Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Small businesses in the Sacramento area take advantage of IT outsourcing to control costs and boost productivity. IT outsourcing provides a small company with reliable and affordable access to expert consultants without incurring the cost of adding head count to the in-house IT staff. Intelligent IT outsourcing keeps your company's management focused on your business and at the same time offers a high level of network support and security.

Once widely thought of as an expensive service alternative for large enterprises with big IT budgets, IT outsourcing is now a money-saving alternative for businesses of virtually any size. New technology from Microsoft, Cisco and other vendors make it cost-effective and safe for small businesses to outsource network management and support services rom third-party experts for a fraction of the cost of doing everything in-house. Surveys show that the top reasons for small businesses to outsource IT services are:

  • Improve management focus
  • Reduce and control operating expenses
  • Free internal resources for business-specific tasks
  • Provide reliable access a broad range of IT experts
  • Add expertise not available from in-house IT staff

Progent has supported small business networks for years and has developed highly efficient, non-traditional IT outsourcing programs that address the special needs of small businesses. By leveraging techniques such as proactive monitoring, remote management and support, and automated security protection and correction, Progent can save you money and increase the business value of your information system.

Progent can provide small businesses a broad range of network consulting options highlighted on Progent's web site. The following links contain details some of the support services and benefits Progent offers for businesses in the Sacramento area:


SIP Trunks and Cisco CUBE Integration Experts

Progent's Cisco CCIE-certified SIP trunk consultants and Cisco CUBE configuration experts can help your business to plan, integrate, maintain, debug and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-based SIP trunks. Progent can provide cost-effective online or on-premises expertise to help companies to move efficiently to a modern unified communications network that delivers fast ROI. Progent's certified Microsoft unified communications experts can help you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.

System Center 2012 Integration and Support

Progent's Microsoft System Center consulting experts have more than 15 years of background configuring, maintaining and troubleshooting the key components that make up System Center and can assist your organization to design, deploy, maintain, and repair your Microsoft System Center ecosystem to maximize the availability and performance of your applications and infrastructure across a mix of Windows and Linux/Unix OS environments and local and Cloud-connected datacenters. Progent also can provide System Center 2016 upgrade planning and support to assist you to move to the current version of Microsoft System Center from an earlier release or from a third-party IT management solution to deliver the benefits of enterprise-class deployment, automation, security, plus datacenter and application performance monitoring.

SyteLine/Infor CloudSuite Industrial ERP Consulting Services

Infor CloudSuite Industrial, formerly branded SyteLine, is an ERP platform that incorporates more than a quarter century of experience assisting manufacturing and service companies to manage complex supply chains and streamline key processes in order to get products to market quickly and meet customer schedules dependably. Progent offers the skills of an ERP consultant with over 20 years of background working with the Infor CloudSuite Industrial/SyteLine product family. Progent offers remote or onsite consulting that spans from as-needed advice to comprehensive solution planning and project management outsourcing or co-sourcing. Sample consulting services offered by Progent for CloudSuite Industrial/SyteLine include installation, migration, business analysis, customization, CPQ, web site integration, debugging, data conversion, Excel and SQL integration, disaster recovery planning, and database administration. To learn more, see SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Popular Remote Support Services for Cisco Routers

Some of the typical online Cisco router support services available from Progent include configuring domain name, IP addressing, routing maps, logging, and user accounts; configuring HSRP, aggregation, static to EIGRP redistribution, and static route injection into OSPF; fixing NAT configurations, routing maps, and line settings; installing current IOS image; validating failover; fixing VPN problems; making a network diagram and documenting configuration; plus policy and disaster recovery strategy.

Part-time Chief Information Officer

Progent can supply companies with an IT management expert who can act as a temporary or part-time Chief Information Officer. This experienced IT officer can provide long-term direction to assist you to integrate sensible technology to enhance business processes so they align more closely with your corporate objectives. Your business can create and install a well conceived IT strategy without incurring the cost of a full-time senior IT executive. Critical tasks Progent's part-time Chief Information Officer can carry out include strategic planning, rationalizing IT budgets, creating models for ROI, optimizing workflows, reviewing contracts with vendors, establishing security policies, cash flow management, streamlining network administration, software revision tracking, IT asset documentation management, and disaster recovery planning.

Extended Hours Remote Support

Progent's low-priced extended hours remote technical support program offers companies 24x7 availability of remote technical support from Progent's Technical Response Center. Support services offered beyond regular business hours include resolving problems with Microsoft servers, MS Windows desktop support, help with MS Office programs, system backup/restore, and basic routing and switching help for Cisco networking products.

Office Word and Office 365 Word Consulting

Progent's Microsoft Office Word and Office 365 Word consultants can provide a broad selection of economical online consulting services to assist your organization to manage your existing Microsoft Word environment or help you to migrate to a current version of Office Word. Support offered by Progent's experts include VBA software development, isolating and fixing compatibility issues between various versions of Office Word, interfacing Word with other Office apps like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,network optimization for dependable. reliable cloud connectivity, security consulting, and smart phone integration, and online Microsoft Office Word training tailored for individuals or groups.

Progent White Paper: Outsourcing Advantages
Progent has put together a report that summarizes the advantages a small organization can derive from outsourcing network administration functions. To view this document and learn the various ways outsourcing can conserve expenses, streamline management, and maximize efficiency, visit Small Business IT Outsourcing Benefits.

Progent can deliver onsite computer help, remote troubleshooting services, and optional round-the-clock urgent assistance in Sacramento, Elk Grove, Parkway, South Sacramento, Florin and cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the Sacramento area and you are looking for computer help, information technology outsourcing, or advanced services from a Progent professional, call 916-273-1400 or visit Contact Progent.
















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