintenance Solutions

Progent can provide enterprise clients online or onsite NetApp SAN consulting services for NetApp's complete portfolio of SAN software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod cloud infrastructure, SnapMirror, SnapVault and OSSV incremental backup, Virtual Storage Console (VSC) for VMware vSphere, MultiStore for secure IP space separation, OnCommand Reporting and Insight analytics, and NetApp's FAS, AFF, V-Series and N-Series storage lines. Components of NetApp SAN solutions supported by Progent include system dsign, hybrid-cloud deployment, virtualization, migrations, transparent updates, system management, information assurance, disaster recovery, and remediation. Progent can provide Tier 3 support to assist you to resolve issues with NetApp SAN deployments quickly and affordably based on leading practices.

Amazon Marketplace Web Service Consultants

Amazon Marketplace Web Service (Amazon MWS) is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales functions including listings, orders, shipments, fulfillment, and finances. By leveraging Amazon's vast online ecosystem and automating their sales, vendors can broaden their market, lower their operating costs, accelerate reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development staff and provide programming, workflow integration, project management support, and mentoring to help you cut development time and speed up your return on investment.

Microsoft System Center 2016 Consultants

System Center 2016 delivers important improvements in the management of hybrid cloud networks through comprehensive integration with Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate Linux, Microsoft Hyper-V and VMware; and better cloud support including closer integration with Intune for Apple iPhone and Google Android smartphone management plus native integration with Operations Management Suite for cloud-enhanced analytics and reporting. Progent's System Center 2016 consultants offer advanced online and on-premises expertise for all elements of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager, Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can assist your business to design and configure a new implementation of System Center 2016, expand or tune an existing one, upgrade smoothly from a prior version of System Center, or debug your System Center solution..

Video Conferencing and Telepresence Consultants

Progent offers the support of an accredited video conferencing and telepresence consultant with an extensive background deploying products from the major telepresence providers including Cisco, Polycom, and LifeSize and can help your company to design, install, upgrade, or troubleshoot a video conferencing environment that protects your investment and optimizes the business value of your information system. Progent can also provide the services of network infrastructure engineers who can assist businesses of any size to build and troubleshoot a communications network that delivers the performance, reliability, security, and scalability required to support your telepresence environment.

Microsoft Skype for Business Consulting

Progent's Microsoft-certified Skype for Business consultants offer remote and on-premises expertise for companies of any size to assess the benefits of migrating to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can assist you to design an on-premises, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange, SharePoint and Office or Office 365; set up HA solutions; interface Skype for Business with your PSTN gateway; and integrate third-party collaboration systems like Cisco Video Interop Server. Progent's certified network security experts can help you create and verify a security environment for your Skype for Business deployment that is compliant with government and industry requirements.

Network Security Evaluation Service Packages

Progent provides two low-cost service packages intended to allow small and midsize businesses to receive an impartial network security assessment from a qualified security engineer. With Progent's External Security Inventory Checkup, a security engineer administers a comprehensive test of your network from outside your company firewall to uncover possible weaknesses in the security posture you present to the outside world. With Progent's Internal Network Security Inventory Scan, a certified security consultant executes a system scan from an authorized computer inside your firewall to evaluate the risk to inside assaults. Both security inventory packages are configured and executed from a protected external location and include a comprehensive report that analyzes the scanned security information and recommends any needed corrective actions.

Exchange 2016 DAG Support

Microsoft Exchange 2016 improves the speed and streamlines the deployment of DAGs, which provide an automatic failover cluster for high availability (HA). Database Availability Groups in MS Exchange Server 2016 lower failover times by an estimated 33% compared to Exchange Server 2013. Additional improvements include setup defaults that enforce leading practices for fault tolerance. Progent's certified Exchange consultants offer Database Availability Group consulting services to help your business to design, deploy and administer a Database Availability Group solution the offers advanced security for your Exchange mailboxes.

White Paper: Outsourcing Advantages
Progent has put together a white paper that discusses the benefits a small organization can realize from outsourcing network administration functions. To view this summary and find out the reasons outsourcing can control costs, simplify administration, and enhance productivity, visit Small Firm IT Outsourcing Benefits.

Progent offers on-premises network assistance, remote technical services, and optional 24x7 emergency technical help in Palo Alto, Redwood City, Menlo Park, East Palo Alto, Atherton and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Palo Alto or anywhere in the San Francisco Peninsula area and you are looking for technical support, information technology outsourcing, or top-level expertise from a certified Progent engineer, call 650-543-0400 or visit Contact Progent.
















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