Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Small businesses in the Tri-Valley area can benefit from IT outsourcing by lowering support expenses and enhancing productivity. IT outsourcing offers affordable access to certified service professionals without forcing you to hire and manage extra in-house IT support staff. IT outsourcing allows you to pay more attention to your business, confident that your network is being managed and supported by experts.

The business case for IT outsourcing has been sufficiently compelling to spur dramatic growth over the past few years. Surveys reveal that small businesses look to IT outsourcing for several major benefits:

  • Improve the focus of company management
  • Eliminate wasted IT expenses and streamline operations
  • Save internal technical experts for strategic purposes
  • Have timely access to top-level consultants
  • Add resources not available internally

Progent's experience providing IT outsourcing to small businesses makes it possible to help you solve network support and management problems in ways suited to your company's specific requirements. Progent's IT outsourcing services are cost effective and flexible, requiring no long-term contracts or minimum commitments. In addition, the scope of Progent's technical experience cannot be matched by independent consultants, small consulting firms, or assembly-line support branches of hardware manufacturers.

Progent can deliver small companies a wide selection of network consulting services featured on Progent's web. Below links describe a few of the support services and benefits Progent can provide for companies in the Tri-Valley area:


iPhone Integration

Progent's iPhone and iPad integration consultants offer affordable online assistance to assist you to design, configure, and troubleshoot any facet of your iPhone and iPad and Windows integration efforts and is available for short-term tasks to help you through occasional technical roadblocks or long-term engagements to help you finish business-critical initiatives on time and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or maintain a highly available, protected and scalable infrastructure that is best suited to your computing model. Progent can also provide online or onsite training to help manage and use your iOS devices in a safe, collaborative environment that optimizes the business value of your IT network.

Microsoft Windows 8.1 Integration

Progent's Microsoft-certified Windows 8.1 consulting experts can provide a variety of consulting services to help organizations of all sizes to support, administer, and troubleshoot environments that incorporate desktops, laptops, tablets, or smartphones powered by Microsoft Windows 8.1. Progent's consultants also offer Windows 10 migration support.

64-bit Processing Migration Help

Progentís 64-bit migration experts can help you to enhance your application servers and desktop PCs affordably from 32 to 64 bits. Progent can assist your company to understand the costs and benefits of upgrading to 64-bit computing, plan a cost-effective upgrade process that reduces operational interruptions, and deliver responsive online help to aid your organization to configure 64-bit software and application programs on your existing computers. Progent's Microsoft-certified engineers can assist you to install the 64-bit editions of Microsoft products such as Microsoft Windows Server, SQL Server, Microsoft Windows 10, and Office Excel.

Exchange 2016 Support Services

MS Exchange 2016's streamlined architecture allows easier deployment and expansion, better utilization of hardware resources, and lower-cost administration. Microsoft Exchange Server 2016 also provides tighter integration with Office 365 apps, support for Windows Server 2016, faster I/O throughput, expanded DLP and recovery, more extensive support for mobile devices, advanced browser-centric management, and a more functional web client. With Microsoft Exchange Server 2013 at end of life and MS Exchange Server 2007 and Microsoft Exchange 2010 Server turning into outdated messaging environments, businesses have good reason to consider migrating to Microsoft Exchange 2016 Server. Progent's MS Exchange 2016 Server consultants can assist you to assess the strategic advantages and risks of migrating to MS Exchange Server 2016; determine if a local, cloud, or hybrid data center environment is the best choice for your situation; create and document a migration plan that makes maximum use of your existing resources; and execute an upgrade from your old Exchange technology to a unified messaging ecosystem powered by MS Exchange 2016 Server.

Spam Filtering and Email Encryption Services

ProSight Email Guard is Progent's spam and email virus filtering and email encryption solution that uses the services and infrastructure of top information security companies to provide web-based control and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard integrates cloud-based filtering with a local security gateway appliance to offer complete defense against spam, viruses, Denial of Service (DoS) Attacks, DHAs, and other email-based malware. The cloud filter serves as a preliminary barricade and blocks the vast majority of threats from making it to your security perimeter. This reduces your exposure to external threats and conserves network bandwidth and storage. ProSight Email Guard's onsite security gateway appliance adds a deeper level of inspection for incoming email. For outbound email, the local gateway provides anti-virus and anti-spam protection, DLP, and email encryption. The onsite security gateway can also help Microsoft Exchange Server to monitor and protect internal email traffic that stays inside your corporate firewall. Learn about the complete ProSight family of affordable network management outsourcing services for small and medium-size organizations

Microsoft System Center 2016 Operations Manager Hybrid Cloud Monitoring

System Center 2016 Operations Manager (SCOM 2016) is designed to promote top performance and maximum availability for critical workloads by providing centralized, mixed-platform tracking of IT infrastructure deployed across local systems and private and public clouds. Progent's consulting team offers world-class remote and onsite support to assist organizations of any size to design, implement, optimize, update and troubleshoot Operations Manager 2016 solutions. Progent's SCOM 2016 consulting experts can assist your company to migrate to SCOM 2016 from earlier releases of Operations Manager or from other monitoring platforms, or combine multiple monitoring systems into a cohesive infrastructure management solution. Progent can also help you extend your Operations Manager 2016 scope to incorporate resources hosted on public clouds by delivering Microsoft Azure integration consulting and Amazon AWS hybrid cloud expertise.

Progent White Paper: Outsourcing Advantages
Progent has produced a report that summarizes the benefits a small business can realize from outsourcing network support services. To read this summary and find out the various ways outsourcing can reduce costs, simplify administration, and enhance productivity, click Small Firm Information Technology Outsourcing Advantages.

Progent offers on-premises IT support, remote technical services, and optional 24x7 urgent technical help in Pleasanton, Livermore, San Ramon, Dublin and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the Tri-Valley and you are in need of computer help, IT outsourcing, or high-level services from a Microsoft or Cisco certified consultant, call 925-621-2400 or visit Contact Progent.
















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