Onsite Service Available in Petaluma, Sonoma

IT outsourcing allows small businesses in Petaluma and Sonoma County to control network management expenses and improve productivity. A major benefit of IT outsourcing is that it allows a small company to have access to certified IT experts without the need to build up a large internal support group. IT outsourcing allows you to concentrate on your core business and leave network management to certified experts.

The economics of IT outsourcing have resulted in its widespread adoption, especially by small companies who were previously ignored by large service organizations. The latest technologies for network monitoring, management and remote support now make it possible to offer small companies a high level of service and support at affordable prices. Surveys have shown that small businesses outsource IT services several key reasons:

  • Focus senior management on business issues
  • Control IT costs while improving operations
  • Free up internal resources
  • Receive the services of expert consultants
  • Supplement, not replace, the in-house IT support group

Progent's IT outsourcing experience can help your business solve network support problems in a way that aligns with your budget and operational needs. Progent's IT outsourcing services are affordable, easy to engage, and require no long term commitments. Progent can also supply a depth and breadth of technical expertise impossible for independent consultants or small consulting firms to match.

Progent can provide small businesses a wide selection of network consulting services featured on Progent's web. Below links contain details some of the support services and advantages available for companies in Petaluma and Sonoma County:


Data Backup/Restore Consulting Services

Progent's backup and restore experts offer support for a wide array of products and technologies that provide solutions for protecting Microsoft Windows, Mac, and Linux physical and virtual servers and desktops plus notebooks and smartphones. Progent supports leading backup products by providing services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite integration. Progent also offers support for Acronis Backup and Recovery, MozyPro, Retrospect, Time Machine, Backup Exec, BackupAssist, HP Data Protector, and Solaris FLARs. For enterprises, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and mid-sized businesses as a low cost outsourced solution for secure backup/disaster recovery.

Virtual Server Solutions Consultants

Virtualization technologies enable businesses to maximize utilization, simplify network operations, and improve workload uptime and data protection. run multiple virtual machines on a single actual computer. Typical usage scenarios for virtual servers are hardware efficiency, low-cost platforms for programs that only run on older OS software, and affordable quarantining of software programming or testing environments from on-line ones. Progent's virtual server consultants offer Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting, Windows Server Hyper-V Virtual Server help, VMware vSphere and vCloud deployment, VMware NSX network virtualization design and management, and Citrix XenServer assistance. Progent can deploy virtual servers to optimize speed, fault tolerance and ease of administration while at the same time lowering costs; propose and validate disaster recovery strategies that minimize productivity loss in the event of a catastrophe; and provide continuing maintenance, repair, and engineering assistance as virtualization technology evolves.

Oracle Database Administration Support

Progent can provide affordable access to an Oracle certified consultant for Oracle DBA services or an Oracle application programmer. Progent can assist your business to develop efficient solutions for key Oracle database administration activities including database tuning, backup/recovery processes, and database security, or mentor your IT personnel to use industry best practices for simplifying various administration procedures. Progent can in addition provide the services of a PL/SQL programmer to help you to build, tune, troubleshoot, or port Oracle-based applications that can range from business reports to data-driven web sites. Progent offers experience using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also assist you to optimize existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Microsoft Exchange 2016 Migration Support

Progent's certified MS Exchange 2016 Server consultants can help your business in any and all facets of your upgrade to Microsoft Exchange Server 2016 including designing HA infrastructure for a local, cloud-based or hybrid deployment; CAL licensing compliance for Exchange 2016 Server and Windows Server 2012 R2+; migrating mailboxes; Hyper-V virtualization design; determining mass storage requirements for your virtual machines, databases and logs; setting up hardware load balancing (HLB) for fault-tolerant CAS services; planning, configuring and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; providing client integration with Office desktop or Microsoft Office 365; and setting up Outlook on the web.

Cisco Aironet 802.11ac Wireless Access Point Planning and Configuration Support services

Progent's Cisco-certified Wi-Fi experts can provide Cisco Aironet wireless access point planning and deployment consulting and Cisco wireless controller consulting to help you benefit from the 802.11ac Wave 2 WiFi specification to get three times the performance for your wireless network while extending the coverage.

NetApp MetroCluster Disaster Preparedness Consulting

NetApp MetroCluster is a disaster recovery software suite that uses failover storage clustering along with replication to deliver rapid, zero RPO disaster recovery (DR) between sites that are as far as 185 miles apart. Progent can provide online or on-premises access to a certified NetApp MetroCluster expert who can help you to design, configure, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your functional needs and IT budget. Progent can make sure you adhere to best practices for configuring your MetroCluster solution by providing guidance with tasks such as assigning disk pools, determining plexes layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker mechanism, setting up a TCP/IP configuration replication network between your peered clusters, and testing your disaster recovery solution to prove adherence with industry standards and regulatory requirements.

Microsoft SCCM 2012 and SCCM 2016 Support

Progent's Microsoft-certified consultanting team offers Microsoft System Center 2012 Configuration Manager planning and installation, System Center 2016 Configuration Manager (SCCM 2016) cloud integration, and Intune integration help to centralize and simplify the administration of your PCs and Cloud-connected mobile devices. Progent can assist you to upgrade smoothly to Configuration Manager 2016 from a legacy device management solution or help you to modify your current SCCM 2016 ecosystem to accommodate your changing business requirements.

White Paper: Advantages of Outsourcing
Progent has produced a white paper that explains the benefits a small company can realize from outsourcing IT management services. To view this summary and find out how outsourcing can control costs, streamline management, and enhance efficiency, visit Small Firm IT Outsourcing Benefits.

Progent offers on-premises computer support, remote technical support, and optional 24x7 urgent assistance in Petaluma, Sonoma and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you need computer help, information technology outsourcing, or advanced expertise from a Progent consultant, call 707-559-7400 or visit Contact Progent.
















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