Onsite Service Available in Salinas, Marina, Castroville

Small businesses in Salinas, Marina and Castroville depend on IT outsourcing to economize onIT spending and build the business value of their networks. By outsourcing IT services, small companies gain regular access to skilled consultants without having to hire and manage a large full-time support staff. IT outsourcing lets you focus on fundamental business issues while experienced, certified professionals handle network management and support.

As small businesses increasingly recognize the benefits of IT outsourcing, the adoption of this support alternative is accelerating. According to surveys, small businesses are attracted to IT outsourcing IT for a variety of reasons:

  • Concentrate on core business
  • Get more results from IT spending
  • Apply in-house expertise to other tasks
  • Have contact with technical consulting experts
  • Improve service levels without expanding IT staff

Long experience delivering IT outsourcing services has allowed Progent to develop and refine service programs that are ideal for small businesses. Progent's efficient techniques can help your company lower expenses and increase productivity. Progent does not require costly long-term contracts or fixed retainers for support services provided during regular business hours, but charges only for services actually delivered. Progent's large consulting team and range of expertise ensures that effective support services are more dependable than independent consultants or small consulting firms are able to offer.

Progent offers a variety of IT outsourcing services for small businesses in Salinas, Marina and Castroville:


ZENO Network Monitoring and Reporting

ZENO is Progentís network monitoring and reporting service that uses advanced remote monitoring and management (RMM) techniques to help keep your network running efficiently by tracking the state of all critical IP-based assets that constitute your network environment. When ZENO uncovers a problem, an alert is sent immediately to your specified IT personnel and your assigned Progent engineering consultant so any looming problems can be addressed before they can impair or crash your IT system.

Microsoft Office Access Application Development

Progent's Microsoft Access developers and consultants offer affordable online support for all editions of Office Access including Access desktop and Access Web App and can provide expert assistance for application development, database conversion, performance optimization, report design, and troubleshooting. Progent also can provide tailored online classes for Office Access application programming and DBA services.

Exchange 2010 Consulting

Progent's Microsoft and Cisco-certified Exchange 2010 Server consultants can assist your organization to determine the benefits of Exchange Server 2010 for your business and can assist your IT staff to design and carry out a smooth migration to Exchange 2010 from Exchange 2003 or Exchange 2000 that will offer fast ROI by increasing your workers' efficiency, cutting the expense of equipment and support, simplifying management, and integrating your key communications technologies.

Desktop Support

Progent offers a broad range of affordable desktop support services to help you company to install, integrate, troubleshoot, and manage desktop PCs and laptops based on Microsoft Windows, Apple OS X, or popular versions of Linux. Progent's desktop support services include online and on-site help and range from emergency help to complete outsourcing of desktop management and support.

System Center 2012 Virtual Machine Manager Consulting

Progent's SCVMM 2012 consulting experts can help businesses of any size to follow leading practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage, and libraries; plan, deploy, and manage private clouds, virtual machines, and services in SCVMM 2012; and integrate SCVMM 2012 with System Center 2012 Operations Manager for comprehensive reporting. Progent can assist your company to upgrade from an earlier release of System Center Virtual Machine Manager or from another management system, and Progent can show you how you to enhance and troubleshoot your current SCVMM environment to make sure you get the highest possible business value. Progent can also provide Virtual Machine Manager 2016 migration expertise to help you to design and implement a smooth migration from SCVMM 2012 to Virtual Machine Manager 2016 in order to benefit from stronger assurance features, more affordable VMM storage options, and other improvements.

Lync 2013 Consultants

Lync Server 2013 enables businesses of any size to create a manageable and protected communications ecosystem that permits the modern BYOD computing model with IM, real-time presence, audio/video and web meetings with app sharing and whiteboard, and both IP and PSTN calling enabled for a wide assortment of stationary PCs and handheld devices. Progent's Microsoft-certified Lync 2013 consultants can help your company to assess the business benefits of Lync Server 2013, create an on-premises, cloud-resident (via Lync Online) or mixed topology appropriate for your current and future goals, implement Lync 2013 so as to speed up your ROI, and deliver live webinar and on-premises training to your management staff and users. Progent offers in-depth expertise in key pieces of a Lync Server 2013 deployment including Windows Server, SQL Server and Exchange Server, and Progent can assist you to integrate Lync 2013 with popular Microsoft Office and Office 365 apps such as Outlook clients, Word and PowerPoint.

ProSight Data Protection Services Managed Backup

ProSight Data Protection Services provide small and mid-sized businesses a low cost and fully managed service for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates and monitors your backup activities and allows rapid restoration of critical files, applications and VMs that have become lost or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's cloud backup consultants can provide advanced expertise to set up ProSight DPS to to comply with government and industry regulatory standards such as IPPA, FIRPA, and PCI and, when necessary, can assist you to recover your critical information. Learn more about ProSight DPS Managed Backup and Recovery.

System Center 2012 Consulting

Progent's System Center 2012 consultants have more than 15 years of background configuring, maintaining and troubleshooting the key platforms included with Microsoft System Center and can help you to plan, configure, support, and repair your Microsoft System Center 2012 R2 ecosystem to maximize the uptime and performance of your critical IT resources across multiple Windows and Linux/Unix operating systems and local and Cloud-connected fabric. Progent also offers System Center 2016 upgrade planning and support to help you to transition to the latest edition of System Center from an older release or from a third-party datacenter management solution to provide the benefits of best-in-class deployment, centralized management, security and compliance, plus datacenter and critical application performance monitoring.

Microsoft Office 365 Integration with On-premises Exchange

Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and on-premises Exchange deployments. This permits you to have some mailboxes hosted at your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft Gold-certified Exchange consulting team can help your organization with any facet of designing, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can deliver as-needed expertise to help you resolve stubborn technical problems and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is successfully completed on time and within budget. For more information about Progent's online consulting expertise for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

Progent White Paper: Outsourcing Benefits
Progent has produced a white paper that explains the benefits a small company can derive by outsourcing network support services. To read this document and find out the various ways outsourcing can control costs, simplify administration, and enhance efficiency, visit Small Company IT Outsourcing Benefits.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Salinas, Marina, Castroville and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey areaand you are in need of computer assistance, IT outsourcing, or advanced expertise from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.
















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