Onsite Service Available in Pleasanton, Livermore, San Ramon, Dublin

Small businesses in the Tri-Valley area can benefit from IT outsourcing by lowering support expenses and enhancing productivity. IT outsourcing offers affordable access to certified service professionals without forcing you to hire and manage extra in-house IT support staff. IT outsourcing allows you to pay more attention to your business, confident that your network is being managed and supported by experts.

The business case for IT outsourcing has been sufficiently compelling to spur dramatic growth over the past few years. Surveys reveal that small businesses look to IT outsourcing for several major benefits:

  • Improve the focus of company management
  • Eliminate wasted IT expenses and streamline operations
  • Save internal technical experts for strategic purposes
  • Have timely access to top-level consultants
  • Add resources not available internally

Progent's experience providing IT outsourcing to small businesses makes it possible to help you solve network support and management problems in ways suited to your company's specific requirements. Progent's IT outsourcing services are cost effective and flexible, requiring no long-term contracts or minimum commitments. In addition, the scope of Progent's technical experience cannot be matched by independent consultants, small consulting firms, or assembly-line support branches of hardware manufacturers.

Progent can provide small companies a wide selection of IT outsourcing services featured on Progent's web. The following links contain details some of the support services and advantages provided for companies in the Tri-Valley area:


Microsoft Azure Integration

Progent's Microsoft Azure cloud integration experts can help you with any phase of Microsoft Azure integration such as needs definition, prerequisites evaluation, solution design, pilot testing, deployment, automated administration, performance tuning, license management, disaster recovery strategies, security policy enforcement, and regulatory compliance assessment. Progent can help you to set up and debug firewall appliances and VPN tunnels so that your clients can securely access to Azure-based resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to create a hybrid environment that seamlessly combines on-premises datacenters with Azure resources.

VMware NSX Virtual Network Consulting

VMware's NSX virtual network platform enables you to create complete logical networks in software. NSX permits virtual networks to be provisioned instantly and administered with a high level of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager allows automated recovery, application mobility, and non-intrusive site migration, failback and re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and patches and can produce reports to verify full service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network platform, VMware Site Recovery Manager can rapidly recover the complete virtualized network topology at the secondary datacenter. Progent offers the skills of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to help you to plan, configure, test and maintain a DR system powered by VMware SRM and VMware NSX.

Microsoft ISA Server and Forefront TMG Server Consulting

Microsoft Internet Security and Acceleration (ISA) Server and the newer Microsoft Forefront Threat Management Gateway are software platforms that include an application-aware firewall able to protect networks from external and inside attacks. Both products provide deep examination of network protocols to uncover threats that can elude legacy firewalls. Microsoft ISA Server 2006 was replaced by Forefront TMG 2010, which is based on ISA Server 2006's architecture while delivering a number of improved features. Forefront TMG has been retired by Microsoft, and the security features provided by the product are now commonly taken over by purpose-built hardware appliances from vendors such as Cisco, Check Point, SonicWALL and WatchGuard. (See Cisco ASA 5500-X Firewall with Firepower Services configuration and support.) Progent provides advanced Microsoft Forefront TMG 2010 support and Microsoft ISA Server 2006 expertise to help you maintain and debug your legacy firewalls, and Progent can help your organization to migrate smoothly to a more current security platform by providing planning, configuration, optimization, IT staff training and debugging.

Live Virtual Learning for Desktop Software

Progent offers live webinars for popular desktop programs including Excel, Word, PowerPoint, Outlook, Dynamics GP, Adobe Acrobat, Adobe Photoshop CS, Crystal Reports, and Microsoft Windows 8 and Windows 10. Virtual instruction offers all the benefits of traditional in-person sessions, including immediate communication between students and teachers, but avoids the costs of transportation and the hassle of trying to accommodate the availability of many workers. Offered to individuals or groups of any size, virtual education allows the trainer to conduct the seminar from an online facility and the students can be spread across an office or all over the country. Progent's live online education utilizes powerful teaching aids such as virtual white boards, real-time questions, and collaborative applications. Sessions can be brief and targeted to specific topics or longer in time and wider in coverage.

System Center 2012 Consulting

Progent's System Center consulting experts have over 15 years of background deploying, supporting and fixing the key components included with System Center and can assist your organization to design, install, support, and fix your Microsoft System Center solution to maximize the availability and performance of your applications and infrastructure across multiple Windows and Linux/Unix operating systems and on-premises and Cloud-connected datacenters. Progent also can provide System Center 2016 migration planning and support to help your organization to transition to the current version of System Center from an earlier release or from another datacenter management solution to deliver the advantages of best-in-class deployment, centralized management, security and compliance, plus datacenter and application availability and performance monitoring.

ProSight DPS Managed Backup

ProSight Data Protection Services provide small and medium-sized organizations an affordable end-to-end solution for secure backup/disaster recovery. Available at a low monthly price, ProSight Data Protection Services automates your backup processes and enables rapid restoration of critical files, apps and VMs that have become lost or damaged as a result of hardware failures, software glitches, disasters, human mistakes, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, retrieve and restore files, folders, apps, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's backup and recovery specialists can deliver world-class expertise to set up ProSight DPS to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can assist you to recover your business-critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

Microsoft Dynamics NAV ERP Integration, Development, and Support

The updated edition of MS Dynamics NAV ERP includes powerful new features such as Personalized Role Centers, enhanced BI and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV software experts offer programming, configuration and troubleshooting support to help your company to benefit from Microsoft Dynamics NAV. Progentís consultants can help you to connect MS Dynamics NAV to other systems and programs. In addition, Progent can assist your organization to create and utilize data warehouses so you can enhance your knowledge of your operations, attract additional customers, refine your sales strategies, and build successful partnerships.

VMware vSphere and vCloud Deployment

Progent offers the assistance of a certified VMware VCDX expert to help you design, deploy, administer and troubleshoot VMware vSphere-powered virtualization solution for local datacenters, cloud environments, or hybrid cloud systems. Progent's VMware vSphere consultants offer advanced knowledge for deploying and integrating VMware Site Recovery Manager and VMware's NSX virtual network platform for disaster recovery and application continuity. Progent has extensive experience of VMware vCloud Director, VMware vRealize Automation (vRA), vRO and vCloud tools for managing private and hybrid cloud solutions that provide high availability, data security, and application mobility.

Custom Web Development Support

If you want to redesign your company web site, develop internal collaborative portals for areas such as human resources or employee education, establish a significant web solution for a new venture, or construct enterprise-class, data-driven web applications, Progent can provide talented web site designers and developers. Progent's team can also help your company to build and manage a protected, fault-tolerant server and network infrastructure to support your web applications. For creating and managing database-driven web applications, Progent can provide SQL Server application programming, Oracle programming and DBA services, MySQL expertise, and Microsoft Office Access application development.

Progent White Paper: Outsourcing Advantages
Progent has written a report that explains the benefits a small organization can realize from outsourcing IT management services. To read this white paper and find out the reasons outsourcing can reduce expenses, simplify management, and enhance productivity, click Small Company Information Technology Outsourcing Advantages.

Progent offers on-premises computer support, phone-based technical support, and optional 24x7 emergency assistance in Pleasanton, Livermore, San Ramon, Dublin and other cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the Tri-Valley and you are looking for computer help, IT outsourcing, or advanced services from a certified Progent consultant, call 925-621-2400 or visit Contact Progent.
















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