Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Small businesses in the Tri-Valley area can benefit from IT outsourcing by lowering support expenses and enhancing productivity. IT outsourcing offers affordable access to certified service professionals without forcing you to hire and manage extra in-house IT support staff. IT outsourcing allows you to pay more attention to your business, confident that your network is being managed and supported by experts.

The business case for IT outsourcing has been sufficiently compelling to spur dramatic growth over the past few years. Surveys reveal that small businesses look to IT outsourcing for several major benefits:

  • Improve the focus of company management
  • Eliminate wasted IT expenses and streamline operations
  • Save internal technical experts for strategic purposes
  • Have timely access to top-level consultants
  • Add resources not available internally

    Progent's experience providing IT outsourcing to small businesses makes it possible to help you solve network support and management problems in ways suited to your company's specific requirements. Progent's IT outsourcing services are cost effective and flexible, requiring no long-term contracts or minimum commitments. In addition, the scope of Progent's technical experience cannot be matched by independent consultants or small consulting firms.

    Progent offers a variety of IT outsourcing services for small businesses in the Tri-Valley area:


    Project Management
    Progent's Project Management consulting are focused on providing clients with assistance for major upgrades and migrations in the course of their information technology systems' evolution to Microsoft's standards-based architecture. Progent has extensive experience providing project planning, management, documentation, and supplier coordination, and Progent's proven processes for upgrades and system migrations ensure minimum impact to your organization.

    Exchange Server Experts
    Progent's Microsoft-certified technical team members have eighteen years of experience designing, installing, and supporting email environments for both small businesses and Fortune 100 enterprises. Progent's experience and field-proven methodologies can help you successfully implement a quick, seamless migration to Microsoft Exchange Server. Progent attends to critical details such as coordinating domain names transition so that both local and remote users make a seamless transition from POP3 email.

    Web Development Consulting Services
    If you want to revamp your company web site, create internal information sharing portals for applications such as human resources or employee education, establish a powerful web solution for a new business, or create enterprise-class, data-driven web applications, Progent can provide talented and experienced web site architects and custom software developers. Progent's team can also help you create and maintain a secure, robust server and network infrastructure, including remote and wireless connectivity, to leverage your web applications.

    Redundant Internet Connectivity Consulting Services
    Few small organizations have the in-house experience required to work effectively with multiple ISPs, coordinate the required configuration steps with Internet numbering authority organizations, and be able to setup advanced routing protocols such as Border Gateway Protocol (BGP) and Hot Standby Router Protocol (HSRP). Progent's network infrastructure consulting staff and Cisco CCIE-certified consultants can help you successfully deploy the latest connectivity technology to implement affordable fault-tolerant Internet links.

    Linux Developer IT Support
    If you are developing UNIX or Linux software on a network that includes Windows-based servers, workstations and application software, Progent offers Information Technology outsourcing and support services that keep your computer network up and running while freeing you to concentrate on your area of high-value expertise. By using advanced server monitoring and providing remote and on-site services as you need it, Progent provides Linux developer support that offers an affordable way to maintain an IT network that features redundancy, security and performance.

    Windows Active Directory Experts
    Progent's Microsoft-certified technical staff have extensive experience troubleshooting complex Active Directory issues such as directory replication problems, multi-domain partition configurations, lost AD objects, cleanup of legacy beta application configuration objects in production Active Directory systems, and restoration of failed installations of AD and AD-integrated software. Progent is also skilled in using “expert only” AD tools such as ADSIEDIT, NTDSUTIL, DCDIAG and NETDIAG.

    Progent White Paper: Outsourcing Benefits
    We have published a white paper that discusses the advantages a small organization can realize from outsourcing network support services. To view this white paper and find out how outsourcing can reduce expenses and enhance efficiency, visit Small Company Information Technology Outsourcing Advantages.

    Progent offers 24x7 onsite computer help and IT outsourcing services in Pleasanton, Livermore, San Ramon, Dublin and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

    If your small business is in the Tri-Valley and you are in need of technical support, information technology outsourcing, or advanced services from a certified Progent consultant:

    Call 925-621-2400 or send email to information@progent.com















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