Onsite Service Available in Petaluma, Sonoma

IT outsourcing allows small businesses in Petaluma and Sonoma County to control network management expenses and improve productivity. A major benefit of IT outsourcing is that it allows a small company to have access to certified IT experts without the need to build up a large internal support group. IT outsourcing allows you to concentrate on your core business and leave network management to certified experts.

The economics of IT outsourcing have resulted in its widespread adoption, especially by small companies who were previously ignored by large service organizations. The latest technologies for network monitoring, management and remote support now make it possible to offer small companies a high level of service and support at affordable prices. Surveys have shown that small businesses outsource IT services several key reasons:

  • Focus senior management on business issues
  • Control IT costs while improving operations
  • Free up internal resources
  • Receive the services of expert consultants
  • Supplement, not replace, the in-house IT support group

Progent's IT outsourcing experience can help your business solve network support problems in a way that aligns with your budget and operational needs. Progent's IT outsourcing services are affordable, easy to engage, and require no long term commitments. Progent can also supply a depth and breadth of technical expertise impossible for independent consultants or small consulting firms to match.

Progent offers small and midsize businesses a variety of IT outsourcing options featured on Progent's web site. The following links describe a few of the support services and benefits available for businesses in Petaluma and Sonoma County:


Configuration Manager 2016 Hybrid Cloud Integration

System Center Configuration Manager 2016 automates software provisioning and updating, simplifies security and compliance settings management, keeps track of network assets, guards against company data leakage, performs network health reporting, enables safe end-user self service, and delivers a single point of control for managing multi-operating system networks running on-prem, cloud, or hybrid deployment architectures. Progent's Microsoft Gold-certified Configuration Manager 2016 consultants and Azure cloud integration experts can assist businesses of any size with any facet of planning, installing, operating and repairing a SCCM 2016 solution for local, cloud, or hybrid environments.

Microsoft SQL Server 2012 Support Services

Progent can provide the support of Microsoft-certified SQL Server 2012 engineers as well as experienced database application programmers, DBAs, project managers, Cisco-certified network engineers, disaster recovery specialists, and data security consultants to help your business to maintain your Microsoft SQL Server 2012 solution and configure a cost-effective and secure network infrastructure that lets you realize the full business benefit of Microsoft SQL Server 2012. Progent can also assist your organization to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Extended Hours Online Technical Support

Progent's economical after-hours online technical support program provides clients round-the-clock availability of remote technical support from Progent's Technical Response Center. Support services available beyond standard work hours include fixing problems with Windows servers, Windows desktop support, help with Microsoft Office programs, network and system backup and restore, and fundamental routing and switching help for Cisco networking products.

VMware vSphere and NSX Configuration and Troubleshooting

Progent can provide the support of a certified VMware VCDX consultant to help your organization design, configure, manage and troubleshoot VMware vSphere-powered virtualization solution for on-premises networks, private and public clouds, or hybrid cloud systems. Progent's VMware vSphere and vCloud consulting team offer world-class knowledge for deploying and configuring VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite used for administering private and public cloud and hybrid cloud solutions that deliver high availability, fault tolerance, and disaster recovery.

Amazon Marketplace Web Service (Amazon MWS) Consultants

Amazon Marketplace Web Service (Amazon MWS) is an integrated library of APIs that allows Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales processes, vendors can expand their reach, lower their cost of sales, improve reaction time to customers, and add to their profits. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can collaborate with your development staff and provide programming, workflow integration, project management support, and training so you can shorten development time and costs and speed up your return on investment.

MS SharePoint Server 2013 Consultants

Progent has been providing SharePoint consulting services since the initial SharePoint product was published more than a a dozen years, and Progent has the scope of IT know-how to help businesses of all sizes to plan and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 apps that bring significant business benefit to your IT investment. Progent's Microsoft-certified consultants can help your company to assess the risks and benefits of upgrading to SharePoint Server or SharePoint Online from earlier releases of SharePoint or from another collaboration environment; determine whether an in-house, online or hybrid deployment is best suited for your company; and pick the right version of SharePoint 2013 for your purposes. Progent offers full project management support or can help in individual tasks associated with your SharePoint 2013 deployment.

Consulting for Fault Tolerant Information Networks

Progent's consulting services for high availability small company networks offer Microsoft and Cisco-certified consulting experts who can help you build a robust network that includes key technologies and activities for mission critical applications. Progentís fault tolerant design consulting experts can help implement a network architecture with features that include redundant Internet connections, network load balancing, non-stop data centers, fault tolerant interoffice connections, and multi-location auto-failover networks.

MySQL Programming and DBA Support

Progent's MySQL application programmers and DBAs offer cost-effective remote DBA or software programming support and can assist businesses of all sizes to integrate and maintain MySQL in a reliable network infrastructure that offers advanced performance, expandability, and security. Progent also has experience helping businesses to port databases from Oracle to MySQL.

White Paper: Outsourcing Benefits
Progent has put together a white paper that explains the benefits a small organization can derive by outsourcing IT support services. To read this white paper and find out the various ways outsourcing can conserve costs, simplify administration, and enhance efficiency, visit Small Business Information Technology Outsourcing Benefits.

Progent can deliver on-premises network support, phone-based troubleshooting support, and optional 24x7 emergency assistance in Petaluma, Sonoma and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in Petaluma, Sonoma or anywhere in the San Francisco North Bay area and you require technical assistance, information technology outsourcing, or top-level expertise from a Microsoft or Cisco certified professional, call 707-559-7400 or visit Contact Progent.
















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