Onsite Service Available in Salinas, Marina, Castroville

Small businesses in Salinas, Marina and Castroville depend on IT outsourcing to economize onIT spending and build the business value of their networks. By outsourcing IT services, small companies gain regular access to skilled consultants without having to hire and manage a large full-time support staff. IT outsourcing lets you focus on fundamental business issues while experienced, certified professionals handle network management and support.

As small businesses increasingly recognize the benefits of IT outsourcing, the adoption of this support alternative is accelerating. According to surveys, small businesses are attracted to IT outsourcing IT for a variety of reasons:

  • Concentrate on core business
  • Get more results from IT spending
  • Apply in-house expertise to other tasks
  • Have contact with technical consulting experts
  • Improve service levels without expanding IT staff

Long experience delivering IT outsourcing services has allowed Progent to develop and refine service programs that are ideal for small businesses. Progent's efficient techniques can help your company lower expenses and increase productivity. Progent does not require costly long-term contracts or fixed retainers for support services provided during regular business hours, but charges only for services actually delivered. Progent's large consulting team and range of expertise ensures that effective support services are more dependable than independent consultants or small consulting firms are able to offer.

Progent offers a variety of IT outsourcing services for small businesses in Salinas, Marina and Castroville:


Live Online Seminars for Desktop Software

Progent provides live online instruction for popular productivity software. Progent's Webinar training covers topics such as Office 365 Excel and Power BI business reporting, Microsoft Office 365 Word VBA macro development, PowerPoint collaboration, Office Outlook security, Office 365 Access programming, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 configuration. Live online training offers all the advantages of conventional in-person sessions, such as instant interaction between students and trainers, but avoids the costs of transportation and the challenge of attempting to accommodate the schedules of many workers. Available to single students or classes of all sizes, virtual learning permits the teacher to conduct the seminar from an online facility and the students can be spread across an office or across the country. Progent's online training supports powerful teaching tools such as broadcast white boards, real-time questions, and collaborative desktops. Classes can be brief and personalized to specialized topics or extended in duration and wider in coverage.

Office 365 Integration Solutions with On-premises Exchange

Microsoft supports transparent hybrid ecosystems that integrate Office 365 and on-premises Exchange deployments. This permits you to have certain mailboxes located on your corporate datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of designing, integrating and debugging your hybrid Office 365 network. Progent's Exchange specialists can deliver as-needed expertise to help you resolve challenging technical issues and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on time and within budget. To find out more about Progent's consulting expertise for integrating Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.

SIP PSTN Trunks and Cisco CUBE Configuration Consultants

Progent's Cisco CCIE-certified SIP infrastructure experts and CUBE integration consultants can help you to plan, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based IP PSTN trunks. Progent offers affordable online or onsite support to help companies to move efficiently to an advanced communications ecosystem that delivers fast ROI. Progent's certified Microsoft collaboration consultants can assist you to establish connections between Cisco's CUBE SBC and Microsoft's VoIP and IP video applications like Skype for Business Server or Lync for connectivity to a SIP-based IP PSTN trunk.

Office and Office 365 Consulting and Training

Progent's Office and Office 365 consultants can assist companies to incorporate Office desktop and Office 365 applications such as Excel, Word, PowerPoint, Outlook, Microsoft Access, Visio and OneNote into a seamless solution that provides fast ROI and promotes better business outcomes. Progent can help you to interface Office or Office 365 applications with one another and with other key Microsoft technologies such as SharePoint Server, Microsoft Exchange Server and Microsoft SQL Server running locally or in the cloud. Progent's consultants can also help you to fix compatibility issues between various versions of Microsoft Office desktop and offers live online Microsoft Office and Office 365 training to individuals and groups.

Business Intelligence Reporting Consultants

Progentís BI reporting experts can provide online and onsite expertise to help you with any facet of BI reporting ranging from debugging or modernizing reports to planning and implementing a comprehensive business intelligence solution. Progent's management reporting experts can help your company to support your current reporting environment, help you to migrate reports and databases from a legacy reporting platform to a modern solution, and provide custom online mentoring tailored to your individual needs. Progentís management reporting consultants offer experience in all popular business intelligence reporting tools such as the SQL Server BI suite (Integration Services, Analysis Services, and Reporting Services), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins such as Power Pivot and Power View, and Report Designer.

NetApp MetroCluster Disaster Recovery Consulting

NetApp MetroCluster is a high-availability and disaster recovery platform that combines array-based storage clustering along with continual replication to provide fast, zero data loss disaster recovery (DR) between sites that are up to 185 miles (300km) apart from each other. Progent offers access to a certified NetApp MetroCluster expert who can help your business to design, configure, manage, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to choose an architecture for your MetroCluster deployment that meets your functional requirements and budget. Progent can make sure you follow leading practices for configuring your MetroCluster environment by providing guidance with tasks such as assigning shelf IDs, arranging aggregate layout, setting up volumes, setting up Data ONTAP configuration replication service, installing switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network, and testing your disaster recovery solution to verify compliance with industry standards and government requirements.

SQL Server 2008 Consulting

Progentís Microsoft certified consultants can provide small and medium size companies advanced Microsoft SQL Server 2008 help. SQL Server 2008 is a comprehensive, web-ready database and data analysis package that opens the door to the rapid creation of advanced business programs that offer your business a competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. In addition to providing consulting, maintenance and problem solving services, Progentís SQL experts can help you get the most out of Microsoft SQL Server Reporting Services and Microsoft SQL Server Business Intelligence to enhance the productivity and profitability of your information network. Progent can also help your organization to migrate to SQL Server 2016 or move to Microsoft SQL Server 2014 from SQL Server 2008.

Cisco CCIE Certified Network Engineers

Progent is the leading source of easy, immediate, and affordable access to CCIE consultants. CCIEs are recognized network experts who are awarded this prestigious classification only through intense testing by Cisco. CCIEs can handle even the most complex issues associated with network design, setup, repair, and service. Progentís CCIE experts cooperate closely with Cisco engineers in identifying problems with Cisco's IOS software and developing workarounds or acquiring patches to correct anomalies. Progent can provide quick access to a CCIE by phone so you are able to get instant assistance for tough network problems that are impacting your business but are beyond the expertise of your usual IT service providers.

Progent's Client Testimonials

Progent has provided remote IT support service to businesses in each state in the United States. Many of these customers have expressed their high regard for Progent via testimonials to the quality of Progent's support staff. Check out Progent's customer testimonials to learn what they have said about the quality of Progent's IT services.

Data Protection Manager 2016 (DPM 2016) Consultants

System Center 2016 Data Protection Manager provides small and medium-size organizations automatic backup and simplified recovery capabilities for Microsoft-based environment. SCDPM 2016 delivers application-aware backup for key platforms such as Microsoft SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, supports virtual machines hosted by Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified System Center 2016 Data Protection Manager consultants can assist you to design, implement, manage, and troubleshoot an enterprise-wide backup/restore system powered by SCDPM 2016. Progent can assist you to migrate from an older release of DPM or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on premises, hosted, cloud or hybrid deployment models. Progent can provide remote or onsite consulting expertise and can deliver as-needed expertise to resolve technical bottlenecks or provide comprehensive project management support to make sure you finish your Data Protection Manager 2016 deployment on schedule and within your budget.

White Paper: Advantages of Outsourcing
Progent has written a report that discusses the advantages a small company can derive by outsourcing IT management functions. To read this document and find out the various ways outsourcing can conserve costs, streamline management, and enhance efficiency, visit Small Company Information Technology Outsourcing Advantages.

Progent offers optional 24x7 onsite computer help and IT outsourcing services in Salinas, Marina, Castroville and other cities throughout the Monterey Peninsula, the San Francisco Bay Area, and the California Central Valley.

If your small business is in Salinas, Marina, Castroville or anywhere in the Monterey areaand you are looking for computer help, information technology outsourcing, or advanced expertise from a certified Progent consultant, call 831-600-4300 or visit Contact Progent.
















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