Onsite Service Available in Salinas, Marina, Castroville

Small businesses in Salinas, Marina and Castroville depend on IT outsourcing to economize onIT spending and build the business value of their networks. By outsourcing IT services, small companies gain regular access to skilled consultants without having to hire and manage a large full-time support staff. IT outsourcing lets you focus on fundamental business issues while experienced, certified professionals handle network management and support.

As small businesses increasingly recognize the benefits of IT outsourcing, the adoption of this support alternative is accelerating. According to surveys, small businesses are attracted to IT outsourcing IT for a variety of reasons:

  • Concentrate on core business
  • Get more results from IT spending
  • Apply in-house expertise to other tasks
  • Have contact with technical consulting experts
  • Improve service levels without expanding IT staff

Long experience delivering IT outsourcing services has allowed Progent to develop and refine service programs that are ideal for small businesses. Progent's efficient techniques can help your company lower expenses and increase productivity. Progent does not require costly long-term contracts or fixed retainers for support services provided during regular business hours, but charges only for services actually delivered. Progent's large consulting team and range of expertise ensures that effective support services are more dependable than independent consultants or small consulting firms are able to offer.

Progent offers a variety of IT outsourcing services for small businesses in Salinas, Marina and Castroville:


Barracuda Backup Consulting

Barracuda Backup is a low-cost, subscription-based backup and disaster recovery service for small and mid-size organizations. A Barracuda Backup deployment can include a custom-designed hardware appliance built by Barracuda or a software-based appliance with comparable features but which uses your own storage infrastructure. Barracuda Backup safeguards vital company data generated on-premises, at one or multiple remote sites, or in the cloud. For disaster protection, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any site with a Barracuda Backup appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts offer a wide array of consulting services to help you to design, configure, operate and troubleshoot a BDR system based on Barracuda technology. For additional information, visit Barracuda Backup and disaster recovery consulting.

Windows Server Failover Clustering Consulting

The failover server cluster feature set built into the current versions of Microsoft Windows Server has been radically redesigned to streamline the installation, configuration, and management of clusters and to offer improved levels of network availability, security, performance, and versatility. New or improved features include cluster Validation, revamped configuration and deployment, unified cluster administration, new cluster architecture for increased uptime, hardened protection and quorum structure, elimination of failure points, more disk and RAM capacity, improvements for geographically dispersed clusters, and live migration capability for Hyper-V virtual machines. Progent's certified failover cluster consultants can help you evaluate the advantages of failover clusters, plan and execute a deployment, train your network support staff to manage your failover clusters, provide continuing consulting and support services, and produce and validate a disaster recovery plan.

Microsoft Exchange Server 2013 Migration Support

Progent can provide expert Exchange Server 2013 migration consulting services such as ROI analysis, outsourced or co-sourced project management, site readiness preparation, cost estimates of new software licenses and hardware required, preparing your Active Directory (AD) forest and domains to work with your Exchange Server 2013 solution, configuring DAGS that deliver HA and resilience to your mailbox servers, pilot testing at a customer's location or at Progent's testing lab, setting up transitional coexistence of Exchange 2013 and previous editions of Exchange Server, installation of the production Exchange environment, decommissioning the old servers, and training for client's support staff and end users.

BI Reporting Consulting Services

Progentís business information reporting experts can provide remote and onsite consulting to help your organization with any phase of business intelligence (BI) reporting from debugging or enhancing applications to designing and implementing an advanced BI environment. Progent's BI experts can assist you to support your current reporting system, assist you to migrate reports and databases from an outdated reporting platform to a current solution, and deliver as-needed remote training tailored to your individual requirements. Progentís management reporting professionals can provide expertise in all popular business analytics reporting and visualization platforms including Microsoft's SQL Server BI suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Power BI, Excel BI tools including Power Pivot and Power View, and Report Designer.

Colocation Data Center Migration and Support

There are several hundred enterprise-grade Internet Data Centers in the San Francisco Bay Area and major cities across the United States, and Progent's Internet data center support team can improve your network's reliability and performance by helping you choose a colocation site that addresses the specific requirements of your enterprise such as geographic location, size, communications, budget, and value-added features and services. Progentís data center IT services are intended for businesses with equipment housed at collocation hosting sites and in need of timely on-site help at the colo facility as well as online support from Microsoft and Cisco qualified experts. Progent provides a selection of colo center support services including system topology evaluation, Windows and UNIX server integration and maintenance, tech support for server and communications infrastructure, design and deployment of fault tolerant systems, architecting and deploying layered security structures, firewall integration and support, designing load balancing solutions, and planning high-availability server and storage cluster systems.

Live Online Training Classes for Desktop Software

Progent offers live webinars for a range of desktop applications such as Microsoft Excel, Word, Access, Outlook, Dynamics GP, Adobe Acrobat, Photoshop, Crystal Reports, and Windows 10. Live online training offers the benefits of conventional in-person seminars, such as immediate communication between students and teachers, but eliminates the costs of transportation and the challenge of trying to synchronize the availability of multiple students. Available to individuals or classes of any size, virtual learning permits the trainer to conduct the seminar from an online office while the clients can be dispersed across a campus or across the the U.S. Progent's live online instruction utilizes powerful learning tools such as virtual white boards, electronic hand-raising, and shared desktops. Sessions can be brief and personalized to specialized topics or extended in time and broader in coverage.

Microsoft System Center 2012 Operations Manager Experts

Progent has extensive experience both providing System Center Operations Manager (SCOM) support services and using this mature monitoring software to enhance information system reliability, performance, and security. Progent can help you to plan and implement System Center 2012 R2 Operations Manager or you can outsource server management to Progent's Microsoft-qualified network engineers. With years of server maintenance background, Progent's IT professionals can also react quickly to the alerts generated by Microsoft Operations Manager to ensure that business-critical servers remain up and running. Progent also offers System Center 2016 Operations Manager consulting services to assist you to migrate efficiently from Operations Manager 2016 to SCOM 2016.

SQL Server 2012 Consulting

Progent can provide the expertise of certified SQL Server 2012 engineers as well as seasoned software developers, DBAs, project management experts, Cisco-certified network architects, business continuity planning specialists, and security professionals to help you to maintain your Microsoft SQL Server 2012 solution and define an efficient and safe network infrastructure that helps you maximize the business benefit of SQL Server 2012. Progent can also help you to upgrade to Microsoft SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2012.

Progent White Paper: Outsourcing Advantages
Progent has written a report that discusses the advantages a small organization can derive from outsourcing network support services. To view this summary and find out how outsourcing can control costs, simplify management, and maximize productivity, click Small Company IT Outsourcing White Paper.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Salinas, Marina, Castroville and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey areaand you need computer assistance, information technology outsourcing, or high-level expertise from a Microsoft or Cisco certified professional, call 831-600-4300 or visit Contact Progent.
















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