Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Small businesses in the Tri-Valley area can benefit from IT outsourcing by lowering support expenses and enhancing productivity. IT outsourcing offers affordable access to certified service professionals without forcing you to hire and manage extra in-house IT support staff. IT outsourcing allows you to pay more attention to your business, confident that your network is being managed and supported by experts.

The business case for IT outsourcing has been sufficiently compelling to spur dramatic growth over the past few years. Surveys reveal that small businesses look to IT outsourcing for several major benefits:

  • Improve the focus of company management
  • Eliminate wasted IT expenses and streamline operations
  • Save internal technical experts for strategic purposes
  • Have timely access to top-level consultants
  • Add resources not available internally

Progent's experience providing IT outsourcing to small businesses makes it possible to help you solve network support and management problems in ways suited to your company's specific requirements. Progent's IT outsourcing services are cost effective and flexible, requiring no long-term contracts or minimum commitments. In addition, the scope of Progent's technical experience cannot be matched by independent consultants, small consulting firms, or assembly-line support branches of hardware manufacturers.

Progent offers small organizations a variety of network consulting options highlighted on Progent's web. The following links contain details a few of the support services and advantages available for businesses in the Tri-Valley area:


iPhone Integration and Management

Progent's iPhone and iPad integration consultants offer affordable remote assistance to assist your business to plan, configure, and fix any aspect of your iPhone and Windows integration solution and is available for short-term tasks to help you through occasional technical roadblocks or major engagements to help you finish large-scale initiatives on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or support a highly available, protected and scalable network infrastructure that aligns with your mode of computing. Progent also offers remote and onsite training for individuals or groups to help manage and use your iPhones and iPads in a safe, collaborative ecosystem that maximizes the business value of your information system.

Microsoft Windows Desktop Virtualization Support Services

Microsoft's new Virtual Desktop Infrastructure behind Remote Desktop Services simplifies desktop connectivity, enhances performance, strengthens data security, centralizes management, and provides a nearly transparent user environment. Progent's Windows Server 2008 R2 consultants can help you to assess the business benefits of Microsoft's desktop virtualization solutions, configure pilot and on-line deployments, improve your network infrastructure to support virtualized clients efficiently, evaluate and remediate security issues, and educate your network managers to utilize industry best practices to gain maximum payback from client virtualization.

Data Backup and Recovery Consultants

Progent's backup engineers offer consulting support for a wide range of utilities and services that deliver solutions for protecting Microsoft Windows, Mac, and Linux/UNIX servers and workstations plus notebooks and smartphones. Progent can provide help for leading data protection platforms such as Acronis Backup and Recovery, Altaro VM Backup, Barracuda Backup and disaster recovery, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, DoubleTake Availability, MozyPro, Retrospect, Time Machine, VMware Site Recovery Manager and NSX, and Oracle Solaris FLARs. Progent's consultants can assist your company to implement, upgrade, or troubleshoot backup/restore systems for a variety of architectures including local, remote, cloud-based, or hybrid. Also, Progent's System Center Data Protection Manager consultants can help you to migrate from earlier releases of SCDPM or from a different backup system, and Progent can integrate your SCDPM 2012 implementation for onsite, cloud-based, or hybrid environments. Also, Progent's Data Protection Manager 2016 (DPM 2016) migration consulting experts can help you to plan and implement a smooth upgrade from Data Protection Manager 2012 to SCDPM 2016 so you can take advantage of integration with Windows 2016.

ProSight Data Protection Services Managed Cloud Backup

ProSight DPS managed cloud backup and recovery services from Progent offer small and medium-sized businesses an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly cost, ProSight Data Protection Services automates your backup processes and allows fast recovery of critical data, applications and virtual machines that have become lost or damaged as a result of component failures, software glitches, natural disasters, human error, or malware attacks like ransomware. ProSight DPS can help you protect, retrieve and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Critical data can be protected on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery consultants can deliver advanced expertise to configure ProSight DPS to to comply with regulatory standards such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to recover your business-critical information. Find out about Progent's complete ProSight portfolio of low-cost network management outsourcing services for small and medium-size businesses

Office and Office 365 Consulting and Training

Progent's certified Microsoft Office and Office 365 consultants can assist companies of any size to integrate Office desktop and Microsoft Office 365 apps such as Office Excel, Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless solution that provides quick return on investment and promotes better business results. Progent can help you to integrate Microsoft Office or Office 365 applications with one another and with additional core Microsoft platforms such as SharePoint, Exchange Server and SQL Server. Progent can also help you fix compatibility problems with various releases of Microsoft Office desktop and can provide live online Office and Office 365 training to individuals and groups.

The Progent Test and Training Lab

The Progent Test and Training Lab located at the QTS Internet Data Center in Sacramento, California is available for piloting mission-critical applications, developing efficient migration procedures, assessing and tuning performance, designing or validating business continuity strategies, resolving compatibility issues, and establishing training environments for new products and technologies. For Progent customers who lack adequate internal resources to configure effective pilot systems, Progent's Test and Training Lab reduces capital outlay and engineering risk while keeping vital network projects on schedule.

Microsoft SQL Server 2014 Consulting Services

Microsoft SQL Server 2014 incorporates significant enhancements in key areas such as performance, availability, security, and cloud integration. SQL Server 2014 is the first release of Microsoft SQL Server that incorporates in-memory capability that works seamlessly across all types of applications including OLTP, data warehousing, and business analytics (BI). Progent's Microsoft-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services that include system design, deployment, management, remediation, and software development services to help organizations of any size to realize maximum business value from their SQL Server 2014 investment. In case you are currently running Microsoft SQL Server 2014, Progent can assist your company to perform a smooth migration to SQL Server 2016.

Android Smartphone Integration

Progent's Android smartphone integration expertise have years of experience providing online and on-premises assistance for businesses of all sizes who need to integrate Android phones into their IT systems so that mobile clients can work together while on the go. Progent offers the range of skills to solve technical issues that span multiple vendors and that represent a combination of legacy and current technology. Progent provides affordable remote expertise to assist you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed technical support to assist you to handle particularly challenging IT issues, or Progent can provide comprehensive project management support to help you complete major network projects on schedule and on budget. Progent can assist with on-premises, cloud-based, or hybrid network environments and can provide support for operating systems, applications, management tools and network infrastructure. Progent also can provide specialized group or individual training sessions to help you manage and operate Android phones and tablets efficiently.

Hybrid Cloud Solutions Design and Integration

Progent's hybrid cloud solutions consultantsoffer expert online consulting to assist businesses of any size to connect their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon Web Services. Progent can assist your it team to plan and manage cost-effective hybrid environments that support Windows and Linux systems and applications in hybrid architectures that seamlessly combine on-premises resources along with public cloud services. To assist you to incorporate public cloud services with networks, Progent offers a variety of cloud integration services such as Office 365 integration solutions with on-premises installations of Exchange, Microsoft Azure hybrid cloud planning and integration services, Amazon AWS cloud integration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

Desktop Technical Services

Progent offers a wide range of affordable desktop consulting and support services to assist you company to deploy, configure, troubleshoot, and manage desktop PCs and laptops based on Windows, Mac OS X, or popular editions of Linux. Progent's desktop services include online and on-site help and range from emergency help to complete outsourcing of workstation management and technical support.

Progent White Paper: Why Outsource?
Progent has put together a white paper that explains the advantages a small organization can derive by outsourcing network support services. To read this summary and learn the various ways outsourcing can control costs, simplify management, and maximize productivity, visit Small Company IT Outsourcing White Paper.

Progent offers on-premises IT help, remote technical services, and optional round-the-clock emergency technical help in Pleasanton, Livermore, San Ramon, Dublin and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the Tri-Valley and you are looking for technical help, information technology outsourcing, or top-level services from a Microsoft or Cisco certified consultant, call 925-621-2400 or visit Contact Progent.
















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