Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Small businesses in the Tri-Valley area can benefit from IT outsourcing by lowering support expenses and enhancing productivity. IT outsourcing offers affordable access to certified service professionals without forcing you to hire and manage extra in-house IT support staff. IT outsourcing allows you to pay more attention to your business, confident that your network is being managed and supported by experts.

The business case for IT outsourcing has been sufficiently compelling to spur dramatic growth over the past few years. Surveys reveal that small businesses look to IT outsourcing for several major benefits:

  • Improve the focus of company management
  • Eliminate wasted IT expenses and streamline operations
  • Save internal technical experts for strategic purposes
  • Have timely access to top-level consultants
  • Add resources not available internally

Progent's experience providing IT outsourcing to small businesses makes it possible to help you solve network support and management problems in ways suited to your company's specific requirements. Progent's IT outsourcing services are cost effective and flexible, requiring no long-term contracts or minimum commitments. In addition, the scope of Progent's technical experience cannot be matched by independent consultants, small consulting firms, or assembly-line support branches of hardware manufacturers.

Progent can provide small and midsize organizations a wide selection of network consulting services highlighted on Progent's web. Below links contain details a few of the support services and advantages provided for companies in the Tri-Valley area:

Wireless Solutions

Progent's wireless technology consultants offer broad expertise in the implementation and support of wireless information technology and can help your IT team to design, configure, administer and troubleshoot wireless ecosystems that are compliant, resilient, scalable, easy to administer and use, ready to handle your critical applications, and transparently incorporated into hybrid cloud environments. Remote and onsite Consulting services provided by Progent cover a selection of wireless solutions and include smartphone integration and management, Wi-Fi network infrastructure planning and installation, wireless site surveys, wireless VoIP phone configuration, and building-to-building wireless connections.

Exchange 2013 Server Support

Exchange 2013 incorporates major enhancements to the functionality of Exchange 2010 and delivers powerful innovations plus a revamped structure. These improvements affect key IT areas like manageability, high availability (HA), compliance, cost of ownership, collaboration, expandability, performance, compatibility, and productivity. Progent's certified Exchange 2013 consulting experts can provide online or onsite expertise to help you manage, tune and debug your Exchange 2013 environment. Progent can also provide Exchange 2016 migration expertise and Office 365 Exchange Online consulting to help you move to a more up to date version of Exchange Server in a local, cloud-hosted, or hybrid deployment model.

Exchange Server 2016 Migration Consulting

Progent's certified Microsoft Exchange Server 2016 experts can help your business in any and all facets of your migration to Microsoft Exchange 2016 such as planning high availability (HA) infrastructure for a local, Microsoft cloud connected or hybrid deployment; licensing requirements for Exchange Server and Windows Server 2012 R2 or later; moving mailboxes; Hyper-V strategy; specifying mass storage requirements for your VMs, databases and logs; configuring HLB for high-availability client access services; designing, configuring and validating Exchange and Windows Servers and DAG groups; setting up collaboration with SharePoint; updating the firewall; resolving SSL issues; providing client remediation with Office 2010 or greater or Office 365; and setting up Outlook on the web.

Internet Access Consultants

Progent offers access to the affordable support of remote Internet connectivity consultants to help your company to evaluate or update your ISP services so your Internet access solution aligns with your business needs. Support services provided by Progent's engineers include evaluation of your current bandwidth use, vendor and service plan comparison and ordering, network provisioning, and managing a smooth move to a different ISP and/or service arrangement. Provisioning can include enhancing current routers and switches and deploying new ones, setting up firewalls, and designing dependable BGP configurations.

System Center 2012 Integration and Support

Progent's Microsoft System Center 2012 consulting experts have over 15 years of experience integrating, maintaining and troubleshooting the key platforms that make up System Center and can assist your organization to plan, configure, support, and fix your System Center 2012 R2 solution to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and on-premises and Cloud-based datacenters. Progent also can provide System Center 2016 migration planning and support to assist you to transition to the current version of Microsoft System Center from an older one or from another datacenter management solution to deliver the advantages of best-in-class deployment, centralized management, security and compliance, plus infrastructure and critical application availability and performance monitoring.

Data Protection Manager 2016 (DPM 2016) Consultants

System Center 2016 Data Protection Manager (SCDPM 2016) offers small to medium-size businesses automatic backup and easy restore functions for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive protection for key platforms such as SQL Server, Exchange and SharePoint Server, protects Windows and Linux VMs, works with virtual machines running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for cloud backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can help you to plan, deploy, administer, and troubleshoot a multi-site backup/restore system built around DPM 2016. Progent can assist you to migrate from an older release of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on premises, hosted, cloud-based or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver as-needed guidance to resolve technical bottlenecks or provide comprehensive project management support to help you finish your Data Protection Manager 2016 deployment on time and on budget.

Progent White Paper: Benefits of Outsourcing
Progent has produced a report that explains the advantages a small organization can realize from outsourcing network management services. To read this document and learn the reasons outsourcing can conserve costs, streamline administration, and maximize productivity, visit Small Business Information Technology Outsourcing Benefits.

Progent offers on-premises IT assistance, remote troubleshooting support, and optional round-the-clock emergency assistance in Pleasanton, Livermore, San Ramon, Dublin and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the Tri-Valley and you require technical help, information technology outsourcing, or advanced services from a certified Progent engineer, call 925-621-2400 or visit Contact Progent.

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