San Francisco East Bay
Pleasanton, Livermore, San Ramon

Progent's experience providing IT outsourcing to small businesses makes it possible to help you solve network support and management problems in ways suited to your company's specific requirements. Progent's IT outsourcing services are cost effective and flexible, requiring no long-term contracts or minimum commitments. In addition, the scope of Progent's technical experience cannot be matched by independent consultants, small consulting firms, or assembly-line support branches of hardware manufacturers.

Progent can provide small and midsize organizations a broad range of network consulting options highlighted on Progent's web. The following links describe a few of the support services and benefits provided for businesses in the Tri-Valley area:

	SMS 2003 and Configuration Manager Support		Progent can assist your company to conserve time and reduce expenses by deploying Microsoft SMS 2003 or System Center Configuration Manager 2007 to ease application and OS deployment and update processes. Progent can help your company to use Systems Management Server or System Center Configuration Manager 2007 to reduce IT management costs, improve network-wide protection, increase efficiency by keeping software up-to-date, oversee adherence to software licenses, and monitor applications usage patterns to help your company to make intelligent purchasing choices.
	Microsoft Windows Cluster Support		The server cluster technology incorporated into high-end editions of Microsoft Windows Server 2008 has been dramatically redesigned to provide improved levels of system availability, protection, performance, and versatility. New or improved capabilities include cluster Validation, improved cluster management, new cluster architecture for maximum availability, hardened security and quorum structure, minimization of failure points, greater disk and RAM capacity, and enhancements for geographically dispersed clusters. Progent's clustered server consultants can help you assess the business benefits of failover clusters, plan and execute a deployment, train your IT staff to administer your cluster environment, deliver continuing consulting and support services, and produce and test a disaster recovery plan.
	Microsoft System Center Operations Manager Support Services		Progent has lengthy background both providing consulting services for Microsoft Operations Manager and using this mature monitoring application to increase information system availability, throughput and security. You can outsource problem response to Progent's Microsoft-qualified support engineers. With years of server management experience, Progent's Information Technology professionals can also respond quickly on the information produced by Microsoft Operations Manager to make sure that business-critical systems remain up and running.
	Microsoft Dynamics GP Support		Progent can give you access to a Great Plains expert to maintain and enhance your accounting system. Progent can also assist you to plan and execute a smooth deployment strategy for Great Plains so that you preserve your data, enhance your security, enhance your analytics, take full advantage of Office integration, and minimize operational interruption.
	Network Security Consulting		Progent's CISSP, GIAC, CISM, and CISA-certified staff can help your business to protect your network by performing a variety of security services such as security assessments, setting up firewalls, designing Cisco Systems-based network architecture, and creating a proven security strategy. Progent offers cost effective hourly or contract service to help small businesses set up and maintain secure networks based on Microsoft Windows and Cisco solutions.
	Microsoft Windows Active Directory Consulting Services		Progent's Microsoft-certified staff have broad experience troubleshooting complex Active Directory issues such as server replication problems, multi-domain partition configurations, damaged AD objects, removal of legacy application configuration objects in on-line Active Directory systems, and restoration of unsuccessful setups of AD and AD-dependent applications. Progent is also skilled in using “expert only” AD utilities like NTDSUTIL, DCDIAG and NETDIAG. Progent can help companies to design and implement deployments of AD Domain Services as part of Progent's Microsoft Windows Server 2008 integration services.
	UNIX/Linux and Windows Integration Help		Progent can assist your business to deploy Windows Services for UNIX (SFU) to achieve interoperability between Windows and Linux/UNIX/Solaris environments. Microsoft Windows Services for UNIX offers cross-platform services between Windows Server 2003 and various flavors of UNIX and Linux such as Solaris 7 and 8, HP-UX 11i, and AIX 5L 5.2. Windows Services for UNIX permits users to access Windows folders over NFS and supports transparent password management in native Windows 2003 AD environments. Progent's Windows Server 2008 experts can also help your company to configure Windows Server features that support the UNIX interoperability of security and directory services, file and printer access, and re-use of UNIX code on different systems while centralizing management.

White Paper: Why Outsource?
Progent has written a report that explains the benefits a small company can realize by outsourcing IT management services. To read this summary and learn the reasons outsourcing can reduce expenses, simplify administration, and maximize efficiency, visit Small Firm Information Technology Outsourcing White Paper.

Progent offers onsite IT support, remote consulting services, and optional round-the-clock urgent technical help in Pleasanton, Livermore, San Ramon, Dublin and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the Tri-Valley and you are looking for technical assistance, information technology outsourcing, or advanced expertise from a Progent engineer:

Call 925-621-2400 or send email to information@progent.com