Onsite Service Available in Petaluma, Sonoma

IT outsourcing allows small businesses in Petaluma and Sonoma County to control network management expenses and improve productivity. A major benefit of IT outsourcing is that it allows a small company to have access to certified IT experts without the need to build up a large internal support group. IT outsourcing allows you to concentrate on your core business and leave network management to certified experts.

The economics of IT outsourcing have resulted in its widespread adoption, especially by small companies who were previously ignored by large service organizations. The latest technologies for network monitoring, management and remote support now make it possible to offer small companies a high level of service and support at affordable prices. Surveys have shown that small businesses outsource IT services several key reasons:

  • Focus senior management on business issues
  • Control IT costs while improving operations
  • Free up internal resources
  • Receive the services of expert consultants
  • Supplement, not replace, the in-house IT support group

Progent's IT outsourcing experience can help your business solve network support problems in a way that aligns with your budget and operational needs. Progent's IT outsourcing services are affordable, easy to engage, and require no long term commitments. Progent can also supply a depth and breadth of technical expertise impossible for independent consultants or small consulting firms to match.

Progent offers small organizations a broad range of IT support options featured on Progent's web site. Below links describe some of the support services and benefits available for businesses in Petaluma and Sonoma County:

Office Excel Consulting Services

Progent's Microsoft-certified Office Excel consultants can assist your company to create state-of-the-art Excel-based programs or provide one-on-one training in the powerful features of Office Excel desktop and Office 365 Excel. Progent's consultants can also assist you to build and manage a safe, robust network and communications architecture to support your Excel applications. Progent's SharePoint consultants can show your company how use Excel Services to expand the power of Office Excel by incorporating interactive Excel spreadsheets into business information portals, dashboards, and scorecards. Progent's Microsoft Dynamics professionals can show you how to share data between Excel and products like Dynamics GP/Great Plains and Microsoft Dynamics AX.

Exchange 2010 Server Support

Progent's Microsoft Gold-certified Exchange Server 2010 consultants can help you to determine the benefits of Exchange Server 2010 for your business and can help your IT staff to plan and carry out an efficient migration to Exchange 2010 from Exchange 2003 or Exchange 2K that will provide fast ROI by improving your workers' efficiency, lowering the cost of hardware and support, streamlining administration, and consolidating your vital communications platforms.

MS Exchange 2010 Voice Messaging Help

Enhancements in Microsoft Exchange Server 2010 for software-driven telephony include speech-to-character translation for rapidly searching your stored messages instead of listening to each message, digital attendants to greet callers and help them to work through your voice messaging menus, rules-based answering processes to forward or filter calls depending on ID or contact information, and text messaging alerts concerning missed calls or messages. Progent's Exchange Server 2010 professionals can assist you to analyze the strategic advantages and technical risks of replacing your current PBX solution with a telephony system powered by Exchange 2010, design and deploy Microsoft Exchange 2010 with integrated voice mail capability, and provide ongoing remote technical support and maintenance expertise to speed up your payback for integrating Exchange 2010's digital voice solution.

System Center 2016 Operations Manager Consulting Services

System Center 2016 Operations Manager (SCOM 2016) helps to ensure top performance and dependable uptime for key applications by offering unified, cross-platform monitoring of physical and virtual resources installed throughout local datacenters and private and public clouds. Progent's consulting group can provide world-class remote and onsite expertise to help businesses of all sizes to design, implement, tune, enhance and repair Operations Manager 2016 deployments. Progent's SCOM 2016 consulting experts can assist you to move to Operations Manager 2016 from earlier releases of Operations Manager or from other IT infrastructure monitoring products, or integrate a variety of monitoring tools into a cohesive infrastructure management ecosystem. Progent can also show you how to expand your SCOM 2016 scope to include infrastructure based in public clouds by delivering Azure consulting and Amazon AWS hybrid cloud expertise.

Microsoft System Center 2012 Consulting

Progent's System Center consulting experts have more than a decade of background configuring, supporting and fixing the core components included with System Center and can assist you to plan, deploy, manage, and repair your System Center solution to maximize the uptime and performance of your critical IT resources across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also can provide System Center 2016 migration planning and support to assist you to move to the latest version of System Center from an older release or from a third-party IT management platform to provide the benefits of best-in-class provisioning, management automation, security and compliance, plus datacenter and application performance monitoring.

Cisco CCIE Qualified Network Experts

Progent is the leading source of convenient, quick, and economical access to registered CCIE support professionals. Cisco Certified Internetwork Experts are highly-qualified networking experts who are awarded this top-level certification only through intense testing by Cisco. CCIEs are able to handle even the most complex issues surrounding network design, integration, troubleshooting, and support. Progentís CCIE professionals work closely with Cisco engineers in identifying issues with Cisco's IOS platform and devising workarounds or obtaining patches to resolve problems. Progent offers quick contact with a CCIE by phone so you can get instant assistance for complex network problems that are hurting productivity but are beyond the expertise of your local network service resources.

ProSight LAN Watch Server and Desktop Monitoring Service

ProSight LAN Watch is Progentís server and desktop remote monitoring service that incorporates state-of-the-art remote monitoring and management technology to help keep your network operating at peak levels by tracking the state of critical computers that drive your information system. When ProSight LAN Watch detects an issue, an alert is transmitted automatically to your designated IT management personnel and your Progent engineering consultant so any potential issues can be addressed before they can impact your network. Read about the complete ProSight portfolio of value-priced network monitoring and management services for small and medium-size businesses.

Custom Web Development Assistance

If you need to redo your company web site, develop in-house information sharing portals for applications such as human resources or employee training, establish a significant web presence for a new venture, or create enterprise-class, data-driven web applications, Progent can provide experienced web site designers and custom software developers. Progent's experts can also help you to build and manage a protected, fault-tolerant server and communications foundation to leverage your web applications. For creating and maintaining data-driven web applications, Progent offers SQL Server software programming, Oracle programming and DBA consulting support, MySQL consulting, and Microsoft Office consulting services.

Data Protection Manager 2016 (DPM 2016) Backup Solutions

Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) provides small to medium-size businesses near-continuous backup and easy restore functions for Microsoft environment. Data Protection Manager 2016 delivers application-sensitive backup for key platforms like Microsoft SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports VMs running on Hyper-V as well as VMware, and can use Azure for convenient cloud backup and recovery. Progent's Microsoft Gold-certified SCDPM 2016 consultants can assist you to design, implement, administer, and repair an enterprise-wide backup/recovery system built around SCDPM 2016. Progent can assist you to migrate from a previous version of DPM or from a legacy solution, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent offers online or onsite consulting expertise and can deliver as-needed expertise to help you through technical bottlenecks or provide comprehensive project management or co-management support to help you finish your Data Protection Manager 2016 initiative on schedule and within your budget.

White Paper: Advantages of Outsourcing
Progent has published a white paper that discusses the advantages a small company can derive by outsourcing network support functions. To view this white paper and find out the reasons outsourcing can conserve expenses, simplify administration, and maximize efficiency, click Small Company IT Outsourcing Advantages.

Progent can deliver onsite computer support, remote consulting support, and optional 24x7 emergency assistance in Petaluma, Sonoma and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you are looking for technical assistance, information technology outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 707-559-7400 or visit Contact Progent.

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