Onsite Service Available in Petaluma, Sonoma

IT outsourcing allows small businesses in Petaluma and Sonoma County to control network management expenses and improve productivity. A major benefit of IT outsourcing is that it allows a small company to have access to certified IT experts without the need to build up a large internal support group. IT outsourcing allows you to concentrate on your core business and leave network management to certified experts.

The economics of IT outsourcing have resulted in its widespread adoption, especially by small companies who were previously ignored by large service organizations. The latest technologies for network monitoring, management and remote support now make it possible to offer small companies a high level of service and support at affordable prices. Surveys have shown that small businesses outsource IT services several key reasons:

  • Focus senior management on business issues
  • Control IT costs while improving operations
  • Free up internal resources
  • Receive the services of expert consultants
  • Supplement, not replace, the in-house IT support group

Progent's IT outsourcing experience can help your business solve network support problems in a way that aligns with your budget and operational needs. Progent's IT outsourcing services are affordable, easy to engage, and require no long term commitments. Progent can also supply a depth and breadth of technical expertise impossible for independent consultants or small consulting firms to match.

Progent can provide small businesses a broad range of network support options highlighted on Progent's web. The following links describe a few of the support services and benefits Progent can provide for companies in Petaluma and Sonoma County:


Cisco Catalyst, Nexus and Meraki Switch Support Services

Progent's Cisco-certified CCIE network engineers offer advanced remote and on-premises support and troubleshooting for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that run the gamut from small businesses and campus networks to giant data centers and ISPs. Progent can show you how to implement Cisco's continually improving switch solutions to realize the throughput, scale, availability, virtualization support, security and ease of management demanded by your organization. For information about Progent's consulting and troubleshooting services for Cisco's market-leading portfolio of Catalyst switches, see Catalyst switch consulting services. For details about Progent's consulting and support for Cisco's Nexus Series of data center switches, see Cisco Nexus switch consulting services. To learn about Progent's support for Cisco Meraki switches, see Meraki switches configuration and management.

Video Conferencing and Telepresence Consulting Support

Progent can provide the support of a certified video conferencing and telepresence engineer with expertise deploying technology from the leading video conferencing/telepresence vendors including Cisco/TANDBERG, Polycom, LifeSize and Radvision and can assist your company to design, configure, upgrade, or maintain a telepresence solution that protects your current investment and maximizes the business value of your IT system. Progent can also provide the expertise of network infrastructure engineers who can help companies of all sizes to build and maintain a network that provides the performance, reliability, protection, and scalability required to accommodate your video conferencing/telepresence environment.

Examples of Remote Support Services Available for Cisco Routers

Among the typical remote Cisco router support services available from Progent are setting up hostname, DHCP, routing tables, clock, security logon banner and user accounts; setting up iBGP and HSRP, aggregate routing, static to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing maps, and BGP peering; installing current IOS image; validating failover; resolving VPN problems; creating a network diagram and documenting configuration; plus policy and disaster recovery planning.

Amazon Marketplace Web Service Developers

Amazon Marketplace Web Service is an integrated collection of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating key sales activities including listings, orders, payments, inbound and outbound fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, vendors can expand their reach, reduce their cost of sales, accelerate reaction time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you shorten development time and expedite your ROI.

Server Virtualization Solutions Consulting

Virtual server techniques allow IT organizations to run several virtual servers on a single actual computer. Typical applications for virtual servers include resource efficiency, low-cost platforms for programs that require outdated OS software, and economical quarantining of application programming or pilot environments from on-line systems. Progent's virtualization technology consultants offer Windows Server 2012 R2 network and server virtualization consulting, Windows Server Hyper-V Virtualization help, VMware vSphere virtual server expertise, and Citrix Virtual Server assistance. Progent can configure virtual servers to optimize speed, reliability and ease of administration while at the same time lowering costs; propose and test disaster recovery plans that minimize downtown in case of a major failure; and provide continuing support, repair, and consulting assistance as virtualization technology evolves.

Amazon Web Services (AWS) Planning and Integration

Progent's Amazon AWS integration experts offer affordable online support to assist companies to integrate Amazon AWS cloud services including Elastic Compute Cloud (EC2) for virtual server hosting, Amazon S3 for scalable cloud storage, and Amazon Glacier for value-priced archival storage. Progent can assist you with every aspect of Amazon AWS integration including requirements analysis, preparedness evaluation, architectural design and review, testing, deployment, administration, performance tuning, software license management, disaster recovery mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can help you create cloud-centric or hybrid ecosystems that seamlessly integrate Amazon AWS resources. Progent offers occasional support or Progent can deliver project management outsourcing to help you move efficiently to the Amazon AWS cloud.

White Paper: Outsourcing Benefits
Progent has written a white paper that explains the benefits a small business can derive by outsourcing IT administration functions. To read this summary and learn how outsourcing can reduce costs, simplify administration, and maximize efficiency, visit Small Business IT Outsourcing Advantages.

Progent offers on-premises network assistance, online consulting support, and optional round-the-clock emergency assistance in Petaluma, Sonoma and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you need technical assistance, information technology outsourcing, or top-level expertise from a Progent consultant, call 707-559-7400 or visit Contact Progent.
















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