Onsite Service Available in Petaluma, Sonoma

IT outsourcing allows small businesses in Petaluma and Sonoma County to control network management expenses and improve productivity. A major benefit of IT outsourcing is that it allows a small company to have access to certified IT experts without the need to build up a large internal support group. IT outsourcing allows you to concentrate on your core business and leave network management to certified experts.

The economics of IT outsourcing have resulted in its widespread adoption, especially by small companies who were previously ignored by large service organizations. The latest technologies for network monitoring, management and remote support now make it possible to offer small companies a high level of service and support at affordable prices. Surveys have shown that small businesses outsource IT services several key reasons:

  • Focus senior management on business issues
  • Control IT costs while improving operations
  • Free up internal resources
  • Receive the services of expert consultants
  • Supplement, not replace, the in-house IT support group

Progent's IT outsourcing experience can help your business solve network support problems in a way that aligns with your budget and operational needs. Progent's IT outsourcing services are affordable, easy to engage, and require no long term commitments. Progent can also supply a depth and breadth of technical expertise impossible for independent consultants or small consulting firms to match.

Progent can provide small companies a broad range of network consulting services featured on Progent's web. Below links contain details a few of the services and benefits Progent can provide for businesses in Petaluma and Sonoma County:


High Availability Internet Connectivity Consulting Services

Few small companies have the in-house experience demanded to work efficiently with multiple ISPs, generate the necessary configuration processes with Internet numbering authorities, and setup sophisticated routing protocols such as BGP and Hot Standby Router Protocol (HSRP). Progent's Internet connectivity experts and Cisco CCIE-certified engineers can assist you to utilize the latest connectivity solutions to implement affordable fault-tolerant ISP connections.

Microsoft SQL Server 2016 Consulting Services

Microsoft SQL Server 2016 introduces major improvements in performance, scale, security, high-availability, BOYD support, and integrated business intelligence. New features include PolyBase for processing structured and unstructured databases in one appliance for big data applications, R language support, Always Encrypted mode, Mobile Reports, and centralized management of on-premises and cloud-based operations and services. Progent's Microsoft-certified SQL Server 2016 consultants offer remote and onsite support to help organizations of any size to design, deploy, manage or debug any edition of SQL Server 2016. Progent can also help you to integrate SQL Server 2016 with other key Microsoft platforms including Windows Server and Hyper-V, Exchange, SharePoint Server, Microsoft Dynamics ERP, Skype for Business, and System Center Operations Manager. Also, Progent can help you to make an efficient upgrade from SQL Server 2016 to a later release of Microsoft SQL Server.

CRISC-certified Risk Management Consultants

The CRISC program was initiated by ISACA to validate a consultant's skills to plan, implement, and maintain information system control mechanisms to reduce network risk. Progent can provide the expertise of a CRISC-certified risk management consultant to assist your company to develop and carry out a risk management plan based on industry best practices identified by CRISC and geared to align with your organization's risk tolerance, business objectives, and IT budget.

Cisco IOS Software Update Support

If your network incorporates Cisco appliances, you could be running an old version of IOS, the operating system powering almost every Cisco router and the latest switches from Cisco. Cisco often provides upgrades to IOS to correct problems, shore up security gaps, or improve features. However, updating Cisco IOS or other Cisco operating systems can be tricky, depending on your Cisco equipment and your network infrastructure. As an example, there could be limited internal RAM that might cause a new OS release to operate improperly. Progent's Cisco CCIE-certified consultants can provide a broad array of services related to upgrading Cisco IOS or other Cisco control software like IOS XR, CallManager or Unified Communications Manager. Progent's consultants can perform audits of your router software, recommend appropriate upgrades, provision Cisco appliances, copy images, activate and test your new software, optimize throughput, troubleshoot issues, and train your IT managers how to utilize any significant new functions.

Virtual Server Solutions Consulting Services

Virtualization technologies enable IT organizations to optimize resource utilization, simplify network operations, and improve application uptime and data protection. operate multiple virtual machines on a single physical computer. Typical applications for virtual servers are resource consolidation, inexpensive hosts for programs that only run on older OS software, and economical isolation of software development or pilot environments from production systems. Progent's virtualization technology consultants offer Microsoft Windows Server 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, Windows Server 2008 Hyper-V Virtual Server help, VMware vSphere and vCloud planning and deployment, VMware NSX virtual network architecture and integration, and Citrix XenServer assistance. Progent can deploy virtual servers to optimize performance, reliability and ease of administration while simultaneously cutting expenses; suggest and test business recovery strategies that reduce downtown in case of a catastrophic failure; and provide continuing support, troubleshooting, and consulting assistance as computer technology evolves.

Microsoft SQL Server 2008 Database Consulting

Progentís Microsoft certified professionals can offer small and mid-sized businesses advanced MS SQL Server 2008 support. SQL Server 2008 is a complete, Web-enabled database and data analysis platform that opens the door to the speedy creation of enterprise-level business programs that can give your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and outside the firewall. In addition to offering consulting, support and troubleshooting services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity of your information system. In addition, Progent can help you to make an efficient upgrade from SQL Server 2008 to a later version of Microsoft SQL Server.

VMware Site Recovery Manager (SRM) Disaster Recovery Consultants

VMware's Site Recovery Manager is a component of VMware vCenter that allows you to specify, automate and test a repeatable runbook for recovering applications and services quickly after a breakdown. SRM provides centrally controlled and automated disaster recovery, application mobility, plus transparent site relocation, failback and re-protect. SRM also allows non-intrusive testing for disaster recovery, upgrades and patches and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove disaster recovery compliance. Progent offers the skills of a VCDX certified VMware SRM consulting expert to help you to plan, configure, test and manage a disaster recovery system powered by VMware Site Recovery Manager.

Wireless VoIP Phone Solutions

Integration of Cisco's wireless VoIP phones typically demands that IT teams set up and optimize numerous key pieces of your Wi-Fi infrastructure including access points, routers, Cisco wireless LAN controllers, and management software. Progent's wireless VoIP phone configuration consultants can provide remote and onsite assistance to help you create and administer a Cisco wireless VoIP phone solution by delivering services that range from troubleshooting the configuration of a wireless VoIP phone or access point to offering comprehensive project management outsourcing or co-sourcing for updating the wireless architecture of an entire campus.

System Center 2012 Operations Manager Support Services

Progent has an extensive background both providing System Center Operations Manager (SCOM) support services and using this powerful monitoring application to increase network availability, performance, and security. Progent can help you to integrate System Center 2012 R2 Operations Manager or you can outsource network monitoring and management to Progent's Microsoft-qualified support experts. With years of network maintenance background, Progent's Information Technology professionals can also respond quickly to the alerts generated by Microsoft Operations Manager to ensure that mission-critical servers stay online. Progent also offers System Center 2016 Operations Manager (SCOM 2016) expertise to help you to upgrade efficiently from SCOM 2012 to Operations Manager 2016.

Microsoft-certified SQL Server 2017 Consultants

Microsoft SQL Server 2017 introduces major improvements in performance, scale, uptime, and security. SQL Server 2017 is also the first release of SQL Server with full native support for Linux and Linux-based containers as well as in-database support for the Python language for predictive analysis. Progent's Microsoft-certified SQL Server 2017 consultants can assist your business to evaluate the business advantages of upgrading to SQL Server 2017 and can help you to design and implement a cost-effective migration of your databases and applications to any deployment architecture including onsite, cloud-based, or hybrid. Progent's consultants can provide online or onsite support services ranging from on-demand design review or troubleshooting to end-to-end project management and co-management to make sure your SQL Server 2017 project is successfully completed on schedule and on budget.

White Paper: Reasons for Outsourcing
Progent has published a white paper that discusses the advantages a small company can derive from outsourcing IT administration functions. To view this white paper and learn the reasons outsourcing can reduce costs, simplify administration, and maximize productivity, visit Small Firm IT Outsourcing Advantages.

Progent can deliver on-premises IT help, phone-based consulting support, and optional round-the-clock emergency technical help in Petaluma, Sonoma and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you require computer support, IT outsourcing, or advanced services from a certified Progent consultant, call 707-559-7400 or visit Contact Progent.
















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