Onsite Service Available in Sacramento, Elk Grove, Parkway, South Sacramento, Florin

Small businesses in the Sacramento area take advantage of IT outsourcing to control costs and boost productivity. IT outsourcing provides a small company with reliable and affordable access to expert consultants without incurring the cost of adding head count to the in-house IT staff. Intelligent IT outsourcing keeps your company's management focused on your business and at the same time offers a high level of network support and security.

Once widely thought of as an expensive service alternative for large enterprises with big IT budgets, IT outsourcing is now a money-saving alternative for businesses of virtually any size. New technology from Microsoft, Cisco and other vendors make it cost-effective and safe for small businesses to outsource network management and support services rom third-party experts for a fraction of the cost of doing everything in-house. Surveys show that the top reasons for small businesses to outsource IT services are:

  • Improve management focus
  • Reduce and control operating expenses
  • Free internal resources for business-specific tasks
  • Provide reliable access a broad range of IT experts
  • Add expertise not available from in-house IT staff

Progent has supported small business networks for years and has developed highly efficient, non-traditional IT outsourcing programs that address the special needs of small businesses. By leveraging techniques such as proactive monitoring, remote management and support, and automated security protection and correction, Progent can save you money and increase the business value of your information system.

Progent offers small businesses a variety of IT outsourcing options highlighted on Progent's web site. Below links contain details a few of the services and advantages available for companies in the Sacramento area:

MySQL Development and DBA Consulting

Progent's MySQL application programmers and DBAs offer affordable online database administration or application programming support and can help organizations of any size to configure and support MySQL in a reliable IT infrastructure that provides advanced performance, scalability, and protection. Progent also has proven skill helping businesses to migrate databases from an Oracle environment to MySQL.

Microsoft Exchange Server 2013 Migration Consulting

Progent offers expert Microsoft Exchange Server 2013 migration support including ROI analysis, end-to-end project management services, site readiness preparation, cost estimates of new software licenses and hardware needed, setting up your Active Directory (AD) forest and domains to work with your Exchange 2013 environment, configuring Database Availability Groups that deliver HA and resilience to your Exchange mailboxes, system verification at a client's location or at Progent's testing lab, setting up transitional coexistence between Exchange Server 2013 and previous versions of Exchange Server, implementation of the production system, deactivating the old servers, and webinar training for customer's IT staff and users.

Wireless Site Survey

Progentís Wireless Site Survey helps you to design and install a 802.11a/b/g/n and 802.11ac (Wi-Fi) wireless LAN customized for your environment, offering you a WLAN that has the reception, speed, load-handling capability, QoS, data protection, and roaming capability your company needs. Progent's Wireless Site Survey services are offered either as an affordable remote service or as a more detailed onsite service. Progentís onsite survey features physical walkthroughs, RF and security audits of your existing wireless network, evaluation of your site's floor plans, measuring for RF contention, signal propagation modeling, identification of the best placement for customer-specified Wireless Access Points including Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a comprehensive report defining the new WLAN.

Progent's Technical Response Center (TRC) Customer Commitment

Progent's Technical Response Center (TRC) is committed to delivering the best level of remote network support services offered anywhere for both emergency as well as non-critical problems. For emergency issues that impact multiple workers, crucial personnel, or a line-of-business application, the TRC is set up to respond in less than an hour. For non-critical issues, the TRC will within two hours. Under any circumstance, your ticket will be created quickly and accurately, You will receive an acknowledgement from the ticketing system, and the TRC will contact you on each corrected problem to make sure you are comfortable with the resolution and willing to close out the ticket. Learn more details concerning Progent's TRC Customer Commitment.

Exchange Server 2016 Support

Microsoft Exchange 2016's new consolidated architecture permits simpler deployment and scale, more efficient utilization of resources, and more effective management. MS Exchange 2016 in addition offers closer collaboration with Office 365, support for Windows Server 2016, higher storage performance, enhanced data loss protection and recovery, more extensive support for mobile devices, advanced browser-centric management, and a feature-rich web client interface. With MS Exchange 2013 at end of life and MS Exchange 2007 Server and Microsoft Exchange 2010 becoming legacy email environments, organizations should consider migrating to Microsoft Exchange 2016. Progent's certified MS Exchange 2016 Server migration consultants can assist your company to evaluate the strategic benefits and costs of moving to Microsoft Exchange 2016; determine whether a local, cloud, or hybrid deployment is the most sensible choice for your requirements; design and document a migration project that makes optimal use of your existing resources; and execute a migration from your old Exchange technology to a unified messaging ecosystem based on Microsoft Exchange 2016 Server.

Microsoft Office Excel Development and Training

Progent's Microsoft-certified Excel application consultants can help your company to develop advanced Excel-powered programs or provide 1-on-1 training in the sophisticated features of Office Excel desktop and Microsoft Office 365 Excel. Progent's consultants can also assist your business to create and manage a secure, dependable network and communications infrastructure to host your Microsoft Excel applications. Progent's SharePoint consultants can show you how use Excel Services to extend the capabilities of Microsoft Office Excel by incorporating dynamic Excel spreadsheets into management intelligence portals and dashboards. Progent's Microsoft Dynamics consultants can show you how to exchange data between Excel 2007 and 2010 and platforms like Microsoft Dynamics GP and MS Dynamics SL.

Progent White Paper: Outsourcing Advantages
Progent has put together a white paper that summarizes the benefits a small organization can derive from outsourcing network management services. To view this summary and find out the various ways outsourcing can control costs, simplify management, and enhance productivity, click Small Business Information Technology Outsourcing Advantages.

Progent provides onsite IT assistance, phone-based consulting services, and optional round-the-clock urgent technical help in Sacramento, Elk Grove, Parkway, South Sacramento, Florin and cities throughout the San Francisco Bay Area, the Monterey Peninsula and the California Central Valley.

If your small business is in the Sacramento area and you are in need of computer support, IT outsourcing, or advanced services from a Progent professional, call 916-273-1400 or visit Contact Progent.

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