San Francisco East Bay
Pleasanton, Livermore, San Ramon, Dublin

Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Small businesses in the Tri-Valley area can benefit from IT outsourcing by lowering support expenses and enhancing productivity. IT outsourcing offers affordable access to certified service professionals without forcing you to hire and manage extra in-house IT support staff. IT outsourcing allows you to pay more attention to your business, confident that your network is being managed and supported by experts.

The business case for IT outsourcing has been sufficiently compelling to spur dramatic growth over the past few years. Surveys reveal that small businesses look to IT outsourcing for several major benefits:

• Improve the focus of company management
• Eliminate wasted IT expenses and streamline operations
• Save internal technical experts for strategic purposes
• Have timely access to top-level consultants
• Add resources not available internally

Progent's experience providing IT outsourcing to small businesses makes it possible to help you solve network support and management problems in ways suited to your company's specific requirements. Progent's IT outsourcing services are cost effective and flexible, requiring no long-term contracts or minimum commitments. In addition, the scope of Progent's technical experience cannot be matched by independent consultants, small consulting firms, or assembly-line support branches of hardware manufacturers.

Progent can deliver small organizations a broad range of network consulting services highlighted on Progent's web. Below links describe some of the support services and benefits Progent can provide for companies in the Tri-Valley area:

	MS Exchange 2010 Voice Messaging Support		Enhancements in Microsoft Exchange Server 2010 for digital voice messaging include voice-to-character preview for rapidly scanning your messages rather than listening to each message, digital attendants to answer callers and help them to navigate your voice mail menus, programmable call answering processes to transfer or scan incoming calls based on ID or contact information, and text messaging alerts about unanswered voice calls or voice mail. Progent's Microsoft Exchange Server 2010 professionals can help your company to evaluate the business advantages and engineering risks of replacing your existing voice mail solution with a voice mail system based on Exchange 2010, plan and deploy Exchange 2010 with unified messaging functionality, and provide continuing online technical support and maintenance services to speed up your payback for implementing Microsoft Exchange 2010's digital voice solution.
	Interactive Online Learning for Desktop Software		Progent provides live webinars for an array of desktop applications including Microsoft Office Excel, Word, PowerPoint, Outlook, Microsoft Dynamics Great Plains, Acrobat Writer, Adobe Photoshop, Crystal Reports, and Windows 7 and Windows 8. Live online instruction provides the benefits of conventional in-person seminars, including instant interaction between clients and trainers, but avoids the expenses of transportation and the challenge of attempting to synchronize the schedules of multiple workers. Available to individuals or groups of any size, virtual instruction allows the teacher to conduct the seminar from a remote office while the students can be dispersed throughout an office or across the country. Progent's live online instruction utilizes proven teaching tools like virtual white boards, real-time questions, and collaborative applications. Classes can be brief and targeted to specialized subjects or extended in duration and wider in scope.
	Microsoft SMS Server and Configuration Manager Consultants		Progent's Microsoft SMS Server and Configuration Manager experts can assist your organization to conserve time and lower expenses by using Microsoft Systems Management Server or System Center Configuration Manager 2007 to better manage application and OS installation and change tasks. Progent can assist your business to setup Microsoft SMS or Configuration Manager to lower network administration costs, enhance network security, maximize productivity by keeping software up-to-date, oversee adherence to applications licenses, and track applications usage patterns to help you to arrive at smart purchasing choices.
	Exchange 2010 Migration Consulting Services		Progent can provide expert Microsoft Exchange 2010 upgrade support services including end-to-end project management services, site analysis, project design and documentation, specification of all new software and hardware needed, recommended sourcing, pilot testing at client location or at Progent's testing facility, managing transitional coexistence of Exchange Server 2010 and Exchange Server 2003 or 2007, deployment of the production system, decommissioning the previous system, and webinar training for client's IT staff and end users.
	Microsoft Windows Server 2008 R2 Integration		The sophistication and versatility of Microsoft Windows Server 2008 R2 calls for an information technology expert with practical experience and broad knowledge in architecting and building cohesive end-to-end business technology solutions. The experience of Progent's certified Windows Server engineers, with an average of over 10 years of background integrating Microsoft-powered technology, assures your success in identifying the most appropriate version and implementation of Windows Server 2008 R2 that best meets your business needs. Progent's Microsoft-certified Windows Server 2012 consulting experts can also help you to evaluate the advantages of migrating from Microsoft Windows 2008 or 2003 to Windows Server 2012.
	Microsoft SQL Server 2008 Database Consulting		Progent’s Microsoft certified consultants can offer small and mid-sized companies expert Microsoft SQL Server 2008 support. Microsoft SQL Server 2008 is a comprehensive, web-ready database and data analysis platform that enables the speedy creation of advanced business programs that offer your company a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to offering consulting, maintenance and problem solving services, Progent’s SQL consultants can help you use Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to increase the productivity of your information system. Progent can also help your organization to migrate from earlier editions of SQL Server to Microsoft SQL Server 2008 or to move to Microsoft SQL Server 2012 from SQL Server 2008.

Progent White Paper: Reasons for Outsourcing
Progent has put together a white paper that discusses the advantages a small business can derive from outsourcing IT administration services. To view this summary and find out the various ways outsourcing can reduce costs, streamline management, and enhance productivity, visit Small Company IT Outsourcing Benefits.

Progent provides onsite IT support, phone-based troubleshooting support, and optional 24x7 urgent assistance in Pleasanton, Livermore, San Ramon, Dublin and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the Tri-Valley and you require computer help, IT outsourcing, or advanced services from a certified Progent consultant:

Call 925-621-2400 or send email to information@progent.com